Aberystwyth University Module XN13230 Effective Leadership Programme Handbook Cohort 4: October 2012 2012-2013 Contents Section 1: Introducing the Programme 1.1 1.2 1.3 1.4 1.5 1.6 1.7 Programme Aims Structure Programme Team Mentors Registration Bilingual Provision Further Information Section 2: Programme Content 2.1 2.2 Programme Outcomes Programme Elements 2.2.1. 2.2.2. 2.2.3. 2.2.4. 2.2.5. 2.2.6. 2.2.7. Introductory Session Leadership Development Workshops Peer-Mentoring Sessions Programme Mentor Sessions Personal Reflection on workshops Personal Reflective Journal Problem Solving Scenario and Presentation Section 3: Assessment 3.1 3.2 3.3 3.4 3.5 3.6 Module Assessment Overview Assessed Elements The Portfolio Assessment Panel Referrals and Fails Board of Studies Section 4: Mentoring 4.1 4.2 Mentors Mentor Meetings Appendices 1. 2. 3. 4. Mentor Meeting Record Skills Development Module Assessment Criteria Bilingual Provision Section 1: Introducing the Programme 1.1 Programme Aims member of staff who has not previously been exposed to leadership development. Welcome to the Aberystwyth University Effective Leadership module. The module is designed, primarily, for early-career staff at Aberystwyth University, but will offer something to anyone who already manages staff or may do so in the future. The intention is that, on successful completion of the module, staff will be in a position to understand the wide range of issues that may arise whilst leading others and to help them to function better as part of a team. The University sector is a complex and rapidly changing work environment. Organisational structure and, therefore, the lines of responsibility, authority and communication, are often less clear than in other, similar sized organisations. Leading and managing people, in this environment, can be demanding and requires skill in negotiation and persuasion with people that have a wide range of different strengths, weaknesses and values. The flexible and adaptive nature of the setting often means that staff may be thrown into positions of temporary or long-term leadership at short notice and with little preparation. The programme is an accredited CQFW level 5, 30 credit module developed, delivered and administered by the Centre for the Development of Staff and Academic Practice (CDSAP) and accredited through the School of Education and Lifelong Learning (SELL). The principle behind providing this module is that it delivers the package of awareness, skills and behaviours at a much earlier stage in the career of a university staff member, than is usually the case, preparing them for leadership positions, but also providing a range of inter-personal tools and skills, useful at all stages of their careers. The programme is designed to develop inter-personal behaviours, widely seen to underpin the key skills for effective leadership, based on increased awareness of self and others and an appreciation of how others perceive us. However, the programme also aims to deliver pragmatic outcomes that can be immediately applied in a work context. The programme is designed to be useful to both academic and non-academic staff and although aimed at early-career staff, may be useful to any The module is designed to be work-based and flexible enough to be completed within two semesters. The submission dates of the portfolio will be June and November of each year. Participant will only have provisional markings until September of each year as the external examiner only verifies the marks once a year and then the marks go through the appropriate SELL board of studies. It is expected the candidate completes the module in 9 months, from commencement of the programme, extending to as much as 12 months under extenuating circumstances. 1.2. Structure The module involves both taught and work-based elements and independent study. The taught element, consisting of a linked series of 7 leadership development workshops, introducing a number of techniques that can be used in a leadership context and encourages you to use your previous and current work as a basis for reviewing your practice as well as your knowledge and understanding of key concepts of leadership. Through this process, the module aims to develop the key skills listed in appendix 2. In addition, you will be asked to familiarise yourself with selected relevant literature, meet with a peermentor and programme mentor and reflect on leadership issues raised on the programme and in the work place, through a personal reflective journal. The work-based nature of the programme means that some learning activities take place during your usual work routines. 1.4 The programme includes: an introductory session (1.5hr) 7 x workshops (27hrs) 4 x peer-mentoring sessions (4x45min) 2 programme mentor sessions (2X45min) In addition, you will be expected to keep a journal of your thoughts and ideas. This will be included in the final submitted portfolio and drawn upon in writing other elements of the portfolio. Assessment is through a portfolio, built in stages throughout the programme. You will demonstrate evidence of the development of your professional skills and knowledge of leadership in both personal and wider (departmental and University) contexts. This evidence is drawn from normal work activities as well as professional development activities undertaken on the module. Annette Edwards Staff Development Assistant, CDSAP (aee@aber.ac.uk) ext. 2117 Mentors Mentoring and coaching approaches provide a solid foundation for modern leadership approaches and you are strongly urged to take full advantage of this aspect of the programme. There will be two forms of mentoring on the programme: programme mentors and peer-mentors. Programme Mentors Each participant will be assigned a programme mentor, by the programme team. The programme mentor will have experience of leadership and act as both a point of contact and a source of experienced advice. You will be expected to meet with your programme mentor, at least twice during the programme and these meetings may also inform your personal log and portfolio. Peer-mentors The module assessment criteria may be found in appendix 3. The peer-mentors are fellow participants on the programme, who will act to support you by sharing experience and ideas and acting as a “critical friend”. The peer-mentoring sessions offer the chance to practice your own mentoring and coaching skills. 1.3 1.5 Programme Team The module has been developed by Graham Lewis, Co-ordinator of the Centre for Development of Staff and Academic Practice (CDSAP), who has 15 years experience of developing leadership and related skills with staff in 5 HE institutions across the UK. The workshops and participant support are provided by a range of University and external leadership experts. Key contacts are: Graham Lewis, Coordinator (gjl@aber.ac.uk) ext. 1802 of CDSAP Registration The module is open to applications from all staff at any level, both full time and part time. There is no charge made to staff or departments but admission is on a competitive basis and requires a commitment to take a full part in all aspects of the programme – the programme forms a coherent whole and failure to take part in all events and aspects will diminish the experience for others as well as yourself. Applications can be made to the Co-ordinator of CDSAP at any time during the academic year. Final decisions, on who will be admitted, will be taken at the beginning of September and January each year. Formal registration for the programme takes place during October and February of each year. Please contact the Centre for the Development of Staff and Academic Practice (cpdstaff@aber.ac.uk 01970 622117). 1.6 Bilingual Provision The taught element of the programme will be delivered through the medium of English. In common with all AU courses, assessed work may be submitted in English, Welsh or bilingually. Please see appendix 4, for further information. Where requested and possible, Welsh-speaking programme and peer mentors will be assigned. 1.7 Further Information Further details of dates and additional information and resources can be found on the Centre for the Development of Staff and Academic Practice (CDSAP) website: http://www.aber.ac.uk/en/cdsap/professional/lead/ or on the Effective Leadership Blackboard site for registered participants: http://blackboard.aber.ac.uk/ You will be asked to log in, using the same username and password that you use to access your email. Section 2: Programme Content. 2.1 Programme Outcomes Clearly, the programme can only set participants on the road to a much longer development process. However, on completion of this module, participants should be able to: 1. evaluate their own leadership style. 2. reflect on and apply models of mentoring. 3. analyse processes of team working. 4. apply theories of leadership to a problemsolving scenario. 2.2 Programme Elements The full course programme consists of the following elements. Dates, times and locations are found on the Blackboard site http://blackboard.aber.ac.uk/. 2.2.1 Introductory Session This session presents an overview of the programme, offers the opportunity to meet fellow participants and registers participants onto the module. 2.2.2 Leadership Development Workshops Each participant will attend 7 leadership development workshops. Each workshop may have some preparation work and post-workshop reading or activity. Workshop 1: Models of Leadership (400 word reflection) Workshop Outcomes Develop definitions of leadership. Have an appreciation of the different styles of leadership. Analyse the leadership style of yourself and others. Explore the characteristics of good leaders. Workshop 2: Effective Mentoring (400 word reflection) Workshop Outcomes A clear understanding about the role and conduct of mentors An increased knowledge about the effective skills of mentoring. Useful strategies for dealing with problems and challenges. Explore how mentoring can be used in leadership roles. Workshop 3: reflection) Working in Teams (400 word Workshop Outcomes Understand your own preferred team role. Develop an appreciation of how others see you as a team member. Understand how different team roles work together. Explore team dynamics in meetings. Workshop 4: reflection) The Reflective Leader (400 word Workshop Outcomes Understand the definition of reflection. The value of reflection time. Looking back and looking forward. Seeing the big picture. Using reflective journals. Workshop 5: Dealing with Difficult Conversations (400 word reflection) Workshop Outcomes Active listening Types of Questions Importance of summarising. Workshop 6: Leading Teams (400 word reflection) Workshop Outcomes Understand how teams develop. Suggestions on how to facilitate a group discussion. Explore the different learning styles of team members. Workshop 7: Problem Solving Scenario and Presentations (1000 word reflection) Workshop Outcomes Application of techniques from the rest of the programme. When and where to use different leadership techniques and styles. Increase the understanding of team dynamics. 2.2.3 Peer Mentor Sessions Four mentoring sessions between participants, two where you act as mentor and two as mentee. 2.2.4 Programme Mentor Sessions Two individual mentoring sessions with an experienced member of staff. 2.2.5 Personal Reflection on workshops This is a reflective piece of your thoughts and ideas on the taught and work-based experience on each workshop. 2.2.6 Personal Reflective Journal This is a reflective piece of your thoughts and ideas on the taught and work-based experience, throughout the programme as well as reflecting on peer and programme mentoring meetings. It may also include a summary of what you gained from the readings and perhaps a record of day-to-day thoughts on leadership, as the programme develops. 2.2.7 Problem Solving Scenario and Presentation Short group project and assessed presentation, with a further write-up on the experience. 3.2.2 Group presentation (15 minutes) on problem Section 3: Assessment 3.1 solving scenario – 10% Module Assessment Overview The module assessment criteria are contained within appendix 3. The module is assessed against the learning outcomes. 3.2 Assessed Elements The assessed elements of the module are as follows: 3.2.1 Leadership Development Portfolio – 90% NB: Due to the confidential nature of the module, no reference should be made to either staff or student names, departments or faculties as confidentiality is core to creating a success environment for developing leadership. The required content development portfolio is: for the leadership Title page Index page Leadership Development Reflections (6 x 400 words) 2 Peer Mentor meeting records which you act as a Mentee. Personal Reflective Journal (2500 words) to include the peer and programme mentoring reflections and optionally, reflections on readings and work settings. 3.4 Workshop An analysis of the team approach to the problem solving scenario (7th workshop) (1000 words) Bibliography and references The word count for the entire portfolio should be 5900 words +/- 10%. Information on reflective writing is available on the Blackboard site, as are sample reflections Assessment Panel Each candidate will be first and second assessed by members of the programme team and other assessors appointed by the team. The assessors complete an assessment sheet and, where both agree, this recommendation for pass, referral or fail, will be forwarded to the examination board. Where the assessors seek further clarification or evidence, they may decide to ask the candidate to provide further material. Where the assessors disagree, the Internal Moderator will normally also assess the submission. 3.5 This will be assessed by members of the programme team. Referrals and Fails Where assessors judge that a candidate does not meet the requirements to achieve a pass, the candidate is referred. Referred candidates will also be assessed by the internal moderator, and where the referral is agreed by the moderator, the candidate will be informed and given guidance concerning alterations required to demonstrate achievement of the learning outcomes. Referred candidates must re-submit at the next available date. Candidates may re-submit on two occasions before the candidate is deemed to have failed the programme. 3.6 Board of Studies The SELL Board of Studies meets once each year to confirm a pass or referral of each participant assessed. The External Examiner will also read a selection of the submissions. Section 4: Mentoring 4.1 Mentors Mentoring forms a core element of this programme and is now seen by leadership experts as a key skill for leaders. The term is currently used loosely at the University and is applied to everything from ‘buddy’ arrangements to coaching to true mentoring. The practice and protocols of mentoring will be introduced in workshop 2. The programme mentor acts both as a contact point between the participants and the programme – similar to that of an academic tutor – but is also an experienced leader and a trained mentor, providing expert advice and a framework for helping you to work through leadership issues. The peer mentor performs a different role. Here, the main objective is to practice your own mentoring skills. You will act as both mentor and mentee for other participants. However, again, this provides you with a framework for working through leadership issues and you will provide the same for others. The programme mentor will approach you to arrange dates, times and venues for meetings, but for the peer-mentoring, you will be expected to make the arrangements between yourselves. Try to ring-fence the time for these sessions as they are important to the success of the programme. 4.2 Mentor Meetings Mentors and mentees should meet for about 45mins. For peer-mentoring, there should be 4 meetings in all, two where you act as mentor and 2 as mentee. The programme mentor will ask to meet with you twice, but you are free to request additional meetings. For the Peer Mentor meetings, mentees are required to make a record of meetings and intended actions (see appendix 1). In all mentoring meetings, mentors are to ensure discussions have continuity and direction. The content of mentor meetings is determined by the participant, but will normally include discussions linked to work based leadership issues. The Mentor Meeting Record is provided in appendix 1. The four mentor meeting records form a compulsory, though un-assessed element of the module portfolio. Only the two meetings in which you act as a mentee should be included in your portfolio. Appendix 1: Mentor Meeting Record For meetings with the peer mentor, participants are asked to complete a mentor meeting form, provided overleaf. This may also be used for programme mentoring meetings, but is not required. However, for both forms of mentoring, you are expected to write a summary reflection in your personal reflective journal. Copies of this form are available on the Blackboard site. Effective Leadership Peer Meeting Form Participant Name……………………………………………… Mentor Name..................................................... Date of Meeting………………………………………………. This form records the purposes and outcomes of a meeting with your Mentor. The mentor meetings should demonstrate engagement with the module learning outcomes. You should make relevant notes which will assist you with the reflections on the workshops and other aspects of the programme. Module Learning Outcomes 1. evaluate their own leadership style. 2. reflect on and apply models of mentoring. 3. analyse processes of team working. 4. apply theories of leadership to a problem-solving scenario practice. Topics for discussion Reflection and Outcomes Participant Signature Mentor Signature Note: Please copy this form and retain in a safe place. Appendix 2: Skills Development Skill Developed Assessed 1. Problem Solving: Through critical evaluation of problems posed during the course, including relating course concepts to case studies and students’ own experience. Part of the assessment is a problem solving scenario. Yes 2. Research Skills: Through finding information from AU library and the Internet to prepare for written and oral work. Research and referencing skills are assessed. Yes 3. Communication: Through contribution to workshop discussion, mentoring sessions and a group oral and visual presentation. Yes 4. Improving own learning and performance: Through using tutor feedback on group and individual activities in and outside of workshops to develop written assignments. Yes Through reflection on own performance and practice, including assessed reflection on mentoring practice. Yes 5. Teamwork: Through contribution to group exercises and discussion. Reflection on students’ own team working abilities is assessed. Yes 6. Information technology: Through use of students’ own and AU IT facilities for presentation of class and assessed work. Students will be encouraged to use resources provided on Blackboard. Yes 7. Application of number: Students will be encouraged to use and interpret statistical information relating to subjects studied on the course. No 8. Personal development and career planning: Students will receive information about progression to other courses and opportunities for personal development. No 9. Subject Specific Skills Students will gain a grounding in key concepts of leadership skills. Yes Appendix 3: Module Assessment Type of assessment % weighting 1. Reflection on each individual workshop (400 words x6) 30 2. Personal Reflective Journal 2500 words (minimum) 50 3. Reflection on the team approach to the problem solving scenario 1000 words 10 4. Group presentation (15 minutes) on problem solving scenario 10 All failed elements of assessment must be retaken if the student’s average mark falls below the pass mark of 40%. 1. Reflection on each individual workshop (400 words x6) 30 2. Personal Reflective Journal 2500 words 50 For re-submission the student should carry out an additional one hour mentoring session as mentor. 3. Evaluation of the student’s contribution to a team. 1000 words 4. Written report on a problem solving scenario. The student will be provided with a new scenario. 10 10 Appendix 4: Bilingual Provision The module Effective Leadership conforms to the requirements of the Aberystwyth University’s Welsh Language Scheme (see http://www.aber.ac.uk/en/cgg/. In order to assist the Programme Coordinator to facilitate the use of Welsh on the programme, participants are asked to provide the following information at various stages of the programme. At Induction every effort is made to ensure that individual and group activities, can be conducted through Welsh, English or bilingually. Participants are asked to state their preferred language when they complete the registration form. Programme and Peer Mentor Meetings: as the programme team are responsible for assigning mentors to staff, participants who would prefer mentor meetings to be available through the medium of Welsh are advised to discuss this on application or at the earliest possible occasion. Submission of Portfolio: in common with all assessment at Aberystwyth University, portfolios may be submitted in Welsh, English or bilingually. Where staff wish to use Welsh in their portfolio, they are asked to advise the programme team so that Welsh speaking assessors may be sourced.