MANAGEMENT DIRECTIVE TRAVEL POLICY, TRAVEL ADVANCE AND EXPENSE REIMBURSEMENT Management Directive #14-02 Date Issued: 05/07/14 New Policy Release Revision of Existing Procedural Guide dated Revision Made: NOTE: Current Revisions are Highlighted Cancels: Procedural Guide 1200-501.30, Travel Policy, Travel Advance and Expense Reimbursement DEPARTMENTAL VALUES This Management Directive supports child safety and timely legal permanency, by setting forth procedures for travel of staff and children to destinations outside Los Angeles County and adjacent counties. APPLICABLE TO This directive is applicable to all new and existing referrals and cases. OPERATIONAL IMPACT Travel covered in this policy is to locations outside Los Angeles and adjacent counties. The eight counties considered as adjacent to Los Angeles County are: Kern San Diego Orange San Luis Obispo Riverside Santa Barbara San Bernardino Ventura Under Los Angeles County Code sections 5.40.050 and 5.40.110, the Chief Administrative Officer (CAO) has delegated authority to Department Heads to approve employee travel for both ‘County business’ and ‘Administrative’ purposes. County business, also known as Case Related business in DCFS, may include travel for such purpose as: Meeting child visitation requirements MD 14-02 ( Rev.05/14) Page 1 of 15 Completing a home evaluation of birth parents/relatives or prospective adoptive parents Making a home visit Returning a child to legal residence Bringing a detained child back to Los Angeles County Administrative travel includes: Meeting with legislative program and financial staff in Sacramento or Washington, D.C. Attendance at conferences, meetings or training sessions It is Los Angeles County policy that staff must obtain permission for travel from their Department Head or his/her designee prior to actual travel. For staff on approved travel, DCFS will reimburse travel expenses and event fees for attendance at conferences, meetings or training sessions. Reimbursement for lodging, meals, travel and Capital Cities incidental expenses may not exceed the amounts allowed by the County Code (Attachment 1). The length of County Business or Administrative travel may be determined by the Department Head or his/her designee. In the event that staff decides to extend approved travel into a vacation by use of personal time, DCFS reimbursement will cover only those expenses incurred during the actual hours approved for conducting county business. Specific examples include airport parking, shuttle service charges, additional hotel nights, and car rental fees. Rental Cars Rental Cars are an available option on the travel request. Cars rented will be mid-size or smaller, based on need. When requested and approved, car rental vouchers will be issued separately by the Central Travel Coordinator located at: DCFS Finance 425 Shatto Place, Rm. 204 Los Angeles 90020 (213) 351-3241 Rental Car Insurance – Domestic The county has made provisions for insuring rental cars against third party liability and physical damage to the rented vehicle. Therefore, travelers must decline all insurance coverage except: coverage for additional drivers (when applicable) and coverage for drivers under 25 years of age (when applicable). Rental Car Insurance – International The traveler should ask if the rental agency accepts the county's self-insurance. If not accepted, travelers should accept all insurance coverage when renting cars in a foreign country. MD 14-02 ( Rev.05/14) Page 2 of 15 Any questions regarding this Travel Policy may be directed to the Finance Division Central Travel Coordinator at (213) 351-3241, who has overall responsibility for DCFS travel. Additional travel coordinators have been designated at various site locations to handle travel arrangements once authorization to travel has been received. Procedures A. WHEN: REQUESTING TRAVEL AUTHORIZATION FOR STAFF TO LOCATIONS OUTSIDE LOS ANGELES AND ADJACENT COUNTIES Travel authorization to attend conferences, meetings or training outside Los Angeles and adjacent counties is requested using the PS 1-85, Administrative Travel Request. A copy of the Request for Approval of Purchased Training and the conference agenda or materials must be attached to the request. Staff Requesting Travel Authorization Responsibilities 1. Complete the PS 1-85, Administrative Travel Request (ATR), specify rental car option and forward to your immediate supervisor for review. Attach a copy of the conference agenda or materials. The ATR must be submitted and approved 10 days in advance of planned departure. Travel Requests that require air travel should be submitted 30 days prior to departure, if possible. (See Part D. of this Procedural Guide) Immediate Supervisor Responsibilities 1. Review the ATR and attachments for completeness and accuracy. Evaluate purpose of trip and if trip is necessary. 2. If complete and accurate, initial the ATR and forward original to the ARA/Office Head for signature. If incomplete, return to requestor for corrective action. ARA/Office Head Responsibilities 1. Review the ATR and attachments for completeness and accuracy. If approved, sign on the line for Office Head and forward to Regional Administrator (RA) for review. If incomplete, return to requestor for corrective action. Regional Administrator Responsibilities 1. Review the ATR and attachments for completeness and accuracy. If approved, initial and forward the ATR to the Bureau Chief for signature. If incomplete, return to requestor for corrective action. Bureau Chief Responsibilities MD 14-02 ( Rev.05/14) Page 3 of 15 1. Review the ATR and attachments for completeness and accuracy. If approved, sign on the line for Chief’s signature and forward to the Bureau Chief of Finance and Administration for signature. If incomplete, return to requestor for corrective action. Bureau Chief Finance and Administration Responsibilities 1. Review the ATR and attachments for completeness and accuracy. If approved, sign as designee on the line for Department Head’s signature. Forward copy to requestor and forward original ATR to the office Travel Coordinator. If incomplete, return to requestor for corrective action. Staff Requesting Travel Authorization Responsibilities 1. After receipt of case copy of the approved travel request, work with the office Travel Coordinator on the actual travel plan. Travel Coordinator Responsibilities 1. Upon receipt of approved travel request, work with staff and one of the following four contract travel agencies to make national and international travel reservations for air, rail, bus and ship carriers, car rentals and hotel reservations: Travel within California and to Reno, Nevada is booked exclusively on YLOCAL via Southwest Airlines. SUNWARD ADVENTURES All reservations including YLOCAL (800) 786-9273 OMEGA WORLD TRAVE Non-YLOCAL reservations (888) 640-4443 YLOCAL reservations (877) 2476220 AMERICAN EXPRESS ONE All reservations including YLOCAL (800) 582-1956 CORPORATE TRAVELLER All reservations including YLOCAL (800) 360-7852 2. After booking travel arrangements forward/fax a copy of approved ATR and itinerary to: Central Travel Coordinator DCFS Finance 425 Shatto Place, Rm. 205 Los Angeles, CA 90020 Fax: (213) 427-6197 MD 14-02 ( Rev.05/14) Page 4 of 15 3. After booking travel arrangements, give the staff requesting the travel authorization an itinerary. NOTE: Most air travel is ticketed electronically. The individual Travel Coordinators will distribute tickets when necessary for their national and international bookings. The Central Travel Coordinator will distribute all car rental vouchers. Central Travel Coordinator Responsibilities 1. Maintain Travel Request Logs of Administrative and Case Related travel requests. Assign a request number in the upper right corner of each travel request. Distribute all car rental vouchers. 2. Monitor cancelled refundable and non-refundable travel reservations. If the ticket is refundable, and was purchased through one of the contract travel agencies, return the tickets to the Auditor-Controller, Room 502 Hall of Administration, for refund by the appropriate agency. If the ticket is non-refundable, the office Travel Coordinator should retain the ticket for a minimum of one year. (Some airlines will honor an unused ticket beyond one year; check with issuing contract travel agency before destroying unused tickets.) Non-refundable bookings may be re-booked for the same staff within one year with proper travel documents. The contract travel agent will attempt to schedule the traveler on the same airline as the original ticket and will provide further instructions on the use of the original ticket at that time. B. WHEN: REQUESTING TRAVEL AUTHORIZATION FOR A CHILD UNDER DCFS SUPERVISION ACCOMPANIED BY STAFF OR ATTENDANT, TO LOCATIONS OUTSIDE LOS ANGELES AND ADJACENT COUNTIES Travel authorization for the child, CSW or attendant for destinations outside Los Angeles and adjacent counties is requested using a DCFS 304, Case Related Travel Request. The CSW is also responsible for determining the need for an attendant. It is the position of both the California Department of Social Services (CDSS) and the Los Angeles County Juvenile Court that transportation of a child is a case work decision to be approved by the RA and does not require a court order. NOTE: CSWs will be reimbursed for business use of personal cars in accordance MD 14-02 ( Rev.05/14) Page 5 of 15 with current County mileage reimbursement provisions. To be reimbursed for the use of their personal car for business, travelers must provide the following on their Expense Report: Purpose of the trip; Date and location of the travel; Odometer readings; and, Receipts for tolls and parking CSW Responsibilities 1. Complete the DCFS 304 summarizing the request for transportation, e.g., case name, number, child(ren)’s name, age, travel dates, car rental and attendant information. The DCFS 304 must be submitted and approved 10 days in advance of the planned departure or as soon as possible for emergency or urgent situations. 2. Forward the completed DCFS 304 to your SCSW for approval. Provide any necessary supporting documentation, if appropriate. SCSW Responsibilities 1. Review the DCFS 304 and check for completeness and accuracy. If correct, initial the DCFS 304 and forward original to the ARA. If incomplete, return to requestor for corrective action. NOTE: The ARA is the final level of approval, if the attendant is a volunteer or the child’s relative. The RA’s or his/her designee’s approval is required, if the attendant is a CSW. ARA/RA or Designee Responsibilities 1. Review the DCFS 304 for completeness and accuracy. If approved and the attendant is not a CSW, sign the DCFS 304. 2. If the attendant is a CSW, forward the DCFS 304 to the RA for approval. If authorized to sign for the RA sign the DCFS 304. 3. Return a copy of the approved DCFS 304 to the CSW and forward the original DCFS 304 to the Travel Coordinator. 4. If the DCFS 304 is incomplete /inaccurate, return to CSW for corrective action. Travel Coordinator Responsibilities MD 14-02 ( Rev.05/14) Page 6 of 15 1. Upon receipt of the approved DCFS 304, work with staff and one of the following four contract travel agencies to make national and international travel reservations for air, rail, bus and ship carriers, car rentals and hotel reservations. Travel within California and to Reno, Nevada is booked exclusively on YLOCAL via Southwest Airlines. SUNWARD ADVENTURES All reservations including YLOCAL (800) 786-9273 OMEGA WORLD TRAVEL Non-YLOCAL reservations (888) 640-4443 YLOCAL reservations (877) 2476220 AMERICAN EXPRESS ONE All reservations including YLOCAL (800) 582-1956 CORPORATE TRAVELLER All reservations including YLOCAL (800) 360-7852 2. After booking travel arrangements forward/fax a copy of approved ATR and itinerary to: Central Travel Coordinator DCFS Finance 425 Shatto Place, Rm. 205 Los Angeles, CA 90020 Fax: (213) 427-6197 3. After booking travel arrangements, give the CSW an itinerary. Most air travel is ticketed electronically. The individual Travel Coordinators will distribute tickets when necessary for their national and some of their international bookings. If travel arrangements have been cancelled after purchase of tickets, refer to page 5 for specific guidelines. The Central Travel Coordinator will distribute all car rental vouchers. When a rental car has been approved, refer to page 2-3 for specific guidelines. C. WHEN: REQUESTING TRAVEL AUTHORIZATION FOR DCFS INDEPENDENT LIVING PROGRAM (ILP) ELIGIBLE YOUTH TO LOCATIONS OUTSIDE LOS ANGELES AND ADJACENT COUNTIES Travel authorization for Independent Living Program (ILP) eligible youth is requested using the ILP - Needs Request Form. YDS SPA Manager Responsibilities MD 14-02 ( Rev.05/14) Page 7 of 15 1. Confirm the youth’s ILP eligibility and document need before completing ILP- Needs Request Form. Forward the completed ILP- Needs Request Form to YDS SPA Manager for review and approval. The ILP- Needs Request must be submitted and approved 10 days in advance of the youth’s planned departure. Supervising ILP Coordinator Responsibilities 1. Review ILP- Needs Request Form for completeness and accuracy. If correct, initial request and forward to ILP Program Director for signature. If incorrect, return to YDS SPA Manger for corrective action. ILP Program Director or Designee Responsibilities 1. Review ILP-Needs Request Form for completeness and accuracy. If correct, sign and date ILP-Needs Request Form. Return copy of approved request to the YDS SPA Manger Coordinator and forward original to the Travel Coordinator. If incorrect, return to YDS SPA Manager for corrective action. Travel Coordinator Responsibilities 1. Upon receipt of approved ILP- Needs Request Form travel request, work with staff and one of the following four contract travel agencies to make national and international travel reservations for air, rail, bus and ship carriers, car rentals and hotel reservations. Travel within California and to Reno, Nevada is booked exclusively on YLOCAL via Southwest Airlines. SUNWARD ADVENTURES All reservations including YLOCAL (800) 786-9273 OMEGA WORLD TRAVEL Non-YLOCAL reservations (888) 640-4443 YLOCAL reservations (877) 2476220 AMERICAN EXPRESS ONE All reservations including YLOCAL (800) 582-1956 CORPORATE TRAVELLER All reservations including YLOCAL (800) 360-7852 2. After booking travel forward or fax copy of approved ILP- Needs Request Form together with the arranged itinerary to: Central Travel Coordinator DCFS Finance 425 Shatto Place, Rm. 205 Los Angeles, CA 90020 Fax: (213) 427-6197 MD 14-02 ( Rev.05/14) Page 8 of 15 3. After booking travel arrangements, give the YDS SPA Manager a copy of the itinerary for their file. Provide the Case-Carrying CSW a copy of the itinerary for their file. The individual Travel Coordinators will distribute tickets when necessary for their national and some of their international bookings. If travel arrangements have been cancelled after purchase of tickets, refer to page 5 for specific guidelines. The Central Travel Coordinator will distribute all car rental vouchers. When a rental car has been approved, refer to page 2-5 for specific guidelines. 4. Return a copy of the completed ILP- Needs Request Form to YDS SPA Manager for filing in case folder. D. WHEN: REQUESTING A TRAVEL ADVANCE A Travel Advance is a sum of money received prior to travel that is advance reimbursement for anticipated expenses, such as event registration, transportation, lodging, capitol city incidental expenses and meals. The costs of specific categories may not exceed the amounts shown in the latest “Travel Expense Reimbursement Rates” which are per day and per person allowances. The Auditor-Controller issues updates for Travel Expense Reimbursement rates, as necessary. The latest updates to these rates are effective July 1, 2011 (See Attachment 1). The qualifying length of travel for an advance is at minimum, three (3) days and two (2) nights. Any discrepancy between anticipated and actual expenses is corrected after travel through the Expense Claim. NOTE: The Request for Travel Advance may be used for both the transportation of children and when attending a conference. In addition, the Request for Approval of Purchased Training Purchase should be used to pay for registration while the Request for Travel Advance is to be used for travel expenses. Staff requesting a Travel Advance Responsibilities 1. Complete the DCFS 875 no later than 8 business days before the warrant request date. This form is available on LA Kids. Forward the DCFS 875, along with a copy of the approved Administrative Travel Request (ATR) and DCFS 304 to Office Head for approval. ARA/Office Head Responsibilities 1. Review the DCFS 875 and any supporting documents. If approved, sign and return a signed copy to the staff requesting the Travel Advance and submit the original to MD 14-02 ( Rev.05/14) Page 9 of 15 the Finance Officer for final approval, no later than 7 working days in advance of the warrant request date to: Central Travel Coordinator DCFS Finance 425 Shatto Place, Rm. 205 Los Angeles, CA 90020 Fax: (213) 427-6197 Finance Division Staff Responsibilities 1. Review request for completeness and accuracy. If correct, process the request. The staff person requesting travel authorization will be called to pick up the Travel Advance warrant when the request has been processed. E. WHEN: REQUESTING REIMBURSEMENT FOR TRAVEL EXPENSE Reimbursement of travel expenses incurred by DCFS staff is claimed via the Expense Claim form. DCFS Staff Responsibilities 1. Complete the Expense Claim within two (2) weeks after the completion of the trip. 2. When a Travel Advance is received and the Expense Claim amount is larger than the amount of the Travel Advance, state on the Expense Claim the difference between the two amounts and submit your claim for the balance. 3. When a Travel Advance is received and the Expense Claim amount is less than the amount of the Travel Advance, state on the Expense Claim the difference between the two. Submit a check or money order for the difference, payable to the County of Los Angeles, DCFS, with your Expense Claim. 4. When a Travel Advance is received and the Expense Claim amount is equal to the amount of the Travel Advance, indicate on the Expense Claim that the travel expense was equal to the advance. NOTE: Failure to submit to Finance an Expense Claim covering a trip within 30 calendar days after Travel Advance was received, may result in a full deduction of amount advanced from staff’s payroll warrant. 5. Only claim the dates approved on the Travel Request for lodging, meals, ground transportation, Capital City incidental expenses, parking, and porter expenses. See Attachment 1 for the maximum allowable travel reimbursement rates. MD 14-02 ( Rev.05/14) Page 10 of 15 6. Attach a copy of the approved Travel Request and all original expense receipts to the Expense Claim. When a receipt is not available, prepare a memo with the approval signature of the Office Head/RA, containing a full explanation of the expense and the reason for the missing receipt. NOTE: Original receipts are required for transportation, parking, and lodging. Reimbursement for lodging without a receipt will be $20.00 per night. Original receipts are also required for car rental and any training materials purchased at the training site whether paid by the County or traveler. Receipts must be submitted with the other required receipts within the required time frame. Receipts are not required for meals. Meals are not allowed on a one-day trip to adjacent counties. The Capital City allowance can only be claimed if the business conducted required presence in the primary cities listed in Attachment 1. The Board of Supervisors has authorized expansion for capital city incidental expenses to other cities on a case-by-case basis, with approval by the Auditor-Controller. Reimbursement for meals must be made only when travel extends for a minimum of 4 hours during the normal working day, ending after 7:00 p.m. to qualify for dinner reimbursement. In order to be reimbursed for the cost of meals, travel must begin before the times reflected on the following schedule: Breakfast Lunch Dinner 6:00 a.m. 11:00 a.m. 5:00 p.m. 7. Forward the original Expense Claim and attachments to the Office Head for approval. Retain copies for your files. Office Head/RA Responsibilities 1. Review the Expense Claim and attached receipts for completeness and accuracy. If not approved, return to requestor for corrective action. If acceptable, sign/date, return signed copy to requestor and forward the original to Finance Division at: Central Travel Coordinator DCFS Finance 425 Shatto Place, Rm. 205 Los Angeles, CA 90020 Fax: (213) 427-6197 Finance Division Staff Responsibilities MD 14-02 ( Rev.05/14) Page 11 of 15 1. Review Expense Claim and attachments for accuracy and completeness. If requirements are met, process for payment. If not, complete form “Return Notice for Travel Expense Claim” and mail Expense Claim with all attachments to claimant immediately. 2. Process approved EC on-line through the Countywide Accounting Purchasing System (CAPS). The reimbursement warrant is issued by the Auditor-Controller (AC) approximately two (2) business days after all required CAPS approvals are applied and will be mailed directly to staff by the AC. However, the warrant can also be requested by the staff to be picked-up at Finance Division. APPROVAL LEVELS Section A. B. C. D. E. Level Immediate Supervisor, ARA/Office Head, RA, Bureau Chief, Bureau Chief Finance and Administration Approval Administrative Travel Request SCSW, ARA ILP Program Director or Designee ARA/Office Head Office Head/RA DCFS 304 ILP- Needs Request Form DCFS 875 Expense Claim LINKS California Code Division 31 Regulations Title 22 Regulations http://www.leginfo.ca.gov/calaw.html http://www.cdss.ca.gov/ord/PG309.htm http://www.dss.cahwnet.gov/ord/PG295.htm RELATED POLICIES Procedural Guide 0100-525.10, Interstate Compact on the Placement of Children (ICPC) Procedural Guide 0100-525.11, Placing Children Out of the Country Procedural Guide 0100-510.46, Out-of-County Placements Procedural Guide 0300-503.80, Vacation Requests FORM(S) REQUIRED/LOCATION HARD COPY MD 14-02 ( Rev.05/14) Expense Claim ILP - Needs Request Form Page 12 of 15 LA Kids: DCFS 304, Case Related Travel Request DCFS 875, Request for Travel Advance Expense Claim PS 1-85, Administrative Travel Request CWS/CMS: SDM: MD 14-02 ( Rev.05/14) None Page 13 of 15 ATTACHMENT 1 TRAVEL EXPENSE REIMBURSEMENT RATES NATURE OF EXPENSE REIMBURSEMENT RATES ADDITIONAL INFORMATION REQUIREMENTS LODGING $200.25 plus all taxes Effective, 2/01/11 Original Invoice and proof of payment required. Reimbursement without receipt will be $20.00/night. Report telephone and parking on separate lines on the Expense Claim Form. MEALS Breakfast Lunch Dinner $12.00 $15.75 $39.00 CAPITAL CITY INCIDENTAL EXPENSES ALLOWANCE $13.25/per day Sacramento $70.25/ per day Atlanta, Boston, Chicago, Dallas, Detroit, Houston, New York, Phoenix, Philadelphia, San Francisco, Seattle, Miami and Washington DC AIRPORT PARKING Burbank –Burbank Airport Authority (818) 840-8838 Central Parking Systems 2627 Hollywood Way Burbank, CA 91505 John Wayne (Orange County) (949) 252-6260 Parking Concepts of America 18601 Airport Way Santa Ana, CA 92707 Not to exceed $66.75 per day when three meals are purchased. Each meal must be recorded separately on an Expense Claim Form. Receipts are not required. Meals not allowed in Los Angeles or adjacent counties for a one (1) day travel. Travel begins when the traveler departs residence or office. Breakfast cannot be claimed for flight departing after 6:00 a.m. Dinner cannot be claimed for flights arriving before 5:00 p.m. ONLY travelers who must have been required to physically be in a designated primary city or certain capital city for any portion of a day should claim the actual incurred incidental expenses. Incidental Expenses is only claimable to the extent incurred. PER DAY Lots A, B & C $10.00 Lot D $11.00 Reimbursement will be equal to number of approved days of travel claimed on the Expense Claim form or Mileage/Parking Claim form. Lot C $17.00 Main St. Parking Lot $14.00 MD 14-02 ( Rev.05/14) Page 14 of 15 NATURE OF EXPENSE Los Angeles (310) 646-2911 Five Star Parking 251 World Way Los Angeles, CA 90045 NATURE OF EXPENSE AIRPORT PARKING Long Beach (562) 425-9665 AMPCO Systems Parking 4103 Donald Douglas Drive Long Beach, CA 90808 Ontario (909) 937-1240 Parking Company of America Ontario, CA 91716 PORTAGE Transportation Receipts required or alternative verification. MILEAGE RATE * REIMBURSEMENT RATES Lot C ADDITIONAL INFORMATION REQUIREMENTS $12.00 REIMBURSEMENT RATES ADDITIONAL INFORMATION REQUIREMENTS PER DAY Lot A Lot B $19.00 $17.00 Lot 5 $9.00 $1.00 Actual cost Can only be claimed on travel days. Receipts required $0.520 per mile (.520 cents) Effective July 1, 2011 through December 31, 2011. Travel within Los Angeles County and Adjacent Counties. .060 per mile (6 cents) Travel outside Los Angeles County and Adjacent Counties* or equivalent fare via the most appropriate public carrier. The following are considered adjacent counties: Kern, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura. TIPS ARE NOT REIMBURSABLE Each claim for incidental expense allowance shall be reviewed and approved on its own merits. Spending amounts greater than the normal reimbursement amounts is not sufficient justification for approval of a claim. Generally, employees must demonstrate that increased expenses are unavoidable or necessary for efficient conduct of business. It is the employee’s responsibility to provide reasonable information to support his or her claim for the incidental expense allowance. MD 14-02 ( Rev.05/14) Page 15 of 15