BUS 10a FUNCTIONS OF THE CAPITALIST ENTERPRISE COURSE SYLLABUS Spring 2015 Class Hours: Mon/Wed 8:30-10:00 Location: Lemberg 54 Dr. William J. Oliver 781-728-9455 Email: willo@brandeis.com Please put “BUS 10a” in the subject line Office: Lemberg 11 (in the basement, near the Coke machine) Office Hours: Mon/Wed 10:00-2:00 1 Objectives This course is an integral part of the Business minor and major. It uses case examples and practical concepts to build a framework for addressing key management issues. There are five primary learning outcomes for students: 1. 2. 3. 4. 5. Understand the fundamental concepts and functions in business management Recognize the interrelationships among these functions Learn how to apply the language and tools of the course to a range of business issues Learn how to read, analyze, and discuss business school case studies Develop oral presentation skills for business The first half of the course reviews the key functions of managers through cases and mini-lectures on finance, marketing, operations, organizational behavior, and strategy. The second half applies this knowledge to three broad themes: the unique issues related to entrepreneurship, business in the global economy, and business ethics. This section of BUS 10a is somewhat unique, in that it focuses more on the issues faced by the entrepreneur and the innovator, while the other sections focus on other aspects of business. This is a hard course. It anticipates that you spend 3 hours of study per hour of class time1, a total of 120-140 hours preparing for 26 one and a half hour classes. That includes 2-3 hours reading and preparing cases before each class session. In addition, you will spend 20-30 hours preparing each of two presentations and a paper. If you are not a good reader, or English is not your primary language, you may find that you need additional study time. Core Concepts Upon completing this course, you will demonstrate your newly developed ability to assess businesses using several of the most important analytical tools. These will help you understand articles in the press. They will also help you understand the company you work for after graduation: 1 Finding reliable and meaningful information about a company on line Financial ratio and trend analysis, and Key Performance Indicators – to assess a company’s health Quality management – reducing errors and process delays to improve operational performance Porter’s five forces for assessing strategic position SWOT analysis for summarizing a company's condition and potential Business model as a method of describing a business Product life cycle as a tool to assess a company’s products Disruptive innovation that will undermine current company's strategic position Theory X and Y, Z, teams, and organization structure as aspects of company culture Globalization Five ethical frameworks for sizing up ethical challenges See discussion at: http://www.academictips.org/acad/timemanagement.html, and at: http://commerce.depaul.edu/undergrad/docs/About/studyhourformula.pdf, 2 Personal brand – using the concepts of business to build your own “Me, Inc.” This will help you plan your own future—it will also facilitate assessing career opportunities Prerequisites: ECON 2a; BUS 6a (or BUS 4a), which may be taken concurrently with BUS 10a. I encourage you to take BUS 1B before 10A. Materials Core Readings: The course is built on a core set of readings and cases. Many of these are available through LATTE. You will also purchase a case readings set from HBS Publishing, at the link below. If you have question about purchasing, call 800-810-8858 or 617-783-7700. Link: https://cb.hbsp.harvard.edu/cbmp/access/32091437 Recommended Text: Ronald J. Ebert and Ricky W. Griffin, Business Essentials, any edition. The text is available on reference in Goldfarb library, and older editions are available on line for less than $10. The text will not specifically be used in lectures or the test. It is a valuable reference extending into many other aspects of the Functions of a Capitalist Enterprise. Grading You will receive a grade that reflects the professor’s judgment about what you learned, and your contribution to the overall class discussions. The following will inform the professor’s final grade. Contributions to class discussions and team projects (25%) The course is built around class and team project participation. Although attendance is a prerequisite for participation, the real requirement is to be part of a class discussion. There are four levels of class participation: 1. 2. 3. 4. A key promoter of other student’s participation Contributes regularly, but through individual comments—not building a discussion Contributes more than once to every class discussion Attends every class, contributes to some In addition to class participation, team project participation will be assessed through a one-page selfassessment completed after each team project. The objective for each student is to move up to a higher level than experienced in previous courses. Mid-way through the term, the professor will meet with each student to assess performance and adjust individual participation objectives. To be effective in class participation requires advance preparation. For each reading: write down 510 insights you got from the article. Also write down 3-5 questions you would ask the author (perhaps things you don’t understand, or even disagree with) if you had the chance. For each case study, spend two to three hours preparing (no, I am not kidding): 3 Keep a notebook of your case preparation notes (this is not handed in) Read the open and closing paragraphs of the case Look at the figures in the back. For each, ask yourself what is the point of the figure Read all the headings in the body of the case Read the first sentence of each paragraph Write down: why are we discussing this case. Some cases specifically ask a question, others are a chance to learn some aspect of business. Part of this step is to assess which of the core concepts apply—and should structure the discussion Read the case (at this point, you will have spent your first hour) Write down: 10 key observations that you think should come up in the discussion of the case. You should write them down so you do not have to remember them during class, or think about how to express them. Write them down Write down: what are 5 key questions on which the case discussion should turn. If the case asks for a decision; what are the key sub-questions. If the case is to learn about a management approach, what is it that makes the approach unique and successful? Do calculations: as you learn the core concepts, apply them to the case. Write down your thoughts, so that you can easily refer to them during the discussion Look outside the case. The Internet can often give you information about what has actually happened to the company since the case was written. This can liven up the discussion I recommend that you get together in a group of 2-3 to discuss the case. A group can meet in person, on the phone, or even simply exchange emails about the case. The group will increase your confidence that you have something valuable to say After each class session, reconsider your participation that day: level 1, 2, 3 or 4? Write that in your notebook. Plan to “take it up a notch” next class session. Midterm exam (25%) This is a written, open-book exam that will be conducted during the normal class period. You will be asked essay questions about the materials covered and issues discussed in class. It will require you to do some calculations as well as assess some companies from the perspective of the approaches you have learned in the course thus far. The midterm will be very challenging. You will complete the exam with your computer and submit it on LATTE at the end of the class period. Five assignments to assess businesses: Tracking a company (5%) Individual assignment. You will choose one of two methods for completing this part of the course. You will write about a company each week. See separate instructions on LATTE PowerPoint presentation on “Cafeteria Day” (10%) Group assignment in teams of 5 or 6 students concerning one of the university‘s cafeterias or food stores. See details below. Business attire is required. PowerPoint presentation on globalization (15%) Group assignment in teams of 4 or 5 students. Each presentation (on a theme of your choice) should last 8-10 minutes, plus time for Q+A. The presentation should describe how globalization has affected a company, or how a company has been instrumental in driving globalization. As with any good report, you start with a theme—lay out the topic you will explore. Then, lay out the facts. Discuss several global perspectives. Come to a point of view and recommendations for your company. 4 Please submit the topic as indicated on the schedule: who is on your team and what your proposed topic will be; only one submission per team, though! I will let you know the following day if that topic has already been selected by another team. Business attire is required. Essay on the ethical issues surrounding the sub-prime mortgage debacle (5%) Individual assignment. Write two pages double spaced, due at the start of class. This is an individual assignment. Final paper analyzing a business problem facing a real company (15%) Group assignment in teams of 3-4 students. The final paper must be done in teams of 3 students. The final paper is an opportunity for teams of 3 students to examine in depth a topic of your choice. See instructions on LATTE. NOTE: Teams will reconfigure for each assignment. Grades on written assignments and presentations are assigned to all members of the team, though I reserve the right to alter individual grades when it is clear that an individual contributed significantly more or less to the assignment. Submitting Assignments Papers must be submitted as an MSWord document. Presentations must be submitted as a PowerPoint. Files must be readable on the Wintel platform; if you prepare documents on a Mac, you are responsible for submitting them in compliant format (if I cannot read your file, you cannot expect a good grade). Assignments are to be submitted to LATTE by 8:00 AM the day before class. Papers that are submitted late will be graded down one full grade (e.g. from A to B) for each day or portion thereof. Computers in the Classroom It is expected that you use your computer in class to support your classroom learning. Some examples of good computer uses include taking notes, referring to case studies (to avoiding wasting paper), referring to lists, notes or analyses you did in preparation for class and calculating ratios. You can also quickly check into something you are hearing in a discussion by searching a topic. On the other hand, email, social media, shopping, checking sports scores are not appropriate uses. If you are found misusing your computer in the classroom, the professor will ask you to leave, and you will lose credit for participating that class session. Seating Please select a seat on the first day of class, and use that seat for each class session. This helps the professor get to know you (i.e. it helps establish your class participation grade). Please bring the name tent that you create the first day. Also, double check that LATTE has your picture—all these are things you can do to make it easier for the professor to know you as an individual. Academic Honesty You are expected to be honest in all of your academic work. Instances of alleged dishonesty will be forwarded to the Brandeis Office of Academic Integrity. Potential sanctions include failure in the 5 course and suspension from the University. For the University policy, please see section 5 of the Rights and Responsibilities Handbook. Special Accommodation If you are a student with a documented disability on record at Brandeis University and wish to have a reasonable accommodation made for you in this class, please see me immediately. Also, sports are an important part of many students’ academic life. Alas, class participation is the foundation of this course and requires attendance. There is no substitute for being part of the class discussion of a case. While absence for sporting events will be allowed, your participation will still be assessed as a whole across the term. This means that several sports-related absences can have the effect of reducing your participation score. Syllabus is Not a Contract The purpose of BUS10A is to allow students an opportunity to learn the core concepts of business (the Foundations of the Capitalist Enterprise). This syllabus is merely a guide to the learning process. There is an odd notion in some corners that a syllabus is somehow a “contract” with students: do this and good grades will happen. This is not such a document. Alas, the purpose of grades is to reflect in a quantitative manner students’ learning achievement, not to measure whether they followed the steps in the syllabus. 6 Course Calendar (subject to change) Date 1/12 1/14 No class-MLK day 1/21 Quality management Process improvement 1/26 Four Ps of Marketing Mix 2/2 Due on LATTE by 8AM day of class Introduction: what is capitalism? Where has it been? Where is it going? Finding reliable and meaningful information about a company on line. SWOT analysis 1/19- 1/28 7 Topic Cafeteria Day: team members and venue Management theories X and Y, Z Porter’s five forces 2/4 Student presentations: “Cafeteria Day” 2/9 Financial ratio and trend analysis Comparing companies using ratios 2/11 Financing the enterprise 2/16 No Class Case Advance Readings In class exercise Syllabus, Drucker, Theory of Business (ResourcesLATTE) Kellogg’s in class exercise Kellogg’s 2010 annual report (Resources-LATTE), A Guide to Case Analysis (Resources-LATTE), How to Find Information on a Company (LATTE) Benihana of Tokyo Quality Management (Key Concepts-LATTE), Reebok International Ltd Taran Swan at Nickelodeon Latin America (A) Four Ps (Key Concepts-LATTE), 4Ps Video (Key Concepts- LATTE) Howard Schultz and Starbucks Coffee Porter: Five Competitive Forces that Shape Strategy (Key Concepts-LATTE) In class ratios exercise Financial Ratios Defined (Key Concepts-LATTE), Kellogg’s annual report (Resources-LATTE)CocaCola 2010 annual report (Resources-LATTE) Economist: Theories X & Y (Key Concepts-LATTE), Resonant Leadership (Key Concepts-LATTE) Cafeteria Day Presentations Ratios practice set Cartwright Lumber Company Date Topic 2/18 No Class 2/23 Business Model and industry life cycle 2/25 Midterm Preparation 3/2 Midterm (in normal class time) 3/4 Case Advance Readings Crown Cork and Seal in 1989 Product Life Cycle (LATTE) Globalization Li & Fung Globalization readings (LATTE) 3/9 Midterm Results Technology in Business Cisco Systems Architecture: ERP and Web-enabled IT 3/11 Entrepreneurship 3/16 Entrepreneurship 3/18 Business Planning Zipcar: Refining the Business Model Managing Innovation Kodak and the Digital Revolution (A) 3/25 Disruptive innovation Teva Pharmaceutical Industries, Ltd 3/30 Globalization presentations 4/1 Globalization presentations 3/23 8 Due on LATTE by 8AM day of class Eisenmann, Business Model Analysis for Entrepreneurs (Resources-LATTE) Globalization team members and proposed topic Facebook Bhide, The Questions Every Entrepreneur Must Answer (Resources-LATTE) Amit-Creating Value through Business model Innovation (LATTE) Chesbrough: Business model innovation (Resources-LATTE) Business Model Canvas Video (Key ConceptsLATTE) Kuemmerle-Entrepreurs Path to Global Expansion (Resources-LATTE) Date Topic 4/6 No class - Passover 4/8 No class - Passover 4/13 Social Entrepreneurship 4/15 4/20 9 Due on LATTE by 8AM day of class Final paper: teams and one-page outline Case Patrimonio Hoy Advance Readings Pralahad, Fortune at the Bottom of the Pyramid (LATTE) Christensen: Will Disruptive Innovations Save Healthcare? (Resources-LATTE) Healthcare innovation Five ethical frameworks 4/22 Business Ethics Individual ethics paper 4/27 Bringing it altogether for your career in business Final paper Parable of the Sadhu Ethics readings (Resources-LATTE) Business Ethics – subprime mortgage Subprime mortgage crisis readings (Resources on LATTE) Tom Peters reading on LATTE