Assessment Report Standard Format
July 1, 2009 – August 31, 2010
PROGRAM(S) ASSESSED
Student Support Services’
Student Contact Statistics
ASSESSMENT COORDINATOR Katie Deedrick
Annual YEAR CYCLE
1. ASSESSMENT MEASURES EMPLOYED
Briefly describe the assessment measures employed during the
year.

The number and frequency of student contacts were recorded.
2. ASSESSMENT FINDINGS
List the objectives and outcomes assessed during the year, and
briefly describe the findings for each.

Outcome: 522 total student contacts were made
during the 2009-2010 academic year (fall-summer).

Outcome: 205 individual students were assisted during
the 2009-2010 academic year (fall-summer).
3. PROGRAM IMPROVEMENTS
List planned or actual changes (if any) to curriculum, teaching
methods, facilities, or services that are in response to the
assessment findings.
Initial findings indicate a 9% increase in total student contacts,
and a 10% increase in the number of individual students served
over 2008-2009 statistics. The data is still being analyzed and the
number of contacts could increase.
4. ASSESSMENT PLAN COMPLIANCE
Explain deviations from the plan (if any). None
5. NEW ASSESSMENT DEVELOPMENTS
Describe developments (if any) regarding assessment measures,
communication, faculty or staff involvement, benchmarking, or other
assessment variables. None at this time.
Assessment Report Standard Format
July 1, 2009 - June 30, 2010
Student Services
Submitted by
Simone G. Polk, Assistant Vice President for Student Services
PROGRAM(S) ASSESSED
(A) WSU Dialogues on Race Relations (students and staff)
(B) Bias Incident Response Team (BIRT) Initiative
ASSESSMENT COORDINATOR _Simone G. Polk______
(A) YEAR ___1____ of a ____3______YEAR CYCLE
(B) YEAR ___1_____ of a ____3______YEAR CYCLE
2.
ASSESSMENT MEASURES EMPLOYED
Briefly describe the assessment measures employed during the year.
(A) WSU Dialogues on Race Relations:
Facilitated Dialogue on Race Relations discussion groups to enhance multicultural
competency and understanding of issues related to the history of race relations, campus
relations, leadership and proactive transformation. The activity is now 8 hours in length
(modification made during the evaluative period).
(B) Bias Incident Response Team (BIRT):
The Bias Incident Response Team (BIRT) was created in 2007 in response to an
identified need and as a result of bias related events at WSU. There was no process,
protocol, procedure or group that students could readily identify to which they could
raise their concerns about bias related events on campus. The genesis of BIRT also
included a concern for managing events involving students for which there was no other
formal response available - i.e. through student conduct or university police or
affirmative action. Also, in addition to management, education and learning were
desired outcomes of the BIRT process; and responding to and resolving "small" issues
before they became "big" issues.
2. ASSESSMENT FINDINGS
List the objectives and outcomes assessed during the year, and briefly describe
the findings for each.
(A) Objectives:
►To engage students and staff in an 8 hour discussion/dialogue regarding race,
racism, life experiences, leadership and commitment to change or transformation on
college campuses.
(A) Outcomes:
►Participants engaged in an 8 hour session of facilitated discussion related to race and
shared experiences that enhanced their understanding of racial inequality and disparity
among staff and students.
►Participants outlined personal and group commitments for transformation and
consensus building at WSU.
►Participants overwhelmingly reported that:
The Dialogue experience was very positive.
They learned more about themselves and others related to ethnicity and culture.
►They would be able to work towards harmonious relations between individuals of
different ethnicities and cultures.
►As a result of attending a Dialogue, they would work for social justice for
underrepresented and underserved populations on campus and in the region.
They would become more actively involved in political action related to ethnic and
cultural issues in their communities.
(B) Objectives:
►To develop new techniques to respond to, manage, and resolve conflicts related to
behaviors or actions directed toward an individual or group based upon actual or
perceived identity characteristics or background (i.e. race, sex (including gender
identity/expression), color, religion, ancestry, national origin, age, disability, veteran
status, military status, or sexual orientation).
►To acquire new skills that would enhance verbal and nonverbal interactions between
students.
►To engage students in transformative opportunities, activities, educational events and
discussion/dialogues regarding race, racism, life experiences, leadership and
commitment to change and transformation on college campuses.
(B): Outcomes
►Initiated a process, protocol, procedure or group that students could readily identify to
which they could raise their concerns about bias related events on campus.
►Provided services or programs to enhance student success.
►Provided support to students, which assisted them in developing socially, culturally
and emotionally.
►Provided support to assist students with generally nonacademic concerns.
►Provided opportunities for diverse student interaction, dialogue, and problem solving.
►Enhanced social-cultural awareness and critical thinking skills.
3. PROGRAM IMPROVEMENTS
List planned or actual changes (if any) to curriculum, teaching methods, facilities,
or services that are in response to the assessment findings.
(A) WSU Dialogues on Race Relations:
Curriculum changes to the WSU Dialogues on Race were implemented in June 2009 to
enhance content and make the subject matter more relevant to the WSU Community
(specifically students) and world events. WSU Dialogues also included students from
Central State University and Sinclair Community College.
The changes included:
A new Dialogue introduction method
2 new DVD’s related to race, race relations and hate in American
The “Privilege Walk”
A Dialogue conversation related to educational, employment, immigration and health
care disparities
A Dialogue conversation related to Multicultural Competency and Leadership Success
(B) Bias Incident Response Team Initiative (BIRT)
Implementation of an electronic evaluative tool is planned for the next assessment
period to enhance the ease and efficiency of use by participants in BIRT initiatives.
To create two additional web links on the university’s main web page web index so that
BIRT can be more easily located when electronically searched by students.
4. ASSESSMENT PLAN COMPLIANCE
None
5. NEW ASSESSMENT DEVELOPMENTS
Describe developments (if any) regarding assessment measures,
communication,
faculty or staff involvement, benchmarking, or other assessment variables.
(A) WSU Dialogues on Race Relations:
An updated assessment tool was implemented in 2009-2010 to more fully measure
desired outcomes of participation in a Dialogue on Race Relations.
(B) Bias Incident Response Team Initiative:
Development and implement educational opportunities for faculty to enhance their
knowledge of the challenges students experience related to BIRT issues, the BIRT
process and case study based interaction.
Assessment Report Standard Format
July 1, 2009 - June 30, 2010
PROGRAM(S) ASSESSED 2010 Parents’ Weekend Program Evaluation
ASSESSMENT COORDINATOR Katie Deedrick
Annual YEAR CYCLE for Parents’ Weekend
1. ASSESSMENT MEASURES EMPLOYED
Briefly describe the assessment measures employed during the
year.
 Parents’ Weekend 2010 participants, primarily WSU
parents and some family members were asked to
complete a written survey to assess their satisfaction with
the weekend events. Quantitative and qualitative
measures were utilized.
 The survey was mailed after the Parent’s Weekend to all
parents who registered for any event during Parents’
Weekend 2010 and was published on the web. A post
paid business reply envelope was included.
 Parents’ Weekend 2010 was held February 12-14 2010.
2. ASSESSMENT FINDINGS
List the objectives and outcomes assessed during the year, and
briefly describe the findings for each.



Outcome-general satisfaction with Parents’ Weekend
activities. Results indicated that 94% of survey
respondents rated Parents’ Weekend as excellent, very
good, or good.
Outcome-94% of respondents indicated that they were
satisfied with their daughter/son’s experience at Wright
State.
Outcome-the majority of respondents (91%) rated
Parents’ Weekend events as excellent, very good, or
good.
3. PROGRAM IMPROVEMENTS
List planned or actual changes (if any) to curriculum, teaching
methods, facilities, or services that are in response to the
assessment findings

The Parents’ Advisory Council continues to provide
feedback in planning Parents’ Weekend activities and
other services for parents and students. The “Just for
Parents” session will be revised in 2011 to reflect
feedback received from the 2010 survey.
4. ASSESSMENT PLAN COMPLIANCE
Explain deviations from the plan (if any).
5. NEW ASSESSMENT DEVELOPMENTS
Describe developments (if any) regarding assessment measures,
communication, faculty or staff involvement, benchmarking, or other
assessment variables. None at this time.