Session 52 EMPLOYEE SETTLEMENT AGREEMENTS June 20-23, 2001 Susan Westover The California State University Long Beach, CA This session addresses contemporary issues in negotiating employee settlement agreements, including voluntary provision of references or recommendations, non-reemployment provisions, confidentiality, no comment provisions, and the interplay of open records acts for public universities, attorney fees, and other tricky points, such as the scope of the release. I. References and Recommendations Frequently, an employee who is negotiating his/her severance or settlement agreements requests that the employer provide a reference or recommendation letter to assist the employee in his/her future job search. Not infrequently, the employee requests a more glowing reference that he/she deserves—at least in the employer’s opinion. Employers should be cautioned against crafting a reference letter that is anything less than completely truthful, since more and more jurisdictions are imposing liability for misleading reference letters which either puff, mislead, or outright fib. A. Recognizing Potential Liability for Reference Letters Employers who provide references for former employees face potential liability for resulting injuries or damages incurred by prospective employers and/or third persons. Many employers therefore typically adopt "no comment" or “name/rank/serial number only” policies regarding references. While courts have not yet imposed an affirmative duty to respond to reference inquiries, employers who voluntarily prepare employment references or otherwise choose to respond to requests for employment references may be held liable for negligent misrepresentation based on misleading or incomplete statements made in such references. B. Cases Establishing Liability For Providing References In a number of cases, courts found that employers owed a duty of care to third parties in making representations regarding a former employee's character and qualifications that present a substantial, foreseeable risk of physical injury to third persons. In Randi W. v. Muroc Joint Unified School Dist., 14 Cal. 4th 1066, 60 Cal. Rptr. 2d 263, 929 P.2d 582 (1997), the California Supreme Court held that a former employer could be held liable for negligent misrepresentation. Even though the court did not recognize an affirmative duty to respond to requests for references regarding former employees, the court recognized a duty to respond fully and honestly after voluntarily undertaking to provide such references. The court determined that a vice principal's sexual assault on the plaintiff was a reasonably foreseeable result of his former employers' unreserved recommendations for his employment as a school administrator. One defendant had made a detailed recommendation that asserted, "I wouldn't hesitate to recommend the employee for any position!" even though the employer knew 1 of several instances of the employee's sexual misconduct against students while he was employed by the employer's school district. Another defendant stated that he would recommend the employee "for almost any administrative position he wishes to pursue," despite the fact that the employee had been forced to resign from his position with that employer after being accused of making sexual overtures to several students. Officials in the school district also recommended the employee "without reservation" for a school administrative position, although disciplinary actions had been taken against him regarding sexual harassment claims. None of these recommendations mentioned the employee's sexual misconduct known to the former employers. The court found that the defendants could foresee that, had they not glowingly recommended him, the employee would not have been employed by another school district, where he might injure other victims. The court also found the defendants liable for fraud, since the district officers knew that their statements were likely to induce the employee's hiring and placement in a similar position. The court applied general tort principles in recognizing a duty existed, considering factors such as foreseeability, moral blame, the extent of the burden to the defendants, and public policy considerations. The court found misrepresentation of an employee's known dangerous propensities was morally blameworthy, and the imposition of a duty to not misrepresent negative material information in employment references did not place an unreasonable burden on the defendants, given the alternative courses of conduct available, including offering "no comment" to reference requests or limiting the response to basic employment information regarding the former employee. The obligation imposed by the court only requires employers that undertake to provide information in employment references to disclose all other facts that may qualify the disclosure or mitigate the praise contained in the letters. The former employers were liable for misrepresentations or nondisclosures in their employment references, where they issued unreserved and unconditional praise without mentioning the prior sexual misconduct charges. (“Although policy considerations dictate that ordinarily a recommending employer should not be held accountable to third persons for failing to disclose negative information regarding a former employee, nonetheless liability may be imposed if, as alleged here, the recommendation letter amounts to an affirmative misrepresentation presenting a foreseeable and substantial risk of physical harm to a third person.”) The lessons employers learned from Randi W., a seminal case that has been cited by many other jurisdictions, include that: (1) the writer of a recommendation letter owes to prospective employers and third persons a duty not to misrepresent the facts in describing the qualifications and character of the former employee, if making the misrepresentations would present a substantial, foreseeable risk of physical injury to the prospective employer or third persons; (2) the former employers owed a duty to the plaintiff student not to misrepresent the qualifications and character of the administrator who allegedly committed the assault; (3) letters from the administrator's former employers made affirmative misrepresentations by positively evaluating the administrator's character and rapport with students without disclosing that disciplinary actions had been taken against him for alleged sexual misconduct with students; and (4) the student was not required to allege that she herself relied on the employer's misrepresentations, but only that her injury resulted from action taken by the recipient of the misrepresentations in reliance on them. 2 In Golden Spread Council, Inc. No. 562 of the Boy Scouts of America v. Akins, 926 S.W.2d 287 (Tex. 1996), a boy scout sued the Boy Scouts of America and the local boy scout council after the scout was allegedly sexually molested by a scoutmaster. The Texas Supreme Court held that the local boy scout council owed a duty to the potential troop sponsor that asked the council to introduce it to a potential scoutmaster. This duty extended to children and parents involved in the troop who relied on the council's recommendation. The council's affirmative act of recommending the scoutmaster created a duty to use reasonable care in light of information the local council had received about the scoutmaster's alleged prior conduct with other boys. In Fluid Technology, Inc. v. CVJ Axles, Inc., 964 P.2d 614 (Colo. Ct. App. 1998), the court imposed a duty to exercise reasonable care in giving an employment reference. The plaintiff alleged that its bookkeeper, who had previously been employed by the defendant, stole money from the plaintiff. Before the plaintiff hired the employee, the defendant had supplied the plaintiff with false information about the employee's job performance. When the plaintiff conducted an employment reference check, the defendant gave a positive recommendation, indicating that the employee had worked for it for three years and had been a "fine employee," when in reality, the defendant had terminated the employee for stealing from it and the employee had been convicted for that theft. The plaintiff further alleged that the defendant had provided this false information to the plaintiff in the ordinary course of its business, that based on this misrepresentation from the defendant the plaintiff had hired the employee, and that plaintiff was damaged when the employee embezzled its funds. The court found that one who, in the course of business, profession, or employment, or in any other transaction in which that person has a pecuniary interest, supplies false information for the guidance of others in their business transactions, is subject to liability for pecuniary loss caused to them by their justifiable reliance on the information, if that person fails to exercise reasonable care or competence in obtaining or communicating the information. C. Cases Rejecting Liability Based On References Other jurisdictions differ, and do not impose liability or a duty to disclose adverse information concerning former employees in employment references. In Francioni v. Rault, 518 So. 2d 1175 (La. Ct. App. 4th Cir. 1988), writ denied, 521 So. 2d 1189 (La. 1988), the court held that a murderer's former employer could not be held liable for the victim's death, despite its failure to disclose the murderer's known criminal tendencies, when contacted by an employment agency seeking employment information, since, unless responsibility is assumed, one has no duty to protect others from the criminal activity of third parties. The court found that the employer, in responding to a request to verify dates of employment, did not have a duty to disclose that the former employee had been discharged for embezzling company funds. The court held that even if the initial employer had a duty to disclose the discharged employee's employment history to the subsequent employer, the risk that the employee would murder a coworker was not foreseeable. In Murdock v. Higgins, 454 Mich. 46, 559 N.W.2d 639 (1997), the court held that a supervisor was not liable for injuries to a minor who was sexually assaulted by the supervisor's former employee, since the supervisor had no affirmative duty to inform the subsequent employer of the 3 former employee's dangerous propensities or prior sexual misconduct. The court found that the supervisor did not have a "special relationship" that would give rise to a duty to protect plaintiff from harm by the employee. The court held that while an employment relationship could form the basis for a special relationship, former employment or supervision did not, and absent a special relationship the supervisor had no affirmative duty to inform the subsequent employer or department of the employee's dangerous propensities. In Moore v. St. Joseph Nursing Home, Inc., 184 Mich. App. 766, 459 N.W.2d 100 (1990), the court concluded that a former employer has no duty to disclose an applicant's dangerous propensities to prospective employers. In reaching its decision, the court weighed the competing policy considerations at stake, placing great importance on the confidentiality of employment records. The court concluded that the attack on and death of the plaintiff was the tragic, unforeseeable result of the former employee's random criminal conduct, and therefore the former employer's failure to disclose the killer's history of violent conduct was not the proximate cause of the victim's death. Thus, dismissal was affirmed on the ground that a former employer has no duty to disclose a former employee's violent conduct to a prospective employer, even though the employee had received 24 disciplinary warnings. In Neptuno Treuhand-Und Verwaltungsgesellschaft MBH v. Arbor, 295 Ill. App. 3d 567, 692 N.E.2d 812 (1998), the court held that a fraudulent concealment claim could not be based on a letter of reference stating that the supervisor knew the former employee personally for over 13 years, that the former employee was an active full member of the Chicago Board of Trade, and that the former employee “was always proven to be an intelligent industrious and innovative young man,” while omitting that employee was disciplined for trading violations, even though the trader caused his new employer to lose millions of dollars shortly after his hiring. The court expressly declined to use this case to recognize a cause of action for "negligent referral." In addressing the claim that the former employer should have disclosed the disciplinary actions in the letter, the court held that neither the former employer nor its chairmen could be held liable for the hiring employer's losses absent a "special relationship." Given that the sole contact between the parties was the letter of reference, the court reasoned that such a relationship did not exist. The court also deemed that the plaintiff's reliance on the defendant's letter in hiring the employee was not reasonable, since the plaintiffs could have discovered the disciplinary actions before they hired the employee. In Janssen v. American Hawaii Cruises, Inc., 69 Haw. 31, 731 P.2d 163 (1987), a former employee of a cruise line who had been sexually assaulted by another former employee sued the former employer and the union that had referred the attacker for employment. The Hawaii Supreme Court held that the union's contractual duty to refer prospective employees did not obligate it to investigate or screen applicants, and thus the union owed no such duty to the person attacked and no duty existed between the former employer and the person attacked. D. No Protection From Liability Under Qualified Immunity Statutes California, like other jurisdictions, provides a statutory privilege which extends to good-faith employment references given upon request of prospective employers, but this privilege usually only protects against defamation actions brought by former employees. See, e.g., Cal. Civ. Code 4 § 47(c). These statutory privileges usually only provide qualified immunity to statements made in good faith and without malice. California courts have held that this type of privilege does not provide any protection to claims by third parties for negligent referrals. Randi W., supra. E. Additional Sources of Information For more comprehensive reviews of state and federal cases considering whether, and under what circumstances, a former employer may be held liable to a subsequent employer or third person resulting from the former employer's intentional, reckless, or negligent misrepresentation or failure to disclose, in an employment reference or recommendation, adverse information concerning its former employee (such as poor performance, disciplinary measures, harassment complaints, etc.), see Comment: The Tug-of-War with Employment Information: Does Louisiana Revised Statutes 23:291 Really Help Employers Stay Out of the Mud?, 58 La. L. Rev. 1131 (1998); Note: Employment Law-An Employer's Duty to Third Parties When Giving Employment Recommendations-Davis v. Board of County Commissioners of Dona Ana County, 30 N.M. L. Rev. 307 (2000); Comment: Speak No Evil: Negligent Employment Referral and the Employer's Duty to Warn (Or, How Employers Can Have Their Cake and Eat It Too), 22 Seattle Univ. L. R. 265 (1998); Note: Opening the Channels of Communication Among Employers: Can Employers Discard Their "No Comment" and Neutral Job Reference Policies?, 33 Val. U.L. Rev. 687 (1999); Note: Tort Law - No Duty To Protect A Minor Endangered By A Third Party Or A Duty For A Former Employer To Disclose Dangerous Actions Or Violent Tendencies Of A Past Employee To A Prospective Employer Absent A Showing Of A Strong Special Relationship, 78 U. Det. Mercy L. Rev. 147 (2000); Beyond Name, Rank, And Serial Number: "No Comment" Job Reference Polices, Violent Employees And The Need For Disclosure-Shield Legislation, 5 Va. J. Soc. Pol'y & L. 287 (1998); Encouraging Employers to Abandon Their "No Comment" Policies Regarding Job References: A Reform Proposal, 53 Wash & Lee L. Rev. 1381 (1996); Note: Addressing The Cloud Over Employee References: A Survey Of Recently Enacted State Legislation, 39 Wm. & Mary L. Rev. 177 (1997); Saxton, Flaws in the Laws Governing Employment References: Problems of "Overdeterrence" and a Proposal for Reform, 13 Yale L. & Pol'y Rev. 45 (1995); K. Dosanjh, Former Employer's Tort Liability To Prospective Employer Or Third Person For Misrepresentation Or Nondisclosure In Employment Reference, 68 A.L.R.5th 1. F. Recommended Practice Because the potential for liability arises from giving anything less than completely honest reference letters, employers should generally refrain from providing glowing reference letters in conjunction with a severance or settlement agreement. Unreserved and unconditional praise, especially where skeletons may lurk in the closet, may lead to trouble. In short, any reference letter should be carefully drafted with a healthy dose of the truth, or else otherwise avoided. Additionally, a firm practice or policy against providing references may also assist in the defense of a later retaliation claim based on the contention that the employer’s refusal to give a good reference—or the giving of a poor one—was done in retaliation for the employee’s protected 5 activities. See Ruedlinger v. Jarrett, 106 F.3d 121 (7th Cir. 1997); Hashimoto v. Dalton, 118 F.3d 671 (9th Cir. 1997); Robinson v. Shell Oil Co., 519 U.S. 337, 136 L. Ed. 2d 808, 117 S. Ct. 843 (1997). If the employer does not provide references for any employee, it will be difficult for a terminated employee to later claim that he/she was singled out for retaliation when the employer, consist with its established practice, refuses to give a reference for him or her. II. Non-Reemployment Provisions It is becoming increasingly more common for employers to demand that departing or terminated employees, when accepting financial consideration to settle claims, enter into non-reemployment provisions where they promise to never seek employment with that particular employer again. In essence, the employer is seeking preclude the possibility of future retaliation claims when/if the employer refuses to rehire the employee after the case is dismissed. Sample “don’t darken our doorsteps again” provisions include: [PLAINTIFF] further acknowledges and agrees that, after the date of the execution of this agreement, he/she will not apply for work with, or work for, [EMPLOYER] in any capacity. [PLAINTIFF] agrees that he/she will at no time seek or accept employment with [EMPLOYER], and does so solely for purposes of settling this action. But as these provisions are more thoroughly analyzed and critiqued by the plaintiff’s bar, it is foreseeable that they may be challenged as impermissible attempts to “legalize” retaliation. Public policy grounds may be argued in support of finding these provisions unenforceable, following on the heels of challenges to retaliatory reference-giving. Under virtually all state and federal anti-discrimination statutes, it is unlawful to retaliate against an employee or former employee for protesting unlawful employment practices. Title VII of the Civil Rights Act, for example, states in relevant part: It shall be an unlawful employment practice for an employer to discriminate against any of his employees or applicants for employment ... because he has opposed any practice made an unlawful employment practice by this subchapter, or because he has made a charge, testified, assisted, or participated in any manner in an investigation, proceeding, or hearing under this subchapter. 42 U.S.C. § 2000e-3(a). The ADEA has a substantially similar anti-retaliation provision. 29 U.S.C. § 623(d). Anti-retaliation provisions apply to current and former employees. Robinson v. Shell Oil Co., 519 U.S. 337, 136 L. Ed. 2d 808, 117 S. Ct. 843 (1997). As briefly discussed above, courts have held that it is a violation of Title VII for an employer to retaliate against a former employee by giving derogatory references to subsequent employers. Robinson v. Shell Oil Co., 519 U.S. 337, 136 L. Ed. 2d 808, 117 S. Ct. 843 (1997). While Robinson was focused on retaliatory references, the cases that preceded it did not expressly limit 6 their holdings to retaliatory reference-giving. For example, in Veprinsky v. Fluor Daniel, Inc., 87 F.3d 881 (7th Cir. 1996), the court used fairly sweeping language to proclaim that “posttermination acts of retaliation that adversely affect the plaintiff's employment opportunities or are otherwise related to employment are cognizable under Title VII.” In Veprinsky, the plaintiff did not only complain about his former employer providing false reference information to his subsequent employer; he also alleged that his former employer retaliated against him by refusing to consider him for another position. A complete bar against future reemployment may constitute an act that adversely affects a plaintiff’s employment opportunities. This legal issue is in its young stages of development; there are very few cases addressing this particular issue, such as Veprinsky, supra, and none face it head on. While states like California generally disapprove of restrictions on an employee’s ability and right to seek employment—for example, by making most non-compete agreements void as against public policy—a number of other jurisdictions favor the employer’s position. And in those states that disfavor restrictions on employment, it does not matter that the employee has agreed to the restriction in writing. More focused litigation of this issue should be expected in the near future. An additional factor to consider is that public universities requesting a non-reemployment provision may be seeking to bar all employment with the particular state, even though it may be the largest employer within its boundaries. The broader the scope of the agreement, the more likely it may find to violate a given state’s public policy. In sum, while it still remains a valuable provision in an employer’s defense against future retaliation claims, the viability of the non-reemployment provision may be in question as the law of retaliation continues to develop and expand. III. Confidentiality, No Comment Provisions, And The Interplay of Open Records Acts A standard provision in the compromise of employee claims is the confidentiality provision where both sides explicitly promise not to reveal any of the details of their settlement agreement. Such a provision should include a specific promise not to publicize the results of the case (and the agreement should be signed by the attorneys as well as the parties so that plaintiff’s counsel is precluded from advertising the amount of consideration in jury verdict/settlement reports), as well as an agreed-upon “response” the parties should be free to give if questioned about the matter. A sample provision is: [PLAINTIFF’S NAME] and his attorneys shall keep confidential and disclose to no person or organization the terms of this agreement except as legally required to prepare and file tax returns or to enforce the terms of this agreement. [PLAINTIFF’S NAME] and his attorneys further agree, jointly and individually, that they will not initiate any contact with any news or other media representative regarding the action or the resolution of the action. In the event [PLAINTIFF’S NAME] or any of his attorneys are contacted by any individual, or any news or other media representative regarding the action or the resolution thereof, neither plaintiff nor his attorneys will provide any comment other words to this effect: 7 "The matter has been amicably resolved by a settlement with terms agreeable to both sides." Additionally, confidentiality provisions often include liquidated damages if either side breaches. It is crucial to check the law of the particular jurisdiction for its approach to the viability of any such liquidated damages provision, for they may have to be quite narrow to be enforceable. A liquidated damages provision should be carefully drafted to comply with the requirements of the particular jurisdiction, so a generic provision has not been included here. For private colleges and universities, entering into confidentiality provisions may be routine. For public colleges and universities, however, confidentiality agreements may be futile in light of open records acts which, absent an exception, make all public records available for inspection by any member of the public. See, e.g., California’s Public Records Act (Cal. Gov’t Code § 6250, et seq.). While most open records acts exempt personnel records from disclosure, an employee settlement agreement typically would not fall within that exemption. Public entities, therefore, may not be legally permitted to guarantee complete confidentiality. Less restrictive provisions, however, may be permissible, such as “no comment” provisions under which both sides agree not to discuss or publicize the result. Just as some confidentiality provisions contain exceptions for disclosures required by law—for example, as in response to the issuance of a subpoena duces tecum—it may be appropriate to draft an exception for a disclosure required by an open records act. The parameters of the various states’ open records acts are beyond the scope of this article, and local law should be consulted prior to promising confidentiality. Finally, another consideration on the horizon is that in the wake of highly publicized products liability and securities fraud cases, many state legislatures are introducing bills to bar the use of secret settlement agreements. Many such bills would prevent parties from forcing their opponents to sign confidentiality agreements as a condition of settlement unless such disclosure would reveal trade secrets or otherwise disclose privileged information. Counsel should stay abreast of pending legislation in this area. IV. Attorney Fees Under state and federal anti-discrimination statutes, the prevailing plaintiffs are generally entitled to attorney fees. It is imperative, thus, to specifically include in a settlement agreement a provision that the parties will pay their own attorney fees and costs. While such a provision should be specifically tailored to the statutes upon which the case is based, the general framework for this provision should include the following: The parties shall each bear their own costs, expenses and attorney fees in connection with the released claims, the civil action, and this settlement. The parties further agree that in any action arising out of enforcing this agreement, the prevailing party shall be entitled to recover reasonable attorney fees and costs. 8 V. Other Tricky Points A. Release and Waiver 1. Identify The Claims It is very important to draft a detailed release specifically describing the types of claims that are being released. Suggested language is: The parties hereby forever mutually release, acquit and discharge each other, their officers, agents, employees, and insurers from any and all claims, rights, demands, costs, attorney fees, damages, actions and causes of action of every kind and nature, known or unknown, relating to [PLAINTIFF’S NAME]’s employment with and termination of employment from [EMPLOYER’S NAME], including but not limited to those claims set forth in the Action. Further, in consideration of the within promises, agreements and obligations, including the execution of this Agreement, the parties for themselves and their respective relatives, heirs, successors, assigns, attorneys, agents and representatives, do hereby fully release and forever discharge the [EMPLOYER’S NAME AND RELATED ENTITIES], and each other, and each of their respective relatives, heirs, successors, assigns, attorneys, agents, officers, directors, partners, servants, insurers, constituent universities, representatives and all persons acting by, through, under or in concert with any of them (hereinafter “Released Parties”) and each of them, past, present and future, from all complaints, actions, causes of action, in law or equity, suits, grievances, administrative claims, attorneys’ fees, debts, liens, demands, damages, sums of money, costs, expenses, agreements, promises, obligations or liabilities of any kind or nature whatsoever, whether known or unknown, fixed or contingent, suspected or unsuspected, which they may have or claim, in the past, present or future, including but not limited to any and all charges or complaints of harassment and/or discrimination filed by [PLAINTIFF’S NAME] against the Released Parties, and any state, federal or administrative agency, including the [STATE ANTI-DISCRIMINATION STATUTE, such as California Fair Employment and Housing Commission] and/or the U.S. Equal Employment Opportunity Commission against the Released Parties arising out of or pertaining to the Action and [PLAINTIFF’S NAME]’s employment at [EMPLOYER’S NAME] up to and including the Effective Date of this Agreement. It is understood and agreed that this Agreement is the compromise of a doubtful and disputed claim, and that the payment made is not to be construed as an admission of liability on the part of the party or parties released. 9 2. Incorporate Unknown Claims Many jurisdictions, including California, require that a release of unknown or unanticipated claims is not effective absent a specific acknowledgment of such. See, e.g., Cal. Civ. Code § 1542. As such, counsel drafting a release must check the specific requirements of the applicable jurisdiction. In California, suggested language is: This Agreement shall apply to all unknown and unanticipated claims and damages arising from or pertaining to acts and occurrences which are the subject matter of the Action and/or [PLAINTIFF’S NAME]’s employment with [EMPLOYER’S NAME] up to the Effective Date of this Agreement. [PLAINTIFF’S NAME] expressly waives and relinquishes any and all rights and benefits which he may have under or which may be conferred upon him by California Civil Code § 1542, which provides: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH DEBTOR. B. ADEA Release For employees age 40 and over, the Older Workers Benefit Protection Act of 1990 provides special requirements for releasing claims under the Age Discrimination in Employment Act (“ADEA”) (29 U.S.C. § 621, et seq.). The settlement agreement should specifically include language (1) that plaintiff was given at least 21 days to consider an unexecuted copy of the agreement, (2) that he/she understands all terms of the agreement, (3) that the employer advised plaintiff to consult with an attorney prior to executing the agreement, (4) that the plaintiff warrants and represents that he/she did indeed consult with an attorney regarding all the terms and conditions of the agreement before executing it, (5) that he/she specifically waives all rights or claims he/she has against the employer under the ADEA (cite the exact provisions) as a result of his/her employment, (6) that the waiver of any ADEA claims is in exchange for the consideration recited in the agreement, (7) that he/she will have 7 days to revoke the agreement after executing it, and (8) that the agreement will not be effective or enforceable until 7 days after its execution. C. Workers’ Compensation Class action issues aside, the parties in employment litigation are free to settle their disputes on terms they deem appropriate, without judicial intervention or approval. However, in a number of jurisdictions (including California), if the employee has also filed a claim for workers’ compensation benefits, the approval of the appropriate administrative agency (such as a workers’ compensation administrative law judge) is required in order to dispose of that claim in addition to the contract or tort theories at issue in the civil suit. Thus, the settlement should be conditioned on receiving approval from the administrative body. 10