Development of Leadership Behaviors in Undergraduate Nursing Students: A Service Learning Approach Karen J. Foli, PhD, RN Melanie Braswell, DNP, RN, CNS, CNOR Jane Kirkpatrick, PhD, RNC Eunjung Lim, MS Abstract Purpose: The purpose of this study was to describe leadership behaviors in generic baccalaureate nursing students at the beginning and conclusion of their senior-level course in nursing leadership; embedded in the course was a semester-long service learning project. Methods: A pre-/post-test design was used. Instruments designed by Kouzes and Posner were utilized in the study. Students were given the Student Leadership Practices Inventory-Self (LPISelf/Student Version) at the beginning of the semester (Time 1) and the same scale at the end of the semester (Time 2). In addition to the self-assessment at Time 2, the students were also administered the Leadership Practices Inventory-Observer (LPI-Observer) and were instructed to rate their peers whom they had worked with during the semester. These two scales (LPI-Self and LPI-Observer) list the same behaviors along five dimensions: Model the Way; Inspire a Shared Vision; Challenge the Process; Enable Others to Act; and Encourage the Heart. During Time 2, students also completed six Likert type questions related to their service learning experiences. Subjects: Sixty-five students completed the assessments. Almost three fourths of the sample were admitted directly from high school (71%), were between the ages of 22 and 24 years old (97%), were female (97%), Caucasian (89%), and from the State of Indiana (82%). Analyses: The analyses were performed in SAS 9.2. Cronbach’s alphas for the subscales ranged from 0.58 to 0.95. Paired t-tests of the pre- and post-test of the LPI-Self revealed that perceptions of leadership behaviors improved along all five dimensions (p<0.0001). Two of the subscales, Inspire a Shared Vision (p=0.05) and Encourage the Heart (p=0.0002), revealed significant correlations between the post-test LPI-Self and the LPI-Observer ratings. Almost 75% (n=44) strongly agreed that the skills learned in the service learning project are directly applicable to their careers. Fifty-five percent (n=33) strongly agreed that their ability to delegate has improved as a result of the class. Pearson correlation revealed a significant association between the perceived improvement in delegation and being a leader either inside or outside the school of nursing (Pearson’s r = 0.38 p = .0027; n = 59). Interpretation of Findings: Service learning appears to be an effective approach to the attainment of leadership behaviors; however, educators should be aware that the link with course concepts and principles should be continually reinforced and student self-evaluations may not be associated with those of peers. KEY WORDS: nursing, leadership, service learning Introduction The need for effective nurse leaders has reached a renewed sense of urgency. The Baccalaureate Essentials for Nursing (American Association of Colleges of Nursing [AACN], 2008), the Institute of Medicine report on The Future of Nursing (2010), and the formation of the Clinical Nurse Leader (AACN, 2007; Stanley, Gannon, Gabuat, Hartranft, Adams, Mayes, Shouse, Edwards, & Burch, 2008) have introduced a new paradigm that calls for nurses to lead healthcare in competent and innovative ways. Preparation for this leadership role creates a new imperative for baccalaureate-level nursing educators. Leadership skill attainment at the baccalaureate level has been described in the nursing literature with instruction delivery through student participation in community partnerships and change projects, including health fairs, (Cox & Miranda, 2003; Mansfield & Meyer, 2007), peer leaders or partnerships with lower-level classmen (Bensfield, Solari-Twadell, & Sommer, 2008; Daley, Menke, Kirkpatrick, Sheets, 2008; Kling, 2010) and service learning (Schaffer & Peterson, 2001; Harrison, 2010). While these studies add to the profession’s understanding of innovation in curricula, empirical evidence that supports effectiveness in leadership skills is lacking. Service Learning One potentially effective and efficient mechanism that may combine peer leadership, community involvement, health fairs, and change projects is service learning. Nursing education teaches both the art and science of nursing practice (Kirkpatrick & Braswell, 2010) and has found service learning opportunities to fit especially well in nursing curricula (for example, Laplante, 2009; Gosline & Schank, 2003; Reising, Shea, Allen, Laux, Hensel, & Watts, 2008). Service learning goes beyond experiential learning found in clinical and theory courses, however, and lends itself to the recent call for more applied learning through case studies, reflection, and student discussion (Benner, Sutphen, Leonard, & Day, 2009). Again, evidence is scarce that validates service learning as an effective strategy in the development of leadership skills. Therefore, the purpose of the study was to determine the change in leadership behaviors as perceived by students and their peers before and after a service learning experience. Context and Purpose During the senior year of a generic baccalaureate nursing program, students are required to enroll in a course specific to learning theories and attaining skills related to leadership and management. The spring semester in which the study was conducted and as a significant component of this course in leadership, students were required to plan and implement a large public health fair that was embedded in a university-wide spring festival. After being divided into groups of 5 to 6 students, students wrote memorandums of understanding that outlined what their health fair booths would contain and the audience they would be targeting with educational and service materials. Working with a student-led steering committee and faculty preceptors, the students also wrote and were awarded service learning grants and communicated with a community partner (the coordinator of the university spring festival). The health fair lasted two weekend days, and approximately 1,800 visitors came to the tent that housed the booths. Student informal feedback and formal reflection papers to the event were positive. Methods Instruments Posner and Kouzes (1988, 1990, 1992, 1993a, 1993b, 1994, 1995, 2009) developed, the Leadership Practices Inventory (LPI) tools, which have been widely used in organizations and educational settings; these tools have accepted validity and reliability, ranging from 0.80 to 0.85. Two scales (LPI-Self and LPI-Observer) list the same behaviors along five dimensions: Model the Way; Inspire a Shared Vision; Challenge the Process; Enable Others to Act; and Encourage the Heart. The LPI-Observer contains a wider range of responses (1-10) versus the LPI-Self (15). Thus the total score possible on the LPI-Self is 150 (range 30 to 150) and the LPI-Observer is 500 (30 to 300). A student version (Posner & Kouzes, 1992, 1994, 2009) of the LPI was specifically chosen to measure attainment of leadership behaviors in this sample. Students were asked to respond to how frequently they demonstrate leadership behaviors (rarely to almost always). Procedure and Study Design A pre-post test design was used. Sixty-five students enrolled in a senior-level course as baccalaureate students were given the Student LPI-Self at the beginning of the semester (Time 1) and the same scale at the end of the semester (Time 2) (Kouzes & Posner, 2006). In addition to the self-assessment at Time 2, the students were also administered the LPI-Observer (Kouzes & Posner, 2006) and were instructed to rate their peers whom they had worked with during the semester in implementing a service learning project. During Time 2, they also completed basic demographic items, and six Likert type questions related to their service learning experiences. The institutional review board deemed the study to be exempt status. Analysis The analyses were performed in SAS 9.2 (SAS Institute, Inc., Cary, NC) on the sample of 65 students. Descriptive statistics were computed and included frequency counts, means, standard deviations, one-sample and two-sample t-tests (Z values), Cronbach’s alphas, and Pearson correlation coefficients (r values). There were between four and five observer scores for each self rating and therefore, mean values for each student observer scores were used in the analysis. Results Sample Characteristics As shown in Table 1, almost three fourths of the sample were admitted directly from high school (71%), were between the ages of 22 and 24 years old (97%), were female (97%), Caucasian (89%), and from the State of Indiana (82%). Over one third (36%) considered themselves to be very conservative or conservative in political orientation. Half of the sample identified with either the Protestant or Roman Catholic religion. Table 1 Sample Characteristics Characteristics Type of Student Admission From High School Internal Transfer Student RN Completion Student Other Age (Years) 22 – 24 30 40 Gender Male Female Ethnic Group Caucasian or White American N (%) or Mean ± SD 45 (71) 13 (21) 1 (2) 4 (6%) 23.00 ± 2.44 61 (97) 1 (2) 1 (2) 2 (3) 61 (97) 56 (89) Hispanic American Asian American/Pacific islander Bi-racial or multi-racial Other Religion Protestant Roman Catholic Non-denominational Christian Other None Don’t know/Declined Political Perspective Very conservative/conservative Somewhat conservative Neither conservative nor liberal Liberal/Somewhat liberal Don’t know/Declined Geographic Region Indiana Outside of Indiana Outside of USA 1 (2) 4 (6) 1 (2) 1 (2) 13 (21) 18 (29) 19 (30) 4 (6) 7 (11) 2 (4) 23(36) 11 (17) 8 (13) 15 (18) 5 (8) 51 (82) 10 (16) 1 (2) Service Learning Items Six Likert style questions were posed to the students and computed means and standard deviations are shown in Table 2. While 73% (n=44) strongly agreed that the skills learned in the service learning project are directly applicable to their careers, only 55% (n=33) strongly agreed that their ability to delegate has improved as a result of the class. While 65% (n=39) strongly agreed that the service learning project had increased their understanding of the course concepts, 33% (n=20) disagreed with the statement. Table 2 Service Learning Item Responses Itema N (%) Mean ± SD I felt my contributions were appreciated by the school of nursing. 59 (91) 4.37 ± 1.20 I am a leader in a student organization (either inside or outside the school of nursing). 59 (91) 4.36 ± 1.21 The skills I used in the process of the service learning project are directly applicable to my career. 60 (92) 4.27 ± 1.27 In this class, I felt I made a worthwhile contribution to the community. 59 (91) 4.02 ± 1.40 The service learning project increased my understanding of course concepts and principles. 60 (92) 3.97 ± 1.43 My ability to delegate has improved as a result 60 (92) 3.77 ± 1.42 of this class. a Likert style questions: strongly agree=5; agree=4; neutral=3; disagree=2; strongly disagree=1. As outlined in Table 3, Pearson correlation revealed a significant association between the perceived improvement in delegation and being a leader either inside or outside the school of nursing (Pearson’s r = 0.38 p = .0027; n = 59). Students’ perception of the service learning project in increasing understanding of course concepts and principles was significantly correlated with the all of the service learning items with the exception of being in a leadership position either inside or outside the school of nursing. Table 3 Pearson Correlation Coefficients for Service Learning Items Pearson Correlation Coefficients Item 1a Item 2a Item 3a Item 4a Item 5a Item 6a Item 1 The Service Learning project increased my understanding of the course concepts and principles. 1.00000 0.59006 <.0001 60 0.45867 0.0003 59 0.55682 <.0001 59 0.40642 0.0013 60 0.11078 0.4036 59 Item 2 The skills I used in the process of the Service Learning project are directly applicable to my career. 0.59006 <.0001 60 1.00000 0.50985 <.0001 59 0.45954 0.0003 59 0.29371 0.0227 60 0.10890 0.4116 59 Item 3 In this class, I felt I made a worthwhile contribution to the community. 0.45867 0.0003 59 0.50985 <.0001 59 1.00000 0.65932 <.0001 58 0.47275 0.0002 59 0.15236 0.2536 58 Item 4 I felt my contributions were appreciated by the school of nursing. 0.55682 <.0001 59 0.45954 0.0003 59 0.65932 <.0001 58 1.00000 0.42470 0.0008 59 0.19011 0.1529 58 Item 5 My ability to delegate has improved as a result of this class. 0.40642 0.0013 60 0.29371 0.0227 60 0.47275 0.0002 59 0.42470 0.0008 59 1.00000 0.38380 0.0027 59 Item 6 I am a leader in a student organization (either in or outside the school of nursing). 0.11078 0.4036 59 0.10890 0.4116 59 0.15236 0.2536 58 0.19011 0.1529 58 0.38380 0.0027 59 a 60 60 59 59 60 1.00000 59 Pearson R, p value, N Leadership Behaviors: LPI-Self (Pre- and Post-Test) and LPI-Observer Scores As shown in Table 4, paired t-tests of the pre- and post-test LPI-Self reveal that the students’ perceptions of themselves as leaders improved along all five dimensions (p<0.0001). However, t-test analysis revealed that three of the thirty items did not show significant differences pre- and post-LPI-Self scores: these items were related to cooperation versus competition (Z = 0.0; p=1.00); following through on commitments (Z=1.84; p=0.07); and setting goals and specific plans (Z=0.71; p=0.48). <<<<<< Table 4 About Here >>>>>>> As shown in Table 5, Pearson correlation coefficients were also computed between the six service learning items and the self and observer LPI items for Time 2. Two of the subscales, Inspire a Shared Vision (p=0.05) and Encourage the Heart (p=0.0002), revealed significant correlations between the post-test LPI-Self and the LPI-Observer ratings. Although there was not a significant correlation between the LPI-Self (post-test) and LPI-Observer for the subscale, Challenge the Process (CTP), four of the six service learning items (Items 3, 4, 5, & 6) did show a significant correlation between the individual student’s responses and their peer observations on CTP. Nine specific questions were significantly correlated between the post-test LPI-Self and the LPI-Observer mean scores; five of these items were from Encourage the Heart and related to concepts such as praise given to others (Pearson’s r= 0.36; p=0.005), encouragement (Pearson’s r= 0.48; p<0.0001), support and appreciation (Pearson’s r= 0.31; p=0.013), celebrating accomplishments (Pearson’s r= 0.34; p=0.0078), and recognition (Pearson’s r= 0.27; p=0.03). Three items with significant correlations were from the Inspire a Shared Vision and related to working toward a common goal (Pearson’s r= 0.27; p=0.03), positive behaviors toward organizational goals (Pearson’s r= 0.39; p=0.0017), and communication with conviction about organizational purpose (Pearson’s r= 0.31; p=0.02). The last behavior was from the Challenge the Process subscale and measured setting goals and planning (Pearson’s r= 0.36; p=0.004). Table 5 Pearson Correlation Coefficients for Five Subscales and Service Learning Items S-MTW LPI-Self (Post-test) O-MV Item 1 Item 2 Item 3 Item 4 Item 5 Item 6 0.19446 0.1299 62 -0.19973 0.1260 60 -0.17173 0.1895 60 -0.21611 0.1002 59 -0.22667 0.0843 59 -0.35436 0.0055 60 -0.19637 0.1361 59 0.19446 0.1299 62 1.00000 0.00141 0.9915 60 -0.12578 0.3382 60 -0.22489 0.0868 59 -0.24468 0.0618 59 -0.25018 0.0539 60 -0.32364 0.0124 59 S-ISV O-ISV Item 1 Item 2 Item 3 Item 4 Item 5 Item 6 1.00000 0.25150 0.0486 62 -0.23710 0.0681 60 -0.10411 0.4286 60 -0.19629 0.1362 59 -0.22283 0.0898 59 -0.24975 0.0543 60 -0.20124 0.1264 59 1.00000 -0.01599 0.9035 60 -0.19384 0.1378 60 -0.25410 0.0521 59 -0.25016 0.0560 59 -0.20258 0.1206 60 -0.26077 0.0461 59 Item 1 Item 2 Item 3 Item 4 Item 5 Item 6 0.17324 0.1781 62 -0.24704 0.0571 60 -0.21251 0.1031 60 -0.08473 0.5234 59 -0.18499 0.1607 59 -0.29916 0.0202 60 -0.18769 0.1546 59 1.00000 -0.07689 0.5593 60 -0.16213 0.2158 60 -0.30115 0.0205 59 -0.30037 0.0208 59 -0.28833 0.0255 60 -0.31367 0.0156 59 Item 1 Item 2 Item 3 Item 4 Item 5 Item 6 0.07954 0.5389 62 -0.08879 0.4999 60 -0.33227 0.0095 60 -0.00421 0.9747 59 -0.06787 0.6095 59 -0.01753 0.8942 60 -0.04308 0.7460 59 1.00000 -0.03793 0.7736 60 -0.22544 0.0833 60 -0.22292 0.0897 59 -0.24627 0.0601 59 -0.10457 0.4265 60 -0.25259 0.0536 59 Item 1 Item 2 Item 3 Item 4 Item 5 Item 6 0.45606 0.0002 62 -0.09453 0.4725 60 -0.15328 0.2423 60 -0.22596 0.0853 59 -0.26848 0.0398 59 -0.33758 0.0083 60 -0.45389 0.0003 59 1.00000 -0.00380 0.9770 60 -0.13387 0.3079 60 -0.19490 0.1391 59 -0.21784 0.0974 59 -0.23523 0.0704 60 -0.33526 0.0094 59 1.00000 Model the Way (S-MTW) LPI-Observer Model the Values (O-MTW) LPI-Self (Post-test) Inspire Shared Vision (S-ISV) LPI-Observer Inspire Shared Vision (O-ISV) 62 62 0.25150 0.0486 62 S-CTP LPI-Self (Post-test) Challenge the Process (S-CTP) LPI-Observer Challenge the Process (O-CTP) 1.00000 62 0.17324 0.1781 62 S-EOA LPI-Self (Post-test) Enable Others to Act (S-EOA) LPI-Observer Enable Others to Act (O-EOA) 1.00000 62 0.07954 0.5389 62 S-ETH LPI-Self (Post-test) Encourage the Heart (S-ETH) LPI-Observer Encourage the Heart (O-ETH) 1.00000 62 0.45606 0.0002 62 65 65 O-CTP 65 O-EOA 65 O-ETH 65 Note: Item 1: The service learning project increased my understanding of the course concepts and principles. Item 2: The skills I used in the process of the Service Learning project are directly applicable to my career. Item 3: In this class, I felt I made a worthwhile contribution to the community. Item 4: I felt my contributions were appreciated by the school of nursing. Item 5: My ability to delegate has improved as a result of this class. Item 6: I am a leader in a student organization (either in or outside the school of nursing). Discussion This study contributes to the body of evidence supporting service learning as a powerful pedagogical approach, specifically the attainment of leadership behaviors in undergraduate nursing students. Limitations of the study, however, should be discussed. While the instruments were administered pre-and post-service learning experiences, potential confounding variables included a concurrent capstone course during which the students were paired with preceptors in a variety of healthcare settings (100 hours throughout the semester) and a concurrent course in professional issues in nursing. There is also the possibility of a maturational effect; these students graduated days after the end of the semester. Overall, the students perceived themselves as gaining in leadership behaviors. The three items that did not show improvement surrounded the concepts of cooperation, keeping promises and commitments, and setting goals and plans. One explanation is that the students were already demonstrating these leadership characteristics at the time of the pre-test LPI-Self assessment. In contrast, only two subscales, Inspire a Shared Vision and Encourage the Heart, revealed correlations with their peers at the time of pos-test assessment. These two subscales contained eight of the nine significantly correlated items between LPI-Self (post-test) and LPIObserver scores. Table 4 Mean, Standard Deviation, Internal Consistency and Paired T-Tests of Pre-Test, Post-Test and Peer Assessments Student Leadership Practices Inventorya Subscales Model the way Inspire a shared vision Challenge the process Enable other to act Encourage the heart a n = 65. Pre-Test Mean ± SD 3.59 ± 0.47 3.42 ± 0.61 3.25 ± 0.55 4.09 ± 0.47 3.64 ± 0.69 Cronbach alpha 0.58 0.74 0.69 0.65 0.85 Post-Test Mean ± SD 3.99 ± 0.47 3.93 ± 0.52 3.70 ± 0.49 4.35 ± 0.38 4.06 ± 0.59 Pre- vs. Post-Tests Cronbach alpha Paired t test 0.65 <0.0001 0.77 <0.0001 0.69 <0.0001 0.59 <0.0001 0.82 <0.0001 Peer Mean ± SD 8.17 ± 0.97 7.64 ± 1.05 7.67 ± 1.06 8.66 ± 0.88 8.05 ± 0.95 Peer vs. Post Cronbach alpha 0.92 0.95 0.95 0.94 0.94 Correlation 0.19 (p=0.13) 0.251 (p=0.05) 0.1732 (p=0.18) 0.08 (p=0.54) 0.46 (p=0.0002) References American Association of Colleges of Nursing. (2008). The essentials of baccalaureate education for professional nursing practice. Washington, DC: Author. American Association of Colleges of Nursing. (2007). White paper on the education and role of the clinical nurse leader. Available at: http://www.aacn.nche.edu/Publications/White Papers/ClinicalNurseLeader07.pdf. Benner, P., Sutphen, M., Leonard, V., & Day, L. (2009). Educating nurses: A call for radical transformation. San Francisco, CA: Jossey-Bass; 2009. Bensfield, L., Solari-Twadell, P.A., & Sommer, S. (2008). The use of peer leadership to teach fundamental nursing skills. Nurse Educator, 33, 155-158. Cox, L.S., & Miranda, D. (2003). Enhancing student leadership development in community settings. Nurse Educator, 28, 127-131. Daley, L.K., Menke, E., Kirkpatrick, B., Sheets, D. (2008). Partners in practice: A win-win model for clinical education. Journal of Nursing Education, 47, 30-32. Gosline, M.B., Schank, M.J. (2003). A university-wide health fair: A health promotion clinical practicum. Nurse Educator, 28, 23-25. Harrison, P.A. (2010). Casting a vote: A creative opportunity for service-learning. Journal of Nursing Education, 49, 539-540. doi: 10.3928/01484834-20100820-03 (IOM) Institute of Medicine (2010). The future of nursing: Leading change, advancing health. The National Academies Press, Washington, DC. Kirkpatrick, J.M., & Braswell, M.L. (2011). Service-learning. In: Caputi L. Teaching nursing: The art and science. Glen Ellyn, IL: College of DuPage Press; 879-899. Kling, V.G. (2010). Clinical leadership project. Journal of Nursing Education, 49, 640-643. doi: 10.3928/01484834-20100831-02 Laplante, N. (2009). Discovering the meaning of reciprocity for students engaged in servicelearning. Nurse Educator, 34, 6-8. Mansfield, R., & Meyer, C.L. (2007). Making a difference with combined community assessment and change projects. Journal of Nursing Education, 46, 132-134. Posner, B. Z., & Kouzes, J. M. (1988). Development and validation of the Leadership Practices Inventory. Educational and Psychological Measurement, 48, 483-496. Posner, B. Z., & Kouzes, J. M. (1990). Leadership practices: An alternative to the psychological perspective. In Clark, K.and Clark, M. (eds.), Measures of Leadership. W. Orange, NJ: Leadership Library of America. Posner, B. Z., and Kouzes, J. M. Posner, B. Z., & Brodsky, B. (1992). A leadership development instrument for college students. Journal of College Student Development, 33, 231-237. Posner, B. Z., and Kouzes, J. M. (1993a). Psychometric properties of the Leadership Practices Inventory--Updated. Educational and Psychological Measurement, 53, 191-199. Posner, B. Z., & Kouzes, J. M. (1993b). The leadership practices of Effective RAs. Journal of College Student Development, 34, 300-304. Posner, B. Z., & Kouzes, J. M. (1994). Leadership practices of effective student leaders: Gender makes no difference. NASPA Journal, 31, 113-120. Posner, B. Z., & Kouzes, J. M. (1995). An extension of the Leadership Practices Inventory to individual contributors. Educational and Psychological Measurement, 54, 959-966. Posner, B. Z. (2009). A longitudinal study examining changes in students’ leadership behavior. Journal of College Student Development, 50, 551-563. doi: 10.1353/csd.0.0091 Reising DL, Shea RA, Allen PN, Laux MM, Hensel D, Watts, PA.(2008). Using service-learning to develop health promotion and research skills in nursing students. International Journal of Nursing Education and Scholarship, 5, 1-15. Schaffer, M.A., & Peterson, S.J. (2001). Teaching undergraduate research and group leadership skills through service learning projects. In: Poirrier G, ed. Service learning: Curricular applications in nursing. Boston, MA: Jones and Bartlett Publishers; 41-50. Stanley, J.M., Gannon, J., Gabuat, J., Hartranft, S., Adams, N., Mayes, C., Shouse, G.M., Edwards, B.A., & Burch, D. (2008). The clinical nurse leader: A catalyst for improving quality and patient safety. Journal of Nursing Management, 16, 614-622. doi: 10.1111/j.1365-2834.2008.00899.x