general guidelines for setting up a community text alert area

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GENERAL GUIDELINES FOR SETTING UP A COMMUNITY TEXT ALERT

AREA

MUINTIR NA TÍRE

Getting Started

Ensure that your Community Alert Group is established and affiliated to Muintir Na Tire.

If unsure, Phone Muintir Na Tire head office 062-51163.

Ensure that the Liaison Garda is consulted and included in relation to the intention of the

Community Alert Group to establish a Community Alert Text Alert Area.

Ensure that the District Superintendent is asked to assist and support the intention of the

Community Alert Group to roll out A Community Text Alert Initiative in their Geographic

Area (Part of the agreed Community Crime Prevention Programmes just launched Feb 2013.

Page 9 (iv) (b)

Ensure that your group has adequate insurance cover.

Contact JLT Insurance on 01-2026000 or contact their website at jlt@jlt.ie

It is advisable to have at least 8 to 10 members of your Community Alert Group who are willing and committed to calling to all the households in your geographic area.

It is important that your Community Alert Group define and agree the geographical area where they wish the proposed Community Text Alert Area to take place.

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Information to be given out to each household

Hand out to each household a form which they fill in allowing them to agree to become part of the Community Text Alert initiative. (See sample letter) They may only participate in the

Community Text Alert Initiative, if they sign up with the letter of consent.

One member of the Community Alert Group agrees to take responsibility for the file containing the names and addresses of the signed up members who wish to be part of the

Community Text Alert Initiative, this is a Data Protection requirement.

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SIGNAGE

The strategic location of Community Text Alert signs are agreed in consultation with a member from An Garda Síochána and members from the established Community Alert

Group.

Please note that Community Alert Members MUST NOT ERECT THE SIGNS

THEMSELVES.

This is the agreed function of the Local Authority and once erected it is their insurance which indemnifies them into the future.

So Community Alert Groups should at an early stage make contact with the Area Engineer for their Local Authority.

Community Text Alert Signs are made to a designated standard as follows 12g Aluminium panel of 600mm by 400mm with a non slip bracket to affix to a 75mm diameter pole. The text for the sign should read:

Signs should be on a White Reflective background with Blue lettering.

(Any deviation of the above specification is likely to result in both the Dept. of the

Environment and the Local Authority seeking their removal)

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HOW THE COMMUNITY TEXT ALERT WILL WORK

The PHONE NUMBER of the local district 24 hour Garda Station will be located on all newly erected Community Alert signs as above.

Therefore all members of that geographic area are encouraged and supported in reporting any activity they deem to be of concern to them by using the phone number for the Gardaí on the signs.

A proactive structure is agreed at Garda Superintendent Level that all calls received will be acted upon in a timely manner.

Should the phone call to the Garda District Station be of interest to an Garda Síochána, then they have the ability to contact the contracted Service Provider who can then send out a Text

Alert to a number of Community Alert Groups who have a Database of phone numbers in place.

The wording of the text is agreed between An Garda Síochána and the contracted Service

Provider and can send out the text in a timely manner.

It can also afford an Garda Síochána the resource of a unique database that can be activated at their discretion to help to stay one step ahead of crime in rural Communities.

A register will be maintained at each Garda Station where information from the various participating Community Alert Groups and information/alerts requests from the Gardai to the Communities will be recorded.

The Garda Station will be available to respond to all phone call from members of the

Community.

In the event that the vehicle is not of interest to an Garda Síochána then no further action needs to happen i.e. no text message will be sent out.

It is of vital importance that messages about suspicious vehicles /persons are notified to the Gardai prior to any alert message going out to the community as Gardai may have intelligence that would indicate it would be dangerous to approach some criminals or there vehicles.

There may be times when the text looking for information is sent by An Garda

Síochána to the members of the community who have signed up to the scheme and again this will happen through contact with the Service Provider who then sends the group text out to all members.

The cost of sending the texts for a year will average about €300 and groups may ask for a donation of €10 to €20 depending on their set up costs from each household.

Also groups may decide that a once off donation is their preferred choice

Some groups look for a one off contribution of €20 per household to get started, and then hold an annual fundraiser in their community after that

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FEEDBACK

The feedback we have received as to the benefits of the Text Alert System include:

Enhanced crime prevention status for Community Alert with improved community/Garda participation and joint practical activities

Reduction in crime

Community feel safer

Increased communication amongst local residents via the text system

 Increased communication between An Garda Síochána and the community

 Better relations between An Garda Síochána and the community

 Gardaí are now able to get information to the community instantly

 Gardaí can canvass hundreds of subscribers in an instant should they require information

That Community Alert will promote the best quality of life for people, and particularly older people in Rural Communities by:

Crime Prevention

Neighbourliness and Self Reliance

General Community Safety and Well – being.

Community Text Alert Initiatives will also help to foster and promote the agreed objectives of the Memorandum of Understanding:

The promotion of measures to reassure people living in rural Ireland particularly the elderly

To raise the level of awareness amongst all people of the need for greater social inclusiveness including crime prevention measures.

To foster greater collaboration between the community and An Garda Síochána

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