Director of Recruitment and Retention

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UNIVERSITY OF CALIFORNIA, SANTA CRUZ
JOB DESCRIPTION
Unit:
Working Title:
Classification:
Supervisor:
Positions Supervised:
Graduate Division
Director of Graduate Recruitment and Retention
TBD
Lisa Sloan, Dean Graduate Division
None
SCOPE: Under direction of the Graduate Dean, incumbent develops recruitment
strategies and programs in conjunction with Graduate Division staff, department staff,
and faculty to ensure a suitable pool of diverse and talented applicants to our graduate
programs. Incumbent develops programs to optimize the retention of our graduate
students and timely completion of their graduate program. Incumbent also coordinates
all aspects of UC LEADS and AGEP programs. The UC LEADS Program is a systemwide program aimed at developing a larger pool of underrepresented students for
graduate programs. The program takes UC juniors in science and engineering and
places them with faculty mentors who will assist the student develop research skills that
will make the students more competitive for entrance into graduate programs. The
program is a two-year program that covers the junior and senior year as well as two
summer internships with UC faculty. The AGEP Program is a system-wide program
aimed at the successful completion of graduate degrees by underrepresented students.
35% Graduate Student Recruitment
The incumbent provides leadership in the development, marketing, and implementation
of long-range plans for effective recruitment of prospective students. Specific duties
include:
Provide leadership and direction including program development, planning, assessment,
and implementation, and budget oversight of a campus graduate recruitment plan and
strategies, including evaluation of these efforts.
Support and enhance UCSC academic department efforts in implementing recruitment
programs by providing training on effective recruitment techniques to department staff
and faculty, identifying recruitment events which would be of use to the departments,
and meeting with prospective applicants and students to discuss campus based services
and opportunities.
Serve as main point of contact for graduate recruitment for prospective applicants and
for staff and faculty at other colleges and universities.
Conduct personal meetings with prospective students, parents, and members of the
public with regard to graduate education, UCSC graduate programs and services such
as housing, career services, health services, and disability services.
Conduct formal presentations to groups of students, parents or counselors in seminar
and workshop format concerning UCSC and graduate education opportunities and
UCSC graduate programs and services in particular.
Represent and present information on UCSC graduate degree programs at recruitment
fairs, forums, and national conferences.
Coordinate with Graduate Studies staff on development, production and dissemination of
recruitment materials to students.
35% Retention
Serve in a campus leadership role for the development and implementation of strategies
and programs to retain and progress graduate students in a timely manner. Specific
duties include:
Work with academic departments to design and implement programs of interest to
graduate students on variety of topics (e.g., extramural fund searches, student-faculty
relations, strategies for degree completion, career options) as needed to assist students
in professional development and completion of degree milestones.
Collaborate with campus offices to enhance services and resources for all graduate
students
Independently develop and oversee a systematic approach to conducting exit interviews
with all graduate students to determine what factors are beneficial or detrimental to the
success of UCSC graduate programs and their students, with the goal of enhancing both
academic and personal quality of campus life
Analyze and interpret specific student situations to provide informed referrals for
students needing services from other UCSC departments or offices such as Office for
Students with Disabilities, Psychological and Counseling Services and Student Health
Services.
20% Graduate Preparatory Training
Coordinate the development and management of graduate preparatory programs and
efforts including UC LEADS and AGEP. Specific duties include:
Establish summer research internship program, workshops to advise on process of
graduate admissions, developing training activities and skill-building exercises designed
to encourage students who might not normally consider graduate programs.
Coordinate Graduate Studies activities with UC Office of the President system-wide UC
LEADS program including reporting requirements.
Organize the recruitment and selection process for new campus undergraduate UC
LEADS Scholars each year.
Coordinate assignment of faculty mentor and placement in summer and academic year
research programs for UC LEADS Scholars
Manage all aspects of the AGEP program including development of specific programs
and liaison to UCOP systemwide committee
Represent UCSC at all systemwide UCLEADS and AGEP meetings.
Manage all funds related to UC LEADS and AGEP.
10% Special Projects
Assist with special assignments as requested by the Dean, Campus Provost, Chancellor
or Office of the President.
Skills, Knowledge, and Abilities
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Experience working in a University or higher education setting.
Experience in current methodologies and methods of research.
Excellent research and analytical skills sufficient to analyze information and highly
complex and multi-faceted problems and situations, and suggest and implement
action plans.
Demonstrated experience in setting clear goals and objectives.
Strong negotiation skills with the ability to act as a facilitator.
Significant administrative experience, including budgeting and funds management.
Excellent interpersonal and oral communication skills.
Writing skills sufficient to prepare correspondence, reports, and proposals with speed
and efficiency.
Ability to work in a team situation effectively, cooperatively, and with flexibility.
Demonstrated ability to handle a heavy workload with frequent interruptions and
changing priorities.
Ability to exercise discretion and judgment, and to maintain the security of
confidential materials.
Demonstrated ability to work under pressure of deadlines.
Ability to travel to conferences and recruiting trips over weekends as needed.
Ability to develop programs and workshops to meet specific programmatic needs.
Possession of Master’s or PhD in an academic field, or equivalent work experience.
Preferred:
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Experience in graduate student recruitment at the university level.
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