Business Intelligence Ecosystem Research in Fabricated Metal Product Manufacturing Industry Background Research Paper Team Members: Estia Nyopieh Yan Ren Project Sponsor: Frank Coker Team Affiliate: Brian LeBlanc University of Washington Information School IMT 595 | Winter 2012 Instructor: Mike Crandall February 11, 2012 1 Abstract Survival and growth are keys to the success of any business. One way to realize this is by knowing how to use financial data to do predictive analytics based on key indicators that matter to the business. The goal of this research project is to develop financial benchmarking in the Fabricated Metal Product Manufacturing (FMPM) vertical market for small business owners in North America. To help achieve the goal, this paper seeks to understand the key concept of benchmarking, to be familiar with FMPM project environment, to identify methodology and best practices applicable to FMPM and to recognize financial dashboard and benchmarking that exist in the manufacturing industry. 2 Introduction Thousands of businesses, in every possible sector of the economy, are currently engaged in benchmarking activities. One of the dominant trends in every modern business is the pursuit of continuous improvement through performance assessment and analysis. This trend has resulted in an explosion of technique, trainings, books and web sites to assist businesses in their pursuit of excellence. “Benchmarking is one of the most effective tools that have evolved to meet the challenges of performance measurement and improvement (Beck, Bik, & Dziegielewski, 2006).” 2.1 What is a benchmark and benchmarking? Businessdictory.com defines a benchmark as “a standard, or a set of standards, used as a point of reference for evaluating performance or level of quality (Businessdictionary.com, 2012).” Benchmarks may be drawn from a firm’s own experience, from the experience of other firms in the industry, or from legal requirements such as environmental regulations. The Glossary of Manufacturing defines benchmarks as “quantitative measures of performance achieved by others, extolled as desirable targets it should aspire (Glossary of Manufacturing, 2012).” Benchmarking on the other hand, is a “process to compare one’s performance within similar group for particular criteria or indicator against the standard measurement (AMA, 2005).” This group can be of the same business size, function and location. The Glossary of Manufacturing defines benchmarking as a “means of enhancing a company’s current performance in some particular sphere, that is, to find another company who is doing better that itself, study it to identify how the conduct of its operations is different or better and duplicate it (Glossary of Manufacturing, 2012).” 2.2 What is Financial Benchmarking? Financial benchmarking is a process of performing a financial analysis and comparing the results in an effort to assess one’s business overall competitiveness and productivity (Wikipedia, 2012a). Some of the more useful financial benchmarks are “gross, operating and net profit margins; sales and profitability trends; inventory, accounts receivable, and accounts payable turnover; salary and compensation data; revenue per employee; cost per employee; marketing expenses as a percent of revenue; and revenue to fixed assets ratio (Open Forum, 2012).” Cambridge Dictionaries Online defines financial benchmark as “a financial information about a company’s profits, costs, share price, etc., which is compared with other companies to measure its performance (Cambridge Dictionaries Online, 2012).” 2.3 Objective and Importance of Benchmarking A famous American professional baseball player and manager born 1925, Yogi Berra once quote “If you don’t know where you’re going, you might not get there” (Thinkexist.com, 2011). APQC states that benchmarking is a must for any business that wants to survive and thrive in an increasingly competitive marketplace and knowing where you as a business owner stand are the first step in getting better (APQC, 2012). Generally the objectives of benchmarking are to: (1) Determine what and where improvements are called for (2) Analyze how other organizations achieve their high performance levels (3) Use this information to improve performance. (4) Compare key performance indicator (KPI). (5) Identify and understand the reasons for differences in performance. (6) Share best practices and new ideas. (7) Review progress and ensure continuous improvement (8) Reduce cost1 Further understanding of why benchmarking should be considered and used by companies is by comparing the differences between companies who do benchmarking versus who do not do benchmarking. There are 16 important reasons why one should benchmark and it is categorized in 5 benefit areas to what benchmark can provide, as listed in the following table (Camp, 1989): WITHOUT BENCHMARKING WITH BENCHMARKING Benefit Area 1 : Defining customer requirements 1. Based on history or gut feel Market reality 2. Perception Objective evaluation 3. Low fit High conformance Benefit Area 2 : Establishing effective goals and objectives 4. Lacking external focus Credible, unarguable 5. Reactive Proactive 6. Lagging industry Industry leading Benefit Area 3 : Developing true measures of productivity 7. Pursuing pet projects Solving real problems 8. Strengths and weaknesses not understood Understanding outputs 9. Route of least resistance Based on best industry practices Benefit Area 4 : Becoming competitive 10. Internally focused Concrete understanding of competition 11. Evolutionary change New ideas of proven practices and technology 12. Low commitment High commitment Benefit Area 5 : Industry best practices 13. Not invented here Proactive search for change 14. Few solutions Many options 15. Average of industry progress Business practice breakthrough 16. Frantic catch-up activity Superior performance 1 Objective 1 to 3 is from (Businessdictionary.com, 2012) Objective 4 to 7 is from (Glossary of Manufacturing, 2012) Objective 8 is from (Global Information Partners, n.d.) 3 Project Environment 3.1 Fabricated Metal Product Manufacturing (FMPM) Industry According to the North American Industry Classification System (NAICS), industries involved in Fabricated Metal Product Manufacturing (Code: 332) “transform(s) metal into intermediate or end products, other than machinery, computers and electronics, and metal furniture, or treat metals and metal formed products fabricated elsewhere. Important fabricated metal processes are forging, stamping, bending, forming, and machining, used to shape individual pieces of metal; and other processes, such as welding and assembling, used to join separate parts together. Establishments in this subsector may use one of these processes or a combination of these processes (U.S. Census Bureau, 2012a).” In the United States, the fabricated metal product manufacturing industry includes about 55,000 companies with about $285 billion in combined annual revenue (First Research, 2012). The industry as a whole is fragmented: the largest 50 companies account for about 20 percent of revenue. But concentration can be high in industry segments such as boiler, cutlery, metal can, and spring manufacturing. Geographically, this industry is more centralized on the East Coast and Midwest of America, as Ohio, Illinois, etc. (Refer to Appendix 8.1 Appendix - Value of shipments per capita ($) in 2007.) Globally, the fabricated metal product manufacturing industry generates about $1.5 trillion in annual revenue. Top producers include the US, China, Japan, Germany, Italy, and Canada. In terms of small Fabricated Metal Product Manufacturing business (with less than 300 employees), in North America, there are over 100,000 companies in this industry (Hoovers, 2012). Major segments of the fabricated metal parts industry include architectural and structural products; forging and stamping; machining; cutlery, tools, and kitchenware; boilers, tanks, and containers; hardware; springs and wires; coating, plating, and polishing; and valve and pipe manufacturing. Companies manufacture mainly simple metal parts used by industrial customers, such as those making autos, airplanes, machinery, appliances, and computers. Some companies make simple finished products like metal cans, tools, plumbing fixtures, and structural steel members. Most companies operate a single manufacturing facility. In terms of finance, companies often have high receivables and large inventories of raw materials and semi-finished product. The specialized nature of some products and their high engineering content can allow high profit margins, but other products may be commodities with low margins. Companies often have large capital investments in plant and equipment. The biggest challenge for this industry in United States is the high demand dependence on other manufacturing activity. Demand is heavily driven by US manufacturing levels, especially for equipment and machinery. US production of fabricated metal products dropped more than 15 percent during the recession of the late 2000s. A greater reliance on low-cost overseas manufacture has cut the market for US metal products. Other challenges include fluctuating raw materials costs, higher risks of concentration on niche products, and alternative materials replacing metals. 3.2 Top Players in FMPM Industry Below is the list of the large companies in terms of market share in the Fabricated Metal Product Manufacturing industry. The NAICS is the specific industry code the company is in and the Share is compared within the market in the Market column. See Appendix 8.2 Appendix - Big Companies in FMPM Industry for a more exhausted list. Company Siemens Rexam Vale Pumpkin Masters Gillette Hyde Group Assa Abloy CIMC Novelis DC Safety Systems ITW NAICS 332111 332115 332117 332211 332211 332212 332212 332313 332431 332439 332722 Market Top Gearbox Makers Worldwide, 2007 Top Cap and Closure Maker, 2009 Leading Nickel powder Makers, 2009 Pumpkin Carving Kit Market, 2009 Top Razor Blade Maker, 2009 Market for Paint and Drywall Hand Tools Top Lock Makers Worldwide, 2008 Top Shipping Container Makers Worldwide, 2010 Aluminum Can Market in North America, 2010 Automotive First Aid Kit Market in North America Top Industrial Fastener Maker Worldwide, 2009 Share 35% 9% 90% 87% 70% 47% 13% 56% 35% 85% 5% Tyco International Sturm, Ruger & Co. Liberty Safe 332911 332994 332999 Top Valve Makers Worldwide, 2009 6% Top Gun Makers, 2008 18% Top Premium Home and Gun Safe Leaders in North 32% America, 2009 In addition, there is more information related to this industry about influential people (Appendix 8.3); industrial publications (Appendix 8.4), and software vendors (Appendix 8.5). 3.3 Small Business People use the criteria, such as the number of workers employed by a business, annual receipts, and the nature of the any relationships with affiliates, to define small business. In terms, of size, the definition of "small" also varies by country and by industry. In the European Union, a small business is defined as having fewer than 50 employees (European Commission). The U.S. Small Business Administration (SBA) established size standards for all for-profit economic activities as they are described under the North American Industry Classification System (NAICS) Identifying Industry Codes (Small Business Administration). For manufacturing industries, small business is generally defined as 500 or fewer employees. For subsector 332, Fabricated Metal Product Manufacturing, most industries defined small business as 500 or fewer employees. Metal Heat Treating (332811), Enameled Iron and Metal Sanitary Ware Manufacturing (332998), and Ball and Roller Bearing Manufacturing (332991) allow 750 employees; Metal Can Manufacturing (332431), Small Arms Ammunition Manufacturing (332992), and Small Arms Manufacturing (332994) permit up to 1,000 employees; Ammunition Manufacturing (332993) can have up to 1,500 employees as small businesses. A small business can be started at a very low cost and on a part-time basis. Adapting to change is crucial in business and particularly small business; not being tied to any bureaucratic inertia, it is typically easier to respond to the marketplace quickly. Small business proprietors tend to be intimate with their customers and clients which results in greater accountability and maturity. Independence is another advantage of owning a small business. Freedom to operate independently is a reward for small business owners. Small business owners have the satisfaction of making their own decisions within the constraints imposed by economic and other environmental factors. Small businesses often face a variety of problems related to their size. A frequent cause of bankruptcy is undercapitalization. This is often a result of poor planning rather than economic conditions - it is common rule of thumb that the entrepreneur should have access to a sum of money at least equal to the projected revenue for the first year of business in addition to his anticipated expenses. For example, if the prospective owner thinks that he will generate $100,000 in revenues in the first year with $150,000 in start-up expenses, then he should have no less than $250,000 available. Failure to provide this level of funding for the company could leave the owner liable for all of the company's debt should he end up in bankruptcy court, under the theory of undercapitalization. Another problem for many small businesses is termed the 'Entrepreneurial Myth' or E-Myth. The mythic assumption is that an expert in a given technical field will also be expert at running that kind of business. Additional business management skills are needed to keep a business running smoothly. Still another problem for many small businesses is the capacity of much larger businesses to influence or sometimes determine their chances for success (Wikipedia, 2012b). 4 Methodology 4.1 Benchmarking Process in and out of FMPM vertical market Successful benchmarking exercises are the result of choosing carefully the right methodology (Leonard & Zairi, 1994). Benchmarking itself is a process and like many other processes, relies upon the first steps being correctly executed (Hutton & Zairi, 1995). If the basic planning stage is erroneous all subsequent steps will be more difficult, more expensive and ultimately less successful (Hutton & Zairi, 1995). Consequently, this leads to poor results, or results that improve the performance of a process that has no significant impact on the overall competitive status of the organization (Hutton & Zairi, 1995). The Xerox benchmarking methodology is comprised of five stages of planning, analyzing, interrogation, action and scrutiny; with 10 steps is the best known and perhaps most widely use one (Leonard & Zairi, 1994). Xerox is a business that manufactures and sells a wide variety of office and production equipment (Wikipedia, 2012c) which has seven business foci used for benchmarking purposes (Leonard & Zairi, 1994). Based on the methodology score (Leonard & Zairi, 1994), four out of the seven business foci are applicable to the FMPM business environment. They are the strategic, operational, customer and process business foci. Therefore, it is relevant to apply Xerox benchmarking methodology within the FMPM industry context. The five phases involving ten steps in Xerox benchmarking methodology are as follows (Camp, 1989) Phase 1: Plan 1. Identify what is to be benchmarked 2. Identify comparative companies 3. Determine data collection method Phase 2: Analyze 4. Determine current performance ‘gap’ 5. Project future performance levels Phase 3: Integrate 6. Communicate benchmarking findings and gain acceptance 7. Establish functional goals Phase 4: Action 8. Develop action plans 9. Implement specific actions and monitor progress 10. Recalibrate benchmarks Phase 5: Scrutiny / Maturity Leadership position attained Practices fully integrated into processes 4.2 Common Pitfalls in Benchmarking There are common best practices that can help make the benchmarking process a success. It is important to be aware, however, that, a lack of understanding of the benchmarking process itself and the lack of understanding of the objectives of benchmarking often leads to poor execution (Hutton & Zairi, 1995). Common pitfalls during benchmarking process are as follows (Global Information Partners, n.d.) Not enough data Too much detail Only one source of data Data collection is too large and complex Rigid models don’t enable a true comparison with the business organization Benchmarking don’t take into account the business organization specifics and internal challenges The business organization’s philosophy was not taken into consideration Too expensive 4.3 Tools, methodology and considerations to develop financial benchmarks 4.3.1 Tools The common tool used to develop the financial benchmark is the financial statement which includes the income statements and balance sheets. The income statement conveys information regarding income streams and expenses over a period of time such as yearly, half-yearly, and quarterly (Rich, 1999). The balance sheet relays information regarding a company’s assets, liabilities, and owner’s equity at any given time, typically the last day of company’s fiscal year (Rich, 1999). The usage of this tool as something common is proven when some examples from literature states “the financial analysis publications is made possible through over one million financial statements (Industry Norms and Key Business Ratio, 2012)” and “the performance data is derived from latest available IRS figures on U.S. and international companies, and tracks 50 operating and financial factors in nearly 200 industries (Troy, 2012)”. 4.3.2 Methodology The prescription for developing the FMPM industry financial benchmarks in this project is to base it on the vertical market. Vertical market is defined as “a group of companies that serve each other’s specialized needs and that do not serve a broader market. It has limited market, tightly focused on a single niche and meeting the needs of one specific industry (Investopedia, 2012).” Vertical analysis is a method of analyzing financial statement in which you can compose individual line items to a baseline item such as net sales from the income statement, total assets from the asset section of the balance sheet, and total liabilities and owner’s equity in the liabilities and owner’s equity section of the balance sheet (Rich, 1999). Therefore the methodology which can be applied to develop financial benchmark for FMPM industry is as follows (Rich, 1999): Step 1: Collect financial statement in similar business size and industry Step 2: Compare trends in the relative performance of any financial statement line items over time (3 years) and identify positive or negative trends and irregularities Step 3: Perform financial ratio analysis Step 4: Determine key indicators and values which impact the organization 4.3.3 Considerations Ratio analysis can provide the business managers and investors with tremendous helpful information regarding company performance trends. However, there are a number of factors that should be considered when employing ratio analysis during the process of developing financial benchmark. Below are some of the issues to consider (Rich, 1999): Trends over time are often more insightful than one-time values. A high or low one-time value may be the result of an unusual event not likely to reoccur whereas a trend is often more indicative of an event that is likely to repeat in the future. When comparing ratios with other companies, you will generally realize more accurate and insightful results when comparing companies of similar size2 and in similar industries. Financial ratios are in large part dependent on the reliability of the information found in the financial statement. If this information is misleading or inaccurate, the analysis results will likely also be incorrect. Financial ratios are dependent upon the particular accounting principles used by the company. Although most companies adhere to generally accepted accounting principles, the manner in which these firms report financial performance can vary greatly. (for example: some companies prefer to account inventory on a last-in, first-out (LIFO) basis while others prefer a first-in, first-out (FIFO) accounting. In an inflationary period, a given inventory would likely have a larger value when the company uses FIFO instead of LIFO inventory methods even though the same type and volume of inventory are present. Both accounting methods are acceptable but can give seemingly very different inventory perspectives. It is thus important to check financial statement footnotes when comparing companies to account for differences in accounting methods) 5 Existing Financial Benchmark and Dashboard 5.1 Industrial Associations 5.2 There are many professional associations in the Fabricated Metal Product Manufacturing industry and its sub industries. Below are the most related associations we have found. (Refer to 8.6 Appendix Influential People The influential people in the FMPM industry are as follows: i) Board of Directors of the Association 2 Referring to section 3.2 on small size definition, this project will use the financial statements from all sources regardless of how companies define a small business. In general there is less difference between companies at 100 employees and companies at 500 then there is between 10 and 50 employees. Most importantly, basic information will be collected from various sources and will be combined to create a general picture. Various definition of small size need to be kept in mind so any unusual differences can be explained. An association is generally the body who secure group opinion and action on the common problems of the industry. An association addresses any questions, policies and techniques that may be involved in those problems; to advance the lawful common purposes of its members and to promote and safeguard the industry as a whole. Therefore, the elected board of directors of an association in FMPM industry is seen as the influential people who are entrusted by the voting members to do everything necessary and proper for the accomplishment of the industry to operate with superior economy, efficiency, safety and regard for the environment. In addition, the board directors are mostly the top managers of the companies in this industry. Association FMA FMA FMA PMA PMA PMA ii) Board of Directors Dave Barber Burke Doar Carlos Rodriquez-Borjas Patrick Thompson William Adler Jody Fledderman Role in Association Chairman 1st Vice Chairman 2nd Vice Chairman Board Chair 1st Vice Chairman 2nd Vice Chairman Company The Wilmington Grill Co. TRUMPF Inc. Feralloy Corp. Trans-Matic Manufacturing Co. Stripmatic Products, Inc Batesville Tool & Die, Inc The financial consultant who gives talk during association conference / meeting A consultant is commonly known as an expert or a specialist in a particular field who gives professional advice. One of the benefits of being a member of an association is to gain knowledge about FMPM industry. There are many trainings and events being organized on financial performance of the companies. Therefore, the consultants who are invited to give the trainings are seen as an influential people. For example, Bob Dobrowsky, from Plante & Moran, PLLC in Cleveland, OH, has more than 20 years of experience working with privately held companies, primarily in the manufacturing, distribution and service industries. Bob authors the annual PMA Benchmarking Study and has been active in PMA for the last 12 years . With his extensive experience in the field, one would trust him as a knowledgeable consultant. 5.3 Appendix - Industrial Publications We have found some magazines and websites which always publish subject knowledge and industry news to the audience. Below are some examples of the publiers. Publication American Fasterner Journal Metal Center News Metal Construction News Metal Finishing.com METAL WEB NEWS MetalForming Magazine Modern Machine Shop National Metal Finishing Resource Center Nuts Bolts & Thingamajigs Steel Business Briefing Thefabricator.com Tooling & Production Magazine Valve Magazine Vehicle Services Pros.com Website http://www.fastenerjournal.com/ http://www.metalcenternews.com/ http://www.metalhomedigest.com/Default.aspx?PublicationID=2 http://www.metalfinishing.com/ http://www.metalwebnews.com/news.html http://www.metalformingmagazine.com/ http://www.mmsonline.com/articles http://www.nmfrc.org/ http://www.nutsandboltsfoundation.org/ http://www.steelbb.com/us/ http://www.thefabricator.com http://dev.toolingandproduction.com/home.php http://www.valvemagazine.com/ http://www.vehicleservicepros.com/ 5.4 Appendix - Software Vendor in FMPM Industry The following list is 7 software vendors that are related to the FMPM industry . The filter is based on applications selected that are MRP software, financial accounting, supply chain management, asset management and business intelligence. Also the filter takes into account the size of the business (small to medium) in terms of revenue that is between $1 million to $5 million. i) ii) iii) iv) v) vi) vii) Eci M1 EnterpriseIQ Henning Visual EstiTrack ERP Intuitive ERP Made2Manage ERP Microsoft Dynamics GP SAP Business One - Manufacturing Appendix – Full List of Industrial Associations.) The rank is rated by the association’s specialty (NAICS code), and the members’ geographic range (Region). Rank 1 Association Acronym Fabricators & FMA Manufacturers Association Precision Metalforming PMA Association 1 Website http://www.fmanet.org/mem bers/codb.cfm http://www.pma.org/home/ Specialty 332 Region Mainly North America (Worldwide) 47% 332, North America 17% 333 Fabricators & Manufacturers Association (FMA) is the closest associations to our targeted research objective, the Fabricated Metal Product Manufacturing industry in North America (FMA, 2012). It has 2000 companies and individual members in United States, Canada and Mexico, and 40 other countries. It also provides financial analysis data in the areas of liquidity, profitability, asset management, debt management, operational benchmarking, as well as value proposition and marketing effectiveness. For example, they have the indicator, Days in Account Receivable, which is compared among different sizes of companies. However, their sample is very small, as the results provide comparisons for only 50 participating companies. Below is a list of associations’ benchmark related publications and their prices for members and non-members. Association Member Price 2011 Financial Ratios & Operational Benchmarking $ 150.00 Survey Benchmarking Best Practices in Maintenance $ 45.00 Management - Book Dashboard Member Free Benchmarking Report $ 250.00 NonMember $ 350.00 $ 200.00 PMA Benchmarking Supplement - EBIT (Earnings Before $ 75.00 Interest and Taxes) Financial Analysis Report $ 250.00 PMA Benchmarking Supplement - Operations $ 200.00 FMA FMA NTMA PMA PMA Product $ 75.00 $ 50.00 $ 750.00 $ 750.00 PMPA Yearly Business Forecast Report $ 295.00 $ 395.00 5.5 Professional Financial Data Providers Besides the professional associations, there are a lot of financial organizations providing all kinds of financial benchmarking for many industries. Some of them are free via UW Business School library and databases. For example, Almanac of Business and Industrial Financial Ratios (Reference Book) provides precise benchmark for evaluating an individual company’s financial performance. The Annual Statement Studies (Database) provided by RMA (Risk Management Association) has annual comparative composite financial data with industry norms (ratios and probability cash flow measures) (Risk Management Association). Organization Accessibility Fintel Purchased RMA (Risk Management Association) Annual Statement Studies Library Free Industry Norms and Key Business Ratios (INKBR) Library Free Almanac of Business and Industrial Financial Ratios (ABIFR) Library Free Integra Partly Library Free ValuSource IRS Corporate Ratios $ 225.00 Bizminer $ 99.00 Among the first five “free” sources, we compared their financial benchmark data. Table below shows a brief result. (Refer to 8.7 Appendix – Comparison among FMPM Financial Benchmarking for full comparison.) The Type of Data row shows that most benchmarks have both absolute mean values and percentage value (to Net Sales for example). Some benchmarks divide companies by assets size and give out different benchmark data (See Separate Data by Size row, Y – Yes, N – No). Most benchmarks have more than one year’s data, except Integra. All organizations give out the number of companies used in their benchmarks (the number in the table is the most recent sample size). INKBR uses the SIC (U.S. Census Bureau, 2012b) industry classification system, and others use the new NAICS code. But some of them aggregate the data at Fabricated Metal Product Manufacturing level, and some of them aggregate the data at the sub-industry level, such as the 6-digit NAICS level. (See 332 Level and Sub-level rows). The financial data presented are alike in most benchmarks. Most of them include the basic information for a financial statement. For example, they all have the benchmark for Net Sales, Gross Margin, Inventory, as well as radios like Quick Ratio and Current Ratio. But not all benchmarks have the exact same data. For example, INKBR does not have Inventory Turnover as the other benchmarks do. Another thing needs to point out is for financial ratios, RMA and INKBR both provide median figures, with upper and lower quartiles. Other benchmarks just have mean value. Type FINTEL Type of Data #, % Separate Data By Assets Size N Year(s) Number of All companies Classification System Aggregated Level sub-level Indicator Net Sales Gross Margin Inventory Total Equity (Net Worth) Inventory Turnover Quick Ratio Current Ratio RMA INKBR ABIFR Integra %, some # #, % some #, some % % Y N Y 2006, 2007, 7/2006-6/2007, 2007, 2008, 2008, 2009, 2008, 2009, 7/2007-6/2008, 2009, 2010 2010, 2011 2010 7/2008-6/2009 Y 21005 NAICS Y 45603 NAICS Y 4736 NAICS Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y 2010 869 SIC Y Y 85742 NAICS Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y In this preliminary research, there is not much data about the break-down of the inventory benchmarks, such as raw material, work-in-process, and finished goods. The closest is the PMA benchmark report in 2008 where raw material inventory turnover and total material turnover benchmark data is obtainable. However as explained previously, the data from associations is not freely available. Therefore, this data gap could be filled through interviews with associations or by conducting a survey with FMPM companies to develop the inventory benchmarks. 6 Conclusion Based on this research on the Fabricated Metal Product Manufacturing industry, the next step is to find out what are the most important indicators and the values of indicators in the most recent three years. The result of this research will be used as a financial benchmark for the small Fabricated Metal Product Manufacturing industry in North America. 7 References AMA. (2005). American Medical Association. Retrieved from Why Benchmark is so important? : http://www.osconseil.com/whitepapers/Why%20Benchmarks%20are%20so%20importan t.pdf APQC. (2012). American Productivity and Quality Center. Retrieved from http://www.apqc.org/ Beck, R., Bik, T., & Dziegielewski, B. (2006). Introduction to Financial Benchmarking. MTAC Publisher. Retrieved Jan 16, 2012, from http://mtac.isws.illinois.edu/mtacdocs/pubs/MTACTR06-06.pdf Businessdictionary.com. (2012). Benchmark Definition. http://www.businessdictionary.com/definition/benchmark.html Retrieved from Cambridge Dictionaries Online. (2012). Financial Benchmark Definition. Retrieved from http://dictionary.cambridge.org/dictionary/business-english/financialbenchmark?q=financial+benchmark Camp, R. C. (1989). Benchmarking : The search for industry best practices that lead to superior performance. Milwaukee, Wisconsin, USA: ASQC Quality Press. European Commission. (n.d.). Small and medium-sized enterprises (SMEs). Retrieved from European Commission Enterprise and Industry: http://ec.europa.eu/enterprise/policies/sme/facts-figures-analysis/smedefinition/index_en.htm First Research. (2012, Feb). First Research Industry Profile - Fabricated Metal Product Manufacturing. Retrieved from First Research: http://www.firstresearch.com/ FMA. (2012). Fabricators & Manufacturers Association, International. Retrieved from http://www.fmanet.org/ Global Information Partners. (n.d.). Retrieved from http://www.osconseil.com/whitepapers/Why%20Benchmarks%20are%20so%20importan t.pdf Global Information Partners. (n.d.). Why Benchmarks Are So Important. Retrieved from http://www.osconseil.com/whitepapers/Why%20Benchmarks%20are%20so%20importan t.pdf Glossary of Manufacturing. (2012). Retrieved from http://www.glossaryofmanufacturing.com/ Hoovers. (2012, Feb). Retrieved from Hoovers: http://www.hoovers.com/ Hutton, R., & Zairi, M. (1995). Effective benchmarking through a prioritization methodology. Total Quality Management, 6(4). Industry Norms and Key Business Ratio. (2012). Retrieved Feb 3, 2012 Investopedia. (2012). Definition of 'Vertical Market'. Retrieved Feb 11, 2012 Leonard, P., & Zairi, M. (1994). Practical benchmarking: The complete guide. London: Chapman & Hall. Open Forum. (2012). Financial benchmarking : How do you compare to your competitors. Retrieved from http://www.openforum.com/idea-hub/topics/money/article/financialbenchmarking-how-do-you-compare-to-your-competitors-1 PMA. (2012). Benchmarking, Best-in-Class and Profitability. http://www.pma.org/meetings/event_details.asp?id=458 Retrieved from Rich, G. (1999). Winning business : how to use financial analysis and benchmarking to outscore your competition. Houston, Texax, USA: Gulf Publishing Company. Risk Management Association. (n.d.). http://www.statementstudies.org/ Retrieved from eStatement Studies: Small Business Administration. (n.d.). U. S. Small Business Administration Table of Small Business Size Standards Matched to North American Industry Classification System Codes. Retrieved from SBA.GOV: http://www.sba.gov/sites/default/files/Size_Standards_Table.pdf Software Advice. (2012). Manufacturing Software - 12 software products match your needs. Retrieved Feb 11, 2012, from http://www.softwareadvice.com/manufacturing/compare/?refine=true&industry_id=8&m odule[]=174&module[]=173&module[]=175&module[]=177&module[]=180&segment= 185&size=81&deployment_id_hidden=&deployment_id=&Submit=Filter+Results Thinkexist.com. (2011). Retrieved Jan 27, 2012, http://thinkexist.com/quotation/if_you_don-t_know_where_you_are_goingyou_might/150197.html from Troy, L. (2012). Almanac of Business and Industrial Financial Ratios. (C. Arritola, & C. Zwirek, Eds.) Chicago, Illiois, USA: CCH. U.S. Census Bureau. (2012a, Feb). 2007 NAICS Definition. Retrieved from U.S. Census Bureau: http://www.bls.gov/iag/tgs/iag332.htm U.S. Census Bureau. (2012b, Feb). Standard Industrial Classification (SIC) System. Retrieved from U.S. Census Bureau: http://www.census.gov/epcd/www/sic.html U.S. Census Bureau. (2012c, Feb). http://www.census.gov/econ/industry/geo/g332.htm Wikipedia. (2012a). Benchmark. Retrieved http://en.wikipedia.org/wiki/Benchmarking Wikipedia. (2012b, Feb). Small http://en.wikipedia.org/wiki/Small_business Jan Business. Retrieved 29, 2012, Retrieved from from from Wikipedia. (2012c). Xerox : Current products. Retrieved http://en.wikipedia.org/wiki/Xerox#Current_products Feb 2, 2012, from 8 Appendices 8.1 Appendix - Value of shipments per capita ($) in 2007 Data retrieved from (U.S. Census Bureau, 2012c) 8.2 Appendix - Big Companies in FMPM Industry Company Novelis Alcoa Wise Alloys DC Safety Systems Vale Hyde Group Pumpkin Masters Rexam AptarGroup Berry Plastics Siemens Hansen Bosch Rexroth Sturm, Ruger & Co. Smith & Wesson Remington Arms ITW Precision Castparts Alcoa Assa Abloy Ingersoll-Rand Black & Decker Liberty Safe NAICS 332431 332431 332431 332439 332117 332212 332211 332115 332115 332115 332111 332111 332111 332994 332994 332994 332722 332722 332722 332212 332212 332212 332999 Gillette Schick CIMC Singamas CXIC Tyco International Emerson Flowserve 332211 332211 332313 332313 332313 332911 332911 332911 Market Share Aluminum Can Market in North America, 2010 35% Aluminum Can Market in North America, 2011 28% Aluminum Can Market in North America, 2012 27% Automotive First Aid Kit Market in North Americca 85% Leading Nickel powder Makers, 2009 90% Market for Paint and Drywall Hand Tools 47% Pumpkin Carving Kit Market, 2009 87% Top Cap and Closure Maker, 2009 9% Top Cap and Closure Maker, 2010 5% Top Cap and Closure Maker, 2011 5% Top Gearbox Makers Worldwide, 2007 35% Top Gearbox Makers Worldwide, 2008 25% Top Gearbox Makers Worldwide, 2009 12% Top Gun Makers, 2008 18% Top Gun Makers, 2009 17% Top Gun Makers, 2010 15% Top Industrial Fastener Maker Worldwide, 2009 5% Top Industrial Fastener Maker Worldwide, 2010 3% Top Industrial Fastener Maker Worldwide, 2011 2% Top Lock Makers Worldwide, 2008 13% Top Lock Makers Worldwide, 2009 8% Top Lock Makers Worldwide, 2010 3% Top Premium Home and Gun Safe Leaders in North 32% America, 2009 Top Razor Blade Maker, 2009 70% Top Razor Blade Maker, 2010 20% Top Shipping Container Makers Worldwide, 2010 56% Top Shipping Container Makers Worldwide, 2011 26% Top Shipping Container Makers Worldwide, 2012 8% Top Valve Makers Worldwide, 2009 6% Top Valve Makers Worldwide, 2010 3% Top Valve Makers Worldwide, 2011 2% 8.3 Appendix - Influential People The influential people in the FMPM industry are as follows: iii) Board of Directors of the Association An association is generally the body who secure group opinion and action on the common problems of the industry. An association addresses any questions, policies and techniques that may be involved in those problems; to advance the lawful common purposes of its members and to promote and safeguard the industry as a whole. Therefore, the elected board of directors of an association in FMPM industry is seen as the influential people who are entrusted by the voting members to do everything necessary and proper for the accomplishment of the industry to operate with superior economy, efficiency, safety and regard for the environment. In addition, the board directors are mostly the top managers of the companies in this industry. Association FMA FMA FMA PMA PMA PMA iv) Board of Directors Dave Barber Burke Doar Carlos Rodriquez-Borjas Patrick Thompson William Adler Jody Fledderman Role in Association Chairman 1st Vice Chairman 2nd Vice Chairman Board Chair 1st Vice Chairman 2nd Vice Chairman Company The Wilmington Grill Co. TRUMPF Inc. Feralloy Corp. Trans-Matic Manufacturing Co. Stripmatic Products, Inc Batesville Tool & Die, Inc The financial consultant who gives talk during association conference / meeting A consultant is commonly known as an expert or a specialist in a particular field who gives professional advice. One of the benefits of being a member of an association is to gain knowledge about FMPM industry. There are many trainings and events being organized on financial performance of the companies. Therefore, the consultants who are invited to give the trainings are seen as an influential people. For example, Bob Dobrowsky, from Plante & Moran, PLLC in Cleveland, OH, has more than 20 years of experience working with privately held companies, primarily in the manufacturing, distribution and service industries. Bob authors the annual PMA Benchmarking Study and has been active in PMA for the last 12 years (PMA, 2012). With his extensive experience in the field, one would trust him as a knowledgeable consultant. 8.4 Appendix - Industrial Publications We have found some magazines and websites which always publish subject knowledge and industry news to the audience. Below are some examples of the publiers. Publication American Fasterner Journal Metal Center News Metal Construction News Metal Finishing.com METAL WEB NEWS MetalForming Magazine Modern Machine Shop National Metal Finishing Resource Center Nuts Bolts & Thingamajigs Steel Business Briefing Thefabricator.com Tooling & Production Magazine Valve Magazine Vehicle Services Pros.com Website http://www.fastenerjournal.com/ http://www.metalcenternews.com/ http://www.metalhomedigest.com/Default.aspx?PublicationID=2 http://www.metalfinishing.com/ http://www.metalwebnews.com/news.html http://www.metalformingmagazine.com/ http://www.mmsonline.com/articles http://www.nmfrc.org/ http://www.nutsandboltsfoundation.org/ http://www.steelbb.com/us/ http://www.thefabricator.com http://dev.toolingandproduction.com/home.php http://www.valvemagazine.com/ http://www.vehicleservicepros.com/ 8.5 Appendix - Software Vendor in FMPM Industry The following list is 7 software vendors that are related to the FMPM industry (Software Advice, 2012). The filter is based on applications selected that are MRP software, financial accounting, supply chain management, asset management and business intelligence. Also the filter takes into account the size of the business (small to medium) in terms of revenue that is between $1 million to $5 million. viii) ix) x) xi) xii) xiii) xiv) Eci M1 EnterpriseIQ Henning Visual EstiTrack ERP Intuitive ERP Made2Manage ERP Microsoft Dynamics GP SAP Business One - Manufacturing 8.6 Appendix – Full List of Industrial Associations Rank3 Association Acronym Website 1 Fabricators & Manufacturers Association FMA 1 2 PMA AEPMA AGA AHMA http://www.galvanizeit.org/ http://www.ahma.org/ AKTI AMM CMA FIA HTI MBMA MCA NAAMM http://www.akti.org/news http://www.amm.com/ http://www.cookware.org/ http://www.forging.org/ http://www.hti.org/ http://www.mbma.com/ http://www.metalconstruction.org/ http://www.naamm.org/ NASF http://www.nasf.org/ NCCA NOMMA http://www.coilcoating.org/ http://www.nomma.org/ 2 2 2 Precision Metalforming Association American Edged Products Manufacturers Association American Galvanizers Association American hardware Manufactures Association American Knife and Tool Institute American Metal Market Cookware Manufactures Association Forging Industry Association Hand Tools Institute Metal Building Manufactures Association Metal Construction Association National Association of Architectural Metal Manufactures National Association For Surface Finishing National Coil Coating Association National ornamental & Miscellaneous Metals Association FMG Publications Precision Machined Products Association Steel Framing Alliance http://www.fmanet.org/members/co db.cfm http://www.pma.org/home/ http://www.aepma.org/ FMG PMPA SFA 2 Steel Framing Industry Association SFIA 2 2 Spring Manufacturers Institute SMI Steel Tank Instituted / Steel plate STI/SPFA Fabricators Association http://www.shootingindustry.com/ http://www.pmpa.org/ http://www.steelframing.org/index. php http://www.steelframingassociation. org/ http://www.smihq.org/ http://www.steeltank.com 2 2 2 2 2 2 2 2 2 2 2 2 2 3 Rank Legend: 1. Close Industry, Close Region 2. Sub Industry, Close Region 3. Close/sub Industry, Related Region 4. Related Industry, Close Region 5. Related Industry, Related Region Rank3 Association Acronym Website 2 Valve Manufacturers Association of America Valve World Wire Fabricators Association Valve Manufacturers Association of America Central Fabricators Association Canadian hardware and housewares Manufactures Association Canadian Knifemaker's Guild Forging Defense Manufacturing Consortium Indiana Fabricators Association VMA http://www.vma.org/ VW WFA WMA http://www.valve-world.net/ http://www.wirefabricators.org/ http://www.vma.org/ CFA CHHMA http://www.centralfabricators.org/ http://www.chhma.ca/Public/Home. aspx http://www.ckg.org/ http://fdmc.ati.org/ 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 CKG FDMC IFA Northwest Ironworkers Employers Association Oregon Precision Metal Fabricators Association Pacific Northwest Steel Fabricators Association Southern Association of Steel Fabricators American Iron and Steel Institute American Institute of Steel Construction NIEA http://www.indianafabricatorsassoci ation.org/ http://www.imfmetal.org/ http://www.metalframingmfg.org/in dex.cfm http://www.ironemployers.com/fabr icators.htm http://www.ironemployers.com/ OPMFA http://www.opmfa.org/ PNSFA http://www.pnsfa.org/ SASF AAC AISC American Mold Builders Association Association for Manufacturing Technology American Welding Society Coated Abrasives Fabricators Association Foil & Specialty Effects Association Gasket Fabricators Association Manufacturer and Business Association AMBA AMT http://www.sasfonline.com/ http://www.steel.org/ http://www.aisc.org/content.aspx?id =4862 http://www.amba.org/ http://www.amtonline.org/ International Metalworkers' Federation IMF Metal Framing Manufacturers MFMA Association Northwest Fabricators Association NFA AWS CAFA FSEA GFA MBA USA National Association of Manufacturers NAM National Fastener Distributors NFDA Association National Tooling and Machining NTMA Association Sheet Metal and Air Conditioning SMACNA Contractors' National Association http://www.aws.org/w/a/index.html http://198.171.210.43/ http://www.fsea.com/ http://www.gasketfab.com/ http://www.mbausa.org/ http://www.nam.org/ http://www.nfda-fastener.org/ http://www.ntma.org/ http://www.smacna.org/ Rank3 Association Acronym Website 4 5 The Aluminum Association The Canadian Institute of Steel Construction Canadian Steel Producers Association Canadian Tooling & Machining Association Equipment & Metal Manufacturing Association International Council of Sheet metal Presswork Association International Surface Fabricators Association Manufacturers Association of Florida TAA CISC http://www.aluminum.org/ http://www.cisc-icca.ca/ CSPA CTMA http://canadiansteel.ca/ http://www.ctma.com/ EMMA http://www.emmatristate.org/ ICOSPA http://www.icospa.com/ ISFA http://www.isfanow.org/ MAF Navy Metalworking Center Sheet Metal Workers International Association Tooling and Manufacturing Association World Steel Association NMC SMWIA http://maf.officialbuyersguide.net/S earchResult.asp?cid=12 http://www.ncemt.ctc.com/ http://www.smwia.org TMA WSA http://www.tmanet.com/ http://www.worldsteel.org/ 5 5 5 5 5 5 5 5 5 5 8.7 Appendix – Comparison among FMPM Financial Benchmarking Type Type of Data Separate by Size Year(s) FINTEL #, % N 2007, 2008, 2009, 2010 RMA %, some # Y 2008, 2009, 2010, 2011 INKBR #, % N 2006, 2007, 2008, 2009, 2010 ABIFR some #, some % Y 7/2006-6/2007, 7/2007-6/2008, 7/2008-6/2009 Integra % Y 2010 Number of All companies Classification System Aggregated Level sub-level Income Statement Net Sales Other Portfolio Income Royalties Rent Income Interest Income Income Taxes Gross Profit (Margin) (Before Income Tax) Operating Income (Profit) (EBIT) EBITDA Other Income Net Income Before Taxes (EBT) Profit Before Taxes Net Income (Profit) (Profit Margin) (After Taxes) Other Receipts Total Receipts Average Total Receipts Expense Profile Cost Of Goods Sold Material Cost Direct Labor Cost Manufacturing Overhead Operating Expenses Salaries/Wages Employee Benefits Depreciation & Amortization (& Depletion) Interest Expense (Paid) Rent 21005 NAICS Y 4736 NAICS Y 869 SIC Y Y 85742 NAICS 45603 NAICS Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Bad Debt Advertising/Marketing Officers' Compensation Other Operating Expenses Other Expenses Pensions and Other Deferred Comp. Taxes Paid Operating Margin Operating Margin Before Officers' Comp. Balance Sheet Assets Cash and Cash Equivalents Working Capital Accounts (Trade) Receivable Net Receivables Notes Receivable Inventory Prepaid Expenses Other Current Assets Total Current Assets (Net) Property, Plant and Equipment Fixed Assets (PP&E) Intangible Assets Long-Term Investments Other Non-Current Assets Total Non-Current Assets Total Assets Liabilities & Net Worth Accounts (Trade) Payable Income Taxes Payable Short-Term Notes Payable Bank Loans Notes and Loans Payable Line of Credit Drawn Current Maturities of LT Debt Other Current Liabilities Total Current Liabilities Long Term Debt Long-Term Notes Payable Total Long-Term Liabilities Deferred Taxes Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Deferred Credits Other Non-Curr. (Long Term) Liabilities Other Liabilities Total Liabilities Total Equity (Net Worth) Ratios Receivables Receivables Turnover (Days Account Receivable) Collection Period Sales / Receivables Net Profit + DDA / Curr Mat LTD Inventory Inventory Turnover (Cost of Sales / Inventory) Sales / Inventory Inventory / Working Capital Cash Flow Total Receipts / Cash Flow Cost of Goods / Cash Flow Account Payable / Sales Liabilities Quick Ratio Current Ratio Current Liabilities / Net Worth Current Liabilities / Inventory Total Liabilities / Net Worth (Debt / Worth) Debt Ratio Current Liabilities / Working Capital Cash Flow / Total Debt Interest Coverage Coverage Ratio EBIT / Interest Assets Total Asset Turnover Current Assets / Working Capital % Profit before Taxes / Tangible Net Worth % Profit before Taxes / Total Assets Fixed Assets / Net Worth (Fixed / Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Worth) Sales / Total Assets Sales / Net Fixed Assets Sales / Net Worth Assets / Sales Expenses, Sales, Profitability Cost of Sales / Payables % Depr, Depl, Amort / Sales % Officers', Directors', Owners' Comp / Sales (Net) Sales / Working Capital Ratio Working Capital / (Net) Sales Accounts Payable / Sales EBITDA / Sales Capital Expenditures / Sales Investment Return on (Total) Assets Pre-Tax Return on Assets Return on Equity Before Income Taxes Return on Equity After Income Taxes Return on Investment Return on Sales Pre-Tax Return on Sales Return on Net Worth Pre-Tax Return on Net Worth Employee Sales per Employee Profit per Employee Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y