Annex A TRIPARTITE GUIDELINES ON EXTENDING THE SCOPE OF UNION REPRESENTATION FOR EXECUTIVES (Released on 26 Nov 2014) Introduction 1. The Industrial Relations Act was amended in 2002 to introduce limited representation, to allow rank-and-file unions to represent executives (except senior management and certain categories of executives) on certain industrial matters on an individual basis. 2. Since then, there have been more executives in the workforce. They now form almost a third of the workforce1, and this proportion will continue to grow in future. In view of this development, the tripartite partners recommend building on the 2002 amendment to provide more scope for union representation of executives. 3. To guide employers and unions, the tripartite partners are issuing the following set of guidelines on eligibility of executives for collective representation, union membership and leadership as well as representation of executives by rank-and-file unions at the workplace. These guidelines are arrived at after consulting employers and unions across different industries. Eligibility of executives for collective representation 4. This section deals with the eligibility of executives for collective representation by rank-and-file unions. Criteria 5. To avoid conflict of interest and the undermining of management effectiveness, executives with the following responsibilities should be excluded from representation by the unions. This refers to an employee who: a. is in a senior management position or who: has control and supervision of major business operations; 1 In 2013, there were 638,500 PMEs comprising 31% of the resident workforce, up from 27% in 2003. The proportion of PMEs will continue to increase. b. c. d. e. is accountable for operational performance; does the planning of business policies and strategies; and provides leadership to other employees; has decision making powers on any industrial matter including the employment, termination of employment, promotion, transfer, reward or discipline of other employees; represents the employer in negotiation with the union on any industrial matter; has access to confidential information relating to the budget and finances of the employer, any industrial relations matter or the salaries and personal records of other employees; or is in a role which may give rise to a conflict of interest if he is represented by a trade union. 6. In addition to the above, employers and unions may mutually agree to adopt the following parameters to determine the eligibility: a. salary level as a proxy; and/or b. proportion of executives within the organisation 7. As the circumstances and structures of organisations vary, employers and unions should take them into consideration when deciding on the criteria to use in determining eligibility. Sharing of Information 8. Employers and unions should work closely in the spirit of cooperation to reach an agreement on the issue of eligibility. To facilitate this, employers and unions could mutually share relevant information. Disputes 9. If there is a dispute on eligibility, parties are strongly encouraged to approach the Ministry of Manpower for assistance to resolve the dispute early through conciliation. If no agreement is reached through conciliation, employers and unions shall then submit a joint application for arbitration by the Industrial Arbitration Court. Union Membership and Leadership 10. Executives who are collectively represented by the union may stand for election and hold office, according to the union’s constitution. As office bearers, they may represent the unions and engage employers in the following: a. collective bargaining in respect of terms and conditions affecting the rank-and-file and/or executive members; and b. limited representation on an individual basis on specified matters affecting executive members. Representation of Executives by the Union at the Workplace 11. There are various options for representation of executives, some of which are suggested below. Employers and unions will need to work out a suitable arrangement that will take into consideration specific organisational circumstances and structure. They should also openly share, discuss and understand each other’s concerns and needs. Limited Representation 12. Since the introduction of limited representation for executives in 2002, some employers may already have an understanding or agreement on the scope of representation of executives with their unions. With the introduction of the additional option of collective representation for executives, employers and unions may wish to retain the current arrangement if it continues to be relevant or mutually agree to review and adopt a new arrangement. Memoranda of Understandings (MOUs) on eligibility 13. Employers and unions may draw up MOUs on classes of executives that can be represented by the unions. 14. The MOUs may include the following: a. the classes of executives eligible for limited and/or collective representation; b. a provision to allow employers and unions to conduct appropriate review to the MOUs; c. the sharing of information between employers and unions to facilitate discussion on matters relating to the representation of executives; and d. a provision to refer disputes to Ministry of Manpower for conciliation, in the event the disputes related to the implementation of the MOU cannot be resolved at the organisational level. 15. Where either party have disputes over eligibility for limited and/or collective representation, they can approach the Ministry of Manpower for assistance to resolve the dispute early through conciliation. Union Recognition 16. Trade unions who have not been accorded recognition by employers and are seeking to collectively represent employees may, depending on the profile of employees, where appropriate, first seek to represent the rank-and-file employees before seeking to represent the executives. 17. Trade unions who have been accorded recognition for rank-andfile employees may approach employers for direct recognition to collectively represent executives for the class(es) of executives mutually agreed upon. 18. The employer may grant direct recognition to the trade union or request for a secret ballot to be conducted. 19. Where either party has concerns, they may approach the Ministry of Manpower for assistance. For Assistance 20. Tripartite partners hope that employers and unions will work together for the smooth implementation of the amendments. The tripartite partners will monitor the adoption of the guidelines and review it where necessary. Employers or unions who need assistance may approach SNEF, NTUC or MOM. Frequently Asked Questions General Q1 When will the IR (Amendment) Act 2015 take effect? While the amendments to the Industrial Relations Act will be effective on or after 1 April 2015, employers and unions should first understand each other’s concerns and needs before discussing the various options for representation of executive employees, depending on organisational circumstances and structure. Q2 Will the union who has been granted recognition by the employer to represent rank-and-file employees automatically represent all eligible executive employees? Trade unions who have been accorded recognition by the employer for rank-and-file employees will have to go through the union recognition process to earn the right to collectively represent eligible class(es) of executives. This is unlike limited representation, where the right to represent eligible executives on an individual basis is automatic. Eligibility Criteria Q3 Given that senior management and certain categories of executives are not allowed to be collectively represented by the unions, would senior professionals be eligible for collective representation? Senior professionals with considerable autonomy, who exercise a high degree of independent judgement and initiative, and whose work has an impact on the strategic direction of the organisation may not be suitable for collective representation. Examples of such employees include research scientists working on a cutting edge technology involving intellectual property. Executives with access to confidential information such as in-house legal counsels or those who have significant influence over the business across geographical regions should also be excluded from collective representation. Scope of Representation Q4 What are the matters which the unions are able to negotiate with the employers? Trade unions which have been accorded recognition by employers may negotiate with the employers in relation to any industrial matters with a view to arrive at collective agreements. This however should not include the following which relates to management’s prerogative under Section 18(2) of the Industrial Relations Act such as promotion, transfer, employment, termination by reason of redundancy, dismissal and reinstatement of an employee or assignment of duties. Q5 What are the matters that will likely be included for collective representation for executives? The matters for collective representation will vary depending on the needs and concerns of executives, organisational circumstances and structure. TRIPARTITE GUIDELINES ON EXPANDING THE SCOPE OF LIMITED REPRESENTATION FOR EXECUTIVES (Released on 26 Nov 2014) Introduction 1. A set of Tripartite Guidelines on Union Representation of Executives was issued in 2002 to facilitate the process of employees in managerial and executive positions (executives) joining the rank-and-file unions for limited representation. Tripartite partners have revised the guidelines, to include re-employment as another area for individual representation. Scope of Limited Representation for Executives 2. A rank-and-file union which has been accorded recognition to collectively represent rank-and-file employees, may represent its executive members individually, and not as a class, for any of the following purposes: a. Retrenchment benefits - to negotiate with the employer to resolve any dispute relating to the retrenchment benefit payable to the executive employee upon retrenchment; b. Dismissal - to make representations to the Minister for Manpower under section 35(3) of the Industrial Relations Act for dismissal without just cause or excuse; c. Breach of individual contract - to negotiate with the employer to resolve any dispute relating to a breach of contract of employment by the executive employee or the employer; d. Victimisation - to represent the executive employee in proceedings before a Court if the executive employee is being victimised by the employer for participating in union related activities in circumstances arising out of a contravention of section 82; and e. Re-employment dispute - to negotiate with the employer to resolve any re-employment dispute as defined in section 8A(4) of the Retirement and Re-employment Act, and to represent the executive employee in proceedings before the Commissioner for Labour. Eligibility of Executives for Limited Representation 3. An employer may object to limited representation on the ground that the executive employee: a. is in a senior management position or who: has control and supervision of major business operations; is accountable for operational performance; does the planning of business policies and strategies; and provides leadership to other employees; b. has decision making powers on any industrial matter including the employment, termination of employment, promotion, transfer, reward or discipline of other employees; c. represents the employer in negotiation with the union on any industrial matter; d. has access to confidential information relating to the budget and finances of the employer, any industrial relations matter or the salaries and personal records of other employees; or e. is in a role which may give rise to a conflict of interest if he is represented by a trade union. 4. In addition to the above, employers and unions may mutually agree to adopt the following parameters to determine the eligibility: a. Salary level as a proxy; and/or b. Proportion of executives within the organisation. Sharing of Information 5. Employers and unions should work closely in the spirit of cooperation to reach an agreement on the issue of eligibility. To facilitate this, employers and unions could mutually share relevant information. Dispute 6. If there is a dispute on eligibility, parties are strongly encouraged to approach the Ministry of Manpower for assistance to resolve the dispute early through conciliation. If no agreement is reached through conciliation, union and employer shall then submit a joint application for arbitration by the Industrial Arbitration Court. Retrenchment Benefit 7. A union may represent an executive employee in negotiations with the employer on matters relating to the amount of retrenchment benefit payable. 8. In determining the amount, employers, unions and employees should exercise flexibility, taking into consideration the following: a. the market norm, the employer’s financial position, the reason for retrenchment, and labour market conditions, among other relevant factors; b. the need to help individuals tide over the transition period before they secure alternative employment; and c. that the formula adopted for computing the retrenchment payment for an executive does not have to be based on that used for a rank-and-file employee. Dispute 9. If the dispute on the payment of retrenchment benefit cannot be resolved at the organisational level, it may be referred to the Ministry of Manpower for conciliation. If no agreement could be reached through conciliation, union or employer may make a request in writing to the Registrar for arbitration. Dismissal 10. A union may make representation to the Minister for Manpower under section 35(3) of the Industrial Relations Act on behalf of an executive employee who considers that he has been dismissed without just cause or excuse. The representation must be in writing and made within one month of the dismissal. 11. A dismissal which occurs in circumstances arising out of a contravention of section 82 of the Industrial Relations Act, where an executive employee is victimised by the employer for participating in union related activities, section 31(e) of the Act allows Minister for Manpower to direct such a dispute for arbitration. 12. For dismissal disputes under section 35(3) and 82 related to dismissal without just cause or excuse by the employer or victimisation of the executive employee for participating in union related activities, the union and employer are encouraged to resolve them through informal negotiation and conciliation. Arbitration should be the last resort. Breach of Individual Contract of Employment 13. A union may represent an executive employee in negotiations with the employer on matters relating to a breach of individual contract arising from the following circumstances: a. When terms of employment stated in an executive employee’s letter of appointment are not honoured; b. When there is non-compliance in the provision of benefits by the employer; and c. When there is any other breach of the employment terms which affect executive employees individually. 14. To minimise disputes, employers are encouraged to state clearly the terms of employment in their executive employees’ letters of appointment. Dispute 15. Where a dispute relating to a breach of an individual contract of employment could not be resolved amicably at the organisational level, either union or employer could refer the dispute to the Ministry of Manpower for conciliation. If no agreement could be reached through conciliation, union or employer may make a request in writing to the Registrar for arbitration. Victimisation or Serious Disciplinary Action with a View to Dismissal 16. A union may represent an executive employee in proceedings before the Court on matters arising from the following circumstances: a. where, based on an alleged misconduct, an employer takes serious disciplinary action against an executive with a view to dismissal2; or 2 For example, the executive employee has been issued with a final warning letter and he/she is likely to face dismissal. b. where an executive employee considers that he/she has been victimised and the victimisation is likely to lead to his/her dismissal. 17. Discussion with the union and employer on disputes relating to alleged victimisation or serious disciplinary action with the view to dismissal should end at conciliation. To facilitate the resolution of such disputes, employers are strongly encouraged to put in place a set of grievance and appeal procedures to enable grievances or disputes to be resolved amicably at the organisational level. 18. Where the dispute relating to alleged victimisation or serious disciplinary action cannot be resolved, and the affected executive employee is subsequently dismissed, the dispute should be handled in accordance with Paragraphs 10 to 12 of the guidelines. Re-employment 19. A union may represent an executive employee in negotiations with the employer on any of the following matter relating to re-employment: a. the denial of re-employment to an employee on the ground that the employee does not satisfy the re-employment eligibility criteria; b. the denial of re-employment to an employee on the ground that the employer is unable to find a vacancy in his establishment which is suitable for the employee; c. the reasonableness of the terms and conditions of any reemployment offer made by an employer; or d. the reasonableness of the amount of any employment assistance payment offered to an employee. 20. Unions and employers are urged to refer to the Tripartite Guidelines on the Re-employment of Older Employees in their negotiations3. Dispute 21. Where a dispute relating to re-employment of an executive employee could not be resolved amicably at the organisational level, either union or employer could refer the dispute to the Ministry of 3 http://www.mom.gov.sg/Documents/employmentpractices/Guidelines/Tripartite%20Guidelines%20on%20REOE%2020110228.pdf Manpower for conciliation. If no agreement could be reached through conciliation, the employee may lodge an appeal/claim with the Ministry of Manpower provided for under the Retirement and Re-employment Act. Union Membership and Leadership 22. Depending on the union’s constitution, executive employees who are individually represented by unions may stand for election and hold office. As office bearers, they may represent the unions and engage employers in the following: a. collective bargaining in respect of terms and conditions affecting the rank-and-file and/or executive members; and b. limited representation on an individual basis on specified matters affecting executive members. Participation in Industrial Action 23. A union or any of their members shall not commence, promote, organise or finance any strike or any form of industrial action in connection with any dispute between an executive employee on limited representation and his/her employer. 24. An executive employee on limited representation shall not commence, promote, organise or participate in any strike or industrial action taken by the union. Representation of Executives by the Union at the Workplace 25. In discussing options for executive employees’ representation at the workplace, it is important for unions and employers to establish good labour-management-relations. This will ultimately lead to a harmonious workplace environment for all which can enhance workforce productivity. 26. Since the introduction of limited representation in 2002, some employers may already have an understanding or agreement on the scope of representation of executive employees with their unions. With the introduction of the additional option of collective representation for executive employees, employers and unions may wish to retain the current arrangement if it continues to be relevant or mutually agree to review and adopt a new arrangement. Memoranda of Understandings (MOUs) on limited representation 27. Employers and unions may draw up MOUs on matters relating to the representation of executive employees by rank-and-file unions. 28. The MOUs may include the following: a. the categories of employees eligible for limited representation; b. a provision to allow employers and unions to conduct appropriate review to the MOUs; c. an appeal or grievances procedures to enable grievances to be settled expeditiously at the organisational level; d. the sharing of information between employers and unions to facilitate discussion on matters relating to the representation of executives; and e. a provision to refer disputes to the Ministry of Manpower for conciliation, in the event the disputes related to the implementation of the MOU cannot be resolved at the organisational level. For Assistance 29. Tripartite partners hope that employers and unions will work together for the smooth implementation of the amendments. Employers or unions who need assistance may approach SNEF, NTUC or MOM.