Janet A. Murphy
15155 Richmond Avenue #423
Houston, Texas, 77082
281-908-8057
janet99_60@hotmail.com
Skills/Qualifications
1+ years of experience in the Financial Services Industry
2 years of experience in the Oil & Gas Industry
Administrative Assistant Support
Microsoft Office, Excel, Outlook and PowerPoint
Professional:
JP Morgan Chase- Katy, TX.
Nov-2014/Mar-2015
Administrative Assistant- Wire Department
• Handles JP Morgan Chase wire transfer discrepancies.
• Process reverse and corrects system error.
• Composed and typed routine letters answered and returned all calls.
• Explains to customer, how the problem will be resolved.
• Sends customer letters stating, if error was a bank error or input error.
• Handles a variety of delegated administrative functions.
Texas Gulf Bank, Houston TX.
May-2012/May-2013
Switchboard Receptionist (Mortgage Dept.)
• Greets visitors and staff members of Texas Gulf Bank.
• Answered all incoming switchboard calls.
• Forwards all calls to other texas gulf bank area locations.
• Communicates with staff members upon arrival of business contact.
• Assist with inquiries regarding banking hours and address.
• Responsible for loan document scanning to support business operations.
• Receives Ups and FedEx packages notifying appropriate personnel.
G.E. Oil & Gas, Houston, TX.
Mar-2009/Mar-2010
Receptionist/Front Desk Coordinator
• Greeted visitors and employees of GE Oil and Gas.
• Answered all switchboard calls, determine purpose of call, transferring to requested extensions.
• Assisted with PowerPoint presentation for corporate employee training classes.
• Reserved conference rooms in Microsoft Office and Microsoft Outlook.
• Coordinate teleconferences, presentations and meetings when required.
• Responsible for maintaining and troubleshooting basic IT and telecom technical issues.
• Maintains security by following procedures, monitoring welcome log and issuing visitor badges.
Shell Corporate, Houston, TX.
Oct-2007/Nov-2008
Administrative Assistant II
• Provides administrative support for Shell Security Facilities Office.
• Verified spreadsheets that confirm employees with an access badge are current
Shell employees.
• Composed and typed routine e-mails, answered and returned all calls.
• Creates, organized and maintains excel spreadsheet using MS Office and Outlook.
• Compiles data ran reports and provides manager information for determination.
• Reserves and schedules conference rooms, when required.
• Communicates with many levels of management to provides administrative support
and adherence to project deadlines.
EDUCATION: Central Texas College- Killeen, TX (Computer Technology)
OTHER EMPLOYMENT: CBRE Properties- 08/2015-10/2015 (Receptionist)