INTERNAL ASSESSMENT TEST – 1
Date
: 19/08/2015
Subject & Code : INDUSTRIAL RELATION AND LEGISLATION 12MBAHR301
Name of faculty : Dr. J.SHANTHILAKSHMI
Max Marks: 50
Section: III Sem
Time : 11.30 AM -1.00
PM
Note: Answer all questions
1 (a)
Define IR
(3 marks)
IR includes individual relations and joint consultation between employers and
employees at the place of work , collective relations between employers and their
organizations and the trade unions and the part played by the state in regulating the
relations.
(b)
Briefly explain the Early trends in IR and employment
Early Trends in IR
Loss of Freedom
Unhygienic working conditions
Employment of children
Freedom to co Declining stability and security in Employment
Declining labour intensity
Trends in Employment
Growing irregular labour force due to extensive use of casual, contract, contingent, part
time, temporary, fixed term, job sharing
Shift from contract of employment to contract for service 9self employment)
Increase in home based work
Declining or extinction of a few occupations and birth of few others
Declining mutual commitment
Declining influence of trade unions
Dynamics of Market
(7 marks)
Pursuit of self interest
(c)
Write in detail on various approaches to IR
(10 marks)
Psychological approaches
Sociological Approach
Human Relations approach
Socio ethical approach
Gandhian Approach
System Approach
2 (a)
What is Code of Discipline?
(3 marks)
Government induced, self imposed, mutually agreed voluntary principles of Discipline
and relation
It aims at preventing disputes by providing voluntary and mutual settlement of disputes
through Negotiations, Voluntary Arbitration, Conciliation with out the interference of
outside agency
Restraints the parties from unilateral action and induces them to make use of existing
machinery
It compels the parties not involve in Strikes
(b)
Briefly explain the importance of Collective Bargaining
(7 marks)
It provides the method of regulation of employment
It provides a solution to the problem of sickness in industry
ensures the social security benefits to the employees
It provides the flexible means of adjustment of wages and employment conditions
according to economical and technological changes in the Industry
It creates new and varied procedures for the solution of a problems and when they
arise.
As the vehicle of Industrial peace , it is the most important and significant aspect of
labour –management relation.
(c)
“The need for IR knowledge for management students in the present scenario is
completely negligible” Give your comments. Explain the Dunlop’s view on Collective
Bargaining
(10 marks)
The following points to be explained in detail
Industrial relation patterns, organised sector and its impact on unorganised sector
Unions are important force in Indian Political system
Varying Patterns of IR
Status difference in the workforce of Public and private sector
Perspective by Dunlop A system which establishes, revises and administers many of the
rules which govern the workers’ place of work
A procedure which determines the quantum of compensation for the employees which
influence the distribution of economic gains
A method of settling disputes
3
Case Study: Shifting of wholesale, planning & distribution, and the commercial department to
Batanagar, despite opposition from the trade unions.
implementation of a massive revamping exercise in which more than 250 managers and
their juniors were asked to quit.
Bata decided to stop further recruitment, and allowed only the redundant staff to fill the
gaps created by superannuation and retirements.
The management offered its staff an employment policy that was linked to sales-growth
performance.
Bata was plagued by perennial labor problems with frequent strikes and lockouts at its
manufacturing facilities. The company incurred huge employee expenses
Twice officers were assaulted followed by dismissal of employees by management and
strike by employees
Contract operations, strike, lockout
(10 marks)
INTERNAL ASSESSMENT TEST – 1
Date
: 17/08/2015
Subject & Code : CONFLICT AND NEGOTIATION MANAGEMENT14 MBAHR306
HR
Name of faculty : Dr. J.SHANTHILAKSHMI
11.00AM
Max Marks: 50
Section: IV Sem Time : 08.30-
Note: Answer all questions
1 (a)
Define Conflict and write down the components of same
(3 marks)
A process that begins when one party perceives that an other party negatively affected
or is about to negatively affect something that first party cares about.
Communication, Competition, Inconsistency, Diversity, Perception Interdependency,
Emotional Intelligence
(b)
Explain the different perspectives on Conflict
(7 marks)
1.Cognitive perspective
Individuals are fundamentally goal oriented whose capacities to use information and
accomplish their goals and objectives drive their existence.
People are unique and they produce and interpret messages and information in unique
ways
Note: Psychological mechanism of encoding, decoding, planning, strategizing
remembering and imagining are the building blocks of cognitive perspective
2.Interactional Perspective:
According to this individual’s behaviour in a given situation with others determines how
other individual will behave..
The actions and behaviours are series of interconnected events..
This also embraces the idea of mutual influence..
(c)
Conflict is unavoidable in Life… and it is required for the success of a group” Do you
agree? Why?
According to Human Relations view: Conflict is a natural one..
It has to be accepted as reality.
(10 marks)
It leads to better performance..
Successful conflict management does not mean total elimination of Conflict …
It includes sustaining a target level and selecting a suitable strategy,,
2Conflict is not only positive and it is must for better performance of the group..
This view believes that harmonious, peaceful and cooperative group will become static,
irresponsive to the need for change and innovation
Base on the above views the positive aspects of the conflicts to be discussed.
2 (a)
List out the results of Conflict
(3 marks)
Functional conflict is cr eation or resolution of conflict which leads to constructive
problem solving, quality decisions, stimulating involvement in the group and group
cohesion.
Dysfunctional conflict is undesirable one which tends the people to avoid,
communication issues, leads to break in personal and professional relationship.
(b)
Explain the types of Conflict
(7 marks)
Goal Conflict: occurs when individual selects or assigned with goals which are
incompatible with one another..
Affective conflict: Incompatible feelings and emotions with in the individual or between
the individuals in a group(This may be emotional, social or personal conflict also)
It consumes lot of energy and block the individual from performance
Cognitive conflict: This occurs when ideas and thoughts with in the individual and
between the individuals are incompatible…
Procedural Conflict :When the group members disagree with procedures to be followed
in accomplishing goals
(c)
Which model of conflict you think is much acceptable in day to day scenario?
Substantiate your answer .
Importantly two models are explained:
1.Structural Model
2.Process Model
This model views conflict as the internal dynamics between two or more parties.
(10 marks)
The stages in this model are:
1.Frustration : This will arise when one party perceives that other party interferes in
needs, wants and goals
Factors precipitating the condition for conflicts are: Communication, structure and
personal variables
2.Conceptualization
3.Behaviour
4.Interaction
5.Outcome
2.Structural model identifies the parameters so that the conflict arises:
Behavioural Predispositions (motives, abilities and personality)
Social pressure(cultural values, organizational pressure, work groups norms and
interest)
Incentive structure (reality which give rise to conflict such as the interest/
competitiveness)
Rules and procedures( decision making rules, regulations, procedures, arbitration which
shape the behaviour of conflicting parties)
Hence conflict may be defined as interpersonal dynamic which is shaped by internal and
external environments of the parties involved and this is manifested in a process which
affects the performance
3
Case study:
Students are expected to use the knowledge on Various levels of conflict such as Intra
personal, Interpersonal, Group and Organizational conflict and to identify the level of
conflict occurs in the case given.
(10 marks)