JOB AND PERSON SPECIFICATION Title of Position Administrative

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JOB AND PERSON
SPECIFICATION
Title of Position
Clinical Information Management Coordinator
Administrative Unit
Adelaide Health Service
Classification Code:
Discipline Code:
Directorate:
Service:
Functional Unit:
Department:
Appointment:
 Permanent
 Temporary
 Other
AHP2/ASO5
Term ...............
Term ...............
All excluding senior positions
Acute & Specialist Services
Royal Adelaide Hospital
Hampstead Rehab Centre
Allied Health
Position Number: RA4512
Position Created:
Reviewed:
15/12/08
Job and Person Specification Approval
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CEO or delegate
...................................... ......./......./.......
Commissioner for Public Employment
JOB SPECIFICATION
1.
Summary of the broad purpose of the position in relation to the organisation's goals (its
expected outcome and how it is achieved).
Allied Health Clinical Information Management Coordinator (AHCIMC) is responsible for supporting
Allied Health departments in the collection and utilization of quality clinical data and leading the
development and administration of the relevant clinical information management systems (e.g.
CME) within Allied Health disciplines at RAH including Hampstead Rehabilitation Centre campus.
The role requires ongoing Quality Improvement support following the introduction of the system via
ongoing monitoring of organisational needs, designing and adjusting relevant systems and
processes, implementing changes or procedures to satisfy the work units’ business needs,
providing appropriate user training, report writing and support and maintaining the implementation
of CME and other relevant Allied Health information systems.
2.
Reporting/Working Relationships (to whom the person reports, staff for whom the
person is responsible, and other significant connections and working relationships
within the organisation).
The Allied Health Clinical Information Management Coordinator reports to the Director Nursing,
Anaesthesia, Allied Health and General Services via the Chair, Allied Health. The AH Information
Management Coordinator has a liaison role with Applications Services (ICT Services, Department
of Health), through Allied Health User Group meetings, and liaises closely with relevant Allied
Health Department heads and Information Technology staff at each campus. The occupant
supports Departmental heads by assisting with ensuring accuracy of information captured and
reporting on Allied Health work, including clinical, quality, research and education matters. The
occupant acts as the technical expert and provides advice and training to a team consisting of
multiple disciplines (Audiology, Dietetics, Occupational Therapy, Physiotherapy, Podiatry,
Psychology, Social Work, Speech Pathology and Physical Education).
3.
Special Conditions (such as non-metropolitan location, travel requirements,
frequent overtime, etc.).
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May be required to travel to other sites that are using AH clinical information systems within the
metropolitan area.
May be required to work at other sites within AHS.
Some out of hours work may be required.
Statement of Key Outcomes and Associated Activities.
Support the Quality Improvement practices of Allied Health areas by:
 preparing training resources and ensuring consistent training of all allied health staff in the collection
of accurate clinical data;
 conducting regular data quality practices to monitor and maximise the usage of allied health data
 ensuring quality reporting mechanisms to enable allied health departments to use clinical data
effectively in informing clinical practice;
 conducting regular audits of allied health data and review of business rules to ensure consistency
in data collection and alignment with RAH, DH and national allied health data collection
requirements;
Support the management of the Allied Health areas by:
 assisting the Department directors in the development of the information management systems that
contribute to ongoing policy decisions and overall management of the Allied Health Departments.
 informing the Chairperson Allied Health of any issues arising, to identify any areas for quality improvement
and participate in any policy and procedure development, planning and coordination as required.
 contributing toward the improvement in Allied Health standards by participating in appropriate education
sessions and seminars, maintaining and updating resources, undertaking research and evaluation of
information systems for Allied Health services and participating in staff performance appraisal.
Ensure the successful ongoing implementation, management and maintenance of the clinical
information and other relevant information systems for Allied Health Departments of the RAH by:
 maintaining current knowledge of the requirements and practices of the various Allied Health
Departments;
 monitoring, in conjunction with managers and staff across a variety of departments and in other
agencies, particularly with the CNAHS region, the data-related requirements to be met by
Information Systems such as CME, within established specifications and based on best available
evidence;
 implementing and continuing to develop systems and processes relating to training and
administration of selected Allied Health information systems to maximise its effective and efficient
operation;
 contributing to the education program of the Allied Health Departments by co-ordinating and leading an
active orientation and education program for staff of the work units relating to the common information
system;
 Designing, maintenance and reviewing of essential reports including MMSS, Trendstar, DVA
reports for Department of Health and others such as Compensable patient reports in specific
areas;
 providing HRC and RAH Finance with essential reports including MMSS and Trendstar on behalf
of Allied Health disciplines using the information system;
 ad hoc report writing using Crystal Reports;
PO2/ASO5 Allied Health Clinical Information Management Coordinator
Hampstead Rehabilitation Centre
Page 2 of 5
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performing a range of routine and ad hoc data quality practices to maintain the quality and
integrity of allied health data within the information system;
liaising with IT personnel regarding ongoing development of Allied Health Information Systems to
meet these requirements;
establishing and maintaining links with other RAH departments to facilitate the effectiveness of
the information system eg. Finance, Medical Records;
coordinating and implementing a range of quality improvement initiatives (including EQuIP
reporting responsibilities) to continue the development of information systems to meet the needs
of Allied Health departments and maintain system integrity and quality;
designing and implementing generic and Department-specific reports for allied health disciplines;
undertaking system administration of Allied Health information systems eg. functions including
adding/modifying users, modifying code lists and data fields, identification and correction of
errors;
providing relevant support for Allied Health Clinical Information System users
facilitating twice yearly an ad hoc Allied Health Clinical Information System application upgrades
co-ordinated by Applications Services (ICT Services, Department of Health);
participating in the planning for budgetary requirements for the work unit and recommending the
purchase, ordering and maintenance of equipment and supplies for information management
within the relevant Allied Health services;
representing the hospital in liaising with Applications Services (ICT Services, Department of
Health) and regional CME users through CME User Group meetings or other relevant information
system user meetings;
maintaining relevant documentation including:
- records of Allied Health Clinical Information System developments, reporting procedures,
report design;
- training manuals and supporting documents related to selected Allied Health Information
Systems e.g. statistics record sheets;
- records of correspondence, product upgrades etc.
- minutes of Allied Health Clinical Information Systems (eg CME) User Group meetings and
other relevant meetings.
Providing a consultancy service pertaining to the Allied Health clinical information system by acting as a
technical and educational expert resource for HRC and RAH staff and outside enquirers as required.
 Complying with the Principles of the Code of Fair Information Practice, adopted by the Department
of Health, which regulate the collection, use, disclosure, storage and transfer of all personal
patient/client information within the Department and throughout its funded service providers.
 Contributing to the promotion and implementation of effective and strategic human resource
management, including Equal Opportunity and Occupational Health Safety and Welfare by
adhering to the provisions of relevant legislative requirements.
Acknowledged by Occupant ................................................................
PO2/ASO5 Allied Health Clinical Information Management Coordinator
Hampstead Rehabilitation Centre
........./........./.........
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PERSON SPECIFICATION
ESSENTIAL MINIMUM REQUIREMENTS
EDUCATION:
For AHP2 classification: relevant allied health qualification entitling registration or association
membership of the relevant profession.
PERSONAL ABILITIES/APTITUDE/SKILLS:
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High level of written and oral communication skills.
Demonstrated ability to work as a member of a team and contribute to a team management
approach.
Good interpersonal and conflict resolution skills which contribute to the development of effective
working relationships with a wide range of people and which foster trust and cooperation.
Skills in time management, including the ability to organise work flow and adapt to changing day-today demands, to determine priorities, identify needs, meet deadlines and to work under minimal
direction.
Demonstrated ability to identify and recognise the value of a variety of viewpoints and work with
these.
Be proficient in the use of Personal Computers
Ability to manage, analyse and summarise computerised data.
Have the ability to perform the functions of this position with limited technical supervision.
EXPERIENCE:
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Experience in the collection, collation and analysis of information and its presentation in the form of a
concise written summary, and in various formats that are suitable for different audiences.
Demonstrated experience in providing advice and assistance to relevant Allied Health service
providers and managers to achieve business and clinical outcomes, in organising meetings and
integrating the needs of several discipline areas.
Experience in training and supporting others through change processes.
KNOWLEDGE:
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Understanding of ethical and privacy principles
Good understanding of Quality Improvement and contribution of data management to supporting
quality systems.
Good knowledge of computer applications to be maintained
A comprehensive understanding of Allied Health, the role of the RAH and its campuses within the
broader health system and the operations of the Department of Health.
A good understanding of information systems relevant to Allied Health service provision.
A good understanding of data management requirements of acute Allied Health areas.
A broad understanding of legislative and government decision-making processes.
PO2/ASO5 Allied Health Clinical Information Management Coordinator
Hampstead Rehabilitation Centre
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DESIRABLE REQUIREMENTS
EDUCATION:
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Training in use of relevant IT programmes eg Crystal Reports, SQL databases eg. Microsoft Access
Allied Health data capture programmes.
Relevant tertiary level qualification related to the duties involved.
PERSONAL ABILITIES/APTITUDE/SKILLS:
Ability to work with database applications (eg Crystal Report writing, SQL databases (eg. Microsoft
Access).
EXPERIENCE:
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Prior experience in information management
Prior experience with Allied Health information systems including CME or similar application.
KNOWLEDGE:
Knowledge of Crystal report-writing and/or SQL databases eg. Microsoft Access.
PO2/ASO5 Allied Health Clinical Information Management Coordinator
Hampstead Rehabilitation Centre
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