Morey’s Piers
Associate In-Service Policy
The Associate In-Service Program has been developed as a way to give our Ride
Operations Associates continued training, thereby ensuring that they perform their job
duties as safely and efficiently as possible during their entire term of employment. The
following guidelines detail the administration of this program:
1. The program will begin on, or about the first week of April.
2. Sixteen (16) In-Service classes will be conducted during the 2013 Season.
3. All Ride Operations Associates must attend one session per week. Non- attendance
will affect their bonus potentials, ride privileges, and could be cause for termination
of employment. Non-attendance of scheduled in-service classes will have the
following consequences applied;


1st offense: revocation of ride/waterpark passes for two weeks.
2nd offense: reassignment, suspension, or termination.
4. Associates are scheduled for in-service by their scheduling manager.
5. The entire season’s in-service schedule will be posted, prior to the first week of
classes, in the Schedule folder found in the 2013 Operations folder. An e-mail
notification of the season’s schedule will be sent, prior to the first week of classes, to
all 01’s, 02’s, and 122. Changes to the existing schedule must be accompanied by email notification to the parties listed above. All scheduling changes must be reflected
in the Moreyentation and UROC schedule as well as the ML Training Room Outlook
Calendar.
6. Pier management should schedule their associates, including their full name and
facility location, prior to the class that the associate will attend. This is to be
accomplished by updating the on-line schedule referenced above and saving.
7. All attending Associates should punch in, and will be paid for their time if they attend
the entire session.
8. All attending Associates must present their Morey’s ID card at their arrival to the
training room.
9. Attending Associates, who are scheduled to work on the day of the in-service class
they are attending, must come to the class in uniform. Associates who attend inservice on their “day off” may elect to not where their uniform to the in-service class,
but must still meet standards associated with proper classroom attire.
1
Associate In-Service Program Guidelines, revised 4.19.12
10. Each attending Associate will sign his or her name in the attendance log provided by
the training department. The Facilitator is responsible for ensuring that attendance is
logged appropriately.
11. Following the conclusion of each in-service class, attendance log data will be updated
in the on-line schedule referenced above. Associates who were scheduled for a class,
but who did not attend, will be highlighted in yellow on the schedule following the
same procedure for Moreyentation and UROC.
12. In-service training classes will be conducted by members of the Training Department.
Facilitators must be experienced in the content of each session and be able to perform
in an organized, professional manner at all times.
13. All In-service classes will initiate in the Mariner’s Landing training room. Multiple
sessions with varying start times will be scheduled each week. These days/times
should remain consistent from week to week, and include at least two morning, and
two late afternoon sessions
14. Sessions should be limited to 50 attendees.
15. Facilitators are required to have the Trainees participate in at least one interactive
activity per session.
16. Each session will include a review of current amusement industry news, and
operational topics specific to Morey’s Piers. These topics will be solicited from pier
management prior to the start of each in-service week.
17. Sessions should be approximately 45 minutes, to a maximum of one hour in length.
18. Check that equipment and the location intended for use are available one week in
advance.
19. All information and materials should also be prepared no less than one week in
advance.
20. Thirty (30) minutes before beginning the session, the facilitator must clean, and
prepare the training room.
21. Facilitators are encouraged to secure an assortment of candies, prizes, and gifts to
hand out to Associates participating at each session.
22. All materials must be kept NCO at all times. The master materials are for your use.
Always ensure you make the appropriate number of copies before each session. All
updates to the master materials must be provided to the Director of Operations for
updating of the program for file. Master materials must be kept in the manual and in a
condition that will enable future use.
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Associate In-Service Program Guidelines, revised 4.19.12
23. General Training Procedure:
A.
B.
C.
D.
E.
3
Sign-in; Introduction of speaker and topics
Ice breaker game
Industry News / Pier Topics
Main Topic
Wrap up / Discussion
01 to 05 minutes
05 to 10 minutes
05 to 15 minutes
15 to 20 minutes
05 to 10 minutes
Associate In-Service Program Guidelines, revised 4.19.12