Microsoft Services – GCloud v5 Catalogue
Design & Implementation of a Cloud-Based Custody
Imaging Solution
Service Definition
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STRATEGY ▪ CONSULTING ▪ SUPPORT
1 Design and Implementation of a Cloud-Based Custody
Imaging Solution
1.1 Executive Summary
Police forces across the UK are facing challenges on an unprecedented scale.
Citizens are increasingly using new technology in their day-to-day life which is changing the face of how
Police perform routine investigations and conversely how they expect to interact with Police officers. In
addition, significant budget cuts have been applied across all Police forces, but with the expectation that
officer effectiveness and visibility is not affected.
An inflection point has been reached, whereby UK Police forces need to dramatically innovate in order to
respond to these market dynamics. Forces can no longer continually spend their IT budget on ‘keeping
the lights on’, or delivering monolithic IT programmes, and instead are looking towards a mobile-first,
cloud-first approach.
We have spent a considerable time with front-line Police officers to comprehend their needs and
challenges. We have combined this insight with our unparalleled experience across many sectors to
establish a vision of how UK forces can respond to the challenges of modern day policing. This Custody
Imaging solution is one component of Microsoft’s broader vision for Digital Policing, which focuses on
task-focused, business-aligned outcomes that can be achieved quickly.
1.1.1 Solution Overview
Custody Imaging is a key process within custody and a unique opportunity to capture high quality images
of potential offenders along with descriptive metadata to help with future investigations.
Microsoft’s Custody Imaging solution provides a touch-enabled modern application to streamline the
custody imaging process and enables capture of high resolution images leveraging a broad range of
camera hardware along with more descriptive metadata about the detainee.
With the advent of higher resolution cameras with better optics within mobile devices the Custody
Imaging application can also be used on mobile devices enabling new Custody Imaging scenarios such as
mobile devices within the custody environment or Police cars.
Microsoft has combined this technology with a cloud-based infrastructure to create a unified Custody
Imaging solution. This offering is for the Services required to integrate one or more of the following
elements into a consolidated cloud-based solution:
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Free of charge custom code from Microsoft (shared ownership) providing Custody Imaging
functionality for Microsoft devices
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A Microsoft Dynamics CRM solution (public or private cloud). For example, Microsoft CRM Online.
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A cloud-based storage solution (public or private cloud). For example, Microsoft Windows Azure
If Custody Imaging record data can be classed as IL2 then public cloud hosting can be used to accelerate
deployment and lower overall costs of Dynamics CRM & storage. Otherwise, private or IL3/4 cloud hosting
of the dependencies will be required.
1.1.2 Benefits
Including:
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Touch-enabled user interface designed around detention officers removes the need for training
and significantly reduce the time taken to capture an imaging record.
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Potential for significant storage cost savings when compared to on-premise storage options
through use of Windows Azure cloud storage (IL2 compliant) for high resolution custody images,
which are encrypted within your Police infrastructure before being transmitted.
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The new solution will enable capture of high resolution images with more descriptive metadata
about the detainee. This will enable staff to search for people by other characteristics, such as
distinguishing features or clothing. This for example, could enable a CCTV team to identify
descriptive features and search through custody records using this descriptive information.
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Access to custody records and images via mobile will be possible.
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All custody record information and images are accessible through a web-service standards-based
infrastructure.
1.1.3 Dependencies
Delivery of this application requires supporting infrastructure:
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A device management infrastructure to manage either Windows Phone or Windows 8 devices.
For example, System Centre Configuration Manager 2012 R2.
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Windows Phone or Windows 8 devices
1.1.4 Pricing Note
This service has an element of agility and flexibility in terms of scope based on the Contracting Authority’s
environment, infrastructure, skills and desired outcomes. As such, an initial scoping and discovery activity
will be undertaken to determine resource profiles required and pricing for any given requirement. Please
refer to our GCloud SFIA rate card which will be used to determine a Time and Materials delivery price.
Specific requirements and Fixed Price arrangements may be subject to a specific quotation.
For more details on pricing, please consult the attached pricing document and SFIA rate card.
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1.1.5 About Microsoft Services
Microsoft Services deliver leading-edge technical consulting and support to help customers gain
maximum value from their investment in Microsoft technology. Key benefits of a direct relationship with
Microsoft Services for Cloud-based projects include:
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World Class Expertise: With significant experience of delivering mission-critical environments on
the Microsoft platform, Microsoft reduces the risk of successful delivery.
Distinctive Intellectual Property (IP): Microsoft is able to draw upon unique IP garnered from
many worldwide deployments to accelerate delivery.
Long-Term Customer Relationships: committed to long-term customer success.
Connection with Microsoft Product Groups: At any stage of the design or implementation
process, Microsoft is able to connect with the specific Product Groups to resolve issues and
assist in planning and strategy.
A Relentless Focus on Driving Customer Impact: through architecture, deployment, adoption
and support, ensuring our customers use and get value from their investments in Microsoft.
Proven Practice: Ensuring all solutions are developed incorporating Microsoft proven practices.