THE HOMESTEAD
RESIDENTIAL HOME
101 WEST BAY ROAD, BRIDPORT, DORSET. DT6 4AY
Telephone No. (01308) 423338
Proprietors: Adrian & Sue Butler S.R.N & RMA
Deputy manager: Natily Berry NVQ 4 HS&C & RMA
E mail address: adrianbutler@hstead.eclipse.co.uk
Website: www.thehomestead-carehome.co.uk
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THE HOMESTEAD
INFORMATION FOR PROSPECTIVE RESIDENTS.
The Homestead is personally supervised by Adrian and Sue Butler. The deputy manager
is Natily Berry and has many years’ experience in managing care homes.
THE OWNERS
Adrian Butler is an Accountant and has a good business background. Sue Butler qualified
as a Registered Nurse in 1978 and was a Ward Sister at Northampton General Hospital
until we moved to Bridport in 1993.
STAFF TRAINING
100% of our care staff have achieved N.V.Q level 2,3 or 4, and Palliative Care training.
Mrs Butler has achieved Registered Managers Award. Staff have also completed first
Aid Courses, a Positive dementia course, Healthy eating and food hygiene and numerous
other courses. The Home has been awarded Gold Standards Framework for end of life
care ‘Commend’ status.
REGISTRATION
We are registered and inspected by the Care Quality Commission, to ensure that the
home is maintained and run to the highest standards. Fire precautions and appliances
conform to the recommendations of the Dorset Chief Fire Officer, who also regularly
inspect the premises to ensure they are adhered to. The Home is also inspected by
Environmental Health, who awarded us a food safety award in 1997 for exceptionally
high standards of food hygiene. We have also gained 5 stars for food safety.
Care Quality Commission reports can be accessed via the internet the address:
www.cqc.org.uk or ask Sue for a copy or write to:
CQC National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne.
NE1 4PA. Email: enquiries.southwest@cqc.org.uk
THE AIMS AND OBJECTIVES OF THE HOME
The aims of the home are that the residents living at The Homestead should do so with
dignity and they shall have the respect of those who care for them. The resident should
live with no reduction of their rights or privileges or responsibilities. The resident is
encouraged to live a full and active a life as possible, as far as their physical condition
allows. The Home will encompass all these aims at the same time charging realistic fees
that reflect the care you need.
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The objective of the home is to provide a warm and carefree comfortable
accommodation, plus support and stimulation to help maximise each resident’s potential,
physical, intellectual and social capacity. To care for each resident in the manner
expected of a caring relative. Our home is NOT Registered as a Nursing Home and we
are not qualified nor legally able to offer nursing care. If the occasion arose, however,
that you should need some skilled help facilities may be made available from the District
Nurse, Community Psychiatric Nurse, Occupational Therapist or Physiotherapist.
All carers are expected to honour a philosophy of care which offers residents the
opportunity to enjoy their own life style as far as possible with assistance as needed. If
you become ill, we will endeavour to look after you in the Home where ever possible.
The Homestead is a Residential Home, not a Nursing home, and as such we aim to
provide comfortable warm and carefree accommodation to elderly persons who no longer
feel able or have the desire to fend for themselves in their own homes. We hope to be
able to assist you to enjoy your own life style as far as possible. Your privacy and right to
make your own decisions will be respected, however, responsible help and advice will
always be available, should you need it, 24 hours a day.
COMMENTS
“I am very pleased to be here, I have made many friends here.”
“Staff are very understanding. We couldn’t have come to a better place. Views are second
to none.”
“Very pleased that my mum and dad have such a pleasant home.”
THE HOME
Residents are free to go to bed at the time of their choosing, and are welcome to sit in the
lounge watching television with other residents. We would ask that televisions and radios
in own rooms are not on too loud that they disturb others. Residents may request drinks
/snacks during the night. They are encouraged to ring for assistance if needed at night
time, or indeed for a cup of tea and a chat or reassurance if unable to settle. The night
care assistant is paid to remain alert and responsive to your needs and is happy to assist
you as needed at all times.
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To decrease back injury and compensation claims amongst staff you will be asked to
move\transfer\stand yourself. If this is not possible staff will need to use a variety of aids
to encourage mobility and protect their backs and increase your mobility.
The home provides 24 hour care with one waking night staff and one sleeping in staff for
emergencies. Each bedroom, bathroom and toilet has a call bell system, enabling
Residents to access help easily. There are always at least two members of staff on duty,
and most of the time three or four. We have a chair lift and bath hoist for those less able
residents. There are twelve bedrooms, 5 of these are en suite and all bedrooms have a
television point, and most Residents have telephone points. We are registered for 13
Residents, one room being a double room which may accommodate a couple, if they wish
to share. The Homestead is fully furnished, but residents are welcome to bring in as many
personal items or any furniture that can be accommodated in their room.
For the benefit of our existing residents and staff and for insurance purposes we are a non
smoking home.
ILL OR DYING RESIDENTS
We are very proud of achieving a ‘commend’ in the Gold Standard Framework for Care
Homes in end of life care. This entailed the home being part of a training programme,
with the GSF Leads attending workshops and training events, implementing the learning
to all Staff, Residents and families to optimise care for all our Residents. There was an
independent quality assurance process, which recognised those homes that have
undertaken the GSF Care Homes Training programme and demonstrated full integration
of the work into their home. The Quality Hallmark Award, with ‘Help the Aged’ ensures
Quality Improvement, Quality Assurance and Quality Recognition.
The programme has 3 aims:
1. To provide the quality of care provided for all Residents
2. To improve collaboration with GPs, primary care teams and specialists
3. To Reduce inappropriate hospital admissions in the final stage of life, enabling m
ore to die with dignity in the home, if that is their wish
There is an annual appraisal and a three yearly re-accreditation process
VISITING
Residents may receive visitors at all times, either in the lounge, quiet room, or their own
room. Residents are free to come and go as they please, but again, we need to know who
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is on the premises at any one time so would ask that they sign in and out, comply with
regulations.
COMMENTS
“We have every confidence in Sue Butler and her Staff to care for My Fathers wellbeing.
The Homestead is always clean and welcoming on our visits to see my Father.”
“Excellent, comfortable, clean lovely.”
ACTIVITIES
We arrange activities at home i.e. bulb planting, sing-a-longs, memory games, cards,
dominoes, Dorset memory box, jigsaws, bingo, artwork etc. Donkeys visit regularly from
Sidmouth. We have a lovely garden which you are invited to while away summer
days/evenings with beautiful views. Outings are arranged to various places of interest
with specially adapted mini buses and wheelchair taxis etc.
PETS
We have a beautiful cat called Tigger and a friendly Springer Spaniel called Bertie, and a
pond with two goldfish. We may be able to accommodate other animals, with prior notice
as long as all costs are borne by the resident or their relatives. We have one resident and
his cat living with us. We may be able to help you care for you pet, as we recognise the
distress caused by being separated from a much loved pet.
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Right: Bertie, the Springer spaniel
Left: One of our residents gardening.
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An average day at The Homestead.
7-9.30 ish
Pot of tea or coffee, breakfast in bed if desired.
Get up, wash and dress in your own time. Assistance if
required. Breakfast is a free choice. (You may get up when you wish)
11.00am
Coffee, tea and biscuits in Dining Room with Sue (the
manager) or in your room if you prefer.
1.00pm
Lunch is served in the Dining room or you may take meals in your
own room. Likes and dislikes are always taken into consideration and
suggestions for meal planning are always welcomed. Lunch is a
leisurely affair and Residents tend to linger with tea or coffee chatting.
3.30pm
Tea or coffee and biscuits in lounge, or in own room if
preferred. Cream teas on lawn weather permitting
6.00pm
Evening meal is served in the Dining room, or own room if preferred.
This again is a free choice with a vast choice, most things
within reason!
Supper
This is your own choice of milky drinks and biscuits, cakes,
sandwiches etc.
Snacks/ hot and cold drinks are available 24 hours a day
Activities take place all day and include, dusting your own room, if you wish,
laying tables and folding napkins linen, baking, gardening, sing-a-longs, dominoes,
cards, board games, Dorset memory box, bingo, jigsaws, memory games, videos,
and quiz's, as well as trips and visits all year around, weather permitting.
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The Homestead
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We are registered with the Care Quality Commission.
Our Home is half a mile from West Bay.
Hairdresser calls weekly or can be arranged locally.
Registered Chiropodist calls regularly.
Beauty Therapist calls fortnightly.
Massages by booking
Physiotherapist, District Nurse, etc. arranged as required.
Residents are encouraged to retain their own G.P.
We have regular outings
Activities are arranged throughout the day
Communion is offered monthly, interdenominational service.
Beautiful gardens to sit and watch the world go by.
* Our fees include:All the care you require.
All food and drinks.
Laundry.
All in house activities.
* Our fees do not include:Hairdressing.
Newspapers.
Chiropody.
Dry cleaning.
Beauty Therapist.
Outings.
Massages
Please come and visit us and chat to the residents and staff and see for
yourself
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The Homestead – Quality of Service Programme
Summary of Results
About Care In the Home
1-2 This is a very negative response.
2-3 This is a negative response. Most respondents are either ambivalent, or they disagree with the
statements being made
3-4 This is a positive response. Most residents agree with the statements being made
4-5 This is a very positive response, and shows the Home in a very good light
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COMMENTS
“I am Happy my cat was welcomed here.”
Comments from Service Users
My father is very happy at the Homestead
We could not ask for a more caring staff and home
My mother is concerned about the time taken to answer “red button” but then feels anxious a lot. Very
happy with care, thank you.
Comments from Family
The staff look after my father’s needs at all times
My friend has been in this home for 6 years and is still active and reasonably healthy for a nearly 90
year old and she is well looked after.
We all feel our mum is very well cared for. She has a lot of health problems and Sue and her team are
always so communicative, caring and helpful. They go out of the way to help us all manage with her ill
health. Thank you so much.
Comments from Staff
A lot of thought is put into helping Residents maintain a lively interest in the things that are going on.
They have their input taken into account eg outings, activities, exercises
The staff have all been supportive as I was ill for a long time and the residents always ask how I am
getting on.
It is a very friendly and happy place to work
Working here has helped me in so many ways I can’t write them all down
It’s like being with family because I can talk to most of the staff like family. In other words I love it.
I enjoy the work I do and the girls I work with. We all help together as a team
A nice clean place to work. Nice Residents that enjoy being here
I am enjoying doing my NVQ II, and feel well supported in the home.
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