VOLUNTEER ROLES

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VOLUNTEER JOB DESCRIPTIONS
This document includes brief descriptions of the many volunteer roles needed
during the JCC Maccabi Games and ArtsFest
-----------------------------------------------------------------------------------------------------------Arrivals and Departures
Greet delegations at airport and/or JCC upon their arrival on Friday and Sunday.
(Some international delegations may arrive as early as the before the start of the
Games and ArtsFest).
Lead delegations through the process of dropping off luggage, team photos,
picking up goodie bags and meeting their host families.
Arrivals Assistant
 Check in Host Families upon arrival to JCC
 Direct Host Families to athlete/ artist pick up area to find their athlete/
artists.
Arrivals Airport Coordinator
 Oversee all arrivals, volunteers, buses, delegation, etc. at airport.
Arrivals Airport Greeters
 Meet the Delegation Head and bus at the JCC, ride to the airport to meet
a delegation, escort the delegation upon arrival to luggage pick-up and
ride the bus to the JCC, answering whatever questions may arise, and
show the orientation video.
 With assigned Delegation Head, greet all visitors, including athlete/ artists,
their families, and coaches at the airport.
Arrivals Tzedakah organizer
 Collect delegation tzedakah supplies from visiting delegations & direct
them to collection bins in registration area.
Arrivals Goodie Distribution
 Assist with distribution of goodie bags, snacks and t-shirts on arrivals day.
Host Family Arrivals helpers
Help call host families with ETA of athlete/ artists/artists from airport if there are
delays, changes to the schedule.
Arrivals Bus Greeter
 Greet and check in visiting athlete, artists & coaches and give out
credentials to Delegation Head to distribute to each individual as they
arrive.
 Lead delegations through the process of team photos, picking up welcome
bags and meeting their host families.
 Direct athlete and artists to restrooms, water.
 Direct athlete and artists to registration tables, delegation picture taking,
goody bags, Host Families.
Departure Assistant
 Assist delegation at the JCC with loading busses for departures to airports
at the end of the week.
ArtsFest
ArtsFest Workshop Chaperones:
Assist Artist in Residence (AIR) in supervision of artists, taking attendance,
ensure artists are participating and following instructions, administrative tasks.
ArtsFest Showcase assistant:
Assist in the smooth running of the ArtsFest Showcase on Thursday afternoon,
Aug 21st at the JCC Theatre. Including greeting, ushering, handing out program
guides.
-----------------------------------------------------------------------------------------------------------Athletics
Assistant Commissioners (various sports):
Work with on-site Sports Commissioners to facilitate the Athletics throughout the
week: fields/facilities/courts, scoring, timing, equipment, and ensure all the
support aspects.
Includes overseeing fields/courts in the following ways:
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Athlete/ Team check-in.
Ensure all necessary equipment is available prior to and during the
Games.
Collect equipment to be stored safely overnight.
Ensure that venue is clean at the end of the day.
Ensure proper paperwork for medical clearances.
Ensure proper paperwork for score reporting.
Assistant to the Commissioner
(Basketball, Soccer, Tennis, Table Tennis, Track and Field, Volleyball,
Softball)
 Help with set up and clean up, signage, runner, water/ice replenishment,
score reporting
Dance
 Stage Manager: Keep order, assist dancers to prepare for their
performance, check costumes, and manage Lost & Found.
 Backstage Assistants: Keep order, assist dancers to prepare for their
performance, check costumes, and manage Lost & Found.
 Audience Management: Restrict entry during competition, and ensure
aisles remain clear.
 Assistants: Set up and clean up, Signage, Medal ceremony assistance
 Results Tabulator and Timekeeper: Maintain and tabulate scores and
maintain times for each dancer.
 Announcer: Act as MC for the competition, announcing athlete/ artist
performances and results. Overseeing announcements of running order
Hockey
 Scorekeeper: Maintain official Games book (1 per rink)
 Time Keeper: Maintain scoreboard and clock (1 per rink)
Swimming
 Runner: Collect times after each event and bring to official scorers.
 Score table workers
 Timers: Use hand-held timer for swimming events if no electronic system.
 Announcer: MC swim meet – announce lineups, results and medal
awards
Track & Field
 Scorers: Maintain and record scores
 Helper: Assist on events as measurers, referees, starters etc.
------------------------------------------------------------------------------------------------------------
JCC Cares (community service projects)
Assist with the JCC Cares event(s) to ensure safety, productivity and smooth
operations.
Project Leader
Oversee each community service project including set up, liaising with visiting
groups and leading the activity and clean up.
Group facilitators/chaperones:
Assist Project leader, supervise kids and help implement the community service
program.
----------------------------------------------------------------------------------------------------------Evening Events
Assist with evening activities to ensure safe, fun and well run event.
Chaperones
Assist with operation of the entire event and overseeing the teen’s activities.
Assist athlete/ artists to get inside the venue safely, direct them to places of
interest. Help operate snack stations, games, inflatables, entertainment. At the
end of the evening assist athlete/ artists/artists in connecting with their host
families at the designated pick up point.
Food Servers
Assist the food committee in serving dinner to the athlete/ artists. Assist in
clearing tables.
Set up
Assist with hanging decorations & signage, assist with arranging games, tables,
supplies and equipment.
-----------------------------------------------------------------------------------------------------------Food Service
Assist with set up and serving food
Breakfast Helper
Assist with set up and serving food at the JCC each morning
Lunch server
Assist with set up and serving food a lunch venues
Snack stand supervisors
Set up snack stands at venues and supervise athletes, artists and coaches
making sure everyone has appropriate credentials.
-----------------------------------------------------------------------------------------------------------Hang Time Volunteer
Ensure proper running of Hang Time activities.
Hang Time Assistant:
 Assist with projects created by local Hang Time committee.
 Assist JCCA Shlichim & Israeli Scouts to provide fun, interactive and
educational games and other activities for the athlete/ artists who will visit
Hang Time when they are not competing.
 Help athlete/ artists use the computer, make art projects, construct
puzzles, etc.
 Help to facilitate interaction between teens who come to the Hang Time
room and activities.
-----------------------------------------------------------------------------------------------------------Hospitality
Goody Bag stuffers
Assist with creating good bags for visiting families and coaches.
Hotel Information desk supervisors
 Staff the hospitality tables in visiting spectator hotels.
 Create a welcoming and inviting atmosphere for all visiting families and to
ensure that individuals have information about the JCC Maccabi Games
and JCC Maccabi ArtsFest and the local area.
 Assist in giving information to spectators about schedules, directions,
general information on the host community area and the Games and
ArtsFest.
-----------------------------------------------------------------------------------------------------------Maccabi Central
Office Volunteers
Assist the Maccabi Central team in the office the week of the Games and
ArtsFest. Assist with office duties such as copies, phone calls, filing, etc. during
and prior to the JCC Maccabi Games and ArtsFest.
Score Reporting Assistants
Assist in answering score reporting hotline and recording results and scores.
Work with Score Reporting team leader to ensure all scores are correct and
posted throughout the day.
Medical
Doctors/Nurses
Qualified medical personnel to work with Medical Co-Chairs to ensure medical
attention is available to any credentialed participant and ensure proper care for
injured athletes and artists in regard to participation, etc.
-----------------------------------------------------------------------------------------------------------Opening Ceremonies
Assist with organizing and supervising visiting delegations, guests, and VIPs to
proper seating. Assist in production of Opening Ceremonies to ensure safe and
smooth event.
Credential Distributors
Sell and produce credentials to those without according to instructions. Report
suspicious persons or activities to designated personnel.
Junior Maccabi Chaperones
Supervise and march with Junior Maccabi athletes and artists. Chaperone them
during the rest of the Opening ceremonies. Oversee parent pick up.
Ushers
Greet all patrons as they enter the arena. Direct patrons to general admission
seating. Direct dignitaries and those with assigned seating to their seats. Answer
questions about the Opening Ceremonies. Communicate security or safety
concerns to Committee Chair or Designee.
Athlete and artist drop off assistants
Greet athlete and artists and direct to designated staging area.
-----------------------------------------------------------------------------------------------------------Operations
Venue Director
Maintain General Control and be a key contact person for information and
problems that may arise (lack of officials/ volunteers, inappropriate behavior of
spectators, security and medical incidents, facility issues, etc.) As venue director
you are responsible for being the first person to the venue and the last one to
leave. Assist in storage and supply of athletic equipment for the days sporting
events. Liaise between sports commissioners, medical staff, water and ice, and
transportation. Communicate Games scores to Score Reporting Office and
ensure hard copy score forms are returned to the JCC at the end of the day.
Assistant to Venue directors
Assist with any problems that arise including with spectators. Assist with smooth
running of the venue. Assist venue director in all aspects of the Operations of the
venue.
Security/Safety
Responsible to ensure that only credentialed participants are permitted entry.
Security Assistants:
 Check credentials and bags at the door. Assist uniformed officer and/or
other security volunteers to ensure security at venue. Remind athlete/
artists to wear credentials when not playing.
 Ensure host families are picking up designated athlete/ artists/artists.
Remain in designated area to observe activities. Check credentials and
bags at the door.
 Assist uniformed officer and/or other security volunteers to ensure security
at venue. Remind participants to wear credentials when not playing.
 Monitor baggage storage areas during events.
-----------------------------------------------------------------------------------------------------------Transportation
Responsible for supervision of transportation systems and assistance of athletes,
artists and coaches as needed.
Transportation Venue Leader
Responsible for the implantation and upkeep of specific venue transportation
plans.
Transportation Assistant Daytime
 Monitor “LOOP” bus between venues/hubs. Monitor traffic control and
supervise parking lot.
 Assist athlete/ artists to find their bus based on their delegation, sport or
designation. Communicate security or safety concerns to Security
Committee Chair or Designee.
 Communicate transportation/bus needs to Transportation Chairperson.
 Monitor traffic control and direct traffic. Direct incoming buses to drop off
points. Direct and monitor incoming cars to the appropriate parking lots.
Transportation Assistant Evening
 Assist participant to load buses to go to evening event.
 Monitor traffic control and supervise parking lot. Assist athlete/ artists to
unload their bus upon arrival and find the bag drop area.
 Monitor traffic control and direct traffic. Direct incoming buses to drop off
points. Direct and monitor incoming cars to the appropriate parking lots.
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