Communication Across Cultures INTL 6005 Fall 2005 Dr. Christine Avenarius class: M 6:30 - 9:30 pm, Flanagan 284 office hours: M 2:00 - 4:00 pm, Th 10:00 - 12:00 pm, and by appointment office: Flanagan 213 phone: 328-9446 anthro. office: Donna Evans (Secretary) Flanagan 231 email: avenariusc@mail.ecu.edu course material: http://ecu.blackboard.com Course Description This course examines the nature of cross-cultural differences, intercultural contacts, language and other forms of human communication and interaction to facilitate and prepare students for potential challenges in cross-cultural communication events. The first part of the course will focus on the cultural element in cross-cultural communication, especially in international or cross-national circumstances. The second part introduces the basic elements of linguistics to understand how language codes ideas and expresses actions and how it creates cultural differences. The third segment explores the context of social encounters taking place between members of different cultures. We will conclude with a discussion of intercultural competence and guidelines for further applied research. The course is designed to be interactive and will involve students in several projects to meet people of different cultural backgrounds. Students will gain an awareness of the diversity of ideas and practices to be found in human societies around the world and how such ideas and practices compare, including some limited recognition of how the ideas and ways of one's own society might be viewed from other vantage points. Course Texts: a) book Paul Bohannan and Dirk van Elst. Asking and Listening: Ethnography as Personal Adaptation. Prospect Heights, Ill: Waveland Press 1998. in schedule listed as: Bohannan and Elst b) articles` Please see schedule for detailed source information. You are expected to download or copy the articles prior to the assigned reading date. Unless otherwise stated, all articles can be downloaded in .pdf-Format from the blackboard site (http://ecu.blackboard.com - go to INTL 6005). Alternatively, you can download the article through the E-Journal Locator of the Joyner Library at www.lib.ecu.edu or copy the article from its source in the stacks of the Joyner library (you would have to find the call number). To obtain a complete bibliography of all assigned readings, visit http://ecu.blackboard.com and click on "Course Information". The blackboard site for this class on the web (http://ecu.blackboard.com) is an important part of this course. Your User-ID is your ECU email address, your password is the same password you use for your ECU email account and it changes accordingly. Please familiarize yourself with the features of this site, especially downloading articles from the section "Course Documents" and the section "Communication Tools" to send email and files to classmates and to the instructor. There is also a section called "Student Tools" where you can look up your grades. Let me know if you have trouble with the site. In case of an emergency there is an old fashioned mailbox with my name where you can put your paper. This shelf is in the anthropology department’s mailroom, Flanagan 227. However, please notify me ahead of time by using the phone to leave a voice mail or writing an email) if you need to use this method of delivery. Course Requirements: a) Participation Active participation is strongly encouraged. Your participation grade has two components: a) your actual contribution in class discussions (worth 10% of the final grade) and b) electronic submission of discussion points regarding the assigned readings for each class period (worth 15% of your final grade). Verbal contributions to discussions in which you actively share your views and insights with the rest of the class will be evaluated and graded by the instructor. Be advised that it helps to familiarize yourself with a culture of your choice and contribute some of your knowledge as comments during lectures and discussions. In addition, you should be willing to participate in classroom exercises and games. The other main component of your participation grade is your regular submission of written preparations for discussions. You are requested to write down the most noteworthy points in each of the assigned articles. Your comments can be written in list format or in full sentences. You may identify what you found most confusing or most interesting and list questions regarding the material for further discussions. Depending on your insights regarding individual assignments, these "points for discussion" may be between 1/2 page and 1 page in length, but no longer than 2 pages. Please submit your discussion points on the due date for each assigned reading list by 12 noon to my email address. Please label the file with your name and the date of the class session (e.g. "petersmith sept7.doc" for the first submission of your notes on the readings on ‘culture’). In case you have to miss a class, you are nevertheless expected to submit your discussion points for the assigned readings to my email account. b) Cultural Background report Write a 2 page typed description of your own cultural background. Be sure to cover the ‘components of culture’ (i.e. building blocks of culture) we discuss in class, such as: economic organization (e.g. socioeconomic influences, education, etc.), social organization (e.g. family, residence, kin group, common interest groups, etc.), political organization, religious organization, arts, language, etc. Also, reflect on how you think these components influence your communication with others at ECU and your potential workplace in the future. I will not grade you on content. In fact, if you feel uncomfortable writing about yourself, you may describe the cultural background of a friend. Rather, I evaluate your report based on effort in terms of reflecting on all the building blocks of culture we discuss in class. Due September 19th.- you may submit this work electronically. c) Intercultural Workplace Interview Learn about intercultural interaction at the workplace. You and a classmate are required to build a team and interview a person who works in an intercultural setting. The two of you may contact either a person born in the United States who interacts with people from other cultural background on a day- to day basis or choose a recent immigrant (who has lived less than 10 years in the United States) as an interviewee who works in a U.S. corporation or institution. Workplace settings may include areas such as small businesses (e.g. Mexican food store), corporate offices, education, health care provision, art promotion, etc. You have to design a questionnaire, conduct the interview (assign roles in your team: one interviewer, one note-taker) and write a 6-8 page report (not a transcript) on your findings including a discussion of your results and a reflection of both the interview process and your experience with team work (typed, double-spaced). The proposal for your interview is due on October 19th: simply list the names of your team members, the workplace setting of the person you plan to interview, and your questions. The interview report is due on Nov. 21st. Please present it as a hardcopy. In addition, be prepared to talk about your findings in class that day. d) Take-home Essay Exam This course has one essay exam. On November 7th you will receive two questions regarding material covered in class and are requested to submit your answers electronically by Sunday, November 13th at 2:00 pm in the afternoon. (PS: you will need Sunday evening to prepare for your evening class the next day. The main objective of this exam is to practice your essay writing skills in preparation for your M.A. comprehensive exams. Your grade will equally depend on the content and the execution of your answer (e.g. presentation of clear definitions, order of thoughts, depth, range, and integration of introduced concepts). e) Research Paper Research and write about a topic of your choice relevant to questions of intercultural communication. You can choose a research question that interests you within the areas of business, international politics, multicultural social spaces in the United States, e.g. family and kinship (see for example interethnic marriages or adoption), workplace, immigration, public health, social work), tourism, promotion of the arts, education. Ideally you should pick a topic that is related to either your M.A. thesis or your intended specialization upon graduation. Your paper could serve as a proposal for your own future research project or give an overview of the current research findings regarding your desired field of future employment (e.g. 'ethnic marketing', 'social work in multicultural settings', or 'ethnic differences at court'). To clear research topics and sources of information with me you are requested to turn in a one-page research paper proposal by October 24th : list your research idea, background information, and a few titles of books and articles you plan to use as references. The final research paper has to be 10 pages long For guidelines on writing a research paper see: http://www.ecu.edu/anth/papersguide.htm. The paper is due on November 28th (no extension of deadline will be given) and may be submitted earlier. The paper should be submitted as a hardcopy. I will return your papers with comments on December 5th. You have the option to submit a revised version of your paper - this is only meant for those who wish to improve their grades – no later than December 12th, 9:00 am. Course Grading: Your final grade will be based on a total of 100 points and calculated as follows: Participation - contributions in class (10%) - submission of discussion points for each reading (15%) Cultural background report Intercultural workplace interview Take-home essay exam Research Paper Total Max. points possible Percentage 25 25% 5 20 20 30 100 5% 20% 20% 30% 100% Attendance: Graduate students are expected to attend and participate in class. Your attendance record will influence your participation grade and may be used as a means to determine borderline grades. You are responsible for making sure I have checked your name on the class roster in case you have to come to class late or have an excused absence. If you need to leave class early, please notify me before the class starts. Course Schedule: see next page! Course Schedule: Date Topic Aug. 29 Introduction to the field of intercultural communication Labor Day: no class (moved to 10/19) Culture and its influence on communication: overview of the definitions and functions of culture Sept. 5 Sept. 12 Sept. 19 Sept. 26 Oct. 3 Understanding others who are different: patterns, classifications and taxonomies a) Streeck in "Handbook of Interpers. Comm." 1994: p. 286-319. b) Bohannan and Elst p. 1-18. c) Goodenough in "Relevance of Culture" 1989: 93-97. a) Fang in "Int. J. of Cross Cultural Management" 2003, 3 (3): 347368. b) Voronov and Singer in "J. of Social Psychology" 2002, 142 (4): 461-480. Other assignments (list of due dates) Cultural Background Report due c) Beekun et al. in "J. of Business Ethics" 2003, 42 (3): 267-279. Modern human diversity: identity, a) Spencer-Rodger and McGovern in ethnocentrism and racial prejudice in the "Int. J. of Intercultural Relations" age of economic globalization 2002, 26: 609-631. b) Gaertner et al. in "Int. J. of Intercultural Relations" 1996, 20 (3/4): 271-290. c) Bohannan and Elst p. 96-102. Cultural variables that influence a) Strauss in "Human Motives and communication: Cognition = the cultural models" 1992: p.197-224 organization and distribution of b) Lakoff in "Women, Fire, and knowledge within a culture dangerous things", p. 380-415. c) Bar-Tal in "Int. J. of Intercultural Relations" 1996, 20 (3/4): 341-370. Oct. 10 How to study culture? Using anthropological methods as a tool for understanding humans Oct. 17 Fall break: no class! But Wednesday class!!! Introduction to ethnolinguistics: the relation between language, thought and culture Oct. 19 WednesDay! Reading Assignments Oct. 24 Verbal communication and the structure of human languages: phonology, morphology, syntax and semantics Date Topic a) Bohannan and Elst, p. 19-65. b) Dewalt and Dewalt: in "Handbook of Methods in Cult. Anthro." 1998: p.259-299. c) Trice and Beyer in "Academy of Management Review" 1984, 9 (4): 653-669. a) Hardin and Banaji in "Social Cognition" 1993, 11: 277-308. b) Gill in "Philosophy Today" 1997, 41 (2): 255-262. a) Bavin in "Annual Review of Anthropology 1995, 24: 373-396. b) Trush in "Technical Communication" 2001, 48 (3): 289296. Reading Assignments Proposal for "Workplace Interview" due Proposal for Research Paper due Other assignments (list of due dates) Oct. 31 Nov. 7 Nov. 14 Nov. 21 Nov. 28 Dec. 5 Non-verbal communication: body language and the display of emotions a) Bond, M.H. in "Journal of Nonverbal Behavior" 1993, 17: 245-262. b) Casimir, M. and Schnegg, M. on "Shame across culture" 2002, p. 270300. Language change and variations over a) Urciuoli in "Annual Review of time: historic linguistics and Anthropology" 1995, 24: 525-546. sociolinguistics b) Gonzales Velasquez in "Gender Articulated" 1995: p. 421-446. c) Haviland in "American Anthropologist" 2003, 105 (4): 764774. Intercultural encounters: interpersonal a) Bohannan and Elst, p. 67-90; relationships, social roles, social b) Heydenfeldt in "Int. J. of networks, and the structure of Intercultural Relations" 2000, 24 (3): conversations 383-407. c) Lin and Miller in "Int. Marketing Review" 2003, 20 (3): 286-303. Intercultural contexts: interaction in the a) Mishra, Shiraz et al. In "Health arenas of business, politics, education, Education and Behavior" 1998, 25 (5): health care, social work, tourism, etc. 653-670. b) Money, Bruce et al. in "Journal of Marketing" 1998, 62: 76-87. Intercultural encounters within the US: a) Berry in "Applied Psychology" integration of cultural differences among 1997, 46 (1): 5-34. members of different ethnic groups b) Rumbaut in "International Migration Review 1994, 28 (4): 748794. Intercultural competence: tools, ethics, a) Driskill and Downs in "Int. J. of conflicts and solutions (summary) Intercultural Relations" 1995, 19 (4): 502-522. b) Waxin in "Int. J. of Intercultural Relations" 2004, 28: 61-79. c) Palthe in "Int. J. of Intercultural Relations" 2004, 28: 37-59. "Mid-term": Takehome essay exam Due Sunday Nov. 13th at midnight! Report on "workplace interview" due Be prepared to talk about your findings Research paper due Optional: Revised paper due Dec.12th by electronic submission (only if you submitted first draft by Nov 28th!)