Digital Rights Management: Issues for Digital Libraries Dr. Parul Zaveri Associate Professor SHPT School of Library Science SNDT Women’s University, Mumbai Parulzaveri2004@yahoo.co.in M: 09769682747 Abstract: Digital Rights Management (DRM) is an important issue not only for the copyright owner but also for digital libraries and its users. In the internet era it is extremely important to understand implications of DRM to digital content. There are many technologies existing to practice or implement DRM to digital content by copyright owner. DRM application to digital resources will also affect digital libraries. The library professionals need to understand DRM application in libraries. In India, DRM is not practiced well and recently in the Copyright Amendment Act 2012, has introduced DRM and its implementation in India. Keywords: Digital Rights Management, DRM, Copyright, Digital Libraries 1.1 Introduction The copyright laws of many countries were created or written before proliferation of digital technology. As these laws were created much earlier, focus was more on non-digital resources like printed books, and did not cover digital resources like e-books, e-journals. Issues related to copyright infringement due to increased use of digital technology has been faced by many countries since last 15 years. An attempt has been made by many countries now to amend copyright law to control rights of authors and use of digital data in the internet era. Rights described for management of digital content is considered as Digital Rights Management (DRM). Digital rights management can be applied to any digital content by the creator or the publisher of the digital content. Several technologies are used to implement DRM to digital documents so that misuse of digital data can be controlled. Especially DRM applications are more important in entertainment industry where illegal copying, downloading of music and films are very common. “The purpose of DRM technology is to control access to, track and limit uses of digital works. These controls are normally imbedded in the work and accompany it when it is distributed to the consumer. DRM systems are intended to operate after a user has obtained access to the work. It is in this “downstream” control over consumer use of legitimately acquired works that DRM presents serious issues for libraries and users”. (ALA, 2013) DRM is more used to control usage of digital data and content creator or rights holder can decide type of DRM technology to be tied with the digital content. For example DRM technology may decide Once downloaded document can be copied on multiple devices at multiple locations (PC at home and office, mobile, laptop, tablet, e-readers etc. by the end user In a specific time period how many downloads are allowed (limited or unlimited download from a database) Will the user be allowed to copy, print that digital content 1 Whether user can use downloaded data for presentation, in course work, can make multiple copies for distribution For how long user will be allowed to retain say for example e-book How and who will be provided access to digital content over networks DRM allows a rights holder (author/publisher) to use digital rights description to determine how an end-user may use the digital content created by them. For example in e-books and e-journals many times authors give up their rights to publisher, hence publishers decide access and usage rights of the digital content. DRM rights defined by the rights owner/holder gets implemented on the end-users computer using DRM system/software. DRM will define rights in digital form which will be implemented by incorporating it using DRM software. For example authentication and authorisation, watermarking, cryptography, digital signature, electronic marking, data tagging, digital fingerprinting are some of the technologies used to control whether to provide IP based access or username password access, controlling viewing, copying, downloading and printing rights. Rights defined by DRM will be enforced on the digital content at the time of its use by an end user. These rights can be different for different levels of users. Compared to traditional copyright law, in digital environment rights (for example legal and usage rights) need to be described explicitly in detail and accurately in machine readable form using Rights Expression Language(REL) so that all actions are performed accurately on the digital content. Also rights need to be predefined visualizing all possible problems likely to be encountered. (Bohner, 2008) DRM is a method of controlling access to copyrighted material. It is a concept used to describe any type of technology or processes that aims to stop, or at least ease, the practice of piracy. It removes usage control from the person in possession of digital content and puts it in the hands of a computer program. There are many applications and methods used in DRM. For example, an e-book server may restrict access to, copying of and printing of material based on constraints set by the copyright holder of the content. DRM is trying to solve a legitimate problem of misuse of digital data as the nature of the internet makes it impractical to try to control every person who tries to copy, download digital data illegally. DRM help companies to regain control of distribution by making it technologically impossible for consumers to make digital copies. Digital Rights Management (DRM) refers to the technologies and processes that are applied to the application and enforcement of usage rules in a secure manner to the digital content and its user. The primary purpose of DRM is to control access, use and distribution; and thereby protect the interests of copyright holders in the digital environment. DRM systems are also referred to as Electronic Rights Management Systems (ERMS) or Rights Management Information Systems (RMIS) or Copyright Management Systems (CMS) or Intellectual Property Management and Protection Systems. (Harinarayana, Somu, Sunil, 2009) DRM refers to ‘a collection of systems used to protect the copyrights of electronic media. These include digital music and movies, as well as other data that is stored and transferred digitally”. DRM is a system of information technology components and services, along with corresponding law, policies and business models, which strive to distribute and control intellectual property and its rights. Product authenticity, user charges, terms-of-use and expiration of rights are typical concerns of DRM. “DRM systems comprise a number of technological components, which can include encryption, a surveillance mechanism, databases of works, owners and users, license management functionality and technological protection measures (TPMs)’. (Nicholson, 2009) 2 DRMs can be applied to print and digital resources. For print resources DRM systems do not utilize technological protection measures. These DRMs are mainly associated with copyright agencies, which represent authors or creators and manage their intellectual property rights. DRM for digital content are enabled by technological protection measures. (Nicholson, 2009) However ‘Fair use’ concept described in copyright law which is extremely important for libraries cannot be understood by DRM technology as computer program cannot make subjective decisions. The argument against digital rights management discusses issues like user privacy, technological innovation and fair use. Under copyright law, the fair use doctrine gives a consumer the right to make copies of copyrighted content for their own use. Other issues that need to be checked are like the right of a content purchaser to resell or give away the content purchased (first sale), and the expiration of a copyright after a certain period of time, and user rights in DRM implementation. Any DRM has to define the user, the content and the usage rights of digital content. A digital rights management scheme operates on three levels: establishing a copyright for a piece of content, managing the distribution of that copyrighted content and controlling what a consumer can do with that content once it has been distributed. The Digital Millennium Copyright Act of 1998 (DCMA) of USA ensures the protection of a DRM scheme regardless of whether or not it respects the fair use doctrine. It is illegal to get around DRM, or to create, purchase or download any digital content that enables consumer to bypass DRM restrictions. India has recently in 2012 amended Indian Copyright Act, 1957 to incorporate DRM. Libraries and educational institutions (consumers) that archive and lend digital content to multiple users will be losers if highly restrictive DRM norms are enforced. For example a library will not be able to archive any content and will not be able to lend out digital content that are machine specific for viewing using traditional lending system. For libraries, DRM technologies can affect on access of digital content by its users, preservation activities and pricing of digital content. However for libraries also there is a need to protect digital information content and the associated usage rights from unauthorized access, use, and dissemination. Protection of user privacy also has to be looked into by libraries. DRM is an umbrella term given to technologies that attempt to prevent unlicensed or unauthorized uses of copyrighted material to the full extent granted by the law. 1.2 Objective The objective of the present paper is to introduce the concept of DRM and discuss the issues related to DRM and its application in digital library environment. 1.3 DRM and Libraries As digital data is more vulnerable due to its availability and accessibility over the internet, issues of IPR of digital content in the digital library is of serious concern. Digital library managers need to manage digital rights management which involves managing issues of IPR, ownership of material that are made available on the digital library, and controlling access to and dissemination of copyrighted material. Several methods of managing digital rights exist nowadays which may be adopted as per the need and requirement. The responsibilities of the library professionals have increased with library collection transforming from printed material to digital data. Libraries are no more owner of the information in digital world. 3 Rather it provides access to digital data residing anywhere on computer servers. Many libraries today are involved in developing institutional repositories for internal publications which is accessible through internet. So DRM plays important role for libraries in providing services to its user in online environment. Copying something digital is considered as almost without cost by the consumers though there are associated cost of access to internet, hardware and software. Compared to printed information, access to digital information is unlimited and much easier so there are high chances of unauthorized use of digital information. It is practically impossible to prevent copying of digital data as once downloaded digital data can be copied any number of times. 1.3.1 Issues of concern for Libraries 1.3.1.1 Right to access and use Many digital libraries which exist today are involved in disseminating digital resources such as ebooks, e-journals, databases to users. Digital library system control access to these resources but the digital resources unless DRM applied to it are not generally usage controlled. DRM to digital content will be implemented by the publisher. But once a user obtains a resource, such as a journal article, the resource is not protected by software or hardware controls. This would not be an acceptable solution for some types of content, but it is acceptable within the academic environment. So in libraries strict control of DRM may only be applied to only those materials (for example full text theses) that absolutely require it. Thus there may not be a single rights management solution appropriate to all digital resources as well as to different types of libraries as well as to different levels of users. What type of access rights will be provided is normally specified in the licensing agreement done with the publisher. 1.3.1.2 Provision of technology independent digital content DRM systems may make digital resources accessible through proprietary programme. It would be disadvantageous to libraries if content to be disseminated requires proprietary packages that require particular software, or that are accessed through proprietary services. But for commercial advantage this trend is increasing for digital materials. For example certain e-books may require specific e-book readers only. (Avhad, 2012) 1.3.1.3 Freedom for Library System Libraries buy digital resources as well as create digital resources. Libraries should be able to develop and manage their own DRM solutions. It should also be possible for libraries to use a single solution for the dissemination of all library materials, regardless of their commercial value. While this may be technically difficult to achieve, it should not be forbidden by law or by the market. 1.3.1.4 Loaning of Resources Library services are considered as essential services for a society and lending of library resources to its members is considered as non-profit activity and is considered as the basic right for any individual. Same should be applied to digital resources available in library collection. As the primary goal of DRM being developed in the media and entertainment sector is sales, lending services by libraries may be seen as a simple loss of revenue. 1.3.1.5 Affordable Pricing DRM technology is expensive and libraries may not be able to afford it. For the dissemination of digital content to be possible for libraries, or any other non commercial organizations like universities, non government agencies, costs of participation in a rights management technology must be affordable for 4 them. For this, libraries can form partnerships with other organizations, such as government, to seek solutions appropriate to their budgets. 1.3.1.6 Liability Creators of DRM technology are reluctant to reveal details of their solutions for fear of being ‘hacked’. Libraries, as well as members of the public, have a right to know that there is accountability behind content products, to understand exactly what rights they have as users, and to have resource if or when such technology fails. 1.3.1.7 User Privacy Confidentiality in libraries generally refers to the rights of library users to make use of the library and its materials without that use being revealed to others. In the area of licensing and rights management, confidentiality is primarily a security consideration that protects the digital resource. DRM technology may not help libraries to maintain confidentiality and privacy of its users. Libraries need to tackle and insist on maintaining privacy between their users and content providers such as publishers or database vendors. 1.3.1.8 The Long Term Survival DRM technology is evolving and everyday new technologies are being introduced in the market. With the rapid evolution of technology, few technology solutions last for short period of time. Libraries are already struggling with keeping content usable and accessible over decades. Libraries also have content in open format which is unprotected. As the technologies are changing very fast, there is no surety about digital resources in libraries with technology protections will be usable over the passage of time. Another issue that libraries may face is creators of digital resources may stop functioning so what happens to the keys they hold to unlock the content. For the archival of digital materials, creators may need to release DRM protection at the end of its copyright term, or may pass it onto libraries. (Joshi, 2011) 1.4 Digital rights management and its implications on digital libraries Since the digital content can be perfectly replicated and distributed infinitely, publishers and other content creators employ DRM for persistent protection to prevent the misuse and abuse of their intellectual property. However, locking the content and controlling operations on the content challenges in supporting fair use in the digital world for libraries as libraries are purchasing digital resources as well as produces and maintains it. Managing access to online information is a broad problem, which occurs in a wide range of different applications. It is observed that librarians of digital libraries many times need to restrict access to parts of their collections due to restrictions imposed by donors, concerns about privacy or obscenity, conditions in licensing agreements or agreements with copyright owners. Guidelines framed by digital librarians should be a central concept of any DRM system. The Creators, Content and Consumers of any digital library system are key component to decide DRM for that library. 1.5 Impact of DRM on Content Creators or Copyright Holders (Authors/Publishers), Digital Content and Users of Digital Content DRM changes the fundamental relationship between the creators, publishers, and users. DRM, if not carefully balanced, limits the ability of libraries to serve the information needs of their users and their communities in several ways. 1.5.1 DRM and Content Creators or Copyright Holders (Authors/Publishers) 5 With the DRM technology the creators can have an exclusive control over their content. The creators establish relationships with users. The creator has the authority of distribution or copying. The technology helps the creators to manage copyright material and the terms and conditions on which it is made available to users. The DRM system helps to manage creative material, protect content from copyright infringement and provide secured environment for transmission of copyrighted materials. 1.5.2 DRM and Digital Content The DRM technologies provide options to manage and protect the interest of the copyright holders, by providing adequate identification and description tools pertaining to content availability (i.e., metadata). DRM technology allows metadata to be part of the digital content. It also supports anti-piracy of digital content. 1.5.3 DRM and Users of Digital Content DRM technology imposes restrictions at the cost of the consumers’ rights to privacy, freedom of expression, and fair use rights. DRM is highly inflexible to the end user to make fair use of the works like copying or creating derivatives. Free use of copyright material is called ‘fair dealing’ under Indian Copyright Act, 1957. DRM technology may prevent the users from using copyrighted material for ‘fair use’, which is expressly permitted under law. As DRM provides technological protection to digital content it affects fair dealing or fair use practices till the right holder gives permission to use the digital content under fair use. DRM technology may be able to track the users of digital content through user authentication and this will affect user privacy or confidentiality. DRM will not only track user actions but also report to copyright holder on the activities of individual users. (Harinarayana, Somu & Sunil, 2009), (Davis & Lafferty, 2002) 1.5.4 DRMs and Access After the printed book is purchased by a consumer it is not possible to know how the book is used by the consumer. Neither the seller nor the author of the book can control consumer behaviour. DRM enables the seller as well as author to limit the use of digital content either on a single computer or for certain time period as well as prevent any copyright infringement if attempted by the consumer. There are many different types of DRMs, some are more restrictive than others. (Nicholson, 2009), (Seadle, 2008) DRM can affect access to information provided by the library as well as affect library routine functions. According to Nicholson (2009) DRM can affect libraries in following ways: ‘Limiting a document to one PC or one user Specifying the number of times a document can be opened Time restrictions – view from date x to date y Limit document lifetime (minutes, days, months) Enable or disable printing Define number of printed copies allowed Enable or disable copy/pasting facilities Enable or disable saving to file Protection against file copying Expiry at certain date and time Expiry after x hours of reading Allow x sections copied/printed every y days’. (Nicholson, 2009) 6 1.6 Librarian’s Role The librarian plays a pivotal role as intermediary between the information provider and the end user. Librarians have to change as per today’s demand. Librarianship involves acquisition, storage and retrieval of information sources. The usage of these sources is associated with the protection of IPR/copyright law. Library and information professionals should be aware of the copyright clauses. It should be the part of their duties and responsibilities of library professionals to control and practice copyright compliance hence librarianship have a very crucial role to play in controlling as well as facilitating access to the increasing number of local and remote resources. (Avhad, 2012) The role of librarians changes significantly as they have to manage both information and knowledge. It is necessary for the librarian to be aware of the process of generation of digital documents. Also increase in usage of digital resources, provides libraries an opportunity to reach remote users. In a time of uncertainty regarding electronic copyright, librarians should be careful and for digital content acquired for digital library precautions should be taken like asking for permission, paying royalties, be prepared for new pricing models, understand and follow DRM associated with digital content, display usage rights of digital content on the website. Librarians should be concerned about infringement and make sure to follow the copyright law and DRM to the best of their ability and also make users aware about it. Traditionally libraries are places where people learn by exploring, sharing and building new research based on the copyrighted works of others. Librarians have social responsibility to protect the interests of users who depends on information services provided by libraries. Librarians should value equitable access to information, the privacy of users, the free flow of information and preservation of cultural records. How DRM can be best used for libraries and its user is needed to be explored by librarians. The libraries and information centres are procuring or subscribing to digital objects which can be easily copied. This may lead to the librarian being made responsible for violation of copyright act. To avoid this, librarians should control any sort of unauthorized use. So librarians need to have thorough knowledge of various aspects of DRM system, the copyright and intellectual property laws. (Joshi, 2011), (Kumbhar, 2011) 1.7 Indian Scenario DRM provisions in Indian legislature have a minimalist approach compared to other countries like USA and European Union. Sections 65A and 65B added under The Copyright Amendment Act 2012 has introduced some digital rights management provisions in the Indian Copyright Law. Section 65A deals with protection against circumvention of technological measures and 65B deals with protection of rights management information. It has been argued that DRM provisions in India under the Copyright Amendment Act 2012 needs to be reconsidered based on if there is an economic need for DRM, and type and nature of piracy in India. (Scaria, 2012). It is observed that DRM practices in academic world are being explored and most common practice followed is providing access either through user name and passwords or IP based access. Many Indian Library websites display guidelines for fair use policy for e-resources. Indian Librarians need to negotiate with creators and publishers and apply fair use policy for digital resources. According to Sensarkar (2007), having strong copyright protection or sophisticated DRM systems is highly debatable for a developing country like India. Such a path is to be treated with caution. 1.8 Conclusion For the operation of digital libraries important issues of DRM to be considered are the right for reproduction and distribution of copyrighted material, the right for dissemination of the digital work to the end user, economic rights of copyright with which the creator and/or right-holder is empowered to 7 permit or forbid the use of his/her work. There is no doubt that DRM has the potential to have a tremendous impact on libraries and how they do their work. Exactly what the impact will be is hard to predict but some general cautions based on practical experience with protected works should be followed by the libraries. 1.9 References: ALA . 2013 Digital Rights Management (DRM) & libraries. http://www.ala.org/advocacy/copyright/digitalrights. 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