GENDER INDICATORS AGAINST SOCIAL EXCLUSION FIELDWORK REPORT Roma, Dic 2004 INDEX 1. The Fieldwork………………………………………………………p.2 1.1 Context of the fieldwork……………………………………….p.2 Setting Recruitment 1.2 Methodology…………………………………………………...p.2 1.3 Description of the sample…………………………………..p.4 2. Considerations on every dimension………………………..….p.6 3. Taskforce Methodological proposals………………………….p.20 3.1 Reflections on the fieldwork………………………………….p.20 3.2 Form the individualisation of qualitative factors, to the construction of quantitative indicators……..………….p.22 ANNEX: The Tool ……………………………………………………….p.24 1.1 – CONTEXT OF THE FIELDWORK The experimentation was been carried out in Frosinone, with the co-operation of the CPI - Centro per l’Impiego (Employment Public Service) and of the Intercultural Centre of the Province of Frosinone. Fieldwork Report CRAS Dic’04 1 Setting Two different rooms were used for the experimentation, one in the intercultural centre and the other in the CPI. One woman only was interviewed at Cras. All women established a positive relationship with the tutor and were well disposed to co-operate. Recruitment The 9 women involved were selected from the lists of the CPI, of the Intercultural Centre and among those who have applied to the Servizio Sportello Donna1. One woman was selected among the network of personal relationships of Cras. The women were rung and received explanations about the project, the contents of the interviews and the approach. 1.2 - METHODOLOGY The methodology for collecting data was based on semi-structured interviews to people belonging to the project target group: female immigrants, women responsible for lone-parent families and young women with low qualification. The women selected had different education, professional experiences and age. The tool The qualitative tool used for collecting data was chosen as the best way to know deeply the areas of investigation and to compensate the lack of available secondary data. In fact, the semi-structured interview is based on an attentive and involving confrontation between the interviewer and the interviewed during which it is possible to examine closely a wide and fundamental area concerning the interviewed. Indeed, each interview is the representation of a lively world, of a cluster of meanings enclosing the whole society the interviewer and the interviewed belong to. In the case of female immigrants, the interviews focused both on migration itself - the reasons for leaving their countries, social and professional competences acquired in the past, characteristics of the original families and surroundings, symbolic contexts of reference – and on the possibilities offered by the host country, especially concerning the labour market – positions, ways of insertion in the labour market, expectations. The scheme followed in the interviews was made of questions and free talk allowing the interviewed to tell their experiences of life. If necessary, the interviewer could pose questions both to help the interviewed, to have explanations on her thought, to stimulate her to go on. 1 A service dealing with gender mainstreaming in the labour market. Fieldwork Report CRAS Dic’04 2 The macro-areas of investigation have been transversally organised so that it is possible to grant continuity to the narration. The partners participating in the Barcelona seminar of February 2004 chose to include the following areas of investigation in the semi-structured interview: Economic dimension // Incomes Labour dimension // Labour market Family Housing Education and training Health Social networks and social participation Political dimension The interviews were carried out by Dr.Maria Andò, Dr. Cinzia Angelini and Dr. Lucia Tardani. 8 interviews out of 9 were recorded on tapes and then transcribed and analysed. Since the qualitative approach was chosen, while examining the data, opinions, phenomena or attitudes are never considered for the frequency of occurrence, but as “clusters” of indications given by the interviewed confirming the relevance of a subject with respect to the others. This report focuses on the macro-areas investigated in the interviews (social exclusion factors); the theoretical interpretation also contains passages of the narration helping understand both the concept suggesting the interpretation given, the context and the way in which opinions and facts where expressed. 1.3 - DESCRIPTION OF THE SAMPLE 1: 19-year-old Italian girl. She has lived with her grand-mother since his father’s death. She gave up her studies because of her father’s disease and has always had a conflictual relationship with her mother by whom she has never felt accepted. A strong affection binds her to her sisters, she takes care of the Fieldwork Report CRAS Dic’04 3 youngest one. She has done many temporary jobs, at the moment she is unemployed. She would like to go on with her studies and get married. 2: 46 years old, she is from Romania, she worked in Bucarest as a microbiologist. She got married with an Italian man one year ago and has no children. She left Romania two years ago for him. She has tried many jobs, but at the moment she is unemployed and deeply depressed. She relies on Frosinone Intercultural Centre. 3: 26-year-old girl, she was born and brought up on the Polish border on Slovakia. She has graduated from high school. Since her childhood, she has travelled across Europe. She moved to Rome four years ago to find a well-paid job and reach her mother and other relatives. Three years ago she married a young Polish man she met in Italy. She lives in the suburbs of Rome and works as a housekeeper but “in the black”. 4: 24-year-old young Nigerian girl, she came to Italy 3 years ago because of the economic conditions of her family. In Nigeria, she attended the first year of secondary school, then she went to work at the local market with her mother. Some elements suggest that when she came to Italy, she was a prostitute for some years. She married a 53-year–old man that she would like to leave because he keeps her as a prisoner. She would like to study medicine, but she is not planning her future at the moment. She does not work because her father does not want her to. 5: the second woman was interviewed at Frosinone Employment Public Service. She is 35-year-old widow who has two girls. She was 16 when she left school and her family because of an undesired pregnancy. She lived with her husband in her mother-in-law’s house for one year, then they went in their own house. Her husband died 4 years later and she never got married again. She has done different jobs to maintain her daughters. At the moment, she has a six-month job in a hospital. 6: the third woman was interviewed at Frosinone Employment Public Service. She is around 18 and has left school because of the family’s economic conditions. She lives with her mother who suffers from heart disease, while her father abandoned them 18 years ago. They live on a public subsidy of 600,00 € per month that they share with her sister who went to live with her boyfriend. At the moment, she is looking for a job. 7: 38 years old, she was born in Campobasso, but she moved to Aprilia when she was 19, immediately after getting married. She had two children with her first husband, from whom she divorced, and two with her second partner (one of them died after one week). She attended the teacher’s college, but she did not go to the last exam, so she never got the degree. Once she had a videotape shop, but at the moment she is unemployed. She is still in good terms with her previous husband who maintains all the children, included the little girl who was born from the second relationship. Fieldwork Report CRAS Dic’04 4 8: 21 years old, she was born and brought up in Frosinone where she lives with her mother, who is a school-caretaker, and with one brother who occasionally works as a bricklayer. She has another brother who migrated to Germany. Her father died when she was 12. she has had a few professional experiences: barwoman, waitress, one day with a cleaning contractor. At the moment she is unemployed and maintained by her mother. Her brother contributes to the expenses only when he can. 9: she was born in Germany 36 years ago and came back to Italy when she was 5. she lives in Ferentino, in the province of Frosinone. She has six children; three with her first husband who live with their father, and three with her second partner who live with her. She only attended compulsory school. She worked as a skilled worker, mechanic, waitress, but always without a contract. At the moment, she is unemployed. 2 - CONSIDERATIONS ON EVERY DIMENSION 1. ECONOMIC DIMENSION / INCOME Fieldwork Report CRAS Dic’04 5 “it is my husband who manages the money, he gives me the money for the shopping. He controls what is missing and I buy it” “I tell her what I think, but it is my mother who manages everything, and I must understand that I can’t afford to have everything, you manage the expenses and you know that everything can happen tomorrow, I’ve always told her, but it’s irksome when your mother reproaches you and spends, while you always feel sick” (1) “it’s not easy to manage money, our jobs don’t censure a regular income” (2) “we manage the money together, we calculate and see what can be done, some months it’s really hard” (2) “I’ve also had a 4.000,00€ income only from a pension. I’ve nothing to live on but my pension and what I can earn. This year, I had the books paid back because of my low income” “thanks to this job, I can afford the expenses, it’s something more than 1000€, if it was always like that, it would be ok, I would be rich. Now I have a good standard of living” “my son goes to university, my daughter to school (she has a bent on drawing), their father pays for the school, clothes, mobile phones, I contribute as I can working by the hour” (7) 1.1 Economic dependence on the family; 1.2 Low income: two women with a difficult family situation live on social subsidies and on what they can earn. Fieldwork Report CRAS Dic’04 6 2. LABOUR DIMENSION / LABOUR MARKET “When I look for a job, I can ask the woman responsible for the mediation centre” (4) “I feel like working, it’s a personal satisfaction, it’s a need I have when I get up in the morning” (1) “I’ve always got along doing the cleaning, and I’ve spent years, I’ve never had contracts, I’ve always been an easy-going person and I’ve never told anyone face to face when the salary was too low or when they were take advantage on me” (1) “for me the important is to stay with people, to have a job where I can have contacts, all the jobs I’ve done where with people” (1) “I need to do something, I’ve never thought of the job I could do, everything is good for me! (1) “I worked in a microbiology institute in Bucarest, but before reaching this level, I’ve done many jobs. At times, I’ve made little steps forward, as everybody” (2) “nobody can change my mind, there are places where they make the difference between people, perhaps not discriminations, but sometimes I’ve heard that people thought things about me and this changed their attitude towards me. They exploit you because they know that you are willing and need a job” (2) “I’ve almost always worked without a contract. Sometimes I haven’t been paid”(6) “to reconcile work and the family I’m always in a hurry, sometimes I work on shifts, I make dinner and lunch altogether, I’m happy that my daughters have grown”(5) “I worked as a shopkeeper for 21 days, then I was dismissed because she got angry with a colleague and she reacted and the following day she told me that I had to go too, she told me bad things and I reacted. She behaved badly with the money as well” (6) “for a woman, specially with no degree, it’s easy to be undervalued. You are judged for what you wear” (8) “I liked that job and my employers, I left it unexpectedly because I was sick and I’ve never had the courage to go there and ask for the job again” (8) “When I look for a job, I open the yellow pages, find the numebrs and call” (9) Fieldwork Report CRAS Dic’04 7 “When I say that I’m divorced, they all change their attitude” (9) 2.1 work without a contract: most women have had working experiences without a contract 2.2 conciliation work/family: those women who live in bad family conditions have difficulties in reconciling work and the family 2.3 lack of guidance: these women hardly have proper strategies to enter the labour market 2.4 lack of professional degree: it’s difficult to find a job with a low school degree 2.5 lack of responsibility for the job: many leave their job for silly reasons 2.6 scarce knowledge of the means to find a job: many of them don’t even know about newspapers or other sources to find work ads and wait for help 2.7 gender mainstreaming: many of them say for a woman it’s more difficult to find a job 2.8 discriminations as for the civil status: women who are divorced are illtreated, as though they were less serious both in their private life and on the job In time, these factors become a sort of occupational segregation making it difficult to imagine the possibility of having personal autonomy, a house, family reunions and inclusion in the authocthonal community. A temporary job risks to become the only contact with the new society, while the total absorption of time and physical and psychological energies hinders any kind of change. In the case of female immigrants, the irregular permanence in the host country influence their capacity to react to difficult and unsatisfactory jobs. Impotence, together with the fear to be discovered and sent away before fulfilling their goals, make them accept without reply, a difficult moment maybe, but a necessary condition to move, get informed and know the best way to improvement. Therefore, irregularity in life and work causes a complete lack of protection and safety; women are condemned to a precarious existence where any objective appears as unreachable and it is necessary to adapt to different situations and to continuously redefine oneself. Fieldwork Report CRAS Dic’04 8 Whatever the reason for migrating, whatever the level of schooling or professional experiences, female immigrants are likely to find a position only as housemaids or assistant to the elderly. Therefore, work is a primary and fundamental element in the lives of women for several reasons: - if it is regular, it allows them to obtain the stay permit or, at least, to survive, even if “hidden” - having a salary allows them to live day by day and to sustain their families in the country of origin - it allows tem to contribute to family life and the support of children, a participation linked to the social and cultural changes of the role of the woman within the family - it makes them autonomous and emancipated with respect to the role once imposed by society - it helps be included in the new reality and learn new styles of life - it is an element of personal fulfilment Apart from personal desires, what all these women share is the possibility to choose a job and not to be chosen. 3. FAMILY “the problem with my family was that there was no money to make me study, so I left school when I was 15 and in the first year of scuola media, then I went to work with my mother in the market” (4) “when my father died, everything changed: my mother went crazy and changed all her life, my family split, my sisters gave up their studies, I felt alone, I stopped and I didn’t know what I had to do” (1) “both my parents are simple persons, they are not learned, they don’t know things, but they wanted me to study” (2) “my mother has never been my friend, we understand each other, but we aren’t close, we get along well only now that we leave far away from each other, perhaps because now she is old” (2) “I’ve done many choices by myself, sometimes I asked for an advice, but I think it’s right that when you are an adult, you make your own decisions by yourself, but in my country I’m not always allowed to say what I want” (2) “we have no children because when we got married, we were adult, and now there are difficult moments as in all families. When there are problems concerning work, when you are not satisfied with your professional life, there Fieldwork Report CRAS Dic’04 9 are discussions on me, because he is Italian and for him it is not as difficult to find a job” (2) “I came to Italy to help my family, I spent some time in Rome and slept at the train station” (4) “I’ve always made my decisions by myself” (4) “my marriage is not going well and I often cry, then I call my mother and father and they comfort me” (4) “he must treat me as a wife or as a daughter, it’s like that in my country, if you marry a girl much younger than you, then you have to treat her as a daughter; on the contrary, he treats me as another thing and I don’t like that” (4) “there was a social worker at school who made me know a psychologist and when my sister was ill I thought that even if she didn’t want to talk to me, she could talk of her trauma with him, but she doesn’t listen to my advice and I’m sorry for that because we are alone, although we live together” (1) “I’ve made my decisions by myself, if my family had influenced me, maybe now I would be better off” (5) “they were stricter with my two sisters, I probably was more spoilt” (5) “the only difficult is economic, I was unemployed for three years, now I have a job for six months, but I’m always afraid they won’t call me again. I never stop, I do any kind of job, I feed my children, but I have no certainties” (5) “My first pregnancy hadn’t been planned and it completely changed my life. Probably, I didn’t realise what was happening, I found myself in my mother-inlaw’s house, I didn’t know what to do with my little daughter” (5) “I give advice to my family. My mother is hypertensive and I don’t want her to worry. I never tell her I need money, I prefer to tell my mother-in-law” (5) “My family is upset, my mother divorced 18 years ago, when I was born, my father went to live with another woman, they had three children, then he married another woman. I live with my mother, I have an older sister who went to live with her boyfriend. If I wanted to meet my father, I had to go to him, he cares for his son only. He has always neglected me. We don’t get on well, he attacks me and I attack him” (6) “in my family, there have been states of tension, we all were looking for a job and couldn’t find it. We quarrelled for no reason at all. There have never been difficulties in our relationship” (6) “I feel responsible for my mother, she can’t work because of heart disease. My sister went away, she thinks of her own life and she’s right because she is 20. up to now she has maintained me and I do that for my mother” (6) Fieldwork Report CRAS Dic’04 10 “now that we have a social subsidy, we feel better. We have 350 € per month and they are enough because there are only two of us, we live in a council house and the heating always costs the same, so it’s only the shopping. She gives me 100 € out of 350. she uses the rest for the bills, heating and rent, we do the shopping together, this money is hardly enough. All expenses are planned. There is no money left for whims, but my mother has no whims” (6) “when my father was alive, everything was different. I had to act as a woman, wear female clothes, stay at home, cook. My parents got on very well. There were rules to respect, now there are no more, at least for my brothers” (8) “I was conditioned by my family: I wanted to study, but they sent me to work because there were too many children, 11. the same for my brothers. The younger ones were more spoilt, but they migrated to Germany anyway” (9) 3.1 Composition of the original family 3.1.1 The number of children often has repercussions on the possibility to complete the studies. One woman had to give up school because she had 8 brothers and the family could not afford the expenses. After giving up school, she migrated from Africa to Italy. 3.1.2 One woman admits her difficulties due to the fact that she is a widow: “once I went to the mayor to explain him my situation, a woman alone with two daughters, in order to find a job. His reply was that if I wanted to grant a meal to my daughters, I should have to get married again”. 3.1.3 Another woman lives with her mother who divorced 18 years ago and now is also ill; she declares that her choices are linked to the responsibility she has towards her mother. 3.2 Family’s level of education: the members of the families often have a low level of education. 3.3 Lack of moral support from the family: sometimes the divorcées are isolated from the families that do not share their choices; a foreign woman does not work at the moment because her husband does not want her too; therefore, her social network is limited too. 3.4 Desire to leave the original family: some women get married early to leave the original families because they don’t feel understood. 3.5 Generational gap: because of the different mentality between generations, many women don’t feel understood within the family and are confined into prescribed roles. 3.6 Need of points of reference: three women prematurely lost their fathers and admit they missed a “strong guide”. Fieldwork Report CRAS Dic’04 11 3.7 Disintegration of the family: migration causes the disintegration of large families. 4. HOUSING “I know all my neighbours, but we live separate lives” (4) “maybe, if I lived in the North of Italy, I would have a job, but no friends” (4) “I don’t like my neighbourhood, people are envious and given to gossip. I didn’t choose it, we were given the house there” (6) “I live in a council house, at first I was a squatter, then my position was settled. There are public services in the area. The school bus for my daughters is fundamental because often I cannot afford to drive them to school. I’d better move because I don’t like my neighbourhood. I wouldn’t move from Ferentino not to eradicate my daughters. If I was alone, I would” (9) “I chose the neighbourhood I live in because it’s close to my boyfriend’s” (8) “I have a formal relationship with my neighbours” (7) “I have no neighbours because I live in a single house on a restaurant. I wanted a single house because I needed to get rid of “false” friends. Sometimes I chat Fieldwork Report CRAS Dic’04 12 with those of the restaurant and of a grocery nearby, but I never ask for favours, unless it’s something like a clove of garlic” (7) “I had difficulties in finding a house: they asked me if I was divorced, if I had a pay-envelope. They refused to give me the house as I told them I was divorced” (9) 4.1 No relationships with the Neighbours: most of the women have no relationships with their neighbours (if they do, it’s only with the family) 4.2 Place of living: one woman thinks that if she lived in a bigger town, it would be easier for her to have a social life, another one says that in a bigger town it would not be so difficult to find a job. A young woman declares that it’s only a matter of will. 4.3 Dependence on institutions: some live or are waiting for council houses, others have found a house thanks to the “friend of the friend of the assessor”. 4.4 Discriminations on the civil status: for the divorcées, it is more difficult to find a house. 5 - EDUCATION AND TRAINING “I gave up my studies after finishing compulsory school and my parents didn’t incite me to go on, they never said “go on daughter, it’s for your future”; I will spur my children” (1) “any degree, any school is not recognised here. If I had a university degree.. I would have to pay taxes for all the years that have passed, almost 20.. what can I do? I think about it, but I find no solution” (2) “I would have liked to go on studying, I want to do it here, learning the language is not enough, I don’t know if I still have the strength to study, but I would like to study medicine” (4) “If I could turn back time, I would go on studying, I’m always asked for a degree” (6) Fieldwork Report CRAS Dic’04 13 “the school I attended didn’t change me; if I had go on, I would surely have changed” (5) “if I want to work and study, I have to find something for the morning only, but here the only school is the commercial one and it’s useless” (1) “my brother only finished elementary school, I’m the only one in the family who studied a little more” (5) “I would like to finish the high school, but since I work, I have no time to study. I started a school for social services, but I couldn’t study. I would like to do something to work in a hospital, not as a nurse, but something to stay with patients, such as assistance to the elderly” (5) “No, I have a certificate because I only followed a municipal course to work in nursery schools, but I’ve never used it. I liked the course, I’ve learnt many things, but I’ve never put them into practice. I’ve never had the necessary time to follow these courses” (5) “I participated in a competition to work as a telephone operator, but I don’t know how the lists were done. They chose girls who were born in the 80s, very very young, and now they have a job. They have no children, no points, this makes me angry. I always have to start again, adapt to new situations” (5) “I would like to attend a course on computers, but I can’t because my mother can’t work” (6) “I applied for a professional training course, but it was stopped. I wanted to follow a course on computers, but I didn’t pass the admission test when they asked me to do the “cut and paste”, so I was excluded. But the people who were admitted are not working now, this means that these courses are “all a lie”, unless you know somebody important” (7) “I attended the first two years of the school for “assistance to children”, then I gave up because I was disappointed. The girls who didn’t study passed, while I failed, probably for my behaviour. So I went to work. I had chosen that school by myself, I had heard it was easy. I would like to study foreign languages, but I can’t find a public school organising free night courses. I would also like to use the computer and work as a secretary. If I had a degree, I would be a lawyer” (8) “I followed a six-month course at the hotel school, then I got married and had a baby. I would like to attend vocational training courses, but not in the same sector because if I worked in a restaurant, what could I do with my daughters? I thought of asking CEPU2, but I should go to Rome and I always have the problems of my daughters. I wanted to be a teacher or a psychologist” (9) 5.1 Incomplete school career: most women gave up their studies either for the family’s economic situation or for other problems (e. g. pregnancy). Having a 2 Italian private courses helping people to study for university examinations. Fieldwork Report CRAS Dic’04 14 low level of education negatively influences the possibility to find a job. All of them would have liked to go on studying. 5.2 Knowledge of the language: a foreign woman who does not speak Italian, is attending a language course because as long as I don’t know Italia, I won’t have any job but as a housemaid. Two foreign women have learnt Italian by themselves and they are very proud of it. Speaking the language is necessary to be included. 5.3 Lack of continuous training: these women never receive training on the job. 5.4 Incapacity to value one’s own possibilities: one woman doesn’t go to the last year exam because she feels ashamed, although she has attended and easily passed the previous five years; another one chooses a school because it is easy and gives up after failing. 5.5 Incapacity to have access to information: some of them do not know how to look for training courses. 5.6 No recognition of education and professional skills 5.7 Gender mainstreaming Immigrants living in Italy often have a higher level of education and professional skills than the Italian workers doing the same job. Many reasons make it difficult to recognise the immigrants’ resources. First of all, the formal recognition of the degree is hardly obtained, so that they often have to repeat some years of the school they attended in their countries; other problems concern the use of the skills acquired. In fact, skills are generally linked to a specific context and can be transferred only if the immigrant involved perfectly knows written and spoken Italian. 6. HEALTH “I suffer from varicose veins, I go to the angiologist, and from chronic rhinitis, I take cortisone. These diseases cause trouble in my social and working life, varicose veins make my legs heavy, I’m always tired, breathing is difficult because of the rhinitis, I suffer from headache. I’ve already been operated on twice, I’m waiting for the third operation”.(5) “I feel sick, very sick, but I’ve put on weight and now I weigh 45 kilos, while I weighed 39. but this is not enough, I’ve lost my smile, look at the picture…” (2) Fieldwork Report CRAS Dic’04 15 “I’m fine, but if I need, let’s say, a gynaecologist, I go to the public service where there is a good doctor. My boyfriend always comes with me” (1) “I’ve never had any disease up to now, only the dentist. But he is really too expensive. If I need any test, I have to pay for it” (3) “I have a doctor that I trust, a woman who is a friend of mine. We never meet outside her studio because she is always busy, but I often call her and go to the studio if I need help. I’m satisfied with her, but not with the public service. I was disappointed when I took my daughter to the hospital for a cystitis and they didn’t solve the problem. I know a paediatrician, but I try not to take advantage of him” (7) 7.SOCIAL NETWORK /SOCIAL PARTICIPATION “my friends have never turned their back on me, they are all simple people, not important, we go to the bar together and if I need something, they help me, also when I moved. They always ask me if there is something I need” (1) “in another town, it would be easier for me to meet friends, but here everybody considers me as a prostitute, I don’t like that. In Rome it would be different, there are many foreigners, here it’s a small town. I don’t know if it would be easier for the job as well, here I can work as a housemaid. I don’t work because my husband doesn’t want me to, this is not jealousy, it’s wickedness, it’s not fair that I have to ask him for money if I have to buy the phonecard to call my family or the underwear. This will never change. He says that if I find a job, I have to leave his house” (4) “I don’t belong to any group but I go to the cultural mediation centre, I’ve been going there for three years” (4) “I have my life, I didn’t choose it, but I don’t care about what other people say, I don’t care about their lives” (1) “I would like to go out with my friends because I always stay at home with my husband and if you don’t go out, there are many things you don’t learn and we often quarrel on this” (4) “I have no Italian friends” (4) “if I have problems, I have nobody to ask for help, often I can’t call my family because I have no money. I solve my problems by myself. I suffer for my loneliness because I think that if a woman has problems, she has to go to her husband and vice versa, but for me it’s not like that” (4) Fieldwork Report CRAS Dic’04 16 “I don’t belong to any group, but I would like to, sometimes I go to the hospital to help feed the elderly, I stay there for the night, I like that” (5) “I have two close friends, then I have colleagues, we rarely meet, but often call each other” (5) “I consider as neighbours all the people living in my area, it’s a very small village, we all know each other, I don’t ask them for anything, they don’t ask me for anything”(5) “I don’t belong to any group, I have no time since I have to look for a job. It would be nonsense to go once out of ten times. If I could, I would assist the elderly or join a group to protect abandoned dogs”(6) “I have many friends, about 25 are close friends, I can trust them. My family is well known, my grand-father was a well known chapman and I’m well known too”(6) “I have many friends, all women, they often come to my house. One of them is closer than the others. She’s a psychologist, sometimes I ask her to control if my daughters are ok. Many friends, but a few that I can trust. With them I’m always joyful, I like organising. I’ve always got along well with my colleagues, but I prefer to have formal relationships to avoid competition. In case of necessity, I would count on myself only. I’m used to do everything by myself, I pull myself down and then I recover. When my daughters sleep, I find relief in writing and then I feel good” (9) “The only friends I have, are my boyfriend’s friends. Now I have no close friends, I’ve been disappointed and betrayed too many times, I’ve lost my heart. When I meet my boyfriend’s friends, I always adhere to their proposals, I feel ashamed if I have to take an initiative” (8) “I only have a few friends, because I don’t believe in friendship any longer. I only have a close friend and we meet every three or four days” (7) 7.1 Not to belong to any group or association: these women have limited social networks; consequently they get little information on vacancies. 7.2 Limited number of friends: adult women generally have a few friends; immigrants usually have foreign friends. 8. POLITICAL DIMENSION Fieldwork Report CRAS Dic’04 17 “I’ve had problems with the justice twice, the first time when I was in Rome with the lady, the police found me without documents, I called the lady, but she said she had no money to pay the lawyer, she said I had to call my family. They kept me there for 24 days. The second time in Frosinone, we were driving back from Rome where we had gone to the embassy to get some documents. The police stopped us and asked who I was, my husband said we were going to get married, they said I was a whore because I didn’t have documents. This time I didn’t go to prison because we had a lawyer” (4) “I never vote, I’m not interested in politics. I’ve never thought about it. Even in my country, I went to vote only once because I was obliged by my father” (4) “I’ve never been interested in politics. Once I stood as a candidate simply to fill in a list, but I’ve never spoken. I got 10 votes” (5) “I don’t understand why it is so difficult to have access to the labour market, there are things it is better not to ask” (5) “I’m not interested in politics, people and children are dying for political reasons. What is politics useful for?” (6) “If I think of the condition of my family, I pull myself down, I become lazy and don’t think of myself. Sometimes I think that people look at you in the face and don’t want to give you a job, but it is not like this” (6) “I vote for the one I’m told to vote, I don’t understand anything about politics. I would like politicians to help young people with money and training and protect them against drug addiction” (8) “I worked for the electoral campaign of a friend for two years and I really enjoyed it. The political ideas I had when I was young (equality for everybody) have been disappointed. I’ve never joined any trade union” (7) “I vote because it’s a duty, but I don’t believe in politics. I feel abandoned by institutions” (7) 8.1 Low level of socio-political interest: almost none of the women interviewed seems to be interested in politics, some of them do not vote, they say politics is too far from them. 8.2 Lack of one’s own political creed: some women need to know who they have to vote because they do not know anything about politics. This often happens because they have difficulties in understanding the meaning of political speeches. 8.3 Lack of trust in institutions: some women expect complete assistance: they would like to receive a house, subsidies, a job, sanitary help. They wait and never take any initiative. Fieldwork Report CRAS Dic’04 18 Although some of the main structural changes in society imply positive variations for most people, for particularly vulnerable groups they can represent new risks of poverty and social exclusion if proper political measures are not taken. This is particularly true for changes in the labour market that have followed the globalisation and the fast development of a society based on knowledge and information and communication technology, for the new demographic trend determined by longevity and the decrease of the birth rate, for the growing ethnic, cultural and religious diversity due to migration both in the world and within the EU, for the different composition of families caused by the rise of divorces and the diverse roles women and men now have in society. If the risk of social exclusion is caused by a variety of needs, public policies are generally fragmented because they are referred to a plurality of subjects and structured in separate fields (social, sanitary, education, labour, territorial, industrial); furthermore, such policies are often conditioned by emergency and so immediately assist those who need help without finding preventing and everlasting solutions to problems. Fieldwork Report CRAS Dic’04 19 1. ECONOMIC 2. LABOUR 3.FAMILY 4.HOUSING 5.EDUCATION/TRAINING 7.SOCIAL NETWORK 8.POLITICAL DIMENSION Fieldwork Report 1.1 Economic dependence on the family 1.2 Low income 1.3 Capacity to have essential properties at one’s own disposal 1.4 Long time dependence on insufficient income 2.1 Work not regulated by a contract 2.2 Conciliation work/family 2.3 Lack of professional guidance 2.4 Lack of professional degree 2.5 Lack of responsibility for the job 2.6 Scarce knowledge of the means to find a job 2.7 Discriminations as for the civil status 3.1 Composition of the original family 3.2. Family’s level of education 3.3 Lack of moral support from the family 3.4 Desire to leave the original family 3.5 Generational gap 3.6 Need of points of reference 3.7 Disintegration of the family 3.8 Growth in a socially vulnerable family 4.1. No relationships with the neighbours 4.2 Place of living 4.3 Dependence on institutions 4.4 Discriminations on the civil status 5.1 Incomplete school career 5.2 Knowledge of the language 5.3 Lack of continuous training 5.4 Incapacity to value one’s own possibilities 5.5 Incapacity to have access to information 5.6 No recognition of education and professional skills 5.7 Gender mainstreaming 7.1 Not to belong to any group or association 7.2 Limited number of friends 7.3 Social participation and individual and family social networks 8.1 Low level of socio-political interest 8.2 Lack of one’s own political creed 8.3 Lack of trust in institutions CRAS Dic’04 20 3. TASKFORCE METHODOLOGICAL PROPOSALS The focused the attention in particular on two plans: that relating to the analysis of the results of the fieldwork( the national Italian and of the other partner countries, in this in accordance with case across the documents of the transnational of Bruxelles-Leuven) and that relating to the individualisation of some first methodological guide lines for the conversion of the qualitative indicators into quantitative indicators. 3.1 Reflections on the fieldwork. The taskforce agreed in evaluating the fieldwork results as rich of indications. In the complex, the variegated sphere of the factors of social exclusion as been substantially individualised in its widening. Yet, from the different interventions the demand of a greater deepening of any themes, or of a further high lightening of other, emerged. In particular the following findings came out: a) It is important to agree, within this project, on the concept of risk of social exclusion and on the different meanings of meaning that this term assumes depending on the contexts. Starting from the distinction between the concept of risk of social exclusion and the risk of loss of the relative well-being. Under this outlines it is necessary to focalise, better and more in-depth, the subjective dimension and the female specificity of the risk of social exclusion that, to a first reading, they extend to characterize for its transversal aspects to the genders. More generally, We need to take into consideration that in the European area Countries and in particular in the partners countries of the project, the social exclusion characterizes always as a complex and multifactor phenomenon, in which the different factors, interacting among them, they produce a negative synergy ( v. the so called "cumulative exclusion"); b) We need to orient toward the definition of an exact set of indicators able to individualise in the more univocal possible way the type and the degree of risk of exclusion that the woman can race. That in order to allow the set up of the more suitable policies to avoid the exclusion in its self. Under the profile of the typology we should think about: - indicators of subsistence( indicators that notice the critical threshold of the income, the possession or less of a house, the attainment or less of a certain education level); Fieldwork Report CRAS Dic’04 21 - indicators of the level of integration of the socioeconomic context ( v. type and degree of coverage of the Welfare state: services, social relationships, and, above all, how the institutions of the Welfare do communicate among them and which effects of guidance/not-guidance they do produce, |etc); - indicators of the degree of integration of the subject (training, employment, etc) - indicators of freedom of choice( in the family, on the labour market, on the social, etc ) Under the profile of the degree of the risk is necessary to distinguish in each dimension: - the indicators that notice high critical states( related to the needs of subsistence of the person) at the same time they notice the objective as the subjective dimensions; - the indicators that notice the level of ability of Integration/ reception on behalf of the socio-economic context where the women at risk of social exclusion live in (opportunity, services, etc) - indicators that notice the discard among a sufficient level of material subsistence and a low level of subjective ability of integration of the women caused by phenomenon of inside uneasiness, by an insufficient level of empowerment or from the importance of the stereotypes ( a lot of women, for example, has difficulty to accept the definition of exclusion and to act consequently to contrast it ( the “decency" of the own condition). c) The subjective dimension to be learned and weighing with a certain degree of reliability has to be correlated to the space ( the contexts of reference: an area more or less rich, with a greater or smaller degree of coverage of the social standing, quality and width of the social networks) and to time (how long the sense of exclusion lasts). It might exist an inversely proportional proceeding between the perception of the exclusion and the affiliation to a determinate more or less solid area. That means: a woman positioned just over the critical threshold of the income in a rich zone, may feel in risk of exclusion more than, under the same conditions of income, in a poor zone. Fieldwork Report CRAS Dic’04 22 3.2 Form the individualisation of qualitative factors, to the construction of quantitative indicators 2.1. Under the methodological profile, it would be opportune to reflect on the distinction among qualitative indicators founded on objective dimension and measurable ( for the availability of data already elaborated or of available sources on which basing the elaboration of the data ) and qualitative indicators founded on subjective dimensions. In this second case, even to get data and information of quantitative type ( e.g., to weigh the incidence of a phenomenon or of an attitude ) is preferable to adopt qualitative methodology ( such as biographical approaches, histories of life, semi-structured interviews, etc.. ) rather than indicators of statistic type. Or, We might even think of statistical surveys ad hoc, organised every x years on determinate subjective factors. This investigations might be promoted, for example, from the national governments or from the European Union. -In this perspective, We might think to some organisational expedients, such as adding a certain number and a certain type of questions ( on subjective dimension or at micro level) to the grids of reception of the employment services. 2.2. When preparing the statistic indicators it will be opportune to carry on a careful recognition on indicators already existing, able to catch the factors and the dimensions emerged from the fieldworks ; and of that indicators missing that, however, might be built on available data not still elaborated doing changes to survey systems or to systems of existing survey. To this intention it is very important to agree on the approach that is chosen that won't have to be neither too theoretical, neither too rigid. The too theoretical indicators risk to be useless or non calculable because too expensive. More generally, the theoretical model must be chose with regard to the three target groups of the project. 2.3. Some indicators serve to more dimensions ( they results more incidental in a sector, less in an other. However they introduce transversal profiles). The complex and multifactor nature of social exclusion involves the necessity to aggregate the factors identified within the different dimensions in the implementation of the fieldwork. This aggregation may contribute to strengthen the qualitative dimension and to underline better even the forms of the female specificity of the phenomenon of the exclusion. With this purpose, the Italian taskforce elaborated the following proposal: Fieldwork Report CRAS Dic’04 23 DIMENSION: INCOME F1, F2,F3,F5 ECONOMIC AGGREGATED FACTORS (objective factors) F1: Living under the poverty threshold SOCIAL SERVICE / WELFARE F4,F7 F2: Time spent in poverty conditions (temporal category) F3+F5: Percentage of contribution to the family income by the women presents in the nucleo.(and authonomy of expense) F4: Access to the social services F7: Characteristics of the welfare structure CREDIT ( in wide sense, not only F8: Access to credit banking) F8,F9 F9:Tipology of debits SUBJECTIVE FACTORS F11:Sense of precariousness F12:Deprivation of the familiaries F13:Division of the responsabilities and of the access to the family income F14:Sense of dependence F15:Stigmatization (for using the welfare resources) DIMENSION: LABOUR AGGREGATED FACTORS ACCESS AT JOB, GUIDANCE F3: Lack of vocational guidance F3, F4,F9 F4: Facility and difficulty with the labour market F9: Access at work: unemployment, long time unemployment WORK CONDITIONS F1: Connection work-family life: family F1,F2,F5,F8,F12,F13 responsibility, choice of the part-time F2: Quality of the work, absence of contract, occasional job, relationships of work, conditions of work… F5: : Differences of payment F8: Paid/Unpaid work F12: Generational context of the occupation F13: Experiences of working discrimination CONTEXT/SITUATIONS F6: de-valorisation F10,F11,F6,F7 F7:employment ghettoes Fieldwork Report CRAS Dic’04 24 F10: Recognition of the qualifications F11: Discrepancy among work and expectations, desire, competences, possibility… DIMENSION: FAMILY AGGREGATED FACTORS COMPOSITION AND ROLES OF THE F4: Composition and roles in the family FAMILY F5: generational status (negative spiral) F4,F5,F6.F8 F6: gender stereotipes (gender roles, division of the responsabilities and tasks within the family…) F8: decisional power FUNCTION /SOCIALITY OF THE FAMILY F1: Phisical and mental space, F1,F2,F7,F3 internal/external at the family, for the self-development F2: Violence and its implications F7: Lack of the family as of a net of support F3: Overworked due to the disparity of the family responsibility DIMENSION: EDUCATION AND TRAINING Aggregation in accordance with a temporal scanning, following the training in its several moments AGGREGATED FACTORS BEFORE F5: Lack of supports social support F5 for the realisation of the family responsibility DURING F3: Formal conditions and possibility F3,F6,F7,F8,F10 of access to training and to guidance services F6+F7: The family conditioning in the educational choices (gender stereotype related to young people ) F8: Knowledge of the language F10: “Bullism” within the schools AFTER F1:Lack of recognintion of F1,F11,F9,F4 qualifications F11: Generational mobility related to school education Fieldwork Report CRAS Dic’04 25 F9: Access to the use of computers and e-learning F4: Course are not cut on the women needs (such as flexible timetables…) DIMENSION: SOCIAL NETWORK AGGREGATED LEVEL OF SOCIAL ITEGRATION/EXCLUSION F1,F2,F5,F6 SOCIAL RELATIONSHIPS NETWORKS F3,F4,F8,F9 Fieldwork Report CRAS Dic’04 FACTORS F1: Frequency, typology, characteristic ( age, ethnic group…) and places of social contact F2: Network of support: instrumental (problem solving) and functional ( create relationships) F5: Accessibility (helps in the children care, structure of the organization..) F6: Implications (costs/benefits) of the relationships F3: Free time activities F4: Partecipation at activities and associations, and level of participation F8: Accesso e pratica di attività di svago per giovani Access and practice of activity of relaxation for young people F9: Own network versus familiar network 26 ANNEX : THE TOOL 1) FAMILY - - - - - - Origin family: emancipation process, current relationships, family attitudes in front of personal decisions, role of the family as support network… Could you tell me about your family? (how many people you were, what kind of jobs your parents did, or your brothers etc) Do you think there have been changes between one generation and the following ? If you think so what do you think has changed? Is there anything better or anything worst? Are you still in touch with all members of your family? What kind of relationship do you have? Do you think your family has somehow influenced your decisions? Or those of other members of your family? If yes, could you explain how ? How did you use to take you decisions? Did you talk with you family about your personal decisions? Which was their reactions in these kind of situations? Do you think your family has been a support for you in your life? In which moments you feel it helped you the most? Could you please give me any examples? Composition of the present family unit, structure of the household (number of people living together, composition, relationships…) How is composed your present family? Could you tell me about your present family members? Which kind of relationship do you have? - Family problems and tensions How would you define the atmosphere within your present family? Have there been difficulties in the past or there are still some problems? Could you explain to which are the reasons or the origin of these problems? - Characteristics of the family members for whom she is responsible (number, age, labour situation…) Do you have any dependants? Number of dependants, age, work conditions…) - - Tasks and responsibilities regarding domestic work and care tasks Fieldwork Report CRAS Dic’04 27 - Which aspects of the children care are under your responsibility? Which are under your husband responsibility? What do you think of this role division? Maternity and family planning Did you decide to have children, or it happened casually? If it was your decision, which elements helped you in taking it? Which were an obstacle ? If it was casual, how did you organised your life? Was It easy, which problems did you meet? Which kind of troubles? - Decision making processes within the family sphere How do you take decision within your family? Who take the decision and in which way? - Distribution of the incomes and of the consumptions How are planned and controlled the expenses for the family and its individuals? Is everything related to the necessity of the moment? How are distributed the expenses in the different sectors of necessity? - 2) SOCIAL NETWORK AND SOCIAL PARTICIPATION - Participation in social groups, associative organisations, associations… Are you part of any group or association? If not, why? If not, would you like to take part of something? Which and why? If yes, at which group do you take part? - Friendships and other relationships (network, habits…) How many friends do you have? How often do you see them? Which kind of activity do you make together? What do you have in common? How many of them may be considered close friends? Which kind of relationship do you have with them? How often do you see each other? Do you usually have long term relationship or do you have different groups of friends that you see casually? Do you usually propose activities or do you adapt to the decisions of your friends? - Relationships with workmates, job employers… IF WORKING: have you got any colleagues? If yes, do you see them out of job? If yes, which kind of relationship do you have? What do you do together? Out of the job context, is you relationship the same of the one you have at job? - Relationships in the neighbourhood Who do you consider neighbours? Do you know them? Which kind of relationship do you have with them? Do you exchange favours to each other? If yes, which kind of favours? Fieldwork Report CRAS Dic’04 28 - Support network in case of difficult situations If you are in troubles, who is the first person you think in? Why? Who is the first person you call at? Why? Have you ever found yourself in such situation? If yes, did the person you called come to help you? If not, why? What did you think of it? - Belonging links to a community, cultural identity and attitudes in relation to this identification Are you bound to your city? Would you go living on an other place? If yes, in which conditions? If not, why? Do you agree and share the mentality, the life habits and the culture of the city you live in? Which and why? - 3) HEALTH - Access to health services (medical and psychological) Have you got a family doctor? Which kind of relationship do you have with him/her? Do you know the Public Health Service of your territory? Do you use the National Health Service? What do you think of it? - Habits in consultations How do you react when you have some disease? Do you wait for it stops? do you take in autonomy medicines? Do you go to the doctor?) Usually, how many times at month do you go to the doctor? Which are the most common reason for going? - Self-perception of the attention to her discomfort or unease Are there any diseases in your life more frequent than others? Which? Do these disturbs, affect your social or professional life? Which kind of problems do they deal with? How do you solve it? Do you think these disturbs might be related to other aspects of you life? - Communication with medical professionals What do you think of the relationship with the doctors and the health operators you met in your life? Would you expect form them a different behaviour? What? Tasks and responsibilities in relation with other family member’s health Who takes care of the health of your family? In which way? Would you need a different kind of support? Which kind of? - - Attitudes, reactions and habits in front of health emergency situations (resources used, network…) Have you ever lived an health emergency? How did you react? Who did you turned to? Could you have behaved differently? What? Fieldwork Report CRAS Dic’04 29 4) HOUSING - - Housing conditions (tenure status, role of the interviewee in relation with the tenure status, conditions of habitability, uses of house spaces…) Where do you live? Is the house of you own property or are you renting it? Was it difficult to find it? If yes, which kind of difficulties? Do you consider the cost is to expensive/right in respect of the value of the house ? Are your income sufficient to cover the expenses of the house? Have you ever shared the house with unknown people to share the expenses? Would you describe me your house? Do you consider it a comfortable place to live in? If yes, why? If not, why? Would you like to change something in your living condition, what? Do you think is it possible for you? In which way? Which are your tasks for the care of the house? Do you think these tasks correspond to your resources? - Residence dynamics and possible habits of sharing the house (possible residence changes during the year and strategies) How would you define living with your family? Which are the negative /positive aspects of living with them? Do you think that things would change in a bigger/smaller house? Why? If you might choose, where and who would you live with? - Access to public resources for housing Could you do reference to public facilitations for the finding and the maintenance of the house? - Detail of different housing situations during her life Have lived always in this house? If, would you change it? If not, where did you live before? Why did you decide to move? Would you tell me about your first houses? Where were they, how were they? Which were the features of the once you liked most? - Opinion about the neighbourhood: infrastructures, accessibility, access to services, social relationships, problems… What do you think of the district you live in? Did you choose it or Did you has satisfied of what have found? Do you consider it a nice place to live in? Which services offers your district? What do you think about it? Are they efficient? Easily attainable? Do you know the inhabitants of your neighbourhood? Which kind of relationships do you have with them? Did the Living in this district facilitated you in the social and working life? Did it obstacle you? In which way? - 1 Fieldwork Report CRAS Dic’04 30 5) EDUCATION AND TRAINING - Experiences in her schooling period Which schools have you attended? Would you tell me of your school experience? Are you satisfied with the itinerary you made? - Environment of her origin family in relation with her education Thinking of your origin, do you consider that the educative process you went through, changed you in some way? If yes, in which way? - Educational level and situation of her family members Which kind of education did the components of your family receive? - Expectations and opportunities in improving her education and training Would you like to improve your training? What would you like to do? - - Obstacles for improving education and training (trying to identify not only “personal” difficulties but specially obstacles coming from family responsibilities, lack of public support…) Have there been any events that hindered your training run? Which? What influences had your family of origin in your choices? your actual living conditions ( money, work, family ) would allow you to devote time to training? - Detail of different educational experiences (as the participation in non formal courses, etc.) Have you ever attended any training courses? Which? Why? What do you think? Would you make it again? Were they useful for you job? - Relationships between training and work Is your job coherent with the educative itinerary you made? - Training opportunities in the workplace Do you receive any training on the job? Fieldwork Report CRAS Dic’04 31 6) LABOUR DIMENSION / LABOUR MARKET Participation in the formal productive labour market (jobs, labour conditions, professional sector, professional status, location…) Which is your job? Do you like it? Which is your role? Are you satisfied with the condition of work?(retribution, position, timetables, context, colleagues)? - - Participation into the labour market under informal or nonregulated conditions Which kind of contract do you have? Have you ever worked without contract or with an instable one? Relationships between productive and reproductive sphere: intermittences, strategies of conciliation… Dou you reach conciliate family and job? How? - Access to job opportunities Which strategies do you use for searching a job? Which do you consider more effective? Why? - Professional trajectory: past labour experiences Would you tell me about your previous labour experience? - Professional expectations Which are your future expectations? - Experiences of discrimination Have you ever had a discrimination on your work place? Why? How did you solve the situation? - Labour situation of other family members as well as brief explanation of their professional trajectories Which kind of job do your family have? Would you briefly tell me of their professional experiences? - - Subjective perception about the role of work in her life Which role has the job in your life? 7) ECONOMIC DIMENSION / INCOME - General incomes of the household: own incomes – family incomes (level of dependence of the interviewee in relation to family incomes), sources of incomes (work, social benefits, private subsidies…) Fieldwork Report CRAS Dic’04 32 - - - - Which is the whole income of your family? And your one? Which are your income sources? Economical problems (problems to make ends meet, debts…), subjective perceptions about her material living conditions, factors causing economical problems. Does your income allow you to be autonomous and to support your family? Are you satisfied with the life level you have with your income? Access to social benefits: being recipients of social benefits, types, quantity, conditions, possible problems of accessibility… Do you use social benefits? If yes, which? Did you have any problems to obtains it? Which? Consumption habits Are there any fixed expenses in your monthly income? Which? If you can permit any superfluous, what do you buy? 8) POLITIC DIMENSION - Citizenship status Which is your citizenship? - Migratory trajectories and experiences (in case of migrant interviewees and in case the information has not appeared in the other dimensions) When and why did you choose to live your country? Would you tell me your experience? - - Relationship with the justice Did you have any trouble with justice? Which kind of? How did you solve it? - Participation in the political system through general, regional and local elections Do you usually vote? - - Participation in other political mechanisms beyond institutional ones Do you make any other political participation? Which? the Perceptions and opinions about the political system and other mechanisms of social participation Does politic interest you? How do you express your interest? What do you think of the actual political system? Participation and experiences in relation with labour groups (Trade Unions, works committee, possible conflicts, demands…) Fieldwork Report CRAS Dic’04 33 - Are you part of any trade union? Why did you choose ?Tell me about your experience. Social and political demands in relation with her situation Fieldwork Report CRAS Dic’04 34