Estates Management Policy on Charging in relation to Heavy Squad/Portering Services The differentiation between work carried out by the Portering Services that should be charged to departments and work that should be funded by the Estates Management Department has not previously been specified, resulting in Estates funding circa £52k per annum for works that should be funded by CAS and academic departments. As a result Estates Management has created policy guidelines, as below, detailing which works should and should not be charged, in order to provide clear direction for Estates Management staff and more importantly our customers. Estates Management therefore proposes that a charge for Portering Services will be levied against departments for the following: Provision and removal of their skips and completion of relevant duty of care documentation Removal of their rubbish and equipment outwith the normal collection arrangements Removal and disposal of their rubbish and equipment which falls outwith the normal daily Council refuse collection service, and including full recovery of all landfill fees Removal and disposal of old furniture Skip hire Transportation of departmental goods/furniture/boxes etc from one location to another Transportation of artworks, musical instruments etc, Setting down of CPT rooms to accommodate non teaching or directly teaching related activities Wedding and events set ups in the Barony Hall Removals and office moves (these should normally be funded under the relevant project) Provision and rental of boxes/crates for office moves Rearranging of furniture within departments/offices Estates Management proposes that NO CHARGE for Portering Services will be levied for the following: Collection of recycling items, including toner cartridges Set up and set down of CPT rooms for teaching or other core activities Exams set ups Graduations set ups University Day set ups Delivery of cleaning materials Supply of prospectuses Bulk deliveries to the mailroom Charges The hourly rate to be charged for Portering Services staff is currently set at an average of £9.65. However where insufficient resources are available to meet the timescales set by customers due to existing workloads (e.g. exam set-ups, which are a critical University activity,) it is standard practice to employ the services of an external company to meet any temporary shortfall in staff. Although every attempt is made to supplement the squad from other Handy-Person sections it is often unavoidable that the services of an external company are used. In such cases the cost to be charged is in the region of £13 per hour plus on costs. Under the new guidelines customers will be advised in advance that the services of a contractor will be used and that this will be likely to significantly increase the normal charges. It will then be at the discretion of the department requesting the work as to whether the request is sufficiently urgent for them to agree to pay the additional cost or wait for Portering Services’ resources to become available. Safety Where heavy furniture/equipment etc. are to be relocated, customers are asked to provide relevant information on the load in advance and also to ensure that they properly pack items. Also, if a department has manual handling tasks to carry out and the staff within the department have not been appropriately trained, Portering Services should be contacted to provide that service. Departments should refer to Safety Services’ web site on http://www.strath.ac.uk/safetyservices/ for further information.