If you would like this document in large print, audio, Braille, alternative format or in a different language please contact Glenis Wright on tel 01603 403621 or fax 01603 223651. NORFOLK JOINT MUSEUMS COMMITTEE 17th January 2003 Item No. LIFELONG LEARNING IN THE NMAS Report by the Head of Museums & Archaeology This report provides an update on the educational services provided by the NMAS. 1. INTRODUCTION/BACKGROUND "The Norfolk Museums and Archaeology Service education department, a significant player in lifelong learning, has developed its outreach work in areas of significant deprivation…… Education programmes encompass the needs of all ages from pre-school programmes held at the Castle Museum or in early years settings for under-fives, where they can explore museum objects, to programmes for older people involving reminiscence work and hands-on craft activities…… The work of the department is very highly rated by users." Office of her Majesty's Chief Inspector of Schools, in conjunction with the Audit Commission. Report September 2002. 2. AIMS AND OBJECTIVES The aim of the NMAS education department is to develop the educational potential of Norfolk Museums and their collections for lifelong learners. It works to achieve this through: making the museums, their collections and documentation accessible to as wide an audience as possible providing a range of formal and informal learning programmes for people of all ages and at all stages of their lives supporting the use of museums and collections by formal education groups such as schools, colleges, and adult education groups through provision of resource materials, in-service training, object handling 3. sessions and other activities providing outreach programmes for people who may find physical (including geographical), cultural and/or intellectual access to museums difficult encouraging greater ownership of museums through providing opportunities for people to participate in museum developments evaluating the impact of museum provision on learning providing learning opportunities in partnership with other learning providers, recognising that partnerships can outperform individual service provision by providing a wider range of skills, experiences and other resources providing learning experiences that adhere to and enhance the Norfolk County Council, LEA, DCMS, and DfES policies and plans and provide Best Value HOW THE EDUCATION DEPARTMENT IS ORGANISED There are six education staff: the head of the department and two others based in Norwich; one at King's Lynn; one at Great Yarmouth and one at the Norfolk Rural Life Museum. As well as working in the museums in which they are based and in those museums without designated education staff, they work together on many education programmes. In this way they are able to share ideas, knowledge, skills and experience. The museum education department receives £160,000 core funding from Norfolk County Council, through the museums budget. In order to achieve its objectives the department seeks additional funding for project work. Through successful procurement of extra funding we have been able to provide significant added value for our users. For example: in 2001 the department was successful in obtaining a Museums and Galleries Access grant of £84,000 through the Heritage Lottery Fund to finance an outreach post in Thetford to work with museums collections and under 8s (0.8 FTE). The project was so successful that it was highlighted as an exemplar by the HLF in their annual review. The project ended on 14/01/03. additional funding through SRB was secured for the Great Yarmouth Museums Outreach project. The aim of the project was to encourage informal learning and to develop new learning opportunities for people who find access to museums difficult. This project concluded on 31/12/02. the Clore Foundation gave us a grant of £3,500 at Gressenhall to equip the under fives room in 2002 we raised £5,000 from East England Arts for a photography project related to last summer's Norwich City Football Club centenary exhibition at the Castle. This enabled us to work with three youth groups in the City we have received a grant of £50,000 to develop some Basic Skills programmes across the county (in Norwich, Thetford, King's Lynn and Great Yarmouth) in 2003. It will be working in partnership with YMCA Training to deliver this object-based programme of work the department has also received £9,000 from MuSE to develop a series of art packs in conjunction with schools and the library service 4. funding has been received from East Anglia Art Foundation to run a masterclass once a term for 6th formers, studying art and design. This is designed to create opportunities for schools that are rurally isolated or in areas of social exclusion. EVALUATION Ours is a small department and our users are diverse. None the less we feel it is essential to initiate and develop a system of evaluating provision that takes account of the context and needs of individual learners. Staff are involved in continuing evaluation of education programmes, exhibitions and visitor services through questionnaires, focus group work and in-depth interviews. Our active evaluation policy for formal education groups facilitates responses from learners and group leaders. Examples of our evaluation forms are available. 5. WORK WITH EXHIBITIONS AND DISPLAYS Museum education staff can only work directly with a relatively small proportion of museum visitors, so it is essential for the education department to take a holistic approach to the work of NMAS. This is well illustrated by the role of museum educators on exhibition and display teams. Education staff act as visitor advocates, concerned with issues such as access for wheelchair users as well as the more obvious 'learning' issues like reading levels and provision for different learning styles through visual, auditory and tactile stimulation. On occasions education staff project lead new exhibitions such as the 'Wreck and Rescue' and 'Seaside Holidays' displays planned for the Tower Curing Works in Great Yarmouth. All the current exhibition and display developments across the service involve the education department and prioritising time allocation between museum development and programme provision is a key issue. Learning from museum exhibitions and displays has been greatly enhanced by the appointment of museum interpreters. Members of the education team have an important role in providing the training programme for these key front of house staff. This training programme includes the development of knowledge and skills related to learning from objects and pictures, storytelling, presentation, guiding and disability awareness as well as customer care. Through guidance and in-house assessment the department is also supporting the achievement of heritage NVQs by FoH staff. The museum education officer at Gressenhall is recruiting new members to the team of volunteer interpreters (mardlers) this spring and will deliver a full training programme. 6. EDUCATION PROGRAMMES These are available at all of the service's museums and provision is made for both formal education groups and people learning in an informal manner, for example as part of a family visit. Wherever possible programmes involve 'active' learning so participants are encouraged to interact with museum collections and develop understanding through 'doing'. 6.1 Early Years programmes Monthly sessions are held at Norwich Castle for under-5s and their carers, where children have the opportunity to explore museum objects and participate in related art and craft activities. Similar sessions are organised for playgroups and nursery classes in Norwich, King's Lynn and Great Yarmouth museums. Education staff are working closely with Keystone Community Partnership to explore the provision of a children's museum in Thetford. Norfolk Rural Life Museum has a new fully equipped room for under-5s. The museum, especially the farm, is a popular and attractive venue for this audience and the Early Years Centre has provided a much-needed base and focus for preschool groups. Storysacks and loan boxes are being developed for young children by museum education staff with local people in both West Norfolk and Great Yarmouth. 6.2 School Programmes Schools programmes are developed with teachers in response to curriculum needs. Support for history and art are the most requested and needs are met in a variety of ways: handling sessions; living history events; guided tours; worksheets; resource packs; workshops; discussion groups etc. Similar programmes have been developed in other curriculum areas, especially literacy, numeracy and science. In 2001/2002 over 21,000 schoolchildren took part in facilitated visits to NMAS sites. In-service training for teachers is an important part of the department's work. Where appropriate, teachers' courses are developed in partnership with other learning providers. For example, recent courses have involved Norwich Cathedral, Dragon Hall and the Norfolk Record Office. The Museum Service also works with the advisory service from the Professional Development Centre. A number of in-service courses have been planned for 2003. These include 12 courses for Early Years practitioners in museums countywide in 2003/4. Training for environmental education is being run at Norfolk Rural Life Museum 2003/4 in partnership with LEA advisory service. The museum education department is working in partnership with the Race Equality Officer of the Professional Development Centre, the library service, the Norfolk Record Office and selected Norfolk schools to develop some school resources that reflect cultural diversity within the National Curriculum. Involvement with study support is another important part of our work. Last summer for the first time the NMAS education department was closely involved with the LEA's provision of summer school challenges. These take place within the framework of the University of the First Age and are funded by the New Opportunities Fund. We helped to lead a challenge in Hunstanton, provided support in Great Yarmouth and led a challenge at Norwich Castle. Each challenge lasted a week during the summer holidays. We plan to be involved again in the summer of 2003 at NRLM, Norwich and King's Lynn. This term education staff are organising an after school art club at Aylsham High School for years 9 and 10 pupils. The museum education department was awarded a grant of £38,000 by the DfES to work with schools to produce resources for the redisplayed Norwich Castle. Schemes of work and support materials for 'medieval realms', 'crime and punishment', Design and Technology and GNVQ/AVCE/HND tourism and travel courses have been developed. 6.3 Basic Skills Learners The museum education department works in partnership with a wide range of organizations and agencies to develop and support Basic and Life Skills programmes. Working with historic objects - touching them and thinking about the people behind the objects - is especially powerful when working with adults who may be disaffected or who may lack confidence and whose earlier experiences of learning have not always been positive. These are some of the activities the department has been involved in during 2002: the museum education officer ran a hands-on workshop titled 'Innovation: the Work of the Norfolk Museums and Archaeology Service' at a recent sharing good practice training day. This gave participants a chance to find out what the NMAS had to offer and to explore what could be done through working with museum objects. museum education staff are running a series of object-based sessions at Wayland Prison. These sessions give prisoners a chance to take part in active, hands-on learning. To support this work, the prisoners have access to books and other library resources within the prison 'Eating and Drinking from Domesday to Delia' was an event run in partnership with several organizations (NMAS, Norfolk Learning Partnership, Libraries and Information Services and Information, Advice and Guidance). It gave learners a chance to develop their basic skills in a historic and creative setting. Focusing on food and drink through the ages, students were given a tour of Norwich Castle, followed by a chance to handle some food-related museum objects and finishing with an artist-led session in which they made their own gilded coaster. The day was re-run a few weeks later in order to cater for demand, and the government minister, Margaret Hodges, attended the department provided 'Grub and Grime' day for Learning Lift-Off, which works with a range of organizations to set up learning opportunities for its union (and other) employees and their families. Learners had the chance to develop some basic skills as well as explore Victorian cleaning objects and historic prison diets 6.4 'Words and Pictures' was a two-day event held at Norwich Castle. Working with disaffected 16-19 year olds, the event gave these young people the chance to look at the museum's portraits, then create their own portrait and, finally, use their writing skills to write about themselves, in verse and prose the museum education department worked with Learning Enhancement to offer the session 'Introduction to the Work of a Museum' which focused on interpretation though display and the identification of objects. Learning Enhancement is part of the Adult Education Service and provides learning opportunities for people with learning disabilities, mental health problems and physical disabilities Future Plans for NMAS and Basic and Life Skills Work The museum education department is committed to working with these hardto-reach audiences and has several plans for continuing work in this field. 6.5 the department has successfully bid for £50,000 (made available through the European Social Fund and administered by the Learning and Skills Council, Norfolk). This funding will enable the department to work with YMCA Training Services to plan and deliver a series of four, 10-week courses county-wide at King's Lynn Museum in January the education officer will be running a 30-hour course on the history of food for basic skills learners with Adult Education. This will include cooking historical recipes in the kitchen of the Town Hall as well as object handling, literacy and numeracy activities the department is collaborating with Learning Enhancement to put together a funding bid for a series of programmes that will aim to extend provision for this group of learners. we are working towards contributing to the new qualifications for trainee Basic Skills tutors. Museum education staff hope to offer sessions that look at ways in which tutors can use museums and their collections to provide more innovative and hands-on learning. Youth Work In January 2003 we are starting two new projects in partnership with the Youth and Community Service. Year 10 students participating in 'Set sail for Life' will make 7 visits to Norwich Castle to work with an artist, a member of the museum education team and their youth workers on a team project inspired by the collections. The second project is working with young people from Dralion and Dereham Sixth Form Centre with a grant from the Transforming Youth Work scheme. The young people will produce a photographic exhibition and documentary video about the impact of the river on Norwich commerce and culture, both in the past and today. 6.7 Adult programmes The museum education department has established a number of learning opportunities for adults in partnership with other adult learning providers. In the last year these have included: 6.8 integration of object handling sessions and museum worksheets into Basic Skills Bridging Courses run by the College of West Anglia for adults with moderate learning difficulties museum based activities for GNVQ/HND leisure and tourism students from FE colleges and 6th forms joint accredited courses with the Extra Mural Studies Centre for Continuing Education, University of East Anglia. 4 courses have been organised for 2003 art, craft and multi-media workshops for FE college and 6th form 'A' level/GNVQ art and design students courses for the University of the Third Age creative writing workshops with centres for people with mental illnesses in Great Yarmouth. Programmes for older people Successful reminiscence days for frail elderly residents in local care homes have been run at Norfolk Rural Life Museum in partnership with Adult Education and more are planned for 2003. In addition to these special events we are promoting reminiscence as a learning activity for groups of older visitors to the museum. Often reminiscence occurs naturally as part of handling sessions the department organises with groups such as Women's Institutes, luncheon clubs, New Leaf clubs (with the library service) or University of the Third Age courses. Museum education staff provide about 80 talks with objects to such groups each year. In King's Lynn joint events have been organised with the library service targeting frail older people. Adults, from residential homes and day centres, visit the museum for an afternoon of reminiscences, related readings and hands-on craft activities. We are planning a joint intergenerational project with a residential home in Thetford based around oral history and reminiscences. The Great Yarmouth outreach officer has worked in partnership with the library service providing reminiscence sessions in residential homes with readings and object handling 6.9 Other adult work The department organises a range of workshops, day schools, lectures and seminars for adults across the service. The creation of an archive of local people’s memories and photographs, 'Great Yarmouth Voices', as part of the museum education outreach project is continuing. The structure of this project relied upon recruiting and training volunteers in oral history skills to enable them to visit older people in the community and gather stories and images from Great Yarmouth’s history. Young people are also involved in recording their experiences for posterity. We also plan to use this project to record some of the 'hidden voices' of people living in the town. As a pilot for this use of the archive two artists were commissioned to visit refugees to record their journey here and their impressions of the area. It is hoped that this work will continue as a valuable way to positively encourage new members of the community to contribute to our heritage and help visitors to the archive to understand some of their stories. 6.10 Children and Family programmes The education department organises and supports other colleagues with the provision of events at weekends and during school holidays for visiting families to the museums. A museum club is organised for Norwich Museums that meets three times each term on Saturdays. The club intends to foster interest in museum collections through a varied programme that includes visits to other museums and sites in East Anglia. Art Club @ the Castle is a new club that meets once a month and is aimed at 8+ year olds. It gives children a chance to explore the museum's art collections and to develop their artistic skills and imagination. 7. OTHER ACTIVITIES 8. We are leading the piloting of the draft Inspiring Learning Framework for Resource in NMAS a member of the education team represents museums on the County Basic Skills and Life Skills operational group we have contributed to the County Council's lifelong learning plan, the Norfolk Basic Skills Strategy and the Education Development Plan and Cultural Strategy we represent NMAS on the Cultural Services Equal Opportunities Panel we are working with MuSE to offer a cultural diversity training and networking day in January 2003. RESOURCE IMPLICATIONS (a) Finance None (b) Property None (c) Staff None (d) IT None 9. CONCLUSION The education department of the NMAS provides a much valued service to a wide range of users. The service has received recognition from Ofsted for its excellent work and regularly attracts external funding in order to achieve its objectives. 10. RECOMMENDATION That members note this report. Originator: Katrina Siliprandi Head of Museum Education Department NMAS