City of Gold Coast 2015 People with a Disability Guide
advertisement
2015 People with a Disability Guide Table of Contents Accommodation ........................................................... 21 Department of Housing and Public Works................. 21 Gold Coast Housing Company .................................. 21 Salvation Army Still Waters - Women's Crisis Accommodation ........................................................ 21 Accommodation services............................................. 22 Community and Specialist Support (CASSI) ............. 22 Endeavour Foundation .............................................. 22 FSG Australia ............................................................ 23 Accommodation support .............................................. 23 Bethany Care (including Hope Cottage – short-term respite) ....................................................................... 23 Centacare.................................................................. 23 Community and Specialist Support (CASSI) ............. 24 Department of Communities, Child Safety and Disability Services ..................................................... 24 Endeavour Foundation .............................................. 24 Gold Coast Community Lifestyles Association .......... 24 1 Harmony Support Services (Mental Illness Fellowship Queensland - MIFQ) ................................................. 25 Headway Gold Coast ................................................ 25 Tekapo Accommodation Support Service (MIFQ) ..... 25 Trinity Disability Support Service ............................... 26 Activity therapy centres ............................................... 26 Hydrotherapy Pool (Palm Beach Olympic Pool) ........ 26 Montrose Access – Gold Coast Office ...................... 26 Southern Star Community Services - Living Your Life .................................................................................. 27 Advocacy ..................................................................... 27 AMPARO Advocacy Interpreter Service .................... 27 Domestic Violence Prevention Centre Gold Coast .... 28 Gold Coast Advocacy ................................................ 28 Mamre Association .................................................... 28 Queensland Advocacy Incorporated (QAI) ................ 29 Queensland Aged and Disability Advocacy (QADA) . 29 Queensland Parents for People with Disabilities (QPPD)...................................................................... 29 Allied health ................................................................. 30 Blue Care Allied Health Services .............................. 30 Nerang Community Respite Care Association .......... 30 Ozcare Allied Health ................................................. 30 2 Queensland Spinal Cord Injuries Service (Spinal Injuries Unit) .............................................................. 31 Queensland Spinal Cord Injuries Service (Spinal Outreach Team - SPOT) ........................................... 31 Queensland Spinal Cord Injuries Service (Transitional Rehabilitation Program - TRP) .................................. 31 Children with disabilities .............................................. 32 Autism Gold Coast .................................................... 32 Autism Services Pathfinder ....................................... 32 Autism Spectrum Disorder ........................................ 32 Better Start for Children with Disability Initiative ........ 32 Cerebral Palsy League (CPL) Southport Service ...... 33 Community Child Health - Gold Coast ...................... 33 Deaf Children Australia Helpline ............................... 33 Gold Coast Family Planning (Family Planning Queensland - FPQ) ................................................... 34 Montrose Access – Gold Coast Office ...................... 34 Raising Children Network - Children with a disability 34 Sunhaven .................................................................. 35 Uniting Care Community – Inclusion Support Agency35 Communication assistance services ........................... 35 National Relay Service (NRS) ................................... 35 Telstra Disability Services / Equipment Program ...... 36 3 Translating and Interpreting Service (TIS National) ... 36 Community access ...................................................... 36 FSG Australia ............................................................ 36 Shepherd Community Services ................................. 37 Community health ....................................................... 37 Alcohol and Other Drug Services .............................. 37 Ashmore Community Mental Health Service ............. 37 CHARM ..................................................................... 38 Community Health Central Intake Unit ...................... 38 Medical Aids Subsidy Scheme (MASS)..................... 38 Technical Aid to the Disabled Queensland (TADQ) .. 39 Transitional Rehabilitation Program (TRP) ................ 39 Continence services .................................................... 39 Blue Care - Elanora ................................................... 39 Continence Foundation of Australia .......................... 40 Department of Health and Ageing, Bladder and Bowel .................................................................................. 40 Ozcare....................................................................... 40 Creating change in your community ............................ 41 Queensland Advocacy Incorporated (QAI) ................ 41 Domestic assistance and home maintenance / modification ................................................................. 41 Anglicare Southern Queensland (ASQ) .................... 41 4 At Home Care Grants (Youngcare) ........................... 41 Home and Community Care (HACC) - Homecare ..... 42 Home Assist Secure .................................................. 42 Education and traineeships ......................................... 42 Australian Disability Clearinghouse on Education and Training (ADCET) ...................................................... 42 FSG Australia STEP (Skilling, Training and Employment) Program .............................................. 43 FSG Australia Training .............................................. 43 Gold Coast Institute of TAFE Student Services......... 43 House With No Steps ................................................ 44 Southport State School ............................................. 44 Tertiary Initiatives for People with Disabilities (TIPD) 44 Employment and voluntary work ................................. 45 Disability Works Australia .......................................... 45 Endeavour Foundation .............................................. 45 Gold Coast Employment Support Service ................. 45 Jobseeker.................................................................. 46 Mylestones Employment ........................................... 46 Smart Jobs ................................................................ 46 Volunteer Seeker ...................................................... 46 Volunteering Gold Coast Volunteer Services ............ 46 Employment assistance programs .............................. 47 5 Endeavour Business Service .................................... 47 Endeavour Foundation Industries (EFI) Burleigh Heads .................................................................................. 47 FSG Australia Arundel Office .................................... 47 Gold Coast Employment Support Service ................. 48 House With No Steps ................................................ 48 Job Futures - South East Queensland ...................... 48 On-Q Human Resources ........................................... 49 On-Q Reconnect ....................................................... 49 Vision Australia Information Line ............................... 49 Equipment and aids ..................................................... 50 Australian Red Cross Mobility Equipment Hire Service - Nerang .................................................................... 50 Australian Red Cross Mobility Equipment Hire Service - Palm Beach ............................................................. 50 Australian Red Cross Mobility Equipment Hire Service - Southport ................................................................ 51 Centrelink Teletypewriter (TTY) Service.................... 51 Infoxchange............................................................... 51 Family services ............................................................ 52 Encompass Coomera Family Central Interchange Northern (FSG Australia)........................................... 52 Encompass Labrador Family Central Programs Northern (FSG Australia)........................................... 52 6 Financial assistance .................................................... 52 Centrelink .................................................................. 52 Centrelink - Mobility Allowance ................................. 53 Companion Card - Queensland................................. 53 Department of Housing and Public Works................. 53 Electricity and Gas rebates ....................................... 54 Medical Cooling and Heating Electricity Concession Scheme ..................................................................... 54 Workplace Modifications and Adjustments ................ 54 Government - Commonwealth..................................... 55 Department of Social Services .................................. 55 Department of Veterans’ Affairs ................................ 55 Government - State ..................................................... 55 Queensland Health ................................................... 55 HAAC services ............................................................ 55 Gold Coast Blind and Visually Impaired Association . 55 Health services - general ............................................. 56 Blue Care - Coomera ................................................ 56 Blue Care Allied Health Services .............................. 56 CHARM ..................................................................... 57 Multicultural Communities Council Gold Coast - HAAC Services .................................................................... 57 OZcare In-home Care and Respite ........................... 57 7 Hearing and vision impairment .................................... 58 Able Australia VIP Transport ..................................... 58 Australian Hearing - Beenleigh.................................. 58 Australian Hearing - Biggera Waters ......................... 58 Australian Hearing - Burleigh West ........................... 59 Australian Hearing - Helensvale ................................ 59 Australian Hearing - Mermaid Waters ....................... 60 Australian Hearing - Nerang ...................................... 60 Australian Hearing - Ormeau..................................... 60 Australian Hearing - Palm Beach .............................. 61 Australian Hearing - Paradise Point .......................... 61 Australian Hearing - Robina ...................................... 61 Australian Hearing - Southport .................................. 62 Australian Hearing National Line ............................... 62 Better Hearing Australia Gold Coast ......................... 63 Deaf Services Queensland........................................ 63 Gold Coast Blind and Visually Impaired Association . 63 Guide Dogs Queensland Gold Coast office............... 64 Vision Australia ......................................................... 64 Hearing services .......................................................... 64 Australian Hearing - Palm Beach .............................. 64 Australian Hearing - Southport .................................. 65 Australian Hearing - Tweed Heads ........................... 65 8 Better Hearing Australia Gold Coast ......................... 65 Signs Ministries ......................................................... 66 Home care/home help ................................................. 66 Broadbeach Meals on Wheels .................................. 66 Gold Coast YMCA In-home Care .............................. 66 Home and Community Care Services (HACC).......... 67 Home and Community Care (HACC) - Homecare ..... 67 Home Instead Senior Care ........................................ 67 Nerang Community Respite Care Association .......... 68 Home maintenance/home assist ................................. 68 Home Assist/Secure – Gold Coast Central ............... 68 Home Assist/Secure - Gold Coast North ................... 68 Home Assist/Secure - Gold Coast South .................. 69 Home Maintenance and Modification Program St Vincent de Paul ......................................................... 69 Technical Aid to the Disabled Queensland (TADQ) .. 69 Hospitals - public ......................................................... 70 Gold Coast Hospital Robina ...................................... 70 Gold Coast University Hospital .................................. 70 The Tweed Hospital .................................................. 70 Information services .................................................... 71 At Home Care Grants – Youngcare Connect ............ 71 Beyondblue Information Line..................................... 71 9 Commonwealth Respite and Carelink Centre ........... 71 Continence Foundation of Australia - National Continence Helpline .................................................. 72 Disability Information Service .................................... 72 Disability Lifestyles .................................................... 72 Legal assistance .......................................................... 73 Adult Guardian .......................................................... 73 Anti-Discrimination Commission Queensland ........... 73 Australian Human Rights Commission ...................... 73 Disability Discrimination Advocacy Service ............... 74 Gold Coast Community Legal Centre and Advice Bureau....................................................................... 74 Legal Aid Queensland ............................................... 74 Legal Aid Queensland – Indigenous Information line 75 The Public Trustee .................................................... 75 Welfare Rights Centre (Queensland) Advice Line ..... 75 Women’s Legal Service Client Advice Line ............... 76 Meals on wheels .......................................................... 76 Broadbeach Meals on Wheels .................................. 76 Meals on Wheels - Palm Beach ................................ 76 Meals on Wheels - Southport .................................... 77 Meals on Wheels - Twin Towns ................................ 77 Nerang and District Meals on Wheels ....................... 77 10 Paradise Point and Districts Meals on Wheels .......... 78 Medical aids ................................................................ 78 AIDACARE ................................................................ 78 Continence Aids Payment Scheme ........................... 78 LifeTec Queensland (Towards Easier Living)............ 79 Mental health services ................................................. 79 ARAFMI Queensland ................................................ 79 Ashmore Community Mental Health Service ............. 79 Child and Youth Mental Health Services (CYMHS) Robina ....................................................................... 80 Child and Youth Mental Health Services (CYMHS) Southport................................................................... 80 FSG Australia Envision Mental Health Services ........ 81 Headspace Gold Coast ............................................. 81 Mental Health Association of Australia ...................... 81 Mental Illness Fellowship Queensland ...................... 81 Miscellaneous services................................................ 82 Coomera Families Central (FSG) .............................. 82 Horizon Foundation ................................................... 82 Lifeline UnitingCare Community - Telephone Counselling ............................................................... 82 Palm Beach Neighbourhood Centre .......................... 83 Multicultural and indigenous services .......................... 83 11 Kalwun Home and Community Care ......................... 83 Nursing – community ................................................... 83 Blue Care Community - Nursing Elanora .................. 83 Blue Care Community - Nursing Labrador ................ 84 Churches of Christ Care Community Care - Gold Coast .................................................................................. 84 Multicultural Communities Council Gold Coast ......... 84 Ozcare Community Health ........................................ 85 Recreation and activities ............................................. 85 Accessible fishing platforms ...................................... 85 Arundel Park Riding for Disabled .............................. 85 Beach Access Points and Platforms for Wheelchairs 86 Beach wheelchair loans ............................................ 86 Beach wheelchair loans (Tallebudgera Surf Life Saving Club).......................................................................... 86 City of Gold Coast - Active and Healthy Program ..... 87 City of Gold Coast - All Abilities Playground, Kurrawa .................................................................................. 87 City of Gold Coast – Broadwater Parklands .............. 87 City of Gold Coast - Gold Coast Regional Botanic Gardens .................................................................... 88 City of Gold Coast - Library Service .......................... 88 City of Gold Coast - Special Needs Library Service .. 89 12 Crossing Divides ....................................................... 89 Crossroads Gold Coast ............................................. 89 Currumbin Happy Group ........................................... 90 Deaf Club Gold Coast ............................................... 90 Gold Coast Disabled Surfers Association.................. 90 Gold Coast Recreation and Sport ............................. 91 Gold Coast Recreation and Sport ............................. 91 Gold Coast Sailing Club ............................................ 91 Headway Gold Coast ................................................ 92 Library Service City of Gold Coast - Special Needs Library ....................................................................... 92 Palm Beach Happy Group......................................... 92 Palm Beach Share’n’Care Centre ............................. 93 RollerBlaze Gold Coast Wheelchair Basketball ......... 93 Sailability Gold Coast ................................................ 93 Respite - centre-based ................................................ 94 FSG Australia - Orana Children’s Respite Centre ..... 94 Kalwun Day Respite Centre ...................................... 94 OZcare Ashmore Day Respite Centre ....................... 94 OZcare Burleigh Heads Day Respite Centre............. 95 OZcare In-Home Care and Respite ........................... 95 OZcare Runaway Bay Day Respite Centre ............... 95 Respite Plus .............................................................. 96 13 RSL Home Care ........................................................ 96 Tugun Cottage .......................................................... 96 Respite - person-centred ............................................. 97 Southern Star Community Services Respite ............. 97 Respite care centres ................................................... 97 Bethany Care (including Hope Cottage – short-term respite) ...................................................................... 97 Disability Services Queensland (Yalburu Respite Service) ..................................................................... 97 FSG Australia ............................................................ 98 FSG Australia (Lakeview Centre) .............................. 98 Hopewell Hospice Services ....................................... 98 Multicap Robina Respite House ................................ 99 Multicultural Communities Council Gold Coast Aged / Disability Day Respite ............................................... 99 PresCare Community Services - Coomera ............. 100 Shepherd Community Services ............................... 100 Southern Star Community Services Respite (Person centred) ................................................................... 100 Services for specific medical conditions or disability . 101 Alzheimer’s Australia Gold Coast ............................ 101 Arthritis and Osteoporosis Queensland ................... 101 Asthma Foundation Queensland ............................. 101 14 Cancer Council Queensland Helpline ..................... 102 Cerebral Palsy League of Queensland - Gold Coast Centre ..................................................................... 102 CleftPALS Queensland ........................................... 102 Cystic Fibrosis Federation Australia (Queensland) . 103 Diabetes Resource Centre - Gold Coast Hospital ... 103 Epilepsy Action Australia ......................................... 103 Huntingtons Queensland ......................................... 104 Ozcare Dementia Advisory Support Service ........... 104 SBH (Spina Bifida Hydrocephalus) Queensland ..... 104 Spinal Injuries Australia ........................................... 104 Special Education - Gold Coast................................. 105 Currumbin Community Special School .................... 105 Early Childhood Development and Special Education Programs................................................................. 105 Mudgeeraba State Special School .......................... 105 Musgrave Hill Early Childhood Development Unit ... 106 Southport Special School ........................................ 106 Special Needs ........................................................... 106 Centrelink - Mobility Allowance ............................... 106 Centrelink - Teletypewriter Service ......................... 107 Telstra (Disability Enquiry Hotline) .......................... 107 Special Needs Transport ........................................... 107 15 Gold Coast Community Transport ........................... 107 OZcare Shopping and Transport Services .............. 108 Transcord Community Transport Organisation ....... 108 Support groups .......................................................... 109 Able Australia VIP Transport ................................... 109 Amputees and Families Support Group .................. 109 Asperger Services Australia .................................... 109 Autism Gold Coast .................................................. 110 Blue Care Grief Recovery Program ......................... 110 Carers Queensland - Gold Coast Region Support Group ...................................................................... 110 Currumbin Palm Beach RSL – Veterans Support Centre ..................................................................... 111 Down Syndrome Association Of Queensland (DSAQ) ................................................................................ 111 Gold Coast Post Polio Network ............................... 112 Gold Coast Supporting Ostomates Needs Group (SONG) ................................................................... 112 GROW Queensland ................................................ 112 Heart Support Gold Coast ....................................... 112 LARF (Lung and Respiratory Friends) .................... 113 Motor Neurone Disease Support Group .................. 113 Multiple Sclerosis (MS) Support Group Gold Coast 113 16 Parent to Parent ...................................................... 114 Parent to Parent Association Queensland............... 114 Parents of Deaf (POD) - Gold Coast ....................... 114 Parkinson’s Society Gold Coast .............................. 115 Queenslanders with Disability Network (QDN) ........ 115 Salvation Army Bereaved by Suicide Support Group Salvation Army Care line ......................................... 115 Spinal Injuries Australia – Gold Coast Member Network ................................................................................ 115 Stroke Support Group ............................................. 116 The Friendly Lot - Palm Beach and Southport .......... 116 Support services ........................................................ 116 Amputees Advisory Association .............................. 116 Carers Queensland Information, Referral and Intake Line ......................................................................... 117 Cerebral Palsy League of Queensland - Gold Coast Centre ..................................................................... 117 Commonwealth Respite and Carelink Centre - South Coast ....................................................................... 117 Department of Communities Robina ....................... 118 Disability Services Southeast Region ...................... 118 FSG Australia .......................................................... 118 Gold Coast Disability Advocacy .............................. 119 Guide Dogs Queensland Gold Coast office............. 119 17 Headway Gold Coast .............................................. 120 Horizon Foundation ................................................. 120 House With No Steps .............................................. 120 Spinal Injuries Australia ........................................... 121 Technical Aid to the Disabled Queensland (TADQ) 121 Trinity Disability Support Service ............................. 121 Tweed Valley Early Childhood Intervention Service 122 Telephone reassurance programs ............................. 122 Australian Red Cross - Queensland Telecross ....... 122 St John Ambulance Silver Cord - telephone reassurance service ................................................ 123 Telephone support and information ........................... 123 Carers Queensland Information, Referral and Intake Line ......................................................................... 123 Commonwealth Respite and Carelink Centre - South Coast ....................................................................... 123 Disability Information Services (DIS) ....................... 124 National Relay Service ............................................ 124 Telechat .................................................................. 124 Telecross................................................................. 125 Welfare Rights Centre (Queensland) Advice Line ... 125 Transport ................................................................... 126 Care and Concern - Burleigh Heads Parish ............ 126 18 Care and Concern - Coolangatta-Tugun ................. 126 Care and Concern - Nerang Catholic Parish ........... 126 Care and Concern - Southport Catholic Parish ....... 126 Care and Concern - Surfers Paradise ..................... 127 Department of Transport and Main Roads - Accessible bus stops in regional Queensland ........................... 127 Department of Transport and Main Roads - Accessible Public Transport ...................................................... 127 Department of Transport and Main Roads - Disability parking scheme permit ............................................ 128 Department of Transport and Main Roads - Taxi subsidy scheme ...................................................... 128 Department of Transport and Main Roads - TPI/EDA Veteran Travel Pass ................................................ 128 Department of Transport and Main Roads - Vision Impairment Travel Pass .......................................... 129 Gold Coast Cabs - Council Cabs Service................ 129 Gold Coast Community Transport ........................... 130 PresCare Community Services ............................... 130 Transcord Community Transport Organisation ....... 130 Translink.................................................................. 131 Volunteering Gold Coast Transport Services .......... 131 Travel and tourism ..................................................... 131 Tallebudgera Active Recreation Centre (Department of 19 National Parks, Recreation, Sport and Racing) ....... 131 Vision impaired .......................................................... 132 Able Australia VIP Transport ................................... 132 Blind Citizens Australia............................................ 132 Guide Dogs Queensland – Gold Coast office.......... 132 Vision Australia ....................................................... 133 20 Accommodation Department of Housing and Public Works 80 Bazaar Street, Robina Town Centre 4230 Phone: 07 5583 2200 Email: housing@comrnunities.qld.gov.au Website: www.hpw.qld.gov.au/Housing Welfare, public housing and seniors units, bond loans, public rental applications. Also provide private rental assistance depending on age and income. Gold Coast Housing Company Head Office Level 10 and 11 Australia Fair Office Tower, 42 Marine Parade, Southport 4215 Phone: 07 5668 9400 Email: hhc@horizonhousing.com.au Website: www.horizonhousing.com.au We are a not-for-profit charity formed for the specific purpose of alleviating housing stress among home owners and tenants on or below average income levels. Emergency unit accommodation for women with children under 12 years and hostel type room for single women aged 18 and over. Salvation Army Still Waters - Women's Crisis Accommodation 173 Wardoo Street, Southport 4215 Phone: 07 5591 1776 21 Email: stillwaters@aue.salvationarmy.org Website: www.salvationarmy.org.au Emergency unit accommodation for women with children under 12 years and hostel type room for single women aged 18 and over. Accommodation services Community and Specialist Support (CASSI) Suite 11/240 Varsity Parade, Varsity Lakes 4227 Phone: 07 5562 3800 Email: info@cassi.org.au Website: www.cassi.org.au CASSI provides quality support to enrich the lives of people with disabilities. We ensure they are supported to live independently, with dignity and are valued as part of their community. Endeavour Foundation 50 Southgate Avenue, Cannon Hill 4170 Phone: 07 3908 7100 or 07 3908 7101 Email: information@endeavour.com.au Website: www.endeavour.com.au Endeavour Foundation is one of the largest nongovernment disability services providers in Australia. We support more than 3300 people with a disability to live an ordinary life from over 230 locations throughout Queensland and New South Wales. 22 FSG Australia 20 Railway Street, Southport 4215 Phone: 07 5564 0655 Email: info@fsg.org.au Website: www.fsg.org.au A community organisation making a positive difference for people whose lives are affected by disability, mental illness, aged-related frailty, dementia, child safety issues, etc. Offer community based short-term and longer term accommodation services. Accommodation support Bethany Care (including Hope Cottage – short-term respite) Building 4/175 Varsity Parade, Varsity Lakes 4227 Phone: 07 5501 8070 Email: enquiries@bethanycare.org Website: www.bethanycare.org Short to medium term respite for persons aged 6 to 65 with a significant disability. Overnight centre-based respite, day and emergency respite. Away camps/holidays. Centacare Level 1, 229 Elizabeth Street, Brisbane 4000 Phone: 07 3324 3100 Email: info@centacarecss.org.au Website: www.centacarebrisbane.net.au 23 Supports people with disabilities to live in their own home. Community and Specialist Support (CASSI) Suite 11, 240 Varsity Parade, Varsity Lakes 4227 Phone: 07 5562 3800 Email: info@cassi.org.au Website: www.cassi.org.au Provides quality support to enrich the lives of people with disability. Department of Communities, Child Safety and Disability Services Level 2, Campus Alpha, 2 Investigator Drive, Robina 4226 Phone: 07 5656 5800 Email: DSSERobinaBSU@communities.qld.gov.au Website: www.communities.qld.gov.au/disability Assist people who have an intellectual, neurological, psychiatric, sensory, cognitive or physical disability. Endeavour Foundation 50 Southgate Avenue, Cannon Hill 4170 Phone: 07 3908 7100 Email: information@endeavour.com.au Website: www.endeavour.com.au Provides support to people with disabilities in accommodation, employment and respite. Gold Coast Community Lifestyles Association Office 6/79 West Burleigh Road, Burleigh Heads 4220 24 Phone: 07 5576 8134 Email: admin@gccl.org.au Provides person-centred and flexible accommodation support. Harmony Support Services (Mental Illness Fellowship Queensland - MIFQ) PO Box 168 LPO, Biggera Waters 4216 Phone: 07 5563 8855 Email: hannahh@mifg.org.au Website: www.mifq.org.au Headway Gold Coast 25 Woodlands Way, Arundel 4214 Phone: 07 5574 4311 Email: admin@headwaygoldcoast.org Website: www.headwaygoldcoast.org Self-help organisation providing support and opportunities to people with Acquired Brain Injury (ABI) and their families. Tekapo Accommodation Support Service (MIFQ) PO Box 168 LPO, Biggera Waters 4216 Phone: 07 5563 8855 Email: goldcoast@mifq.org.au Website: www.mifq.org.au Provides short-to-medium-term accommodation for individuals 18 years and over, diagnosed with a mental 25 illness, which require individualised support and accommodation where they can continue on their recovery journey, work towards independent living and achieve goals. Trinity Disability Support Service Suite 9/151 Cotlew Street, Ashmore 4214 Phone: 07 5539 1977 Email: trinity.support@lccqld.org.au Website: www.lccqld.org.au Gives people with disabilities access to services that aim to build appropriate levels of independence. Activity therapy centres Hydrotherapy Pool (Palm Beach Olympic Pool) Palm Beach Currumbin Swimming Pool Complex Thrower Drive, Currumbin 4223 Phone: 07 5534 4188 Email: jhogg@belgravialeisure.com Website: www.palmbeachac.com.au For use by Blue Nurses and similar groups, physiotherapists and their clients and individuals. Phone in advance for operating hours. Montrose Access – Gold Coast Office 1 Byth Street Corner Allied Drive, Arundel 4214 Phone: 07 5509 9300 Email: information@montroseaccess.org.au 26 Website: www.montroseaccess.org.au Provides community based therapy and support services to eligible children (with principally a physical disability) and their families so that the child and family can have the best possible quality of life within their community. Southern Star Community Services - Living Your Life 3 Chestnut Street, Elanora 4221 Phone: 07 5535 3422 Email: admin@southernstar.org.au Website: www.centacarebrisbane.net.au For people aged 18 to 35 years living in the southern Gold Coast, with disability and carers, interested in strengthening connections within their community. Focus on personal development and making lifestyle choices with attention to skills development, etc. Advocacy AMPARO Advocacy Interpreter Service 9 Chippendall Street, Milton 4064 Phone: 13 14 50 Email: info@amparo.org.au Website: www.amparo.org.au Addressing the needs of people from culturally and linguistically diverse backgrounds who have a disability. 27 Domestic Violence Prevention Centre Gold Coast PO Box 409, Southport 4215 Phone: 07 5591 4222 or 07 5532 9000 Email: info@domesticviolence.com.au Website: www.domesticviolence.com.au Offer support, information and referral to women and their children who are in or have experienced domestic violence. Gold Coast Advocacy Shop 1804/56 Scarborough Street, Southport 4215 Phone: 07 5564 0355 Email: gca@gca.org.au Website: www.gca.org.au Advising advocacy support for people with a disability up to age 65. Protection of their legal human rights and freedom from abuse, assault, neglect and exploitation. Mamre Association PO Box 949, Mt Gravatt 4122 Phone: 07 3291 5888 Email: mamre@mamre.org.au Website: www.mamre.org.au Mamre Association is a Brisbane based non-profit organisation supporting families which have children with a disability. 28 Queensland Advocacy Incorporated (QAI) PO Box 3302, South Brisbane BC 4101 Phone: 1300 130 582 or 07 3844 4200 Website: www.qai.org.au Community-based systems and legal advocacy for people with disabilities. Queensland Aged and Disability Advocacy (QADA) 121 Copperfield Street, Geebung 4034 Phone: 1800 818 338 or 07 3637 6000 Email: info@qada.org.au Website: www.qada.org.au QADA is a not-for-profit, independent, community based advocacy service with over 20 years’ experience in supporting and improving the well-being of older people and people with a disability in Queensland. Queensland Parents for People with Disabilities (QPPD) Unit 1 Nexus, 23 Ashtan Place, Banyo 4014 Phone: 0447 010 260 Email: office.manager@qppd.org Website: www.qppd.org Vigorously defend justice and rights for people with disabilities by exposing exclusionary practices, speaking out against injustices and promoting people with disabilities as respected, valued and participating members of society. 29 Allied health Blue Care Allied Health Services 5/46 Smith Street, Southport 4215 Phone: 07 5555 4444 Email: gcgs.tc@bluecare.org.au Website: www.bluecare.org.au Offers professional allied health services to individuals at Southport Therapy Centre and at Blue Care residential aged care facilities. Nerang Community Respite Care Association 31 Martin Street, Nerang 4211 Phone: 07 5578 1668 Email: info@nerangrespite.org.au Website: www.nerangrespite.org.au Provides care services throughout the Gold Coast region for people who have a disability, people who are older and frail and their carers. Ozcare Allied Health 214-218 Highfield Drive, Robina 4226 Phone: 07 5569 6200 Email: ahp.robina@ozcare.org.au Website: www.ozcare.org.au Ozcare offers a range of services including nursing, allied health and dementia support programs to members of the Queensland community to promote healthy, active ageing. 30 Queensland Spinal Cord Injuries Service (Spinal Injuries Unit) Princess Alexandra Hospital, Ipswich Road, Woolloongabba 4102 Phone: 07 3176 5061 Website: www.health.qld.gov.au/qscis The Queensland Spinal Injuries Unit provides acute management and primary rehabilitation services to people from Queensland. Queensland Spinal Cord Injuries Service (Spinal Outreach Team - SPOT) 3rd Floor Buranda Village, corner Ipswich Road and Cornwall Street, Buranda 4102 Phone: Freecall 1800 624 832 or 07 3406 2300 Email: spot@health.qld.gov.au Website: www.health.qld.gov.au/qscis The Spinal Outreach Team (SPOT) provides allied health and nursing consultancy and early intervention service for people with spinal cord injuries, their families and other health professionals all over Queensland. Queensland Spinal Cord Injuries Service (Transitional Rehabilitation Program - TRP) 3rd Floor Buranda Village, corner Ipswich Road and Cornwall Street, Buranda 4102 Phone: 07 3406 2322 Email: trp@health.qld.gov.au 31 Website: www.health.qld.gov.au/qscis TRP assists individuals in the transition from hospital to home through interdisciplinary goal-directed rehabilitation programs. Children with disabilities Autism Gold Coast PO Box 2272, Burleigh Heads 4220 Phone: 07 5539 9903 or 07 5508 2376 Email: admin@autismgoldcoast.com.au Website: www.autismgoldcoast.com.au Support and information available over telephone, lending library, newsletters, family events. Support meetings 1st Wednesday 10.00am and 3rd Wednesday 7.00pm at Nerang Neighbourhood Court (29 Martin Street corner Lavelle Street). Autism Services Pathfinder Phone: 1300 301 300 Website: www.raisingchildren.net.au An Australian parenting website. Autism Spectrum Disorder Phone: 1300 301 300 Website: www.raisingchildren.net.au An Australian parenting website. Better Start for Children with Disability Initiative Phone: Freecall 1800 778 581 32 Email: Better.Start@dss.gov.au Website: www.raisingchildren.net.au/articles/better Financial assistance provided by the Commonwealth Government for children who have been diagnosed with hearing or sight impairments, cerebral palsy, Down Syndrome or Fragile X Syndrome. Cerebral Palsy League (CPL) Southport Service 55 Ridgeway Avenue, Southport 4215 Phone: 07 5537 4766 Email: info@cplqld.org.au Website: www.cpl.org.au Support in the community adult day service at school hours care, vacation care, cool kids respite and community access. Community Child Health - Gold Coast PO Box 206, Southport 4215 Phone: 07 5519 2600 Email: vicki_attenborough@health.qld.gov.au Website: www.health.qld.gov.au Community Child Health Service offers a range of free health services and programs for families with children, from conception to completion of high school. Deaf Children Australia Helpline 271A Stafford Road, Stafford 4053 Phone: 1800 645 916 Email: helpline@deafchildren.org.au 33 Website: www.deafchildrenaustralia.org.au An information, support and referral service for families with children or young adults who are deaf or have a hearing impairment. Gold Coast Family Planning (Family Planning Queensland - FPQ) 7 Short Street, Level 3, Southport 4215 Phone: 07 5531 2636 Email: gcoastedu@fpq.com.au Website: www.fpq.com.au Provides education and training on puberty, sexuality, reproduction and health education to teachers, disability sector workers, doctors, nurses, and other allied health professionals. Montrose Access – Gold Coast Office 1 Byth Street, Corner Allied Drive, Arundel 4214 Phone: 07 5509 9300 Email: information@montroseaccess.org.au Website: www.montroseaccess.org.au Provides community based therapy and support services to eligible children (with principally a physical disability) and their families so that the child and family can have the best possible quality of life within their community. Raising Children Network - Children with a disability Phone: 13 HEALTH (13 43 25) 34 Website: www.raisingchildren.net.au A website for parents, grandparents and anyone who has responsibility for the care of children. Sunhaven 11 Mirani Street, Lower Beechmont 4211 Phone: 07 5533 1136 Email: info@sunhaven.org.au Website: www.sunhaven.org.au A Rudolf Steiner Centre supporting children with special needs. Uniting Care Community – Inclusion Support Agency Suite 15, Mermaid Plaza, corner Gold Coast Highway and Markeri Street, Mermaid Beach 4218 Phone: 07 5595 8999 or 1300 855 508 Email: isa.gcoast@uccommunity.org.au Website: www.uccommunity.org.au/inclusion-support Provides support to childcare services and individual children to remove barriers that may be experienced by children with a disability, who come from a culturally and linguistically diverse backgrounds and Indigenous children. Communication assistance services National Relay Service (NRS) Level 2, 10 Mallett Street, Camperdown 2050 Phone: 1800 555 660 or 1800 555 630 TTY 35 Email: helpdesk@relayservice.com.au Website: www.relayservice.gov.au The National Relay Service is an Australia-wide phone service for people who are deaf, or have a hearing or speech impairment, and for those wanting to call them. Telstra Disability Services / Equipment Program Phone: 1800 068 424 voice TTY or 1800 808 981 Email: disability@online.telstra.com.au Website: www.telstra.com.au/abouttelstra/commitments/disabilityservices/?red=/disability Telstra’s Disability Equipment Program has been designed to provide eligible customers with specialised equipment to access the standard telephone service. Translating and Interpreting Service (TIS National) Phone: 131 450 Website: www.tisnational.gov.au TIS National’s mission is to be Australia’s premier access and equity choice for non-English speakers, interpreters, agency clients and staff in the provision of language services to the community. Community access FSG Australia 20 Railway Street, Southport 4215 Phone: 07 5564 0655 36 Email: info@fsg.org.au Website: www.fsg.org.au Community organisation making a positive difference for people whose lives are affected by disability, mental illness, aged-related frailty, dementia, child safety issues etc. Shepherd Community Services 73 Rio Vista Boulevard Broadbeach Waters 4218 Phone: 07 5656 0555 Email: enquiries@shepherdgoldcoast.org Website: www.shepherdgoldcoast.org Provides a range of programs for people with a disability aged 0 to 65 years including: day centre, in-home respite, social support and kids club. Community health Alcohol and Other Drug Services 1 Hospital Boulevard, Southport 4215 Phone: 07 5687 7062 Website: www.health.qld.gov.au/atod Provides the Gold Coast University Hospital and local community with consultation and support services for people with alcohol or drug-related issues. Ashmore Community Mental Health Service Suite 10, 27 Currumburra Road, Ashmore 4214 Phone: 07 5667 2000 37 Website: www.health.qld.gov.au/goldcoasthealth A Gold Coast Hospital mental health service providing acute assessment and triage (information-gathering and decision- making) for people with a mental illness or who are experiencing mental health issues. CHARM 2019 Gold Coast Highway, Miami 4220 Phone: 1300 780 128 Email: ann.donnelly@health.qld.gov.au Website: www.health.qld.gov.au/haac This is a therapy program for HACC eligible clients who are experiencing difficulties with their daily living skills. Community Health Central Intake Unit 2 Campus Crescent, Robina 4226 Phone: 1300 668 936 Website: www.health.qld.gov.au Provides referrals community health centres at Robina and Helensvale. Medical Aids Subsidy Scheme (MASS) 41 Southgate Avenue, Cannon Hill 4170 Phone: 07 3136 3636 Email: mass184@health.qld.gov.au Website: www.health.qld.gov.au/mass Provides access to subsidy funding for the provision of MASS endorsed aids and equipment to eligible 38 Queensland residents with permanent and stabilised conditions or disabilities. Technical Aid to the Disabled Queensland (TADQ) Suite 1 Nexus, 23 Ashtan Place, Banyo 4014 Phone: 1300 663 243 Email: tadq@tadq.org.au Website: www.tadq.org.au Non-profit. Accepts requests from clients or referrals through rehabilitation professionals, making aids and modifying equipment commercially unattainable. Project cost of materials only. No labour charges. Transitional Rehabilitation Program (TRP) Princess Alexandra Hospital, Ipswich Road, Woolloongabba 4102 Phone: 07 3406 2322 Email: trp@health.qld.gov.au Website: www.health.qld.gov.au/qscis/html/trp.asp Provides ongoing rehabilitation in the community and allows earlier discharge from the Spinal Injuries Unit. Continence services Blue Care - Elanora 1 Pines Lane, Elanora 4221 Phone: 07 5534 6177 Email: gct.reception@bluecare.org.au Website: www.bluecare.org.au 39 Continence resource nurse and the provision of referrals and assistance with equipment prescription. Continence Foundation of Australia 30-32 Sydney Road, Brunswick Victoria 3056 Phone: 1800 330 066 Email: info@continence.org.au Website: www.continence.org.au The Continence Aids Payment Scheme (CAPS) is an Australian Government Scheme that provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the cost of their continence products. Department of Health and Ageing, Bladder and Bowel GPO Box 9822, Sydney NSW 2001 Phone: 1801 330 066 Email: info@continence.org.au Website: www.bladderbowel.gov.au Information to assist with the prevention and management of bladder and bowel problems. Ozcare PO Box 4094, Robina Town Centre 4230 Phone: 07 5569 6200 Website: www.ozcare.org.au Ozcare is a leading not-for-profit organisation, providing a 40 diverse range of quality health and human services from over 60 locations throughout Queensland. Creating change in your community Queensland Advocacy Incorporated (QAI) Phone: 07 3236 1122 Website: www.qai.org.au Community-based systems and legal advocacy for people with disabilities. Domestic assistance and home maintenance / modification Anglicare Southern Queensland (ASQ) Suite 3/34-36 Glenferrie Drive, Robina 4226 Phone: 07 5553 5200 Email: jsproull@anglicareSQ.org.au Website: www.anglicaresq.org.au An Anglican not-for-profit organisation committed to social and community welfare issues and aged and community care needs, focusing on disadvantaged members of our community. At Home Care Grants (Youngcare) 75 St Pauls Terrace, Spring Hill 4000 Phone: 07 3041 3400 Email: info@youngcare.com.au Website: www.youngcare.com.au/qldgrants One-off grants of up to $10,000 to assist young people with 41 disabilities aged 18 to 65 years living at home and at risk of entering aged care facilities. Home and Community Care (HACC) - Homecare 2019 Gold Coast Highway, Miami 4220 Phone: 1300 780 128 Email: ann.donnelly@health.qld.gov.au Website: www.health.qld.gov.au/haac Basic domestic service for HACC eligible clients who have a pension card. Home Assist Secure 473 Golden Four Drive, Tugun 4224 Phone: 07 5598 1073 Email: gchas@svdp.qld.org Website: www.housing.qld.gov.au Department of Communities service providing information and referral. Depending on eligibility and need, the service can also provide subsidised assistance with essential home maintenance, security and minor modifications. Education and traineeships Australian Disability Clearinghouse on Education and Training (ADCET) Phone: 13 33 97 Email: Jane.Hawkeswood@utas.edu.au Website: www.adcet.edu.au ADCET supports disability practitioners, teachers and 42 learning support staff in their work with people with disability or medical conditions in post-secondary education, training and employment. FSG Australia STEP (Skilling, Training and Employment) Program 18 Demand Avenue, Arundel 4214 Phone: 07 5588 7350 Email: marinad@fsg.org.au Website: www.fsg.org.au Offers people with disabilities a variety of experiences and opportunities to develop new and existing skills. FSG Australia Training Unit 11, 12 and 13, 8 Centreview Drive, Biggera Waters 4216 Phone: 07 5500 7811 Email: training@fsg.org.au Website: www.fsg.org.au Offers Certificate III in Disability Studies and access to relevant training opportunities to enhance professional knowledge and build skills for workers in the disability sector. Gold Coast Institute of TAFE Student Services 91-99 Scarborough Street, Southport 4215 Phone: 07 5581 8220 Email: counsellors.gcit@gcit.edu.au 43 Website: www.gcit.edu.au Assistance for people with disabilities wishing to explore subjects and courses available through TAFE. House With No Steps 35 Hutchinson Street, Burleigh Heads 4220 Phone: 07 5593 8340 Email: queensland@hwns.com.au Website: www.hwns.com.au Provides living skills development and voluntary work for young people with disabilities. Southport State School 215 Queen Street, Southport 4215 Phone: 07 5531 9111 Email: admin@southporss.eq.edu.au Website: www.southporss.eq.edu.au A state school with full wheelchair access to facilities. Tertiary Initiatives for People with Disabilities (TIPD) Phone: 13 33 97 Email: jane.hawkeswood@utas.edu.au Website: www.adcet.edu.au Aims to improve access for academically- qualified people with disabilities to enter university or graduate employment. 44 Employment and voluntary work Disability Works Australia 28/120 Bloomfield Street, Cleveland 4163 Phone: 07 3826 3833 Email: qld@dwa.org.au Website: www.dwa.org.au A charity established to manage employment for people with disabilities. Provides employment and access to jobs. Endeavour Foundation 50 Southgate Avenue, Cannon Hill 4170 Phone: 07 3908 7100 Email: information@endeavour.com.au Website: www.endeavour.com.au Endeavour Foundation is one of the largest nongovernment disability services providers in Australia. We support more than 3300 people with a disability to live an ordinary life from over 230 locations throughout Queensland and New South Wales. Gold Coast Employment Support Service Suite 4/127 Nerang Street, Southport 4215 Phone: 07 5591 9199 Email: employment@gcess.org Website: www.gcess.org Open employment service for people with disabilities who want to obtain and maintain employment. On-going support provided on a need basis. No age limit. 45 Jobseeker Phone: 03 9418 7477 Email: info@jobseeker.org.au Website: www.jobseeker.org.au Information about community, not-for-profit and government jobs. Mylestones Employment 1045 Gold Coast Highway, Palm Beach 4221 Phone: 07 5571 0013 or 07 5525 9500 Email: cpqld.org.au/myemployment Website: www.cpl.org.au Assists people with disability to access employment. Smart Jobs Phone: 13 74 68 Website: www.smartjobs.qld.gov.au Provides information about jobs and careers within Queensland Government. Volunteer Seeker 375 Johnston Street, Abbotsford 3067 Email: info@infoxchange.net.au Website: www.volunteer.infoxchange.net.au Matches volunteers and carers. Volunteering Gold Coast Volunteer Services 2074 Gold Coast Highway, Miami 4220 46 Phone: 07 5526 0688 Email: reception@volunteeringgc.org.au Website: www.volunteeringgc.org.au Volunteering Gold Coast provides a wide range of services to community organisations, including supporting volunteer management, education and training, referrals, recruitment, events and community transport services. Employment assistance programs Endeavour Business Service Dakara Drive, Southport 4215 Phone: 07 5532 1301 or 07 5532 1722 Website: www.endeavour.com.au Woodwork, packaging and mailouts. Providing employment and vocational training for people with an intellectual disability. Endeavour Foundation Industries (EFI) Burleigh Heads 46 Matilda Street, Burleigh Heads 4220 Phone: 07 5576 4291 Email: c.hanrahan@endeavour.com.au Website: www.endeavour.com.au Business service centre, sewing, mailing and packaging. Open Monday to Friday 8.00am to 4.00pm. FSG Australia Arundel Office 18 Demand Avenue, Arundel 4214 47 Phone: 07 5564 0655 Website: www.fsg.org.au Step, Enrich. Courses for clients e.g. training in computers etc. Gold Coast Employment Support Service Suite 4/127 Nerang Street, Southport 4215 Phone: 07 5591 9199 Email: employment@gcess.org Website: www.gcess.org Open employment service for people with disabilities who want to obtain and maintain employment. On-going support provided on a needs basis. No age limit. House With No Steps 35 Hutchinson Street, Burleigh Heads 4220 Phone: 07 5593 8340 Email: queensland@hwns.com.au Website: www.hwns.com.au Employment preparation - job search and placement - onsite training and support and off-site support for people with disabilities. Assess by referral from Centrelink and schools. Job Futures - South East Queensland 1/9 Windmill Street, Southport 4215 Phone: 07 5528 5988 Email: southport@jobfutures-seq.com 48 Website: www.jobfutures-seq.com.au DES program (Disability Employment program). Office also at Palm Beach phone 07 5534 4484 with same programs. DES program Beaudesert 07 5541 4725. On-Q Human Resources Southport/Nerang/Varsity Lakes/South Tweed Heads Phone: 1800 761 561 Email: info@onqhr.com.au Website: www.onqhr.com.au Premium provider of specialised employment solutions. Offer a comprehensive suite of services tailored to meet the needs of people with a disability, injury or health condition. Includes: School-based Apprenticeships, transition from school to work, etc. On-Q Reconnect Southport / Nerang / Varsity Lakes / South Tweed Heads Phone: 1800 761 561 Email: info@onqhr.com.au Website: www.onqhr.com.au Programs to help people who find it difficult to return to work because of an injury, illness or disability to find and keep a job. Combines vocational rehabilitation services with employment assistance. Vision Australia Information Line All areas Phone: 07 5503 6400 49 Email: info@visionaustralia.org Website: www.visionaustralia.org Vision Australia is a not-for-profit organisation working in partnership with Australians who are blind or have low vision to help them achieve the possibilities they choose in life. Equipment and aids Australian Red Cross Mobility Equipment Hire Service - Nerang 38 Ferry Street, Nerang 4211 Phone: 07 5596 6832 Email: arcnerang@ipromise.com.au Website: www.redcross.org.au/mobility-equipmenthire-service-volunteer.aspx This vital service to the community provides a range of low cost medical equipment for short term hire to those experiencing illness or injury. Australian Red Cross Mobility Equipment Hire Service - Palm Beach 11th Avenue, Palm Beach 4221 Phone: 07 5576 0551 Website: www.redcross.org.au/mobility-equipmenthire-service-volunteer.aspx This vital service to the community provides a range of low cost medical equipment for short term hire to those experiencing illness or injury. 50 Australian Red Cross Mobility Equipment Hire Service - Southport 10 Lawson Street, Southport 4215 Phone: 07 5571 0966 Email: arcsouthport@ipromise.com.au Website: www.redcross.org.au/mobility-equipmenthire-service-volunteer.aspx This vital service to the community provides a range of low cost medical equipment for short term hire to those experiencing illness or injury. Centrelink Teletypewriter (TTY) Service Phone: 1800 000 567 Website: www.centrelink.gov.au Service for people who are deaf or have a hearing or speech impairment. A teletypewriter (TTY) phone is required to access this service. Infoxchange 20 Merivale Street, South Brisbane 4101 Phone: 07 3844 2150 Email: info@infoxchange.net.au Website: www.infoxchange.net.au Creating social equality and opportunity by empowering people through technology. 51 Family services Encompass Coomera Family Central Interchange Northern (FSG Australia) 3 Jowett Street, Coomera 4209 Phone: 07 5519 4129 or 07 5502 9797 Website: www.fsg.org.au Family Central Interchange. Provides a meeting point for parents caring for a child with a disability, or carers seeking assistance and/or information. Encompass Labrador Family Central Programs Northern (FSG Australia) 20 Railway Street, Southport 4215 Phone: 07 5537 5003 Email: julieda@fsg.org.au Website: www.fsg.org.au Children’s respite, family parent programs. Financial assistance Centrelink Various Centres on the Gold Coast Phone: 13 27 17 Website: www.humanservices.gov.au/customer/dhs/centrelink Delivering a range of payments and services for people at times of major change. 52 Centrelink - Mobility Allowance C/o Centrelink Phone: 13 27 17 Website: www.humanservices.gov.au/customer/dhs/centrelink Available to those whose disabilities prevents them from using public transport unaided. Companion Card - Queensland 111 George Street, Brisbane 4000 Phone: 13 74 68 Email: enquiries@communities.qld.gov.au Website: www.communities.qld.gov.au/communityservices/communi ty-support/queensland-companion-card The Companion Card program is designed for people with a disability who have a lifelong need for attendant care support in order to take part in activities and visit venues in the community. Department of Housing and Public Works 80 Bazaar Street, Robina Town Centre 4230 Phone: 07 5583 2200 Email: housing@communities.qld.gov.au Website: www.hpw.qld.gov.au/Housing Welfare, public housing and seniors units, bond loans, public rental applications. Also provide private rental assistance depending on age and income. 53 Electricity and Gas rebates Phone: 13 74 68 Website: www.qld.gov.au/community/cost-ofliving-support/electricity-gas-rebates/ Queensland Government rebate on the cost of electricity supplied to the homes of eligible concession card holders. Medical Cooling and Heating Electricity Concession Scheme PO Box 10817, Adelaide Street, Brisbane 4000 Phone: 13 74 68 or 07 3247 5941 Email: concessions@smartservice.qld.gov.au Website: www.qld.gov.au/community/cost-ofliving-support/medical-cooling-heating-electricityconcession-scheme/ Scheme assists with the electricity costs for eligible people who have certain medical conditions which make it difficult to regulate body temperature. Workplace Modifications and Adjustments Phone: 1800 464 800 Website: www.jobaccess.gov.au/content/workplace-modificationsand-adjustments/ Provides funds for workplace modifications or adjustments to assist people with disabilities to undertake their jobs. 54 Government - Commonwealth Department of Social Services Level 1100 Creek Street, Brisbane 4000 Phone: 07 3037 4600 Website: www.dss.gov.au Provides support for people with disabilities through programs, services, benefits and payments. Department of Veterans’ Affairs Level 5, 12 Short Street, Southport 4215 Phone: 07 5630 0203 Email: van.goldcoast@dva.gov.au Website: www.dva.gov.au Department of Veterans Affairs is responsible for paying pensions to people suffering disabilities arising from serving in the armed forces. Government - State Queensland Health Phone: 1343 2584 Website: www.health.qld.gov.au Funds hospitals, public health programs, community health and mental health centres around the state. HAAC services Gold Coast Blind and Visually Impaired Association PO Box 6503, GCMC Bundall 9726 55 Phone: 07 5576 7029 Email: bedwards10@optusnet.com.au Providing social interaction, help with aids, outings and holidays for blind and partially sighted citizens. No age limit. Health services - general Blue Care - Coomera 12 Jowett Street, Coomera 4209 Phone: 07 5573 7433 or 07 5580 6041 Email: coomeracc@bluecare.org.au Website: www.bluecare.org.au Centre based respite program Monday to Friday, activities, outings, carer respite. Meals and transport provided. Blue Nursing service provides assessments, treatment and advice. Lifestyle program of personal care, social support, in-home respite and domestic assistance. Blue Care Allied Health Services 5/46 Smith Street, Southport 4215 Phone: 07 5555 4444 Email: gcgs.tc@bluecare.org.au Website: www.bluecare.org.au Offers professional allied health services to individuals at Southport Therapy Centre and at Blue Care residential aged care facilities. Some home visits available for people who are housebound. Services include dietetics, physiotherapy, social work, etc. 56 CHARM 2019 Gold Coast Highway, Miami 4220 Phone: 1300 780 128 Email: ann.donnelly@health.qld.gov.au Website: www.health.qld.gov.au/haac This is a therapy program for HACC eligible clients who are experiencing difficulties with their daily living skills. This service also offers a falls prevention program. Multicultural Communities Council Gold Coast HAAC Services 1 Dominions Road, Ashmore 4214 Phone: 07 5527 8011 Email: mail@mccgc.com.au Website: www.mccgc.com.au Provides assistance for frail aged and younger people with disabilities and their carers. Cultural, religious and linguistic need considered. Bi-lingual care workers. To facilitate and promote well-being of linguistically diverse communities. OZcare In-home Care and Respite PO Box 4094, Robina Town Centre 4230 Phone: 075569 6200 Website: www.ozcare.org.au Community nursing. Access to in-home care and respite/day respite centres and other support systems. Provide general home care services for eligible clients to assist them with respite care, personal care, domestic 57 assistance, social support and transport. Hearing and vision impairment Able Australia VIP Transport 13 Sykes Court, corner Smith and High Streets, Southport 4215 Phone: 07 5571 0344 Email: qld.admin@ableaustralia.org.au Website: www.ableaustralia.org.au A purpose-built centre for people who are blind or who have a vision impairment. Australian Hearing - Beenleigh Shop 1/Mt Warren Park Shopping Centre, 20 Mt Warren Boulevard, Mt Warren Park 4207 Phone: 07 3827 7500 Email: davidmcmaster@hearing.com.au Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Biggera Waters Biggera Waters Family Practice, 40 Hollywell Road, Biggera Waters 4216 Phone: 07 5555 1200 Email: darren.ginn@hearing.com.au 58 Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Burleigh West Burleigh West Medical Centre, 138 West Burleigh Road, Burleigh Heads 4220 Phone: 07 5554 8900 Email: robinahc@hearing.com.au Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Helensvale Helensvale Community Centre, 31 Discovery Drive, Helensvale 4212 Phone: 07 5556 1200 Email: darren.ginn@hearing.com.au Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. 59 Australian Hearing - Mermaid Waters Mermaid Waters Skin Cancer Clinic, corner Sunshine Boulevard and Karbunya Street, Mermaid Waters 4218 Phone: 07 5554 8900 Email: robinahc@hearing.com.au Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Nerang Room 4/Bicentennial Community Room, Nerang-Southport Road, Nerang 4211 Phone: 07 5554 8900 Email: robinahc@hearing.com.au Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Ormeau Ormeau Community and Youth Centre, 3 Cuthbert Drive, Ormeau 4208 Phone: 07 3827 7500 Email: davidmcmaster@hearing.com.au Website: www.hearing.com.au 60 Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Palm Beach Palm Beach Physiotherapy, 6 Sixth Avenue, Palm Beach 4221 Phone: 07 5586 4300 Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Paradise Point Paradise Point Medical Practice, Shop 101, 12-14 Bruce Avenue Paradise Point 4216 Phone: 07 5557 1200 Email: darren.ginn@hearing.com.au Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Robina Suite 3 Local Directories, 138 Robina Town Centre Drive, 61 Robina 4226 Phone: 07 5554 8900 Email: robinahc@hearing.com.au Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing - Southport Suite 30009/Ground Floor, Southport Central Tower 3, 9 Lawson Street, Southport 4215 Phone: 07 5558 1200 Email: darren.ginn@hearing.com.au Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. Australian Hearing National Line Phone: 13 17 97 Website: www.hearing.com.au Australian Hearing’s national network of hearing centres includes more than 110 permanently staffed centres and we visit over 330 other locations in urban, rural and remote areas of Australia. 62 Better Hearing Australia Gold Coast PO Box 3667, Australia Fair Southport 4215 Phone: 07 5532 8186 or 07 5570 4826 Email: bhagoldcoastinc@gmail.com Website: www.betterhearingaustralia.org.au Weekly classes in hearing loss management, offers assistance in managing a hearing loss, including lip speaking, information and advice to the hearing impaired, family and friends. Deaf Services Queensland 915 Ipswich Road, Moorooka 4105 Phone: 07 3892 8500 TTY 07 3892 8501 Email: dsq@deafsq.org.au Website: www.deafservicesqld.org.au The everyday living activities of people who are deaf or who have a hearing impairment (and their families) are supported by a team of qualified community workers, bilingual in Auslan and English. Gold Coast Blind and Visually Impaired Association PO Box 6503, GCMC Bundall 9726 Phone: 07 5576 7029 Email: bedwards10@optusnet.com.au Providing social interaction, help with aids, outings and holidays for blind and partially sighted citizens. No age limit. 63 Guide Dogs Queensland Gold Coast office 6 Lawson Street, Southport 4215 Phone: 07 5528 0433 Email: gold@guidedogsqld.com.au Website: www.guidedogsqld.com.au To provide orientation and mobility, guide dogs, rehabilitation, counselling and resources of the visually impaired. Vision Australia Level 1 Easy T Centre, 510 - 514 Christine Avenue, Robina 4226 Phone: 07 5503 6400 Email: christine.krause@visionaustralia.org Website: www.visionaustralia.org Services and support for people who are blind or have low vision, including home assessment, sale of aids and equipment, activities of daily living and contact with support groups. Phone 1300 847 466 and ask for Southport/Gold Coast office. Hearing services Australian Hearing - Palm Beach 2/6 Sixth Avenue, Palm Beach 4221 Phone: 07 5586 4300 Website: www.hearing.com.au Audiological assessment, rehabilitation and hearing aids 64 through Office of Hearing services for Aged and DVA pensioners and children under 26 years. For Robina Town Centre apartment phone 07 5554 8900. Australian Hearing - Southport Suite 3 Central, 3/9 Lawson Street, Southport 4215 Phone: 07 5555 1200 or 07 5532 6889 Email: darren.ginn@hearing.com.au Website: www.hearing.com.au Audiological assessment, rehabilitation and hearing aids through Office of Hearing services for Aged and DVA pensioners and children under 26 years. For Robina Town Centre apartment phone 07 5554 8900. Australian Hearing - Tweed Heads 80-82 Keith Compton Drive, Tweed Heads 2485 Phone: 07 5506 5400 Website: www.hearing.com.au Audiological assessment, rehabilitation and hearing aids through Office of Hearing services for Aged and DVA pensioners and children under 26 years. Better Hearing Australia Gold Coast Sight Loss Centre, corner High and Smith Streets, Southport 4215 Phone: 07 5570 4826 Email: bhagoldcoastinc@gmail.com Weekly classes in hearing loss management, offers 65 assistance in managing a hearing loss, including lip speaking, information and advice to the hearing impaired, family and friends. A not-for-profit, self-help organisation. Please contact for Tweed Heads. Signs Ministries PO Box 118, Currumbin 4223 Phone: 0412 377 011 Email: signsministries@hotmail.com Website: www.facebook.com/pages/Signs-Ministries Christian Fellowship, Sign Mothers of pre-schoolers, Australian Christian Interpreters Network, deaf and hard of hearing nurses support group. Home care/home help Broadbeach Meals on Wheels 23 T E Peters Drive, Broadbeach Waters 4218 Phone: 07 5526 2300 Email: brbmow@bigpond.net.au A community service to people who are frail, aged, younger disabled and their carers. The service is available upon request. The purpose of our service is to enable people to continue to live comfortably in their own home. Gold Coast YMCA In-home Care 4 Railway Parade, Nerang Phone: 07 5503 7400 Email: www.goldcoastfdc@ymca.org.au 66 Website: www.ymcafdc.com.au/goldcoast Designed to assist families who cannot access normal child care. This child care can be provided within your own home by a registered educator. Home and Community Care Services (HACC) 9 Fifth Avenue, Palm Beach 4221 Phone: 1300 780 128 Website: www.health.qld.gov.au/haac Basic domestic service for HACC eligible clients who have a pension card. Home and Community Care (HACC) - Homecare 2019 Gold Coast Highway, Miami 4220 Phone: 1300 780 128 Email: ann.donnelly@health.qld.gov.au Website: www.health.qld.gov.au/haac Basic domestic service for HACC eligible clients who have a pension card. Home Instead Senior Care 6/9 Frinton Street, Southport 4215 Phone: 07 5591 2444 Email: info@hiscgoldcoast.com.au Website: www.homeinstead.com.au Trusted one-to-one home support for seniors who wish to remain independent in their own homes. Services include personal care, domestic assistance, respite care, transport 67 needs, meal preparation, early stages dementia and Alzheimer’s care. Nerang Community Respite Care Association 31 Martin Street, Nerang 4211 Phone: 07 5578 1668 Email: info@nerangrespite.org.au Website: www.nerangrespite.org.au In-home services for HACC eligible clients consisting of services such as domestic assistance, personal care, social support and respite for carers. Committed to supporting clients to maintain their independence. Home maintenance/home assist Home Assist/Secure – Gold Coast Central 2/130 Scarborough Street, Southport Phone: 07 5538 1947 Provides assistance, information and referral on home repairs, minor modifications, maintenance and security to people 60 years and over and/or with a disability, which are home owners or live in rental housing. Must register to receive help. Home Assist/Secure - Gold Coast North Unit 2 36 Harvest Court, Southport 4215 Phone: 07 5531 3502 Email: gchas@cofcqld.com.au Provide information direction to the elderly for home 68 repairs, minor modifications and home security assessments and assistance to people 60 years and over and receiving a pension/self-funded retirees of any age with a disability. Must register to receive help. Home Assist/Secure - Gold Coast South 473 Golden Four Drive, Tugun 4224 Phone: 07 5598 1073 Email: gcshas@svdpqld.org.au Provides information and assistance to people aged 60 years and over and/or the disabled, with minor home maintenance, repairs and security. Must register to receive help. Home Maintenance and Modification Program St Vincent de Paul 126 Allied Drive, Arundel 4214 Phone: 07 5561 4730 or 07 5561 4701 Email: hacc.gc@svdpqld.org Website: www.vinnies.org.au Direct assistance with home modifications of bathrooms, etc. Home and garden maintenance, minor maintenance jobs, safety, leaks, re-mesh doors and repairs to white goods. Clients can self-refer. Clients must be HACC eligible. Technical Aid to the Disabled Queensland (TADQ) Suite 1 Nexus, 23 Ashtan Place, Banyo 4014 69 Phone: 1300 663 243 or 07 3216 1733 Email: tadq@tadq.org.au Website: www.tadq.org.au Non-profit. Accepts requests from clients or referrals through rehabilitation professionals, making aids and modifying equipment commercially unattainable. Project cost of materials only. No labour charges. Need volunteers: handyman/trade/design, etc. Hospitals - public Gold Coast Hospital Robina 2 Bayberry Lane, Robina 4226 Phone: 07 5668 6000 Website: www.health.qld.gov.au General medical/surgical and Mental Health services. Rehabilitation, specialist outpatients, X-ray, renal dialysis, emergency, ICU and Coronary Care. Gold Coast University Hospital 1 Hospital Boulevard, Southport 4215 Phone: 1300 74 4284 Website: www.health.qld.gov.au Emergency and 24 hour care for public and private patients. Patient enquiries phone 07 5519 8242. Specialist Outpatient clinic phone 07 5519 8246. The Tweed Hospital Powell Street, Tweed Heads 2485 70 Phone: 07 5536 1133 Website: www.nnswlhd.health.nsw.gov.au/about/hospitals/thetweed-hospital/ The Tweed Hospital provides a wide range of accessible healthcare services to the public. Information services At Home Care Grants – Youngcare Connect 75 St Pauls Terrace, Spring Hill 4000 Phone: 1800 844 727 or 07 3041 3400 Email: youngcareconnect@youngcare.com.au Website: www.youngcare.com.au/qldgrants Youngcare Connect is a national, free of charge service that provides information and support to young people with high care needs and their families and carers. Beyondblue Information Line Phone: 1300 224 636 Website: www.beyondblue.org.au A national depression initiative providing information on depression, anxiety and other related conditions. Chat line 4.00pm to 10.00pm. Commonwealth Respite and Carelink Centre 1 Pines Lane, Elanora 4221 Phone: 1800 052 222 Email: carelink.robina@bluecare.org.au 71 Website: www.myagedcare.gov.au Information on a wide range of community care programs for the aged and those with a disability (any age) to help them stay in their own home. Continence Foundation of Australia - National Continence Helpline 30-32 Sydney Road, Brunswick Victoria 3056 Phone: 1800 330 066 Email: info@continence.org.au Website: www.continence.org.au The Continence Aids Payment Scheme (CAPS) is an Australian Government Scheme that provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the cost of their continence products. Disability Information Service Level 2, Campus Alpha 2, Investigator Drive, Robina 4226 Phone: 13 74 68 or 07 5656 5800 Email: disabilityinfo@disability.qld.gov.au Website: www.disability.qld.gov.au Provides an information and referral service for people with disabilities. Disability Lifestyles Website: www.disabilitylifestyles.uq.edu.au An online tool kit for people who wish to improve access 72 and create inclusive and supportive communities. The information focuses on people with spinal injuries and acquired brain injury and concentrates on services in Queensland. Legal assistance Adult Guardian Brisbane Magistrates Court, 363 George Street, Brisbane 4000 Phone: 07 3234 0870 or 1300 653 187 Email: adult.guardian@justice.qld.gov.au Website: www.justice.qld.gov.au Protects the rights and interests of adults who have impaired capacity. Anti-Discrimination Commission Queensland Level 17/53 Albert Street, City East 4002 Phone: 1300 130 670 or 07 3247 0901 Email: info@adcq.qld.gov.au Website: www.adcq.qld.gov.au Independent statutory authority established to receive and deal with complaints of people who have been unjustly dealt with and/or complaints of discrimination and to promote human rights in Queensland. Australian Human Rights Commission GPO Box 5218, Sydney 2001 Phone: 1300 369 711 73 Email: complaintsinfo@humanrights.gov.au Website: www.humanrights.gov.au Information line on Federal discrimination laws. Complaint Information line: phone 1300 656 419, TTY: phone 1800 620 241. Disability Discrimination Advocacy Service PO Box 293, Fortitude Valley 4006 Phone: 1800 358 511 or 07 3847 5532 Email: wrcqld@wrcqld.org.au Website: www.wrcqld.org.au Provides advice and advocacy about disability discrimination. Gold Coast Community Legal Centre and Advice Bureau Unit 2/18 Bay Street, Southport 4215 Phone: 07 5532 9611 Email: citizens@advicebureau.org.au Website: www.advicebureau.org.au Free confidential legal advice. Note: unable to provide legal advice or financial counselling via email or phone. Legal Aid Queensland 1st Floor, 100 Scarborough Street, Southport 4215 Phone: 1300 651 188 Email: mailbox@legalaid.qld.gov.au Website: www.legalaid.qld.gov.au 74 Legal Aid Queensland provides legal information, referrals, advice and representation to disadvantaged Queenslanders in the areas of Criminal Family and Civil Law. Legal Aid Queensland – Indigenous Information line 2nd Floor, 100 Scarborough Street, Southport 4215 Phone: 1300 650 143 Email: mailbox@legalaid.qld.gov.au Website: www.legalaid.qld.gov.au Legal Aid Queensland provides legal information, referrals, advice and representation to disadvantaged Queenslanders in the areas of Criminal, Family and Civil Law. The Public Trustee 66 Nerang Street, Southport 4215 Phone: 1300 360 044 Email: pt_southport@pt.qld.gov.au Website: www.pt.qld.gov.au Legal management of the finances and other affairs of people with disabilities, as approved in a Court of Law. Welfare Rights Centre (Queensland) Advice Line PO Box 293, Fortitude Valley 4006 Phone: 1800 358 511 Email: wrcqld@wrcqld.org.au Website: www.wrcqld.org.au 75 A community legal centre that provides independent information and free legal advice to individuals about Social Security and Disability Discrimination Law. Women’s Legal Service Client Advice Line 387 Ipswich Road, Annerley 4103 Phone: 1800 677 278 or 07 3392 0670 Email: admin@wlsq.org.au Website: www.wlsq.org.au Legal information, advice and referral for domestic violence, Family Law, child support and other related areas of law. Meals on wheels Broadbeach Meals on Wheels 23 T E Peters Drive, Broadbeach 4218 Phone: 07 5526 2300 Email: brbmow@bigpond.net.au Website: www.qmow.org A community service to people who are frail, aged, younger disabled and their carers. Meals on Wheels - Palm Beach Tenth Avenue, Palm Beach 4221 Phone: 07 5535 6036 Website: www.sharencare.com.au Meals on Wheels are prepared and distributed from the Centre. Our meals are not only for the aged, but for people 76 recovering from surgery or anyone who finds it difficult to prepare well balanced and nourishing meals for themselves or their family. Meals on Wheels - Southport 2 Whitby Street, Southport 4215 Phone: 07 5532 1429 Email: diane@southportmow.com.au Website: www.qmow.org Delivery of a 3 course meal, 5 days a week, self-referral. Office open Monday to Friday 7.30am to 3.00pm. Check for meal costs. Extra meals delivered on Friday for weekend. Meals on Wheels - Twin Towns c/o The Tweed Hospital, Powell Street, Tweed Heads 2485 Phone: 07 5506 7481 Website: www.qmow.org A community service to people who are frail, aged, young people with a disability and their carers. Nerang and District Meals on Wheels 35 Mylor Street, Nerang 4211 Phone: 07 5596 1026 Email: nerangmow@bigpond.com Website: www.mealsonwheelsnerang.com.au Fresh, chilled or frozen meals. Fresh salads and sandwiches. Freshly chopped fruit salad. Delivered in your 77 area or pick up. No referral necessary. Tuesday, Wednesday, Friday 9.00am to 1.00pm. Paradise Point and Districts Meals on Wheels 4 Community Lane, Paradise Point 4216 Phone: 07 5577 3188 Email: ppmow@bigpond.com Website: www.qmow.org Delivery of one three-course meal 7 days per week, $8.50 per meal. Self-referral is sufficient. Open 7.00am to 12.00 noon. Medical aids AIDACARE Unit 1-2/48 Olympic Circuit, Southport 4215 Phone: 07 5532 6070 Email: ashmore@aidacare.com.au Website: www.aidacare.com.au Provides equipment and products for personal use or supply to aged care facilities, hospitals and occupational therapists. Offers a range of hire equipment for short term needs. Open Monday to Friday 9.00am to 5.00pm. Continence Aids Payment Scheme Phone: 1800 330 066 Website: www.health.gov.au Medicare help available to meet costs for persons on a disability support pension or mobility allowance with 78 permanent continence condition for bowel and bladder care items. Ages from 5 years to adult. LifeTec Queensland (Towards Easier Living) PO Box 3241 Newmarket 4051 Phone: 1300 885 886 or 07 3552 9000 Email: mail@lifetec.org.au Website: www.lifetec.org.au Provider of information and specialist advice on an extensive range of assistive technology and equipment that can help individuals improve their quality of life and remain independent. Provide people with practical solutions to everyday life activities. Mental health services ARAFMI Queensland Arafmi House, 52 Merthyr Road, New Farm 4005 Phone: 1800 351 881 or 07 3254 1881 Email: info@arafmiqld.org Website: www.arafmiqld.org Providing support services for families and friends of people with mental illness and/or psychiatric disability. Ashmore Community Mental Health Service Suite 10-27 Currumburra Road, Ashmore 4214 Phone: 07 5667 2000 Website: www.health.qld.gov.au/goldcoasthealth A Gold Coast University Hospital mental health service 79 providing acute assessment and triage (informationgathering and decision-making) for people with a mental illness or who are experiencing mental health issues. Child and Youth Mental Health Services (CYMHS) Robina Robina Health Precinct, Level 3, 2 Campus Drive, Robina 4226 Phone: 07 5635 7392 Website: www.health.qld.gov.au/rch/professionals/cymhs.asp Provides assessment, support and counselling for young people who are experiencing challenging behaviours or forms of mental illness. Support and counselling offered to parents. Child and Youth Mental Health Services (CYMHS) Southport Hot Tomato House, 2nd Floor, 60 High Street, Southport 4215 Phone: 07 5537 0622 Website: www.health.qld.gov.au/rch/professionals/cymhs.asp Provides assessment, support and counselling for young people who are experiencing challenging behaviours or forms of mental illness. Support and counselling offered to parents. 80 FSG Australia Envision Mental Health Services 18 Demand Avenue, Arundel 4214 Phone: 07 5588 7350 Email: marinad@fsg.org.au Website: www.fsg.org.au Providing accommodation and lifestyle services to support people with a mental illness to lead valued and inclusive lives in their community. Headspace Gold Coast 26 Railway Street, Southport 4215 Phone: 07 5509 5900 Website: www.headspace.org.au/southport Helps young people aged 12 to 25 who are going through a tough time, providing support for problems like depression, anxiety, bullying and body image. Mental Health Association of Australia Unit 30 Jackman Street, Southport 4215 Phone: 1300 729 686 Email: info@mentalhealth.org.au Website: www.mentalhealth.org.au Promotes awareness, acceptance and action on mental health for all Australians. Mental Illness Fellowship Queensland Unit 3, 14-28 Ivan Street, Arundel 4214 Phone: 07 5563 8855 81 Email: goldcoast@mifg.org.au Website: www.mifq.org.au Specialist provider of programs and services for people living with mental illness and their families and carers. Miscellaneous services Coomera Families Central (FSG) 3 Jowett Street, Coomera 4209 Phone: 07 5519 4129 Email: info@fsg.org.au Website: www.fsg.org.au Provides a meeting point for parents caring for a child with a disability, or carers seeking assistance and/or information. Horizon Foundation 19-21 Neumann Road, Capalaba 4157 Phone: 07 3245 4266 Email: admin@horizoninc.org Website: www.horizoninc.org Provides specialised one on one opportunities for meaningful, community- based activities for people with disabilities. Lifeline UnitingCare Community - Telephone Counselling 2741 Gold Coast Highway, Broadbeach 4218 Phone: 13 11 14 82 Email: broadbeach@uccommunity.org.au Website: www.lccq.org.au Telephone counselling 24 hours 7 days a week. Provides a confidential and anonymous counselling service for suicide prevention and other crises. Palm Beach Neighbourhood Centre 16 Third Avenue, Palm Beach 4221 Email: reception@palmbeachnc.org.au Website: www.palmbeachnc.org.au Family Support Service provides counselling for children, youth and their parents. Financial Counselling Social and personal support workshops/groups. Meeting room for hire. Multicultural and indigenous services Kalwun Home and Community Care 118 Bonogin Road, Mudgeeraba 4213 Phone: 07 5522 9197 Email: agedcare@kalwun.com.au Website: www.kalwun.com.au Economic independence, stability and excellence in the quality and to provide a range of support services for the Gold Coast Aboriginal and Torres Strait Islander community. Nursing – community Blue Care Community - Nursing Elanora 1 Pines Lane, Elanora 4221 83 Phone: 07 5534 6177 Email: gct.reception@bluecare.org.au Website: www.bluecare.org.au Home-based and clinic facility nursing services operated by Blue Care. 7 days a week from 7.30am to 7.30pm. After hours services may be negotiated as required. Blue Care Community - Nursing Labrador 88 Muir Street, Labrador 4215 Phone: 07 5532 0588 Email: southport.ds@bluecare.org.au Website: www.bluecare.org.au Home-based and clinic facility nursing services operated by Blue Care. 7 days a week from 7.30am to 7.30pm. After hours services may be negotiated as required. Churches of Christ Care Community Care - Gold Coast Suite 4, South Building, 34 Glenferrie Drive, Robina 4226 Phone: 07 5592 7200 Website: www.agedcareguide.com.au Offers several community care services to eligible seniors and those needing support to remain independent in their community. Multicultural Communities Council Gold Coast 1 Dominions Road, Ashmore 4214 Phone: 07 5527 8011 84 Email: songuld@mccgc.com.au Website: www.mccgc.com.au Provides assistance for frail aged and younger people with disabilities and their carers. Ozcare Community Health PO Box 4094, Robina Town Centre 4230 Phone: 07 5569 6200 Website: www.ozcare.org.au Provide nursing services in home or in Ozcare clinics. Recreation and activities Accessible fishing platforms Gold Coast Phone: 1300 465 326 Website: www.goldcoast.qld.gov.au/thegoldcoast/fishinglocations-by-suburb-3080.html Fishing platforms facilitate easy access and links to some of the best fishing spots in the region. Arundel Park Riding for Disabled 387 Brisbane Road, Coombabah 4216 Phone: 07 5594 0305 Email: arundelpark_rda@iprimus.com.au Website: www.arundelparkrda.com.au Not-for-profit. Provides equestrian activities for people with a disability. Riders placed in classes according to their ability. Limited places for able-bodied riders. Holiday 85 programs. Visitors welcome. Hours of operation: Tuesday to Friday 8.30am to 4.00pm. Beach Access Points and Platforms for Wheelchairs Gold Coast Phone: 1300 465 326 Website: www.goldcoast.qld.gov.au/community/beachaccess-points-platforms-for-wheelchairs The locations of beach access points for wheelchairs are listed in groupings of suburbs. For details go to website. Beach wheelchair loans Gold Coast Recreation and Sport, Owen Park, Queen Street, Southport 4215 Phone: 07 5531 3312 for booking Email: admin@gcrs.com.au Website: www.goldcoast.qld.gov.au/community/beachaccess-points-platforms-for-wheelchairs Available Monday to Friday 8.00am to 4.00pm. A larger vehicle is required to transport the chair which must be picked up and returned to Owen Park within office hours. $20 deposit. Beach wheelchair loans (Tallebudgera Surf Life Saving Club) 1505 Gold Coast Highway, North Palm Beach 4221 Phone: 07 5576 5866 Email: admin@tallesurfclub.net.au 86 Website: www.goldcoast.qld.gov.au/community/beachaccess-points-platforms-for-wheelchairs Beach wheelchairs are available for loan at no cost. City of Gold Coast - Active and Healthy Program Gold Coast City-wide Phone: 07 5581 6984 Email: parks@goldcoast.qld.gov.au Website: www.gcparks.com.au City-wide program offering weekly free or low cost active and healthy activities for the whole community including seniors and people with disabilities. City of Gold Coast - All Abilities Playground, Kurrawa Kurrawa Pratten Park, Broadbeach 4218 Phone: 07 5581 6984 Email: parks@goldcoast.qld.gov.au Website: www.gcparks.com.au All Abilities Playground was designed to enable children with disabilities to play outdoors and side by side with their friends and siblings. City of Gold Coast – Broadwater Parklands Marine Parade, Southport 4215 Phone: 07 5581 6984 Email: parks@goldcoast.qld.gov.au Website: www.gcparks.com.au 87 The Broadwater Parklands is now a state- of- the- art recreational asset for Gold Coast residents and regional, national and international visitors. City of Gold Coast - Gold Coast Regional Botanic Gardens Ashmore Road, Benowa, opposite Benowa State High School 4217 Phone: 07 5582 6984 Email: parks@goldcoast.qld.gov.au Website: www.gcparks.com.au The Gold Coast Regional Botanic Gardens are a must see for tourists and locals alike. The gardens are set on 31 hectares, just 10 minutes drive from central Surfers Paradise. City of Gold Coast - Library Service Gold Coast City-wide Phone: 1300 465 326 Email: mail@goldcoast.qld.gov.au Website: www.goldcoast.qld.gov.au/library With 13 library branches and a mobile library service, Libraries provides access to nearly one million items in regular and large print, audio and electronic formats, as well as free community access to computers, wi-fi, and community meeting rooms. 88 City of Gold Coast - Special Needs Library Service Gold Coast Phone: 07 5581 7180 Email: lcs@goldcoast.qld.gov.au Website: www.goldcoast.qld.gov.au/library The special needs library offers a range of toys, equipment and resources to help with the development of children with special needs as well as rehabilitation for adults. Crossing Divides PO Box 297, Burleigh Heads 4220 Phone: 07 5534 6348 or 0412 881 947 Email: crossingdivides@gmail.com Website: www.crossingdividesinc.wordpress.com Not-for-profit organisation that runs Arts and Music Programs for young people 16 to 25 years who live with a disability or disadvantage. Facilitated by local professional and emerging arts workers and are supported by facilitators who have been trained. Crossroads Gold Coast 4 Greenwich Court, Robina 4226 Phone: 07 5578 9322 or 07 5575 2282 Email: robina@crossroads.nu Website: www.church.nu A centre-based day care program that runs for 40 weeks of the year at Robina on Friday from 9.30am to 1.30pm and Helensvale on Tuesday. Open to any person 18 years and 89 older with physical and/or intellectual disability who receives government funding. Currumbin Happy Group C/o Share’n’Care Centre, 10th Avenue, Palm Beach 4221 Phone: 07 5534 3074 or 07 5559 5797 Email: skp10@Netspace.net.au Social interaction and friendship for frail aged and anyone needing a friend. Transport provided. Sing-a-longs, entertainment, outings. Meet every Tuesday 9.00 am to 12.00pm noon at the Share N Care Hall, 10th Avenue, Palm Beach. All welcome. Deaf Club Gold Coast PO Box 4228, Elanora 4221 Phone: 0434 507 535 SMS only Phone: 0406 600 064 Voice Email: deafclub@goldcoastinc.net DCGC have outings and picnics with Deaf members and friends. Gold Coast Disabled Surfers Association PO Box 932, Burleigh Heads, 4220 Phone: 0412 191 880 Email: castlescraig1@bigpond.com Website: www.disabledsurfers.org Extended to all classes of disabilities, as it is today. A total voluntary organisation, which sets world’s best practice for disabled surfers. 90 Gold Coast Recreation and Sport Box 7209, GCMC Bundall 9726 Phone: 07 5531 3312 Email: admin@gcrs.com.au Website: www.nican.com.au A not-for-profit organisation providing recreation and sport for people with a disability. Recreation programs. Support to other services to facilitate support to people with disabilities. Runs Gold Coast Community Transport. Gold Coast Recreation and Sport 201 Queen Street, Southport 4215 Phone: 07 5531 3312 Email: admin@gcrs.com.au Website: www.nican.com.au Recreation and sporting opportunities for people of all ages with disabilities. Activities are age and ability specific with a focus on ongoing skill development. Gold Coast Sailing Club Community Sports House, Christine Avenue, Varsity Lakes 4227 Phone: 0400 289 963 Email: goldcoastsailingclub@icloud.com Website: www.goldcoastsailingclub.yachting.org.au Charity assisting disabled sailors with community volunteers from youth to senior. Come and try days, learn to sail, special school program, recreational sailing and 91 race competition. 63 students. 2 sailors and coach are Special Olympics World Champions. Headway Gold Coast 25 Woodlands Way, Arundel 4214 Phone: 07 5574 4311 Email: admin@headwaygoldcoast.org Website: www.headwaygoldcoast.org Day Program Activities Centre providing social and community educational programs for people with Acquired Brain Injury (ABI). Programs encourage the development of skills which enable reintegration into the community. Library Service City of Gold Coast - Special Needs Library Nerang Library, corner White/Price Streets, Nerang 4211 Phone: 07 5581 7180 Email: nerlibrary@goldcoast.qld.gov.au Website: www.goldcoast.qld.gov.au/library Appointment needed with Special Needs Librarian for initial visit. Referral from therapist or other suitable professional. Assistance with selection. Disabled access, automatic doors and parking, Lift. Open Monday to Friday 9.00am to 6.00pm and Saturday 9.00am to 1.00pm. Closed Sun. Palm Beach Happy Group Share’n’Care Centre, 10th Avenue, Palm Beach 4221 Phone: 07 5535 6444 92 Website: www.sharencare.com.au Social interaction for the disabled and the elderly. Bingo, sing-a-longs, entertainment and outings. Meet every Friday from 9.00am to 12.00pm noon. Palm Beach Share’n’Care Centre 10th Avenue, Palm Beach 4221 Phone: 07 5535 6444 Website: www.sharencare.com.au Range of activities offered to the over 50’s/7 days a week e.g. Bingo, embroidery, social groups etc. Scrabble, chess and solo played on Friday and on Wednesday play Crazy Whist. Midday meals available Tuesday and Wednesday. Ring for further details of activities and times. RollerBlaze Gold Coast Wheelchair Basketball Carrara Indoor Sports Stadium, Carrara Phone: 07 5593 0096 or 0409 612 009 Email: rollerblaze@bigpond.com Website: www.rollerblaze.com Social wheelchair basketball game - come and try. All equipment provided. Thursday night social competition. All details on the website. Sailability Gold Coast 1 Marina Court, Hollywell 4216 Phone: 0405 199 934 Email: admin@sailabilitygc.org 93 Website: www.sailabilitygc.org Sailing and boating for the disabled. Wide range of experiences and wide range of disabilities catered for at Southport Yacht Club’s facilities Hollywell. Ring on the day re weather or holiday cancellations. Meet Tuesday 10.00am to 11.00am. Respite - centre-based FSG Australia - Orana Children’s Respite Centre 20 Railway Street, Southport 4215 Phone: 07 5564 0655 Email: info@fsg.org.au Website: www.fsg.org.au Provides centre-based care for children with a disability aged 3 to 18 years. Permanent/regular staff provide a home like environment. Kalwun Day Respite Centre 118 Bonogin Road, Mudgeeraba 4213 Phone: 07 5522 9197 Email: agedcare@kalwun.com.au Website: www.kalwun.com.au Services and facilities for Aboriginal and Torres Strait Islander and non-Indigenous persons, including centrebased and in- home respite. OZcare Ashmore Day Respite Centre C/o Parkwood Gardens, 100 Usher Street, Labrador 4215 94 Phone: 07 5500 2465 Email: respite.ashmore@ozcare.org.au Website: www.ozcare.org.au Day Respite Centre to care for frail aged and adults with a disability. OZcare Burleigh Heads Day Respite Centre 8 Matilda Street, Burleigh Heads 4220 Phone: 07 5576 3577 Email: respite.burleigh@ozcare.org.au Website: www.ozcare.org.au Centre based day respite care for frail aged and those with a disability. OZcare In-Home Care and Respite PO Box 4094, Robina Town Centre 4230 Phone: 07 5569 6200 Website: www.ozcare.org.au Community nursing. Access to in-home care and respite/day respite centres and other support systems. OZcare Runaway Bay Day Respite Centre 344 Oxley Drive, Runaway Bay 4216 Phone: 07 5558 7080 Email: respite.runawaybay@ozcare.org.au Website: www.ozcare.org.au Centre-based social support for aged and younger people with a disability to assist clients’ carer/family member to 95 have time out. Community care, respite care. Respite Plus All areas Phone: 1800 640 655 Email: info@fsg.org.au Website: www.fsg.org.au Provides a coordination 24 hour service to improve access to respite services for people with disabilities and or their carers, who face an unpredicted situation out of normal working hours. RSL Home Care Lawrence Plaza, 9 to 11 Lawrence Drive, Nerang 4211 Phone: 1300 775 227 or 07 5503 8000 Email: GoldCoastTweedHC@rsl.com.au Website: www.rslcare.com.au RSL Care a not-for-profit organisation providing quality lifestyle and care options to ex-servicemen/women, their dependants and other members of the community. Tugun Cottage Tugun Phone: 07 5656 0556 Email: enquiries@shepherdgoldcoast.org Website: www.centacarebrisbane.net.au Part of Shepherd Community Services in home respite services. 96 Respite - person-centred Southern Star Community Services Respite 3 Chestnut Street, Elanora 4221 Phone: 07 5535 3422 Email: matts@southernstar.org.au Website: www.centacarebrisbane.net.au Creative, flexible response to people with disabilities and their families seeking alternatives to traditional models. Respite care centres Bethany Care (including Hope Cottage – short-term respite) Building 4, 175 Varsity Parade, Varsity Lakes 4227 Phone: 07 5501 8070 Email: enquiries@bethanycare.org Website: www.bethanycare.org Short to medium term respite for persons aged 6 to 65 with a significant disability. Overnight centre based respite, day and emergency respite. Away camps/holidays. Priority to clients living in central Gold Coast. Level of support tailored to persons needs. Disability Services Queensland (Yalburu Respite Service) Campus Alpha Level 2, Investigator Drive, Robina 4226 Phone: 07 5656 5822 or 1800 177 120 Email: disabilityinfo@disability.qld.gov.au 97 Website: www.disability.qld.gov.au Can cater for 5 people with intellectual disabilities at any one time for periods from overnight to one week. Private rooms and recreation activities. Open 24 hours a day. Phone for respite enquiries. FSG Australia 20 Railway Street, Southport 4215 Phone: 07 5564 0655 Email: info@fsg.org.au Website: www.fsg.org.au For people whose lives are affected by disability, mental illness, aged-related frailty, dementia, child safety issues etc. Community and centre-based, day, overnight, vacation, emergency, after- school and holiday services that provide a break for families. FSG Australia (Lakeview Centre) Robina Town Centre Drive, Robina 4230 Phone: 07 5562 0232 Email: info@fsg.org.au Website: www.fsg.org.au Planned goal orientated activities for people over 18 years with a disability. Life skill programs, social activities, 10 pin-bowling, sailing and older parent carer project. Hopewell Hospice Services 11 Dunkirk Close, Arundel 4214 98 Phone: 07 5563 2930 or 07 5574 6853 Email: enquiries@hopewell.org.au Website: www.hopewell.org.au Provides home-style accommodation plus 24 hour nursing care for up to 8 terminally ill patients. Bereavement support for patients and their families. Hopewell Living Well Centre has courses and seminars on health and well being. Multicap Robina Respite House 3 Dulwich Place, Robina 4226 Phone: 07 5593 1592 or 0407 036 258 Website: www.multicap.org.au High needs disability support. Respite for persons with an intellectual disability. (Eligibility conditions apply). Open every day during the school holidays, other times open Thursday to Monday. Multicultural Communities Council Gold Coast Aged / Disability Day Respite 1 Dominions Road, Ashmore 4214 Phone: 07 5527 8011 Email: mail@mccgc.com.au Website: www.mccgc.com.au Day respite services to frail aged and younger people with disabilities and carers. Provides culturally appropriate respite services, cultural meals, recreational and social activities. Aim to facilitate and promote well being of culturally diverse communities. 99 PresCare Community Services - Coomera 1 Shepparton Road, Helensvale 4212 Phone: 07 5519 6600 Email: msolien@prescare.org.au Website: www.prescare.org.au In-home respite care and community access for learning life skills. Shepherd Community Services 73 Rio Vista Boulevard, Broadbeach Waters 4218 Phone: 07 5656 0555 Email: enquiries@shepherdgoldcoast.org Website: www.centacarebrisbane.net.au/services Provides a range of programs for people with a disability aged 0 to 65 years including day centre, in home respite, social support and Kids Club. Southern Star Community Services Respite (Person centred) 3 Chestnut Street, Elanora 4221 Phone: 07 5535 3422 Email: admin@southernstar.org.au Website: www.centacarebrisbane.net.au Creative, flexible reponse to people with disabilities and their families seeking alternatives to traditional models. Using a person-centred approach, wanting to create a life for themselves that is not service focused. 100 Services for specific medical conditions or disability Alzheimer’s Australia Gold Coast No 90 Allied Drive, Arundel 4214 Phone: 07 5594 0270 Email: info@alzgc.asn.au Website: www.alzgc.asn.au Provide dementia specific care on the Gold Coast and are keen to provide the best possible services to you the carer, and your family member friend. Arthritis and Osteoporosis Queensland PO Box 2121, Lutwyche 4030 Phone: 07 3857 4200 Email: glenda@arthritis.org.au Website: www.arthritis.org.au Through a Helpline (1800 011 041), web and print information and seminars, the organisation supports people living with the more than 150 forms of arthritis and with osteoporosis. Asthma Foundation Queensland PO Box 394, Fortitude Valley 4006 Phone: 1800 278 462 Email: info@asthmaaustralia.org.au Website: www.asthmafoundation.org.au Asthma education and support for parents of children with asthma or adult sufferers. Literature and tapes available. 101 Workshops for adults and parents. Cancer Council Queensland Helpline 553 Gregory Terrace, Fortitude Valley 4006 Phone: 13 11 20 Email: helpline@cancerqld.org.au Website: www.cancerqld.org.au Trained professionals provide information, education and support for the prevention and treatment of cancer as well as cancer care. Cerebral Palsy League of Queensland - Gold Coast Centre 183 Varsity Parade, Varsity Lakes 4227 Phone: 07 5665 3000 Email: goldcoast@cplqld.org.au Website: www.cpl.org.au Child and adult services. Allied health services. Client consultation. Equipment and technology. Support at home, school and work. Create opportunities to lead valued lives as equal members of society. CleftPALS Queensland PO Box 346 Redhill 4059 Phone: 1300 362 056 Email: support@cleftpalsqld.org.au Website: www.cleftpalsqld.org.au Cleft palate support with information about feeding, 102 equipment and practical assistance for parents. Cystic Fibrosis Federation Australia (Queensland) PO Box 2245, Chermside Centre 4032 Phone: 07 3359 8000 Email: admin@cfqld.org.au Website: www.cysticfibrosis.org.au/qld/ Support for children and adults with cystic fibrosis and their families and carers and those facing fatal genetic disease. Diabetes Resource Centre - Gold Coast Hospital 1 Hospital Boulevard, Southport 4215 Phone: 07 5687 4779 Website: www.health.qld.gov.au/goldcoasthealth Diabetes Nurse Educator in attendance from 8.00am to 4.00pm Monday to Friday. In emergency ring or attend Emergency at the Gold Coast University Hospital. Helpline phone 0414 298 004. After hours David Irvine 0403 369 335. Epilepsy Action Australia GPO Box 9878, in your capital city Phone: 1300 374 537 Email: epilepsy@epilepsy.org.au Website: www.epilepsy.org.au The largest provider of specialist epilepsy services in the community for people with epilepsy and other seizure disorders, their carers, families and the broader 103 community. Huntingtons Queensland PO Box 635, Annerley 4103 Phone: 07 3391 8833 Email: admin@huntingtonsqld.com Website: www.qahda.com Support, counselling and education for people affected by Huntington’s disease and their carers. Ozcare Dementia Advisory Support Service 214-218 High Field Drive, Robina 4226 Phone: 07 5569 6200 or 0458 305 454 Email: caroline.davitt@ozcare.org.au Website: www.dementiasupport.com.au HACC-funded program that provides face to face support for people living with dementia and their carers through the provision of information, counselling and support at the local level. SBH (Spina Bifida Hydrocephalus) Queensland 21 Tillot Street, Dutton Park 4102 Email: enquiries@sbhqueensland.org.au Website: www.spinabifida.org Support and limited equipment to eligible people. Spinal Injuries Australia 109 Logan Road, Wooloongabba 4102 Phone: 1800 810 513 or 07 3391 2044 104 Email: info@spinal.com.au Website: www.spinal.com.au Assistance for people with spinal cord injury caused by trauma or disease, including Polio and Transverse Myelitis, to live independently in their community of choice. Special Education - Gold Coast Currumbin Community Special School 5 Hammersford Drive, Currumbin Waters 4223 Phone: 07 5559 9333 Email: the.principal@currumbispecs.eq.edu.au Website: www.currumbispecs.eq.edu.au Catering for mildly and moderately handicapped youth from prep to year 12. Positive behaviour support school. Early Childhood Development and Special Education Programs PO Box 557, Robina DC 4226 Phone: 07 5562 4888 Website: www.education.qld.gov.au/schools/about/district.html Information about Gold Coast special education program and early childhood development. Mudgeeraba State Special School 4 to 6 School Street, Mudgeeraba 4213 Phone: 07 5559 3333 Email: admin@mudgeeraspecs.eq.edu.au 105 Website: www.mudgeeraspecs.eq.edu.au Education of intellectually handicapped students aged between 5 to 18 years. Ring for further information from 8.00am to 4.00pm. Musgrave Hill Early Childhood Development Unit Nakina Street, Musgrave Hill Southport 4215 Phone: 07 5532 7049 Email: sunit2@eq.edu.au Website: www.musghillss.eq.edu.au For children 0 to 6 years of age, with any type of developmental delay or impairment including sensory, physical, intellectual disabilities as well as autism spectrum disorder. Southport Special School Corner Kumbari Avenue and Smith Street, Southport 4215 Phone: 07 5552 0333 Email: administration@kumbariave.eq.edu.au Website: www.southportspecs.eq.edu.au Education of intellectually and physically impaired children. Office open Monday to Friday 7.30am to 3.45pm. Special Needs Centrelink - Mobility Allowance C/o Centrelink Phone: 13 27 17 Website: www.centrelink.gov.au 106 Available to those whose disabilities prevents them from using public transport unaided. Provides assistance to people with disabilities, who are in paid employment, voluntary work, etc. Ring for details of eligibility. Centrelink - Teletypewriter Service Gold Coast Phone: 1800 810 586 or 1800 000 567 Website: www.centrelink.gov.au Free call for people who are deaf or have a hearing or speech impairment. A teletypewriter phone is required to access this service. TTY payment enquiries 1800 810 586, Customer Relations freecall 1800 000 567. Telstra (Disability Enquiry Hotline) All areas Phone: 1800 068 424 or 1800 808 981 TTY Email: disability@online.telstra.com.au Website: www.telstra.com.au/disability For further assistance: Freecall 1800 068 424 Voice, 1800 808 981 TTY or 1800 814 777 Fax 8.00am to 5.00pm Monday to Friday. Contacting by phone can assist in the prompt resolution of your enquiry. Email enquiries please include full name, Date of birth and phone number. Special Needs Transport Gold Coast Community Transport PO Box 7209, GCMC Bundall 9726 107 Phone: 07 5531 3312 Email: admin@gcrs.com.au Two buses for group bookings with wheelchair loading facilities available to groups of people on the Gold Coast with disabilities- HACC eligible only. Must make an application for bookings. Have drivers. Not available for nursing homes. OZcare Shopping and Transport Services 214 to 218 Highfield Drive, Robina Phone: 07 5569 6200 Website: www.ozcare.org.au Shopping and transport services for disabled and aged people. Bus service providing transport for aged, frail aged or younger people with disabilities to shops, appointments, etc. Transcord Community Transport Organisation PO Box 4207, Ashmore Unit 12/115 Currumburra Rd Ashmore 4214 Phone: 07 5539 3733 Email: info@transcord.com.au Website: www.transcord.com.au Community transport (medical appointments etc. excludes shopping) for HAAC eligible clients and younger people with disabilities and their carers and also the frail aged. Contact for assessment Monday to Friday. 108 Support groups Able Australia VIP Transport 13 Sykes Court, corner Smith and High Streets, Southport 4215 Phone: 07 5571 0344 Email: qld.admin@ableaustralia.org.au Website: www.ableaustralia.org.au A blind and vision impaired support group who meet weekly on Monday from 9.00am to 1.00pm. No age limit. Companion visiting, shopping trips, library club, social outings. VIP centre open: Monday to Friday from 9.00am to 4.00pm. Amputees and Families Support Group PO Box 848, Springwood 4127 Phone: 07 3290 4293 Website: www.health.qld.gov.au/qals/content/organisations.asp We are a non-profit, self-help, community organisation dealing with amputation and the resultant health care issues arising. Asperger Services Australia PO Box 159, Virginia 4034 Phone: 07 3865 9211 Website: www.asperger.asn.au This centre provides people with Asperger’s Syndrome the 109 opportunity to reach their individual potential to benefit society by full and effective acceptance, participation and inclusion in the community. Autism Gold Coast PO Box 2272, Burleigh Heads 4220 Phone: 07 5539 9903 Email: admin@autismgoldcoast.com.au Website: www.autismgoldcoast.com.au Support and information available over telephone, lending library, newsletters, family events. Support meetings 1st Wednesday 10.00am and 3rd Wednesday 7.00pm at Nerang Neighbourhood Centre: 29 Martin Street (corner Lavelle Street). Blue Care Grief Recovery Program 88 Muir Street, Labrador 4215 Phone: 07 5532 0588 Email: southport.ds@bluecare.org.au Website: www.bluecare.org.au An eight-week course to support those grieving the death of a loved one. Carers Queensland - Gold Coast Region Support Group 2/1154 Gold Coast Highway, Palm Beach 4221 Phone: 07 5534 2899 or 1800 242 636 Email: mvardonega@carersqld.asn.au Website: www.carersqld.asn.au 110 Providing support for unpaid carers in the community (people who care for family members or neighbours) via support groups and services, counselling (one on one, phone) advocacy, information, programs, retreats and social clubs. Currumbin Palm Beach RSL – Veterans Support Centre PO Box 7, Currumbin 4223 Phone: 07 5559 5022 Email: vsc@westnet.com.au Website: www.currumbinrsl.com.au Providing helpful advice and friendly assistance with Disability Pension and Compensation Advocacy services, and Welfare support to the veterans’ community and their dependants. Down Syndrome Association Of Queensland (DSAQ) PO Box 3223, Stafford DC 4053 Phone: 07 3356 6655 Email: office@dsaq.org.au Website: www.dsaq.org.au The mission of DSAQ is to build community awareness and to support, advocate and empower people with Down Syndrome in order for them to take their rightful place as valuable and contributing members of their local and global communities. 111 Gold Coast Post Polio Network Gold Coast Phone: 0448 206 856 Email: lynglover@hotmail.com Website: www.spinal.com.au Support group that provides information, support, and the opportunity to share experiences with others experiencing the late effects of polio, including Post Polio Syndrome. Gold Coast Supporting Ostomates Needs Group (SONG) Gold Coast Phone: 0429 126 163 Email: gcsong@live.com.au Website: www.facebook.com/goldcoastostomysupport Non-medical support for persons with pre/post stomas. GROW Queensland 1014 Logan Road, Holland Park 4121 Phone: 1800 558 268 or 07 3394 4344 Email: qld@grow.net.au Website: www.grow.net.au A community of people working towards mental health through mutual help and a 12-Step Program of recovery. Heart Support Gold Coast Phone: 0422 045 573 Email: heartsupportGC@hotmail.com 112 Website: www.meetup.comheart-support-goldcoast Supporting people with heart disease on the Gold Coast. LARF (Lung and Respiratory Friends) Gold Coast Phone: 07 5532 8238 Website: jimbarbm@qld.chariot.net.au Support group for people who have breathing difficulties caused by all types of respiratory conditions and their families. Activities include social lunches, meetings and education. Motor Neurone Disease Support Group Gold Coast Phone: 0421 252 455 Email: chrisc@mndnsw.asn.au Website: www.mndnsw.asn.au Support group for carers of people with Motor Neurone Disease. Gold Coast meets every second Wednesday of the month. New South Wales meets every first Wednesday of the month. Multiple Sclerosis (MS) Support Group Gold Coast Price Street, Nerang 4211 Phone: 07 5522 4495 Email: jodempsey@sctelco.net.au Website: www.msqld.org.au A non-profit organisation that aims to be the first-choice for 113 MS information, education, treatment, care and support across Queensland. Parent to Parent P.O. Box 434, Yandina 4561 Phone: 07 5472 7072 or 1800 777 723 Email: info@parent2parentqld.org.au Website: www.parent2parentqld.org.au A service for parents and families of people with disabilities. Parent to Parent Association Queensland PO Box 464, Mudgeeraba 4213 Phone: 07 5533 5263 or 0417 787 646 Email: wendy@parent2parentqld.org.au Website: www.parent2parentqld.org.au Not-for-profit. Funded by Disability Services. Provide practical information and assistance for current and future needs of their child with a disability to help improve their life, provide training opportunities, links with other parents for peer support. Parents of Deaf (POD) - Gold Coast 15 Quigan Terrace, Highland Park 4211 Phone: 07 5574 8929 Email: madijakk1@bigpond.com A support group run by parents of children who are deaf or have a hearing loss and is for parents, grandparents and care givers of children with any degree or type of deafness. 114 Parkinson’s Society Gold Coast PO Box 6096, GCMC Bundall 9726 Phone: 07 5575 3567 Email: parkie@tpg.com.au Support group for sufferers, carers and family members of Parkinsons meet monthly at Broadbeach and Helensvale. One-on-one discussions for those in need and those newly diagnosed. Queenslanders with Disability Network (QDN) 11/7 O’Connell Terrace, Bowen Hills 4006 Phone: 1300 363 783 or 07 3252 8566 Email: qdn@qdn.org.au Website: www.qdn.org.au QDN is a State-wide network for people with disability, with people with disability, by people with disability, for citizenship and social justice. Salvation Army Bereaved by Suicide Support Group - Salvation Army Care line Website: www.salvos.org.au A support group for the special needs of people who have lost a loved one to suicide. Spinal Injuries Australia – Gold Coast Member Network 109 Logan Road, Wooloongabba 4102 Phone: 07 3391 2044 115 Email: jkretschmann@spinal.com.au Website: www.spinal.com.au Open to all people with spinal and related injuries. Stroke Support Group 9 Charlton Street, Southport 4215 Phone: 07 5531 3254 Email: colinoxenford@bigpond.com Website: www.goldcoaststrokesupportgroup.org.au Meets on first Wednesday of each month (except January). The Friendly Lot - Palm Beach and Southport Phone: 07 5591 1741 or 0418 578 465 Email: leshal@bigpond.net.au Assistance to help people with disabilities meet new friends. Activities include outings to movies, cafes and barbecues. Support services Amputees Advisory Association PO Box 966, Runaway Bay 4216 Phone: 07 5577 3131 Website: www.nican.com.au Advisory and counselling service. Visiting service on request. Rehabilitation and social functions. Bi- monthly newsletter. 116 Carers Queensland Information, Referral and Intake Line Brisbane 4000 Phone: 1800 242 636 Website: www.carersqld.asn.au Provides information and support to family carers in the home. Peak body for carers offers emotional support, counselling, carer support and library. Telephone Monday to Friday 9.00am to 5.00pm to obtain assistance for carers. Cerebral Palsy League of Queensland - Gold Coast Centre 183 Varsity Parade, Varsity Lakes 4227 Phone: 07 5665 3000 Email: goldcoast@cplqld.org.au Website: www.cpl.org.au Child and adult services. Allied health services. Client consultation. Equipment and technology. Support at home, school and work. Create opportunities to lead valued lives as equal members of society. Online resources and CPL library. Supported accommodation. Commonwealth Respite and Carelink Centre - South Coast 23 Main Street, Varsity Lakes 4227 Phone: 07 5562 0431 or 1800 052 222 Email: carelink.robina@bluecare.org.au Website: www.myagedcare.gov.au 117 Information centre on a wide range of community care programs for the aged and those with a disability (any age) to help them stay in their own home. Information also on nursing and carer respite care, household help, allied health, meal services, etc. Department of Communities Robina Level 2 Campus Alpha 2, Investigator Drive, Robina 4226 Phone: 07 5656 5822 Website: www.communities.qld.gov.au Provide programs supporting people with a disability, mental illness, or frail aged and their family and carers. Work with local communities to deliver services to people who are in need of support, youth, disability. Disability Services Southeast Region Campus Alpha Level 2, Investigator Drive, Robina 4226 Phone: 07 5656 5800 or 1800 177 120 Email: disabilityinfo@disability.qld.gov.au Website: www.disability.qld.gov.au Government department responsible for meeting the needs of intellectually disabled people and their families. Resource and assessment services, community liaison and respite care. Website for all of Queensland with application forms and information on funding. FSG Australia 20 Railway Street, Southport 4215 118 Phone: 07 5564 0655 Email: info@fsg.org.au Website: www.fsg.org.au Community organisation making a positive difference for people whose lives are affected by disability, mental illness, aged- related frailty, dementia, child safety issues, etc. Offer a range of drop-in, community hub, information and support services. Gold Coast Disability Advocacy Suite 1804/56 Scarborough Street, Southport 4215 Phone: 07 5564 0355 Email: gca@gca.org.au Website: www.gca.org.au Advising advocacy support for people with a disability up to age 65. Protection of their legal human rights and freedom from abuse, assault, neglect and exploitation. Goal is for people with a disability to be contributing/participating members of society. Guide Dogs Queensland Gold Coast office 6 Lawson Street, Southport 4215 Phone: 07 5528 0433 or 1800 810 122 Email: gold@guidedogsqld.com.au Website: www.guidedogsqld.com.au To provide orientation and mobility, guide dogs, rehabilitation, counselling and resources of the visually impaired. 119 Headway Gold Coast 25 Woodlands Way, Arundel 4214 Phone: 07 5574 4311 Email: admin@headwaygoldcoast.org Website: www.headwaygoldcoast.org Self-help organisation providing support and opportunities to people with Acquired Brain Injury (ABI) and their families. Services include Independent living skills support, community access support, day program activities, transitional accommodation, etc. Horizon Foundation 19-21 Neumann Road, Capalaba 4157 Phone: 07 3245 4266 Email: admin@horizoninc.org Website: www.horizoninc.org Community access service committed to creating opportunities, and providing individually oriented service to people with disabilities. Please phone us for assistance to obtain referral from Disability Services Department. House With No Steps 35 Hutchinson Street, Burleigh Heads 4220 Phone: 07 5593 8340 Email: queensland@hwns.com.au Website: www.hwns.com.au Employment Service for people with disabilities. Packaging service employing people with disabilities. Accredited 120 vocational training. Post-school options program. Spinal Injuries Australia 109 Logan Road, Woolloongabba 4102 Phone: 1800 810 513 or 07 3391 2044 Email: info@spinal.com.au Website: www.spinal.com.au Assistance for people with spinal cord injury caused by trauma or disease, including Polio and Transverse Myelitis, to live independently in their community of choice. Phone for details and times of network and support group meetings on the Gold Coast. Technical Aid to the Disabled Queensland (TADQ) Suite 1 Nexus, 23 Ashtan Place, Banyo 4014 Phone: 1300 663 243 or 07 3216 1733 Email: tadq@tadq.org.au Website: www.tadq.org.au Non-profit. Accepts requests from clients or referrals through rehabilitation professionals, making aids and modifying equipment commercially unattainable. Project cost of materials only. No labour costs. Need volunteers, handyman or trade or design, etc. Trinity Disability Support Service Suite 9/151 Cotlew Street, Ashmore 4214 Phone: 07 5539 1977 Email: trinity.support@lccqld.org.au 121 Website: www.lccqld.org.au Gives people with disabilities access to services that aim to build appropriate levels of independence. Also offer life skills support, training and community access. Unique individual programs and accommodation support. Tweed Valley Early Childhood Intervention Service Florence Street, Tweed Heads 2485 Phone: 07 5536 1320 Email: tvecis@tvecis.com Meets at Teaching Centre, Florence Street, Tweed Heads. Early childhood intervention education service for young children (birth-6years) with disabilities or at risk of developmental delay. Offers support for their families. Open Monday to Friday 8.30am to 4.00pm. Telephone reassurance programs Australian Red Cross - Queensland Telecross 6 Welch Street, Southport 4215 Phone: 1300 885 698 or 07 5539 7000 Email: rduthie@redcross.org.au Website: www.redcross.org.au Provides reassurance for people who are frail and aged, with a disability, housebound, recovering from an illness or accident, or who have an ongoing illness. 122 St John Ambulance Silver Cord - telephone reassurance service PO Box 165, Fortitude Valley 4006 Phone: 1800 758 273 or 07 4151 2733 Email: enquiries@stjohnqld.com.au Website: www.stjohnqld.com.au Silver Cord Service is a telephone reassurance service for people who are HACC - eligible or particularly at risk of becoming socially isolated and require some support to remain independent in their own home. Telephone support and information Carers Queensland Information, Referral and Intake Line Brisbane 4000 Phone: 1800 242 636 Website: www.carersqld.asn.au Information, referral and support for family carers in the home. Peak body for carers offers emotional support, carer support and counselling. Telephone Monday to Friday 9.00am to 5.00pm to obtain assistance for carers. Commonwealth Respite and Carelink Centre - South Coast 23 Main Street, Varsity Lakes 4227 Phone: 07 5562 0431 or 1800 052 222 Email: carelink.robina@bluecare.org.au 123 Website: www.myagedcare.gov.au Information on a wide range of community care programs for the aged and those with a disability (any age) to help them stay in their own home. Information on nursing and carer respite care, household help, allied health, meal services, etc. Disability Information Services (DIS) Level 2 Campus Alpha, 2 Investigation Drive, Robina 4226 Phone: 07 5656 5800 or 1800 010 222 TTY Website: www.qld.gov.au/disability Free Queensland-wide service by phone, fax or email giving information on services, facilities, support groups, accommodation, transport, respite care, recreation and any other matters related to a disability. TTY 1800 010 222. National Relay Service Phone: 1300 555 727 Speak 13 3677 TTY Email: helpdesk@relayservice.com.au Website: www.relayservice.com.au Free, 24 hour confidential phone solution for people who are deaf or have a hearing or speech impairment. TTY or modem users phone 133 677 and then ask for the number you wish to call. Speak and Listen users phone 1300 555 727 then ask for the number. Telechat 6 Welch Street, Southport 4215 124 Phone: 1300 885 698 or 07 5539 7000 Email: qldsocialinclusion@redcross.org.au Website: www.redcross.org.au Telechat is a free Red Cross social telephone call to people living in the community to provide support, friendship and community connection. Telecross 6 Welch Street, Southport 4215 Phone: 1300 885 698 or 07 5539 7000 Email: qldsocialinclusion@redcross.org.au Website: www.redcross.org.au A free Red Cross service that provides a daily reassurance call to ensure the physical well-being of clients, who could be frail, elderly or disabled or socially or geographically isolated. Calls made by volunteers from Telecross. Welfare Rights Centre (Queensland) Advice Line PO Box 293, Fortitude Valley 4006 Phone: 1800 358 511 or 07 3847 5532 Email: wrcqld@wrcqld.org.au Website: www.wrcqld.org.au A community legal centre that provides independent information and free legal advice to individuals about social security and Disability Discrimination Law. We may also provide legal representation. All initial contact is via the telephone. 125 Transport Care and Concern - Burleigh Heads Parish 3 Sunlight Drive, Burleigh Heads 4220 Phone: 07 5576 6317 Email: burleigh@bne.catholic.net.au Volunteer group who provide transport for doctor and hospital appointments and visit the lonely or incapacitated. Care and Concern - Coolangatta-Tugun Coolangatta 4225 Phone: 0439 780 416 Email: amaguir1@bigpond.net.au Website: www.scp.org.au/ministries/care-concern Volunteers transport frail elderly, sick and incapacitated from their homes or nursing homes to medical appointments or hospital. Care and Concern - Nerang Catholic Parish Nerang 4211 Phone: 07 5578 1513 Visitation, transport, odd jobs, home help for sick and incapacitated, chronic diseases and elderly people. Help by volunteers. Care and Concern - Southport Catholic Parish PO Box 216, Ashmore City 4214 Phone: 0421 507 554 Email: info@scp.org.au 126 Website: www.scp.org.au Transport to doctor, dentist, physio, specialist appointments and some shopping for elderly, sick and incapacitated also visitation. Care and Concern - Surfers Paradise 50 Fairway Drive, Clear Island Waters 4226 Phone: 07 5572 5433 Email: surfers@bne.catholic.net.au Volunteer transport service for the elderly to go to medical and health related appointments only. Department of Transport and Main Roads Accessible bus stops in regional Queensland Phone: 13 23 80 Website: www.tmr.qld.gov.au/travel-andtransport/disability-access-and-mobility/accessibleregional-bus-stops All public transport services, including associated vehicles and infrastructure, are subject to commonwealth disability standards. Department of Transport and Main Roads Accessible Public Transport PO Box 673, Fortitude Valley 4006 Phone: 07 3338 4259 Email: ptaccessible@tmr.qld.gov.au Website: www.tmr.qld.gov.au/Travel-and127 transport/Disability-access-and-mobility/Accessible-publictransport-standards Information for transport operators and customers about transport standards for people with mobility aids and accessibility on public transport. Department of Transport and Main Roads - Disability parking scheme permit PO Box 525, Fortitude Valley 4006 Phone: 13 23 80 Website: www.qld.gov.au/disability/out-and-about/parkingpermits We administer the disability parking permit scheme and issue permits to people with mobility impairment. Department of Transport and Main Roads - Taxi subsidy scheme Phone: 13 23 80 Website: www.tmr.qld.gov.au/Business-and-industry/Taxiand-limousine/Taxi-subsidy-scheme The taxi subsidy scheme is an initiative that subsidises taxi travel for persons with severe disabilities. Department of Transport and Main Roads - TPI/EDA Veteran Travel Pass Reply Paid 1139, Eagle Farm 4009 Phone: 13 23 80 Email: PTConcessions@tmr.qld.gov.au 128 Website: www.translink.com.au/tickets-andfares/concessions/tpi-eda-veteran-travel-pass The Totally and Permanently Incapacitated/Extreme Disablement Adjustment Veteran Travel Pass (TPI/EDA Veteran Travel Pass) entitles eligible TPI/EDA ex-service men and women to unlimited free travel on many public transport services. Department of Transport and Main Roads - Vision Impairment Travel Pass PO Box 1139, Eagle Farm 4009 Phone: 13 23 80 Email: info.qld@abnote.com.au Website: www.translink.com.au/tickets-andfares/concessions/vision-impairment-travel-pass A Vision Impairment Travel Pass entitles the holder to free travel on all TransLink bus, train and ferry services (except Airtrain services) and qconnect urban bus services. Gold Coast Cabs - Council Cabs Service 11 Millennium Circuit Helensvale 4212 Phone: 13 10 08 Email: contact.centreadmin@gccabs.com.au Website: www.gccabs.com.au City of Gold Coast Cabs assists older people and those with a disability with travel by taxi to their local shopping centre on Tuesday, Wednesday and Thursday for a cost of $2 each way. Door to door service. 129 Gold Coast Community Transport PO Box 7209, GCMC Bundall 9726 Phone: 07 5531 3312 Email: admin@gcrs.com.au Website: www.gcrs.com.au Two buses for group bookings with wheelchair loading facilities available to groups of people on the Gold Coast with disabilities. Must make an application for bookings. Have drivers. PresCare Community Services 1 Shepparton Road, Helensvale 4212 Phone: 07 5519 6600 Email: jcassidy@prescare.org.au Website: www.prescare.org.au Assistance for people with disabilities to attend medical and hospital appointments. Transcord Community Transport Organisation Unit 12/115 Currumburra Road, Ashmore 4214 Phone: 07 5539 3733 Email: info@transcord.com.au Website: www.transcord.com.au Community transport (medical appointments etc. excludes shopping) for HAAC eligible clients and younger people with disabilities and their carers and also the frail aged. Contact for assessment Monday to Friday. 130 Translink GPO Box 50, Brisbane 4001 Phone: 13 12 30 Website: www.translink.com.au We facilitate passenger transport services for Queenslanders and aim to provide a single integrated transport network accessible to everyone. Volunteering Gold Coast Transport Services 2074 Gold Coast Highway, Miami 4220 Phone: 07 5526 0688 Website: www.volunteeringgc.org.au Volunteering Gold Coast provides community transport options to the public funded by three levels of Government. Travel and tourism Tallebudgera Active Recreation Centre (Department of National Parks, Recreation, Sport and Racing) 1525 Gold Coast Highway, Palm Beach (north) 4221 Phone: 07 5507 0200 Email: info.tallebudgera@nprsr.qld.gov.au Website: www.nprsr.qld.gov.au The centre offers accommodation in two single and double-story buildings which feature amenities designed for people with disabilities. 131 Vision impaired Able Australia VIP Transport 13 Sykes Court, corner Smith and High Streets, Southport 4215 Phone: 07 5571 0344 Email: qld.admin@ableaustralia.org.au Website: www.ableaustralia.org.au A purpose-built centre for people who are blind or who have a vision impairment. Blind Citizens Australia 27 Cooloon Crescent, Tweed Heads South 2486 Phone: 07 5524 5106 Email: suziloo58@gmail.com Hours of operation 8.00am to 8.00pm Monday to Saturday. Service provided Information Peer Support and Advocacy and assist lobbying to improve conditions for blind and vision impaired people. Guide Dogs Queensland – Gold Coast office 6 Lawson Street, Southport 4215 Phone: 07 5528 0433 or 1800 810 122 Email: gold@guidedogsqld.com.au Website: www.guidedogsqld.com.au To provide orientation and mobility, guide dogs, rehabilitation, counselling and resources of the visually impaired. 132 Vision Australia Level 1 Easy T Centre, 510 - 514 Christine Avenue, Robina 4226 Phone: 07 5503 6400 Email: christine.krause@visionaustralia.org Website: www.visionaustralia.org Services and support for people who are blind or have low vision, Including home assessment, sale of aids and equipment, activities of daily living and contact with support groups. Phone 1300 847 466 and ask for Southport Gold Coast office. 133
