OFF White Paper Final JBB 09-13-10 Re-Weaving the Community, Creating the Future Storytelling at the Heart and Soul of Healthy Communities Barbara Ganley The Orton Family Foundation 1 OFF White Paper Final JBB 09-13-10 Re-Weaving the Community, Creating the Future Storytelling at the Heart and Soul of Healthy Communities “If history were taught in the form of stories, it would never be forgotten.” —Rudyard Kipling 2 OFF White Paper Final JBB 09-13-10 Copyright © 2010 by The Orton Family Foundation All Rights Reserved 3 OFF White Paper Final JBB 09-13-10 CONTENTS Introduction XX I. The Story of Storytelling XX II. Why We Need Storytelling XX III. Storytelling in Action XX IV. Listening: The Transformational Moment XX V. Into the Future XX Appendices XX a. Story Circles XX b. One-on-One Storytelling: Story Interviews XX c. Solo Storytelling XX d. Publishing Stories XX End Notes XX 4 OFF White Paper Final JBB 09-13-10 Introduction The Orton Family Foundation’s Heart & Soul Community Planning approach calls for nothing less than sweeping change: a bottom-up, across-the-board retooling of planning in cities and towns across America. The singular times we live in demand it. Citizens, increasingly, are calling for it as they reclaim their voice to shape the future of the places they call home. What do we mean by sweeping change? A community’s ability to envision the future and embrace and absorb change instead of haltingly resisting it. Or, worse, embracing it, no matter the cost. A truly open, inclusive and spirited process in which townspeople, local government and the private sector come together. A time when scores of residents of every town get involved, get to know each other, claim a vision and share the responsibility for their futures. Big words. High aspirations. Yet the Foundation also understands that change, except in wartime or other crisis, is rarely sweeping, but, rather, creeping: an incremental, hardly perceivable accrual of decisions and actions leading—pretty much—in one direction. Real and lasting change comes about when people’s hearts, souls and minds are engaged enough to allow them to re-imagine the possible and change their behaviors. That is why the Orton Family Foundation focuses its work—its learning, really—in small cities and towns in the Northeast and the Rocky Mountain West, where we can grapple with citizens shoulder-to-shoulder as they meet their particular 5 OFF White Paper Final JBB 09-13-10 circumstances, challenges and opportunities, engaging each other in the work of understanding who they are as a community and who they might like to be in 25 or 30 years. The change we, along with a multitude of other organizations and individuals across the country and globe, seek, must come from residents in their villages, neighborhoods and towns. How, then, to engender such change? To set the stage? One way, we believe, is through story. Over the last couple of decades a growing number of approaches have demonstrated the success of fostering open, free and heart-felt conversation in the public forum between people of differing interests. Social commentators such as Scott Peck, Francis Moore Lappé, Alan Wolfe and Robert Bellah, have documented that when people understand each other, there is an authentic foundation for problem solving and consensus building related to proposed public action. Practitioners such as Daniel Yankelovitch, John McKnight, Jody Kretzma, Joanna Macy and Angeles Arrien have successfully put storytelling to work in a wide range of civic and community applications. Storytelling has proved its promise in the Foundation’s Project Communities, where we get dirt under our fingernails working with residents, stakeholders and leaders. From Golden, CO to Victor, ID; from Damariscotta, ME to the Borderlands of Rhode Island and Connecticut; from Starksboro, VT to Biddeford, ME, over the past three years story has built trust, torn down walls, and helped citizens come together behind the values and vision they want to have steer change in their varied towns. And yet story is not widely embraced as a keystone to successful civic engagement, much less planning. Among the wide range of public planning activities across America from neighborhoods and area plans, to comprehensive plans and zoning regulations, providing an authentic, democratic voice to a truly engaged public is essential. Storytelling, with sharing and listening, can be a way to engage the heart and soul of people in a true and meaningful exchange of hopes, aspirations and ideas. Threading storytelling through an entire planning process and allowing the time for the exchange of personal stories may mean some extra 6 OFF White Paper Final JBB 09-13-10 time, but more often than not, that time will payoff in gaining understanding, heading off wasteful conflict and forging lasting agreements. Storytelling brings civic benefits in its own right whether linked to other public activities like planning or not. * * * In her essay “Re-Weaving Community, Creating the Future” Barbara Ganley eloquently and intelligently builds the case for the value of storytelling to both community planning and community building; the latter, we believe, is a prerequisite to forward-looking land use planning that sticks, because it reflects the will and vision of townspeople. In making the case, Ganley acknowledges the work and writings of many practitioners, activists and authors. The Foundation’s and Ganley’s work around storytelling rests on the insights, experimentation and success of many, many others before and with us. In fact, the case for storytelling is as old as the earliest cave paintings. Story is what distinguishes humans from all of our mammalian relatives, distant and close. It is the glue that binds hearts, souls and minds, and it is the force that can heal wounds between and among individuals and communities. It is the light that sparks mutual understanding and respect, which in turn fuel positive, collective action. Ganley, founder and director of Community Expressions and a leader of the slow-blogging movement, has worked with the Foundation for the last two years experimenting on the ground with how to weave storytelling into our Heart & Soul Community Planning approach—how to use it along with other civic engagement methods. In doing so, she has furthered our vision and mission: to help “small cities and towns describe, apply and uphold their heart and soul so that they can adapt to change while maintaining or enhancing the things they value most.” And she has remained convinced, as have we, of the unique ability of story to set the stage for healthy communities. 7 OFF White Paper Final JBB 09-13-10 In this essay Ganley explores both why story matters in its own right, but also why it matters to a fragmented society and to increasingly fragmented communities. She emphasizes the central importance of reciprocity to sharing stories, and the transformative strength of listening, a trait in short supply these days. She models the importance of listening by bringing many voices to her essay; she has examined what scores of colleagues have said and done about telling stories in community. We are not suggesting that settling around a fire to share tales is a cure-all, though it is great fun. We propose that in sharing stories and listening to one another, residents take the first steps toward greater understanding—toward “creeping” change. We propose that such understanding underpins community members coming to know each other (and each others’ values) well enough to move forward into a future—despite its many unknowns—with confidence and the surety of purpose to maintain and strengthen a town’s inherent, unique character, its heart and soul. In this impassioned and carefully researched essay, Ganley tells the story of story and why it matters to each and all of us; to our individual as well as our collective future. William Roper, President & CEO Orton Family Foundation 8 OFF White Paper Final JBB 09-13-10 I. The Story of Storytelling If we can work and talk not in terms of dollars raised and acres saved but in terms of lives transformed, our projects will, indeed, become parables for another way to live on this earth. —Peter Forbesi We brought data. Lots of data. We all brought arguments based on the zoning regulations, traffic stipulations, and planning requirements. And then we positioned ourselves squarely on one side of the development line and the other—transform or preserve the historic structures and surrounding lands. We challenged each other, questioned one another’s numbers, hoarded information, lobbied this neighbor or that until little neighborliness remained. Differences deepened into divides. Distrust settled like a shroud over a community that had long prided itself on being friendly. Not only did we lose the historic site, we lost one another. Stories might have saved us. Story did save a single, majestic tree. Or rather, a ten-year-old, with no metrics, no data, armed only with stories, saved the tree. This young girl, hearing that the towering cedar was slated to be cut down “to improve the view,” approached the developer with the story of the tree as she knew it—how it was enchanted and had protected children, how she herself had clung to its trunk and sailed across the bay, entertained friends both real and imaginary beneath its boughs, and retreated to its branches with a book when she needed a break from the world of adults. The tree wasn’t just a tree, it was a center of life there. The 9 OFF White Paper Final JBB 09-13-10 developer, it turned out, had played within the cedar’s shelter as a boy. He told the girl his stories and his daughters’ of growing up there, and then he spared the tree. If the rest of us had slowed down enough to share stories about what really mattered about that place—a 100-acre point in mid-coast Maine—what else might have been saved? The character of the site? The undeveloped land beyond? Would telling and listening to stories have helped us acknowledge each other’s perspectives? Instead of drawing lines in the sand, could we have found common ground? Instead of polarizing us, our differing views on that landscape’s future might have led us to innovative solutions. Controversy but not conflict. Doubt but not intractability. Tension, confusion and uncertainty are not necessarily bad. Physicist Richard Feynman tells us “doubt is not to be feared, but … to be welcomed, as the possibility of a new potential for human beings.”ii But without trust, all we had was fear. Documentarian and digital storytelling pioneer Daniel Meadows shares a story about how one man saved his community’s local bus route. None of the statistics; the reports; or the pleas from groups, organizations, and associations had moved the authorities from their decision to eliminate the costly, seemingly wasteful bus service. Then the bus driver stood up and told a story. He described his route, how, yes, fewer people rode the bus these days, but how the route and the bus itself were crucial points of contact for many. He told how the bus was more than a bus—he brought milk to an elderly lady, checked in on shut-ins, talked with riders about their lives, listened to their stories—how this sort of service provided far more to residents than data about the number of passengers per week could reveal. The bus was one strand of what kept the village intact.iii One ordinary person with a true story made a difference. The bus driver had located at the heart of community what Randy Hester calls a “sacred place”iv and Ray Oldenburg a “third place”v that likely would not make its way into planning documents, yet, if lost, could diminish the town. An essential truth was delivered through the driver relating the human experience of that bus route. Story made certain facts memorable: the board will long remember why that bus route lives on. 10 OFF White Paper Final JBB 09-13-10 “Through the transmission of story,” Daniel Meadows declares, “change can happen.”vi. Such storytelling can work magic, yet it remains on the fringes of planning for the future of most towns. Some perceive story as too slow, too soft, too unpredictable to be of real value. With experts such as Ed McMahon, Senior Resident Fellow of Urban Land Institute, telling us we have forty years to overhaul our planning approaches or face the loss of the rural altogether,vii many seek efficient, scaleable, measurable solutions—now! On the face of it, we have all the tools and knowledge we need to move effective land use planning decisions into action for the future well being of our small cities and towns. Planners and community designers are highly skilled; their tools stellar for data capture, analysis and even visualization; scholarship abounds about the importance of civic engagement and the effectiveness of participatory planning processes; the number of ways to connect people to each other is unprecedented. So why do towns so often lurch from crisis to crisis? Maybe because some fundamental assumptions go unchallenged. Displays of information, code and legislation alone do not make a community more livable. Data-driven design isn’t enough to pull townspeople together to make decisions that will affect generations to come. Could Michael Pollan’s criticisms of the professionalism of eating --“Thirty years of nutritional advice has only made us fatter and sicker”viii-- be similarly lodged at planning? Have townspeople abdicated responsibility for their future to officials and professionals? Where are those whose lives are intertwined with the neighborhoods where they live? Have they gone missing? Are we—most of us—asleep in the castle, waiting for a hero to rescue us? As Anand Giridharadas declares, “Welcome to the Age of Metrics—or to the End of Instinct… what we know instinctively, data can make us forget.” ix Ecology’s basic principle is that everything is connected. Studies emphasize that communication between groups and inclusiveness of decisionmaking processes are keys to community acceptance of planning decisions.x Yet other studies, including Robert Putnam’s well-known Bowling Alone,xi report the fraying of the community fabric through the loss of neighborliness and the straining 11 OFF White Paper Final JBB 09-13-10 of “weak ties.” Have we forgotten that “creating a future is different from defining a future”? xii That “the built and cultural environments are secondary gains of how we choose to be together”?xiii Have we forgotten that only by building bridges between groups can we nurture our sense of belonging? Belonging. It is an essential condition of human society, built on a triple helix of trust (this place and these people will shelter and accept and value me), responsibility (this place and these people care for me and I will in turn care for them)xiv and collective efficacy xv (I will act if others around me also act). Reciprocity is the DNA of belonging—I trust you because you trust me because I trust you. The more we know that our neighbors and friends will participate, the more likely we are to get off our duffs and lend a hand. The more connected townspeople are to each other and their town, the healthier our towns will become.xvi To build that shared sense of belonging, we need bus drivers looking in on people along their routes; we need majestic trees with special meaning for people from all quarters. Since the Age of Reason, we’ve been increasingly encouraged to trust information more than each other—to replace myths and folklore with facts and data. The more access to information we have, the more we turn to professionals to help us sift and filter and decipher it, to collect, analyze and present it. We expect rationality, numbers and logical plans to be the sole ingredients of good decision making. We turn to outsiders’ expertise to help us make decisions, but not to our own knowledge of the special character of our neighborhoods, rural towns and landscapes. As E. O. Wilson cautions, “we are drowning in information, while starving for wisdom.”xvii From the dawn of community, wisdom has lived in stories, whether cave paintings, fables, or religious texts. By illuminating the human experience of facts, stories place the facts in context, helping them to blossom into a truth, not just information.xviii But we can be downright suspicious of story, as a managing director of the Rockefeller Foundation demonstrates in saying, “The power of metrics is that it enables us to deploy our marginal dollar to the best problem-solver, not just the best storyteller.”xix We educate the story right out of ourselves—or at least we try.xx 12 OFF White Paper Final JBB 09-13-10 We are not, however, creatures of statistics—few of us remember long strings of numbers much less their relevance to our futures. We do remember story. Long stories. Many stories. Facts alone do not bring us and hold us together in community; only story brings a complete or accurate portrait of ourselves and why things are the way they are. Planning documents build neither trust nor participation. We need stories. We are hard-wired for stories. We are by nature storytellers. * * * {Sidebar quotation} The value of information does not survive the moment when it was new. It lives only in that moment. It has to surrender to it completely and explain itself to the moment without loss of time. A story is different. It does not expend itself. It preserves its strength concentrated within itself and is capable of releasing it even after a long time. —Walter Benjamin xxi From childhood we pick up the patterns of culture and community—who and how to trust, and how to act—as we listen to tales, parables and myths, and to family stories, and learn to share our own. We ask our parents to repeat the stories of our earliest days, of their earliest days and of where they grew up, of our grandparents and ancestors and of how our families came to be, how they came to settle in this country, this region, town, and home. We ask and ask some more, and the tapestry of human experience begins to reveal its texture and details—the why and how of people’s relationships to one another and to home. Evolutionary psychologists explain that language arose to provide social glue within large groups, that gossip makes us familiar enough with one another to make community possible. xxii Because we learn by attaching the new information to the 13 OFF White Paper Final JBB 09-13-10 old, xxiii storytelling plays a crucial role in making sense of the world. Narrative structure, its arc through time, calms the chaos of random moments of sensation and emotion, and gives shape to what we feel and believe.xxiv Within a town, sharing stories builds a common vocabulary rooted in that town. Pulling together the shards of memory about the tree into story, the young girl voiced the tree’s meaning, its relevance to her and to the community. Not just in the past, but right now as well and in the future. As historian William Cronin notes, stories “provide the fables on which we rely as we confront moral dilemmas and make choices about every action.”xxv They convey cultural knowledge and the skills and processes necessary for survival. They let us know where we fit into the world and how.xxvi Whenever we run into one another in town and exchange our news and views, however briefly, we strengthen the invisible threads of relationships—yes, you live here, too, and have experienced the weather, heard about the bear, met the new baby, thought about a proposed school consolidation. I know you. You know me. The act of exchanging news and views builds bonds and bridges because “it takes two to story.”xxvii It takes telling and listening from equal, active halves of the whole. “Through stories, we reach across the rifts,” Scott Russell Sanders tells us, “not only of gender and age, but also of race and creed, geography and class, even the rifts between species or between enemies.”xxviii Story is, therefore, vital to belonging, to community. It just might be the missing piece of the planning puzzle. If storytelling is essential to strengthening community life, why is it so often overlooked as a planning tool? Could it be that storytelling, in this Age of Distrust,xxix has become so associated with the realms of entertainment, politics and commerce, where it is used to manipulate us, that we no longer trust it to help tell the truth? We’re deluged with “stories” and “storytellers”. Turn on the television, open the newspaper, fire up your browser—from folksy stories used by Madison Avenue to hawk wares, to sensationalist tales of people’s private lives on reality television, 14 OFF White Paper Final JBB 09-13-10 to heart-felt accounts that politicians lace through campaign speeches, to personal blogs narrating life’s details, we’ve got story. Just look at the proliferation of storytelling in leadership and corporate workshops, in public-speaking seminars, in doctoral dissertations on organizational culture and career advancement.xxx Skip the slides and tell the story, we’re advised. According to researcher Christian Salmon, whose Storytelling: Bewitching the Modern Mind details the rising use of storytelling since the 1990s as a tool of coercion, we have good reason to be wary of story.xxxi Storytelling misused undermines serious planning efforts by inviting a glossing over of reality, co-option by a few dominant voices, or crippling nostalgia for an unrecoverable past. A story that is a superficial rendering of a complex issue or a community-held value—“We love trees!”—over-simplifies the interplay of factors leading to a community forest plan. Skeptics are right to worry about sittingaround-the-campfire-everyone-sharing storytelling masking self-congratulatorykumbaya planning lite, the sorts of approaches that make the people participating feel good about themselves, but fail to bridge rifts or articulate clear values and an inclusive vision.xxxii Likewise, if a single story drowns out the rest, if stories are manipulative, if we spin around and around the same old stories that let us rationalize or champion the way things are, they will undo us.xxxiii We’re seduced by the good old days, and as Clay Shirky points out, “the bias for continuity leads to the substandard.” xxxiv And so, stories can polarize us, separating us into gated communities of thought and belief, allowing us to dismiss facts we don’t like, or make us complacent and hand over responsibility for our future to officials while we blame them for outcomes distasteful to us. Any powerful approach applied carelessly takes on a cynical cast and risks doing more harm than good. It isn’t the approach itself that is the problem, but how some abuse it. 15 OFF White Paper Final JBB 09-13-10 II. Why We Need Storytelling As people and advanced industries hunt the globe for locations, they will not necessarily seek out those places that are the biggest, the cheapest, or the most well favored by location. Instead, they will seek out a new kind of geography, one that appeals to their sense of values and to their hearts, and it is there that the successful communities of the digital age will be found. —Joel Kotkinxxxv These are confusing times. Rural towns in the United States are becoming increasingly diverse while paradoxically resembling one another more and more.xxxvi As independent businesses and vibrant downtowns melt into the repetitive sprawl of housing estates and chain-store malls, our sense of place and space is transforming through virtual environments of computer and cell phone and augmented reality. Our sense of community is, if not askew, then morphing into something we have yet to grasp. We cannot therefore approach today’s reality as though it were still, essentially, the same place as yesterday. In a striking departure from previous generations, many Americans can now choose where they want to live, not based solely on family support systems or employment.xxxvii In search of “quality of life,”xxxviii some Americans can decide where to settle based on personal lifestyle decisions—proximity to solitude in the great outdoors, or to cultural, educational, commercial and/or recreational amenities. In this time marked by “networked individualism,”xxxix we commute to our lives by car or by computer, and live at ever-greater distances from work, family and even friends. Those who have access to the internet and are so inclined, shop for just about everything they need without leaving home, have social lives without 16 OFF White Paper Final JBB 09-13-10 actually being with people, and work from their kitchen tables turned away from one another toward a world of their own liking. Since the 1960s our cars, roads, malls and suburbs have been pulling us from the hyper-local; now the emergence of online connections might further lure us away from what’s happening on our street, our neighborhood, our town. We know in a flash what is happening across the planet—perhaps better than what is happening across the street, and more and more we know what is happening across town via communication technology rather than a chance conversation on a street corner or over coffee at a diner. No wonder sociologists are claiming that work is the new neighborhood.xl Sociologist Barry Wellman observes that “the broadly-embracing community, nurturing and controlling, has become a fragmented, variegated and personalized social network.”xli As a result, Americans are less dependent than we once were on the local, practical story of survival—those tales of coping with climate and terrain and the rhythms of life. We don’t necessarily know we are greasing the wheels of community as we exchange jokes about the weather in passing. We might not recognize that the one about Great Uncle Leo’s close call with the tractor is more than a silly anecdote. Or that we ordinary people are storytellers. As we turn away from traditional means of staying in touch with each other—from the dinner table to the local newspaper, to the corner grocery store and post office and school—we lose everyday, serendipitous exchanges of information and know-how. We lose shared language as simple as a wave of recognition or a comment about the weather: the small background stories, the heart and soul stories. Without that daily swapping of stories, how do we tell our stories of what really matters to us about this town and its future? If stories are the bones of community but fail to meet immediate needs, how do we know they are important? We might not even know our neighbors, because we do not necessarily need to know our neighbors.xlii We rarely need to see them. And as our neighborhoods grow more diverse, we become fearful of people we do not get to know through daily interactions. If we do have front porches or sidewalks leading to each other’s 17 OFF White Paper Final JBB 09-13-10 homes,xliii we rarely use them. We head to a gym, or run or bike through our neighborhoods for exercise. In our climate-controlled cars we are cocooned from what’s happening outside as we plug into radio, iPod or phone, slap in a DVD for the kids, who increasingly interact via text and voice rather than in person, “pinging their posses”xliv but not necessarily meeting up with each other. “In 1969, 41 percent of [American] children either walked or biked to school;” by 2001 only 13% did xlv— they grew up knowing their towns from the vantage point of a car window or the specific places they were carted to: school, church, store, skate park, library, playing field, friend’s house. How do kids who no longer hang out in or explore their downtowns and neighborhoods get to know the rhythms of a place ? Increasingly, we treat even public spaces as private, remaining within our own personal orbit through the tether of mobile technology, distanced from people sharing our physical space in real time.xlvi When candidate Barak Obama gave a speech in Berlin in July, 2008, a photojournalist caught the moment—we see Obama on stage and the thousands thronged about him, a sea of cell phones and cameras held high and clicking his photograph.xlvii They were capturing—and sending—the Kilroy momentxlviii—I am here…we are here—you too are here even if you’re not here.xlix In other words, even when we are together in place, we’re often also somewhere else, focused on recording and transmitting the experience more than experiencing it. Humans are still highly social creatures, and we are in an intensely collaborative, social, participatory era; we’re participating all right, just not necessarily face-to-face. We join in via mixed-media communication technologies in numbers and ways that boggle the mind.l We call and txt one another, Tweet donations, one-click to sign online petitions, swap photos and mash-up and broadcast work.li We play in YouTube bands,lii write stories together; scientists collaborate from laboratories across the world.liii Stuart Butterfield, co-founder of the photo-sharing site, Flickr, likens this phenomenon to the salons of 19th-century Paris, where friends assembled in living rooms to create music.liv But today no one has actually joined us in the parlor.lv 18 OFF White Paper Final JBB 09-13-10 In Here Comes Everybody, Clay Shirky points out that “our social tools are not an improvement to modern society, they are a challenge to it.”lvi Perhaps they challenge our small cities and towns especially, communities that once depended on close quarters, on neighborliness, on community connectedness for survival. Studies show us the importance of friends to our health,lvii and how we seek strong bonds with affinity groups, but—and this is what is confounding to the local—no matter how distant those groups may be.lviii Because online connectivity lets us form, join and leave groups with astonishing ease, we can, with equal ease, retreat into our trusted tribes and silos,lix and, at the extreme, into willful ignorance and fundamentalism, avoiding what is new, different, or what we do not understand.lx We’re as good at tuning out what we do not want to see or know or interact with as we are at tuning in what we do want. And what we do want can become narrower and narrower the more we confine ourselves to echo chambers of thought and belief. If we spend much of our social time online with people who share our opinions, how do we form those weak ties across our towns? How do we get to know those new neighbors? How do we plan for the future of our communities when we spend so little time in them or paying attention to them except when there’s a contentious issue on the table with an impact that might affect our own backyards? To rouse us to get involved, the issue must have personal relevance. Only when we come into contact with the stories of fellow community members, will their views, their needs and dreams have relevance for us too, opening us to the value of diversity and community spirit—to the value of our neighbors being able to hang out their laundry even if we do not like seeing their laundry.lxi How can we belong to our community if we fail to recognize it as one we wish to engage with? We talk a lot about resilient, diverse communities needing to build trust between groups, but how do we come together if we’re growing farther and farther apart?lxii Some towns believe that disconnects and divides will be eased by educating residents and inviting participation through postings in the local newspaper or mass 19 OFF White Paper Final JBB 09-13-10 mailings, but studies show that we need to trust the person delivering the news before we’ll act on it. lxiii We will not leave our warm homes and trusted groups for the wider community just because experts, officials or activists wish it so. {Sidebar Quotation} We believe we live in the ‘age of information,’ that there has been an information ‘explosion,’ an information ‘revolution.’ While in a certain narrow sense this is the case, in many ways just the opposite is true. We live at a moment of deep ignorance, when vital knowledge that humans have always possessed about who we are and where we live seems beyond our reach. An Unenlightenment, An age of missing information. —Bill McKibbenlxiv Land-use and community planning efforts can exacerbate the trust problem by contributing to the semantic gap widening between institutions and the public.lxv Experts often use language the layperson finds confusing or distancing, even alienating. Meaningful community development is often defined as “neighbors working with neighbors to solve community problems defined by the community, identifying local resources, and working towards self-sufficiency.” lxvi Just about everyone agrees that “open channels of communication and opportunities for civic engagement are … key underpinnings for vibrant, democratic communities.”lxvii Pundits talk, too, about the essential roles of social capital and community agency— our capacity for collective action. lxviii Many groups use some version of the following recipe to foster inclusive civic participation: “Inform, Consult, Involve, Collaborate, Empower.” lxix Transparency. Thoughtfulness. Honesty. Actual implementation of the ideas solicited. Nice words. But what do they really mean? Do they convey real meaning outside of documents? Have you ever heard someone tell a good story piling on all those words? Today’s youth, who will soon shoulder responsibility for the future, feel this gap acutely. Young people often feel excluded from participating meaningfully except in specifically youth-oriented projects.lxx As social scientist Jean Twenge finds in her studies of youth: they “trus[t] no one, suggesting a culture growing ever 20 OFF White Paper Final JBB 09-13-10 more toward disconnection and away from close communities.”lxxi What message do we send—that we trust numbers, ROI, quantitative data, but we don’t trust the people with the numbers? Are we raising a generation that will trust neither experts nor people from across town? Out of urgency, some experts and officials may be guilty of drive-by participatory planning; participation is great as long as it’s really rubber-stamping, inclusiveness is OK as long as it leads to consensus. When a community is asked what it thinks and believes and wants, are experts and leaders willing to listen, to help them to act on it, to explain how their ideas intersect with data and expertise? Do experts trust the people? Or would they rather inform them and then involve them to carry out what they know is the best thing for the future? How do we build partnerships between expert and layperson, between professional and local knowledge based on trust? Take a town that sees a need to give its youth recreational opportunities. It plans to renovate and extend a park to include a playground for children, a skate park for teens, and green space for everyone. Having heard that “projects that connect young people productively with other youth and adults are now seen to be the foundations upon which healthy communities can be built,”lxxii the town approaches the youth for their ideas about the park. But, it turns out they do so only as a conceptual gesture. The plans and budget are already essentially set and even if the kids come up with decidedly doable, innovative designs, their ideas will become posters to decorate a park bulletin board, videos on YouTube, not realities. Their involvement amounts to an empty exercise. As a consequence, they won’t soon get involved again, they won’t believe that their voices matter, they won’t trust the local community. Neither will their parents. {Sidebar quotation} First, we see what we have—individually, as neighbors and in this place of ours. Second, we know that the power of what we have grows from creating new connections and relationships among and between what we have. Third, we know 21 OFF White Paper Final JBB 09-13-10 that these connections happen when we individually or collectively act to make the connections—they don't just happen by themselves. —John McKnightlxxiii What if before any plans are drawn or budgets built, any data about the pros and cons of a park are unveiled, the community comes together for a What Does the Park Mean to Us event to celebrate parks and the prospect of one, an event that opens with sharing of positive personal experiences in town green spaces? In small story circles people swap park stories, planners and developers and activists and fellow townspeople alike, and through that storytelling emerges the specific qualities of a park—the kinds of experiences and feelings that people value, from skateboarding to feeding the birds to sitting on a bench taking in the view.lxxiv No one is making suggestions at this point; everyone is sharing experience, getting to know one another from places that matter to each person. Youth notice their views being heard and they in turn hear adult perspectives through story, not declaration of position or plan, not through an adult’s invitation to contribute to a plan. That the gathering is celebratory and positive in tone gives people a chance to make connections and to be playful with their dreams before turning to the potentially challenging business of planning. Chances are that the town will get a better park, and the people will feel the benefits of in-person, participatory democracy as the seeds of trust are sown. People have to be given the chance, and have it mean something, to use their imagination and heart, to tell what they value about this park in their own way, using their own words.lxxv From these individual voices brought together begins to emerge the surprising, messy, vibrant story of community. {Side bar quotation: “Stories can accomplish what no other form of communication can,” Will Rogers writes. “—they can get through to our hearts. In our world of information transfer, data exchange, and media impressions, where we have become 22 OFF White Paper Final JBB 09-13-10 callused by so much communication, stories have the power to speak to us about what truly matters.”lxxvi} 23 OFF White Paper Final JBB 09-13-10 III. Storytelling in Action There is no way to build community…Community is the way. —Lee Cruzlxxvii In October 2009, Victor, Idaho (population around 1,000) filled Pierre’s, its historic theater, for a first-ever citywide storytelling event. People came out to hear three longtime residents tell stories about what they found special about Victor. They came to enjoy digital storieslxxviii made from interviews with residents, young and old, from all points of the community compass. They came to meet one another and get their first taste of story circles. The ninety or so people, one attendee commented, represented the widest spectrum from the small city that she had seen together in the fourteen years she had lived in Victor. The event was about sharing and listening, not about solving problems or tackling issues or taking stands. There was no get-things-done, we-need-answers rush-rush tone. Many people turned out thanks to a troop of Boy Scouts that had volunteered to help with the digital stories and invitations. Hailing from families across town, the Scouts asked the people they knew, and since those people trusted the boys that the evening would be worth their while, soon one family told the next told the next about joining in on the fun. It was a case of collective efficacy in action. It was about trust—first gaining the Boy Scouts’ trust, then the Scouts spreading the trust—and the value of cross-community social events. Victor’s storytelling evening led to good will, new connections, volunteers signing on to participate in Envision Victor’s Heart & Soul Planning Initiativelxxix and the inception of the First Annual Victor Wave Day, when everyone would wave to each other the way one of the evening’s storytellers recalled had been common 24 OFF White Paper Final JBB 09-13-10 some years ago. Where had the waving gone, people wondered, and how could they bring it back?lxxx These small outcomes, focused as much on fun as future planning, boosted community spirit and energy for collective action. {Sidebar} Weave Community Storytelling Approaches Into Planning Processes: To support belonging by building trust and responsibility To engage the full community across weak ties To hear what really matters To identify and encourage local capacity To offer create solutions to current challenges To envision the community’s future To enjoy being a community That is the first step toward creating a culture of community collaboration and collective responsibility, and of participation in taking next steps. To engage more people, especially those less likely to participate, to facilitate inter-group socializing and to describe and acknowledge the community’s experience with place will take additional storytelling gatherings like this one and theme-based storytelling focused on a specific issue or location, such as a working waterfront, proposed commercial development, or traffic-calming measures. It will take some smart marketing based on understanding local demographics, as Victor’s Scout Troop so aptly demonstrates. It will also take one-on-one storytelling and solo storytelling as well as the publishing of stories as described in the Appendix, and a weaving in of complementary processes such as facilitated dialogue, asset-mapping, arts and small-action projects,lxxxi offering an effective jumping off point for communities to engage with potentially contentious issues.lxxxii One storytelling event does not bring a town together over its divides, but it’s a start. What distinguishes the storytelling I advocate is that it is by, with, and for an entire community. As much about the give-and-take of the social storytelling moment as about the stories themselves, community storytelling builds 25 OFF White Paper Final JBB 09-13-10 relationships as it compiles information, knowledge, values and know-how. It honors the individual’s as well as the town’s story by bringing diverse voices into juxtaposition, highlighting differences, opportunities, concerns, gaps, and similarities—the patterns of a community that single stories or quantitative data might miss. It spreads across town through effective marketing (e.g. a Scout troop) and a combination of no-tech and high-tech group, one-on-one and solo storytelling methods.lxxxiii It involves social media and sitting next to each other on folding chairs. It brings in outside experts for advice and training and technical expertise while townspeople take charge and retain ownership. Above all it is flexible, the town adapting the storytelling particulars to meet its capacity and goals. It is today’s small community acting and reflecting, boldly and collaboratively, imaginatively and responsibly—together. Philosopher Pierre Levy urges us to extend our knowledge far beyond our individual consciousnesses by engaging in reciprocal apprenticeships in which each person is both expert and apprentice to the other.lxxxiv To foster such collective intelligence and belonging, the story circle lies at the heart of community storytelling.lxxxv We sit in the circle on equal terms—no one’s at the head, no one’s at the tail. Everyone has something to offer. Everyone has something to learn. As, one by one around the circle participants share their stories, they sow the seeds of trust that make bonds and bridges possible. It resembles what we do around the dinner table, at hunting camp, a church social, a book group meeting, lunch with friends and colleagues. Not everyone will wish to attend group storytelling events, and there are many other ways for community members to contribute their stories, as outlined in the Appendix, but as much as possible, I encourage towns to anchor their projects in inter-group, communitywide story circles. Round-the-circle storytelling greases the gears of connectedness, sustains relationships, keeps one another up-to-date, and passes along the lessons we carry from the past and learn along the way. There are as many storytelling projects as there are communities, but a combination of community-wide, small-group, one-on-one and individual storytelling opportunities will weave a richly textured picture of the community and 26 OFF White Paper Final JBB 09-13-10 its values while building social capital. Each of the approaches offers singular benefits; together they can bring about change.lxxxvi Story circles lead to the discovery of shared interests, which, Margaret Wheatley claims, “changes people’s relationships for the better. If we recognize a shared sense of injustice or a shared dream, magical things happen to our relationships; we open to each other.”lxxxvii Victor, Idaho experienced this phenomenon repeatedly during the early months of the Orton Family Foundation’s Heart & Soul planning project. One longtime resident’s description during that first story-sharing event of his water-witching skills led a young woman, newly moved to town and from a decidedly different social group, to plan to contact him about learning how to dowse. In so doing, two traditionally isolated groups were connected, and preconceived notions dispelled. During another Victor story sharing, a young man and an elderly woman from seemingly opposite points on the community compass, discovered a shared love of the old stone buildings in town. That discovery helped to establish common ground that will serve them well, if, in the future, they find themselves at opposite sides of an issue.lxxxviii At a small, inter-group story circle hosted by two newly trained story facilitators, one host was openly delighted by a story an elder told about how years ago she routinely baked some forty-five loaves of bread a week to feed her large family. The next day, the facilitator found a loaf of freshly baked bread in her car, a gift from the elder. Now bread and story connect the two, foster mutual understanding and begin to draw their groups together. Story circles also identify local capacity that has gone untapped because it is not recognized as such. Youth, for instance, are often relegated to the sidelines because their abilities and the stake they have in their town’s future are overlooked.lxxxix Who knew that those Boy Scouts not only could use digital movie making tools—that surprised no one—but could bring people out for an evening of storytelling in town? What other skills and interests go unnoticed because a professional or expert does not hold them? We might discover things in ourselves and in our neighbors we never took to be assets—one man’s knowledge of the 27 OFF White Paper Final JBB 09-13-10 workings of the town clock or the rancher’s understanding of the local wildlife crossings or the forager’s mind map of the locations of wild edibles: this sort of local knowledge comes out in story, and through group storytelling becomes known to townspeople. {Sidebar Quotation} Groups give rise synergistically to insights and solutions that would not come about without them. —Brown, Collins & Duiguidxc Over time such storytelling paints a detailed, complex portrait that residents will recognize and yet find revelatory, the same way we seem to see our town anew when a friend or relative comes to visit for the first time.xci Or how we understand what makes our town special to us when we have to explain it to authorities who might not grasp its nuances, as happened in Damariscotta, Maine during a planning charrette. After months of story sharing, dialogue and conversation among themselves, the townspeople began to trust their knowledge of their town. They worked together, across groups, to modify the view of their town and solutions offered by the outside experts and thereby retained a central role in a process driven by outside experts. In this hurry-up era, stories are both more natural and more difficult to wrest from the blur of life. An effectively bold storytelling initiative takes effort and creative leadership. It takes careful planning: mapping the community’s demographics including its formal and informal groups and the people who act as bridges between these groups, and discovering how and where the community comes together, be it through sports or celebration events, small coffee klatches or town wide annual meetings. To encourage full participation takes designing a mix of storytelling processes and then moving the stories to action. The most challenging part of storytelling is revving up its rusty engine, familiarizing a community with its pleasures and productiveness. It takes slowing people down enough to listen. 28 OFF White Paper Final JBB 09-13-10 IV. Listening: The Transformational Moment Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. —Winston Churchill During a recent storytelling training, the story-sharer sat among a group of eager volunteers learning to conduct story interviews. xcii The older man tipped back in his chair and slowly moved into his story of coming to the valley as a boy, how those early years had shaped his love for the woods, the mountains, the wide wild spaces of the valley. His story was simple, straightforward. It was the telling that drew them in: his voice, his facial expressions and his body language radiated a deep affection for his town and its people; his sense of humor, that warmed up as he grew at ease, invited them into his story. The volunteers were riveted. And the more they leaned forward to listen, responsively, to the twists of his tale, the more he seemed to light up and remember. The trainees were so caught up with the story and the teller that they forgot they were there to practice interviewing techniques. After the story-sharer left, one of the volunteers exclaimed that she had a confession. She had always dismissed the man as someone with hardened, inflexible views at the opposite side of the political spectrum, but now, after sitting with him and hearing his story unfurl, she would never shut him out again. He loved this valley and cared for its future as much as she did. She still disagreed with him, but now she could talk with him across that gap and withhold judgment. Furthermore, she would listen more carefully in general. Here, in his presence, sitting in a circle of fellow listeners, she learned two of in-person storytelling’s greatest lessons: how it leads to both self-understanding and to empathy. 29 OFF White Paper Final JBB 09-13-10 {Sidebar Quotation} Somewhere along the way one discovers that what one has to tell is not nearly so important as the telling itself. —Henry Miller She learned that we listen through the scrim of our own experience. The Center for Narrative Studies calls listening “a dynamic of expectancy”;xciii old stories we’ve heard and our own stories become a filter through which we hear the new. Maxine Greene says that in our dealings with one another we must remember “that each of us achieved contact with the world from a particular vantage point, in terms of a particular biography. All this underlies our present perspective and affects the way we look at things and talk about things and structure our realities.”xciv If we listen with our own subjectivity acknowledged—something that becomes particularly possible when we are in each other’s presence--we will break through to a ‘receptive listening space’ where we come face to face with our own patterns of thinking and believing and communicating.xcv We will then accept what we have heard; we will feel how others’ stories brushing up against our own build bridges that will move us past prior assumptions, past fear and distrust. That training group learned that listening, really listening, builds empathy and a movement toward trust,xcvi but it can also bring surprise. Once we open ourselves to another’s story, we allow for the possibility that “however certain our expectation, the moment foreseen may be unexpected when it arrives.”xcvii Even if we’ve heard the story, know the teller or the place, hearing it within an intentional gathering brings things into new focus, deepening our understanding. There’s something about being out of the comfort of our own surroundings or in the presence of people with whom we do not ordinarily tell stories, of hearing our own voice and experiencing our stories being received. We never know when we might just save a bus route. We never know when we might discover common ground or be confronted by our own assumptions. We never know when we’ll learn a new truth. By pulling a single experience from the stream of life, storytelling gives us a chance to turn it over and over in our hands, and have it teach us again and differently. 30 OFF White Paper Final JBB 09-13-10 {Sidebar quotation} We don’t need more public hearings. We need much more public listening, in processes where we come together and commit to staying together long enough to discover those ideas and issues that are significant to each of us. —Margaret Wheatley xcviii During a story-circle in Maine a new resident of the small, seacoast town told a story about how his neighbor, without being asked, kept a close watch on his house when the newcomer was away. The telling of the story—and the naming of his wonder and delight in the presence of this neighborliness, so palpable during the sharing—brought home to the longtime residents sitting in that circle a local trait they had taken for granted. Then something else happened; they spent the next several minutes marveling over other instances of neighborliness that each had experienced. In so doing, they connected with each other and named what they valued while inviting the newcomer deeper into the community. Instead of checking off “neighborliness” on a values survey and moving on, in an interactive story circle the storyteller receives immediate feedback from his listeners’ body language, facial expressions and verbal response. He may be asked to explain, provide additional clarifying detail to the story—“what exactly makes this a neighborly community in your experience.” More than a general concept, neighborliness was named by the Maine storyteller and his listeners as a particular kind of interaction, something to be fostered in the future by efforts to encourage everyday neighbor-to-neighbor caring, such as block parties, clean-up days and online community gathering spots like Front Porch Forum.xcix Specifying in detail a universal value as it is actually experienced by residents will help a town to recognize and tend the value. Doing so in a group setting builds the good will and spirit necessary for people to invest the time and effort into future participation; to nurturing or protecting that value. 31 OFF White Paper Final JBB 09-13-10 Having a place named and described through someone’s experience in it secures the name for us and connects us to that place. As Terry Tempest Williams tells us, “If we don’t know the names of things, if we don’t know bighorn antelope, if we don’t know blacktail jackrabbit, if we don’t know sage, pinyon, juniper, then …we are living a life without specificity, and then our lives become abstractions. Then we enter a place of true desolation.”c Naming ensures our sense of belonging to the place, and prepares us to shoulder responsibility for its safe-keeping. Good storytelling is a process of naming that moves us past generalities, past the first thing we think of, the dull “malling” of language and image and insight. The Maine story circle also illustrates how stories beget stories—when we hear someone’s tale, we are reminded of our own, and we in turn offer our story. The newcomer’s tale of neighborliness prompted stories from his listeners and theirs led him to discover a new story--someone remarking that the town clock winder showed real community spirit led the newcomer the next week to collect the story of that clock tender, a digital story shared several weeks later at a communitywide story sharing event. The new resident’s sense of belonging increased, as did the scope of his participation. The viral impact of group storytelling—story leading to story—pieces together a mosaic of specific community assets as well as areas under threat or needing developing--as actually experienced. Being in that slow, relaxed, congenial space of group storytelling gives townspeople the time to reflect rather than to react, to reacquaint themselves with each other and what matters, and begin to look to the future with shared anticipation. We must come into contact with views other than our own or we become petrified, both fearful and fossilized. As we lean in to listen, we extend our capacity to encounter difference without being threatened by it. We begin to recognize others as not all that different from ourselves. We do not remain indifferent to those who share their story with usci-- empathy is possible, so we are willing to risk the vulnerability of telling our own stories. We move past simple platitudes of position into the deeper complexities of context, cause, and connection. We learn to enjoy 32 OFF White Paper Final JBB 09-13-10 one another. We begin the journey to where we welcome what Vera John-Steiner calls “a shared language, the pleasures and risks of honest dialogue, and the search for a common ground.” cii {Sidebar Quotation} The challenge is increasing and deepening trust by engaging directly with others to create culture that works for all of us.ciii —Frances Moore Lappé In listening to and telling stories, we are learning to understand the grammar of connection. When we sit together, we have the story, the teller and the telling to learn from. We respond as much to the language, the tone and rise and fall of the voice, the body language as to the words and details chosen, the scenes narrated, the arc of the story. When we listen intently, with humor and empathy, our focus shifts from what separates us to what unites us. We begin to understand why things are the way they are, and grow able to thrive on what a recent study found necessary to a healthy rural community: “both consent and dissent, and both trust and distrust.”civ Community storytelling, focused as much on listening as on telling, gives us unparalleled views into our own hearts and bridges to the hearts of others. Only then will we break through our own walls. Only then will we trust. Only then will we engage with potentially contentious issues. {Sidebar Quotation} A great story is never told once; it is shared again and again. If your community members share great stories about their involvement in the community, the stories will travel far and wide and encourage new and unknown people to dip their feet into your waters. —Jono Baconcv 33 OFF White Paper Final JBB 09-13-10 V. Into the Future This is a time for reflection and absolute boldness. This is a time to experiment without sacrificing any discipline. This is a time when we must allow what we care about most to guide everything we do. —Peter Forbescvi Weaving community and building the future requires more than the details of history, geography, and demographics; it requires more than considering the values, needs and desires of the various groups and individuals within a town; it above all demands community members coming together to discuss, weigh, deliberate, synthesize and act on its realities and dreams. We must improve social interaction between groups for the long-term health of our communities, and we must acknowledge that real participation in our diverse, shifting, digital-era towns presents challenges.cvii For towns to be resilient to the stresses and able to seize the opportunities of our time, not only enduring but prospering, demands healthbuilding as well as problem-solving approaches. It is also important to keep in mind that “if you’ve seen one rural community, you’ve seen one rural community.”cviii Local context calls for each town to mix its own brew of approaches and strategies to plan for the future.cix Accordingly, some communities such as Victor, Idaho will gravitate to action projects: its plans for a Neighborhood Emergency Readiness Program, a new Visual Gateway to the town and the restoration of Pierre’s, its historic playhouse.cx Another town will focus on the arts, such as Starksboro, Vermont with Orton’s Art & Soul Civic Engagement pilot projectcxi or Ukiah, California’s community with its theater project.cxii Others want to get right down to the business of decision-making. 34 OFF White Paper Final JBB 09-13-10 The good news is that storytelling is showing signs of life in communitybased efforts. Healthcare, education and economic development initiatives are incorporating storytelling to improve their reach and effectivenesscxiii; nonprofits and foundations are featuring the individual’s story on their websites to give life and shape to the impact of their programs.cxiv A story museum is planned for Oxford, England.cxv Master story interviewers such as Studs Terkel, Ken Burns, Ira Glass and multimedia series such as StoryCorps,cxvi and the New York Times’ One in Eight Million,cxvii with their constellation of local story projects, bring everyday people’s lives into our homes. In our own towns, we might find energized groups of local-history buffs collecting the stories of town elders to form an archive of the way things were. Organizations such as The Vermont Folklife Center and Appalshopcxviii offer training in ethnographic story capture, archiving and radio broadcast. Affordable voice recorders, cell phones, and digital cameras, free online editing applications and doit-yourself publishing venues promote the individual and grassroots efforts of citizen journalists and community story-catchers. Online or mobile participatory story tours such as Tracklines’ walkumentaries and The Murmur Project invite us to add our location-based stories right into the landscape, and Orton Family Foundation’s Community Almanac gives us an online space to upload and share all manner of multimedia story about our communities.cxix It is time to try storytelling out in the data-driven, expert-dominated world of land-use planning. Not to replace good data, surveys, interviews, dialogue or action projects, but to build the bones of community, to tend to its lifeblood, its heart and soul, its uniqueness. As a participant in Damariscotta’s storytelling remarked, “Drilling down on the specifics of the community with stories is valuable if you want to maintain the uniqueness. It wasn’t so much the common values that were interesting, but the unique gems that nobody had exposed before. You want to uncover those things that make a place unique.” Another townsperson said, “I felt that the stories were worthwhile. Those of us that did the interviews felt that not only did you really get to understand what people thought, but you got to know 35 OFF White Paper Final JBB 09-13-10 them better. It makes you feel better about your community.”cxx One of storytelling’s assets is its flexibility, how it can wrap around and in between other, more timesensitive, action-planning processes, intensifying their benefits by linking data to the personal, by translating the charts and maps and designs through group narrative, by going out deep into the community via story interviews even when controversy arises, by establishing and nurturing new connections,cxxi good will, and collaboration. We’ve set an ambitious agenda as the clock ticks: to shift the culture of landuse planning in order to save the character of small cities and towns across America. Paradoxically, to meet that tight deadline will take a slowing down, a savoring, sustained effort and creative leadership far more than any one-time blitz or any one approach.cxxii There are no shortcuts. This is not triage. Nothing could be more natural, explains Richard Kearney: “Telling stories is as basic to human beings as eating. More so, in fact, for while food makes us live, stories are what makes our life worth living.”cxxiii In the face of the pressures on our small towns, it will take courage to add slow narrative to quick and sure data-driven processes as we work together to identify sacred places, to develop important community assets and to strengthen relationships. It is hard to try something that seems so, well, traditional. Yes, this is slow community in fast, plug-in-and-play times. What a radical notion. It’s risky to put ourselves out there, to share and to connect. We’ve been disappointed so many times before. And yet we must take risks. How else can we create a shared future in these tumultuous times? Have power over our story? How can we do it without imagination and daring? Without curiosity and empathy? Without wisdom? Without story? What else can stitch together the cloth of community, dropping away the excesses of our times to see a better future, which otherwise can seem too vast, too incomprehensible, and just plain out of sight for most of us to concern ourselves with? In Writing at the End of the World, Richard Miller contends that in our universities, we spend considerable time and energy teaching about the ends of worlds but very little about the creation of better 36 OFF White Paper Final JBB 09-13-10 worlds.cxxiv Community storytelling helps release us from the shackles of the past— nostalgia and rancor both—while allowing us to honor and learn from it.cxxv {Sidebar Quotation} We start with the skill of relationship building, the story of self. Then we develop the skill of motivation or the story of us. Third, the skill of strategizing, or the story of now. And fourth the skill of action. —Marshall Ganzcxxvi The community that saved a tree but lost itself? Not here. Not anymore. Here, instead of our positions tearing us apart, our stories transform positions into the connective tissue. In the end, as the poet W. B. Yeats asks us, “What do we know but that we face one another in this place?”cxxvii It is time to shake off our fear and face one another. It is time for story. 37 OFF White Paper Final JBB 09-13-10 Appendix Note: What follows is a general overview only and not a guide to storytelling methods. See the Orton Family Foundation Website for Additional Storytelling Tips, Methods, Examples and Resources: http://orton.org/. Also see the Foundation’s paper, Storytelling As Told in Our Heart & Soul Towns. Story Circles In the spirit of sitting around a campfire, swapping tales, a story circle is a gathering of people sitting in small circles of chairs to share personal stories about place and community. Participants divide into groups of six to eight, a size small enough to allow people to get to know one another comfortably and to ensure that each person has ample time to tell a story and for the group to respond. They can be designed for any mix of participants: members of a single group, people interested in a theme such as local foods, neighborhoods, two or more groups brought together such as long-time residents and newcomers, or an entire town. The circle configuration invites everyone in on equal terms—while a facilitator will help move things along, there is no hierarchy here, everyone participates by being present, by listening as well as by telling a story. Participants share their stories, one by one around the circle, on the topic set for the gathering. After everyone has a chance to share, the group responds to the stories and then identifies the values found within the stories. At the beginning of a project use story circles to: Celebrate community Invite the full community to participate Foster bonding, build trust Highlight common ground Gather values 38 OFF White Paper Final JBB 09-13-10 In the middle of a project use story circles to: Reach out to groups that have yet to participate Bring groups together from across community divides Continue to celebrate the community Focus on specific values, themes and issues that have emerged Late in a project, use story circles to: Keep planning processes grounded in the actual community experience Diffuse tension during challenging meetings Celebrate community Continue to engage the full community Gather more, detailed information about values Acknowledge and reflect on accomplishments One-on-One Storytelling: Story Interviews Story interviews offer the intimacy of one-on-one storytelling, one teller, and one listener paying full attention to the story, the telling and the teller. This method is particularly valuable for engaging people at the edges of the community, or those who cannot or will not participate in story circles. Connections are forged as tellers feel listened to, valued. Some people will wish to be interviewed by a trusted and known person. For others, being interviewed by someone from a different part of the community offers real opportunities for trust building between groups. If the interviewer is a townsperson and not an outside professional, tendrils of trust build as the local interviewer comes to know the storyteller through voice, story and way 39 OFF White Paper Final JBB 09-13-10 of telling. It can be the first step to participating in new ways, drawing people from all the point of the community compass into the heart of the town. Story interviews are pointedly about story—the narrative of an experience with community values--rather than just about information. A trained community member sits down with a fellow townsperson to listen to and record that person’s story, and then together, the two explore what the story reveals about what matters about this place and community. With the story sharer’s consent, the storytelling session is recorded on audio and/or video, edited, sections perhaps transcribed, published and then gathered with other story interviews for further synthesis, comparison, and integration into other planning approaches. Story interviews reveal richly textured insights into community values, issues and perspectives. The stories live on beyond the moment of storytelling to spark discussion and further comparative study and they build enduring connections between the people of a town. The process of conducting, capturing, editing and publishing a story interview has a profound impact on the interviewer through close contact with storytellers and their personal stories of place and community. The time spent together builds trust, empathy, and understanding between listener and teller, and thus can aid in the process of strengthening community bonds and building bridges, one by one. There’s nothing quite like being in the presence of someone telling their story; there’s nothing quite like having someone make the effort to ask for your story and then come listen to it and then publish it. Solo Storytelling Not everyone will attend a story circle or grant an interview. But everyone can be invited to contribute to the storytelling by sending in a story or posting it online. Solo storytelling opportunities offer the greatest degree of freedom for the tellers by allowing them to share on their own terms in whatever media they choose and from where they live. Another advantage is that the story itself is preserved and viewable. 40 OFF White Paper Final JBB 09-13-10 The drawback to the storyteller producing the story and delivering or posting it is that the teller does not necessarily also become a listener. And has no particular, specific listener. Who is listening? Do listeners pay full attention to our radio stories, or do they catch it through one ear as they drive, make lunch, work on something else? Do they skim our newsletter story? Who is responding and reaching out over that gap between people to set those first seeds of trust? Will you learn something from reading such a story and from creating one’s own? Absolutely. But this sort of storytelling on its own does not necessarily build a sustained sense of belonging. It is an excellent complement to the other storytelling processes. Publishing Stories Stories continue to work their magic long after the telling is done by spreading through the community. They can be placed right into the heart of town: in local newsletters or pasted to community bulletin boards, recorded and broadcast on local radio or as podcasts, videotaped and screened at town events, on local television, or on a community website or YouTube channel, or Orton Family Foundation’s Community Almanac. Stories find homes in the tangible spaces of town—visual stories (photographs of earlier times or today, paintings and drawings) can grace the library, fill a purpose-made kiosk on Main Street, be posted to a bench at the bus-stop, located as a Heartspot.cxxviii They can be clustered and compared according to theme, location, era; they can be integrated into other kinds of planning events and community activities, bringing along their compelling human element as they remind professionals to listen deeply to the people and the people to listen to one another before taking sides or making decisions. As they become a part of the landscape itself and part of what the community shares when it gathers, stories show the community’s values playing out in the town, a daily reminder of where the community of where it is and where it wants to go. 41 OFF White Paper Final JBB 09-13-10 42 OFF White Paper Final JBB 09-13-10 ENDNOTES Section I: The Story of Storytelling Peter Forbes, The Great Remembering (San Francisco: Trust for Public Land, 2001), 32. ii Richard Feynman, The Meaning of it All (New York: Basic Books, 1999), 28. iii My retelling of a story told by Daniel Meadows, former creative director of Capture Wales, at an international digital storytelling retreat in Ukiah California, 2006. Capture Wales website: http://www.bbc.co.uk/wales/audiovideo/sites/galleries/pages/capturewales.shtml iv Randy Hester defines sacred places as “those places—buildings, outdoors spaces, and landscapes—that exemplify, typify, reinforce, and perhaps even extol the everyday life patterns and special rituals of community life, those places that have become so essential to the lives of the residents through use or symbolism that the community collectively identifies with those places.” Randy Hester,“Subconscious Landscapes of the Heart,” Places 2, no. 3: 01-15-1985 http://escholarship.org/uc/item/608645gj. v Ray Oldenburg describes third places: “Most needed are those ‘third places’ which lend a public balance to the increased privatization of home life. Third places are nothing more than informal public gathering places. The phrase ‘third places’ derives from considering our homes to be the ‘first’ places in our lives, and our work places the ‘second… The character of a third place is determined most of all by its regular clientele and is marked by a playful mood, which contrasts with people's more serious involvement in other spheres. Though a radically different kind of setting for a home, the third place is remarkably similar to a good home in the psychological comfort and support that it extends…They are the heart of a community's social vitality, the grassroots of democracy, but sadly, they constitute a diminishing aspect of the American social landscape." Ray Oldenburg, The Project for Public Spaces, http://www.pps.org/info/placemakingtools/placemakers/roldenburg. vi Daniel Meadows, from the personal notes of the article’s author taken during his keynote at First Person: The International Conference of Digital Storytelling, 2006 vii Ed McMahon, Senior Resident Fellow, Urban Land Institute, Orton Trustees Meeting conversation, July 17, 2009 and email, March 2010. viii Michael Pollan, In Defense of Food (New York: Penguin, 2008), 81. ix Anand Giriharadas,“Are Metrics Blinding Our Perception?” New York Times, November 20, 2009, http://www.nytimes.com/2009/11/21/us/21iht-currents.html. x Cornelia Butler Flora and Jan L. Flora, “Social Capital,” Challenges for Rural America in the 21st Century (University Park, PA: Penn State UP, 2003), 223. xi Robert Putnam, Bowling Alone: The Collapse and Revival of American Community (New York: Simon & Schuster, 2000). xii Peter Block, Community: The Structure of Belonging (San Francisco: Berrett-Koehler, 2008), 76. xiii Ibid., 30 and 75. xiv Ibid., v. xv “In a landmark 1997 study, epidemiologist Felton Earls and colleagues showed that “collective efficacy” — the willingness of neighbors to intervene on behalf of the common good — best i 43 OFF White Paper Final JBB 09-13-10 explains reductions in urban violence. Believing one’s voice matters—efficacy-“influences trust, views of the decision-making process, and involvement.” James Ceronsky, “Ceronsky: Democracy on New Haven” in Yale Daily News, January 12, 2010. http://www.yaledailynews.com/opinion/staff-columns/2010/01/12/cersonsky-democracy-newhaven/ See, too, Sandra T. Marquart-Pyatt and Peggy Petrzelka in “Trust, the Democratic Process, and Involvement in a Rural Community,” Rural Sociology 73, no. 2, (2008): 252 and on “perceived collective efficacy,” 268. xvi Ibid. The authors write: “…complexity of trust, the reciprocity of links between individual, officials and processes can lead to committed civic engagement.” 252. xvii Edward O. Wilson, Consilience: The Unity of Knowledge (New York: Knopf, 1998), 269. xviii Henry David Thoreau is credited with saying, “A fact that may some day blossom into a truth.” xix Anand Giridharadas, “Are Metrics Blinding Our Perception?” in The New York Times, November 21, 2009, http://www.nytimes.com/2009/11/21/us/21iht-currents.html. xx Elizabeth Daley writes: “Since the Enlightenment, the intellectual community has valued the rational over the affective, the abstract over the concrete, the decontextualized over the contextualized.” “Expanding the Concept of Literacy” in Educause Review, 38 no. 2 (Mar-Apr 2003): 35. xxi Walter Benjamin, Selected Writings, Part 2, 1931-1934 (Cambridge, MA: Harvard UP, 2005), 732. xxii Robin Dunbar, “Gossip in Evolutionary Perspective” in Rev. Gen. Psych 8, (2004): 104. xxiii James Zull, “What is ‘The Art of Changing the Brain?’” in New Horizons for Learning, http://www.newhorizons.org/neuro/zull.htm. xxiv “Every life is in search of a narrative,” Richard Kearney explains. “We all seek, willy-nilly, to introduce some kind of concord into the everyday discord.” Richard Kearney, On Stories (London: Routledge, 2001), 4. xxv William Cronin, “Caretaking Tales, Beyond Crisis” in The Story Handbook - Language and Storytelling for Land Conservationists, ed. Helen Whybrow (San Francisco, CA: Trust for Public Land, 2002), 88. This article and many of his other noteworthy writings are available for download (pdf) from his website: http://www.williamcronon.net/writing_downloads.htm. xxvii Kearney, On Stories, 45. Scott Russell Sanders, “The Most Human Art” ” in The Georgia Review (Sept/Oct 1997), reprinted in Utne Reader, http://www.utne.com/1997-09-01/TheMostHumanArt.aspx. xxix Scholars and pundits discussing the “Age of Distrust” include Pierre Rosanvallon and Arthur Goldhammer in Counter-Democracy: Politics in an Age of Distrust (Cambridge: Cambridge University Press, 2008) and David Brooks, “Politics in the Age of Distrust” in New York Times, Opinion, January 21, 2010: http://www.nytimes.com/2010/01/22/opinion/22brooks.html. xxx See, for example, Kathy Hanson’s blog, A Storied Career: http://www.astoriedcareer.com/. xxxi Christian Salmon, Storytelling: Bewitching the Modern Mind (New York:Verso Books, 2010). xxxii Paul Hawken, Blessed Unrest (New York: Viking Penguin, 2007),19, and Block, Community, 35. xxxiii Margaret Wheatley writes: “Yet the mechanistic story has created roles for all of us that are equally deadly. It has led us to believe that we, with our unpredictable behaviors, our xxviii 44 OFF White Paper Final JBB 09-13-10 passions, our independence, our creativity, our consciousness—that we are the problem rather than the blessing.” Finding Our Way, 20. xxxiv Clay Shirky, Here Comes Everybody, The Power of Organizing Without Organizations, (New York: Penguin, 2008), 250. Section II: Why Storytelling Matters xxxv Joel Kotkin, The New Geography, (New York: Random House, 2001), 188. Jeffrey S. Sharp and Domenico M. Parisi, “Devolution: Who Is Responsible for Rural America?” in Challenges for Rural America in the 21st Century, eds. David L. Brown & Louis E. Swanson (University Station, PA: Penn State UP, 2003), 359. xxxvi Joel Kotkin writes, “As today’s technology allows work to be distributed anywhere, locational choice becomes more elastic. The growth of a given jurisdiction or region now depends increasingly on the decisions of specific groups of individual entrepreneurs or workers to locate there. These individuals – investors, engineers, systems analysts, scientists, creative workers – are increasingly what one analyst has called “very sophisticated consumers of place.” To them, the world is essentially a vast smorgasbord in which various locales compete for their affections and attention.” Kotkin, The New Geography, 7. xxxviii What does this term even mean? The Global Development Research Center has compiled a list of definitions and indicators of QOL: http://www.gdrc.org/uem/qol-define.html. xxxix Barry Wellman, “Little Boxes, Glocalization, and Networked Individualism” Digital Cities II: Computational and Sociological Approaches eds. Makoto Tanabe, Peter van den Besselaar, and Toru Ishida. (Berlin: Springer-Verlag, 2002), 11-25. xl Eric Dahlin, Erin Kelly, and Phyllis Moen “Is Work the New Neighborhood? Social Ties in the Workplace, Family and Neighborhood” in All Academic Research, 2006: http://www.allacademic.com//meta/p_mla_apa_research_citation/1/0/4/5/1/pages104515/p104515 -1.php xli Wellman, “Little Boxes, Glocalization and Networked Individualism,” 11-25. xlii Putnam, Bowling Alone, 115. xliii The New Urbanism champions the front porch and sidewalk in Seaside, Florida and the many planned communities that have followed in its wake. To read more, see Andres Duany, Elizabeth Plater-Zyberk, and Jeff Speck, Suburban Nation: The Rise of Sprawl and the Decline of the American Dream (New York: North Point Press, 2000). http://www.radicalurbantheory.com/misc/subnation.html xliv William J. Mitchell, Me+++: The Cyborg Self and the Networked City (Cambridge, MA: MIT Press, 2004) 32. xlv Jan Hoffman, “Why Can’t She Walk to School?” in New York Times, Fashion, September 9, 2009: http://www.nytimes.com/2009/09/13/fashion/13kids.html. xlvi Shirky, Here Comes Everybody, 85. xxxvii Jae C. Hong, Associated Press, “Crowd greets President Obama in Berlin in July 2008” in The Guardian, July 25, 2008, http://www.guardian.co.uk/world/gallery/2008/jul/20/obama.afghanistan. xlviii See http://en.wikipedia.org/wiki/Kilroy_was_here for an explanation of the Kilroy phenomenon during World War II. xlvii In a keynote address, “The Internet 1992-2009, A Love Story” at Northern Voice 2009, Stuart Butterfield explored the new participation. See http://www.video.ca/video.php?id=1733677811 xlix 45 OFF White Paper Final JBB 09-13-10 Keith Hampton, Lauren Sessions, Eun Ja Her, Lee Rainie, “Social Isolation and New Technology” in Pew Internet and the American Life Project, November 4, 2009: http://www.pewinternet.org/Reports/2009/18--Social-Isolation-and-New-Technology.aspx. li A stunning example is the Red Cross’s ability to raise 10 million dollars via Twitter in the days following the 2010 Haitian earthquake. Jonathan Daniel Harris, “Red Cross Raises $10 million for Haiti through Mobile Fundraising” in Huffington Post, January14, 2010: http://www.huffingtonpost.com/2010/01/14/red-cross-raises-4-millio_n_423910.html. lii See the Youtube Mash-up Symphony: http://www.youtube.com/symphony. liii Gary M. Olson, Ann Zimmerman and Nathan Bos (eds), Scientific Collaboration on the Internet,(Cambridge, MA, MIT Press: 2008). liv Butterfield, “The Internet 1992-2009, A Love Story” lv David Weinberger, Small Pieces Loosely Joined:A Unifeied Theory of the Web, (Cambridge, MA: Perseus Books, 2002) xi-xii. Also see his website: http://www.smallpieces.com/ lvi Shirky, Here Comes Everybody, 107. lvii Tara Parker-Pope “What Are Friends For? A Longer Life” in New York Times, Health, April 21, 2009, http://www.nytimes.com/2009/04/21/health/21well.html. lviii See University of Toronto Education Scholar James Paul Gee’s Situated Language and Learning: A Critique of Traditional Schooling, in which he explores the power of what he calls “affinity spaces,” the informal learning spaces where we congregate to learn from one another out of shared interest. (New York: Routledge, 2004). lix Margaret Wheatley writes: “At first glance, the World Wide Web seems to be a source of new communities. But these groups do not embrace the paradox of community...We are responding to our instinct of community, but we form highly specialized groups in the image of ourselves, groups that reinforce our separateness from the rest of society.” Wheatley, Finding Our Way,49. lx See James P. Carse’s The Religious Case Against Belief, for a discussion of “ordinary ignorance (a mundane lack of knowledge, such as ignorance of tomorrow's weather or the reason why your stove is malfunctioning), willful ignorance (an intentional avoidance of accessible knowledge), and finally higher ignorance (a learned understanding that no matter how many truths we may accumulate, our knowledge falls infinitely short of the truth).” While ordinary ignorance is common to all people, Carse associates the strongest manifestation of willful ignorance with the most fervent (and dangerous) of believers. (New York: Penguin 2008 ). Margaret Wheatley also discusses our resistance to know one another. Wheatley, Finding Our Way,49. lxi Lyman Orton, owner of the Vermont Country Store and founder of The Orton Family Foundation spearheaded a movement to change Vermont legislation on drying laundry. See “The Right to Dry”: http://www.orton.org/news/release/vermonters_free_to_air and http://www.righttodry.blip.tv/#1735675. lxii Pippa Norris, “The Bridging and Bonding Role of Online Communities” in Society Online: The Internet in Context, eds. Phillip N. Howard and Steve Jones, (Thousand Oaks, CA, Sage: 2003) 31-42. lxiii Granovetter, “The Strength of Weak Ties,” 1374. lxiv Bill McKibben, The Age of Missing Information (New York: Penguin, 1993) 9. lxv Susan Chun, general manager for collections information planning at New York City’s Metropolitan Museum of Art, quoted in Pamela LiCalzi O’Connell “One Picture, 1000 Tags” New York Times, Arts March 28, 2007 http://www.nytimes.com/2007/03/28/arts/artsspecial/28social.html l 46 OFF White Paper Final JBB 09-13-10 Nelda K. Pearson, “Relying on Ourselves: The Spirit of Rural Community Development,” .in NHi Shelterforce Online 121, Jan/Feb 2002. http://www.nhi.org/online/issues/121/Pearson.html. lxvii Marquart-Pyatt and Petrzelka, “Trust, the Democratic Process, and Involvement in a Rural Community,” 250. lxviii Luloff and Bridger, “Community Agency and Local Development,” 209. lxix International Association for Public Participation, “IAP2 Spectrum of Public Participation,” 2007: http://www.iap2.org/associations/4748/files/IAP2%20Spectrum_vertical.pdf lxx See John P. Kretzmann & John L. McKnight’s Building Communities From the Inside Out: A Path Toward Finding and Mobilizing a Community's Assets, where they argue, “The unique energy and creativity of youth is often denied to the community because the young people of the neighborhood are all too often viewed only in terms of their lack of maturity and practical life experience.” (Skokie, IL: ACTA Publications, 1997), 29. lxxi Jean Twenge, Generation Me (New York: Simon & Schuster, 2006), 36. lxxii Kretzmann & McKnight, Building Communities from the Inside Out, 29. lxxiii John L. McKnight “Community Capacities and Community Necessities” in What We Need Is Each Other. YES! Magazine, August 3, 2009 http://www.yesmagazine.org/peoplepower/handmade-homemade-community. lxxiv See Appendix, for description of story circles. lxxv Maxine Greene, Landscapes of Learning (New York: Teachers College Press, 1978), 2. lxxvi Will Rogers, The Story Handbook, 1. lxvi Section III: Storytelling in Action James Ceronsky, “Ceronsky: Democracy on New Haven” in Yale Daily News, January 12, 2010. http://www.yaledailynews.com/opinion/staff-columns/2010/01/12/cersonsky-democracynew-haven/ lxxviii The term “digital story” has as many definitions as uses. We use the term here to denote multimedia stories. See The Center for Digital Storytelling, a pioneer in the movement, and Joe Lambert’s Digital Storytelling: Capturing Lives, Creating Community for a comprehensive discussion of digital storytelling: http://www.storycenter.org/index1.html. Victor, Idaho’s stories can be found here: http://www.communityalmanac.org/Victor-ID. lxxix Envision Victor’s description reads; “Envision Victor seeks to implement a new kind of planning in our City, a process that is focused on engaging our citizens, bridging our divisions, and honoring our shared values, in order to realize a vibrant and enduring Victor for years to come. The first phase of the project will last two years, but we hope it will continue well beyond. We envision a community we can all call home, a community in which all residents can live and work in harmony and respect for each other. This community will offer healthy economies, strong businesses, vital and cohesive neighborhoods, and extensive recreational and cultural opportunities. It will preserve our City’s friendly, hometown atmosphere, and its powerful history.” Envision victor Website: http://www.envisionvictor.com/about.html. lxxx To See the Victor Wave Day movie: http://www.communityalmanac.org/VictorID/WaveDayMovie!. lxxxi Innovators are exploring approaches that identify crucial participants to bring together within the paradox of community and to meet calls for “sustained public deliberation.” (Sharp and Parisi, “Devolution” 360). Jim Kent’s Discovery Process, for one, identifies the networks in town, finding the places where people congregate, often those third and sacred lxxvii 47 OFF White Paper Final JBB 09-13-10 places, and examining the ways in which individuals and groups within a community interact. From there they identify the key people within the full community whose reach feathers throughout the constituent groups. (See James Kent Associates, “Discovery Process, http://jkagroup.com/methods/discovery.html). Organizations such as Everyday Democracy (http://www.everyday-democracy.org/en/index.asp) and Public Agenda (http://www.publicagenda.org/) focus on bringing people together over issues that matter to the people by employing inclusive conversation and facilitated dialogue techniques. lxxxii See The Change Handbook for a comprehensive summary of conversation-based techniques: Peggy Holman, Tom Devane, and Steven Cady, The Change Handbook, Second Edition (San Francisco: Berrett-Koehler, 2007). lxxxiii See Appendix for descriptions of our storytelling methods. lxxxiv Pierre Levy, Collective Intelligence, (Cambridge, MA: Perseus Books, 1997)12. lxxxv See Appendix for a brief description of a story circle. lxxxvi See Appendix for a brief look at story interviews and individual storytelling. lxxxvii Wheatley, Finding Our Way, 108. lxxxviii Communities coming together out of shared interest, from The School of Everything in England (http://schoolofeverything.com/ ) to the School of Sustainable Living Arts in British Columbia (http://slas.ca/ ), both designed to bring people together to learn from one another, places where you can seek teachers or share knowledge. The growth of the zipcar (http://www.zipcar.com/) and community-owned bicycles (i.e. in Montreal: http://en.wikipedia.org/wiki/BIXI ) underscores the growing sense that we need to share our resources and our local expertise. lxxxix John P. Kretzman and John L. McKnight, Building Communities from the Inside Out, 29. xc Brown, Collins & Duiguid “Situated Cognition and the Culture of Learning” 40. xci Outsiders have historically enabled us to see ourselves from a fresh though sometimes controversial perspective, as Alexis de Tocqueville famously did following his travels to the United States in 1835 and 1840; his Democracy in America (1899 Henry Reeves translation) can be read online: http://xroads.virginia.edu/~HYPER/DETOC/toc_indx.html. Section IV: Listening: The Transformational Moment xcii See Appendix for summary of story interviews. The Center for Narrative Studies, “Story as the Shape of Our Listening” Key Writings: http://www.storywise.com/Key_Writings/Key_Writings-Listening.htm. xciv Greene, Landscapes of Learning, 2. xcv The Center for Narrative Studies, “Story as the Shape of Our Listening” Key Writings: http://www.storywise.com/Key_Writings/Key_Writings-Listening.htm. xcvi Kearney, On Stories, 62-63. xcvii T.S. Eliot, Murder in the Cathedral (New York: Harvest Books, 1964) xcviii Wheatley,Finding Our Way, 53. xcix From Front Porch Forum’s website: http://www.frontporchforum.com/ “Our mission is to help neighbors connect and foster community within the neighborhood. Common sense and a growing body of research tell us that well-connected neighborhoods are friendlier places to live, with less crime, healthier residents, higher property values, and better service from local government and public utilities.” c Qtd in Beatley Native to Nowhere: Sustaining Home and Community in a Global Age,11. ci John Doe, Speak into the Mirror, A Story of Linguistic Anthropology, Chapter 13 (U of America P, 1998) http://www.uwm.edu/~wash/mirror13.htm xciii 48 OFF White Paper Final JBB 09-13-10 cii Vera John-Steiner, Creative Collaborations (Oxford: Oxford UP, 2000), 204. Frances Moore Lappe, Getting a Grip: Creativity and Courage In a World Gone Mad, (White River Junction, VT: Chelsea Green, 2008) 87. civ Marquart-Pyatt and Petrzelka, “Trust, the Democratic Process, and Involvement in a Rural Community” 271. cv Jono Bacon, The Art of Community (Sebastopol, CA: O’Reilly Media, 2009) 172. ciii Section V: Into the Future cvi Forbes, The Great Remebering, 89. Pigg & Bradshaw, “Catalytic Community Development,” 389. cviii Daryl Hobbs qtd in Pigg & Bradshaw, “Catalytic Community Development,” 397. cix Xavier de Souza Briggs points out that “Community building strategies should respond to important features of the local context, not just generic principles about being inclusive or building productive relationships.” Xavier de Sousa “Networks, Power, and a Dual Agenda” .”… Because meaningful change requires leverage that “multiplies” the force of your strategy, a savvy scan of the local context is vital as an input. Relationships are time consuming to build and sustain, some are more important than others for accomplishing particular objectives, and strategies grounded in a realistic assessment of organized interests and patterns of influence are more likely to pay off. cx Envision Victor, “Description of Projects,” Envision Victor Website, http://www.envisionvictor.com/whatsnew.html#actionproject. cxi See the Orton Family Foundation website for more on Starksboro: http://orton.org/page/art_soul_civic_engagement. cxii Erica Kohl, “Telling the Truth in a Small Town: Ukiah Players Theater” in Community Arts Reading Room, (Community Arts Network: 2001) http://www.communityarts.net/readingroom/archivefiles/2001/02/telling_the_tru.php cxiii Medical, business and law schools are paying attention to the power of stories in healing, and in building ethical, effective business leaders. See Rita Charon, “Narrative and Medicine”, Fe 26 2004 New England Journal of Medicine and . Douglas A. Ready MIT Sloan Review Vol 43 No. 4, 2002 cxiv On the front page of The Clinton Foundation website, “Stories Behind the Statistics,” http://www.clintonfoundation.org/stories/. The front page of The Gates Foundation website is dominated by multimedia stories: http://www.gatesfoundation.org/Pages/home.aspx cxv Oxford Story Museum Website: http://www.storymuseum.org.uk/press/index.html cxvi StoryCorps Website: http://storycorps.org/. cxvii “One in Eight Million” New York Times Multimedia Website, http://www.nytimes.com/packages/html/nyregion/1-in-8-million/index.html cxviii Vermont Folklife Center Website: http://www.vermontfolklifecenter.org/: Appalshop Website: http://appalshop.org/ . cxix Tracklines Walkumentaries: http://www.artmobilelab.ca/?q=tracklines Murmur Project: http://murmurtoronto.ca/ and Community Almanac: http://www.communityalmanac.org/ cxx PEER Associates, Inc., Heart & Soul Community Planning Projects Interim Evaluation Findings : Damariscotta, Maine, February 2010. cxxi Green, “What Role Can Community Play in Local Economic Development?” 347-348, and Luloff & Bridger, “Community Agency and Local Development,” 209. cxxii Pigg & Bradshaw, “Catalytic Community Development” 390. cxxiii Kearney, On Stories, 3. cvii 49 OFF White Paper Final JBB 09-13-10 cxxiv Richard K. Miller Writing at the End of the World, (Pittsburgh, PA: University of Pittsburgh Press, 2005), x. cxxv In “The Most Human Art” Scott Russell Sanders argues, “ Stories show us the consequences of our actions. To act responsibly, we must be able to foresee where our actions might lead, and stories train our sight. They reveal the patterns of human conduct, from motive through action to result.” cxxvi Marshall Ganz, “Why Stories Matter,” in Sojourners Magazine, March 2009, http://www.sojo.net/index.cfm?action=magazine.article&issue=soj0903&article=whystories-matter. cxxvii W. B. Yeats, “Man and the Echo” in The Collected Poems (New York: Scribner, 1996), 212. WORKS CITED Appalshop. AppalshopWebsite. http://appalshop.org/. Bacon, Jono. The Art of Community. Sebastopol, CA: O’Reilly Media, 2009. The Banff Center Art Mobile Lab. Tracklines Walkumentaries Website. http://www.artmobilelab.ca/?q=tracklines. Beatley, Timothy. Native to Nowhere: Sustaining Home and Community in a Global Age. 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