ACTIVITIES (ACT)
 Regulatory Compliance
 Activities for Dementia Residents
 Innovative Programming
ADMINISTRATORS/OWNERS (ADM)
 Regulatory Compliance
 Compliance Plans
 Leadership
 Administrator Basics (Financial, HR, etc.)
 Marketing
 Affordable Care Act
ASSISTED/SUPPORTIVE LIVING (AL)
 Regulatory Compliance
 Social Model vs. Medical Model
 Care Transitions
 Marketing
BUSINESS OFFICE / FRONT OFFICE (BIZ)
 Medicare Basics
 Medicaid Basics
 Insurance Contracting
 Accounts Receivable Management
 Collections
CERTIFIED NURSING ASSISTANTS (CNA)
 Regulatory Compliance
 Dealing with Residents with Dementia
 Abuse and Neglect
 Infection Control
 Restorative Programming
DIETARY (DIET)
 Regulatory Compliance
 Providing Palatable Diets within Confines of Dietary
Restrictions and Physical Limitations
 Current Trends
DEVELOPMENTALLY DISABLED (DD)
 Regulatory Compliance
 Dealing with Difficult Behaviors
 Creative Therapies/Sensory Integration
 Alzheimer’s Disease in the DD Population
 Psychiatric Medication Considerations in ID/DD, MI
ENVIRONMENTAL SERVICES (ENV)
 Regulatory Compliance
 Preventive Need Assessment for Maintenance and Proper
Repair
 Maintenance Staff Recruitment, Training and Retention
 Renovating/Remodeling/Building New
 Infection Prevention Methods
 FF&E Innovations
MULTI-DISCIPLINARY (MULTI)
 Leadership/Team Building
 Behavior Management (Identifying Behaviors,
Non-pharmacologic Interventions)
 HIPAA
 HR (Hiring, Firing, Unemployment, Background Checks)
 End of Life Issues
 EHR
 Resident Directed Care
 Social Media
 Computer Skills
NURSING (NUR)
 Regulatory Compliance
 MDS/Care Planning
 Restorative Nursing
 Reducing Antipsychotic Use
 Pressure Ulcers
 Assessment Skills
 Clinical Issues
SOCIAL SERVICES (SS)
 Regulatory Compliance
 Marketing
 End of Life Issues
 Discharge Planning
THERAPIES (THER)
 Regulatory Compliance
 Geriatric Clinical Programs
 Effective Operational Management