Job Opportunity
Technology Teamleader
Location
Position(s)
Department
Contract
Level
Start date
Dodoma
1
Technical
Full Time
Senior
1st April 2015
Who we are
Mobisol is a leading German company for prepaid Solar Home Systems (SHS) dedicated
to delivering a clean, affordable alternative to fossil fuels for low-income households
living without access to reliable energy. Mobisol’s products combine solar energy with
innovative mobile technology and microfinance. Mobisol is currently serving over 7,000
customers in Tanzania, Kenya and Rwanda. In the future, Mobisol aspires to scale rapidly
in order to reach hundreds of thousands of households within the growing BoP (Bottom
of Pyramid) market – thereby stimulating economic and social development in project
countries while simultaneously contributing to global environmental protection.
Our largest operations are in Tanzania where Mobisol has established a strong sales base
as well as a qualified and highly motivated local team of over 80 employees. Mobisol Ltd
has been established in 2013 to foster and expand our operations within the Tanzanian
market and accompany our growth in East Africa.
As part of our expansion plan in Tanzania, Mobisol Ltd is looking for Technology
Teamleader for our Central Zone Hub. The Technology Teamleader will base in our office
in Dodoma Region.
Responsibilities
The main role is primarily responsible for the setup of the zone’s technical department
and oversees all the activities of this department (including assembling, maintenance
and refurbishment).
The responsibilities include but not limited to:
Management and administration
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Collect, review &merge all reports from the Assembling & Refurbishment team and
send to Technical Department in Berlin and Managing Director in Tanzania
Supervision of the Refurbishment team in close collaboration with distribution and
Assembling in order to set the right working priorities for the teams (ie. sometimes
spare controllers are more urgent, other times repairing hardware like RBs, SBs, MCs,
TVs etc…)
Oversee current stock and availability of spare parts for refurbishment, as well as
support the Head of Assembly in ensuring the availability of all components in order
to avoid shortages
Collect dis-functional SIM cards, indicate number of the SIM cards not working in the
monthly report as well as submit the SIM cards to Logistics Department for returning
back to MNOs, Finance to be informed for billing reconciliations
Oversee proper handling of repossessed systems and /or components like batteries &
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panels. This includes testing, repairing, refurbishment and classifying components in
line with guidelines developed in Berlin, might also include incorporating new/future
guidelines e.g. possible future re-sale of repossessed systems
Ensure Server Phone has enough credit/bundle for customers to receive SMS
Authorize/approve staff leave requests, monitoring of all staff absences documented
in the official company forms with copy to HR department for update of leave records
Capacity Building
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Create & Conduct further trainings to the Technical staff as well as other
departments such as Customer care, Makie trainers, Sales & Marketing …
Assist Customer Care department in finding solutions to daily problems with
customers’ systems, including possible arrangements to send replacement
components like panels or batteries if necessary
Develop and implement Health and Safety policies
Reporting:
Work process
&Authority
The Zonal technology Teamleader is reporting to the Managing Director and Technical
Director in Berlin.
 Take part in bi-weekly Technical meeting with the Technical departments in Berlin
and Rwanda
 Report toHead of Logistics regarding timely ordering of SIM Cards from Mobile
Network Operators (MNOs)and communicate with technical team of MNOs about
technical issues with SIM Cards
 Ensure team’s TORs are in place and updated as and when necessary
 Review the team’s performance timely and ensure staff contracts are up to date in
collaboration with HR Department
Authority:
 The Technology Teamleader (TT) has disciplinary and technical authority over the
staff of the Zonal Technical Department and the respective Technical Contractors
 The Head of Technical Department should act as a Team Leader and Representative
of all Technical Staff
 Furthermore, the Technology teamleader should be a representative of the
company’s values and goals within the Zone
Job requirement
Qualifications and skills required:
 Bachelor Degree in Electrics and/or Electronics, Engineering, IT Communication or
any other related field
 3+ years of experience in a similar position with a similar level of responsibility
 Experience in managing a team of more than 8 people
 Highly-organized with clear dissemination and collection of information to / from a
team
 Strong sense of urgency and deadline driven, Ability to Set Team Prorities
 Experience in Business Reporting and Strategic Planning
 Dynamic self-starter, high energy and strong initiative
 Ability to research, reconcile & communicate technical data to various recipients
 Effective team management& high level of interpersonal skills, talent for
dissemination of technical knowledge to the team
 Willingness to travel in the Zone assigned
 Fluency in CO-specific language and English
How to apply
Please send your Detailed CV, Cover letter and a designed PowerPoint presentation of
what you will do in the first three months if you will be selected for the position. Send
your application to jobstz@plugintheworld.com quoting <Technology Teamleader>in the
subject line. The closing date for receiving applications is February 7th, 2015.All applicants
MUST send their applications to the email address provided above: hand delivered
applications will not be accepted.
While we appreciate all responses to our request for applications, please understand that
we will only contact short-listed candidates.
Mobisol is an equal opportunity employer and encourages applications from qualified
women and men, without discrimination.
More information about Mobisol please visit - www.plugintheworld.com