Bio Book
2014 ACI-NA Risk Management Conference
West Palm Beach, FL
Contents
Monday, January 13, 2014 ...................................................................................................................................................................... 2
Welcoming and Opening Remarks ............................................................................................................................................................. 2
General Session 1 ........................................................................................................................................................................................... 2
Asiana 214 – What Airports and Airlines Need to Know ....................................................................................................................... 2
Concurrent Session 1A ................................................................................................................................................................................. 2
Managing Workers’ Compensation in an Airport Environment ........................................................................................................... 2
Concurrent Session 1B ................................................................................................................................................................................. 2
Safety Management System (SMS): Safety Risk Management and Early Project Implementation ............................................. 2
Concurrent Session 2A ................................................................................................................................................................................. 2
Owners Protective Professional Indemnity (OPPI) for OCIP ................................................................................................................ 2
Concurrent Session 2B ................................................................................................................................................................................. 2
One in a Million, Twice in a Week. The Need For Runway Safety Areas ........................................................................................... 2
Concurrent Session 3A ................................................................................................................................................................................. 2
Indemnification & Claims Handling ............................................................................................................................................................ 2
Concurrent Session 3B ................................................................................................................................................................................. 2
Electrical Safety Awareness ......................................................................................................................................................................... 2
General Session 2 ........................................................................................................................................................................................... 2
Property and General Liability Market Overview ..................................................................................................................................... 2
Tuesday, January 14, 2014 ..................................................................................................................................................................... 2
General Session 3 ........................................................................................................................................................................................... 2
Managing Disaster & Superstorm Sandy .................................................................................................................................................. 2
Concurrent Session 4A ................................................................................................................................................................................. 2
Employment Practices and Professional Liability .................................................................................................................................. 2
Concurrent Session 4B ................................................................................................................................................................................. 2
Legislative & Regulatory Risk ...................................................................................................................................................................... 2
Concurrent Session 5A ................................................................................................................................................................................. 2
Challenges in Establishing Insurance Requirements ............................................................................................................................ 2
Concurrent Session 5B ................................................................................................................................................................................. 2
Construction Risk ........................................................................................................................................................................................... 2
General Session 4 ........................................................................................................................................................................................... 2
Environmental Risk ........................................................................................................................................................................................ 2
General Session 5 ........................................................................................................................................................................................... 2
Challenges in Validating Insurance Requirements and Compliance ................................................................................................. 2
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2
AC I - NA s p e a k e r b i o g r a p h i e s
Welcoming and Opening Remarks
Monday, January 13, 2014
Stan Van Ostran
Vice President and Chief Financial Officer
Metropolitan Nashville Airport Authority
Stan Van Ostran has been the Vice President and Chief Financial Officer
for the Metropolitan Nashville Airport Authority since 2008, with
responsibilities for Finance, Properties, Procurement, Business
Development and Risk Management. In 2012, Stan was named “CFO of
the Year” by the Nashville Business Journal. Stan is an International
Airport Professional and Accredited Airport Executive. He is also an
Attorney, Certified Public Accountant, Certified Internal Auditor, Certified
Fraud Examiner, Chartered Global Management Accountant, Certified
Financial Services Auditor, Certificate in Risk Management Assurance and
Certified Procurement Officer. Stan holds a Juris Doctorate from the
University of Tulsa and practiced law as counsel for Oklahoma’s largest
commercial insurance carrier and in private practice with emphasis in
securities and financial transactions. He previously served the State of
Oklahoma in several management roles, including lead positions with the
Oklahoma Department of Central Services, Oklahoma Capital
Improvement Authority, and the Oklahoma Lottery Commission, where he
administered statewide programs for purchasing, risk management, fleet
and property management services, and bond administration and
financing. Stan was instrumental with the Oklahoma Lottery Commission
having the fastest start up of modern day lotteries, beginning operations
shortly after the lottery was authorized. Stan previously worked as an
internal auditor for McDonnell Douglas Corporation, then the nation’s
largest aerospace and defense contractor, and began his career as an
auditor for a large CPA firm.
www.aci-na.org/conferences
3
Michael Simmons
Deputy Director of Airports, Finance, and Administration
Palm Beach International Airport
Michael Simmons is the Director of Finance at the Palm Beach County
Department of Airports, serving in this role over 24 years. His 29 year
aviation industry background also includes experience with the
Jacksonville Port Authority in northeast Florida. While he performs
traditional financial based roles of a CFO such as financial planning,
revenue management, accounting, and debt management, much of his
energy goes towards developing additional air service, building business
relationships, and customer service.
A native Floridian, Michael earned his degree in accounting at Florida
State University (Go ‘Noles!) and is a Certified Public Accountant. Married
28 years to Mary and has one daughter Christine. Michael enjoys the
Florida outdoors and especially likes golfing and cycling.
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4
AC I - NA s p e a k e r b i o g r a p h i e s
General Session 1
Asiana 214 – What Airports and Airlines Need to Know
Monday, January 13, 2014
Jim Keane
General Manager, Operations Safety, Inspection & Safety
Port Authority of New York and New Jersey
Jim has over 35 years of experience working with the Port Authority of New
York and New Jersey.
Jim is currently the General Manager Operations Safety, Inspection &
Safety - Risk Management Division and is responsible for a team of
Construction Safety, Fire Protection, Occupational Health, and Safety
Management professional men and women. The PANYNJ is an agency
that has high self-insured retentions for both liability and property
exposures, which then turns to Lloyd’s of London, Bermudan and
Continental European Insurance Markets for excess coverage. PANYNJ
Risk Management involves the close coordination of Risk Control activities
with the Risk Financing group, the Agency’s Insurance Brokers and
Underwriters and facility management and Police staff to ensure the safety
of the general public, tenants, and agency employees that travel through or
work at our facilities. The PANYNJ also has a very large Owner Controlled
Insurance Program which covers the Agency’s Capital Program
construction activities Through the efforts of the Treasurer of the Port
Authority, the Assistant Treasurer and Jim, relationships with the London,
Bermudan and Continental European Insurance Markets have greatly
improved and Construction, Liability and Property Insurance Underwriters
now routinely visit the Agency’s properties. In addition to Jim’s efforts
supporting the Agency’s Insurance Programs he serves on the Port
Authority Safety Board and supports the operations of the PA AirTrain
Safety Oversight Board.
Prior to his current position, Jim worked through a number of operational
positions in the Agency's Tunnels, Bridges & Terminals, Port, and Aviation
Departments. Additionally, Jim has worked as a management employee in
the Treasury and Operations Services Departments. After transitioning
into the managerial ranks, Jim gained experience as a Fire Protection
Engineer, Police Safety Engineer, then supervised the Safety Management
section of the Agency's Risk Management group and assumed the duties
of Operations Manager.
Jim Keane is associated with both the American Association of Airport
Executives, with an Accredited Airport Executive (AAE) designation, and
the American Society of Safety Engineers.
www.aci-na.org/conferences
5
Ken Jenkins
President/Chief Executive Officer
Ken Jenkins, LLC
Ken recently started his own venture and is currently the President and
CEO of Ken Jenkins, LLC. Formerly he was the Vice-President of
Emergency Services for BMS Global in Fort Worth, TX. BMS Global
specializes in transportation accident response, coordinating the recovery,
restoration, control of personal effects, documentation of recovery efforts,
personal effects claims handling, and temporary mortuary services,
repatriation of remains, and disposal and recovery of the wreckage. He
assisted with the response to US AIR Flight 1549, Continental Express
3407 and American Airlines Flight 331 in Kingston, Jamaica.
Prior to joining BMS Global, Ken was the Manager for American Airlines
Emergency Response and CARE Program. He began his work in
emergency services as a volunteer, working with families following two
American Eagle accidents in 1994. He quickly rose to Command Center
Leader at AA’s Telephone Enquiry Center then to Family Assistance Site
Manager following the Little Rock accident. As the Manager of Emergency
Response, Ken was responsible for AA’s Family Assistance response for
the events of September 11, the response to the Queens, New York
accident, and the response for Corporate Airlines in Kirksville, MO
Ken has a Master’s Degree in Aeronautical Science from Embry-Riddle
University. He also holds a Bachelor of Arts in Political Science as well as
a Bachelors Degree in History. He is a two time recipient of the Who’s
Who Among Students in American Colleges and Universities award.
www.aci-na.org/conferences
6
AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 1A
Managing Workers’ Compensation in an Airport Environment
Monday, January 13, 2014
Alex Williams
Airport Safety Specialist
Sacramento County Departments of Airports
Mr. Williams has over 23 years of Health, Safety and Environmental (HSE)
experience with emphasis on Risk Management. Mr. Williams was hired by
the County of Sacramento in August of 2008 to assist in the development
of the Airports $1.3 billion expansion. Mr. Williams’s assisted in the
development of the OCIP Safety Program and well as Risk Management.
Responsibilities include the development and management of the County
Airport System, health and safety programs, Workers’ Compensation, Risk
Management, ADA, and FMLA programs in partnership with the
Department of Personnel for the County of Sacramento. Mr. Williams is the
key person for all liability concerns related to the County Airport System.
Mr. Williams established an effective program for Early Return to Work and
reduced lost time and OSHA recordable injuries and illnesses significantly.
The successes of the programs rely on senior management commitment
and contributions. In addition to health and safety programs; Mr. Williams
have implemented an Airport Safety Facility inspection program in
accordance with Title 8 CCR, FAR 139 regulations for managers and
supervisors; as well as a systematic safety meeting program, which consist
of various safety topics related to Airport health and safety policies and
procedures as well as CalOSHA required training. Mr. Williams performs
bi-annual health and safety audits throughout the County Airport System
as well as tenant leased areas to ensure Airport compliance.
Mr. Williams is a conference speaker in the private and public sectors as
well as consults with professionals in the insurance and safety fields to
reduce health, safety and liability concerns.
www.aci-na.org/conferences
7
Norma Essary
Vice President of Risk Management
Dallas/Fort Worth International Airport
Norma Carabajal Essary is the Vice President of Risk Management at
DFW International Airport (DFW), the fourth busiest Airport in the world.
She is also one of the highest-ranking Latinas in the aviation risk
management industry worldwide. In her role, she is responsible for the
enterprise’s risk management, occupational health and safety,
property/casualty, workers’ compensation, family and medical leave,
short/long term disability, absence management, return to work programs,
ADA and reasonable accommodation, employee assistance program, drug
testing, ergonomic/fitness for duty compliance, DFW LiveWell (wellness)
program, and HIPAA privacy and security compliance.
She has a Bachelor in Business Administration (BBA) from Texas State
University and a Master of Business Administration (MBA) from Texas
Woman’s University. Other accredited risk management designations
include a Chartered Property Casualty Underwriter (CPCU) and Associate
in Risk Management (ARM).
Norma also oversees a construction specific, $2.1B Rolling Owner
Controlled Insurance Program which will support the Airport’s capital
development projects over the next 7 – 10 years. The comprehensive
controlled insurance program is designed to include the following
components: Administration, Contractor Enrollment, Background
Screening, Site Badging, Claims and Medical Service Management, Safety
Training, Capital Assistance and Surety Bonding, and Drug Testing
programs. The program is expected to impact more than 8 - 10,000
construction industry workers employed in the development of the Airport’s
infrastructure.
Among Norma’s achievements include the Integrated Disability Program
overseeing the organization’s absence management practices, and the
implementation of the Airport’s first wellness program and LiveWell
Advisory Council, whose goals are to improve the health culture, employee
well being, and organizational productivity. She also serves as the Chief
Risk Officer of the Risk Council for the Airport’s Enterprise Risk
Management Program which works to support business strategy with risk
assessment oversight processes.
She has been named by D CEO Magazine as one of the Top Risk
Management professionals (2012) and was an honoree of the Dallas
Business Journal (DBJ) 2012 Women in Business Awards. Other awards
include the 2012 DBJ North Texas Healthiest Employer Award; recipient
of the Texas Public Risk & Insurance Management (PRIMA) Achievement
Award for Integrated Disability (2011), LiveWell Program (2008), and
Enterprise Risk Management (2008); Champions in Health Recipient,
American Heart Association – Worksite Innovation, Platinum Award for
years 2011, 2010, and 2009, and the Texas PRIMA - 2009 Risk Manager
of the Year for State of Texas.
www.aci-na.org/conferences
8
Jeff Hollingsworth
Risk Manager
Port of Seattle
Mr. Hollingsworth has served as the Risk Manager for the Port of Seattle
for the past ten years. The Port of Seattle is a special purpose government
formed in 1911 under enabling legislation in the State of Washington and
has the authority to run Seattle-Tacoma International Airport. In addition
to the airport, the Port of Seattle is a landlord/owner for various marine
container terminals, cruise ship facilities, a grain terminal, marinas, and
various real estate holdings within King County, Washington.
The Risk Manager’s position is a senior management position that reports
to the Chief Financial Officer. The Risk Manager is responsible for the
Port’s Risk Management Department which provides support and expertise
to all Port Divisions in the areas of loss prevention, risk transfer,
construction risk, claims management, enterprise risk management, selffunding of benefits, and general risk financing. Highlights in the past two
years include moving the Port to a self-funded model for medical and
dental benefits and conducting two enterprise risk management
assessments.
Prior to the Port of Seattle, Mr. Hollingsworth spent time working for the
FAA-Northwest Regional Office on fire and life safety programs for new air
traffic control towers; with the Boeing Corporation; and in various
assignments doing loss prevention consulting. He has been employed in
various professional capacities involving risk management since 1986.
Designations include being a licensed professional engineer, in civil and
fire protection in Washington State; and holding industry designations to
include the Certified Safety Professional (CSP); the Certified Risk Manager
(CRM), the Associate in Risk Management (ARM), and the Chartered
Property and Casualty Underwriter (CPCU).
Education includes a BS in Civil Engineering from Montana State
University and a MBA from the University of Washington.
www.aci-na.org/conferences
9
Frank Rivera
Director of Risk Management and Workers’ Compensation
Massachusetts Port Authority
Frank has 16 years of public sector insurance experience with the last 5 at
Massport.
Frank is currently the Director of Risk Management & Workers’
Compensation. The Risk Management Unit is responsible for identifying
and eliminating risks that present a threat to the Authority’s profitability and
organizational success. The Unit is also responsible for providing
expertise to all Authority Units in the areas of claims management, risk
transfer and risk financing. Frank is also responsible for oversight of the
Authority’s self insurance fund.
Frank received a BS in Political Science from Salem State College.
Frank and his wife Linda reside in Lynnfield MA.
www.aci-na.org/conferences
10
AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 1B
Safety Management System (SMS): Safety Risk Management
and Early Project Implementation
Monday, January 13, 2014
Heidi Ann Benaman
Project Manager
Faith Group LLC
Heidi has 29 years of experience working in the aviation industry.
She started her career working 10 years for the Pittsburgh International
Airport and 12 years for the Portland International Airport (PDX). Her
airport experiences include Airport Operations, Security and Emergency
Management/ICS training. Heidi went into the consulting field and joined
Faith Group, LLC in 2006 and has spent the past 7+ years involved in
airport Safety Management System design and development. Heidi served
as Project Manager for three of the FAA airport Safety Program Manual
pilot studies including the Sacramento International Airport, Jackson Evers
International Airport and the Cheyenne Regional Airport. Heidi was also
part of the Seattle Tacoma International Airport FAA Safety Risk
Management Follow-On Study and is currently the Project Manager for the
Lambert-St. Louis International Airport and Chicago O’Hare Internaitonal
Airport SMS program development and implementation.
She obtained a degree in Aviation from Allegheny Community College and
a degree in Journalism from the University of Pittsburgh. Heidi is certified
by IATA for completing Advanced Safety Management System training and
is a licensed commercial pilot, instrument rated, and certified flight
instructor as well.
www.aci-na.org/conferences
11
Paul Esposito
President and Owner
Star Consultants
Since 1997, Mr. Esposito has been President of STAR Consultants, Inc.
With over 33 years of technical experience, Mr. Esposito has led HSE
consulting organizations for over 25 years. He has a Masters in Health
and Safety from Johns Hopkins University. Most recently, Mr. Esposito
was a Vice President and Practice Leader of Management Systems and
Assessments for ESIS Inc., the consulting arm of ACE Insurance Co. Mr.
Esposito is also a Certified Safety Professional and a Certified Industrial
Hygienist.
Based in Annapolis, MD, Mr. Esposito assists STAR customers worldwide
in the implementation, delivery and assessment (audit) capabilities of EHS
programs, including the development of strategic planning, leading metrics
(to include risk-based metrics utilizing a balanced scorecard approach),
organizational culture and management systems. Mr. Esposito regularly
provides senior and executive level consulting for safety management
systems (SMS), risk assessments, strategic planning, cultural
improvements and surveys and risk assessment for global (worldwide)
customers, and presents on these topics at industry conferences
throughout North America and worldwide. He regularly publishes in
technical journals and presents at conferences and seminars nationally
and internationally.
Specifically for HSE, recent experience includes industries within nuclear,
power, construction, engineering, airports, services and manufacturing
companies. Part of his strategic planning process experience is years of
organizational analysis. Mr. Esposito has been technical lead in reviewing
EHS programs and staff utilization for companies from a number of
industries, to include manufacturing, pharmaceutical, construction and
engineering and airplane repair companies, service, as well as a major
Federal Agency, among others. As part of his safety management
systems experience, Mr. Esposito has assisted over 300 sites in evaluating
and developing SMS and VPP (OSHA’s Voluntary Protection Program)
level programs, to include U.S airports.
As ACE (ESIS’ parent organization) insures many of the airports nationally,
Mr. Esposito has been integral in assisting the FAA with their SMS (safety
management systems) Pilot Study for the past 4 years for a number of
U.S. based airports.
These SMS strategic planning efforts include executive level surveys,
worker and program perception surveys, conference facilitations and
presentations and HSE professional development.
Part of successfully managing HSE programs is the creation and
implementation of software systems and database applications. Mr.
Esposito has developed and led the development of software applications;
from simple spreadsheets to powerful database driven information
systems.
www.aci-na.org/conferences
12
Paul Martinez
Vice President of Operations
Dallas/Fort Worth International Airport
Paul Martinez has over 21 years of aviation management and travel
industry experience. During his career, he has led teams in support
of various aviation strategic projects and initiatives. Paul has been
with Dallas/Fort Worth International Airport (DFW) for close to six
years, where he currently is Vice President of Operations. Areas of
responsibility include the Airport Operations, Airfield Operations and
Compliance, Wildlife Management, Corporate Aviation, Safety
Management Systems, Technical Training and Ground
Transportation. Paul also held management positions with
American Airlines and Sabre, Inc.
Recent initiatives Paul has actively been involved with include the
development of a Regional Airport Irregular Operations plan for
diversion airports in North Texas, including coordination with key
aviation stakeholders – FAA, TSA, CBP, airlines and airports,
participation as an Airport Cooperative Research Program member
responsible for producing the Airport Irregular Operations
Guidebook – Report 65, and providing direct support to a United
States Department of Transportation National Task Force that
completed the Development of Contingency Plans for Lengthy
Airline On-Board Ground Delays.
Paul was also responsible for the planning and implementation of
DFW’s Safety Management System program, a Corporate Aviation
strategic business model change and $3M facility refurbishment,
and he collaborated with other DFW leaders in developing and
implementing Business Continuity Plans in direct support of DFW’s
$2B Terminal Renewal and Improvement Program. He also
developed the concept to form a regional Wildlife Management
Consortium in North Texas and contributed to the publication of a
regional Airport Wildlife Handbook.
Other aviation and travel industry initiatives Paul has been involved
with include the planning and transitioning of a financial operations
group to an off shore partner for Travelocity.com, he was part of
Sabre Holding’s management team responsible for a 25 year, $5B
outsourcing agreement with US Airways, and he was actively
involved in various strategic initiatives and projects for American
Airlines, including the development and execution of strategies
which improved American’s operating performance at DFW by 28%.
Paul earned a MBA from the University of Dallas and a BS degree
from Texas A&M University. He currently serves on various
advisory committees, including the FAA’s Research, Engineering
www.aci-na.org/conferences
13
and Development Advisory Committee, North Central Texas Council
of Governments Air Transportation Technical Advisory Committee
and Irving High School’s Aviation Academy. He is also an active
member with the Airport Cooperative Research Program.
Paul is married to his wife of 24 years Julie, and they have three
children.
www.aci-na.org/conferences
14
AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 2A
Owners Protective Professional Indemnity (OPPI) for OCIP
Monday, January 13, 2014
Trisha Sqrow
Risk & Safety Manager
Indianapolis Airport Authority
Trisha Sqrow joined the Indianapolis Airport Authority in June 2008. As
the Risk and Safety Manager, Trisha oversees the Authority’s employee
safety program, property and casualty insurance program, emergency
business continuity plans. She is also the co-manager of the Authority’s
Safety Management System, of which the Indianapolis Airport was a
member of the FAA’s first and third pilot studies (2007 and 2001,
respectively). She is currently working to implement enterprise risk
management into the organization.
Previous to her work at the Indianapolis Airport Authority, Trisha served in
various roles in safety and station operations at ATA Airlines. During her
time at ATA, she was responsible for investigating aircraft damage events
in order to prevent future events. Her efforts, in conjunction with station
and maintenance personnel, reduced the number of aircraft damage
events down thirty-plus per month, to very few, if any, per month. She
implemented a quality assurance and auditing program for the station
operations, and eventually assumed responsibility of the company’s
employee safety program.
Trisha’s role in planning for Super Bowl XLVI covered a range of areas.
While officially on the Aviation Services Landside Committee, she
participated in an ad hoc basis on many of the Aviation Services
committees, answering questions and giving input on safety and risk
concerns. She led a team to coordinate an emergency exercise
simulating a possible Super Bowl scenario. The exercise revealed a
number of areas of risk to mitigate, both for Super Bowl, and for the IAA, in
general. She was also part of the team at the Airport’s Emergency
Operation Center during and after the Super Bowl.
Trish holds BS degrees in Aviation Science/Professional Pilot, and
Aviation Management, from St. Louis University. She is very active in her
church and in her downtown Indianapolis neighborhood, where she lives
with her husband and three children.
www.aci-na.org/conferences
15
Ray Bustamante
Director
Catlin Inc.
Ray Bustamante is Managing Director for Catlin’s U.S. construction
professional liability division. He has over 20 years of servicing the
construction professional industry insuring owners, contractors and
designers. He is the principal architect behind the protective E&O
concept.
Catlin insures a large portion of the owner’s protective business in the U.S.
and was ranked no 1 in the ACEC survey for claims service in the design
and construction professional liability field two years in a row. Ray is a
graduate of Valparaiso University with a B.A. in International Economics
and Spanish Cultural Affairs and is a frequent presenter at many industry
gatherings.
www.aci-na.org/conferences
16
AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 2B
One in a Million, Twice in a Week. The Need For Runway Safety Areas
Monday, January 13, 2014
Jeff Hollingsworth
Risk Manager
Port of Seattle
Mr. Hollingsworth has served as the Risk Manager for the Port of Seattle
for the past ten years. The Port of Seattle is a special purpose government
formed in 1911 under enabling legislation in the State of Washington and
has the authority to run Seattle-Tacoma International Airport. In addition
to the airport, the Port of Seattle is a landlord/owner for various marine
container terminals, cruise ship facilities, a grain terminal, marinas, and
various real estate holdings within King County, Washington.
The Risk Manager’s position is a senior management position that reports
to the Chief Financial Officer. The Risk Manager is responsible for the
Port’s Risk Management Department which provides support and expertise
to all Port Divisions in the areas of loss prevention, risk transfer,
construction risk, claims management, enterprise risk management, selffunding of benefits, and general risk financing. Highlights in the past two
years include moving the Port to a self-funded model for medical and
dental benefits and conducting two enterprise risk management
assessments.
Prior to the Port of Seattle, Mr. Hollingsworth spent time working for the
FAA-Northwest Regional Office on fire and life safety programs for new air
traffic control towers; with the Boeing Corporation; and in various
assignments doing loss prevention consulting. He has been employed in
various professional capacities involving risk management since 1986.
Designations include being a licensed professional engineer, in civil and
fire protection in Washington State; and holding industry designations to
include the Certified Safety Professional (CSP); the Certified Risk Manager
(CRM), the Associate in Risk Management (ARM), and the Chartered
Property and Casualty Underwriter (CPCU).
Education includes a BS in Civil Engineering from Montana State
University and a MBA from the University of Washington.
www.aci-na.org/conferences
17
Peter J. Horton
Director of Airports
Monroe County Florida
Peter Horton began his aviation career as a private pilot right out of High
School. After graduating from the University of California at Berkeley, he
became an on call contractor at Stapleton International Airport in Denver
Colorado where he worked for ten years.
He has been an associate of the Key West International Airport since 1988
and the Airport Manager since 1999. His duties as Director of Airports for
Monroe County Florida also include responsibility for the Florida Keys
Marathon Airport.
During his career with Monroe County, the airports have received four
Awards of Merit from the FAA and three Project of the Year awards from
the Florida Dept. of Transportation.
In 2012, He was presented the Air Carrier Airport Manager of the Year
Award, for the FAA Southern Region.
He is a recent recipient of a Prudential Davis Productivity Award presented
by the State of Florida in recognition for his work to install runway safety
areas at EYW.
www.aci-na.org/conferences
18
AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 3A
Indemnification & Claims Handling
Monday, January 13, 2014
Karen Rogers
Insurance & Property Coordinator
Tucson Airport Authority (TAA)
Karen Rogers is the Insurance & Property Coordinator at Tucson Airport
Authority since September 2008.
Currently, she is responsible for claims handling, contract review,
insurance renewal, risk assessment, hazard identification, managing
certificate of insurance database, and working with the respective tenants
for insurance compliance.
Karen holds an AINS designation – Associates in General Insurance; and
is a member of PRIMA, ACI-NA, TAA Safety Committee, and Wellness
programs.
Sean E. Finnegan
Aerospace Claims Manager
ACE North American Claims
Sean Finnegan is the Airport and Special Risk Claims Manager at
ACE USA. He has been working at ACE for 15 years, and he has
handled Airport Owners and Operators General Liability Claims at
ACE for over 12 years. Sean has also worked in other claims units
at ACE, including the ESIS and Special Programs Claims Units at
ACE USA, where he handled CGL claims, Commercial Auto claims,
Products claims and Commercial Property claims for large, selfinsured corporations and sports organizations.
Sean is a graduate of Illinois State University, where he obtained a
B.S. in Criminal Justice Sciences, and a Minor in Psychology. Sean
holds the Casualty Claims Law Associate (CCLA) professional
designation from the American Educational Institute. Sean is also a
veteran of the U.S. Navy who served on board the USS Nassau,
LHA-4 as an Aviation Weapons and Weapons System Specialist.
www.aci-na.org/conferences
19
Bruce R. Marx
Partner
Marlow, Adler, Abrams, Newman & Lewis
Bruce Marx is a partner in the law firm of Marlow, Adler, Abrams, Newman
& Lewis located in Coral Gables, Fl. He has been a practicing defense
attorney since 1991 specializing in the defense of complex claims against
aviation, admiralty and hospitality-related businesses. Part of Bruce’s
aviation practice includes the defense of various airport authorities and
fixed based operators located throughout the state of Florida from
Jacksonville to Key West.
Bruce graduated in 1987 with a B.A. from Tulane University in New
Orleans and obtained his J.D. in 1991 from St. Thomas University in
Miami.
www.aci-na.org/conferences
20
AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 3B
Electrical Safety Awareness
Monday, January 13, 2014
Jeff Hollingsworth
Risk Manager
Port of Seattle
Mr. Hollingsworth has served as the Risk Manager for the Port of Seattle
for the past ten years. The Port of Seattle is a special purpose government
formed in 1911 under enabling legislation in the State of Washington and
has the authority to run Seattle-Tacoma International Airport. In addition
to the airport, the Port of Seattle is a landlord/owner for various marine
container terminals, cruise ship facilities, a grain terminal, marinas, and
various real estate holdings within King County, Washington.
The Risk Manager’s position is a senior management position that reports
to the Chief Financial Officer. The Risk Manager is responsible for the
Port’s Risk Management Department which provides support and expertise
to all Port Divisions in the areas of loss prevention, risk transfer,
construction risk, claims management, enterprise risk management, selffunding of benefits, and general risk financing. Highlights in the past two
years include moving the Port to a self-funded model for medical and
dental benefits and conducting two enterprise risk management
assessments.
Prior to the Port of Seattle, Mr. Hollingsworth spent time working for the
FAA-Northwest Regional Office on fire and life safety programs for new air
traffic control towers; with the Boeing Corporation; and in various
assignments doing loss prevention consulting. He has been employed in
various professional capacities involving risk management since 1986.
Designations include being a licensed professional engineer, in civil and
fire protection in Washington State; and holding industry designations to
include the Certified Safety Professional (CSP); the Certified Risk Manager
(CRM), the Associate in Risk Management (ARM), and the Chartered
Property and Casualty Underwriter (CPCU).
Education includes a BS in Civil Engineering from Montana State
University and a MBA from the University of Washington.
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21
Tim Gangnon
Assistant Manager of Loss Prevention
Minneapolis-St. Paul Metropolitan Airports Commission
Tim Gangnon has been the Assistant Manager of Loss Prevention for the
Metropolitan Airports Commission (MAC) for the past 6 years. While at
the MAC Tim has designed a fleet safety program that has reduced both
the severity and frequency of vehicle accidents. He has implemented
improvements in employee training and safety auditing programs that has
propelled management, supervisors and employees to actively work in the
safety process. Tim has over 37 years in the safety, health and security
field. Prior to working for the MAC Tim managed Safety and Security for a
fortune 100 company. He has a bachelor of science from the University of
Wisconsin-Superior and a Master from the University of Minnesota-Duluth.
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AC I - NA s p e a k e r b i o g r a p h i e s
General Session 2
Property and General Liability Market Overview
Monday, January 13, 2014
Karen Reynolds
Properties and Insurance Officer
Raleigh Durham Airport Authority
Karen Reynolds has been with the Raleigh Durham Airport Authority for 20
years. Her current role is the Properties & Insurance Officer with
responsibilities including planning, directing, and organizing property and
contract management functions for the Authority. Encompasses leasing of
Airport space and property, management of tenant relationships and
contractual arrangements for passenger and cargo air carriers, rental car
companies, fixed base and other general aviation operators, government
tenants, airfield service providers, and non-concession terminal tenants. In
addition, is responsible for management of the Authority’s insurance
program and performing other risk management functions for the
Authority, including identifying and managing exposures and management
of the relationships with the Authority’s insurance agent, broker and
carriers.
Karen is a summa cum laude grade of North Carolina State University with
Bachelor of Arts in Political Science and minor in Law & Philosophy. She
is also a member of the Phi Beta Kappa Honor Society.
She holds an Accredited Commercial Manager (ACoM) certification
through the Institute of Real Estate Management.
www.aci-na.org/conferences
23
John Geisen
Senior Vice President
Aon Aviation
John is a repeat Aon Excellence Roundtable member and part of Aon’s
Aviation National Practice Group, who leads various account teams,
principally airlines. As a member of the National Practice Group, John is
often the Senior Aviation Broker for teams serving airlines, airports, aircraft
product manufacturers, corporate fleets and aircraft lessors. As such, John
has daily interaction with all major aviation markets at the regional,
national and global levels. His teams follow consistent strategies focused
on aiding clients in managing their total costs of risk, including but not
limited to insurance and risk transfer expenses. This typically includes
client contract risk counsel, utilization of actuarial & financial analyses, and
consulting on mitigating severity or frequency of loss. John is also a
frequent conduit to other Aon resources uniquely focused on specific
aviation risk solutions and client opportunities.
Prior to joining Aon, John was a Risk Management Segment, Sales &
Account Lead at Alexander & Alexander, Inc. and a Sales & Account Lead
at Arkwright Mutual Insurance.
John received his Bachelor of Science – Business Administration from
Marquette University. He also received a Mergers & Acquisitions degree
from the Carlson School of Management Executive Development Center,
University of Minnesota. He is a Chartered Property Casualty Underwriter
(CPCU) and an Associate in Risk Management (ARM).
John is marreid with four kids, one of which is still at home, and lives in
Maple Grove MN a northwest suburb of the Twin Cities.
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Richard M. Terlecki
Area Senior Vice President
Arthur J. Gallagher
Richard earned a Bachelor of Arts degree in mathematics and psychology,
as well as a teaching certificate from Heidelberg College, Tiffin, Ohio. He
received his Associate in Risk Management (ARM) designation in February
1992, his Chartered Property and Casualty Underwriter (CPCU)
designation in September 1997, and his Associate in Reinsurance (ARe)
designation in March 2004, all through the Insurance Institute of America.
Richard is located out of Orlando, Florida where he joined Arthur J.
Gallagher & Co.’s Public Entity and Scholastic Division in 1999. Prior to
joining AJG Co. Richard spent the previous 9.5 years as municipal
occupancy specialist and account vice president of sales for Arkwright
Mutual Insurance Company’s (Now FM Global) Public Entities Group,
based in Troy, Michigan. Richard has worked to identify, quantify and
manage exposures that can disrupt the delivery of services, damage public
property, and cost taxpayers money. One of his greatest honors has been
being named to “Risk and Insurance” magazine’s Power Broker as one of
the top six (6) brokers in the world in 2007, 2008, 2011, and 2012 for
Public Entities and as one of the top six (6) brokers in the world in 2010
and 2013 for Aviation as nominated by his clients. (See next page)
Nationally Mr. Terlecki is one of a very few individuals in the industry that
have dedicated themselves to becoming an expert in Public Entity
business. Mr. Terlecki has been a frequent presenter for PRIMA at both
national conferences and at the local chapter level. For several years Mr.
Terlecki has been invited to speak as the Property Expert at the Airports
Council International (ACI) annual conference. He has also written and
published several articles dealing with Public Entity insurance and recently
created and published a first of its kind Business Interruption worksheet
designed specifically for public entities. In August of 2008 Richard was
invited by the Insurance Institute of American to be an instructor for CPCU
#551 Commercial Property Risk Management and Insurance.
Richard has served as the consultant for the City of Boston when they
decided to seek coverage after 50 years of self-insurance and has worked
on programs as small as $18,000 and as large as $12,000,000+ in annual
premium. He has also been responsible for the placements for large
intergovernmental risk pools consisting of over 55 public entities in
Minnesota, over 150 counties and special districts in Montana, 42 counties
in Oklahoma, 47 public entities in Northeastern Illinois, 50+ park districts in
Illinois, 53 public entities in Georgia, 47 counties and other various public
entities in Florida, 535 public entities in Idaho, 308 cities and villages in
Oklahoma, 323 public entities in Missouri, 531 public entities in
Tennessee, 5 of the 30 largest airports in the United States, 5 of the 30
States that purchase property insurance, and finally 12 Transit Authorities
in Ohio and 36 in Michigan, etc. All told Mr. Terlecki has been responsible
for the placement of the coverage for over 5,000+ Public Entities
throughout his career
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AC I - NA s p e a k e r b i o g r a p h i e s
General Session 3
Managing Disaster & Superstorm Sandy
Tuesday, January 14, 2014
Jim Keane
General Manager, Operations Safety, Inspection & Safety
Port Authority of New York and New Jersey
Jim has over 35 years of experience working with the Port Authority of New
York and New Jersey.
Jim is currently the General Manager Operations Safety, Inspection &
Safety - Risk Management Division and is responsible for a team of
Construction Safety, Fire Protection, Occupational Health, and Safety
Management professional men and women. The PANYNJ is an agency
that has high self-insured retentions for both liability and property
exposures, which then turns to Lloyd’s of London, Bermudan and
Continental European Insurance Markets for excess coverage. PANYNJ
Risk Management involves the close coordination of Risk Control activities
with the Risk Financing group, the Agency’s Insurance Brokers and
Underwriters and facility management and Police staff to ensure the safety
of the general public, tenants, and agency employees that travel through or
work at our facilities. The PANYNJ also has a very large Owner Controlled
Insurance Program which covers the Agency’s Capital Program
construction activities Through the efforts of the Treasurer of the Port
Authority, the Assistant Treasurer and Jim, relationships with the London,
Bermudan and Continental European Insurance Markets have greatly
improved and Construction, Liability and Property Insurance Underwriters
now routinely visit the Agency’s properties. In addition to Jim’s efforts
supporting the Agency’s Insurance Programs he serves on the Port
Authority Safety Board and supports the operations of the PA AirTrain
Safety Oversight Board.
Prior to his current position, Jim worked through a number of operational
positions in the Agency's Tunnels, Bridges & Terminals, Port, and Aviation
Departments. Additionally, Jim has worked as a management employee in
the Treasury and Operations Services Departments. After transitioning
into the managerial ranks, Jim gained experience as a Fire Protection
Engineer, Police Safety Engineer, then supervised the Safety Management
section of the Agency's Risk Management group and assumed the duties
of Operations Manager.
Jim Keane is associated with both the American Association of Airport
Executives, with an Accredited Airport Executive (AAE) designation, and
the American Society of Safety Engineers.
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Joseph Braunstein
Senior Vice President & General Aviation Practice Leader
Marsh USA - Aviation
Joseph Braunstein has specialized in aviation insurance for almost 15
years. As general aviation practice leader at Marsh, he is responsible for all
aspects of the general aviation portfolio. This includes corporate operators,
rotorwing operators including all corporate and commercial – off- and onshore helicopters, aviation service companies including ground handlers,
maintenance repair and overhaul companies, aircraft charteroperators,
fractional and aircraft management companies and other aviation-related
business.
His responsibilities also include management of key client relationships,
developing and implementing the business plan, documenting best
practices, driving growth for the practice, fostering positive underwriter
relationships, as well as leading renewal discussions for Marsh's largest
customers. In addition to his responsibilities as the overall general aviation
practice leader, Braunstein also oversees a large number of the New York
and Pittsburgh aviation staff.
Before joining Marsh, Braunstein oversaw all aspects of the general
aviation portfolio, including management of the budget, marketing and all
sales functions, for another major brokerage firm. He started his career as
an underwriter at a major insurance company in Philadelphia.
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Jeb McPherson
Senior Vice President
Marsh Risk Consulting
Jeb McPherson is a senior consultant and FEMA project leader for Marsh
Risk Consulting’s Forensic Accounting and Claims Services (FACS)
Practice. Based out of the Atlanta office, Jeb’s responsibilities include
supervising a staff of experienced professionals in the preparation and
review of damages claims, valuations, and examinations where accounting
expertise is required.
Jeb joined Marsh Risk Consulting in 2000 as a consultant, focusing his
career on investigative accounting and the measurement of damages, with
a specialty in FEMA recovery. The services provided include investigations
of FEMA claims, insurance claims, fidelity loss analyses, construction
claims, fraud examinations, business valuations, and loss of earnings
calculations.
Jeb continues to focus his practice in providing forensic accounting
services to public entities after major catastrophic events. He has assisted
public entities (state agencies, local governments, and private nonprofits)
recover millions of uninsured losses from FEMA after declared disasters.
Jeb is well versed in the Stafford Act and understands FEMA’s Public
Assistance Guide.
Additionally, Jeb has prepared expert reports on behalf of Public Entities
under alternative dispute resolution proceedings including appraisals and
mediation.
Prior to joining Marsh, Jeb served as a senior auditor for the Reznick Group
and performed independent audits of financial statements.
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Robert W. O’Brien
Managing Director
Marsh, National Claims
Robert W. O’Brien, Managing Director of Marsh USA, Inc. is a senior
property claims officer of Marsh USA, Inc.’s National Property Claims
Practice. Part of Mr. O’Brien’s responsibilities is promulgating an equitable
resolution for Marsh USA’s clients for their first-party Property and TimeElement losses.
Mr. O’Brien is one of the senior property claims liaison officers for Marsh’s
major property markets, including FM Global, CNA, Chartis and Lexington
Insurance Companies. Mr. O’Brien works closely with Marsh USA senior
Global Broking and Client Advisory personnel in developing manuscript
language for Marsh property clients. Mr. O’Brien is also a resource on the
practical and historical interpretation/ application of various property policy
coverage provisions.
Mr. O’Brien works closely with Global Claims Leadership on the
development and implementation of Marsh’s Catastrophe Response Plan
which allows Marsh USA, Inc. to respond to clients claims following a
natural or man-made catastrophic incident. He also coordinates the Marsh
Property Claims response immediately following a catastrophic event.
Mr. O’Brien began his career in 1980 with Johnson & Higgins and
subsequently became part of the Marsh organization. Mr. O’Brien attended
The College of Insurance. During Mr. O’Brien’s career he has been
intimately involved with many large, complicated losses involving the oil
and gas, chemical industry, as well as the manufacturing, hospitality, multi
family dwelling, mercantile and financial institution businesses, including
several larger losses arising from the World Trade Center attack of 9/11/01
as well as numerous losses from recent active Hurricane Seasons and the
Haiti Earthquake including resolution of several complex claims for several
large retail clients as well as clients in the hospitality, chemical and
manufacturing industries.
Mr. O’Brien holds licenses in Virginia and Washington, DC as a Property &
Casualty Agent and as a Property & Casualty Consultant.
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AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 4A
Employment Practices and Professional Liability
Tuesday, January 14, 2014
Stan Van Ostran
Vice President and Chief Financial Officer
Metropolitan Nashville Airport Authority
Stan Van Ostran has been the Vice President and Chief Financial Officer
for the Metropolitan Nashville Airport Authority since 2008, with
responsibilities for Finance, Properties, Procurement, Business
Development and Risk Management. In 2012, Stan was named “CFO of
the Year” by the Nashville Business Journal. Stan is an International
Airport Professional and Accredited Airport Executive. He is also an
Attorney, Certified Public Accountant, Certified Internal Auditor, Certified
Fraud Examiner, Chartered Global Management Accountant, Certified
Financial Services Auditor, Certificate in Risk Management Assurance and
Certified Procurement Officer. Stan holds a Juris Doctorate from the
University of Tulsa and practiced law as counsel for Oklahoma’s largest
commercial insurance carrier and in private practice with emphasis in
securities and financial transactions. He previously served the State of
Oklahoma in several management roles, including lead positions with the
Oklahoma Department of Central Services, Oklahoma Capital Improvement
Authority, and the Oklahoma Lottery Commission, where he administered
statewide programs for purchasing, risk management, fleet and property
management services, and bond administration and financing. Stan was
instrumental with the Oklahoma Lottery Commission having the fastest start
up of modern day lotteries, beginning operations shortly after the lottery
was authorized. Stan previously worked as an internal auditor for
McDonnell Douglas Corporation, then the nation’s largest aerospace and
defense contractor, and began his career as an auditor for a large CPA
firm.
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Linda Hines
Senior Vice President
Willis
Linda’s clients include a number of public, private and non-profit
organizations. She works closely with established and emerging
companies in the areas of Directors and Officers, Fiduciary, Employment
Practices, Professional and Cyber Liability. She served as Assistant
General Counsel and Director of Corporate Services for a privately-held
company for nearly 8 years. Previously, she held positions in commercial
lending, marketing and human resources with a major financial institution.
Linda’s responsibilities include the strategy development, marketing and
placement of all FINEX coverages. She is also responsible for day to day
responses to all issues and concerns raised by clients she works with on
FINEX issues and related matters, as well as coordinating other resources
from within her practice group.
Linda has more than 25 years of brokerage and risk management
experience. She is based in Atlanta and serves our clients in all parts of
the U.S. and abroad.
Linda has a Juris Doctorate degree from William Mitchell College of Law
and a B.S. from Mankato State University. She has earned the Registered
Professional Liability designation from the Professional Liability
Underwriting Society and the Associate in Risk Management designation
from the Insurance Institute of America.
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AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 4B
Legislative & Regulatory Risk
Tuesday, January 14, 2014
Bill Hoyt
Insurance Risk Manager
Minneapolis-St. Paul Metropolitan Airports Commission
Bill Hoyt is the Insurance Risk Manager for the Metropolitan Airports
Commission (MAC) which owns and operates the Minneapolis-St. Paul
International Airport and 6 regional airports. The Commission is finalizing
$3B of construction that started in1997. In addition, the Commission
participated in a Light Rail Transportation project which involved the
construction of two 1.7 mile tunnels and a station under the international
airport.
Prior to joining MAC in 1996, he worked in risk management and
operations for several entities in addition to an insurance broker.
He holds a BA from the University of Minnesota, Duluth and a MS from
Central Missouri State University. He is a Certified Safety Professional.
Deborah C. McElroy
Interim President
Airports Council International – North America
Deborah McElroy serves as Interim President and Executive Vice
President, Policy and External Affairs. McElroy joined ACI-NA in December
2006 as Senior Vice President, Government Affairs, after serving for seven
years as the president of the Regional Airline Association (RAA)
McElroy assumed her position as Executive Vice President, Policy and
External Affairs in August 2007 where she oversees the government affairs,
communications and marketing, safety and security, environmental and
technical operations departments, coordinating policy and regulatory issues
to effectively advance the airport industry agenda.
Prior to joining RAA in 1987, McElroy was employed by the U.S.
International Trade Commission as their senior aerospace industry analyst
and the U.S. Department of Labor as an international economist.
A graduate of the University of Maryland, with a degree in economics,
McElroy has more than 25 years of experience in aviation, regulatory and
trade issues.
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AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 5A
Challenges in Establishing Insurance Requirements
Tuesday, January 14, 2014
Norma Essary
Vice President of Risk Management
Dallas/Fort Worth International Airport
Norma Carabajal Essary is the Vice President of Risk Management at
DFW International Airport (DFW), the fourth busiest Airport in the world.
She is also one of the highest-ranking Latinas in the aviation risk
management industry worldwide. In her role, she is responsible for the
enterprise’s risk management, occupational health and safety,
property/casualty, workers’ compensation, family and medical leave,
short/long term disability, absence management, return to work programs,
ADA and reasonable accommodation, employee assistance program, drug
testing, ergonomic/fitness for duty compliance, DFW LiveWell (wellness)
program, and HIPAA privacy and security compliance.
She has a Bachelor in Business Administration (BBA) from Texas State
University and a Master of Business Administration (MBA) from Texas
Woman’s University. Other accredited risk management designations
include a Chartered Property Casualty Underwriter (CPCU) and Associate
in Risk Management (ARM).
Norma also oversees a construction specific, $2.1B Rolling Owner
Controlled Insurance Program which will support the Airport’s capital
development projects over the next 7 – 10 years. The comprehensive
controlled insurance program is designed to include the following
components: Administration, Contractor Enrollment, Background
Screening, Site Badging, Claims and Medical Service Management, Safety
Training, Capital Assistance and Surety Bonding, and Drug Testing
programs. The program is expected to impact more than 8 - 10,000
construction industry workers employed in the development of the Airport’s
infrastructure.
Among Norma’s achievements include the Integrated Disability Program
overseeing the organization’s absence management practices, and the
implementation of the Airport’s first wellness program and LiveWell
Advisory Council, whose goals are to improve the health culture, employee
well being, and organizational productivity. She also serves as the Chief
Risk Officer of the Risk Council for the Airport’s Enterprise Risk
Management Program which works to support business strategy with risk
assessment oversight processes.
She has been named by D CEO Magazine as one of the Top Risk
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Management professionals (2012) and was an honoree of the Dallas
Business Journal (DBJ) 2012 Women in Business Awards. Other awards
include the 2012 DBJ North Texas Healthiest Employer Award; recipient
of the Texas Public Risk & Insurance Management (PRIMA) Achievement
Award for Integrated Disability (2011), LiveWell Program (2008), and
Enterprise Risk Management (2008); Champions in Health Recipient,
American Heart Association – Worksite Innovation, Platinum Award for
years 2011, 2010, and 2009, and the Texas PRIMA - 2009 Risk Manager
of the Year for State of Texas.
Johnny Fontenot
Executive Vice President
McGriff, Seibels & Williams – a Division of BB&T
Johnny Fontenot is the Executive Vice President for McGriff, Seibels &
Williams, Inc, a division of BB&T, Inc. Johnny attended McNeese State
University in Louisiana before starting his insurance career as a Claims
Adjuster for GAB. Johnny then spent 9 years as Claims and Risk
Manager for multiple governmental entities before joining Sedgwick as a
Broker specializing in public entities in 1993. Johnny has also served on
the Board of Directors of the Texas Public Risk Management Association.
Johnny is a Chartered Property and Casualty Underwriter, and has the
Associate of Risk Management and Associate of Claims designations.
Johnny is a frequent speaker both nationally and locally on public risk
management issues and has been a guest lecturer at multiple university
risk management schools.
Robert Waggoner
Senior Vice President
McGriff, Seibels & Williams – a Division of BB&T
Robert Waggoner is Senior Vice President in the Public Entity Division for
McGriff, Seibels, and Williams, Inc, a division of BB&T, Inc. Robert holds
the Associate in Risk Management (ARM) and Certified Governmental
Benefits Administrator (CGBA) designations. Prior to joining McGriff,
Robert was Risk Manager and Risk Specialist for multiple governmental
entities. Robert served six years on the Texas Public Risk Management
Association Board of Directors, and was named Risk Manager of the Year
by TX PRIMA in 2002. For the past ten years, Robert has provided
insurance brokerage services and risk management consulting to multiple
Public Entities across the United States. Robert is a frequent speaker at
National and State Risk Management conferences.
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AC I - NA s p e a k e r b i o g r a p h i e s
Concurrent Session 5B
Construction Risk
Tuesday, January 14, 2014
Stan Van Ostran
Vice President and Chief Financial Officer
Metropolitan Nashville Airport Authority
Stan Van Ostran has been the Vice President and Chief Financial Officer
for the Metropolitan Nashville Airport Authority since 2008, with
responsibilities for Finance, Properties, Procurement, Business
Development and Risk Management. In 2012, Stan was named “CFO of
the Year” by the Nashville Business Journal. Stan is an International
Airport Professional and Accredited Airport Executive. He is also an
Attorney, Certified Public Accountant, Certified Internal Auditor, Certified
Fraud Examiner, Chartered Global Management Accountant, Certified
Financial Services Auditor, Certificate in Risk Management Assurance and
Certified Procurement Officer. Stan holds a Juris Doctorate from the
University of Tulsa and practiced law as counsel for Oklahoma’s largest
commercial insurance carrier and in private practice with emphasis in
securities and financial transactions. He previously served the State of
Oklahoma in several management roles, including lead positions with the
Oklahoma Department of Central Services, Oklahoma Capital
Improvement Authority, and the Oklahoma Lottery Commission, where he
administered statewide programs for purchasing, risk management, fleet
and property management services, and bond administration and
financing. Stan was instrumental with the Oklahoma Lottery Commission
having the fastest start up of modern day lotteries, beginning operations
shortly after the lottery was authorized. Stan previously worked as an
internal auditor for McDonnell Douglas Corporation, then the nation’s
largest aerospace and defense contractor, and began his career as an
auditor for a large CPA firm.
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35
Mindy Price
Chief PACE Setter
Direct Effect Solutions
Direct Effect Solutions, Inc. is a DBE, FBE and EDGE designated
company. DES is a nationally recognized aviation consulting firm that
brings to the team a great wealth of expertise and experience working with
airport executives to execute enterprise level programs to increase work
performance.
Mindy Price’s professional experience spans more than 25 years of
consulting, strategic planning and enterprise level organization
management. She has spent the past six years immersed in consulting
projects for airports across the country. She has spoken at multiple
aviation conferences for ACI and AAAE to provide the expertise back to
the aviation community. She has recently completed two ACRP research
projects include ACRP 01-18 “Application of Enterprise Risk Management
at Airports” and ACRP 06-02 “Airport Leadership Development Program”.
Her work in aviation focuses on executing strategic enterprise level
programs including implementing her copyrighted ‘PACE System’, a
workforce management methodology.
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AC I - NA s p e a k e r b i o g r a p h i e s
General Session 4
Environmental Risk
Tuesday, January 14, 2014
Frank Rivera
Director of Risk Management and Workers’ Compensation
Massachusetts Port Authority
Frank has 16 years of public sector insurance experience with the last 5 at
Massport.
Frank is currently the Director of Risk Management & Workers’
Compensation. The Risk Management Unit is responsible for identifying
and eliminating risks that present a threat to the Authority’s profitability and
organizational success. The Unit is also responsible for providing
expertise to all Authority Units in the areas of claims management, risk
transfer and risk financing. Frank is also responsible for oversight of the
Authority’s self insurance fund.
Frank received a BS in Political Science from Salem State College.
Frank and his wife Linda reside in Lynnfield MA.
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Veronica W. Benzinger
Managing Director – Chief Broking Officer
Aon Risk Solutions – Environmental Practice Group
Veronica Benzinger is a Managing Director and Chief Broking Officer of
Aon Risk Solutions’ Environmental practice. She is responsible for leading
the environmental broking team Nationally and manages the Southeast
region. Ms. Benzinger specializes in finding solutions for clients that
address their environmental risks. She designs and implements complex
environmental risk management programs for clients worldwide. Her
responsibilities include coordination of specialized environmental
marketing/brokerage resources in the implementation of integrated
environmental risk management programs.
Ms. Benzinger’s experience includes thirty years in commercial insurance.
During her time with Aon she has served as Department Manager, Group
Leader and Account Executive and her responsibilities have included all
areas of account management and team coordination. She holds a BBA
from Hofstra University. Recognized as Environmental Power Broker by
Risk and Insurance Magazine in 2007, 2008 and 2011. Ms. Benzinger is
also a Board Member of Mayor of Miami-Dade County’s Sustainability
Advisory Board.
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AC I - NA s p e a k e r b i o g r a p h i e s
General Session 5
Challenges in Validating Insurance Requirements and
Compliance
Tuesday, January 14, 2014
Scott Gibbons
Vice President of Administration
Cincinnati/Northern Kentucky International Airport
Scott Gibbons is the Vice President of Administration for the
Cincinnati/Northern Kentucky International Airport (CVG), a position he has
held since August, 2011. Scott has been employed by CVG since 2002
and previously served as the Airport’s Director of Contract & Procurement
Administration; Senior Manager of Contract Administration & Risk
Management; and Risk Manager.
Scott has been actively involved in Airport’s Council International (ACI)
since 2006. Scott is currently a member of the risk management
committee steering group and served as the committee’s chairman in
2007. Scott is also a past member of the economic committee steering
group.
Scott earned a master’s degree in Air Transportation Management from
Embry-Riddle Aeronautical University and has served as an adjunct
instructor for Embry-Riddle’s Cincinnati Area Campus. Scott also holds a
master’s degree from Eastern Kentucky University’s College of Justice &
Safety.
Scott completed the FAA’s basic and advanced Airport Safety &
Operations Schools in 2005 and earned his Accredited Airport Executive
(AAE) designation from the American Association of Airport Executives in
2009. Scott is currently pursuing the International Airport Professional
(IAP) designation through the joint ACI-ICAO Airport Management
Professional Accreditation Program. Scott is also a 2012 graduate of the
Cincinnati USA Regional Chamber of Commerce C-Change program.
Prior to joining CVG, Scott was employed by the City of Newport, KY.
Scott resides in greater Cincinnati with his wife and three children.
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Jeff Hollingsworth
Risk Manager
Port of Seattle
Mr. Hollingsworth has served as the Risk Manager for the Port of Seattle
for the past ten years. The Port of Seattle is a special purpose government
formed in 1911 under enabling legislation in the State of Washington and
has the authority to run Seattle-Tacoma International Airport. In addition
to the airport, the Port of Seattle is a landlord/owner for various marine
container terminals, cruise ship facilities, a grain terminal, marinas, and
various real estate holdings within King County, Washington.
The Risk Manager’s position is a senior management position that reports
to the Chief Financial Officer. The Risk Manager is responsible for the
Port’s Risk Management Department which provides support and expertise
to all Port Divisions in the areas of loss prevention, risk transfer,
construction risk, claims management, enterprise risk management, selffunding of benefits, and general risk financing. Highlights in the past two
years include moving the Port to a self-funded model for medical and
dental benefits and conducting two enterprise risk management
assessments.
Prior to the Port of Seattle, Mr. Hollingsworth spent time working for the
FAA-Northwest Regional Office on fire and life safety programs for new air
traffic control towers; with the Boeing Corporation; and in various
assignments doing loss prevention consulting. He has been employed in
various professional capacities involving risk management since 1986.
Designations include being a licensed professional engineer, in civil and
fire protection in Washington State; and holding industry designations to
include the Certified Safety Professional (CSP); the Certified Risk Manager
(CRM), the Associate in Risk Management (ARM), and the Chartered
Property and Casualty Underwriter (CPCU).
Education includes a BS in Civil Engineering from Montana State
University and a MBA from the University of Washington.
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