Job description 1 SENIOR PRODUCT DEVELOPMENT MANAGER JOB DETAILS Job Title: Senior Product Development Manager Reports to (title): CEO – Cochrane Innovations Date: June 2015 PURPOSE OF THE JOB Support the CEO of Cochrane Innovations by leading the development of products and services to create profitable lines of new business for Cochrane. Help to diversify and expand Cochrane’s funding base and ensure a sustainable future for Cochrane. Build key relationships with customers and collaborate with senior management and stakeholders across Cochrane to help implement the overall innovation strategy through product development and market commercialization. PRINCIPAL ACCOUNTABILITIES/KEY RESULT AREAS Work closely with cross-functional teams from sales, marketing, editorial and technology to support the development of new product ideas and to manage the development of specific projects from idea conception to launch, and on-going management and maintenance beyond. Lead the assessment of new product ideas to develop business plans – for the projects that you are responsible for, oversee the initial assessment and market validation process for new product ideas, carrying out market research, developing product business requirements and carrying out internal impact assessment. Deliver business cases for new product concepts, including user research and financial projections. Manage product development – for the projects that you are responsible for, lead the business decisions required to drive new product development, co-ordinating market research and cross-functional consultation within Cochrane and our publishing partners. Lead product enhancements and new products through the development process. Support product innovation – support the idea generation / new product concept process through Cochrane and prototyping for new ideas. Market research and user engagement – interact regularly with customers and the wider market, and maintain processes to develop deep and broad insights to understand our customer’s needs and their problems. Gather new product and enhancement ideas, testing new product ideas, conducting usability testing and competitive research. Cochrane is an equal opportunities employer www.cochrane.org | www.thecochranelibrary.com Registered Charity No 1045921; Registered in England No 3044323 Registered Office: Cochrane, St Albans House, 57-59 Haymarket, London SW1, UK Job description Establish new routines to monitor market trends and track competitor activities. Develop a deep understanding of the users and buyers, their needs, and the competitive landscape for your products. Project management – For the projects you are responsible for, establish and lead product and project meetings, managing agenda, framing discussions, and following up on agreed actions. Business development - Support CEO in identifying, developing and defining relationships with strategic and commercial partners. Participate in pitches and customer meetings as required. Budget management - Participate in the preparation of annual revenue and cost budgets for assigned products, and manage project budgets including monthly reporting cycles. Cochrane stakeholder engagement - Leading role in engagement and communication with the Cochrane community, ensuring their needs and requirements are considered within product and service development projects. Facilitate communication between Cochrane Innovations and the Cochrane community with support from the Cochrane communications team. PERSON SPECIFICATION Qualifications Degree; relevant postgraduate qualification is desirable Experience 3+ years’ experience in product development or product management 3+ years working with a STM publishing organisation or within the electronic information industry. Experience managing major projects within a publishing organization. Experience of rapid testing and proof of concept in the market place (using agile development, rapid prototyping and lean start-up methods) desirable. Experience of developing online products desirable. Experience working across an evidence based medicine (EBM) product portfolio desirable. Skills and ability Ability to win the confidence of the CEO, and Board by presenting thoughtful and persuasive business cases. An ability to develop and maintain working relationships with key stakeholders Ability to work independently while keeping management appropriately informed. Ability to build strong relationships across departments and across the Cochrane community. Leadership skills to validate product ideas working with customers and users. Innovative and creative approach to problem solving. Project management skills. Excellent verbal and written communication skills Ability to work under pressure Commercially minded Cochrane is an equal opportunities employer www.cochrane.org | www.thecochranelibrary.com Registered Charity No 1045921; Registered in England No 3044323 Registered Office: Cochrane, St Albans House, 57-59 Haymarket, London SW1, UK 2 Job description Ability to work on multiple projects at once, and to manage changing and multiple priorities Confident with a positive attitude Basic understanding of evidence synthesis and evidence based medicine. Proficient IT skills, including Word, Excel and PowerPoint Strong customer focus – able to ensure that customer expectations are met and exceeded. Good customer-facing skills – ability to represent Cochrane in face-to-face customer meetings Decision-making – able to make timely and effective decisions, and take prompt action to accomplish objectives and goals beyond what is required Adaptable and flexible to changing business and customer needs Ability to travel internationally. KEY INTERFACES Internal: All groups within Cochrane, including Cochrane Review Groups, Cochrane Authors, Cochrane Centres, and the Central Executive Team External: Potential users and purchasers of Cochrane evidence products and services. Suppliers, stakeholders and partners. DIMENSIONS Budgetary responsibility: Yes, agreed on an individual project basis. Number of direct and indirect reports: One – Product Development Manager providing administrative and project management support within Cochrane Innovations. Cochrane is an equal opportunities employer www.cochrane.org | www.thecochranelibrary.com Registered Charity No 1045921; Registered in England No 3044323 Registered Office: Cochrane, St Albans House, 57-59 Haymarket, London SW1, UK 3