The Millennuium University ASSIGNMENT ON EXPLAIN THE ESSENTIAL STEPS TO ESTABLISH AN ORGANIZATION PROVIDED EATHICAL LEADERS Submitted to- Bhaskar Chowdhury Lecturer Business Administration Program: BBA Dept.: Business administration The Millennium University Submitted by- Muhammad Ibrahim Sohel ID: 112 BBA 00 21 Batch: 16th Program: BBA Dept.: Business administration The Millnnium University Date of Submission: 04 September, 2012 Intro Starting an ethical business typically involves embedding details about your core values into your business plan. As you organize and structure your business, set up a code of ethics that includes standards for business conduct at your company. By developing policies and procedures to train your staff, you ensure that employees realize that they are personally accountable for their actions. How can an organization create the ethical foundation? FOUR STEPS TO A MORE ETHICAL ORGANIZATION 1. Set the Bar First, use your organization’s “positive deviants” to establish a clear, specific standard of ethical values, attitudes and behaviors. Positive deviants are highly respected individuals who are consistent top performers and can typically be identified simply by asking management who stands out. They model the ideal ethical attitudes and best practices all others should achieve and are therefore the primary creators and preservers of an organization’s ethics. Positive deviants are motivated by a commitment to ethically creating a “social good” for their customers and for their organization. 2. Motivate Ethics Second, guide all personnel to firmly embrace the goal of ethically achieving the positive deviant’s social good. When a positive deviant’s social good, or the inspiration behind their work, is presented to others in an empowering manner, it can be contagious for an organization. It naturally and organically spreads the commitment to the social good, and its ethical foundation, quickly and efficiently. More specifically, once a strong understanding of the positive deviants’ social good has been established, it can be packaged into a short, emotionally powerful statement that excites and empowers other employees. To be successful, the social good must be presented in a way that creates a sense of honor and dignity (i.e., fair process). It must also cause people to naturally visualize themselves as having the same personal standards and commitment as the positive deviants (i.e., positive visualization). When these occur, people quickly embrace the positive deviants’ perspectives, improving the ethics of the entire organization. 3. Sustain Ethics Next, ensure that the commitment to ethics is sustainable, even in the face of contrary pressures. True ethical behavior is profound and long term. It is a way of doing business that is so engrained in the organization that people cannot imagine functioning any other way. The most effective means of generating this depth of commitment comes from the neuroscience principle “neurons that fire together wire together.” All profound learning is a change to the underlying neural structure of the brain that occurs when neurons fire together around consistent concepts. If the concepts are focused around the positive deviant ethics, new learning occurs that can be so complete that people do not even recognize they were ever any other way. What makes neurons fire together? The key to achieve this organizational depth is simple — practice, practice, practice. Everything the organization does needs to exercise and reinforce the mental commitment to ethics. 4. Scale Ethics Finally, engage a critical mass of the organization quickly to ensure that ethics pervades all aspects of the organization and becomes a true reflection of the organization as a whole. At the same time, individuals must display ethical behaviors in ways that are unique to their function and personality. Persuasive technology — technology designed to “change what people believe and do” — that incorporates the principle of mass customization can facilitate widespread commitment to an organization’s ethics. Because this type of technology can touch many people simultaneously, individuals function more ethically and the organization as a whole builds a lasting foundation for ethical behavior. Contributing to Success The notion of an ethical organization may seem abstract, yet people who work in an organization with healthy ethics absolutely know it. They love their work, and they ultimately create better, more successful institutions. Essential Steps to Establish an organization Eathically Step 1 Document your intention for ensuring a culture of ethics and compliance at your company. Your business plan typically includes an executive summary, market analysis, company structure, product description, marketing strategy and financial statements. In the company structure section, describe how you intend to set up your governance structure. For example, assign responsibility for managing privacy and data protection to your senior executives. Establish a team to review regulatory compliance issues. Step 2 Write a code of ethics document. Start by describing the purpose of the document. For example, state that your document lists requirements as well as guidance for behaving ethically on the job. Outline your company ideals. List the basic rules. Describe how you intend to enforce these rules. Establish roles and responsibilities for handling problems. Employees should be encouraged to ask questions and identify problems without retaliation. Step 3 Create policies and procedures. For example, develop policies for handling conflicts of interest, bribery and corruption that could occur during your business operations. Assess risks and develop mitigation plans to handle problems that are likely to arise as you start up a company in your industry. Establish the standard that all work must be conducted in a legally compliant and ethical way. Step 4 Review your code of ethics and other relevant documents with key leaders in your company. Ensure each one endorses the documents before publishing them. Leaders should act as a good example for the rest of the organization. Ask for input from selected employees at every level in your company. Step 5 Distribute your documents to all employees. For example, publish them on your company intranet website. Announce their availability in a company newsletter. Create training materials, such as case studies, to show employees how to apply the policies and procedures. Create role-playing exercises to help your employees practice how to respond to difficult situations. Help your employees make smart decisions by encouraging them to think about the impact of their actions before making any choices. Step 6 Review your code of ethics on an annual basis. Update it if necessary to include new legislation or revisions to policies. To start a business ethically, maintain values, ensure trust and respect for all and demand integrity from everyone to allow your company to achieve profitable and sustainable results. Conclusion----------------Many organizations have a moral foundation that enables them to make ethically sound decisions even when faced with adverse short-term consequences. Too many organizations are quick to put immediate economic gain before ethics. While the unethical actions may be expedient, they ultimately contaminate both the employees and the organization. Maintaining high ethical standards is the only way to produce sustainable success. Refferene (web link): http://smallbusiness.chron.com/start-small-business-ethically-2219.html http://www.cerebyte.com/2010/07/21/four-steps-to-a-more-ethicalorganization