25 Applewood Circle
Cabot, Arkansas 72023
May 8, 2013
HR Recruiter
To Whom It May Concern,
I am writing to present my credentials for a Calibration Technician position. I hope you review my
credentials favorably in my attached resume.
My credentials include completion of the United States Air Force Metrology Specialist Training, and 17
years of experience in Precision Measurement Equipment Laboratory field with the USAF. During this
time, my integrity and human resource management has allowed me to be promoted from calibration
technician to Test, Measurement and Diagnostic Equipment Superintendent. I have worked and managed
in 6 different USAF PMELs located in the U.S., Europe, and Asia and I embrace diversity and new ideas.
The following highlights some of my key accomplishments:
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Managed 43 calibration technicians in the calibration/repair of 10K+ TMDE inventory; garnered
97.5% equipment availability rate for 107 work centers--smashed USAF’s 93% standard.
Oversaw shipment/receipt of 2.5K+ TMDE assets valued at $35M; keen oversight resulted in zero
misdirected/loss items.
Performed time critical alignment/calibration on one-of-a-kind radar test set; restored mission
essential maintenance of base’s precision approach radar; averted runway closure.
Maintained exemplary quality assurance record; zero errors noted on 8 calibration evaluations; keen
attention to detail directly impacted lab’s metrology recertification.
Mediated conference between USAF Calibrators/private contractors; resolved disparity between
manufacturer and USAF Tech Data equipment specifications; saved U. S. Government $200K.
I am willing to relocate at my own expense depending upon the position available.
Based on my qualifications and experience, I am confident that I will be valuable to your company and its
customers.
Thank you for considering my credentials.
Sincerely,
Terrance McCrae Mergerson
Enclosure
Terrance M Mergerson
25 Applewood Circle, Cabot, Arkansas 72023
(501) 286-3380
mergerson@hotmail.com
OBJECTIVE
Seeking a position as a Calibration Technician.
QUALIFICATION SUMMARY
USAF TMDE Superintendent with 17 years of calibration and management experience. Works efficiently
in a fast paced atmosphere. Accustomed to short notice and unscheduled tasks. Proficient in Microsoft
(MS) Word, Excel, and Access. Proven leadership and technical abilities with attention to detail. Natural
ability to bond together a cohesive team. Able to multi-task, performed additional duties to include Safety
Monitor, Training Manager, and Equipment Custodian. Completed a successful 20 year career in the
USAF with the rank of Senior Master Sergeant (E-8) and has a current Secret Security Clearance.
TMDE SUPERINTENDENT
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Led 43 technicians; directed 3K+ calibrations in 12 months; reduced lab’s backlog from 7 to 2.5 days.
Supervised 5 automated calibration upgrades; sliced microwave TMDE calibration time by 20%.
Managed PMEL customer service office interfacing 150 Department of Defense agencies; eliminated
most common customer complaints; achieved a 98% customer satisfaction rating.
Articulated personnel, budgeting, and equipment issues to leadership; advised corrective actions.
PMEL QUALITY ASSUARNCE CHIEF
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Performed 52 technician evaluations/400 equipment inspections; identified deficient processes; led
solid root cause analysis; created technician process checklist; improved lab’s QA pass rate by 15%.
CALIBRATION TECHNICIAN
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Calibrated, aligned, troubleshot, and repaired 200+ models of TMDE to include oscilloscopes,
modulation analyzers, power meters, power sensors, attenuators, and pressure/temperature gages.
Troubleshoot various TMDE items to component level; saved $150K in repair cost.
Applied formulas in MS Excel for expedited/repeated performance measurements.
Created training plans/calibration data sheets with MS Word; tracked calibration due dates in Access.
Trained/qualified 15 PMEL Apprentices across 44 AC/DC, Physical Dimensional and RF
measurement disciplines; boosted lab’s task coverage/productivity by 30%.
Coordinated/performed quarterly onsite calibrations on military RF/communication equipment.
USAF EMPLOYMENT HISTORY
 2009-2013 TMDE Superintendent (Little Rock AFB, AR and Mountain Home AFB, ID)
 2006-2009 USAF First Sergeant (Mountain Home AFB, ID)
 2003-2006 PMEL QA Manger (Misawa AFB, Japan and Mountain Home AFB, ID)
 1993-2003 PMEL Technician (Ramstein AFB, Germany and Royal Air Force Lakenheath, England)
EDUCATION/TRAINING
 Community College of the Air Force (Maxwell AFB, AL)
--Associates in Human Resource Management, and Electronic Systems Technology (2007,2003)
 PMEL Craftsman (1997, Keesler AFB, MS)
 Tactical Air Navigation/DOD AIMS Diagnostic Principles (1996, Keesler AFB, MS)
 Apprentice, PMEL Specialist (1993, Lowry AFB, CO)