December 2011 | Dawn House Women’s Shelter | 613-545-1379 Annual Report Dawn House Women’s Shelter Annual Report 20102011 Contents Dawn House Vision, Mission and Values History of Dawn House Current list of staff and Board of Director Acknowledgements- our supporters Message from the Co-Executive Director Message from Chair of the Board Nominations to the Board- New Members Conclusion- Commitment from Board of Directors, Executive Director and staff to continue to provide emergency transitional housing, ongoing support, advocacy, housing searches, life skills programming and counselling support to the women and children in our community 1 OUR VISION OUR VALUES All women and their children live in safe, affordable, accessible housing. We believe: OUR MISSION Dawn House Women’s Shelter operates from feminist principles to support and empower homeless women and their children by providing temporary shelter, counselling and advocacy. Safe and affordable housing is a fundamental human right. Eradicating homelessness is everyone’s responsibility. Homeless women and their children are entitled to be treated with empathy and dignity, and without judgment. Diversity and inclusion should be promoted. Women and their children have a right to safety, security, confidentiality and informed consent. Co-operation and collaboration with other organizations and community groups are essential to our work History Board of Directors 2011-2012 Chair of the Board Katherine Bauder Director Kalanthe Khaiat Director Director Acting Executive Director Lauren McNicol Shirley Jin Violet Acevedo Front line staff-Counsellors Counsellor ( fulltime) Christine Demonsky Counsellor ( full time) Heather Humber Counsellor ( full time) Kim O Neil Counsellor (part time) Carol Little Counsellor (casual) Randi Kennedy Counsellor ( casual) Arlene Bush Counsellor ( casual) Counsellor ( casual) Counsellor ( casual) April Wood Alicia Howell Jennifer McCallum History Dawn House Women’s Shelter was founded in Kingston, Ontario in 1986 in response to a housing crisis in the City of Kingston. A diverse group of community individuals and organizations contributed to the set up and establishment of the shelter as a non-profit charitable organization that would provide a 24-hour crisis line and emergency shelter, support, and resources for women aged 16 and over, with and without children. Within its first few months of operation, the shelter was consistently 80-100% full, and this trend remains the same today. Since its inception in 1986 over 6200 women and children have called Dawn House their home at one time or another. Since the late 1980’s, the emergency shelter system has grown in Ontario. Today, there are 6965 emergency shelter beds for the homeless in the province. Only 834 of those beds or 12% are specifically for homeless women and their children. Dawn House believes that homeless women and their children need to have a 24-hour shelter to reside in. In it’s over 20 years of operation; Dawn House has seen the faces of homeless women, with and without children, change. Their problems have been very similar over the years but the intensity of their problems has increased significantly. This has largely been due to the lack of permanent, safe and affordable housing, reductions to health and social service programs, and poverty. Consequently, the needs of emergency shelter residents have become more complex because of provincial and federal funding cuts and policy changes. Dawn House provides care and compassion to residents, helping them through their crisis time, and providing resources to assist them in finding appropriate, long-term housing. The staff implement in-house programs such as life skills, up-to-date information about the Kingston housing situation, and one-to-one counselling to help women and their children cope with the myriad of challenges that accompany the crisis of homelessness. Dawn House works with the city and with other non-profit organizations in the community to assist individuals, and with the municipal government to work toward s the provision of more affordable housing in Kingston. 2 Acknowledgements The services that Dawn House Women’s Shelter provides to women and their children in need of housing and support, 24 hours a day 365 days a year are made possible through the generous support of the following: * The many generous private donors The City of Kingston Queens Soul Food Canada Helps .org Canadian Tire Wolfe Island Bakery Kingston Y.M.C.A Nexen INC United Way Rona Nerds On site Local Food Banks Curves Martha’s Table Wizard Services Zellers- HBC-The Bay Ministry of Community and Social Services Members and Volunteers Loyalist Community Sharing Centre Edith Rankin UCW Canada Mortgage and Housing Corporation The Sisters of Providence Alma Mater Society Queens University St. Lawrence College Ministry of Municipal Affairs and Housing Elementary Teachers Federation Loving Spoonful Human Resource and Development Canada Home Depot Match Program The Religious Hospitallers of St. Joseph Queens SPGS students Queens Medical Variety Night Canadian Women’s Foundation The Works Community Foundation for Kingston and Area Medical Variety Night Queens University Arts and Science Undergraduate Society Queens University Undergraduate and Graduate student fees We thank you for your continued support! How can you support Dawn House 3 You can support the shelter by... Dawn House Women’s Shelter 302 Victoria St. • Kingston, ON • Canada, K7L 3Z1 613-545-1379 613-545-4071 dhouse@kingston.net All women and their children live in safe, affordable, accessible housing. Find us on the Web: www.dawnhouse.net Volunteering Purchasing a CD... to get your copy of this limited edition anniversary collection of original music by Kingston musicians please contact the shelter Calling or sending a letter to your local and provincial politicians urging them to deal with the problem of homelessness by providing our community with affordable housing for the unemployed or low income earners. We need to ensure that our elected representatives are aware of the problem and that they see it as a priority. Wish List Dawn House is always in need of donations. Our wish list includes items that the shelter itself can use and items that will be given to women and children when they leave the shelter to set up their new homes. Donations can be dropped off at the shelter or you can call 613-545-1379. Thank you in advance for thinking of Dawn House! We are only accepting donation on Tuesdays and Saturdays from 10am to 8pm. All donations will be accepted except for books or stuffed animal and limited furniture and appliances due to space. Clothing for women of all ages Clothing for boys and girls (ages infant to 16) Household items Gift cards in any denomination for food, clothing, house ware items ( Wal-Mart, Home depot, staples, Zellers, Food basics etc) Non-perishable food items such as coffee, tuna, pasta and peanut butter Women’s personal hygiene products Office supplies such as pens, paper and envelopes Bed linens, blankets and towels Women’s and children’s pyjamas and nightgowns ( small to extra large sizes) Cash donations- can be accepted at any time and an official tax receipt will be given Building or renovation material Canadian Tire money (we can purchase many items needed at the shelter at Canadian Tire) Donating on Canadahelps.org Please consider donating your HBC Rewards points to the shelter. We can redeem these and buy basic needs items for the shelter. Go to customer service at any HBC store or simply call 1-800-844-8131 and press "0" to speak with a representative. You will need your HBC Rewards card, Our number for the transfer is 958 473 577 Message from the Co-Executive Director 4 For the last 2 years, I had the privilege of working at Dawn House in various roles, most recently as the CoExecutive Director. I have seen much growth, uncertainty and a will to succeed and keep this established, well respected shelter open for another 20 years. The many challenges the shelter has faced: instability, discrepancies and ongoing governance issues has not tarnished my hope that Dawn House will once again thrive. The ongoing support from the staff, residents and the board has fuelled me to want do more, to help them reach their goals and to advocate and support the women and children in need in our community. As a single mother, I value the support and advocacy Dawn House provides, in a non-judgmental and supportive atmosphere to the women and children it has helped over the years. This will be my last term with the shelter; I will be perusing my undergraduate degree and focusing on my other career. I will help to facilitate and introduce a new management structure with the hiring of a new Executive Director for 2012 and lead positions. In 2010 we receive over 3400 crisis calls, and were at full 10 bed capacity for over 80% over the year. The future of Dawn House rests with proving itself once again. This is nothing new to the shelter since it opened its doors over 20 years ago, the funding has changed, the board has changed, the staff, the management structure has changed, but one thing that has not changed is the shelters need in the community. The 10 beds that are provided 24 hours a day 365 days a year, that is Dawn House strength, the “home” like shelter that accepts women and their children from all walks of life, struggling to find affordable housing has not changed. The advocacy and feminist approach, the support services and dedicated staff that has not changed. The 100 year old building stands strong, with some TLC and renovations it can thrive once again... The struggle... Dawn House Women’s Shelter The need to develop formalized life skill programming in a safe, clean and "staying at dawn house was accessible space is one of the main goals and objectives for the upcoming one of the best things that year. The structure of the shelter is limited in physical space to add any has happened for me and addition to the shelter is not an option, but we continue to apply for my daughter, we came here funding and grants to improve the existing space and bathrooms. With the with nothing and left with approval of the Canadian Women’s foundation grant this year we were not only secured housing able to fully renovate the kitchen. The generosity of labor and time from but also ongoing support, RONA in Kingston gave the shelter some much need rejuvenation. the staff were kind and The kitchen is the heart and gathering place of any home, and this hold helpful and made us feel true at the shelter as well. Our plan is to renovate the basement and welcomed from day one". create a resource room for women and children to use on daily basis for (Current resident who just housing searches, resume development, job searches, educational found secured housing) resources, and access to other community agencies and networks for current and past residents. Desktop computers (4), desks and a printer are just some of the items needed, with the current approval of the CFKA grant we were awarded $ 4000 towards the material needed for the resource room .The development of an attainable and comprehensive action plan has been a struggle this year. With the increase cost of maintaining the 100 year old shelter, little fundraising the change in board and lack of board members as well as not having a consistent Executive Director over the last 7 years the goals and targets set in the last strategic plan were not obtained. Looking ahead...... With the Cities agency review this year and recommendations, it highlighted the areas that Dawn House needed to improve on. With a concentrated effort from the board, staff and Co-Executive Director the changing needs of the shelter and funding expectations as well as the needs of the community and residents, this will be the main focus for improvement over the next 12 months. Relying heavily on the CHPP funding (half of our current budget), daily per diem (varies depending on how many women are in the shelter at any time) and ministry subsidies, sustaining and functioning within budget has been difficult. Dawn House also needs to increase its fundraising and volunteer capacity, in the wake of instability in the last 7 years it is critical to get support from the community. We also relying heavily on private donations and would like to expand donations to a corporate level by requesting and obtaining corporate sponsorship for food, toiletries and renovations needed at the shelter (plumbing, electrical). Message the Co-Executive Director…. 5 office supplies,from computers etc) We are confident with continued support from our funders, the community and private donors we can hopefully achieve these goals and meet the expectation of the action plan. The introduction of formalized programming needs to be implemented to continue to receive CHPP funding for 2012. As funding permits the gradual increase in life skills programs that can be accessible to the women and their children and will include: Counseling for women and their children as well as case management on an individualized basis Group activities and facilitation More programs for ex residents and a drop in resource room Literacy and educational support Clothing, basic need items and housing supplies for women and children Supplies to assist women when they moved into their new homes ( create move out kits to provide them with the basic necessity item tooth brush, soap, toiletries, warm blankets, feminine hygiene products, sheets etc.) Food preparation – healthy meal planning and food purchasing on a low budget Community kitchen implementation Budgeting and bill payment support Health cards and identification support- lost or stolen cards Job searches and resume writing Applying to Ontario works, ODSP etc- stabilizing income Increase in community agencies in services to be established on a weekly and monthly basis- addictions, mental health, budgeting and supportive housing Conflict resolution and stress management programming directly related to women’s issues Effective parenting and child rearing programs for single women These are some of the women and children geared life skill programming that has been implemented at the shelter and we will continue to broaden and formalize over the next year. I wanted to take this opportunity to thank the funders, the board of directors past and present, as well as the staff and residents for their heartfelt support, willingness to teach me, guide me and give me an opportunity to give back to my community. Sincerely, Violet Acevedo Co-Executive Director Dawn House Women’s Shelter “We think sometimes that poverty is only being hungry, naked and homeless. The poverty of being unwanted, unloved and uncared for is the greatest poverty. We must start in our own homes to remedy this kind of poverty.” Mother Teresa, social worker “Safe and affordable housing is a fundamental human right” Message from Chair of the Board 6 We have had another busy year at Dawn House, and have certainly had our challenges. One of our co-ed's Tamarah Klienschmidt has left the organization to pursue her career in another city closer to her family. Once again it has left Violet and the shelter with one Co-Executive Director, but Violet has stepped up to the plate and has taken on full duties as needed. Her time commitment, dedication and work ethic has been recognized by the board, staff and residents; we thank her for all her hard work over the last 2 years and support her on her new endeavors. Thank you once again Violet, for going far and beyond the call of duty to try to keep Dawn House running smoothly. I also want to thank the staff for working closely with Violet as a team to help the shelter meet its mandate. We worked very hard this year on potentially moving the shelter to a larger, safer and accessible facility, but unfortunately it was not feasible at this time. Violet continues to get donations and working on renovating the shelter further. The kitchen has been redone, and new living room furniture has been donated, this has made Dawn House not only more appealing and cleaner for our residents but has brought back some much needed life into the shelter. We are presently looking for donations in material and labor so we can renovate the downstairs basement to accommodate the residents and the need for additional space needed for some of the daytime programming, to meet the health and safety regulations as well as to accommodate residents and staff for meetings and to develop a much needed resource room. We have gotten several quotes for the many required repairs and renovations and it will cost approximately $25,000, so we have another great challenge before us to get the donations needed. Dawn House Women’s Shelter "I have been in and out of shelters for so many years, Dawn House is one of the only shelters where I felt supported and someone cared about me, I wanted to thank the staff and ED for listening and helping me finally find a place to call home."(Resident who has frequented the shelter for the last 5 years) Many of our Board Members have resigned for various reasons. Some were at the end of their terms and others had other work commitments that made it difficult to attend meetings. This leaves us once again with recruiting new board members, an ongoing concern to stabilize the organization. A strong governing, qualified board is the top priority presently and for the upcoming year. The CHPP Funding had been given to Dawn House specifically for daytime programming by the City of Kingston many years ago, with the expectation that all staff would contribute to the implementation. It is half of our funding and with the recent shelter review; it has highlighted the areas the shelter needs to improve to meet the programming and funding requirements to continue to receive this funding after April 31 2012. We are working diligently and striving to continue to make improvements to meet the funder expectations and provide consistent programs and life skills needed for the women and their children to successfully get housing in our community and maintain it. We have had many challenges over the last few years but with the commitment and co-operation of the board, staff, our funders and community support we are all working towards re stabilizing Dawn House and meeting the needs of the community. Kathy Bauder Chair of the Board – Dawn House Women’s Shelter Dawn House Women’s Shelter Kingston Inc – Nominations, new members and conclusion 7 Nominations to the Board Sarine Willis-O Connor Lou McBride Susan Morgoc Brief background of new board member Susan Morgoc I decided to apply to the Board of Dawn House because I believe in its mandate and principles. As a worker in the field of homelessness I am painfully aware of the vulnerability of homeless women and the shortage of supports to accommodate them. It is my opinion that losing Dawn House would be a loss to women who so desperately need help. I have now been with Ryandale Shelter for the Homeless for almost 14 years. Six of those years were spent as Front Line support in the shelter. In May 2005 I became the Transitional Support Worker at the Ryandale Transition House. At the Transition House I am responsible for one on one counselling, holding life skill sessions weekly, arranging and presiding over resident meetings. Prior to joining Ryandale I worked as a Welfare Officer in a rural area, a teaching assistant in a maximum security facility for young offenders, and doing outreach on behalf of a Lutheran Church. I hold numerous certificates in areas related to homelessness, poverty, and drug addiction. I have a BA and a Hon. Degree from Queen's University. Conclusion…. Dawn House always has and will continue to support women and their children in the community as long as funding and support allows. The dedicated board, staff and Executive Director will focus on improving the overall services currently provided to the residents, while seeking more funding options to help support the ever growing need to improve the physical space of the shelter, sustain services and solidifying its future. We hope the community and our funders will continue to support Dawn House during this time of instability and uncertainty .The need for shelters geared specifically for woman and children from all walks of life is lacking in Kingston. Dawn House has excelled in providing the advocacy, housing support and counseling services for thousands of women and their children over the last two decades and will thrive again with continued support and time.