College of Medicine, Biological Sciences and Psychology PGR Career Management Strategy Prepared by Martin Coffey Academic Practice Service September 2013 College of Medicine, Biological Sciences and Psychology – Career Management Strategy Executive Summary In line with the University’s Employability Strategy, the proposed College of Medicine, Biological Sciences and Psychology strategy sets out to: Maximise student engagement – engaging students in developing their transferable skills via interventions inside, outside, and alongside the curriculum, and help them recognise and articulate their skills and capabilities for potential future employers; Maximise supervisors’ appreciation of the importance of career management training and thus enable supervisors to support PGRs in the development of their careers and employability skills; Embed PGR employability and career development firmly within College structures, to ensure a concerted strategy involving the PGR Career Developer working with key other stakeholders including supervisors, Enterprise Business Partners, Careers and others; Maximise employer engagement – working with college staff to target employers and engaging them with a service that will respond to their immediate recruitment needs, support their recruitment and development of new talent and promote the extra dimension Leicester’s students have. The objective of this strategy is to deliver a programme of career management provision to all PGRs in the College of Medicine, Biological Sciences and Psychology that is: fit for purpose; meets the variety of needs within and between the seven departments in the college; ensures that PGRs leave with a research degree plus a portfolio of professional skills and capabilities to support their (re)entry into the employment market. The College strategy is informed by four key themes: 1. the PGR employability context; 2. engaging key stakeholders; 3. providing enhanced support; and 4. matching provision to an identified set of career management learning objectives. We aim to put in place some baseline measures to evaluate the impact of our strategy which, in turn, will feed into further fine-tuning and improving our provision. . 1. The PGR Employability Context Whilst a research degree is traditionally seen as the training route for future academics, and laboratory careers, it is clear that the career pathways following a research degree are not straightforward. Vitae (2011) list the common career pathways for research degree graduates from Medicine, Biological Sciences and Psychology in the first three years following graduation (Table 1). Please note classifications overlap on the data collected by Vitae, so percentages sum to over 100. Table 1: What do PhD graduates from Biological Sciences, Biomedical Sciences and Psychology do? Roles Biological Sciences Biomedical Sciences Research roles 64%* 31% Education sector 49% 37% Health and social work n/a 48% Health professionals and associate professionals n/a 41% Education and teaching professionals 9% 13% Research staff in higher education 36% 22% Manufacturing 21% n/a *Higher than any other discipline. These data indicate that the majority of doctorates would still need to articulate the value of their research degree for a market outside academia, and need to have the skills to be able to do this effectively. Even for those who continue in HE, the intensely competitive market in HE indicates a need to develop their employability to the optimum. The UK Higher Education Commission (2012) review of postgraduate education noted that “the evidence we have received suggests that it may also be the case that the traditional PhD model is not optimal for an academic career”. The report goes on to refer to the fact that PGRs often focus on a very narrow area of their field, and some subsequently struggle to teach undergraduate courses that require broader knowledge. In the competitive job market that PGRs are now entering, evidence indicates that a research degree, on its own, is insufficient to gain employment. They need to supplement their qualifications with evidence of having developed and honed other skills for the employment market. Allen (2013) states: “Employability is not the same as subject knowledge, qualifications or specialist experience, A brilliant first degree, a PhD and a list of published papers on your CV may not be enough to secure a position. You have to be aware of what employers are looking for in any employee. And you have to demonstrate that you are employable as a person, a team member and as a contributing member of the employing organisation”. With regard to all employment, and particularly employment outside research, there is evidence that PGRs: (i) underestimate the importance of what are sometimes called ‘soft skills’; and (ii) overestimate the importance of specialist and subject knowledge. Research by the Chartered Institute of Personnel Development (2007) found a list of 6 key skills that employers seek, across all employment sectors. These are: communication skills; people management skills; team skills; customer service skills; results orientation; and problem solving. It is imperative, therefore, that Leicester PGRs are made aware of these requirements and are given an opportunity to develop and hone their skills and capabilities, and express these in marketable ways to find success in the future. Such development needs to be focussed on a clear set of learning objectives as detailed below. Objectives of PGR Career Skills Provision The CMBSP’s Career Management Strategy is aimed at achieving the following Learning Objectives (LO): Table 2: Learning Objectives of the Career Management Strategy. LO1: Enhanced awareness of the skills needed for the professional world. LO2: Awareness of the factors that need to be considered in making career decisions. LO3: An appreciation of the factors involved in working as part of a team. LO4: The capacity to manage their emotions rather than being managed by their emotions. LO5: Development of intrapreneurial and entrepreneurial skills. LO6: Development of the skills needed to conduct an effective job search. LO7: The capacity to develop and maintain a comprehensive CV. LO8: The skills required to complete a job application form fully and effectively. LO9: The skills required to participate effectively in selection processes. LO10: The capacity to reflect as part of their development process. 2. Engaging Key Stakeholders Engagement is crucial, and the key stakeholders here include students, supervisors, employers, alumni and funders. Funders may be PGRs, parents, employers, government or others. A key element of student engagement is to draw on the enthusiasm of engaged PGRs to energise their colleagues to become involved in these activities. Employer engagement may be improved by having students well prepared for events, internships and any other involvement with employers. Thus the University’s reputation will be further enhanced with the employer community. An example of preparation for events is putting PGRs through a training programme before attending an event so that they can gain the maximum from the opportunity, and employers are impressed with the quality of the PGRs they meet. Engaging Students: What follows are some specific examples of ways in which PGR engagement with career-related training may be enhanced: a. Provide more opportunities for one-to-one consultations: These provide an opportunity particularly for more reticent students to come and talk confidentially about any careerrelated issues they have or foresee. Details on opportunities for consultation are made available to all PGRs, who are then able to book through Target Connect. Increase awareness of and encouragement to engage in general careers provision through: College PGR Director; Departmental Postgraduate Tutor; Supervisors. b. Provide hands-on examples of others who have done enterprise-related training and seen its benefits: This is best done by getting the previous years’ participants (e.g. Year 3) to promote these events to Year 2 colleagues, and actually deliver some of the preparatory training to Year 2 colleagues. Engaging Key Stakeholders in the College: This is critical to the strategy we are proposing. To deliver a coordinated programme, and to maximise the impact of careers provision, for example, through the provision of internships, it is vital that there is a college-wide strategy group which can help identify sources of potential employers, potential internship opportunities etc. This is important for internships across the college PhD population along with the provision of Professional Internship Placements (PIP) for the Midlands Integrated Biosciences Training Partnership (MITB) doctoral training centre. The aim would be to maximise the impact we have in supporting the employability agenda for PGRs through pooling resources and contacts, and ensuring that opportunities for on-the-job learning, as well as what is delivered by way of training, is the most appropriate and meaningful for the cohorts concerned. This strategy group could include, for instance, the PGR Director, PGR tutors, as well as the Enterprise Business Manager, the Academic Practice Service Careers representative and potentially alumni connections. Working together in a concerted way we could considerably enhance the quality and relevance of, to give just one example, the employer events we hold. 3. Providing Enhanced Support Enhanced support will include both bespoke support and more generic support where learning will be enhanced primarily through peer-to-peer engagement. Specific examples are outlined below: Consultations: Each consultation will include an opportunity to set up live or on-line follow up, where outcomes are explored and acted upon. Enterprise-related training: This is a continual process. Participants’ development needs are determined at the outset, through a training needs analysis. Participants would also have follow-on opportunities to utilise their learning through: speaking at careers events to advocate, for example, the Young Enterprise Scheme (YES) competitions to colleagues; participating in the delivery of training to other colleagues. Internships: These include a before, during and after element to insure an optimum experience for both the student and the host employer. All internships are advertised to PGRs. A shortlist of applicants is then prepared, who are interviewed by the prospective employer. All PGRs who are unsuccessful at the application stage, or the interview stage, receive developmental feedback on their performance. Before an internship: The intern has a planning meeting with the University’s PGR career specialist to set out a plan of what they want from the internship. The host employer then has a meeting with the intern and PGR career specialist, to share expectations for the internship. During the internship: There is a meeting between intern and career specialist to determine progress and address issues. A follow-on progress meeting is held, between the employer host, intern and PGR career specialist to determine progress against objectives and address any issues arising. After the internship: The intern delivers a presentation to academics and PGR colleagues within their department on their internship experience. A meeting is held between employer, intern and PGR career specialist to determine the extent to which objectives were met and any issues that arose. This part of the engagement with employer hosts is a key element of the development and maintenance of relationships with a pool of employers. 4. Matching Provision to an Identified Set of Career Management Learning Objectives What follows is a description of six elements of employability provision, together with a brief description of each, the phase of the research degree they are intended for, and the learning objectives (LOs) they meet: Table 3: Description of the Elements of the Career Management Strategy. Type of Provision a. Consultations Description One-to-ones providing access to advice on available careers training programmes and other activities, career planning, career change advice, CV advice, application form preparation and interview coaching. Also utilised as a starting point for the development of Professional Development Plans (PDPs), focussed on career development, incorporating their career learning during their degree, as part of this experience. b. Workshop Programme Building a Portfolio 2 hours face-to-face with online follow-up. By the end of this of Career Skills session, PGRs would have explored the concept of Phase 1, 2, 3 1 LOs Met 1, 6, 7, 8, 9, 10 1, 2, 6, 7, employment-related transferrable skills as they apply to PhD students; looked at where they want to be post-PhD, and at their next key career point, in the context of where they are now; explored, realistically, their job opportunities within the employment market; initiated a professional development action plan to address the career management development needs identified. 8, 9, 10 Assertiveness 2 hours face to face and online follow-up. This workshop is designed to enable PGRs to have clarity on their goals and how to achieve them in a professional and/or laboratory context that may be ambiguous. It incorporates exploration of potentially challenging scenarios and the development of appropriate tools and techniques to enable PGRS to cope with such situations. 1 1, 3, 4, 5 Coping with Stress 2 hours face to face and online follow-up. The Oxford dictionary defines stress as “a state of mental or emotional strain or tension resulting from adverse or demanding circumstance”. In research settings, and other workplaces, stress can be caused by a number of factors, such as: the nature of the work itself; relationship with supervisor or other key personnel; issues relating to career development such as limited opportunities. This workshop looks at the sources of stress faced by researchers; explores ways of coping with such stress; and provides an introduction to some tools and techniques that people can use to prevent stress, mediate its impact and overcome its effects. 1 2, 4 Team Building and Team Leadership 2 hours face to face and online follow-up. By the end of the session, students will have developed their personal effectiveness in teams; engaged in personal reflection on their experience of teamwork; developed their understanding of the importance of working in teams; explored the factors that contribute to effective teamwork; explored the main roles adopted by team members along with exploring their own preferences; developed an understanding of the main stages in team development. 2 2, 3, 4, 5 The Secrets of Successful Job Hunting 2 hours face to face workshop and online follow-up. On 2 completion, students will have developed their awareness of, and means of access to, key resources to enable them to 1. Optimise their job search process; 2. Build a relevant tailored CV; 3. Complete applications effectively; 4. Demonstrate effective interview technique. 1, 5, 6, 7, 8, 9, 10 How to Succeed at Job Applications and Interviews 2 hours face to face workshop and online follow-up. This session is focussed on enabling students to focus and optimise their job application and interview techniques. It will contain both generic elements and elements focussed on particular sectors and professional disciplines. 2, 4, 7, 8. 9. 10 3 c. Professional Development Academy This is a three-day programme designed to enable PGRs to develop a wide range of career development skills. Each of the three training days involves both taught elements and experiential learning. There is a gap of approximately three weeks between training days. During these times participants work in teams to complete tasks that enable them to refine the skills they develop on the programme. The focus of the programme is for teams of participants to formulate a business built around a product or service. They present the kernel of their virtual business to a team of business people in Dragon’s Den format, where they receive feedback on the viability of their concept. Topics covered include: Working effectively in teams What is my team role and preferred work style Developing a business – what is your value proposition? Case studies of successful and unsuccessful businesses Building a business plan – understanding the financials Intellectual Property Rights Understanding your market Making an effective pitch – including an elevator pitch Reflection on on-going personal development 1 1, 3, 4, 5, 10 d. Enterprise Training: Preparation and participation in YES competitions YES (Young Enterprise Schemes) competitions are designed to enable the development of entrepreneurial skills in a range of research areas. Examples include Biotechnology YES, Biomedical YES and Environment YES, which are competitions for UK-based PGRs and post-doctoral researchers to present a business plan for an imaginary startup company to a group of shrewd investors and industry experts. Preparation for YES competitions involves providing entrants with grounding in the skills of teamwork, business planning, market research, product/service development, IPR awareness and development of an awareness of route to market. (As an example of a relevant YES competition, please see details of Biotechnology YES at www.biotechnologyyes.co.uk) 2 2, 3, 4, 5, 10 e. Internships Internship opportunities are developed through individual departmental contacts; the extension of the existing PGR internship programme; engagement with the Enterprise and Business Development unit. There is also an opportunity to liaise with DMU on a joint internship programme. Mendez & 2 1, 2, 3, 4, 8, 9, 10 Rona (2010) highlight the positive relationship between industrial experience and final degree results. f. Employer Events g. Interview App For the past eight years the College of Medicine, Biological Sciences and Psychology has held an annual Postgraduate Careers Symposium. This event includes three main strands: 1. Speakers from a wide range of employment sectors deliver presentations on the realities of working in their sector and what the opportunities and requirements are from the perspective of new entrants. 2. A networking lunch which enables PGRs to meet speakers in an informal context. This is an essential element of career management delivery because it provides PGRs with the opportunity to learn about the realities of career contexts from people who might not otherwise be easily accessible. 3. Workshops on topics such as “How to get a Job” and “Grants and Fellowships”. PGRs of the College are also welcome to attend the range of events involving presentations from other/related employment sectors. As highlighted by Felce (2010) the education sector has been criticised for its lack of understanding of employers’ needs. In engaging with employers, e.g. through events and internships, it is important that we both demonstrate our understanding of employer’s needs; and demonstrate our openness to learning about the evolving trends that employer needs are following. All This involves the development of an application which allows 3 PGRs to upload intelligence on recruitment, assessment and selection processes. Other PGRs will then be able to download the same information at the point at which they need it. This device is currently at the development stage. This app is built on open access principles. For example, Dr John Smith applies for a role with ACME Inc., and is shortlisted and goes on to interview stage. Whether he is successful or not in obtaining the job, he can upload information on his experience of the application process; the interview; and any feedback he received in terms of what the company are looking for. Later, Dr Jane Smith wishes to apply for a similar role with ACME Inc. or another company in the same, or a similar, sector. As part of her preparation she can download the information uploaded by John Smith to get some tips to help her on. 1, 2, 5, 6, 7, 8, 9 8, 9, 10 RESEARCH STUDENTS PERSONAL DEVELOPMENT PLANNING In the course of their PhD experience, a research student could expect to complete a comprehensive set of the provision highlighted in 4 above. With this in mind it is advisable to incorporate a career management section within their personal development planning process. This is an indicative list of the career management provision that a research student should target for completion over the course of their PhD experience. Table 4: Model Personal Development Plan for a Research Student in the College of Medicine, Biological Sciences & Psychology: Year Workshops Enterprise Training Employer Events Probation Preparation Building your Portfolio of Skills Year 2 Decision Making in Career Management Year 3 Building an Effective CV Assertiveness Team building and Leadership How to Succeed at Job Applications and Interviews Coping with Stress in Research and the Workplace Professional Development Academy Attend a minimum of one visiting employer event Internships The Secrets of Successful Job Hunting Preparation for Biotechnology YES Attend a minimum of one visiting employer event Complete one internship Attend a minimum of one visiting employer event The provision of professional development should always be evaluated as part of a process of continuous improvement. In the current context the key evaluation issue is whether provision is enabling research students to set and achieve their career goals. It is essential that: 1. good practise is recognised and built upon; and 2. lessons are learned and issues addressed. Thus it is envisaged that career management provision will be evaluated and revised to ensure continuous improvement and the optimisation of impact. MEASURING THE IMPACT OF PROVISION Whilst a PGR may have immediate opportunities to gauge the impact of research skills training, unless they have prior experience of the professional workplace, they are unlikely to be able to immediately gauge the impact of employability training. Any such evaluation is likely to be delayed to the time when the PGR is seeking employment or is actually in the professional workplace. However, as illustrated by Tamkin et al (2002) and adapted for the HE sector by the Rugby Impact Framework, there are four levels at which the impact of training can be measured. Level 1 Reaction evaluation or how the delegates felt about the training or learning experience. An example is the feedback sheets completed by PGRs after workshops and other training. Level 2 Learning evaluation is the measurement of the increase in knowledge before and after training. Level 3 Behaviour evaluation is the extent of applied learning demonstrated in the workplace. Level 4 Results evaluation is the trainee’s effect on the workplace or environment. Whilst at present it is practise to evaluate at Level 1, and possible to evaluate at Level 2, as relationships with employers are forged and sustained, it is a reasonable aspiration to also evaluate at Levels 3 and 4. Suggested Readings Allen, M. (2013) http://www.jobs.ac.uk/careers-advice/interview-tips/1515/employability-whatare-employers-looking-for/ Beausaert, S., Siegers, M., Fourage, D., & Gijeselars, W. (2013) Effect of using a personal development plan on learning and development. Journal of Workplace Learning, Vol. 25 (3), pp 145-158. Felce , A. (2010) Towards a Context Engaged Approach to Work Based Learning. Gloucester: Learning & Teaching in Higher Education, No.4, pp 20-34. Mendez, R. & Rona, A. (2010) The relationship between industrial placements and final degree results: A Study of Engineering Placement Students, Gloucester: Learning & Teaching in Higher Education, No.4, pp 46-61. Perkins, J. Christie, K. & Snelling, B.(2010) Work related learning and co-curricular activities. Gloucester: Learning & Teaching in Higher Education, No.4, pp 115-118. Tamkin, P., Yarnall, J. & Kerrin, M.(2002) Kirkpatrick and beyond: a review of training evaluation. Institute for Employment Studies; Reports 392. Brighton: Institute for Employment Studies. www.vitae.ac.uk/CMS/files/upload/Vitae_What_do_researchers_do_Career_paths_2011.pdf www.cipd.co.uk/hr-resources/survey-reports/changing-hr-function.aspx www.policyconnect.org.uk/hec/sites/pol1-006/files/he_commission_postgraduate_education_2012