Edge Systems, L.L.C. -- Capabilities Statement
Overview
Founded in 1985, Edge Systems is focused on providing comprehensive Enterprise Content
Management (ECM) Solutions to government and commercial customers. Using our IMEDGE
family of imaging and document management products as a foundation, we provide the ability to
manage a wide variety of electronic objects, including images, office documents, graphics, voice,
and video, e-mail, web content, and other information assets.
Our IMEDGE solution is used to build a digital repository of these objects, complete with library
services such as check-in, check-out, revision control, etc., along with the ability to manage these
objects throughout their lifecycles. We then leverage this object repository with a variety of
process management capabilities that automate and manage business processes and workflows.
Workflow capabilities span simple collaborative or ad-hoc workflows up to high volume
production workflows.
Finally, we use Enterprise Application Integration to tie the repository of digital information into
external line-of-business systems, user desktop environments, other content storage systems, and
more. The result is a comprehensive information resource management system that improves
productivity, efficiency and customer satisfaction while reducing ongoing IT maintenance efforts.
Edge Core Offerings
Our capabilities consist of four core offerings: Infrastructure Solutions, Organizational
Solutions, Datacenter Services, and Support Services.
Infrastructure Solutions
The IMEDGE Solution
The core of our Infrastructure solutions, IMEDGE® is an information resource management
system that ties multiple disciplines together to create a robust information management
infrastructure.
IMEDGE Infrastructure Applications:
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Storage and Retrieval
Record Management
Case Management
Enterprise Application Integration
Mobile Content Management
Workflow
Additional Infrastructure Products and Services:
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Data Architecture
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Data Warehousing
Data Stewardship
Digitizing Services (Document Backfile Conversion)
Third Party Hardware and Software Sales
Organizational Solutions
As Edge Systems migrates clients from paper-based to digital processes, we have the opportunity
to provide consulting services in several areas that leverage knowledge and impact the
organizational structure of government and commercial business. These areas include developing
new workflows, selecting technology solutions and providing change management solutions.
Transformation Consulting Services:
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Project Services
 Needs analysis
 Conceptual design of an information system that satisfies the requirements
 Project planning that provides a “road map” for the subsequent implementation of the
system, including the development approach, tasks to be performed, required
resources and their application, a project schedule, and cost justification for the
ultimate system
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Augmentative Services
 Custom application development using advanced development tools
 Training
 Project Management
Datacenter Services
Located in downtown Chicago, Edge’s data center is a state of the art facility that provides the
utmost in performance, availability, security, and systems management. The hosting center offers
an N-tier architecture, fully redundant hardware, redundant Internet links to multiple ISP’s,
multiple firewall layers, hardware load balancing, and full disaster recovery. Edge Systems
administration personnel manage the site 24 hours a day, seven days a week.
Datacenter Offerings
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E-Commerce Applications
Hosting Services
Support Services
Edge Systems provides software support and hardware maintenance for the core solutions that we
install. Our Support Center in Naperville, Illinois, provides customers with a single point of
contact 24 hours a day, 7 days a week.
Maintenance options include:
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Hardware and software toll-free telephone support
On-site support
2 and 4-hour response times
Extended coverage hours
24 hour a day, 7 day a week dispatch center
Remedial and preventative maintenance services
Management reporting
Partial Client Listing… * Indicates work performed in last three years
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US Army*
US Navy*
USDA*
Internal Revenue Service
Veteran’s Benefits Administration*
Yaskawa Electric Company
Indiana State Laborers Welfare and Pension Fund*
State of Maryland*
City of Chicago*
United States Department of Labor*
Aon Insurance Company
Chicago Housing Authority*
Additional Corporate Information…
Corporate Facilities
Edge Systems has facilities in Naperville and Chicago, Illinois. Our Naperville Headquarters
facility houses the Product Development and Systems Integration Laboratory as well as Project
Management, Marketing, Administration, and Warehousing functions. Our Chicago facility
houses a state-of-the art, high-capacity document backfile conversion operation as well as our
hosting services and E-commerce portal.
Personnel
Edge Systems, L.L.C. takes pride in employing an exceptional multi disciplined staff committed
to innovative solutions incorporating the latest technology. We combine managerial,
technological and engineering expertise to deliver superior solutions. We continually strive to
provide services that surpass our customers’ expectations. Skills Include:
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Database Management
Software Lifecycle Engineering
Document Support
Hardware and Software support
Document Scanning and Conversion
Data Archival & Retrieval
Web-Based Application Development
E-Commerce Application Development
E-Commerce Content Development/Marketing/Administration
System Engineering & Technical Assistance
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Structured Analysis & Design
Mission Analysis
Functional/System Specification Development
Technical Evaluations, Studies & Analysis
Operational, Functional & Technical Architecture Development
Advanced Applied System Engineering Methodologies
- Personnel Skill/Qualifications Summary
Engineering and Software Development- Edge Systems currently employs engineering and
software development specialists with education credentials ranging from Bachelor of Science to
Ph. D.
Project Management, Training and Support- Edge Systems currently employs a wide range of
Project Management, Training and Support personnel that are devoted to imaging and document
management solutions. Education Credentials range from Bachelor of Science to Masters. Project
Management, Training, and Support personnel skill sets include, but are not limited to, the
following:
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Project Management
Business Process Analysis
Client Support
General Administration/Coordination
Training
Documentation
Certifications
Edge Systems employs 6 individuals who are both Sun Microsystems Workstations and Servers
Sales and Technical Certified, and Hewlett Packard Servers and Workstations Sales and
Technical Certified.
DUNS #: 122320450
Edge Systems Locations and Phone Numbers
Corporate Headquarters
Edge Systems, L.L.C.
1805 High Point Dr., Suite 103
Naperville, IL 60563-9359
(630) 810-9669
(630) 810-9228 FAX
www.edge.com
Hosting and Backfile
Conversion Center
Edge Systems, L.L.C.
819 S. Wabash Ave., Suite 500
Chicago, IL 60605
(312) 347-0880
(312) 347-0889 FAX