Delta Health Systems, one of the leading Third Party Administrators (TPA) for self insured
programs in the country with a reputation for flexibility, innovative services and outstanding
customer service is looking for an innovative, self motivated, dedicated individual to fill the
position of:
Project Manager
Responsibilities
 Participate in the management and execution of multiple medium to large-sized projects related
to process improvement and will lead smaller projects independently as assigned.
 Define project scope based on the strategic plan and champion/stakeholder needs, develop
comprehensive business requirements, and establish key deliverables and success metrics
 Plan, organize, monitor and control projects using appropriate tools and techniques, ensuring
efficient and effective identification and utilization of internal and external resources
 Gather project requirements and conduct business process and data analysis. Produce process
documentation, and design and propose improved process flows.
 Ensure project objectives are achieved on and task activity is monitored through a detailed
project work plan
 Effectively manage projects through expertise in resource planning, work breakdown, voice of
customer, risk/issue management, financial management, implementation planning, technology
delivery, user testing, training, communication and post-implementation control planning and
monitoring
 Effectively work with business partners to identify challenges and develop project solutions and
implementation plans.
 Drive execution of initiatives by effectively delegating, quickly removing roadblocks, instilling
focus and holding self and project teams accountable for results
 Proactively work to prevent and/or resolve problems/issues/risks, develop mitigation strategies
and know if, when, to whom and how to effectively escalate issues or roadblocks
 Champion and leverage project management and change management tools to drive the
utilization of required processes and methodologies
 Integrate project-related programs/processes with other related business initiatives and
processes
 Manage communications related to project statuses
 Plan, prepare for and effectively facilitate project team meetings and presentations
Key Responsibilities/Key Results Areas
 Project management & implementation:
Manage a range of projects to ensure deliverables are in-scope, and on-time. Manage the project
life cycle from discovery to delivery. Responsible for active management of expectations and
communications. Assume overall responsibility for project scope, scope control, project plans,
timelines, implementation status reports and documentation.
 Relationship Management:
Build rapport and credibility with internal and external teams. Flex to the needs of numerous
internal stakeholders / clients. Drive satisfaction and deepen relationships. Create production
schedules, project status reports and other relevant project management documentation to
manage internal and expectations and keep projects on track.
 Communication:
Create an environment of open communication between the interactive team, project leads,
business and IT partners. Work proactively to prioritize project implementations, workload, and
technical issues with each of the different groups.
 Tools and Processes:
Responsible (as needed) to manage the creation and management of tools and processes, as
well as project documentation and templates.
Job Requirements
 Bachelors degree in Business, Communications, Marketing or related field
 5 years of project management. Effective management skills with ability to build and motivate
teams, and assign and monitor work.
 Strong organization, presentation and interpersonal skills and experience in working directly with
customers to rapidly implement solutions
 Ability to multi-task, and manage multiple clients simultaneously.
 Strong oral and written communication skills, proven relationship management experience and
excellent organizational ability with close attention to detail and process
 Ability to work efficiently and prioritize as necessary and work with operations to prioritize their
activities successfully
 Solid project management discipline and software expertise (MS Project, Sharepoint or similar)
 Positive and proactive work ethic, can-do attitude with a demonstrated ability to multi-task and
manage multiple projects
 Ability to be both a collaborative team player as well as strong self-starter and individual
contributor comfortable working in an entrepreneurial environment
Desired Skills
 Project Management Professional (PMP) certification is a plus
 Proven track record of on-time, successfully delivered projects
 Open and accountable attitude.
 Exceptionally self-motivated and directed.
 Ability to motivate in a team-oriented, collaborative environment.
 Strong problem- solving and motivational skills.
 Ability to excel under pressure.
 Excellent written and verbal communication skills.