WELCOME
To our GP trainees, Dr Claire Rees and Dr Grace
McGeoch who joined the SJW team in August.
Dr Mubeen Iqbal joined us at the beginning of
November and is a fully qualified Foundation Year 2
(FY2) doctor working at our practice for 3 months to
gain experience in a GP surgery. Dr Miranda Mylne
is also a Foundation Year 2 (FY2) doctor, who will
join us at the beginning of December and is on a 4
month placement.
SPOTLIGHT ON JACK ROSE
I joined the SJW team in February in
2013 as Assistant Practice Manager.
My background is management in the Merchant
Navy working aboard cruise ships around the world
and more recently I spent 2 years in the education
industry working in management of an English
Language School in central London. Although I am
used to working in ever changing and challenging
environments nothing could prepare me for my
‘leap’ into Primary Healthcare! From day one I
realised that there was an encyclopaedia of
knowledge to learn, not to mention the wonderful
world of medical terms. But, I can honestly say that I
haven’t looked back, every day is busy, challenging
and at SJW you never know what is coming next.
This keeps myself and indeed all staff on our
toes….just how I like it.
As the Assistant Practice Manager I need to be able
to think on my feet and troubleshoot at a moments
notice and I think the key phrase I would use in my
day to day life at SJW is Multi-Task! I did think about
listing some of the duties that I perform in the
surgery but I think I can cover it in a sentence…. “If it
happens in the surgery then I will have some part to
play in it!” We have all just completed our
Chaperone Training in the practice, so if you would
like one of us as a professional chaperone in the
room with you when having an examination you just
need to ask. Daily life is never dull at SJW and I am
looking forward to many happy years here.
MINOR AILMENTS SCHEME
The Minor Ailments Scheme is a pilot scheme
running for any patient registered at an Islington GP
surgery.
Minor ailments are conditions that can be selftreated with medicine available over the counter
from your pharmacy. You can get the same advice,
treatment and medicines from your pharmacist as
you would get from your GP without having to wait
for an appointment and if you are normally exempt
from paying prescription charges you can get your
medicine free.
There are 3 easy steps to the scheme if you have any
of the below ailments
Athletes Foot
Heartburn and
indigestion
Insect bites and stings
Back ache, sprains and strains Mouth ulcers
Colds
Mild eczema and
dermatitis
Conjunctivitis
Minor fungal infections
of the skin
Constipation
Nappy rash
Coughs
Sore throat
Cystitis
Teething
Diarrhoea
Temperature
Earache
Threadworm
Haemorrhoids
Thrush
Hayfever
Veruca
Head lice
Warts
Headache and fever
1) Visit the GP surgery and ask the receptionist
for a minor ailments voucher
2) Take the voucher to a participating pharmacy
– listed below
3) The pharmacist will ask you a few questions
and give you the appropriate advice and
treatment
Pharmacists are qualified health professionals and all
information is treated confidentially.
Participating pharmacies
Shivo Chemists
738 Holloway Road
Co-Op Pharmacy
11/13 Junction Road
J C Wise Ltd
518 Hornsey Road
Arkle Pharmacy Ltd
39 Junction Road
FLU SEASON!
WHO NEEDS A FLU JAB?
You are eligible to receive a free flu jab if you:
• are 65 years of age or over
• are pregnant
• are living in a long-stay residential care home or other long-stay care facility
• receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at
risk if you fall ill
• The flu vaccine is given as an annual nasal spray to:
– children aged two to 18 years at risk of flu
– healthy children aged two and three years
Have any of the below medical conditions
• chronic (long-term) respiratory disease
• chronic heart disease
• chronic kidney disease
• chronic liver disease
• chronic neurological conditions
• diabetes
• problems with your spleen – for example, sickle cell disease, or if you have had your spleen removed
• a weakened immune system due to conditions such as HIV & AIDS, or on steroid medication or chemotherapy
• if you live with someone who has a weakened immune system, speak to your GP for advice.
•
•
HOW TO BOOK A FLU JAB
Ask our Receptionist to book your flu jab appointment…
OR
Relax with your diary at home and do it online – see News at: www.stjohnsway.co.uk
(you’ll need a login so if you don’t already have one, ask our Receptionist to print one for you now)
PATIENT SURVEY 2013
FEEDBACK
We very much value our patient’s feedback (hopefully positive
as well as where we could improve).
There are several ways to get your voice heard.
Have your say!!!!! Surveys are still available from
the reception desk. We will be compiling and
publishing the results in the New Year.
 Online at
www.stjohnsway.co.uk/index.php?page=suggestion-form
 Via the NHS Choices Website
www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=42201

Or call the surgery and ask to speak to one of our
senior managers: Penny Borrow or Jack Rose
Do you have a child that was
2 or 3 years old
st
1 September 2013?
SHINGLES INFO
This year we are providing a
Shingles Vaccination program
for our patients aged 70 & 79
years of age. This is in line
with recommendations from
NHS England.
If you were aged 70 or 79 on
1st September 2013 please
call the surgery and tell the
receptionist you would like to
book a Shingles vaccination
with one of our Practice
Nurses.
What is Shingles? It is an
infection of a nerve and the
skin around it. It is caused by
the herpes varicella-zoster
virus, which also causes
chickenpox. Shingles
usually affects a specific area
on either the left or right side
of the body. It causes a
painful rash which develops
into itchy blisters. Most
people feel unwell for several
days before the rash appears.
What causes shingles? Most
people have chickenpox in
childhood, but after the
illness has gone, the virus
remains dormant (inactive) in
the nervous system. The
immune system (the body’s
natural defence system)
keeps the virus in check, but
later in life it can be
reactivated and cause
shingles.
It is not known exactly why
the shingles virus is
reactivated at a later stage in
life, but it may be due to
having lowered immunity
(protection against infections
and diseases).
CARING FOR PATIENTS WITH DIABETES
This year we have changed the way that we review patients with diabetes and in addition we are inviting patients in for a
review who may be at risk of developing diabetes (patients who have had a higher than usual blood glucose (sugar) test
result). The process is different for each category so we thought we would clarify the processes.
Patients at risk of developing
Diabetes or had Gestational
Diabetes in a past pregnancy
Standard Diabetic Patients
We will write to you inviting you to make
a double appointment with a Health Care
Assistant or Nurse.
The review appointment will include
 Lifestyle
review,
including
smoking status, diet and exercise
habits, alcohol screening etc
 Blood glucose measurements
 Weight and BMI measurements
 Cholesterol check
 Blood pressure
 Pulse check
We may also give you a blood form to
have tests done if you have not had a test
recently.
This is a two stage review, we will write to
you asking you to book a double
appointment with a Health Care Assistant or
Nurse.
Stage 1 – First appointment
Please bring an early morning sample of
urine. You will also have the same review
questions and tests as the first column and
sent for a blood test if you have not had one
recently.
The results will be reviewed and you will
only be contacted if we need to see you
again.
Once we receive your blood results we will
send you a letter containing all your results
and a care plan. This will enable you to
think about your results and what you
would like to talk to the GP about at your
Stage 2 appointment – please fill in as much
of your care plan as you would like prior to
the appointment and remember to bring it
with you. Book a double Stage 2
appointment with a GP.
Stage 2 – Second appointment
Your GP will discuss with you your results
and look at your care plan to agree a way
forward for you to manage your condition.
The whole process with be repeated yearly.
SJW PATIENT PARTICIPATION GROUP
The latest meeting was held on a brisk Winter’s night on
18th November at the surgery. Penny and Jack
welcomed 8 patients to the meeting including one
brand new member, so if you haven’t been before feel
free to join us. The main discussion point was:
 The benefit of patients chairing the meetings
and setting the agenda’s.
Some very interesting points were raised and you can
read the full minutes of the meeting on our website
www.stjohnsway.co.uk
Feel free to join us at our next meeting on Tuesday 18th
February at 6.30pm at the surgery.
(Nibbles and drinks at 6.15pm)
High Risk and Newly Diagnosed
Patients
The process for this group of patients is the
same as for standard Diabetics with a few
differences.


After the stage 2 appointment the
GP will contact you after 2 weeks to
see how you are getting on and if
you need any more help or advice.
You will be invited back for reviews
6 monthly
ONLINE HELP WITH DIABETES
There is a new online support tool available
for patients with diabetes. It is full of lots of
helpful information about self-managing and
living with diabetes.
Check it out at www.help-diabetes.org.uk
If you are interested you will need to register
your interest with us so we can provide you
with a username and password. Please
contact Konrad at the surgery or email
sjwpatient.enquiries@nhs.net and we will
email your login details.
PAN-ISLINGTON
PATIENT PARTICIPATION GROUP
The next meeting will be on Thursday 5th December at
PATIENT
PARTICIPATION
GROUP
Resource
for London,
356 Holloway Road,
N7 6PA
PATIENT
PARTICIPATION
GROUP
1.30pm
– 2.00pm Refreshments
2.00pm
– 4.30pm Meeting
PATIENT
PARTICIPATION
GROUP






Agenda
PATIENT PARTICIPATION
GROUP
Welcome and
Introductions GROUP
PATIENT
PARTICIPATION
Patient
Chairing
PATIENT PARTICIPATION GROUP
Whittington Health
Being supported in your community
Supporting people to have the best wellbeing
AOB and Agenda setting
Feel free to attend, all are welcome