HSE COMPETENCES:
PROFICIENCY CRITERIA FOR ALL JCPs EXCEPT CH & CSR
This Document Contains:
A. The General Competence Requirement Description, as contained
in SAPphire, for each of the twelve HSE Management
Competence Elements;
B. The Specific Competence Criteria, which PDO employees have to
meet in order to satisfy the requirement for Awareness,
Knowledge and Skill in each HSE Management Competence
Element.
N.B.
These criteria should be used when completing competence
assessments in SAPphire for all JCPs EXCEPT those for Contract
Holders (CH) or Company Site Representatives (CSR).
September 2010
1.0 HSSE Leadership and Commitment
A. GENERAL COMPETENCE REQUIREMENT DESCRIPTION
Create and sustain an organisational culture that supports effective HSSE management,
through appropriate personal behaviour of leaders at all levels.
Specific activities included in this competence:
1 Applying the key concepts of HSSE Leadership and Commitment:
• Communicating a clear vision:
- Setting strategy, priorities, action plans, responsibilities.
- Defining clear accountabilities and consequences.
• Allocating Resources:
- Allocating time, money, management attention.
- Integrating HSSE goals with other business goals.
• Being personally involved:
- Planning and follow-up of HSSE improvement actions, projects, audits.
- Knowing what is really going on to manage your HSSE risks.
• Being personally visible:
- Giving HSSE priority in day to day business activities.
- Not sacrificing HSSE to short term gains.
2 Leading effective Safety Behaviour Improvement programs
3 Feedback on personal HSSE commitment
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance:
 The difference between ‘good’ and ‘bad’ HSE behaviour;
 Why ‘good’ HSE behaviour is important;
 The link between ‘bad’ behaviour and incidents;
 The most important HSE ‘rules’;
 What ‘intervention’ involves and why it is important
 How he/she sets an example to others through own HSE behaviour (including intervention).
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Can sensibly discuss the question of ‘HSE behaviour and culture’
 Has actively participated in implementing and promoting a programme designed to change
HSE behaviour (e.g. STOP; Life Saving Rules) amongst own and/or contractor staff;
 Shows a good understanding of the behavioural objectives of the programme;
 Has actively monitored HSE behaviours of own or contractor staff and taken action to
address problems;
 Gives good examples of how he/she acts as a HSE leader/‘role model’ to own or contractor
staff.
Skill – Knowledge PLUS
Has taken a leading, independent role and solved problems
Can give examples of:
 Has played a leading role in planning and implementing a programme which has changed
the culture/behaviour of a meaningful size team or a contractor and improved their HSE
performance;
 Has communicated a clear HSE vision to staff/contractors and demonstrated priority to HSE
over schedule/cost in work management;
 Has made a personal statement of unacceptable HSE behaviour to staff and consistently
applied consequence management;
 Has consistently shown high visibility and a high level of personal involvement in HSE.
2.0 HSSE Policy and Strategic Objectives
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Establish, communicate and maintain a sound HSSE Policy and coherent Strategic
Objectives.
Specific activities included in this competence:
• Develop HSSE Commitment, Policy and Strategic Objectives consistent with Shell Business
Principles and Group HSSE- MS.
• Develop strategies and plans to implement HSSE Policy and Commitment, and meet Strategic
HSSE Objectives.
• Critical review of HSSE Policy, Commitment and Strategic Objectives when there are changes
in stakeholder expectations and Issues.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance:
 Why good HSE management is important for PDO’s business performance and reputation;
 What aspects of HSE management are currently causing the most difficulty in own
asset/project/area of activity;
 What are the most important actions being taken to improve HSE performance in own
asset/project/area of activity.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Knows PDO’s current HSE priorities (e.g. The HSE ‘Must Wins’) and long-term goals;
 Has communicated PDO’s HSE priorities to own staff and/or contractors;
 Knows the most important HSE issues for own area of business activity;
 Has taken specific actions to promote PDO’s HSE priorities amongst own staff or contractors;
Skill – Knowledge PLUS
Has taken a leading, independent role and solved problems
Can give examples of:
 Has played a leading role in developing HSE policy for a significant aspect of business activity;
 Has played a leading role in developing PDO corporate HSE priorities and objectives (NOT
annual targets) OR
 Has played a leading role in converting PDO corporate HSE priorities and objectives into
medium/long term HSE priorities and goals for own project/area of PDO business activity.
3.0 Organisation, Responsibilities, Resources and HSSE Requirements
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Establish and maintain an organisation which supports effective HSSE management.
Specific activities included in this competence:
• Establish and maintain HSSE responsibilities and accountabilities for the HSSE risks
associated with business activities.
• Establish and maintain an adequately staffed organisation, which minimises role ambiguity
and role conflict.
• Establish and maintain clear roles, responsibilities and resources for meeting the mandatory
HSSE Requirements.
• Establish and maintain adequate HSSE-related competence in staff in HSSE critical positions.
• Implement processes to ensure that contractors systematically manage all HSSE risks
associated with their work.
• Implement effective Knowledge Management processes for all key HSSE information.
• Provide appropriate HSSE risk-reduction technology, and maintain currency with new
developments.
• Establish, implement and maintain Group and Business-specific HSSE Requirements.
• Establish interface arrangements for combined activities involving different organisations,
especially contractors.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance:
 Own HSE responsibilities and those of others in own organisation;
 HSE competence and mandatory training requirements for own position and any
subordinates;
 How the HSE competence of contractor staff is managed for own area of activity.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Knows how (HSE) competence is managed in own organisation;
 Can demonstrate that has completed all mandatory training required for own position;
 Has completed own CBD, including all HSE competence requirements;
 Has ensured that subordinates have completed all necessary HSE training requirements;
 Has provided ad-hoc coaching on HSE matters to PDO and/or contractor employees.
Skill – Knowledge PLUS
Has taken a leading, independent role and solved problems
Can give examples of:
 Has taken a leading role in defining HSE roles and responsibilities for a significant
organisation/team;
 Has assessed staff HSE & technical competence prior to appointment to HSE critical
positions;
 Has completed CBDs for all reporting staff and ensured PDPs are in place for addressing
any gaps.
4.1 HSSE Risk Management Framework
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Provide structured support for the systematic application of HEMP to HSSE risks.
Specific activities included in this competence:
• Establishing systematic HSSE management to maintain compliance with HSSE Requirements
and continuous performance improvement.
• Application of the basic elements specified for Group HSE-MS.
• Application of the relevant Group and Business-specific HSSE Requirements.
• Application of the basic HSSE Risk Management principles and tools.
• Establishment and maintenance of processes to monitor review and continuously improve
HSSE controls.
• Issues Management.
• Product Stewardship.
• Security.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance:
 The difference between Hazard and Risk;
 Examples of Hazards in own area of work;
 The PDO Risk Assessment Matrix (RAM) and its purpose;
 The PDO HSE MS and its purpose;
 The highest risk activities in own area of work.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Has had practical experience in applying the HEMP process, the RAM and concept of
ALARP (other than doing a JSA/JHA);
 Has had involvement in the development or application of processes involving risk
identification and assessment (e.g. risk based maintenance programmes, technical
assurance, well development planning) relevant to own area of activity.
Skill – Knowledge PLUS
Has taken a leading, independent role and solved problems
Can give examples of:
 Has led the implementation, review or improvement of HSE MS in own organisation OR
 Has led the development or application of processes involving risk identification and
assessment (e.g. risk based maintenance programmes, technical assurance, well
development planning) relevant to own area of activity.
4.2 HEMP for Significant Risks / HSE Cases
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Perform a structured approach to the analysis and control of HSSE hazards using HEMP
(Hazards and Effects Management Process) for all significant risks and HSE Cases.
(Applies to all business activities / processes in the life cycle of a business venture from
inception to termination).
Specific activities included in this competence:
• Identify Hazards and Potential Effects.
• Assess Risks against Objectives and Performance Criteria.
• Use appropriate Hazard and Risk tools (e.g. HAZOP, HAZID, JHA, PHA, QRA, FRED, LOPA,
MHMS, HRA, EIA).
• Establish Controls and Recovery Measures to achieve ALARP for identified HSSE risks.
• Document the decision-making process performed and the results.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance:
 The purpose & basic steps of the HEMP process;
 A ‘Bow-Tie’;
 The meaning of ALARP.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Knows the issues and challenges around determining ALARP;
 Knows what an HSE Case is and its purpose;
 Is familiar with HSE Case(s) relevant to own area of activity;
 Has actively participated in a HEMP exercise (e.g. HAZID, HAZOP, SIMOP, HRA, EIA or
similar) AND/OR in HSE Case development.
Skill – Knowledge PLUS
Has taken a leading, independent role and solved problems
Can give examples of:
 Has taken a leading role in a complex HEMP exercise AND/OR HSE Case development;
 Has taken a leading role in determining ALARP for a complex risk control issue;
 Has taken a leading role in documenting the above.
4.3 Emergency Response
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Manage an effective response to emergency situations.
Specific activities included in this competence:
• Derive appropriate Emergency scenarios from the location / activity HEMP studies.
• Develop procedures that will deliver an effective and appropriate level of response.
• Establish and maintain an ER organisation, including the application of the Oil / Chemical Spill
Contingency.Plans and Procedures (application of MOSAG Charter), Medical and Security
Emergency Response.
• Planning and conducting ER Exercises.
• Establishing clear criteria and procedure for triggering Crisis Management.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance:
 The main types of emergency situation that can arise in own area of business activity;
 The personal actions to be taken (including instructions to be given to others) in case such
situations arise.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Knows the ER roles and responsibilities of for own area of activity/organisation;
 Knows the key ER plans and processes for own area of activity/organisation;
 Has ensured own team has practised responses to relevant ER scenarios;
 Has participated in real ER situations or exercises.
Skill – Knowledge PLUS
Has taken a leading, independent role and solved problems
Can give examples of:
 Has established ER plans and resources for a significant operational activity;
 Has performed role of ERC or Team Leader for a significant operational activity
 Has taken charge during a significant ER situation or a major exercise, involving liaison
with external agencies as needed.
4.4 Safe Systems of Work / Personal Safety
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Use structured tools and techniques to control physical work activities which have
associated HSSE hazards.
Specific activities included in this competence:
• Identify, assess and record workplace hazards.
• Identify the controls necessary to ensure that work can be undertaken with risk at ALARP.
• Manage interfaces with concurrent work activities to avoid conflicts.
• Conduct site safety checks and audits.
• Integrate the safe system of work in the work procedures and planning process – including
changes to work.
• Implement safe work systems [e.g. JHA (Job Hazard Analysis) PTW (Permit To Work)].
• Provide advice on Personal Safety controls required for legal / regulatory compliance.
• Monitor and implement changes to Personal Safety Requirements (e.g. Regulatory changes).
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance:
 The basic principles of JHA and PTW;
 What tasks in own area of activity are ‘high risk’ and require JHA and PTW;
 The main risks that such tasks may involve and the key controls needed to manage those
risks.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Has successfully completed any PTW training required for own position;
 Has consistently demonstrated correct application of PTW requirements for own position;
 Has consistently carried out any necessary equipments checks and other control
procedures required for own position;
 Has participated in site safety inspections;
 Has coached own staff on safety requirements for their roles and ensured consistent
application of controls.
Skill – Knowledge PLUS
Has taken a leading, independent role and solved problems
Can give examples of:
 Has held a significant authority role within the PTW system;
 Has led/approved a JHA for all the complex, high risk tasks involved in own area of
activity;
 Has personally given TBT and/or coached people in carrying out all such tasks;
 Has personally supervised such tasks;
 Has carried out PTW audits;
 Has led site safety inspections;
 Has an excellent safety record for work carried out under own supervision.
5.0 Integrate HSSE into Business Plans and Procedures
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Incorporate HSSE management into business plans, work plans and procedures.
Specific activities included in this competence:
• Establish and integrate appropriate HSSE goals, targets, action plans and resources within
overall business Annual Targets and Resources Plans and work plans, with reference to the
HSSE Risk Assessment Matrix.
• Establish and maintain operating procedures (for both physical and management activities)
that incorporate effective HSSE risk controls and meet the relevant HSSE Requirements.
• Implementing and maintaining effective Change Management procedures (incl.
Organisational Change).
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance
 Examples of HSE related procedures/work instructions relevant to own activity;
 What an HSE plan is and why we have them;
 Examples of HSE goals in the work plan for own area of activity.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Has participated in the development/ review/ implementation of procedures, which
involve the control of HSE risks;
 Knows the key procedures relevant for ensuring HSE risk control in own area of activity;
 Has actively participated in coaching staff to ensure understanding of the company’s
HSE procedures.
 Has participated in or contributed to the development of an activity plan (such as a
maintenance plan, project plan, drilling plan etc), which has HSE related parts to it.
Skill – Knowledge PLUS
Has taken a leading, independent role and solved problems
Can give examples of:
 Has led the development of and/or authorised procedures designed to ensure HSE risks
are controlled for an area of activity;
 Has managed/overseen the implementation of such procedures;
 Has overseen the development of an activity plan (such as a maintenance plan, project
plan, drilling plan etc), which has HSE related components, inc goals/milestones
6.1 HSSE Performance Management
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Establish and maintain effective systems of monitoring HSSE performance against
targets.
Specific activities included in this competence:
• Establish, maintain and implement Group Standard HSSE performance monitoring and
reporting requirements.
• Target-setting for HSSE KPIs.
• Collect HSSE performance data from all operations.
• Analyse HSSE performance data, using both reactive (lagging) and proactive (leading)
indicators.
• Reporting and communicating appropriately the key messages obtained from HSSE statistics.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance
 Examples of proactive and reactive KPIs used to measure HSE performance in own area
of activity;
 What the KPIs are designed to measure and why;
 Current HSE performance for own area of activity.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Is fully familiar with the most important HSE performance KPIs and how they are defined;
 Knows how HSE performance data is collected and reported for own area of business
activity;
 Has actively participated in the HSE performance monitoring/reporting process for an area
of business activity.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
Can give examples of:
 Has played a lead role in setting reactive and proactive HSE targets for a significant area
of business activity;
 Has overseen the collection and analysis of HSE performance data for a significant area
of business activity;
 Has led HSE performance reviews for a significant area of business activity and
developed plans for corrective action, where required;
 Has led the benchmarking of HSE performance data against external organisations.
6.2 Incident Classification, Investigation and Reporting
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Classify, investigate and report incidents in a systematic way, in accordance with Group
requirements.
Specific activities included in this competence:
• Classify and report incidents systematically, in line with Group requirements.
• Investigate incidents using Group methodology and tools (Timeline, Incident Trees).
• Analyse underlying causes of incidents using appropriate tools (e.g. Root Cause Failure
Analysis, Taproot®, Tripod Beta).
• Establish and maintain Group / Business Requirements for Incident Classification,
Investigation and Reporting.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance
 What kinds of incidents (including near misses) need to be formally reported and
how;
 Why incidents need to be reported and investigated;
 What an incident investigation involves.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Has participated in one or more ‘meaningful’ incident investigation, involving a team
and interviewing
 Knows what RCA analysis involves and been exposed to one RCA technique (e.g
Tripod Beta, Top Set etc.)
 Has participated in incident reviews
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
Can give examples of:
 Has led or facilitated the investigation of at least one incident with significant
actual/potential consequences using a recognised RCA tool, such as Top Set or TB;
 Has taken a leading role in an IRP, reviewing and QCing incident investigations,
reports and conclusions.
7.0 HSSE Audit
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Conduct appropriate audits of HSSE management, and communicate results effectively.
Specific activities included in this competence:
• Plan audits within an integrated, coherent, risk-based assurance plan.
• Conduct audits following a systematic process in line with Group guidelines.
• Ensure audit scope includes Regulatory Compliance, Risk Management, Policies, Procedures,
Standards, Organisation, Responsibilities and Resources, Assurance; also the management of
Contractors and Joint Ventures (incl. JVs NUOC).
• Establish, maintain and implement Group / Business HSE Auditing Requirements.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance
 Why HSE related audits, reviews and inspections are important;
 Some of the different types of HSE related audits, reviews and inspections, which are
carried out in own area of business activity.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Is fully conversant with the various HSE related audits, reviews and inspections that are
carried out in own area of activity;
 Has actively participated in at least one type of structured HSE related audit, review or
inspection (not STOP ‘audit’).
Skill – Knowledge PLUS
Be able to consistently carry out the activities of an area of expertise to the required standard
Can give examples of:
 Has developed and implemented a risk based HSE audit plan for an area of business
activity;
 Has planned and led a significant HSE related systems audit.
8.0 HSSE Management Review
A. GENERAL COMPETENCE ELEMENT REQUIREMENT DESCRIPTION
Perform effective regular Management Review of HSSE management.
Specific activities included in this competence:
• Establish, maintain and implement Group Guidelines and Requirements for Management
Review of HSSE.
• Review the HSSE performance of an organisation, including results of HSSE audit.
• Assess the maturity, effectiveness and robustness of the HSSE-MS of an organisation.
• Write the HSSE input to the Annual Assurance Letter.
B. SPECIFIC COMPETENCE REQUIREMENTS (Criteria To be Met To Satisfy A, K or S)
Awareness – Can describe the following in basic terms and understands their
importance
 What HSE Management Review involves and why it is carried out;
 What an HSE Assurance Letter process involves and why it is carried out.
Knowledge – Awareness PLUS:
Can hold a meaningful discussion and has had relevant practical exposure
 Has participated in or actively contributed in some way to:
o the formal review of the effectiveness of a contractor or PDO HSE MS and/or
o an HSE Assurance Letter process (company or contractor).
Skill – Knowledge PLUS
Be able to consistently carry out the activities of an area of expertise to the required
standard
Can give examples of:
 Has taken a leading role in:
o the formal review of the effectiveness of a contractor or PDO HSE MS AND
o the HSE Assurance Letter process (company or contractor).