End user computing policy Issue sheet Document reference NHSBSA EUC Policy v2.0 Document location Author S:\BSA\IGM\Mng IG\Developing Policy and Strategy\Develop or Review of IS Policy\Current and Final NHS Business Services Authority – End user computing policy Richard Livingstone Issued to All NHSBSA staff Reason issued For information / action Last reviewed 20 March 2014 Title Revision details Version Date Amended by Approved by Details of amendments V1 V2 15.03.11 20.03.14 IGSG ISF Insertion to 7. Security to reflect PCI DSS compliance V3 17.04.15 C Dunn & C Gooday C Gooday ISF Need to notify IG of use of Personal Data and register Access Databases S:\BSA\IGM\Mng IG\Developing Policy and Strategy\Develop or Review of IS Policy\Current and Final\NHSBSA EUC Policy V2.0.doc Contents 1. Definition 2. Policy 3. Scope 4. Responsibilities 5. Publication 6. Guidance 7. Security 8. Validity 1. Definition End user computing (EUC) within the NHS Business Services Authority (NHSBSA) is defined as: Any NHSBSA document, spreadsheet or database that is used and maintained by an individual on the computing device (normally a PC) that has been allocated to their role. These business solutions may be used in conjunction with, or completely separately from established IT systems developed within the NHSBSA or those from third party service providers. 2. Policy The development of any business solution that is for use by more than one user and or requires an interface to business critical (as documented in the overarching business continuity plan) established systems or services must be undertaken in conjunction with the NHSBSA Business Solutions function. 3. Scope The scope of this policy: forms part of the NHSBSA's requirement to maintain and achieve appropriate governance for the services it delivers ensures that employees understand what is acceptable use of any computing device owned or operated by the NHSBSA and normally allocated to their role applies to all business areas of the NHSBSA. S:\BSA\IGM\Mng IG\Developing Policy and Strategy\Develop or Review of IS Policy\Current and Final\NHSBSA EUC Policy V2.0.doc 4. Responsibilities Responsibility for this policy resides with the Information Governance and Security Group (IGSG): 5. Head of Internal Governance (HoIG) will ensure the development, maintenance and effective communication of the policy. Information security and business managers will support the HoIG in the communication of the policy. Internal Audit Committee will audit as directed for compliance with this policy. Publication This policy will be published by IGSG on the NHSBSA internet website and any amendments or revisions will be notified to all staff. 6. Guidance Guidance for the development and maintenance of EUC solutions that meet the criteria outlined in 2 above must be sought from NHSBSA Business Solutions within the NHSBSA. This will be in conjunction with the use of the NHSBSA Business Change Management Process. 7. Security The security of any document, spreadsheet or database developed for individual use by an employee of the NHSBSA is their responsibility. Any document, spreadsheet or database developed for individual use by an employee of the NHSBSA must be protected against accidental or fraudulent change or deletion. Any document, spreadsheet or database developed for individual use by an employee of the NHSBSA that stores personal data must be notified to with the Information Governance Team to ensure compliance with NHSBSA guidance. Every Access database needs to be registered with the Information Governance team. The creation of any document, spreadsheet or database for individual use containing cardholder data is prohibited as this will breach PCI DSS compliance. 8. Validity This policy should be reviewed annually under the authority of the IGSG. S:\BSA\IGM\Mng IG\Developing Policy and Strategy\Develop or Review of IS Policy\Current and Final\NHSBSA EUC Policy V2.0.doc