ashleigh house - Devon Tourism Advice

This historic, 17th century coaching hotel, overlooks the beautiful harbour and
river at Dartmouth. Nigel and Anne Way have owned and run The Royal Castle
Hotel for 25 years and have been at the forefront of helping to develop
sustainable tourism in the South Hams.
Nigel, awarded the MBE this year for services to hospitality and tourism,
has inspired other businesses to go green.
“For us, it was the obvious management route to take in a small town like
Dartmouth whose population hugely increases at peak holiday times with
associated car parking problems.
“We wanted to do our bit for the environment and the local area and lead by
example. To help ease congestion, we supply free taxis to and from train stations
for customers who arrive without a car.”
Some practical examples:
Fitting new eco friendly, energy efficient boilers.
Using refillable containers for cleaning and bathroom products.
Using environmentally friendly suppliers for chemicals.
Using local suppliers and produce.
Encouraging guests to travel by train, walk, use bikes and ferries during
their stay.
Collecting and recycling Christmas cards.
Business benefits include:
Reduced overheads.
Better relationships with suppliers and local firms.
Appreciation from guests and customers.
Improved staff motivation.
Good standing within the local community.
“We find that the little bits count and don’t necessarily cost a lot but give us and
the staff a sense of satisfaction.” continues Nigel.
“For tourism to survive we all need to make as little environmental impact as
possible – after all, the product we are selling is our green countryside.”
Nigel and his team are closely involved with community organisations, events and
the local information centre. Nigel founded the Dartmouth community oil club
which uses bio diesel from chip fat – the hotel’s catering van runs on this!
Contact: Nigel Way, Owner
Tel: 01803 833033
The Royal Castle Hotel, 11 The Quay, Dartmouth, Devon, TQ6 9PB