OUCSS 2.1-CC&B 2.4
4.2.1.1 Add and Process Scalar Meter Read
Creation Date:
August 18, 2015
Last Updated:
February 10, 2016
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Contents
BRIEF DESCRIPTION ....................................................................................................................................................................................................................................... 4
BUSINESS PROCESS MODEL PAGE 1 ................................................................................................................................................................................................................ 5
DETAIL BUSINESS PROCESS MODEL DESCRIPTION................................................................................................................................................................................................ 6
TEST DOCUMENTATION RELATED TO THE CURRENT PROCESS ............................................................................................................................................................................... 11
DOCUMENT CONTROL ................................................................................................................................................................................................................................. 12
ATTACHMENTS ........................................................................................................................................................................................................................................... 13
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Brief Description
Business Process:
Process Type:
Parent Process:
Sibling Processes:
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Sub-Process
4.2.1 OUCSS-CC&B-MDM.Collect and Process Measurements
This process takes place when a customer adds meter reads to CC&B via the self-service portal. The process allows understanding the relationship
between the web-portal and meter read information in CC&B.
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Business Process Model Page 1
4.2.1.1 OUCSS v2.1-CC&B v2.4 Add and Process Scalar Meter Read
Request Usage
Information
1.0
Log Into Utility
Web Portal
1.2
Review
Accounts
1.3
Select Account
Re-Enter
Reading?
Yes
No
Take No Further
Action
Customer
1.1
Validate User
3.3.1.1 OUCSSCC&B Establish
and Maintain Self
Service User pg 2
OUCSS
1.4
Request Add
Meter Read
1.9
Select Meter and
Populate
Reading(s)
2.0
Request Add
Meter Read(s)
3.3
Review Error
Message
2.8
Receive
Confirmation
1.5
Send Request to
Retrieve Eligible
Meters and
Configuration
1.8
Process Response
2.1
Send Request to
Add Meter Read(s)
3.2
Receive Error
Message
2.7
Receive
Confirmation and
Generate
Message
CSR
Service Task
No
1.6
Retrieve SP Meter
Collection with
Non-Interval
Registers
1.7
Send Meter
Information
2.2
Create Meter
Read Task in
Pending Status
2.3
Transition to
Process
Status
Require To
Do?
Yes
2.9
Create To Do
3.0
Transition to Error
Status
3.1
Send Error
Messages
Yes
2.5
Transition to
Complete Status
2.6
Send Confirmation
ID
No
CC&B
2.4
Validate and Add
Meter Read
Successful?
PROCESS
4.2.1.1 OUCSS-CC&B.Add and
Process Scalar Meter Read
PRODUCT FAMILY
SUB-PROCESS
PRODUCT LINE/RELEASE
UGBU
CREATED BY
PM URM Team
FILENAME
VisioDocument
BPE APPROVAL
Page Number
PRODUCT LINE APPROVAL
REVISED
OUCSSv2.1-CC&Bv2.4
ACTIVITY
PRODUCTS
__________
Page-1
__________
10/2/2015
Oracle Proprietary and Confidential
Copyright © 2015, Oracle. All rights reserved.
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Detail Business Process Model Description
1.0 Log Into Utility Web Portal
Actor/Role: Customer
Description:
User logs into self-service account to access Utility Web Portal.
1.1 Establish and Maintain Self Service User
Actor/Role: Customer
Description:
See process 3.3.1.1 OUCSS-CC&B.Establish and Maintain Self Service User
1.2 Review Accounts
Actor/Role: Customer
Description:
Customer reviews list of account(s) enrolled for self-service.
1.3 Select Account
Actor/Role: Customer
Description:
Customer selects a single account for which they want to review financial information.
1.4 Request Add Meter Read
Actor/Role: Customer
Description:
Customer requests to add scalar meter read for account.
1.5 Send Request to Retrieve Eligible Meters and Configuration
Actor/Role: OUCSS
Description:
OUCSS requests the list of meters and configuration eligible for entering reads.
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
1.6 Retrieve SP Meter Collection with Non-Interval Registers
Actor/Role: CC&B
Description:
CC&B retrieves a list of meters with non-interval registers for the account.
Process Plug-in enabled: Y
Available Algorithm(s):
WX-CreSSMR
Configuration required: Y
Entities to Configure:
XAI Service: WXCreateMeterRead
1.7 Send Meter Information
Actor/Role: CC&B
Description:
CC&B sends the meter information to OUCSS.
1.8 Process Response
Actor/Role: OUCSS
Description:
OUCSS processes the meter data and presents it to the end-user
Configuration required: Y
Entities to Configure:
OUCSS: Enter Meter Read Table Configuration
1.9 Select Meter and Populate Reading(s)
Actor/Role: Customer
Description:
Customer reviews the meter configuration and populates the meter read data.
2.0 Request Add Meter Read(s)
Actor/Role: Customer
Description:
Customer requests to add the meter read data.
2.1 Send Request to Add Meter Read(s)
Actor/Role: OUCSS
Description:
OUCSS sends the add meter read request to CC&B for processing.
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
2.2 Create Meter Read Task in Pending Status
Actor/Role: CC&B
Description:
CC&B instantiates a service task for creating a meter read in pending status.
Process Plug-in enabled: Y
Available Algorithm(s):
WX-SSTINFO
F1-TRN-DF-NS (Monitor)
Business Object: Y
Business Object:
WX-SelfServiceMRTaskType
WX-SelfServiceMRTask
Configuration required: Y
Entities to Configure:
XAI Service: WXCreateMeterRead
2.3 Transition to Process Status
Actor/Role: CC&B
Description:
CC&B transitions service task to process status.
Process Plug-in enabled: Y
Available Algorithm(s):
WX-CRSSMR
WX-CreMRTask
Business Object: Y
Business Object:
WX-SelfServiceMRTaskType
WX-SelfServiceMRTask
2.4 Validate and Add Meter Read
Actor/Role: CC&B
Description:
CC&B validates the entered meter read and adds it if valid.
Process Plug-in enabled: Y
Available Algorithm(s):
WX-CRSSMR
WX-CreMRTask
Business Object: Y
Business Object:
WX-SelfServiceMRTaskType
WX-SelfServiceMRTask
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
2.5 Transition to Complete Status
Actor/Role: CC&B
Description:
CC&B transitions service task to complete status upon a successful add meter read.
Business Object: Y
Business Object:
WX-SelfServiceMRTaskType
WX-SelfServiceMRTask
2.6 Send Confirmation ID
Actor/Role: CC&B
Description
CC&B sends service task ID confirming the Add Meter Read was accepted by the application.
Business Object: Y
Business Object:
WX-SelfServiceMRTaskType
WX-SelfServiceMRTask
Configuration required: Y
Entities to Configure:
XAI Service: WXCreateMeterRead
2.7 Receive Confirmation and Generate Message
Actor/Role: OUCSS
Description
OUCSS generates the confirmation message.
Configuration required: Y
Entities to Configure:
OUCSS Add Meter Read confirmation message
2.8 Receive Confirmation
Actor/Role: Customer
Description
Customer receives the confirmation message and service task ID.
2.9 Create To Do
Actor/Role: MDM
Description:
MDM creates To Do Entry if business requires for auditing or reporting purposes.
Configuration required: Y
Entities to Configure:
To Do Type
To Do Role
Service Task Type
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
3.0 Transition to Error Status
Actor/Role: CC&B
Description:
CC&B transitions service task to error status upon unsuccessful add meter read.
Business Object: Y
Business Object:
WX-SelfServiceMRTaskType
WX-SelfServiceMRTask
3.1 Send Error Messages
Actor/Role: CC&B
Description
CC&B sends error messages to customer for failed Add Meter Read.
Business Object: Y
Business Object:
WX-SelfServiceMRTaskType
WX-SelfServiceMRTask
Configuration required: Y
Entities to Configure:
XAI Service: WXCreateMeterRead
3.2 Receive Error Message
Actor/Role: OUCSS
Description
OUCSS presents the error messages to the end user.
Configuration required: Y
Entities to Configure:
OUCSS Add Meter Read error message
3.3 Review Error Message
Actor/Role: Customer
Description
Customer receives the error message.
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Test Documentation related to the Current Process
ID
Document Name
Test Type
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Document Control
Change Record
13
Date
Author
Version
Change Reference
08/18/2015
09/10/2015
12/12/2015
Mukul Kundu
Mukul Kundu
Galina Polonsky
V1.0
V1.0
Initial version
Post review minor updates
Reviewed, Approved
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4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Attachments
13
4.2.1.1 OUCSS-CC&B.Add and Process Scalar Meter Read
Copyright © 2015, Oracle. All rights reserved.