NATIONAL SCHOLARLY COMMUNICATIONS FORUM ROUND TABLE 12: STRUCTURES OF SCHOLARLY COMMUNICATION Canberra, 8 August 2001 National Site Licensing I should like to begin by thanking the National Scholarly Communications Forum for inviting me to talk this afternoon about national site licensing with particular reference to the Australian situation. It is in many ways a difficult topic, touching as it does on the nexus between cooperation and competition both in the marketplace and, in this case, in the higher education sector. And if it is an approach sometimes difficult to comprehend in theory, let me assure you it is no less difficult to implement in practice, as recent experience in trying to negotiate such arrangements in Australia has demonstrated. However, national site licensing in relation to electronic resources is, I believe, a key approach to building the robust information infrastructure that is essential to support the national research effort. It provides an effective response to the challenges of today, of the real world which confronts us all. And it is that real world, the world as it is and not as we would want it to be, that we have to engage. I should perhaps first admit to having a personal interest and involvement in the negotiation of collaborative purchasing agreements with vendors of electronic information resources on behalf of Australian universities, firstly, as a member of the Council of Australian University Librarians Electronic Information Resources Committee (CEIRC) and secondly, as a member of the Australian Vice-Chancellors Committee’s national site licence negotiating team. What I shall say today should not be construed as representing the views of either body. My comments reflect my own opinions and beliefs and I alone am responsible for them. I shall start by trying to present some definitions, for example, just what do we mean by national site licensing. Then I would like to look at the international precedent, at some examples of national site licensing programs in the United Kingdom and Canada. I shall subsequently discuss developments in Australia and end by trying to identify the major issues surrounding the adoption of a national site licensing approach. Some definitions The application of the term ‘national site licence’ in practice usually conflicts with its apparent meaning. Only on very rare occasions does the licence give all citizens of a country equal access to the resource in question. There are exceptions. Just a couple of months ago a committee appointed by Iceland’s Minister of Education, Science and Culture negotiated an agreement which will give all its citizens access to ISI’s Web of Science, a major crossdisciplinary citation indexing database. In this case, it is probably significant that it is Iceland – in other words, the ability to even entertain such a comprehensive licence is a function of size. Elsewhere, ‘national’ usually means countrywide in relation to a particular sector, for example, the higher education and/or research sector. And it seems to me such a limitation is both reasonable and practical, given the utility or relevance of individual resources. The term ‘site licence’, of course, simply implies that all members of the community for which the licence is negotiated have equal access to the licensed resource. In the case of the higher education sector, that would generally mean all staff and enrolled students of a university. Implicit in national site licence arrangements is the assumption that licences are negotiated for and will embrace the members of a consortium. And to separate such site licences in which all members of the consortium participate from collaborative purchasing initiatives conducted for a specific group of institutions but in which members of that group may choose to participate or not seems to me to constitute a useful distinction. Sadly, as we shall see, the distinction does not necessarily hold firm, especially in an international context. To my mind, it is a critical distinction which not only takes into account the nature and utility of individual resources but also determines the manner in which access arrangements should be negotiated. At present, I am glad to say, the distinction is being observed in the higher education sector in Australia, at least in this very early stage of national site licence negotiation. Some international examples In an international context the practice of purchasing access to electronic resources on a consortium basis is not a recent development. Indeed, there is now an International Coalition of 2 Library Consortia (ICOLC) which meets biannually to discuss matters of common concern. In the United States such consortia are generally regionally based. It is in Asia and Europe, and most recently Canada, that we find models of consortia formed to meet national needs. Sometimes consortial arrangements are made simply to purchase access to a single electronic resource, often as an ad hoc response to the availability of external funding in the form of an earmarked grant. In other cases, licences are negotiated as part of a continuing program and it is two such programs, the National Electronic Site Licence Initiative (NESLI) in the United Kingdom and the Canadian National Site Licensing Project which I want to discuss briefly this afternoon. NESLI The National Electronic Site Licence Initiative (NESLI) grew out of the earlier UK Pilot Site Licence Initiative which had been established in 1995 by the four separate higher education funding bodies in the United Kingdom. The pilot scheme was designed to address the problems arising out of the rapid inflation in academic journal subscription rates, and consequent subscription cancellations by research libraries, and the restrictions placed on copying and the distribution of materials by existing copyright legislation. Agreements were reached with Academic Press, Blackwell Publishers, Blackwell Science and Institute of Physics Publishing under which from 1996 the publishers provided print journals to universities and colleges throughout the country at discounted prices, negotiated licences which allowed generous permissions for copying, and furthermore made available a range of electronic materials. It should be remembered that in the mid 1990s not all publishers were able to deliver their journals in electronic form in the manner to which we have become so quickly accustomed. The pilot received direct government funding in recognition of the innovative nature of the scheme. It was, after all, the very first time publishers had been asked to provide licences where the site was in effect the nation. Its successor, NESLI, was established by the Joint Information Systems Committee (JISC) in 1998 and contracted a Managing Agent, itself a consortium of Swets Blackwell and Manchester Computing, to provide services for a three-year period, from 1999 to 2001. NESLI as distinct from the earlier pilot initiative is designed to be self-financing and seeks to promote specifically the use of the electronic option rather than the print, an approach which in the United Kingdom is complicated by the fact that electronic journals not provided as part of a print and electronic package attract VAT, a tax on goods and services. It is, I think, important to note that NESLI is not a true consortium model in that 3 participating higher education institutions may choose whether or not to sign up to particular deals and that some aspects of the initiative, such as the determination to provide access to licensed resources through a single gateway, perhaps not surprisingly SwetsNet, represent an elaboration of the basic consortium or collaborative purchasing approach. I expect the jury is still out on its success or failure but it is perhaps significant in terms of its operating complexity and cost that the recent call for tenders for the role of Managing Agent from 2002 produced just one, unacceptable response. But it is also, I think, only fair to recognise that the difficulty JISC and NESLI have experienced in achieving a more rapid adoption of the electronic only approach derives at least in part from the VAT taxation issue and not simply from the reluctance of UK librarians and library users to abandon print. Canadian National Site Licensing Project (CNSLP) The Canadian National Site Licensing Project which was first mooted in 1999 and has begun providing access to licensed resources this year has been developed on a true consortium basis and in an admirably cooperative manner. Its primary goal is dramatically to increase the quantity, breadth and depth of research literature available to Canadian academic researchers, and to provide expanded and equitable access to that content through electronic formats and network access/delivery mechanisms. And it aims to achieve that goal through a coordinated, nation-wide university library initiative to license electronic versions of scholarly journals and research databases in science, health, engineering, and the environment, and to provide electronic ‘desktop’ access to this content for the academic community. The three-year project received substantial seed funding of C$20m from the Canada Foundation for Innovation and matching funding from universities and provincial governments totalling a further C$30m. A condition of the seed grant from the Canada Foundation for Innovation was that the project participants, at present comprising 64 Canadian universities, must commit to continuing the project beyond the expiry of the Foundation’s initial grant. In February 2001 the 4 project negotiated its first raft of agreements with vendors for seven resources, including Web of Science, SpringerLINK and the Academic Press database, IDEAL. It is too early to assess the success of the project beyond noting its early promise and perhaps also the declared negotiating tactic of walking away from the table when the negotiations simply are seen to be too hard or too difficult to resolve. Developments in Australia The concerns which led to the establishment of the UK Pilot Site Licence Initiative, and subsequently NESLI, in the United Kingdom and to the setting up of the Canadian National Site Licensing Project have their parallels in Australia. Following initial work done by a small group of university libraries and the CSIRO under the rubric of the ‘Australian Research Libraries Fighting Fund’, a Coalition for Innovation in Scholarly Communication (CISC) was formed in early 1999 which included in its membership representatives from the Council of Australian University Librarians, the National Academies Forum, the Australian ViceChancellors Committee (AVCC), the Australian Research Council, the CSIRO, the National Library of Australia, and the Department of Education, Training and Youth Affairs (DETYA). In addition to identifying the extent of the research information crisis afflicting university and research libraries in Australia and the need for a greater level of collaboration and innovation in response to that crisis, the Coalition saw as one of its key roles the fostering of a greater appreciation or understanding of the radical changes that were occurring in the processes of scholarly communication among key stakeholders, including university management, government policy makers and industry. Coinciding with the work of the Coalition in this respect were two other national initiatives with a somewhat broader brief, the holding of a National Innovation Summit in February 2000 which spawned a report (Innovation: Unlocking the Future) in August 2000 prepared by the Innovation Summit Implementation Group, and the Australian Science Capability Review conducted by the Chief Scientist, Dr Robin Batterham, who issued a detailed discussion paper, The Chance to Change, in August 2000. Among the many major recommendations made by the Chief Scientist was one that was critical to the implementation of national site licensing in Australia. Recognising that the transition from paper based publishing to digital publishing raised a number of important issues that had yet to be resolved internationally, Batterham recommended, under the heading Information Infrastructure, that a pilot scheme be developed to test a national site licence concept between 5 higher education institutions and publishers. The recommendation survived further scrutiny and was included in the Chief Scientist’s final report to the Commonwealth Government in November 2000. Subsequent to his report, the AVCC’s Standing Committee on Information Policy (SCIP) established a group of four working parties to consider issues relating to scholarly communication, one of which focused on the National Digital Information Resource. This working party was asked to consider the recommendation: That earmarked funding be sought from the Government to underwrite the national provision of digital information resources for research, particularly in the science, technology and medical disciplines, for a transitional period of three years to provide Australia’s research community with timely and cost-effective access to relevant global research information and knowledge. The working party discussed the recommendation under a series of six headings or terms of reference and submitted its response in a report to the Standing Committee in May this year. In the meantime, the AVCC decided to take the initiative and begin negotiations for national site licences with two major publishers, Elsevier Science and the Institute of Scientific Information (ISI). A negotiating team was formed and the first meeting with Elsevier in relation to their electronic journal database, ScienceDirect, was held in late March. These negotiations with both Elsevier and ISI, in relation to Web of Science and Current Contents, continue with the prospect that any agreement, for a multi-year term, will take effect from January 2002. Discussions have also been held with DETYA in terms of the provision of external funding, with the possibility that such funding might be available from the Systemic Infrastructure Initiative, a scheme established in line with the recommendations of the Chief Scientist’s Science Capability Review report and first announced by the Government in its strategy document, Backing Australia’s Ability: An Innovation Action Plan for the Future, issued in January this year. Although the negotiations are being conducted on behalf of AVCC member institutions and the CSIRO, consideration is being given to extending the coverage of any licences to the New Zealand universities and the University of the South Pacific, as well as other Australian research organisations, but on the basis of separate negotiations. I should add that while the AVCC has been negotiating on behalf of the higher education sector, a consortium of the Council of Australian State Libraries (CASL) has been conducting similar 6 negotiations for Australian state and territory libraries and the National Library of Australia for access to a range of resources appropriate to that sector. I understand that access is currently being provided on a 12-month trial basis to four databases, RMIT Publishing’s Australian Public Affairs – Full Text, Dun & Bradstreet Australia’s Business Who’s Who of Australia and Jobson’s Online, and the Gale Group’s Health and Wellness Resource Centre. On account of organisational complexities, access is at present limited to walk-in users at the state and territory libraries and the National Library. The national site licensing approach I mentioned earlier that national site licensing posed some difficulties both conceptually and in terms of its implementation, and I would like to spend the rest of the time available to me this afternoon in discussing these issues. The primary issue relates to the feasibility, or perhaps desirability, of collaboration on such a coordinated national scale within what is increasingly a highly competitive higher education sector in Australia. The advocates of national site licensing would argue, as I do, that key information resources should be regarded as essentially precompetitive in nature, that is, that libraries should not treat the mere acquisition or provision of access to a particular electronic resource as giving their parent organisation a competitive edge, for example, in the recruitment and retention of quality staff and research students. For my part, I would argue that is not the input, the availability of access to a resource, but the output, the use to which that resource is put by the university community, which should be seen as contributing to any competitive edge. And if we can accept that such resources are precompetitive, as the university librarians did at their last plenary meeting in March this year, then we can begin to argue that they do form a proper part of the national research infrastructure, just as much as well equipped laboratories or access to high-capacity computing networks. I understand the almost instinctive wish to protect a perceived advantage, since at my own institution we took a substantial risk last year in purchasing access to a major database at what for us was a very high cost in terms both of price and of potential lost opportunities. Why should others have the chance to close that particular gap without taking a similar risk or making a comparable investment? What we do have to do, I think, is raise our gaze, recognise the breadth of the Australian research community, see ourselves as a component of a national research infrastructure and remember the national interest. 7 Even if we accept the precompetitive argument, why do key resources have to be provided on a national site licence basis rather than purchased collaboratively for those institutions for whom the provision of access forms a high priority. After all, CAUL through its Electronic Information Resources Committee and its predecessor the Datasets Committee has for many years negotiated access to electronic resources on just such a collaborative basis. The extent of CAUL’s work in this area is in fact probably not widely known. At last count, CAUL had 32 electronic resources or products for which its members and its colleagues in New Zealand had access by way of collaborative purchase agreements. It is a question, I think, of horses for courses. Where the essentiality of the resource in terms of the national information infrastructure is beyond question, the consortium approach is required. In all other cases, the existing collaborative purchasing arrangements should suffice. Establishing that essentiality is, of course, not always easy. I expect nothing is, in the real world. But the test should always be the criticality of access for our research community, irrespective of location or affiliation. One of the realities of trying to negotiate site licences for key resources on a national basis is that in terms of subscribers we are not entering an unploughed field. In the case of Elsevier, for example, just over 20 per cent of the 38 Australian universities already subscribe to the complete ScienceDirect package. The other institutions subscribe to a range of selective combinations of their journals, both print and/or electronic. And the percentage is the same in the case of ISI’s Web of Science, although with possibly a somewhat lower take-up among the other universities of their parallel citation indexing services in alternative electronic and print formats. In addition, in the case of Elsevier, these subscriptions have not before been negotiated on a national basis, which has led to a fragmented market and a marked variation in pricing across the sector. The consequence is that prior purchase decisions inevitably complicate the response of universities to any consortium offer, especially in a time of severe financial constraint and tight library budgets, and tend to distort the impact of intra-consortium cost allocation models. There is, to my mind at least, no doubt that the proposals being looked at in terms of national site licensing represent high value in relation not only to cost but also to existing expenditure. And the use of the collective muscle available to national site licence negotiators does ensure that the global cost or price is keen, certainly in relation to what individual institutions can obtain on their own. But the reality is that if the extra funding required to capture that additional value is not available in the early years of a multi-year 8 agreement, the opportunity is likely to be lost, to the detriment not simply of a particular university but also of the national research community. That then is the primary rationale for seeking external funding, to render affordable national site licensing opportunities by allowing universities to realign expenditure decisions and practices during the term of multi-year agreements and so ensure the sustainability of such agreements over time. But there is another, perhaps less mercenary, reason or benefit. As we have heard today, the existing models for scholarly communication are under threat, not just in terms of a migration from a print to an electronic environment but also in terms of the roles of the major players themselves. There is much debate as to the speed with which some of these changes will occur, in relation to technology, the editorial process, and intellectual property rights. And I should confess to being on the conservative wing in this debate, especially as it affects the role of the market, the commercial scholarly publishing industry. But however quickly or slowly these changes occur, there is no doubt we are already in a period of transition from one model to another and that the higher education sector needs some assistance in remodelling its own information infrastructure. The adoption of national site licensing techniques to ensure equal access to key electronic resources across the sector is an essential component of that remodelling process. Some may argue that we should simply stand back and wait for the long promised nirvana. To do so, in my view, would be to abdicate our responsibility to support the national research effort, in effect, to play a card to which we have no right. Later today there will be a function to launch a new reciprocal national borrowing scheme under which students and staff of AVCC member universities will be able to borrow materials from other university libraries when they are travelling, working or studying interstate. The scheme supplements the interlibrary loan system which has long given access, at a distance, to resources held in the nation’s academic libraries. The national borrowing scheme has been given a catchy title, University Library Australia. Maybe I am drawing a long bow, but what we are trying to do with national site licensing in an electronic environment is something similar. It might be called a national digital information resource rather than a library as such, it might reside on a number of servers rather than within many library buildings across the country, and it may involve dollars rather than simple changes in policy to implement, but the rationale for its introduction and development remains the same. Perhaps it is just a matter of thinking nationally rather than locally, of asserting that ready access to information, the global 9 research literature, should form an essential part of the national research infrastructure. We have said this many times before. Now we have a mechanism to do something about it. Vic Elliott University Librarian University of Tasmania 7 August 2001 10