Policy Document Disciplinary Policy Background The School as a good employer wishes to promote a productive, harmonious and safe working environment where employees can flourish and give their best. In turn it expects its employees to behave in an appropriate manner, by complying with contractual terms and conditions of employment, fulfilling the duties of the post, observing the School’s rules, regulations, codes of practice and policy statements, and complying with health and safety, equal opportunities and data protection requirements. The School’s disciplinary rules and procedures outline the type of conduct or behaviour that is unacceptable in the workplace and gives a framework for dealing fairly with employees who breach them. Duties and Obligations The duties of the School are: to provide details of its disciplinary procedure via the School’s intranet along with each employee’s written statement of particulars of employment to follow the recommendations of the Acas Code of Practice to carry out as much investigation as is reasonable into all the circumstances of a case before taking any disciplinary action or decision, including taking statements from, and usually meeting with, relevant parties, including any witnesses to the alleged misconduct, where appropriate to inform an employee in writing of any allegation of misconduct or unsatisfactory performance prior to holding a disciplinary hearing to give full consideration to the employee’s explanations and any mitigating factors put forward by the employee to make sure that formal written warnings clearly identify the nature of the employee’s misconduct or lack of capability, the improvement that is required and what the outcome will be if the employee fails to improve within a defined timescale to accommodate the employee’s right to be accompanied by an appropriate companion i.e. work colleague or union representative at a disciplinary hearing to comply with an employee’s request for a written statement of the reason(s) for his or her dismissal The duties of the Employee are: to follow any code of conduct and/or any disciplinary rules contained in their written statement of particulars or within the Human Resources Policies and Procedures to be found on the School’s intranet to be aware that non-compliance with the disciplinary rules/improvement in performance is likely to result in disciplinary action being taken against them to co-operate in any investigation being carried out into their own or others’ alleged misconduct/unsatisfactory performance to attend and take part in any disciplinary meeting and be prepared to put forward their version of events and/or explain their conduct fully to consider whether they wish to exercise their right to be accompanied by a fellow work colleague or trade union representative at any formal disciplinary hearing to use their right of appeal where there are grounds to believe that the disciplinary process was conducted unfairly or that the outcome of the proceedings was unfair or excessive. Investigating a Disciplinary Offence Before any disciplinary action is instigated, the Line Manager will carry out necessary investigations as is reasonable into the employee’s alleged misconduct and/or poor performance without unreasonable delay in order to establish the facts of the case. Depending on the circumstances of the case, the investigation may take many forms. In some cases it will be necessary to hold an investigatory meeting to establish the facts with the employee before proceeding to any disciplinary hearing including meeting with relevant parties or witnesses to the alleged misconduct. In other cases it may simply involve the collation of evidence by the Line Manager for use at the disciplinary hearing. Where it is necessary to hold an investigatory meeting with the employee, the employee must be given advance warning and time to prepare for the meeting. If possible the investigation should be carried out by a different person to the person conducting the disciplinary meeting. Stages of the Disciplinary Process There may be times when a Line Manager feels it necessary to have informal discussions to talk about an issue relating to an employee’s conduct but will not wish to take formal disciplinary measures at this stage. In these circumstances the process will be an informal one which may result in an informal warning. Alternatively, where the Line Manager believes that the conduct of the employee might warrant a formal warning, the formal disciplinary process will be followed. Informal warnings An informal warning falls outside the formal disciplinary procedure. The purpose is to give the Line Manager an opportunity to have a private word with the employee, for example to correct a problem or deliver an informal reprimand. Often an informal warning will be sufficient to resolve a problem. Since this is an informal discussion there is no right for the employee to be accompanied at a meeting, provided it is clear that it will not lead to any formal action. However, there may be circumstances where it might be appropriate for a work colleague/union representative to accompany an employee to an informal warning meeting, The School encourages its Line Managers to use these informal meetings with staff to offer support, guidance and advice as to the steps that are necessary to change or improve, rather than only viewing such meetings as opportunities to issue 2 warnings. The Line Manager will keep a record of the discussion and the employee given a copy of it. Formal Warnings A formal warning may be appropriate where the employee has not responded to earlier informal warnings and the misconduct/shortfall in question is continuing or has been repeated. Alternatively, a formal warning may be appropriate if a first instance of misconduct is too serious to be dealt with through an informal warning process. Final Warning A final written warning is issued where further misconduct occurs through either further breaches of discipline or through failure to meet the requirements of the previous written warning or the misconduct is just short of gross misconduct where a written warning would not be appropriate enough. Dismissal Where it has been established (after a disciplinary hearing) that there has been an act of gross misconduct (summary dismissal without notice) or where further misconduct occurs (dismissal with notice). Procedure The Acas Code of Practice (Disciplinary and Grievance Procedures) sets out a five stage procedure which applies to both disciplinary cases (the giving of warnings) and dismissal decisions. The employer is expected to carry out an investigation notify the employee in writing of the complaint/allegations, with copies of any documents attached convene a meeting and advise of the right of representation after the meeting decide on appropriate action to be taken and notify the employee in writing and finally provide an opportunity to appeal. Prior to taking formal disciplinary action the Line Manager will carry out an investigation of a potential disciplinary matter to establish the facts of the case. In some cases this will require the holding of an investigatory meeting with the employee before proceeding to any disciplinary hearing. Where the case is of potential misconduct, different individuals should carry out the investigation and disciplinary hearing. Whilst there is no statutory right, the employee may be accompanied at a formal investigatory meeting. If it is decided that there is a disciplinary case to answer the Line Manager (Chief Operating Officer and Secretary to Council or Dean in the case of dismissal - see chart below for guidance) will notify the employee in writing of the alleged misconduct or poor performance and its 3 possible consequences. The employee may then prepare an answer to the case for consideration at the disciplinary meeting. The employee may submit copies of written evidence such as witness statements. The notification will give details of the time and venue for the disciplinary meeting and will advise the employee of the right to be accompanied at the meeting by a fellow work colleague or union representative of his or her choice. The employee will receive adequate notice of the meeting, normally five working days or longer if the employee needs time to prepare the case. The meeting will take place before any action is taken, although the employee may be suspended by the School on full pay pending the meeting. The employee will take all reasonable steps to attend the meeting. At the meeting the Line Manager will explain the complaint against the employee and go through the evidence that has been gathered. The employee will be able to explain their case and answer any allegations that have been made. The employee will be given a reasonable opportunity to ask questions, present evidence and if applicable call witnesses prior to any decision being taken. After the meeting a decision will be taken and communicated in writing to the employee normally within five working days. The Line Manager will also notify the employee of the right to appeal against the decision at that time. Where the employee exercises their right of appeal they will need to inform the Line Manager within ten working days in writing of their wish to appeal, outlining the grounds of their appeal. Arrangements will be made by the HR Office for the appeal to be heard. In the case of an appeal against a formal written or final warning the appeal will be heard by the Line Manager’s line manager. In the case of an appeal against dismissal or gross misconduct the appeal hearing will be arranged by the Chief Operating Officer and Secretary to Council or nominee. The appeal will be heard by at least two external members of Council and their decision will be communicated to Council. The Council’s decision is final and there is no further right of referral. The employee will take reasonable steps to attend the appeal meeting. The employee will have the right to be accompanied at the appeal meeting by a fellow work colleague or trade union representative of his or her choice. After the appeal meeting, the Manager/Committee hearing the appeal will inform the employee of the decision in writing normally within five working days. 4 Manager responsible Type of warning Informal warning Formal warning Manager responsible Line Manager Line Manager Appeal to Not applicable Line Manager Appeal heard by Not applicable Line Manager’s Manager Final warning Line Manager Line Manager Dismissal Chief Operating Officer and Secretary to Council or Dean Chief Operating Officer and Secretary to Council or Dean Gross Misconduct Chief Operating Officer and Secretary to Council or Dean Head of Department/Chief Operating Officer and Secretary to Council or Dean As above Line Manager’s Manager Committee comprising of at least two external members of Council As above Not applicable Not applicable Suspension (with pay) An additional senior staff member with particular expertise may be nominated by the School at any stage of the disciplinary process to assist with the hearing depending on the circumstances of the case. In circumstances where disciplinary action is applicable to the Dean or Chief Operating Officer and Secretary to Council, the Chairman of the Council will be the School’s nominated person in the first instance. Right to be Accompanied An employee has a right to be accompanied at a disciplinary meeting by a companion (i.e. a fellow work colleague or trade union representative). This right applies to formal disciplinary hearings that might give rise to the imposition of a formal disciplinary sanction. The right does not apply to an informal meeting, provided the meeting does not develop into a disciplinary hearing. If the employee’s chosen companion is unavailable to attend the scheduled meeting, the employee can propose an alternative time for the meeting, provided the alternative time is reasonable and within five working days of the time suggested. Acts which would constitute Misconduct/Gross Misconduct The acts below are considered by the School to amount to a disciplinary offence. Some of these will be considered to constitute misconduct whilst others, depending 5 on the gravity of the case will constitute gross misconduct. Gross misconduct is a single act of misconduct which is of such a fundamentally serious nature that it justifies dismissal, without notice. Examples include: failure to observe the School’s procedures and regulations theft, fraud or falsification of documents or records deliberate and serious damage to property serious negligence leading to loss, damage or injury bringing the School’s name into disrepute breach of the School’s Health and Safety rules physical violence or bullying malicious allegations discrimination or harassment on grounds of sex, sexual orientation, race, disability, age, religion or belief serious breach of confidence resulting from internal beach of the School’s policy or regulations or improper conduct in relation to job responsibilities insubordination and refusal to follow a superior’s reasonable instructions unprofessional conduct with students misconduct in research plagiarism poor attendance or persistent bad timekeeping unauthorised absence misuse of telephone, computer facilities, email, Internet access, and research facilities deliberately accessing internet sites containing pornographic, offensive or obscene material disclosure without authority of confidential or personal information serious incapacity at work through being under the influence of alcohol or illegal drugs criminal conduct that might cause damage to the School’s reputation serious unprofessional misconduct with students This list is not all-inclusive and other offences of similar gravity may be considered to be misconduct or gross misconduct, depending on the circumstances. Suspension from Work There may be instances where suspension with pay is necessary while investigations are carried out. For example where relationships have broken down, in gross misconduct cases or where there are risks to an employee’s or the School’s property or responsibilities to other parties. Exceptionally the School may wish to consider suspension with pay where the School has reasonable grounds for concern that evidence has been tampered with, destroyed or witnesses pressured before the meeting. 6 Suspension with pay will only be imposed after careful consideration by the Head of Department/Chief Operating Officer and Secretary to Council/Dean and will be reviewed to ensure it is not unnecessarily protracted. Suspension is not an assumption of guilt and is not considered a disciplinary sanction. Statement of Reason for Any Decision An employee will be provided with a written explanation and reasons for any imposed disciplinary outcome. Where the outcome is dismissal, the employee will have a right to request a written statement of the reasons. Whilst this right will be dependent on the employee having gained a minimum of one year’s continuous employment with the School, this will be extended to all employees with less than one year’s service, provided they have satisfactorily completed their probationary period. The Time Span of a Warning Warnings will have a limited time span. However, the length will depend on the seriousness of the breach of rules. In general: a written warning will be retained on an employee’s personal file normally for six months and disregarded thereafter, subject to the employee achieving and maintaining satisfactory conduct. a final written warning will be kept on the employee personal file normally for twelve months and disregarded thereafter, subject to the employee achieving and maintaining satisfactory conduct. Where a serious offence has occurred a final warning may remain active for up to three years or indefinitely. Dismissal with Notice If, after an appropriate number of formal warnings, the decision is that the employee’s conduct/performance has failed to improve to the required standard or misconduct is repeated, the final stage in the disciplinary process will be dismissal with notice. The notice due to the employee will be in accordance with the employee’s Contract of Employment. Dismissal, as the ultimate disciplinary sanction, will only normally be imposed as a last resort where no other course of action is appropriate or reasonable. Summary Dismissal A summary dismissal will result in the termination of an employee’s employment without notice or pay in lieu of notice on the grounds of the employee’s gross misconduct. This will occur where the actions of the employee fundamentally undermined the duty of trust and confidence between the employee and the School to the extent that the School is no longer required to retain the employee in 7 employment or be bound by any of the terms of the contract (including the requirement to give notice). The normal disciplinary procedure will still apply before the School takes the decision to dismiss and it will investigate the circumstances and give the employee an opportunity to explain his or her conduct at a disciplinary hearing, before concluding that summary dismissal is the appropriate sanction. Updated March 2010 Addendum Following the TUPE transfer of the School of Pharmacy to UCL on 1st January 2012, the following roles in this policy should read as follows: Pre transfer Chief Operating Officer Dean Human Resources Office Post transfer Divisional Manager Director Staffing & HR Office This is to reflect changes in the operating environment. 8