Mission Critical Application Services At A Glance! Moving your software applications forward! As more companies worldwide are faced with intense competition, deregulation, innovation and rapid technological advancements, they are discovering their IT systems must be enhanced in order to support fundamental changes in business processes. Defining “The Gap” While client/server, internet and other emerging technologies offer the promise of faster and more functional software applications, implementation of business solutions which encompass these new technologies present major challenges for companies which lack appropriate resource and project management expertise. The IT Challenge There are hundreds of technology choices now available as bits and pieces of information that must be painfully assembled into customized, usable applications by skilled engineers. How much ‘glue code’ is required and how does one support and maintain such a solution once it is complete? The “Resource Crunch” In-house IT resources and skills are typically stretched across a wide range of initiatives, technologies and implementation timelines. While many companies are being “down-sized” and “rightsized” in order to remain competitive, it is difficult to expand IT departments while attempting to reduce overall costs. office primes the projects and HP in effect becomes an extension of the customer’s IT organization. The problem is compounded by an increasing shortage of qualified IT engineers, and, as a result, many large companies are pursuing ways to outsource their IT projects. However, outsourcing brings its own challenges. This new approach gives the customer the benefits of both worlds. They maintain control of strategic applications while improving time to market through access to HP technological depth and resources around the globe. Outsourcing! MCAS: Approach Outsourcing has the advantage of improved company focus, access to new skills/technology and reduction of costs by converting in-house fixed IT costs to variable costs. It also has the disadvantages of loss of control over the project and further erosion of in-house skills. MCAS is a scalable approach and methodology that ranges from small development projects up to mega infrastructure re-engineering initiatives executed as part of a long-term alliance between the customer and HP. MCAS: Solution To protect our customers, HP has developed a partnership approach by collaborating on “joint project management” through the ‘project office’ concept. The project office is staffed by the customer and HP. The project 1 This collaboration links the customer environment to HP and the project office becomes the gateway for access to HP’s global technology and software development resources. MCAS: Services MCAS is already being used around the globe to improve the competitiveness of HP customers. MCAS service items are a convenient way to describe the services available to customers. Application Development Backlogs of strategic software applications that are needed can be completed without effecting other development schedules. All products mentioned herein are trademarks or registered trademarks of their respective companies. Application Enhancement Enhancements can extend the life of existing applications to improve their ROI, while freeing up resources to complete other, higher priority projects. Migration/Rehosting Existing applications can be moved to supportable, less expensive platforms, improving the quality and cost of the IT infrastructure. Euro’02 Remediation It’s three years away, but even now, estimates indicate it will require work that will exceed Year 2000 efforts. Internet Enabling Networking, client/server, WWW, electronic commerce, mainframes, UNIX, NT, Objects, Java, middleware technologies, network & systems management, security, messaging, imaging, process management, directories and secure transaction processing. Need some help, want access to a few experts? MCAS: The bottom line! Our distributed development processes, methodologies, tools, and our ability to resource large development efforts as part of the collaborative approach and methodology gives HP a unique ability to help our customers effectively bridge the gap without losing control of their strategic software applications. Technical information in this document is subject to change without notice. M C A P i ssi on © Copyright Hewlett-Packard Company, 1999. Reproduction, adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws. Publication Number ESD 0000-0001, Version 02, Printed in the U.S. 04/99 ri ti c a l p p l i c a ti o n e rv i c e s Web Site http://sweo.ptp.hp.com. Sales For additional information, call your local sales office listed in your telephone directory or the ESD regional manager listed below. Americas Region: Frank Williamson 19111 Pruneridge Ave. Cupertino CA 95124 Tel. (408) 447-1281 Japanese Region: Kazuo Okada 3-29-21, Takaido-Higashi Suginami-Ku Tokyo 168 Tel. (03) 3331-2395 Europe/Africa/Middle East Region: Gunther Moeller Herrenberger Strasse 130 D-71034 Boeblingen Tel. (49) 778-6220 Global Marketing Manager: Gary Gujral 19111 Pruneridge Ave. Cupertino CA 95124 Tel. (408) 447-0905 Trademarks and acknowledgments 2