ISSUE 19 THORNTON MEDICAL CENTRE PRESENT’S THORNTON NEWS WELCOME TO OUR SEPTEMBER NEWSLETTER WHICH WE HOPE YOU WILL FIND INFORMATIVE. THE NEWSLETTER IS AVAILABLE VIA OUR WEBSITE OR AT THE MAIN RECEPTION. STAFF TRAINING THE SURGERY WILL CLOSE ON THURSDAY 18TH AT 12 NOON FOR STAFF TRAINING. WE WILL REOPEN ON FRIDAY 19th AT 08.00 am. USEFUL CONTACT INFORMATION Surgery main number 0113 2310626 LOCAL PHARMACIES Pudsey Pharmacy2570400 Surgery fax number 0113 2015079 Prescription e-mail address prescriptions.thorntonmedicalcentre@nhs.net Co-op Pharmacy 2639606 Lloyds Pharmacy 2637210 Boots Pharmacy 2637378 Surgery website www.thorntonmedicalcentre.nhs.uk NHS Choices website www.nhs.uk Out of hours Free phone 111 Cohens Pharmacy 2636780 ASK PHARMACIES ABOUT THEIR DELIVERY SERVICE STAFF COMINGS AND GOINGS The surgery is happy to welcome back Dr N. Sinden who is now a salaried GP. We would also like to welcome our new GP registrars and FY2 doctors, Dr A. Chaudhry, Dr T. Ishfaq and Dr A. Brooke-Gandhi. PRESCRIPTIONS We now take requests for sick notes and repeat medication over the telephone. We ask that you ring after 11.00am to order as up until then we are taking phone calls for appointments and are extremely busy on the telephones. Therefore you do NOT need to make an appointment with a Doctor for repeat medication or sick notes as reception staff can now take this for you. Appointments are for patients who are ill and need to see the GP. PATIENT FEEDBACK We would like to receive feedback from patients as to whether you find our newsletter informative and any comments and suggestions would be helpful, even compliments would be nice! You can send any comments and suggestions to pamela.wilson@nhs.net. Your comments may be featured in our next newsletter. OPEN DAY The surgery will be open on Saturday 13th from 11.00 till 14.00 for people to come and have a look round the surgery and see what services are on offer in the community. Nurse Ayesha will be holding several small fun sessions of first aid for children. WHO SHOULD BE IMMUNISED AGAINST THE SEASONAL FLU VIRUS? THE AIM IS TO PROTECT PEOPLE WHO ARE MORE LIKELY TO DEVELOP COMPLICATIONS FROM FLU. CURRENT ADVICE IN THE UK IS THAT YOU SHOULD BE IMMUNISED AGAINST THE SEASONAL FLU VIRUS EACH AUTUMN IF YOU; ARE AGED 65 OR OVER. HAVE ANY CHRONIC (ONGOING) LUNG DISEASES. EXAMPLES INCLUDE CHRONIC BRONCHITIS, EMPHYSEMA, CYSTIC FIBROSIS AND SEVERE ASTHMA (NEEDING REGUALR STEROID INHALERS OR TABLETS). IT IS ALSO RECOMMENDED FOR ANY CHILD WHO HAS PREVIOUSLY BEEN ADMITTED TO HOSPITAL WITH A CHEST INFECTION. HAVE A CHRONIC HEART DISEASE. EXAMPLES INCLUDE ANGINA, HEART FALIURE OR IF YOU HAVE EVER HAD A HEART ATTACK. HAVE A SERIOUS LIVER DISEASE SUCH AS CIRRHOSIS. HAVE DIABETES AND ARE TAKING EITHER INSULIN OR TABLETS FOR IT. HAVE A POOR IMMUNE SYSTEM. EXAMPLES INCLUDE IF YOU ARE RECEIVING CHEMOTHERAPY OR STEROID TREATMENT (FOR MORE THAN A MONTH), IF YOU HAVE HIV/ AIDS OF IF YOU HAVE HAD YOUR SPLEEN REMOVED. Flu clinics start from Monday 22nd September and we have a Saturday flu clinic on 27th September. Please phone or call in to surgery to book an appointment. CHILDHOOD IMMUNISATIONS Just a reminder to make sure your child’s immunisations are up to date. If your child is due to be immunised, please contact the surgery to make an appointment with one of our Nurses. If you are unsure about immunisations or would like some advice, please feel free to contact the surgery and speak to one of our Nurses or your Health Visitor. PRACTICE BOUNDARY We now have a map of our Practice boundary available for patients to view. It can be found on our website or you can ask for a copy at the main reception. CHRONIC DISEASE REVIEWS If you are unsure if you are due your chronic disease review, please ring the surgery and the reception staff will check your review date and book you in if necessary. This includes diabetes, asthma, hypertension, stroke, CHD, COPD, CVD and CKD reviews. ZERO TOLERANCE We have had an increase in abusive behaviour from patients towards staff and we would like to remind all patients that we are a zero tolerance Practice. Abusive or threatening behaviour and language towards staff will not be tolerated. Any occurrences of this will be recorded in your medical records and will lead to your removal from the Practice list. Please would all patients be aware that staff are following Doctors instructions and not trying to be ‘gatekeepers’. TARGET AFTERNOONS/ STAFF TRAINING As most of you will already be aware, the surgery closes once a month on a Thursday afternoon for staff training. Notices are in place to advise patients of the date so that you are aware you will not be able to collect any prescriptions, sick notes etc. Our Practice also shares our building with the Community Health team and on our staff training days, the Health Team are still working. Although the main doors are locked, staff still need access to the building as well as patients who have appointments with podiatry etc. Unfortunately, we have had a small number of patients who have followed staff or patients who have been authorised access, into the building and have become very aggressive when told they cannot collect their prescriptions. WE ARE A ZERO TOLERANCE PRACTICE and this kind of aggressive behaviour will lead to your removal from our practice list. Please remember that the staff are only doing their job and any patients who become aggressive, as well as being removed from our list, will be reported to the police. IF YOU DO NOT HAVE AN APPOINTMENT WITH THE COMMUNITY HEALTH TEAM ON OUR STAFF TRAINING DAYS, PLEASE DO NOT TRY GAIN ACCESS TO THE BUILDING. STAFF TRAINING DATES 2014 – THE SURGERY CLOSES AT 12 NOON ON THE DATES BELOW; THURSDAY 18TH SEPTEMBER THURSDAY 16TH OCTOBER THURSDAY 20TH NOVEMBER THANK YOU IN ADVANCE FOR YOUR COOPERATION. NHS HEALTH CHECKS The NHS Health Check is a sophisticated check of your heart health. Aimed at adults in England aged 40 to 74, it checks your vascular or circulatory health and works out your risk of developing some of the most disabling – but preventable – illnesses. Think of your NHS Health Check as being your "midlife MOT". It checks that some of your body's most important systems are all running smoothly. Among other things, your blood pressure, cholesterol, and BMI will all be checked and your results given to you. Crucially, your NHS Health Check can detect potential problems before they do real damage. Everyone is at risk of developing heart disease, stroke, diabetes, kidney disease and some forms of dementia. The good news is that these conditions can often be prevented. Your NHS Health Check will assess your risk of developing these health problems and give you personalised advice on how to reduce it. It's free of charge, including any follow-up tests or appointments. Thousands of people have already had an NHS Health Check. They are now armed with information and support to reduce their risk of developing heart and vascular problems. Why not join them? Together, the vascular conditions identified by the NHS Health Check are the biggest cause of preventable deaths in the UK, affecting more than 4 million people. Every year, the NHS Health Check is expected to help: save 650 lives prevent 1,600 heart attacks and strokes prevent 4,000 people from developing diabetes detect at least 20,000 cases of diabetes or kidney disease earlier If you want to avoid being a statistic, it's worth making an appointment for an NHS Health Check as soon as you get your invitation. You'll be invited for an NHS Health Check every five years if you are between 40 and 74 years old, as long as you don't have an existing vascular condition. At the check, you'll be asked some questions about your lifestyle and family medical history. You'll also have some routine tests. From these, your healthcare professional will be able to give you an idea of your risk of heart disease, stroke, kidney disease and diabetes. As well as a breakdown of your results, you'll get an overall score giving your risk of getting heart disease or stroke. If you're over 65, you will also be told the signs and symptoms of dementia, and you'll be made aware of memory services nearby. After your results have been explained, you’ll be offered personalised advice and support to help stay healthy, and lower your risk if any of your results need improving. This advice could include suggestions on small changes to your diet or how much exercise you should take if your risk is low or moderate. If you are at higher risk, your healthcare professional might want to discuss whether you should be taking medicines to control your blood pressure or cholesterol, along with help to take action such as losing weight, becoming more active or stopping smoking. By having a routine NHS Health Check for these conditions every five years, you can take action early and greatly improve your chance of a longer, healthier and happier life. You may be surprised how some small, long-lasting changes to your lifestyle can make a huge difference. Once you've had your NHS Health Check, you'll have a good idea of what your risk is of developing heart disease, stroke, type 2 diabetes, kidney disease and certain types of dementia. There are some risk factors for these diseases that can't be changed; for example, your risk increases with age. But there's a lot you can do to reduce your risk. You can: maintain a healthy weight be physically active eat a healthy and balanced diet stop smoking cut down on alcohol Your NHS Health Check will give you information and support to help you reach your health goals and enjoy a better quality of life. By acting to reduce your risk, you'll have more chance of dodging the debilitating and potentially disabling effects of illnesses such as diabetes and stroke. ARMLEY HELPING HANDS Are you over 60 and wanting to get out and have fun? Armley Helping Hands is a registered charity working in the Armley and Wortley district of Leeds. They have a large team of volunteers and staff offering a friendly, supportive environment to assist you in maintaining your independence, improving quality of life and reducing social isolation by getting you involved in your local community. To find out how to become a member, contact them on; Armley Helping Hands Strawberry Lane Community Centre Strawberry Lane Armley Leeds LS12 1SF 0113 2799292 THE FUTURE OF GENERAL PRACTICE? Waiting times to see a GP or Practice nurse are soaring Funding for general practice is plummeting Up to 100 practices in the UK – serving 700,000 patients – face closure DON’T LET THIS BE THE FUTURE OF GENERAL PRACTICE – JOIN THE CAMPAIGN TODAY! www.putpatientsfirst.rcgp.org.uk PATIENT PARTICIPATION GROUP We are still looking for new members for our group, if you are interested, please ask at reception for a form. GENERAL INFORMATION Please visit our website www.thorntonmedicalcentre.nhs.uk for up-to-date information. W e hope you have found the above information useful. Please look out for our next newsletter after the 1st October 2014.