Library Information Technology
Program Mission and Goals – (Statements from the College Catalog)
Objectives, Program Outcomes and Assessment and Alignment
(Viewed with revisions September 2014; June 2015)
Mission:
The department of Library Information Technology aims to meet the needs of
individuals seeking paraprofessional employment or advancement in a library or
related information service agency; or those seeking an introduction to libraries
and information services in anticipation of further study in library science.
Goal A: Support higher educational aims of the college, the discipline and the
student:
Enrollment is open to all interested students. General education, elective and
advised courses will be selected according to the student’s educational and
occupational objectives. The associate degree major complements requirements
for graduation from the college with an Associate of Science. The certificate is
designed for individuals transferring to a senior college or already possessing an
academic degree.
Objectives:
Open enrollment conforms to institutional mission and professional aims to foster
diversity in the library workforce; promote students efficiently and expediently
through flexibility in advising for varied interest
Program Outcome:
Students will complete program without undue delay or extra cost
Students completing program will reflect diversity of community
Students seeking program depth or additional schooling will be encouraged and
advised accordingly
Measurement:
Intake and exit surveys
Alumni surveys
Anecdotes and personal statements
Observation & specific case study
Analysis of measurement: The task is interpersonal and labor intensive. A personal
meeting with each and every student may be impractical. However, dedicated classroom
time for discussion and surveys would diminish this somewhat, and would yield both
positive direction for the students and valued feedback for the department.
Alignment:
LIBR 51, entry course, offered each semester
LIBR 53, 55A, 55B and 56 offered within two semesters
LIBR 58ABC offer introductory through specialized understanding of special collections
and services
Goal B: Broad Study of resources and services:
Instruction in library organization and services; standard reference materials;
supervision; computer applications; the acquisition, processing, and cataloging
of print and non-print materials, legal, medical and business resources, and
practical experience in a library or resource center.
Objectives:
Broad study of the discipline through a common core promotes broad outlook,
and flexibility in prospective employment
Program Outcome:
Students will be able to seek employment from any type of library from which
they may show interest and find mutual benefit
Measurement:
Alumni surveys
Civil Service Exam lists
Anecdotes and personal statements
Case study and observation
Analysis of measurement: Use of a list-serve could distribute surveys as to the nature of
employment sought and that found, as well as satisfaction level. Dedicated classroom
time for discussion based on survey results could inform each incoming class.
Alignment:
LIBR 51 surveys broad issues, including general ethics and service priorities
LIBR 53, LIBR 55B treats service issues in greater depth
LIBR 55A, LIBR 56 provide technical knowledge and skills suited to any library
LIBR 58ABC treat resource and service issues for special library types and services
Goal C: Cross-disciplinary specialization:
Students are encouraged to augment study with courses from other college
departments such as office systems, graphics, or computer networking and
communications technologies.
Objectives:
Foster human resource development and efficiency in schooling by benefitting
from the study of important auxiliary skills which are offered outside of
department. This in turn promotes the goals of efficiency and diversity in the
workforce among them.
Program Outcome:
Students will experience greater control over their coursework and occupational
goals
Measurement:
Early and late semester discussion on specialization
Entry and exit surveys
Alumni surveys
Anecdotes and personal statements
Observation and case study
Analysis of measurement: Classroom discussion can foster interest in auxiliary or related
disciplines or skills. Use of a list-serve could distribute surveys as to the appearance of
specialized skills in job announcement desirable qualifications. Dedicated classroom time
for discussion based on survey results could inform each incoming class.
Alignment:
College cycles courses in other departments to suit fall or spring admissions
LIBR 51, 53, 55B, 59 raise issue of related study early in semester
Goal D: Advantages in public employment
Those who complete the curriculum satisfactorily may find advantages when
taking civil-service examinations with federal, state, county, and city agencies.
Objectives:
Encouragement for participation in civil service examinations at the local, stare
and federal level
Program Outcome:
Students will more fully understand the public employment process and its
complexities.
Measurement:
Early and late semester discussion on specialization
Entry and exit surveys
Alumni surveys
Civil Service Exam Lists
Anecdotes and personal statements
Observation and case study
Data collection from SF Human resources (condition: anonymity)
Analysis of measurement: Use of a list-serve could distribute surveys eliciting discussion
of elective choices and secondary majors, as well as prior background and understanding
of career goals. Dedicated classroom time for discussion based on survey results could
inform each incoming and outgoing class.
Alignment:
LIBR 51 notices entry level Civil Service employment
Department list-serve forwards Civil Service announcements
Department chair co-operates with SFHR on KSAs and MQs for library employment
LIBR 53, 55B provide greater depth on Civil Service qualifications and requirements
LIBR 58ABC treat Civil Service matters for special libraries as applicable
Goal E: Cooperation with national organizations
The department completed course coordination and is participating in the
program for support staff certification through the ALA-APA.
Objectives:
Participate in LSSC support staff certification program, Raise awareness of ALAAPA, and standards of practices in support staff, and professional practice
Program Outcome:
Students effectively parallel knowledge, abilities and skills with ALA-APA
certification; Students are now eligible for support staff certification through
ALA-APA if desired
Measurement:
Completion of Program change at City College Curriculum Committee –
specifically, move of Library 53 to core requirement (completed); Completion of
support staff mapping and program acceptance by January 2013 (completed).
Scheduled classroom awareness and recruitment sessions
Entry and exit surveys
Alumni surveys
Anecdotes and personal statements
Analysis of measurement: Curriculum committee approval of program change, Fall
2012. Use of a list-serve could distribute surveys as to an interest in external
certification, cost and evaluation. Dedicated classroom time for discussion based on
survey results could inform each incoming class on career building and implications of
certification.
Note Fall 2014: All changes accomplished. Certification has been effective for over one
year. Current employee has reported on LSSC to entire library community in August
2014, and will serve as Vice President Elect of ALA-APA 2014-15, and President the
following year. Will represent City College at ALA convention 2016.
Alignment:
LIBR 51 introduces state, national and international organizations
LIBR 53 & 55B discuss employment and national standards
LIBR 55A provides deep technical understanding of two major national organizations:
Library of Congress and OCLC
LIBR 58ABC deal with special library organizations and those specific to legal, medical
and business libraries at the local, state and national level