CLUSTER Health Science Education CONCENTRATION Allied Health Sciences WEVIS CODE HE0764 Dental Laboratory Technology National Consortium for Health Science Education Health Care Standards http://www.healthscienceconsortium.org/docs/therapeutic_svcs_pathway.pdf National Board for Certification in Dental Laboratory Technology http://www.nbccert.org American Dental Association www.ada.org/sections/educationAndCareers/docs/dlt_ssg.doc Sample of reported job titles upon completion of the Therapeutic Services cluster: Dental Lab Technician, Denture Technicians, Crown & Bridge Technicians or provision of supplemental training for persons previously or currently employed in this occupation Sample of reported job titles upon completion of additional education: Dental Ceramist, Dental-Laboratory Technician, Finisher, Denture, Orthodontic Technician, Contour Wire Specialist INDUSTRY CREDENTIALS Certified Dental Technician (CDT) See Addendum at http://careertech.k12.wv.us/health.html for additional resources and information. REQUIRED COURSES *Note: A minimum course completion score of 80% is required to progress to next course. WVEIS Code 0621 0622 0623 0624 0625 0626 0627 0628 Course Dental Laboratory Orientation General Dental Laboratory Techniques Crown and Bridge Ceramics Partial Dentures Complete Dentures Orthodontics Application in Dental Laboratory Technology RECOMMENDED PREREQUISITE 0621 Introduction to Health Care *Note: students entering the Dental Laboratory Technology program should have a current CPR/AED for Health Care Provider or Professional Rescuer and First Aid certification. SKILL SETS Career Preparation Skills Safety Practices Leadership Development Patient/Client Customer Service Academic Foundation Communications 1 Legal Responsibilities Ethics Technical Skills 2 Skill sets for Career Preparation Skills, Safety, Leadership Development and Patient/Client Customer Service should be integrated throughout the concentration as remaining skill sets are delivered. Skill Set Knowledge Objectives Career Preparation Skills Students will demonstrate knowledge of Performance Objectives career paths. goal development and achievement. attitudes and work habits that support career retention and advancement. personal qualities and abilities needed to be effective with children. communication in varied contexts. Students will Skill Set Knowledge Objectives relate skills and abilities to possible career pathways. explain methods of goal development. discuss methods of time management and task coordination. practice professionalism in punctuality, appropriate dress, task completion, etc. investigate methods of supervision such as giving and receiving feedback and instruction. develop and present a statement of their personal work ethic beliefs. prepare an application, cover letter, resume and thank you letter. create a personal portfolio for use when applying for employment. practice simulated job interviews. Safety Practices Students will demonstrate knowledge of Performance Objectives Students will Skill Set Knowledge Objectives infection control. controlling the growth and spread of microorganisms. explain principles of infection control. perform hand washing according to Centers for Disease Control regulations. don and remove non-sterile gloves. Leadership Development Students will demonstrate knowledge of public speaking. parliamentary law. leadership concepts. characteristics of effective teams and organizations. 3 Performance Objectives Students will Skill Set Knowledge Objectives develop and deliver speeches. participate in meetings using parliamentary procedure. attend leadership conferences and training (local, state and/or national). volunteer in community service opportunities. participate in career development events. Patient/Client Customer Service Students will demonstrate knowledge of Performance Objectives customer service. patient/client satisfaction. patient/client needs assessment. quality for services. Students will demonstrate respectful and empathetic treatment of all patients/clients. hear and work to resolve complaints from patients/clients or the public. check completed work for spelling, punctuation and format. greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. answer inquiries pertaining to patient/client care policies and services and work to resolve patient/client complaints. measure and assess patient/client and employee satisfaction. confer with patients/clients by telephone or in person to provide information about health care or services, take orders from superiors, obtain details of complaints and forward to instructor/supervisor. keep records of patient/client interactions, recording details of inquiries, complaints or comments, as well as actions taken per health care institution guidelines. check to ensure that appropriate changes were made to work toward resolving patient/client problems. describe points of patient/client safety and respond to questions. investigate and work to resolve complaints regarding food quality, service or patient/client care within your scope of practice. identify the characteristics of each health care industry’s target market. 4 Dental Laboratory Orientation Skill Set Knowledge Objectives Performance Objectives WVEIS 0621 Academic Foundation Students will demonstrate knowledge of dental laboratory careers. certification by the national board for certification of dental laboratory. career readiness. role of a laboratory manager. infectious disease and hazard control. legal, ethical and historical aspects of dental laboratory. preventive dentistry. Students will identify the five career majors offered in the dental laboratory. summarize the three pathways for certification by the National Board for Certification of Dental Laboratory. design essential documents to support career readiness in the dental laboratory field. practice completing applications for actual positions found in the dental laboratory field. prepare for the various stages of the employment selection process. outline the major functions of a lab manager in the industry and compare with the program lab manager’s responsibilities. describe and demonstrate Standard Precaution procedures used in a dental laboratory. summarize infection control practices necessary in a dental laboratory. describe the importance of bloodborne pathogens within the dental laboratory field. summarize the role of OSHA in the dental laboratory. describe the regulations regarding transferring products to a second container. explain the use of MSDS. list personal protective equipment used with hazardous materials. identify the category dental laboratory technicians fall under in the occupational exposure, and explain why. list proper equipment safety practices all students will be required to follow. summarize each of the thirteen personal safety hazards. exhibit use of proper Personal Protective Equipment (PPE) required in the dental lab program. define the emergency equipment found in the dental lab and state how and when it is to be used. describe past dental treatment. discuss the historical development dental lab techniques. describe dental laboratory associations. identify where the National Association of Dental Laboratories is located. summarize the three pathways for certification by National Board for Certification of Dental Laboratory. identify the application process to become certified. identify the different ways a person may receive fluoride. 5 explain the most effective form of fluoride. demonstrate the proper way to brush and floss your teeth. summarize the progression of periodontal disease. Skill Set Knowledge Objectives Legal Responsibilities/Ethics Students will demonstrate knowledge of Performance Objectives jurisprudence. ethics. laws governing dental labs and technicians. Students will explain the difference between ethics and jurisprudence. discuss the difference between legal and moral. identify the purpose of the Board of Dentistry. given a scenario, analyze the West Virginia laws governing dental labs and dental lab technicians. 6 General Dental Laboratory Techniques Skill Set Knowledge Objectives Communication Students will demonstrate knowledge of Performance Objectives utilize proper dental terms that describe oral anatomic structures. list terminology that is used to identify location of hard and soft oral structures and surfaces. describe the different branches of dentistry. identify roles and responsibilities of various dental professionals. explain the common dental diseases, as well as the basic causes and treatments for these diseases. understand what causes change in tooth color and techniques to prevent or change tooth color. describe dental materials, tooth morphology, oral anatomy and occlusion. Technical Skills Students will demonstrate knowledge of Performance Objectives dental terminology. Students will Skill Set Knowledge Objectives WVEIS 0622 general laboratory techniques. Students will evaluate preliminary and final impressions. prepare and evaluate casts. fabricate custom impression trays. articulate casts, using non-adjustable and semi-adjustable articulators. develop functional occlusion on articulated casts. adhere to OSHA’s hazardous communication standards. transcribe work authorizations. adhere to infection control practices in the dental laboratory. Skill Set Knowledge Objectives Performance Objectives Academic Foundation Students will demonstrate knowledge of human anatomy of the mouth. anatomy of teeth. Students will analyze groups of teeth. analyze the surfaces of teeth. differentiate the structures of adult human teeth. explain development and landmarks of teeth. 7 Crown and Bridge Skill Set Knowledge Objectives WVEIS 0623 Academic Foundation/Technical Skills Students will demonstrate knowledge of Performance Objectives working models. dies. waxing restorations alloys. casting. Students will prepare and evaluate casts with removable dies. trim dies and working margins. identify various margin designs. fabricate wax patterns. sprue and invest patterns. burnout and cast restorations. seat and finish castings to dies. finish and polish restorations. fabricate multi-unit restorations. 8 Ceramics WVEIS 0624 Skill Set Knowledge Objectives Performance Objectives Academic Foundation/Technical Skills Students will demonstrate knowledge of dental porcelain. alloys used to fabricate for restorations. metal designs. model construction. Students will describe the components of dental porcelain. describe the early porcelain-fused-to-metal systems. identify various alloys used in the fabrication of pfm restorations. identify and explain the uses of opaque, body, incisal, modifier, glaze and stain porcelains. demonstrate proper metal design for individual and multiple-unit pfm restorations. demonstrate proper spruing, investing, burnout, casting and metal finishing techniques. describe the concept of degassing and metal porcelain bonding. demonstrate approved techniques for opaque, body and incisal porcelain application. identify various porcelain firing cycles. demonstrate approved techniques for contouring and glazing porcelain. describe the basic concepts of staining, the color wheel and hue, chroma and value. demonstrate and understanding of porcelain furnace calibration and maintenance. 9 Partial Dentures WVEIS 0625 Skill Set Knowledge Objectives Academic Foundation/Technical Skills Students will demonstrate knowledge of Performance Objectives physical properties, use and manipulation of dental materials. dynamics of occlusion. problem-solving skills as related to dental materials. Students will identify of the components of a removable partial denture, including various clasp designs. articulate the principles of surveying and design. perform blockout procedures. duplicate master casts. transfer a design to the master cast. fabricate the wax pattern. evaluate spruing and investing patterns. discuss burnout and cast frameworks utilizing recognized alloys. describe finishing and polishing frameworks. evaluate the fit of the framework to the master cast. arrange teeth on the frameworks. perform waxing-up, processing, recovering and finishing removable partial denture bases. perform various repair procedures. 10 Complete Dentures Skill Set Knowledge Objectives WVEIS 0626 Academic Foundation/Technical Skills Students will demonstrate knowledge of Performance Objectives physical properties, use and manipulation of dental materials. dynamics of occlusion. problem-solving skills as related to dental materials. Students will construct base plates and occlusion rims. arrange a balanced set-up using anatomical teeth. contour denture wax-ups prior to try-in and processing. flask, pack, process and recover dentures. remount dentures. equilibrate occlusal discrepancies. finish and polish dentures. use a semi-adjustable articulator during fabrication of complete denture prostheses. reline and repair dentures. fabricate surgical templates. 11 Orthodontics Skill Set Knowledge Objectives Performance Objectives WVEIS 0627 Academic Foundation/Technical Skills Students will demonstrate knowledge of physical properties, use and manipulation of dental materials. dynamics of occlusion. problem-solving skills as related to dental materials. Students will prepare and evaluate study casts. identify the components of orthodontic appliances including various types of arch wires, clasps and springs. identify and categorize appliances. fabricate retainers, space maintainers and tooth moving appliances. contour various types of arch wires, clasps and springs. fabricate, finish and polish auto polymerizing resin appliances. solder and placement of bands. repair acrylics. 12 Application in Dental Laboratory Technology Skill Set Knowledge Objectives Technical Skills Students will demonstrate knowledge of Performance Objectives WVEIS 0628 skills needed for employment in the dental lab setting. attributes needed by laboratory employees. necessary steps for professional employment. Students will apply knowledge and skills developed in school to a commercial dental laboratory environment. demonstrate confidence in his/her ability to work successfully as a dental laboratory technician. demonstrate the ability to complete laboratory tasks with increasingly less supervision. demonstrate skill in multi-tasking in the laboratory environment. demonstrate skill and competence in preparing a comprehensive personal portfolio including resume, sample letters, prepared written responses to potential interview questions, sample of laboratory projects and photographs. demonstrate skill and competence in completing a work log of laboratory tasks performed. demonstrate skill and competence in preparing a cost of living report. 13