Stephanie Miller INFO 521 IPL Project June 2, 2010 Question #1 Patron Question: Question: What are some trends of the South African economy over the last five years. Name: Mahlubandile From: t0921@tsiba.org.za Confirm: t0921@tsiba.org.za Location: Cape Town, South Africa Area: Education Reason: Study and compiling my assignment. School: Yes Source Consulted: Economist, SAinfo, South African Reserve Bank Quatertly Bullitin Question claimed: May 5, 2010 12:05 p.m. Question answered: May 5, 2010 12: 56 p.m. Time spent answering question: approximately 51 minutes My Answer: Hello from the ipl2, Thank you for your question about the South African economy over the last five years. I found a few sources that I hope will answer your question. Sources 1. The website for the International Monetary Fund has extensive economic data and statistics available by country, including South Africa. This data is published in the IMF’s “World Economic Outlook Database” which was published in April 2010. You question asked for trends through the past five years. This database includes historical data from 1980 to the present. You can access the World Economic Outlook Database at the following link: http://www.imf.org/external/pubs/ft/weo/2010/01/weodata/index.aspx This link is quite long and could break, so here is a shortened version for your convenience: http://tinyurl.com/379o9fd The IMF also publishes articles about South Africa’s economy. These publications can be accessed by the following link: http://www.imf.org/external/country/zaf/index.htm The IMF is an extremely well known international organization that publishes reliable economic data. 2. Information about the South African Economy is also available through he CIA World Factbook, at the following link: https://www.cia.gov/library/publications/the-world-factbook/geos/sf.html This link is quite long and could break, so here is a shortened version for your convenience: http://tinyurl.com/yvwhje The CIA World Factbook is a publication of the US government and contains reliable reference information on countries throughout the world. My Search I located my first source, the International Monetary Fund (IMF) by going directly to the IMF homepage at: http://www.imf.org I have personally used the IMF’s online resources frequently in the past as an undergraduate economics student and knew that they published extensive economic data on countries throughout the world. To access data specific to South Africa I selected the “Data and Statistics” tab at the top of the homepage and then selected the “World Economic Outlook Databases” from the list of resources under the heading “Global Data.” I chose to search “By Country (country-level data).” South Africa is among the countries listed. By following the prompts from this page forward, you may select specific economic data for specific time frames and a table of the trend through that time frame is produced. To access the articles on the South African Economy published by the IMF, I selected “Country Info” from the IMF’s homepage and selected “South Africa” from the alphabetical list of countries. I located my second source, the CIA World Factbook, through the ipl2 website at http://www.ipl.org I first selected the tab marked “By Subject” from the homepage, and then chose “Reference” from the list of categories. From there, I selected Almanacs from the links in the left pane of the webpage. The World Factbook is among the list of references. I hope these sources answer your question. Please don't hesitate to contact us again if you need more information. Thank you for using ipl2. Sources consulted and strategies used: I chose this question because I studied international economics as an undergraduate and thought that I would understand the question well and provide the patron with reliable sources. In completing undergraduate projects, I used the International Monetary Fund (IMF) as a resource many times and was fairly certain they would have comprehensive information about South Africa for this patron. Although I found this source quickly, I spent a considerable amount of time navigating through the site to find country specific information and in particular, information that showed economic trends over time, which is what I knew the patron was looking for. My strategy was first to locate information specific to the South Africa and then to narrow down the search results further to find information over fixed time periods. The information from the IMF was comprehensive, but at times the presentation of the information was difficult to decipher and the writing very technical, (but not more so than the Economist and other sources already consulted by the patron) so I wanted to give the patron another source that was more user-friendly. I knew that the patron was requesting this information for a school assignment but I was uncertain of the level of education. we I found the ipl2’s homepage to be extremely useful for answering many patrons’ question and it was often my first choice as a resource when I did not have something very specific in mind. For this question, I first browsed the resources under the “Business and Economics tab” but found that most of these were specifically about the United States, were more of a quick reference tool like a business glossary or were about a particular economic theory. Next, I turned to ipl2’s Reference section for information about South Africa rather than a source about Economics. There, I found a link to the CIA Factbook in the Reference section of the ipl2’s homepage. This gave me a reliable source to which I could refer the patron. Critique that indicates level of satisfaction with the answer provided: I am fairly satisfied with the answer that I provided to the patron for this question. Both the IMF and the CIA Factbook are reliable sources for economic data about South Africa. What I would do differently: If given additional time to answer this question, I would have corresponded with the patron to find out exactly at what level he is studying economics, whether it is high school or university. With this information I would have been able to tailor the sources I gave to the patron more precisely. I would also provide a better description of how to navigate the resources on the IMF webpage. The website is not the most user-friendly site and I could have been more specific about how to locate information about South Africa and how to view information about trends over time. I might have also referred him to specific articles published by the IMF rather than directing him to the area of the IMP website where the publications could be found. Question #2 Patron Question: Question: i want sources and information about history of cancer Name: nada From: h_day57@yahoo.com Confirm: h_day57@yahoo.com Location: egypt Area: Health Reason: the search School: No Question claimed: May 7, 2010, 12:17 p.m. Question answered: May 7, 2010, 3:12 p.m. Time spent answering question: approximately 2 hours, 15 minutes My Answer: Hello from the ipl2, Thank you for your question about the history of cancer. I found a few sources that I hope will answer your question. Sources 1. The website for the American Cancer Society has extensive reference information on a variety of topics related to cancer, including a history of the disease. You can access the article “The History of Cancer” published online by the American Cancer Society at the following link: http://www.cancer.org/docroot/CRI/content/CRI_2_6x_the_history_of_cancer_72.asp?sit earea= This link is quite long and could break, so here is a shortened version for your convenience: http://tinyurl.com/2a7dqqs The American Cancer Society is an extremely well known and reputable health organization dedicated to the elimination of cancer as a major health problem. Their publications are up-to-date and reliable. 2. Emory University maintains a website entitled “CancerQuest” which publishes information both about the cell biology of cancer and cancer topics such as the history of cancer, prevention and diagnosis and detection of cancer. In particular, I thought this website would be useful for you because it presents information in a timeline format. The time line can be accessed at the following link: http://www.cancerquest.org/index.cfm?page=2405&lang=english CancerQuest is a reliable resource. CancerQuest is associated with Emory University, a respected educational institution. The information published at CancerQuest, including the timeline, consistently cite additional outside references. 3. The website for the National Cancer Institute provides information on a wide variety of cancer topics. Although there is no timeline or history of the disease published by the National Cancer Institute, it is a excellent resource for general information. It may be useful for any other questions that may arise during your research. The link to the National Cancer Institute is as follows: http://www.cancer.gov The National Cancer Institute is a government organization and a part of the U.S. National Institutes of Health. Therefore, it is a trusted resource for health related information. My Search 1. I located my first source, the American Cancer Society through the ipl2 website at: http://www.ipl.org. I first selected the tab marked “By Subject” from the homepage, and then chose “Health and Medical Sciences,” then “Diseases, Disorders and Syndromes” from the links in the left pane. Finally, I selected “Cancer.” The American Cancer Society was among the resources listed. The homepage for the American Cancer Society is as follows: http://www.cancer.org From the homepage I selected “Information for Health Information Seekers,” then “Cancer Reference Information,” then “More information: Cancer (general information) and finally “The History of Cancer.” 2. I located my second source, “CancerQuest” at Emory University by searching Google at the following link: http://www.google.com I used the search terms “History of Cancer” and “CancerQuest” was among the search results. The homepage for CancerQuest is as follows: http://www.cancerquest.org From the homepage, I selected “History of Cancer” from the links on the left pane of the website and then “Timeline of Cancer.” 3. I located my third source through the ipl2 website. I followed the same steps as for the first source, described above. The website for the National Cancer Institute was among those references listed with the American Cancer Society. The homepage for the National Cancer Institute is as follows: http://www.cancer.gov/cancertopics I hope these sources answer your question. Please don't hesitate to contact us again if you need more information. Thank you for using ipl2. Sources consulted and strategies used: This question was more difficult than I first anticipated. My initial searches were over-broad and finding information about the history of cancer among the vast amounts of information about types of cancer and cancer treatment was a challenge. My first search strategy was to turn to the ipl2 resources and I quickly found links to the American Cancer Society and for the National Cancer Institute in the “Health and Medical Sciences” tab from the ipl2 homepage. The most time consuming part of my search was, by far, navigating through each of these websites, both of which I considered to be very authoritative, to find the specific information about the history of cancer that the patron was looking for. I also explored other resources at ipl2 including Discovery Health and IntelliHealth but found that these sources were completely dedicated to information about the definition of cancer, types of cancer and the treatment of cancer. I thought the “History of Medicine” subsection might also contain useful sources but found that these were sources about the history of the practice of medicine rather than the history of any particular medical condition. After I thought that I had fully explored ipl2’s resources, I decided to use the Google search engine. The first search results were repetitive of what I found at ip2, namely, links to the American Cancer Society. However, I was immediately drawn to the 5th link in the search results because the heading indicated that there was a timeline available. I was pleased to discover that there was an interactive flash presentation in a timeline format giving comprehensive information about the history of cancer. Moreover, the entire site was very informative about cancer and maintained by a reputable university. Critique that indicates level of satisfaction with the answer provided: I am satisfied with my answer to this question. I provided reliable sources to the patron regarding the history of cancer. In particular, I was pleased to find the timeline available at the CancerQuest site, maintained by Emory University. I think the sources to which I referred the patron also provide extensive information about the disease that will hopefully serve to answer any follow up questions that the patron has. What I would do differently: My search for sources for this patron should have been more efficient. Although I believe ipl2 to be an excellent resource that I used repeatedly in working on this project, I spent a considerable amount of time looking at health related site and cancer related sites without knowing whether they contained any information specifically about the history of the disease. When I turned to the Google search engine, the first link was a direct link to the History of Cancer section of the American Cancer Society webpage that I had spent approximately 20 minutes searching for by navigating through the ACS site. Answering this question was an excellent lesson for me in knowing when to use a search engine and also when to use the searching capabilities within a website. Question #3 Patron Question: Question: What are the ranks of the military branches of the United States? Name: Kiya From: kiya.smith1490@yahoo.com Confirm: kiya.smith1490@yahoo.com Location: Ashland, OR/USA Area: Military Reason: Personal use School: No Question claimed: May 10, 2010, 4:38 p.m. Question answered: May 10, 2010, 8:02 p.m. Time spent answering question: approximately 1 hour and ten minutes My Answer: Hello from the ipl2, Thank you for your question about military ranks. I found a few sources that I hope will answer your question. Sources 1. The website for the Department of Defense provides tables for both for enlisted soldiers and officers which lists military ranks for each branch of the U.S. government and displays the insignia for each rank. You can access both of the tables showing the ranks of enlisted soldiers at the following link: http://www.defense.gov/specials/insignias/index.html U.S. government websites are very reputable reference sources. The information found at the website for the Department of Defense can be relied upon for information about the branches of the U.S. military. 2. For additional information about military ranks and military personnel more generally, infoplease.com is an online almanac that contains excellent reference sources. Infoplease.com also provides a table of military ranks for all branches of the U.S. military as well as to total number of military personnel that hold that rank. You can access this table at the following link: http://www.infoplease.com/ipa/A0004604.html I selected this source because I have used Infoplease.com many times as a reliable source for reference materials. My Search 1. I located my first source, the U.S. Department of Defense website by searching Google at the following link: http://www.google.com I used the search terms “Department of Defense” and the government website was among the search results. The homepage for the U.S. Department of Defense is as follows: http://www.defense.gov From the homepage, I entered the search terms “military rank” into the search box in the upper right-hand corner of the webpage. The links entitled “The U.S. Military Enlisted Rank Insignia” and “The U.S. Military Officer Rank Insignia” were the third and fourth search results, respectively. 2. I located my second source through the ipl2’s collection of reference materials. From ipl2 homepage I selected “Resources by Subject” then “Reference” then “Almanacs.” Infoplease is among the list of Almanacs. The homepage for Infoplease is as follows: http://www.infoplease.com From the Infoplease homepage I first selected “United States” from the menu in the left pane of the screen. I then selected “Military Affairs,” “Military Personnel” and finally “U.S. Military Ranks.” I hope this response has fully answered your question. If you still need more information, please write back. Thanks for visiting the ipl2! Sources consulted and strategies used: My first strategy was to locate a government website featuring the ranks of military officers in the five branches of the U.S. government. I knew that a government source would be the most reliable to provide to the patron on this particular topic. My first instinct was to search for the Department of Defense. I used the Google search engine to find the Department of Defense homepage. I learned from answering Question #2 regarding the history of cancer to use the search feature on the webpage to search more efficiently and employed that strategy for this question. I searched the Department of Defense website and quickly found a page of military ranks in chart form that listed the ranks of all five branches of the military. I located a second source for the patron among ipl2’s resources. I changed my strategy when I began looking for a second source for the patron. I wanted to find a source that both confirmed the information regarding military ranks but also one that would serve as a further source about the military. I thought an encyclopedia entry about the U.S. military would serve this purpose. From the Reference section of ipl2’s website, I selected Encyclopedias. From the list of sources, I selected Enclyclopedia.com. After exploring this site and searching for military ranks, I was disappointed. The information was very broad in scope. I returned to the ipl2’s Reference section and this time reviewed the list of sources under Almanac. I chose Infoplease.com. Infoplease also presented the military ranks in a chart format but included additional information about the number of service men and women that hold each rank. Critique that indicates level of satisfaction with the answer provided: I am fairly satisfied with the answer I provided to the patron. I feel as though I referred the patron to reliable sources that would provide her with the answer that she was looking for. What I would do differently: However, if given additional time to answer this question, I would have looked for more specific information about the meaning of each military rank. Infopleas has this information but I did not specifically direct the patron to the information. The patron only asked for the military ranks but a full and complete answer should have anticipated the patron’s next question and provided a resource to serve them. Question #4 Patron Question: Question: What is the Endosymbiotic Theory? How did the Endosymbiotic Theory come into play? How was the Theory formed? What evidence is there to support it? Is there any evidience that may contridict the theory? Name: Don Mcguirl From: hock3yplaya35@yahoo.com Confirm: hock3yplaya35@yahoo.com Location: Warwick,Rhode Island/USA Area: Science Reason: I need some good resources to write a research paper for AP Biology School: Yes Sources_Consulted: http://www.biology.iupui.edu/biocourses/n100/2k2endosymb.html Question claimed: May 11, 2010, 10:18 a.m. Question answered: May 11, 2010, 8: 20 p.m. Time spent answering question: My Answer: Hello from the ipl2, Thank you for your question about endosymbiotic theory. I found a few sources that I hope will answer your question. Sources 1. A website maintained by University of California Berkeley entitled “Understanding Evolution” provides a comprehensive resource for information about evolution, including cell biology. Specifically, there is an article, “It Takes Teamwork: How Endosymbiosis Changed Life on Earth” that I think contains useful information for your purpose. You can view that article at this link: http://evolution.berkeley.edu/evolibrary/article/_0_0/endosymbiosis_01 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/2g7xhhl UC Berkley is a well-respected educational institution. Its publications can be relied upon as a credible reference source. 2. A website maintained by The University of Utah entitled “Learn. Genetics: Genetic Science Learning Center” provides educational resources about topics in genetics, bioscience and health. Specifically, an article “The Evolution of the Cell” contains information relevant to your research. You can view that article at this link: http://learn.genetics.utah.edu/content/begin/cells/organelles/ This website is a reliable source. It is published by a reputable educational institution. 3. I also located an article written by Frederic Bushman and published in The Scientist. This article is titled “Evolutionary Teamwork: Constructing eukaryotes through endosymbiosis.” You can view that article at this link: http://www.the-scientist.com/article/display/14665/ The Scientist is a publication dedicated to the latest developments in the life sciences. Its articles, including this article, include bibliographies. My Search 1. I located my first and second sources by searching Google at the following link: http://www.google.com I used the search terms “Endosymbiotic Theory” and the UC Berkley publication, “Understanding Evolution” was among the search results as well as the University of Utah publication “Learn.Genetics: Genetic Science Learning Center.” 2. I located the second source through the ipl2’s collection of reference materials. From ipl2’s homepage I selected “Resources by Subject” then “Reference” then “Encyclopedias.” The list of Encyclopedia resources is located at the following link: http://www.ipl.org/IPLBrowse/GetSubject?vid=13&cid=1&tid=7099&parent=6996 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/ygnwr64 From this list I selected Encyclopedia.com. The homepage for Encylopedia.com is here: http://www.encyclopedia.com I searched this site using the search term “endosymbiosis” and found the following results: http://www.encyclopedia.com/searchresults.aspx?q=Endosymbiosis This list of resources contains entries for encyclopedias, dictionaries and magazine articles. Many of which may be useful to you in your research. The article from The Scientist was among the search results on Encyclopedia.com. After previewing the article on Encyclopedia.com, I searched for the full article at The-Scientist.com at the following link: http://www.The-Scientist.com I hope this response has fully answered your question. If you still need more information, please write back. Thanks for visiting the ipl2! Sources consulted and strategies used: This question was the most difficult of the seven that I answered. I struggled determine what sources were age appropriate for a high school student. My first search strategy was to use the Google search engine. I thought that the patron was looking for information about such a specific scientific question that the results would be on target. The first several sources were disappointing and I did not think they were reliable enough to refer the patron to them. Some were blog entries, some seemed to be commercial sites for which I was unable to determine who was responsible for the content. For example, http://www.fossilmuseum.net presented what I thought was age appropriate material for the patron but I was unable to determine who published fossilmuseum.net and the site provided no bibliography of the sources of their scientific information. The site was not affiliated with any educational institute or any scientific publication, so I excluded it from the list of sources I provided to the patron. However, I did find two reputable sources among the search results retrieved by the Google search engine. Both the materials from UC Berkeley and the University of Utah appeared to be presented for educational purposes rather than for scientific research publication, making it age appropriate and accessible to a high school student. These sources provided comprehensive information about the biological process in question as well as information about the theory itself (its origins and its validity) which were part of the patron’s multi-faceted question. Next, I changed my search strategy and turned to the ipl2’s resources. I hoped to find an encyclopedia entry on endosymbiotic theory. I chose encyclopedia.com from the list of encyclopedias from the reference section and searched for both “endosybiotic theory” and “endosybiosis.” The results only gave me a short definition of the biological process. However, I was pleased to discover that encyclopedia.com provides not only dictionary definitions and encyclopedia entries but also links to various articles on the subject, which led me to the article published in The Scientist. I thought the article was a comprehensive view of the biological process the patron was researching without being overly technical. I thought it was more advanced than the other two sources I had already found but appropriate considering that the patron is an advanced science student. Encyclopedia.com only provided a preview of the article, but I was able to retrieve the entire article from The-Scientist.com. Critique that indicates level of satisfaction with the answer provided: I am very satisfied with the answer I provided to the patron. I searched diligently for age appropriate sources and I believe that I located two such comprehensive sources plus one additional more advanced source considering that the patron is an advanced science student. What I would do differently: If given the opportunity, I would spend more time looking for academic articles that might be useful to the patron. I might have spent additional time searching Google Scholar. I also should have searched the catalogs of the patron’s local libraries, to see what print resources might have been available. Question #5 Patron Question: Question: On Anna Maria Eberhardt's (my gx2 grandmother's) death certificate it says that she was born in New York (abt 1850) and married James Barnes there in about 1872. They had three children born in New York, most likely Brooklyn, before the whole family emigrated to Australia in 1878 on the 'Ivanhoe". According to her death record, Anna's father was a stovemaker. His name may have been Francis Eberhard(t). All my efforts in finding any records at all for any of these events has been fruitless and I'd be most appreciative of any suggestion you can make as to where I might look. James Barnes was born in Sandy, Bedfordshire in 1848 & he emigrated to the United States in the 1860s. The rest of his family arrived in dribs & drabs and they eventually settled in New Haven, Ct. Anna & James had three sons born in New York: William Francis in 1873, Harold Ebsworth in 1875, and Frederick W in 1877. With kind regards, Jenny Grant Name: Jenny Grant From: donjen33@gmail.com Confirm: donjen33@gmail.com Location: Burradoo, NSW, Australia Area: Other Reason: Genealogical/family history School: No Sources Consulted: 1. Ancestry database. 2. 30 Apr 2009: NYC Department of Records and Information Services Municipal Archives for a Marriage record between James Barnes & Anna Eberhardt. Years searched: 1869-1872. Item Nos: 111111 #7559, DOR127 x 3 Boroughs: Manhattan & Brooklyn. Result: NOT FOUND 3. 21 July 2008. NYC Department of Records and Information Services Municipal Archives for Birth record of James & Anna's firstborn son, William Francis Barnes, born in 1873. Borough: Brooklyn Result: NOT FOUND 4. Records of other family members. Question claimed: May 19, 2010, 10:04 a.m. Question answered: May 19, 2010 1:11 p.m. Time spent answering question: approximately 3 hours Thank you received: May 19, 2010, 8: 19 p.m. My Answer: Hello from the ipl2, Thank you for your question about genealogy and specifically your ancestors in New York. I found a few sources that I hope will help you in your research. Sources 1. FamilySearch.org is a website maintained by the Church of Jesus Christ of Latter-day Saints. Although it is affiliated with a religious institution it is free for public use and contains genealogical information for individuals nationwide. You may be able to search here for marriage records, birth records and death records either in New York or in Connecticut for the Barnes and Eberhardt families. The homepage for FamilySearch is located here: http://www.familysearch.org The Church of Jesus Christ of Latter-day Saints is well-known for its genealogical research. For example, they partnered with Ellis Island to create an online archive of its documents. Its online database can be trusted as a reliable source for genealogical data. 2. CastleGarden.org is a website that contains online records of immigrants arriving in New York from 1820 to 1892, the year Ellis Island opened. It is a project of The Battery Conservancy which is a non-profit dedicated to rebuild and revitalize the Battery Park area of Manhattan including major landmarks like Castle Garden, the first immigration center in the US. Access to this site is free and may be helpful for you to learn more details about the arrival of James Barnes and his family or the Eberhardt family. The homepage for Castle Garden is as follows: http://www.castlegarden.org I have personally used the records at CastleGarden.org and EllisIsland.org (see below) to find information regarding my family’s arrival in the US. From my personal experience, I have found it to be a very useful and reliable source for information about immigration and ancestry. 3. Although the online archives of immigrant arrivals through Ellis Island are only available for the years 1892 to 1924, their website is extremely helpful for tips on conducting genealogical research. The section of their website “Genealogy Learning Center” contains a list of valuable resources for your search including links to government sites and various genealogical societies. The link to the Genealogy Learning Center is as follow: http://www.ellisisland.org/genealogy/genealogy_sites.asp EllisIsland.org also provides free charts and forms to keep your search organized. Although it sounds like you are well into your genealogical research, these might still be helpful. I know this site to contain useful and reliable information from my personal experience and its reputation as a source for genealogical data. 4. The New York Genealogical and Biographical Society has a wealth of information about the people of New York and has many resources available for those researching their ancestry. Although a membership is required to view most of their publications, a section of their website titled “Research Aids” may be helpful to you in your search. In particular, it contains articles about “Church Records.” If you know what religion your ancestors practiced it may be possible to find marriage, birth/christening records or death records through church archives. The homepage to the New York Genealogical and Biographical Society is as follows: http://www.newyorkfamilyhistory.org/index.php You may also consider contacting the Society directly to see what services they may have to assist you. Their contact information can be found at the following link: http://www.newyorkfamilyhistory.org/modules.php?name=Content&pa=showpage&pid= 116 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/2g76hcc The New York Genealogical and Bibliographical Society is a non-profit organization dedicated to ancestry of New Yorkers. It has been in existence since 1869. Information from this Society is very reliable. 5. There are also many genealogical resources located at Rootsweb.com, such as Social Security birth records and Social Security death records. It is an affiliate of Ancestry.com that permits free searches of many genealogical databases and hosts several non-profit genealogical projects. Their homepage is as follows: http://www.rootsweb.com Your search would be helped greatly by viewing U.S. Census records, particularly for the years 1840 through 1880. U.S. Census records can be viewed online at Ancestry.com. Although this is a commercial website that requires a subscription, a 14 day free trial is available. If you do not wish to be charged for the subscription, be sure to cancel your membership before the 14 day free trial expires. The U.S. Census records would likely be able to tell you more detailed information about your family including where they were living, who was living in the household, their ages at the time of the census and their occupations. The homepage for Ancestry.com is as follows: http://www.ancestry.com Ancestry.com and its affiliate Rootsweb.com are well-known sources for genealogical research and contain reliable information. I have personally used this site for researching my family history and have found it to be very useful. You can find out quite a bit of information during the 14-day trial. My Search I located the above sources by searching Google.com with the following search terms: “Genealogy,” “data,” “historical,” “New York,” and “US Census” in varying combinations. The homepage for Google is as follows: http://www.google.com I hope this response has provided you with helpful sources for your genealogical research. Genealogical is a fascinating topic that I enjoyed researching. If you still need more information, please write back. Thanks for visiting the ipl2! Sources consulted and strategies used: I enjoyed researching this question the most of the seven I answered for this project. I am personally fascinated with genealogical research and I was excited to see this question from a patron. I have conducted quite a bit of research on my own family tree (not always easy with the last name Miller) and thought that I would be able to provide this patron with reliable sources for her own research. For this question, many of the sources I consulted, including four of the five I sent to the patron, I have personally used. I located them either by going directly to the site or by using Google to find a direct link to the homepage. I chose sites that have been useful to me in my own search and that I know to provide reliable information. In particular, CastleGarden.org and EllisIsland.org are excellent resources to find information about where ancestors came from and when they arrived in the U.S. The records also sometimes contain names of other family members. Because the patron’s family seemed to live exclusively in New York before relocating to Australia, I used the Google search engine to specifically find genealogical resources in New York. It was from this search that I found the New York Genealogical and Bibliographical Society. From the Google search results, I also consulted http://www.accessgenealogy.com, http://www.newyorkgenealogy.org, and http://www.genealogybranches.com/nework.html. However, these sources mostly contained links to other sites, like Ancestry.com, that require a subscription, or to the New York government vital records, which I knew that the patron I had already consulted. I spent the most time researching this question of all of the questions I answered for this project. However, most of the time I spent was not searching for additional sources, but navigating the specific sites I had chosen. I did not want to refer the patron to a site that would be a dead end in her research. I took the time to, at the very least, search for the surnames of her ancestors to make sure that there was some information available for her to explore further. Critique that indicates level of satisfaction with the answer provided: The greatest challenge in answering this question was finding sources that the patron had not already consulted. The patron clearly demonstrated that she had conducted extensive research into her family history already, including searches for vital records in New York. It was also a challenge to find free online resources. Sources like the census that would provide the patron with the most useful information are only partially available online for free, available online by subscription from a site like Ancestry.com or available in print which was not an option for this patron living in Australia. However, I am very satisfied with the answer I provided to the patron. I worked diligently to provide reliable sources. I believe the patron was satisfied with the answer. I received a response thanking me for the information I provided and the patron was enthusiastic to continue her research. In particular, she was pleased with some of the information from the New York Genealogy and Bibliographical Society and was eager to research church records. What I would do differently: I would have like to spend more time searching for non-commercial sources for the patron. Although I advised the patron that the she would have to cancel her subscription to Ancestry.com before the two week trial ended to avoid being charged, I was uncomfortable referring her to a commercial website. Question #6 Patron Question: Question: What is the largest breed of dog? In size and muscle. Name: sheldon From: silvernineninja@gmail.com Confirm: silvernineninja@gmail.com Location: vacaville, ca Area: Science Reason: Personal use School: No Question claimed: May 19, 2010, 3:26 p.m. Question answered: May 20, 2010, 11:01 a.m. Time spent answering question: approximately 45 minutes My Answer: Hello from ipl2, Thank you for your question about dog breeds. I was pleased to search for the answer to your question about which breed of dog is the largest. Answer The answer to your question is that the mastiff is the largest breed of dog. The Mastiff can weigh as much as 200 pounds and stand at least 30 inches high to their shoulder. Sources 1. A full article on mastiffs, including information about their size, can be found at dogtime.com. The link to the site’s profile on mastiffs is here: http://dogtime.com/mastiff.html I selected this source because it is dedicated to educating dog owners and future dog owners about dog breeds and pet care. I have personally used this source for information regarding my own dog (a much much smaller dog!). The information provided on this site is reliable. 2. You can verify this information and learn more about mastiffs using the website of the American Kennel Club. The AKC’s profile of Mastiff’s is here: http://www.akc.org/breeds/mastiff/ The AKC is a very well-known organization dedicated purebred dogs. The AKC advocates for the purebred dog as a family companion, advancing canine health and wellbeing, working to protect the rights of all dog owners and to promote responsible dog ownership. Given the organizations excellent reputation and expertise in dog breeds, the information on its site is trustworthy. My Search I located the first source by going directly to dogtime.com. I have previous experience with this website and was confident that they would have the information you were looking for. The homepage for this site is as follows: http://dogtime.com From the homepage I used the search feature to search using the terms “largest” and “breed.” The description of the mastiff breed was among the search results. The article names the mastiff as the largest breed of dog in the "overview" section. I located the second source through the ipl2’s collection of materials. From the ipl2’s homepage I searched for “Dog Breeds.” The website for the AKC was the first search result. The homepage for the AKC is as follows: http://www.akc.org To locate information on mastiffs I selected “Breeds” from the links on the left hand side of the site. Then selected “Breeds By Name” and then “Breeds H-R.” The AKC’s entry on mastiffs is accessed by clicking on the photo of the mastiff in the alphabetical list. I hope this response has fully answered your question. If you still need more information, please write back. Thanks for visiting the ipl2! Sources consulted and strategies used: As a dog lover, I saw this question from a patron and knew that I would enjoy researching it. I went directly to dogtime.com because I have recently used this site in my own research for selecting a dog breed for adoption. I used the search feature of this site and found the description of the mastiff, which was named as the largest dog breed by weight and muscle. I had suspected that the mastiff was the largest breed and was pleased to have this confirmed. I also selected dogtime.com as a source for the patron because it is a comprehensive site about dog breeds, adoption, care and training. I thought that this source, in particular, would be useful to address any follow up questions that the patron might have after reading about the mastiff breed. After confirming that the mastiff breed was the largest, I changed my search strategy to find more authoritative information about that specific breed. I turned to ipl2 to find a source and used the search feature to search “Dog Breeds.” The website for the AKC was the first result listed. Critique that indicates level of satisfaction with the answer provided: I am fairly satisfied with the answer I provided to the patron. In particular, the information from the American Kennel Club is very reliable and the description of the breed is very thorough. What I would do differently: A more thorough answer would have provided the patron with more information about other large breeds, by comparison. I did find that although the Mastiff is the largest in weight and muscle, which was what I understood to be the patron’s question, another breed is the largest in height. If given the opportunity, I would have corresponded with the patron to be absolutely clear about their question. Question #7 Patron Question: Question: Where does the line "can't sleep clowns will eat me" come from? Name: Stacy Jones From: ladyjolieve@gmail.com Confirm: ladyjolieve@gmail.com Location: United States Area: Other Reason: General Knowledge. Curious. School: No Sources_Consulted: None Question claimed: May 20, 2010, 8:38 p.m. Question answered: May 20, 2010 9:32 p.m. Time spent answering question: approximately 40 minutes My Answer: Hello from ipl2, Thank you for your question about the quote “Can’t sleep, clowns will eat me”. I was pleased to search for the answer to your question about this quote. Answer The quote “Can’t sleep, clowns will eat me” comes from an Alice Cooper song titled “Clowns Will Eat Me.” This song was released on the special edition of Alice Cooper’s Dragontown album. Sources 1. The website sing365.com is a comprehensive database of song lyrics. The line “Can’t sleep, clowns will eat me” appears in the refrain of the song. The full lyrics to Alice Cooper’s “Clowns Will Eat Me” is here: http://www.sing365.com/music/lyric.nsf/Can%27t-Sleep-Clowns-Will-Eat-Me-lyricsAlice-Cooper/57E9C816BFDC61AA48256DC600119CA0 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/25u879b I selected sing365.com as a source because of the comprehensive nature of the site. Sing365 has music lyrics from thousands of songs in every genre of music. 2. At Amazon.com you can view the entire track list for Alice Cooper’s Dragontown, Special Edition. The song “Clowns Will Eat Me” is found on the bonus disc. Amazon.com also provides a link by which you can listen to a sample from the track. You can view the track list and listen to a sample of “Clowns Will Eat Me” at the following link. http://www.amazon.com/Dragontown-Special-AliceCooper/dp/B00006J40D/ref=sr_1_2?ie=UTF8&s=music&qid=1274403393&sr=1-2 This link is quite long and could break, so here is a shortened version for your convenience. http://tinyurl.com/2e8m7a9 Amazon.com is a well-known music seller with a comprehensive selection of materials for sale, both CD’s and digital download. Their representation of the track list from Alice Cooper’s album and the sample can be trusted as accurate. My Search I located my first source, sing365.com, by using Google. I entered “Can’t sleep clowns will eat me” into the search box and sing365.com was among the first search results. The homepage for Google is as follows: http://www.Google.com The homepage for sing365.com is as follow: http://www.sing365.com I located the second source, Amazon.com, by going directly to the homepage at: http://www.Amazon.com In the search box at the top of the page, I entered the song title “Clowns will eat me.” Alice Cooper’s album, “Dragontown” was among the search results. I hope this response has fully answered your question. If you still need more information, please write back. Thanks for visiting the ipl2! Sources consulted and strategies used: This was the simplest question of those I answered for this project. A search of the phrase the patron was looking for in the Google search engine revealed immediately that it was a song lyric by Alice Cooper. After viewing the song lyrics on the first website, sing365.com, I used the Google search engine to locate Alice Cooper’s official website, in hopes that it would also contain the lyrics. I would consider his official site the most authoritative for song lyrics. I compared the lyrics on sing365.com to other websites featuring song lyrics, such as http://www.metrolyrics.com, and found them to be consistent. Once I confirmed that the phrase the patron was researching was a song lyric from Alice Cooper, I thought that finding a sample of the song would provide the patron with the best answer to her question. I first thought that iTunes would provide that sample, but quickly realized that that would require the patron to download the iTunes software. After eliminating iTunes as a possibility, I went to amazon.com knowing that the site also offered music downloads. Critique that indicates level of satisfaction with the answer provided: I am satisfied with the answer that I provided to the patron. In particular, I am pleased that I located a sample of the track at Amazon.com so that the patron could hear the lyric in the song. However, I was disappointed that the lyrics were not featured on Alice Cooper’s website. Alice Cooper’s official website features lyrics for presumably his entire discography but this particular song was not there. I could only determine that it was not listed because it was released on a bonus disc of a special edition album. What I would do differently: Next time, I would provide the client with additional information about Alice Cooper in general. If the patron is a fan of this particular song it is likely that she is a fan of Alice Cooper’s music and would be interested in further information about his discography. Conclusion Overall, I very much enjoyed this project. I liked researching a wide variety of topics. I was lucky to have begun the project early enough that I was able to select questions that suited my interests. I learned the most about search strategies and how to conduct an effective search by narrowing the search further and further until arriving at the specific information the patron is seeking. I hope to continue as a volunteer with the ipl.