An Organizational Analysis of Oxford House, Inc Whitney Turrieta Western Washington University What is Oxford House, Inc? Oxford House, Inc., is a 501(c)(3) nonprofit organization that provides charters, legal advocacy, and other support for clean and sober houses. Included in the Oxford House, Inc. mission statement is its primary purpose, "The establishment and maintenance of an adequate network of recovery homes" (Oxford House Inc., 2013, p.2). Oxford houses are democratically run, self-supporting, single family homes that are occupied by people recovering from addiction to alcohol and other drugs, living together for rehabilitative support. Houses are autonomous, except in matters regarding the charter that makes them an Oxford House. In addition to affording the house the right to call itself an Oxford House and have an equal vote in chapter, state, and organizational issues, the charter has three guidelines that must be followed: [1] the group must be democratically self-run following the standard process and procedures of the Oxford House Manual©, [2] the group must be financially selfsupporting and pay all its bills on time, and [3] the group must immediately expel any resident who returns to using alcohol or drugs. (Oxford House World Services, 2012, p.3) In addition to the sources cited, interviews with outreach worker Martin Selvidge, and State Services Representative Richard Lewis, my own personal experience as a resident, committee chair, and educator regarding the organization have contributed to the information shared in this document. Oxford House Inc. began as a grassroots movement, and has largely remained that way, despite their international status. The term “grassroots movement”…“generally refers to local people working together to find solutions to problems in their communities” (Schneider. n.d., para 1), which is exactly how Oxford House got its start. Founder and resident of the first house, Paul Molloy, lived in a half-way house that was facing closure, and the residents decided to pool their resources and rent the house themselves, creating the model that all subsequent Oxford Houses have followed (Paul Molloy, personal communication, September 1, 2012). A recovering alcoholic himself, Molloy experienced first-hand how limitations on the amount of time a resident can live at a half-way house or work release facility can negatively impact an addict’s recovery process, as they often have no place to go when their time runs out. Fortunately, Molloy is also an attorney, who early in his career worked as a Congressional staffer on committees in both the Senate and House, where he worked primarily on environmental and transportation issues (Columbus School of Law, n.d.). This experience positioned Molloy to face the challenges associated with starting what some people consider to be group homes that lack legitimacy because they don’t “include supervision and recovery programming” (Peacock, 2013, p.4). In 1995, Oxford House, Inc. won its first landmark case regarding housing rights, when the United States Supreme Court, in the case of City of Edmonds, WA v. Oxford House, Inc. (514 US 725), “found that recovering alcoholics and drug addicts are protected under the Federal Fair Housing Act as handicapped individuals” and that zoning laws must treat them as such (Oxford House Inc., n.d., 1990-1996 section, para 4). This case laid the foundation for additional legal actions that have taken place in the last 15 years, which will be explored more in depth in human resources, strategic planning, and external issues discussions. Current Programing and Services Current programing and services are provided at local, state, and national levels. Nationally, Oxford House residents, alumni, outreach employees, world council members, and some board members, meet annually at a world conference to share information, exchange ideas, vote on issues that affect Oxford House, Inc., and create or strengthen networks among members. Oxford Houses are run from a bottom-up system, rather than a top-down model. Individual houses are created and filled with recovering addicts, and houses within a 100 mile (or less) radius meet monthly as chapters to decide on matters that affect their chapter. In Washington State, as well as other areas where there are concentrations of Oxford Houses, an elected chapter chairperson from each chapter attends a bi-monthly meeting of the State Association to vote on matters that affect the houses within the state. Most of the services that are offered exist at the house level, where rehabilitative support is provided by peers. Because the recovering addict is the focus of Oxford House, Inc., and the primary purpose is to make housing available for those who need it, all of the activities among Oxford Houses are created to that end. Support for houses comes in many forms. One of the expectations in an Oxford House is that each member participate. The chart below describes the standard house roles in Washington State Oxford Houses. Figure 1: Standard house positions in an Oxford House House President: responsible for facilitating weekly house meeting and general leadership in the house, as well representing the interests of the house at chapter meetings. Also pariticipates in a monthly audit of the house finances to be submitted to the chapter. Fundraiser: responsible for attending chapter fundraising committee meetings as well as participating in fundraising events. This position is usually filled by the newest house member so that they can become acquainted with other chapter members and learn how Oxford functions. Comptroller: responsible for receiving and writing receipts for house member's money orders, tracking each members account with the house, and completing a report for the weekly house meeting of each members payments, fines, and balances. Also participates in the monthly audit of the house finances to be submitted to chapter. Treasurer: responsible for safe keeping of the house checkbook, writing checks that have been approved by the house, and completing a weekly report, as well as pariticipating in a monthly audit of the house finances to be submitted to the chapter. The treasurer is NEVER a signer on the account Secretary: responsible for recording minutes from the weekly house meetings, updating vacancies on the website, and checking the house email. Housing Services Representative (HSR): responsible for attending and participating in informational presentations at local treatment centers and preparing a monthly report to submit at the monthly chapter meeting. Chore Coordinator: responsible for creating a chore list and checking that chores have been completed on time and to standards set out by the house. (Turrieta, 2013, p.6) Each house has several house positions and house members elect individuals to fill various roles for no longer than six continuous months. As needed, chapters put on training workshops for house members to attend to learn how to effectively carry out their house positions. Workshops assist house members in understanding forms, policies, and procedures as set out in the Oxford House Manual (available at http://www.oxfordhouse.org/userfiles/file/doc/man_house.pdf) as well as sharing experience of long standing members and outreach employees. “Each one teach one” is a common theme in activities among Oxford House members, and those who have experience with all aspects of house and chapter functions are invited to share the benefit of their experiences with new or less experienced members (Richard Lewis, personal communication, November 23, 2013). Other programming and services include organizational activities, fundraisers, campouts, holiday parties, retreats, and support for members to attend the annual convention. In Washington State, where inmates with no release address who remain incarcerated past their earned release date can apply for a voucher to pay for 90 days of housing, Oxford Houses work closely with the Department of Corrections to assist with housing and re-entry for those who qualify. Demographics Most Oxford Houses are located in the United States, but there are also Oxford Houses in Canada, Ghana, Australia, and several parts of the United Kingdom. 45 states are home to Oxford Houses, with the highest concentrations in 5 regions: Washington/Oregon, Texas, Illinois, Pennsylvania/New Jersey, and North Carolina (Jason, Davis, & Ferrari, 2007). Demographically, the common thread among members of the organization is addiction to alcohol or other drugs and active participation in recovery, including abstinence. The only criteria for exclusion from an Oxford House is conviction of arson or sex offenses. Oxford House, Inc. (2013) reported the following statistics in its 2012 Annual Report (p. 4): National Oxford House Resident Profile * Number of Women’s Houses: 420 No. of Women Residents: 3,241 Number of Houses For Men: 1,192 No. of Men Residents: 9,494 National Network of Houses: 1,612 Total Number of Residents: 12,735 Number of States with Houses: 45 Cities with Houses: 482 Average Age 36.2 Percent Veterans 18% Average Educational Level 12.2 yrs. Range of Educational Level 3-19 yrs. Average Cost/Person Per Week: $108 Rent Per Group Per Month $1,420 Residents Working 6/15/12: 92% Average Monthly Earnings: $1,690 Prior Homelessness: 63% Average Time Homeless: 6 Mos. Prior Jail: 78% Average Jail Time: 13 Mos. Percent Addicted To Drugs and Percent Addicted to Only Alcohol: 26% Alcohol: 74% Race – Marital Status-- White 56%; Never Married 45% Black 40%; Separated 18% Other 4% Divorced 33% Married 4% Average AA or NA Meetings Per Week: 5.1 Percent Going To Counseling and AA or NA: 44% Residents Expelled Because of Relapse: 17.5% Average Length of Sobriety of House Residents: 14.5 Mos. Average Length of Stay In An Oxford House: 10.1 Mos. Average No. of Applicants For Each Vacant Bed: 4.4 *As of June 30, 2012 based on standard OHI survey and house reports. Number of houses and beds is as of the end of CY 2012. Fiscal Year 2012 Oxford House, Inc. has 5 sources of funding that contributed to their 2012 fiscal year income of $3,878,166 (Oxford House Inc., 2013). The following chart shows income sources by percentage. The Federal Awards are mainly comprised of state block grant funding, and the State and Local Awards exclude pass-through and federal block grant funding (p. 3). Figure 2: OHI Income. Data and graphic information reproduced. (Oxford House Inc. Annual Report, 2013, p. 3) OHI Income 26% 10% 3% 1% Contributions 10% Convention Revenue 3% Combined Federal Campaign 1% Federal Awards 60% 60% State and Local Awards 26% Oxford House, Inc. expenses totaled $3,691,845 in 2012, which was $186,321 less than their total income (Oxford House, Inc., 2013). “Over 95% of every dollar goes to program costs, (with) travel, telephone and personnel costs accounting for nearly 90% of all costs” (p. 3). OHI’s expenses are detailed in the chart below. Figure 3: OHI Expenses. Data and graphic information reproduced. (Oxford House Inc. Annual Report, 2013, p. 3) OHI Expenses Personnel 54% Travel and Lodging 30% 4% 3% 3% 3% 3% 30% Convention Expense 3% 54% Office Rent 3% Professional Fees 3% Telephone/Facsimile 3% Other 4% Figure 4: FY 2012 Expenses By Category and Function Source: Oxford House Inc., 2013, p. 17 Sharing the Mission = Carrying the Message Oxford House relies heavily on community education from their current house members and alumni to attract new applicants. “They are the ones who have first-hand knowledge of how the Oxford House program works and can carry the message that Oxford House works to their local communities, treatment providers, fellow alcoholics and drug addicts” (Oxford House Inc., 2012, p. 11). Relationships are developed and maintained with chemical dependency facilities, where house members give a standard presentation to treatment participants and then answer questions. Presentations are given at prison and work release facilities, and there has been an increase in recent efforts to include more providers of veteran services (M. Selvidge, personal communication, November 26, 2013). Individual houses are also encouraged to hold open houses so that they can both educate their community and put their neighbors at ease. Outreach workers regularly lead presentations given by house members and alumni for professionals, such as probation officers, or in prisons. Because a large portion of the funding for Oxford House, Inc. comes from federal and state grants, accurate statistics and study results are necessary to demonstrate the demographics and effectiveness of the Oxford House model. Some state associations, including Washington State, require monthly reports that supply information about house membership, including the number of residents at the end of the month, how many residents have been dismissed for cause, and relapse rates. Researchers at DePaul University have been keeping and reporting on national Oxford House statistics for many years, and reports published as a result of that research has assisted Oxford House, Inc. in receiving and retaining grants. A smaller amount of income is also generated by house, chapter, and state association donations. Houses are encouraged to donate a minimum of $50/month to Oxford House World Services and chapters and state associations also regularly contribute out of funds raised by their bed dues. Oxford House, Inc., issues awards annually to houses, chapters, and state associations that meet a minimum donation amount. Funds are suggested as a means to assist in lawsuits that are occasionally necessary to fight discrimination and violations of federal housing laws, as well as to provide start-up loans for new Oxford Houses. The Organizational Structure of the Board and Staff At Oxford House, Inc., all operations are overseen by the board of directors, led by founder and Chief Executive Officer Paul Molloy. The World Council, comprised of elected (with the exception of two emeritus positions) Oxford House members and alumni, are the next step down and work to determine (democratically) resolutions to be proposed to the voting body of Oxford Houses. Working under CEO Paul Molloy are a CLO, CFO, and Program Director. The Program director is responsible for supervision of the outreach workers. With the exception of the board, officers, and outreach employees, all participants in this mostly-democratically ran system are both volunteers and residents or alumni of Oxford Houses. Source: Oxford House World Services, 2011 (p. 3) Volunteer Recruitment and Human Resources Oxford House, Inc. relied heavily on volunteers from within their houses, as well as alumni, to meet its human resources needs. Worth (2012) describes potential motivations of volunteers: Some…are motivated by the mission of the non-profit and by their personal values. They may volunteer because they have the desire to give something back to society, to improve the lives of others, or to advance some activity or cause that they believe to be important to their future. (p. 228) Oxford House volunteers will often identify all of those motivators as personal to them. From individual house meetings to world conventions, Oxford House members can be heard sharing their experience, strength, and hope; crediting Oxford House with saving their lives. This belief, and the associated gratitude, leads many members to volunteer as many hours as a full time job would require. Richard Lewis, who has served as a State Services Representative for the Washington State Association Board, says that he has volunteered hundreds of hours over the course of the five years that he has lived in Oxford House because “somebody laid the groundwork for me to be able to live in Oxford and get clean. I learned how to live responsibly, and it’s important that I give back by sharing my experience and helping houses who are struggling” (R. Lewis, personal communication, November 19, 2013). The 12 step programs that most Oxford House residents credit with helping them maintain their sobriety also strongly suggests that recovering addicts help each other. By building on a foundation similar to a 12 step program, including having traditions that are very similar in language to those read at every 12 step meeting, Oxford House, Inc. has been able to mobilize a volunteer force that can meet almost all of the needs of the organization. Oxford House, Inc. hires internally. The only paid positions, aside from legal counsel and the administrative positions outlined earlier, belong to outreach workers. Outreach workers each have a region of houses that they are responsible for overseeing, and some of their responsibilities include locating and opening new houses, creating and monitoring bank accounts, resolving internal house issues, attending professional presentations, and participation in State Association meetings. Ultimately houses are ran by the house members, so long as they are following the rules of their charters. However, when problems arise, most house members will contact their outreach worker, who will either intervene personally or contact other local core members for assistance with peer resolution. When a new position opens for an outreach worker, Oxford House members who have demonstrated effective interpersonal skills and have a strong working knowledge of how Oxford Houses run, are suggested for consideration. All of the current Outreach employees have been residents of an Oxford House at one time. Human resources funds are also spent on legal counsel. Oxford House, Inc. has a long standing tradition of challenging zoning laws, along with the Federal Fair Housing Act, so that Oxford Houses can overcome discrimination and occupy housing in safe neighborhoods. “The rights of recovering alcoholics and drug addicts to live in Oxford Houses located in good neighborhoods are well established” (Oxford House, Inc., n.d., rule of law section, para 7), and Oxford House, Inc. has been a party to multiple lawsuits to ensure that fact. A memorandum detailing the legal issues and accomplishments of Oxford House can be found at http://www.oxfordhouse.org/userfiles/file/doc/zonememo.pdf. Strategic Planning, Goals, and Objectives Oxford House, Inc. has maintained the same long term goals since its inception in 1975: expansion of the Oxford House concept and quality control of existing houses. Worth (2012) states that “strategy is focused on the long term, not the day-to-day” (p. 168), but for Oxford House, the day-to-day activities are what ultimately create new Oxford Houses. Expansion is made possible by voluntary contributions by Oxford Houses and by individual donors directly or through United Funds or similar campaigns, by grants from states and communities, by the existence of loan funds, and by the hard work of Oxford House staff and Oxford House residents and alumni. (Oxford House, Inc, 2012, p. 2) Oxford House, Inc. has also been reaching out internationally, expanding to include houses in England and Ghana in recent years. In 2012, CEO Paul Molloy presented the Oxford House concept when he was invited by the Chilean government to speak as a member of an expert panel; he also represented Oxford House, Inc. as a panelist on recovery housing in Stockholm, Sweden at the World Federation Against Drugs [WFAD] conference (Oxford House, Inc., 2012). Oxford House, Inc. plans to continue sharing their concept globally. The Potential Impact of External Issues The main external issues that impact Oxford House, Inc.’s ability to achieve its purpose are related to addiction, and include availability of treatment for addicts seeking treatment, the availability of the federal and state grants that pay the outreach workers wages, and the need for additional housing with rehabilitative support for recovering addicts. Recognition of addiction as a disease has led to breakthroughs in addiction medicine in the last couple of decades, but the medications created thus far will not stop addiction, but rather soothe receptor sites in the brain, helping addicts to abstain from use. As more addicts are pharmaceutically assisted in their efforts to stay clean, the need for Oxford Houses will likely be increased. The affordability of Oxford Houses, as well as individual houses being self-supporting, means that even as some individual houses fail, the overall Oxford House model remains effective in other houses. Legislative issues that have the potential to impact Oxford House, Inc. include changes to the Federal Fair Housing Act, which currently protects addicts as handicapped and excludes Oxford Houses from zoning laws, and the appropriation of grants and revolving loans, which are currently used to pay Outreach staff and set up new houses. In the event that Oxford House, Inc. lost its federal funding and block grants, the houses could still function and more houses could be opened; the process would take more time and the quality control would either have to be reassigned or funded by other means. Because addiction is an issue that continues to grow, and the Oxford House model has been shown to be an evidenced based, effective model (listed with SAMHSA’s National Registry of Evidence-based Programs and Practices), it is likely that the need for Oxford Houses will continue to grow and that Oxford House, Inc. will continue to qualify for federal and state grants. Strengths, Weaknesses, Opportunities, Threats and Conclusion Oxford House, Inc. has several strengths. Houses are run democratically, allowing all members to contribute while learning responsibility. Chapters and State Associations allow for houses to support one another without an individual houses success being dependent on the success of other houses. The Oxford House concept is sustainable, because houses are selfsupporting, and even if another addict were never born, there are enough people struggling with addiction and recovery to keep the current Oxford Houses open and full. Oxford Houses do have weaknesses. Living in an Oxford House is not ideal for every recovering addict, and some house members live in multiple houses before they find a house that fits their personal needs. Oxford House, Inc. has its share of politics as well, from house bosses who manipulate and bully to get their way to popular votes at chapter, state, and world council levels overruling candidates who would likely be better equipped to serve in the same role. Personal relationships often bring complications and cause members to bend rules, including Outreach workers who develop close relationships with core members. The inclusion of an optional expulsion by majority vote for disruptive behavior, without clearly defining what “disruptive behavior” is, means that a member who is following all of the house rules can still be expelled by a 51% majority vote, with no recourse. Also, the exclusion of criminals being limited to sex offenders and arsonists means that somebody who may have committed the crime of statutory rape cannot live in an Oxford House but a person committed of murder, can. Oxford House, Inc. seems to be current on “research on other organizations” including “government agencies that fund addiction programs” (Worth, 2012, p. 175) and is able to utilize current grants to fund the organization, as well as taking advantage of other opportunities, such as partnering with other organizations that share the same cause. Threats to Oxford House, Inc. are both internal and external. A toxic house, where the rules aren’t being followed and alcohol and other drugs are being abused, damage the image of Oxford House and lessen the likelihood of referrals from other agencies. Also, as other organizations are created, the funding that is currently directed to Oxford House, Inc. could potentially be accessed by other programs. Overall, Oxford House, Inc. is a strong organization that is growing stronger every year. The individual house members are the face of Oxford House, and the umbrella organization of Oxford House, Inc. that provides legal support and quality control for new or existing houses, have a symbiotic relationship and serve each other well. On a basic level, house members learn how to live responsibly and be active participants in the community. People are treated with trust and respect, given responsibilities and held to standards they often don’t realize they can meet. As their self-efficacy grows, they reach out to other members in their community who are struggling with recovery from addiction and offer to lend support, demonstrating the effectiveness of the Oxford House concept and propagating Oxford House Inc. Works Cited Columbus School of Law. (n.d.). In The Catholic University of America. Retrieved 2013, from http://www.law.edu/2013-Winter-Spring/J-Paul-Molloy-to-Receive-AlumniAward.cfm Jason, L. A., Davis, M. I., & Ferrari, J. R. (2007). The need for substance abuse aftercare: Longitudinal analysis of Oxford House. Addictive Behaviors, 32, 803-818. Retrieved from http://oxfordhouse.org/userfiles/file/doc/nida_after.pdf Oxford House, Inc. (n.d.). History and Accomplishments. In Oxford House; Self-help for sobriety without relapse. Retrieved from http://www.oxfordhouse.org/userfiles/file/oxford_house_history.php Oxford House, Inc. (n.d.). Oxford House and the rule of law. In Oxford House; Self-help for sobriety without relapse. Retrieved from http://www.oxfordhouse.org/userfiles/file/ohrol.php Oxford House Inc. (2012). Oxford House Inc., Annual report 2011. In www.oxfordhouse.org. Retrieved from http://www.oxfordhouse.org/userfiles/file/doc/ar2011.pdf Oxford House Inc. (2013). Oxford House Inc., Annual report 2012. In www.oxfordhouse.org. Retrieved from http://www.oxfordhouse.org/userfiles/file/doc/ar2012.pdf Oxford House World Services. (2012). Oxford House association manual (p. 3). Silver Springs, MD. Retrieved from http://www.oxfordhouse.org/userfiles/file/doc/man_assoc.pdf Peacock, L. N. (2013, June 6). No open doors for Oxford House. In Arkansas Times. Retrieved from http://www.arktimes.com/arkansas/no-open-doors-for-oxfordhouse/Content?oid=2903579&storyPage=4 Schneider, J. (n.d.). What is a grassroots organization?. In National Center for Charitable Statistics. Retrieved from http://nccsdataweb.urban.org/knowledgebase/detail.php?linkID=1199&category= 163&xrefID=5717 Turrieta, W. (2013). The organizational structure of Oxford House, Inc. Unpublished paper, HSP 435, Western Washington University, Bellingham, WA Worth, M. J. (2012). Nonprofit management: Principals and practice (2nd ed.). Thousand Oaks, CA: SAGE Publications, Inc.