JOB AND PERSON SPECIFICATION Title of Position Clinical Information Management Coordinator Administrative Unit Adelaide Health Service Classification Code: Discipline Code: Directorate: Service: Functional Unit: Department: Appointment: Permanent Temporary Other AHP2/ASO5 Term ............... Term ............... All excluding senior positions Acute & Specialist Services Royal Adelaide Hospital Hampstead Rehab Centre Allied Health Position Number: RA4512 Position Created: Reviewed: 15/12/08 Job and Person Specification Approval ................................................ ......./......./....... CEO or delegate ...................................... ......./......./....... Commissioner for Public Employment JOB SPECIFICATION 1. Summary of the broad purpose of the position in relation to the organisation's goals (its expected outcome and how it is achieved). Allied Health Clinical Information Management Coordinator (AHCIMC) is responsible for supporting Allied Health departments in the collection and utilization of quality clinical data and leading the development and administration of the relevant clinical information management systems (e.g. CME) within Allied Health disciplines at RAH including Hampstead Rehabilitation Centre campus. The role requires ongoing Quality Improvement support following the introduction of the system via ongoing monitoring of organisational needs, designing and adjusting relevant systems and processes, implementing changes or procedures to satisfy the work units’ business needs, providing appropriate user training, report writing and support and maintaining the implementation of CME and other relevant Allied Health information systems. 2. Reporting/Working Relationships (to whom the person reports, staff for whom the person is responsible, and other significant connections and working relationships within the organisation). The Allied Health Clinical Information Management Coordinator reports to the Director Nursing, Anaesthesia, Allied Health and General Services via the Chair, Allied Health. The AH Information Management Coordinator has a liaison role with Applications Services (ICT Services, Department of Health), through Allied Health User Group meetings, and liaises closely with relevant Allied Health Department heads and Information Technology staff at each campus. The occupant supports Departmental heads by assisting with ensuring accuracy of information captured and reporting on Allied Health work, including clinical, quality, research and education matters. The occupant acts as the technical expert and provides advice and training to a team consisting of multiple disciplines (Audiology, Dietetics, Occupational Therapy, Physiotherapy, Podiatry, Psychology, Social Work, Speech Pathology and Physical Education). 3. Special Conditions (such as non-metropolitan location, travel requirements, frequent overtime, etc.). 4. May be required to travel to other sites that are using AH clinical information systems within the metropolitan area. May be required to work at other sites within AHS. Some out of hours work may be required. Statement of Key Outcomes and Associated Activities. Support the Quality Improvement practices of Allied Health areas by: preparing training resources and ensuring consistent training of all allied health staff in the collection of accurate clinical data; conducting regular data quality practices to monitor and maximise the usage of allied health data ensuring quality reporting mechanisms to enable allied health departments to use clinical data effectively in informing clinical practice; conducting regular audits of allied health data and review of business rules to ensure consistency in data collection and alignment with RAH, DH and national allied health data collection requirements; Support the management of the Allied Health areas by: assisting the Department directors in the development of the information management systems that contribute to ongoing policy decisions and overall management of the Allied Health Departments. informing the Chairperson Allied Health of any issues arising, to identify any areas for quality improvement and participate in any policy and procedure development, planning and coordination as required. contributing toward the improvement in Allied Health standards by participating in appropriate education sessions and seminars, maintaining and updating resources, undertaking research and evaluation of information systems for Allied Health services and participating in staff performance appraisal. Ensure the successful ongoing implementation, management and maintenance of the clinical information and other relevant information systems for Allied Health Departments of the RAH by: maintaining current knowledge of the requirements and practices of the various Allied Health Departments; monitoring, in conjunction with managers and staff across a variety of departments and in other agencies, particularly with the CNAHS region, the data-related requirements to be met by Information Systems such as CME, within established specifications and based on best available evidence; implementing and continuing to develop systems and processes relating to training and administration of selected Allied Health information systems to maximise its effective and efficient operation; contributing to the education program of the Allied Health Departments by co-ordinating and leading an active orientation and education program for staff of the work units relating to the common information system; Designing, maintenance and reviewing of essential reports including MMSS, Trendstar, DVA reports for Department of Health and others such as Compensable patient reports in specific areas; providing HRC and RAH Finance with essential reports including MMSS and Trendstar on behalf of Allied Health disciplines using the information system; ad hoc report writing using Crystal Reports; PO2/ASO5 Allied Health Clinical Information Management Coordinator Hampstead Rehabilitation Centre Page 2 of 5 performing a range of routine and ad hoc data quality practices to maintain the quality and integrity of allied health data within the information system; liaising with IT personnel regarding ongoing development of Allied Health Information Systems to meet these requirements; establishing and maintaining links with other RAH departments to facilitate the effectiveness of the information system eg. Finance, Medical Records; coordinating and implementing a range of quality improvement initiatives (including EQuIP reporting responsibilities) to continue the development of information systems to meet the needs of Allied Health departments and maintain system integrity and quality; designing and implementing generic and Department-specific reports for allied health disciplines; undertaking system administration of Allied Health information systems eg. functions including adding/modifying users, modifying code lists and data fields, identification and correction of errors; providing relevant support for Allied Health Clinical Information System users facilitating twice yearly an ad hoc Allied Health Clinical Information System application upgrades co-ordinated by Applications Services (ICT Services, Department of Health); participating in the planning for budgetary requirements for the work unit and recommending the purchase, ordering and maintenance of equipment and supplies for information management within the relevant Allied Health services; representing the hospital in liaising with Applications Services (ICT Services, Department of Health) and regional CME users through CME User Group meetings or other relevant information system user meetings; maintaining relevant documentation including: - records of Allied Health Clinical Information System developments, reporting procedures, report design; - training manuals and supporting documents related to selected Allied Health Information Systems e.g. statistics record sheets; - records of correspondence, product upgrades etc. - minutes of Allied Health Clinical Information Systems (eg CME) User Group meetings and other relevant meetings. Providing a consultancy service pertaining to the Allied Health clinical information system by acting as a technical and educational expert resource for HRC and RAH staff and outside enquirers as required. Complying with the Principles of the Code of Fair Information Practice, adopted by the Department of Health, which regulate the collection, use, disclosure, storage and transfer of all personal patient/client information within the Department and throughout its funded service providers. Contributing to the promotion and implementation of effective and strategic human resource management, including Equal Opportunity and Occupational Health Safety and Welfare by adhering to the provisions of relevant legislative requirements. Acknowledged by Occupant ................................................................ PO2/ASO5 Allied Health Clinical Information Management Coordinator Hampstead Rehabilitation Centre ........./........./......... Page 3 of 5 PERSON SPECIFICATION ESSENTIAL MINIMUM REQUIREMENTS EDUCATION: For AHP2 classification: relevant allied health qualification entitling registration or association membership of the relevant profession. PERSONAL ABILITIES/APTITUDE/SKILLS: High level of written and oral communication skills. Demonstrated ability to work as a member of a team and contribute to a team management approach. Good interpersonal and conflict resolution skills which contribute to the development of effective working relationships with a wide range of people and which foster trust and cooperation. Skills in time management, including the ability to organise work flow and adapt to changing day-today demands, to determine priorities, identify needs, meet deadlines and to work under minimal direction. Demonstrated ability to identify and recognise the value of a variety of viewpoints and work with these. Be proficient in the use of Personal Computers Ability to manage, analyse and summarise computerised data. Have the ability to perform the functions of this position with limited technical supervision. EXPERIENCE: Experience in the collection, collation and analysis of information and its presentation in the form of a concise written summary, and in various formats that are suitable for different audiences. Demonstrated experience in providing advice and assistance to relevant Allied Health service providers and managers to achieve business and clinical outcomes, in organising meetings and integrating the needs of several discipline areas. Experience in training and supporting others through change processes. KNOWLEDGE: Understanding of ethical and privacy principles Good understanding of Quality Improvement and contribution of data management to supporting quality systems. Good knowledge of computer applications to be maintained A comprehensive understanding of Allied Health, the role of the RAH and its campuses within the broader health system and the operations of the Department of Health. A good understanding of information systems relevant to Allied Health service provision. A good understanding of data management requirements of acute Allied Health areas. A broad understanding of legislative and government decision-making processes. PO2/ASO5 Allied Health Clinical Information Management Coordinator Hampstead Rehabilitation Centre Page 4 of 5 DESIRABLE REQUIREMENTS EDUCATION: Training in use of relevant IT programmes eg Crystal Reports, SQL databases eg. Microsoft Access Allied Health data capture programmes. Relevant tertiary level qualification related to the duties involved. PERSONAL ABILITIES/APTITUDE/SKILLS: Ability to work with database applications (eg Crystal Report writing, SQL databases (eg. Microsoft Access). EXPERIENCE: Prior experience in information management Prior experience with Allied Health information systems including CME or similar application. KNOWLEDGE: Knowledge of Crystal report-writing and/or SQL databases eg. Microsoft Access. PO2/ASO5 Allied Health Clinical Information Management Coordinator Hampstead Rehabilitation Centre Page 5 of 5