A. DEAN LABOV, M.H.A., C.A.P. 2247 Chesterfield Circle, Lakeland, FL 33813 C 863-712-3619 madmanmax@verizon.net MULTI SITE OPERATIONS, DEPARTMENT MANAGEMENT, & AUDIT SPECIALIST Progressive leadership and management experience directing multiple site operations in diverse rural climate while securing bottom line financial results that meet company expectations Excellent ability to develop management staff beyond their potential by continuing to reinforce each employee’s strengths and value to the organization which effectively kept turnover at a minimum. Successfully led three progressive accreditation campaigns that resulted in maximum three year CARF accreditation outcomes. Effectively manage all program contracts ensuring each met compliance to all applicable federal, state, and local regulatory requirements. PROFESSIONAL EXPERIENCE TRI-COUNTY HUMAN SERVICES, INC., Lakeland, FL Licensed CARF accredited private not for profit behavioral health company providing mental health and substance abuse services for patients residing in a local three county area. 1994 - current Administrative Program Director Residential: 2003 – present Directly responsible for maximizing revenue potential, performance outcome measures, and ensuring quality compliance standards Designed two successful program department lines which enabled complementary service continuum Fiscally and operationally responsible for $4.7mil. 117 bed residential programming Improved company wide communications by reducing territorialism barriers through effective motivation and active listening to needs of all departments Actively involved in community advocating needs of constituents Shared decision making for strategic planning, organization change, program monitoring, and chairing of quality assurance, utilization review, credentialing committees Polk County Program Director: - 2000 – 2001 Responsible for all program department operations in Polk County including personnel, staffing requirements, census maximization, quality assurance, and utilization review for the 20 bed medically supervised Detoxification Unit, 12 bed Women’s Residential Unit, 9 bed Women’s Halfway House, and 4 bed Transitional Living Facility Detoxification Unit Supervisor: 1997 – 2000 Managed staffing, medical services, and all personnel functions Supervised peer review, quality assurance, and utilization review of unit Addictions Counselor: 1994 – 1997 Performed direct care activities including intake assessments, treatment plan formulation, aftercare continuing care plans, and discharge planning Maintained case load of 60 patients and providing individual and group counseling services PALMVIEW HOSPITAL, Lakeland, FL 66 bed For Profit psychiatric hospital owned by Health Management Associates that included 32 psychiatric adult beds, 16 child / adolescent beds, and 18 adult substance abuse beds. Marketing Representative and Adolescent Counselor: 1992 - 1993 Communicated hospital’s services to area businesses and met with schools in greater Lakeland area to develop hospital referral network and increased revenue generation Served as Adolescent Counselor for after school program that provided source for use as a referral program for their adolescent psychiatric service population. Page 2 A. DEAN LABOV NORTHSIDE CARDIOLOGY, Indianapolis, IN Non academic cardiovascular medical and research based medical group practice emphasizing interventional cardiology, electrophysiology, cardiovascular, and atrial fib areas. The cardiologists pioneered many of the commonplace treatments used today including angioplasty, atherectomy, intra-coronary stents, medical devices, others. Clinical Research Director: 1990 - 1991 Supervised staff of six registered nurses and ensured patients met clinical trial criteria Reviewed clinical research trials so medication and medical device protocols met FDA requirements plus acted as liaison for practice at the Institutional Review Board of St. Vincent Hospital Interacted with medical practice administrator, cardiology investigators, and staff to provide support for physicians’ collaborative research efforts INDIANA UNIVERSITY MEDICAL CENTER, SCHOOL OF MEDICINE, DEPARTMENT OF SURGERY Indianapolis, IN IU Medical Center is the only teaching hospital in the state but is a world recognized leader in medical education and biomedical research. The department of surgery serves as a 5 year medical resident training program so residents learn the complexities of general, thoracic, plastic, pediatric, and transplant surgery specialty areas. Administrative Residency: 1988 Observed the physician side of administrative functions Attended monthly General Surgery meetings headed by each department chair learning interpersonal needs of physicians Prepared feasibility report designing local area network and provided data analysis for specific projects PARKVIEW HOSPITAL, Fort Wayne, IN 650 bed JCAHO accredited, tertiary care community hospital serving the northeast quadrant of the state of Indiana. Services included emergency, trauma, cardiac medical intensive care, skilled nursing, cancer treatment, neo-natal care, stroke rehab, ambulatory care, physician practice collaboration, plus others. Psychiatric Technician: 1985 - 1987 Performed vital signs on patients and educated them on proper coping skills, appropriate socialization, self-care, and medication compliance Worked in cooperation with registered nurses and reported vital signs and observations necessary to assure the safety of patient and hospital staff Volunteered to become member on patient care and ECT team EDUCATION M.H.A., Masters in Health Administration, 1990, Indiana University, Indianapolis, IN B.A., Psychological Sciences, 1985, Purdue University, Fort Wayne, IN PROFESSIONAL AND TEACHING AFFILIATIONS: American College of Health Care Executives: Active Healthcare Information and Management Systems Society: 1989 – 1994 Society for Healthcare Planning and Marketing: 1989 – 1994 State of Florida certified DUI instructor & facilitator: 1994-1997 Private Clinical Practice: 1994 – 1997 Workshop Trainer and Facilitator for HIV / AIDS: 1994 – 1997 Page 3 A. DEAN LABOV PUBLICATIONS AND PRESENTATIONS: Linnemeier, T.J., D.A. Rothbaum, M.A. Klette, M.W. Ball, A.D. LaBov, et. al. …A Retrospective Analysis American Heart Association abstract: 1991. Zollinger, T.W., R.M. Saywell, D.K. Chu, A.J. Ziegert, J.R. Woods, and A.D. LaBov. A Determination of Institutional and Patient Factors Impacting Uncompensated Hospital Care Hospital and Health Services Administration 36 Summer 1991: 243256. Palmer, R.M., R.M. Saywell, T.W. Zollinger, B.K. Erner, A.D. LaBov, et. al. The Impact Of the Prospective Payment System on the Treatment of Hip Fractures in the Elderly Archives in Internal Medicine 149 October 1998: 2237-2241. Member of Indiana Heart Institute cardiovascular panel: 1991 Indiana University, Guest Lecturer, MHA Program: 1991 Represented Indiana University in the National HILL-ROM Writing Competition: 1990 Finalist in Indiana Healthcare Executives Writing Competition: 1988 Scientific Research Honorary Society participant: Purdue University: 1986