Faculty Orientation Handbook School Year 2013-2014 Addendum to Faculty Orientation Handbook Rev. 8/2012 tbc Rev. 8/2013 tbc Guidelines for Nursing Faculty Welcome to the Kentucky Children’s Hospital. We hope that you and your students have a satisfying experience that is both an excellent learning resource and a potential place of employment for graduating students. In order to assure quality care for patients in the Kentucky Children’s Hospital and a meaningful education experience for nursing students, the following expectations for faculty have been developed: • It is desirable for faculty to be active in the practice of nursing care of children. It is preferred that faculty be employed in Nursing at the Kentucky Children’s Hospital. Faculty working “on call” must work at least eight (8) hours per month and complete the annual competency and employee health requirements. • All new faculty must meet with the KCH Staff Development Specialist, prior to the beginning of the clinical rotation. For Faculty who are NOT employed by the Kentucky Children’s Hospital, or who have not worked at KCH for more than two years, completion of the Kentucky Children’s Hospital “Initial Shills Checklist for RN’s” and the “Record of Initial and Ongoing Competency Activity” are required prior to beginning a clinical rotation. You can anticipate spending one – two shifts to complete these activities. The document is attached at the end of this handbook. • The clinical faculty member is responsible for presenting documentation of successful completion of the above to the KCH Staff Development Specialist. This documentation must be presented before the first clinical day. • Clinical Faculty are also responsible for communicating with the Staff Development Specialist or the Patient Care Manager for that unit, for any new policies or procedures implemented during the year. • For faculty convenience, documents going to the Student Placement Coordinator may be placed in the KCH Staff Development Specialist’s mailbox located in the office beside the Acute Care Welcome desk (the Charge Nurse office, HA 411). Rev. 8/2012 tbc Rev. 8/2013 tbc Please be aware that preceptorships for new staff as well as students may be occurring in the clinical site. Preceptees work with RN staff and the assignment he/she has for that shift (direct patient care, record reviews, in-services, facilitation of student clinical experiences, etc.). Resource Information Overview The KCH is composed of a Neonatal Intensive Care (NICU), a Pediatric Intensive Critical Care (PICU), a Pediatric Progressive Care Unit (4 North) an Acute Care Area, (East and West Wings), an Outpatient/Short Stay Unit, and Procedural Sedation Suite. The NICU is a sixty six-bed unit for high risk neonates, providing Level III and intermediate care for the newborn. Fifty of these beds are located on the 4th floor with the additional 16 beds located on the 3rd floor. KCH works with the Neonatal transport team that utilizes the KCH Ambulance, a mobile neonatal unit, as well as helicopter services, and serves as a regional neonatal and pediatric critical care transport center serving Eastern and Central Kentucky. The nurse to patient ratio varies 1:1 up to 1:3. The PICU is a twelve-bed unit for critically ill children. Diagnoses in the unit may include trauma, open-heart surgery, renal failure, respiratory illness, etc. Nurse to patient ratio depends on the condition of the child, mostly 1:1 and 1:2; sometimes 1:3 A 12 bed Progressive Care Unit is located on the North wing for care of pediatric patients requiring an intermediate level of care. The patient population includes: post op-cardiothoracic surgery, patients receiving high-flow oxygen therapy, trauma, telemetry and epilepsy monitoring. Nurse to patient ratio is 1:3. The East Wing is a 21-bed Medical/Surgical unit for infants through adolescents. Typical patients cared for on this unit are infants and toddlers with respiratory, GI, and surgical conditions. The nurse to patient ratio is usually 1:3 or 1:4. Rev. 8/2012 tbc Rev. 8/2013 tbc The West Wing is a 22-bed unit, caring for infants through adolescents and some young adults with pediatric cancer diagnoses. Patients with blood disorders or childhood cancers are admitted to this wing. General Medical/Surgical patients and pediatric diabetic patients are cared for on this unit. The nurse to patient ratio is usually 1:3 or 1:4. The Outpatient/Short/Stay Unit consists of 8 beds for children admitted 23 hours or less. Three (3) treatment bays are available for children receiving therapeutic IV infusions or procedures that require close observation. A pediatric Procedural Sedation Suite is located on the 3rd floor of Chandler Hospital in Pavilion H. Pediatric patients undergoing outpatient procedures such as bronchoscopy, lumbar puncture, bone marrow aspiration, and other treatments/tests requiring sedation and recovery are cared for in this area. Patient Care Philosophy Believing in the value society places on children, it is our goal to promote the best health and development for all children placed directly or indirectly in our care. The family is the most important structure in the life of the child. It is the role of the nurse to promote optimum family functioning. Family Centered Care provides the structure for planning the best way to assist each child and family. Parents are encouraged to stay with their child and participate in their child’s care to the best of their ability. Information about health care and child development is incorporated into each child’s plan of care and strategies are planned for the most effective way to facilitate learning by the child and family. (Please refer to the “Family Centered Care” reference contained in this Faculty Addendum for Pediatrics. This reference should be shared with all nursing students.) Collaborative Practice Nursing works with a variety of services to provide coordinated, comprehensive and outstanding care. Staff members are encouraged and supported in participation of clinical research projects and Evidence Based Practice studies. Physicians, APRN’s, PA’s, social workers, dieticians, respiratory therapists, pharmacists, and Rev. 8/2012 tbc Rev. 8/2013 tbc physical therapists are some of the disciplines that are members of the health care team. Management Philosophy Accountability and responsibility for nursing care are decentrally organized. Each unit has a Patient Care Manager who works closely with his/her staff. A Charge Nurse is available to facilitate admissions, make decisions regarding bed utilization and coordinate staffing needs. Two Service Directors facilitate quality care across the division and represent the KCH throughout the UK HealthCare Enterprise. There are many opportunities for learning and professional development within this structure. . Staff are encouraged to utilize the Professional Advancement Program to reach their individual potential in nursing. Pediatric and NICU Staff Development Specialists work closely with managers and staff to plan orientation, coordinate continuing education and inservices and facilitate clinical problem solving. Critical thinking skills are highly valued in the KCH. Child Life Program and the Hospital Teacher Play is an essential part of every child’s day and is especially important for the hospitalized child. Assisting in adjusting to a strange environment, coping with stress of illness, and maintaining normal patterns of growth and development are all factors that must be considered. The “Play Rooms” are considered a safe haven for patients. Procedures, including vital signs and medication administration are strictly forbidden in these areas. Play opportunities and activities are coordinated through the Child Life program. The Child Life staff are available to assist with pre-procedure preparation of children who are 3 years or older. Fayette County Schools employ a hospital based schoolteacher as a link between home, school and the hospital. Rev. 8/2012 tbc Rev. 8/2013 tbc NaviCare Nurse Call System The NaviCare nurse call system enables patients and families to contact nursing staff using both audible and visual alerts. Regular unit nursing staff wear locating sensors that work with the call system. Please ask a nurse on the unit or the Staff Development Specialist to show you how to use NaviCare. Pediatric Code Blue A Pediatric Code Blue is called by pulling the Code Bar (in patient rooms) or pressing the red Emergency button (in support areas) on a NaviCare unit, calling 35200, # 1, and requesting the Pediatric Code team for the specific location including patient room number with prefix (e.g. HA 4xx). Please refer to the information provided further back in this addendum for a review of procedures unique to Pediatrics for yourself and with your nursing students. Pain in Children Specific to children are several pain assessment tools that are utilized by the Pediatric nursing staff. Handouts are provided in the Faculty Handbook Addendum. Please refer to these tools and share with your students. Patient Confidentiality Please stress the importance of patient/family confidentiality with students. There are rooms available in each area of the Children's Hospital for patients, families, nursing staff and physicians to talk privately. Most of the patient rooms are private. Patient charts should be placed in closed chart areas at the pods and the electronic patient records must be logged off by the individual users. Remind students to refrain from discussing patient care situations in public areas and on social networking sites. Rev. 8/2012 tbc Rev. 8/2013 tbc Infant / Child Security To protect the safety of newborns in the Birthing Center and infants and children in the Kentucky Children’s Hospital, it is vital that special care be taken to assure these young patients are released only to the parent(s) or person legally responsible for their care. See Hospital Policy 01-27 for instructions in caring for this population. An infant security system has been installed in the UK Birthing Center. Please see the Patient Care Manager or charge nurse for the Mother/Baby Unit regarding specifics of this system. Be aware that no infant from this unit may be transported by anyone not wearing a special yellow UK ID badge. Always be aware that there is a risk of a child being abducted. When having students in the Birthing Center or in the Kentucky Children’s Hospital, be observant of individuals loitering, persons in uniform without appropriate identification, and any other suspicious individual. Question people without proper identification ask them to identify themselves and tell you why they are on the unit. Direct any suspicious activity to the Charge Nurse. If you suspect that an infant or child is missing, immediately notify the Charge Nurse and Security. A “Code Pink” overhead page indicates that an infant or child is missing and staff are to respond by directly observing activity in hallways, stairways and elevators. All units of the Kentucky Children’s Hospital have “restricted access”. A UK Healthcare ID badge is required to access these units. Your faculty and student ID badges will be configured in the Security office to gain access to these restricted areas. All visitors to the KCH must check in at the main Welcome Desk by the KCH elevator. They will be required to show a picture ID and be given a visitor sticker that they must wear to assist with identifying visitors. Parents or guardians of patients are given blue armbands to wear. Please remember that parents and guardians are not considered visitors and may come and go without checking in at the Welcome Desk. We encourage all to be vigilant and observant for those without a hospital badge, parent armband, or visitor sticker. Many are not aware of Rev. 8/2012 tbc Rev. 8/2013 tbc the process and may try to follow you into the unit. If someone attempts to enter the unit without the necessary identification, please take them to the main Welcome Desk at the KCH elevator to sign in and receive the proper identification. • Note - Kentucky Children’s Hospital: Keys to the supply carts in patient rooms need to be obtained from the unit manager with a $10 deposit that will be refunded upon return. Have a great year and let us know if we can assist you! Addendums: Resource List / Numbers for KCH staff Family Centered Care Pediatric Pain Assessment Tools KCH Nursing Instructor Record of Initial and Ongoing Competency Activity Resource List for Kentucky Children’s Hospital Staff DCN Office DCN pager 3-6473 330-6298 NICU/ Birthing Center Service Director: Gwen Moreland 3-1210 PICU/Acute Care/Progressive Care Service Director: Suzanne Springate 3-5578 Acute Care Manager: Lisa Butcher Acute Care Asst. Manager: Jessica Hutchins 3-0698 3-5284 PICU/Progressive Care/ Per Diem/On Call RN Manager: Lee Ann Russell 7-1097 NICU/Neo III Manager: Kathy Isaacs NICU/Neo III Assistant Manager: Shannon Haynes 3-8974 3-3102 NICU Clinical Nurse Specialist: Lisa McGee 3-6683 Rev. 8/2012 tbc Rev. 8/2013 tbc Staff Development Specialists: Teresa Chase (Acute Care/PICU/Progressive Care) ____________(OB, NICU/Neo III) 3-8006 7-4041 Acute Care Welcome Center 4 East Communication Center 4 West Communication Center PICU/NICU Welcome Center 4 North Communication Center 3-5741 or 3-5742 3-5881 3-5936 3-5744 or 3-57454 3-1333 Judy Martin, Child Life Program 3-6551 Family Centered Care © Institute for Patient- and Family-Centered Care • 6917 Arlington Road, Suite 309, Bethesda, MD http://www.ipfcc.org/faq.html Patient- and family-centered care is an approach to the planning, delivery, and evaluation of health care that is grounded in mutually beneficial partnerships among health care providers, patients, and families. It redefines the relationships in health care. Patient- and family-centered practitioners recognize the vital role that families play in ensuring the health and well-being of infants, children, adolescents, and family members of all ages. They acknowledge that emotional, social, and developmental support are integral components of health care. They promote the health and well-being of individuals and families and restore dignity and control to them. Core Concepts of Family Centered Care Respect and dignity. Health care practitioners listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into the planning and delivery of care. Rev. 8/2012 tbc Rev. 8/2013 tbc Information Sharing. Health care practitioners communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete, and accurate information in order to effectively participate in care and decision-making. Participation. Patients and families are encouraged and supported in participating in care and decision-making at the level they choose. Collaboration. Patients and families are also included on an institution-wide basis. Health care leaders collaborate with patients and families in policy and program development, implementation, and evaluation; in health care facility design; and in professional education, as well as in the delivery of care Rev. 8/2012 tbc Rev. 8/2013 tbc Pediatric Pain Assessment Tools Wong-Baker Faces Pain Rating Scale Wong-Baker Faces Pain Rating Scale: Point to the faces. “These faces show how much hurt you can have” Ask: “How much hurt do you have now?” If the child seems confused or doesn’t respond, point to face 1 and say, “This face has no hurt.” Slide you finger to face 5 and say, “this face hurts as much as you can imagine, although you don’t have to be crying to feel this bad.” “Pick the face that tells me about your pain right now.” Record the number that is under the chosen face in SCM Intervene if pain is not at an acceptable level & document in SCM Reassess pain within 60 minutes and document in SCM Visual Analog Scale 0 1 No Pain 2 3 4 5 6 7 8 9 10 Worst Pain Visual Analog Scale: Show the child the VAS 1-10 scale. Say, “these numbers show how much hurt you have. Number one means that you are comfortable and number 10 means you are having as much pain as you can imagine. You don’t have to be crying to feel this bad.” “Pick the number that tells me about your pain right now.” Rev. 8/2012 tbc Rev. 8/2013 tbc Record the number that is chosen in SCM documentation system. Intervene if pain is not at an acceptable level & document in SCM Reassess pain within 60 minutes and document in SCM FLACC Non-Verbal Pain Assessment Scale Face Legs Activity Cry Consolability 0 1 No particular Occasional expression or smile grimace or frown, withdrawn, disinterested 0 1 Normal position or Uneasy, restless, relaxed tense 0 1 Lying quietly, Squirming, normal position, shifting, back and moves easily forth, tense 0 1 No cry (awake or Moans or sleep) whimpers; occasional complaint 0 1 Content, relaxed Reassured by occasional touching, hugging or talking to, distractible 2 Frequent to constant frown, clenched jaw, quivering chin. 2 Kicking or legs drawn up. 2 Arched, rigid, or jerking 2 Cries steadily, screams, sobs, frequent complaints 2 Difficult to console or comfort. FLACC Non-verbal Pain Assessment Scale: This scale can be used with very young children or children who are unable to speak due to injury, drugs, and treatments. Assign a numerical score to the designated observations. Record the score in the designated place in the SCM documentation system. A low total score indicates a low or acceptable level of pain and a high score (maximum score = 10) indicates the most pain. Rev. 8/2012 tbc Rev. 8/2013 tbc Intervene if pain is not at an acceptable level & document in SCM Reassess pain within 60 minutes and document in SCM Rev. 8/2012 tbc Rev. 8/2013 tbc KCH Nursing Instructor Record of Initial and Ongoing Competency Activity 2013--2014 Name: _________________________ Nursing program: ________________ Directions: Complete and return with orientation verification forms prior to the first clinical day. Please Circle: Activity is A=Annual I=Initial Completed ___________ __ Yes Annual regulatory Competencies: o Glucometer o Safety and Infection Control (from Handbook) o BLS/CPR KCH Unit Competencies: o Family Centered Care (from Handbook) o Pediatric Code (from Handbook) o Pediatric Rapid Response Team (from Handbook) o Report Guidelines o Physical Layout o Nurse Call System o Badges o Phones o Documentation o SCM o Pain Management o Other Clinical/Care Changes ________________________________ ________________________________ ________________________________ Equipment _____ BP _____ Oxygen Equip. _____ Pulse Oximeter _____ Suction _____ IV Pump _____ Supply Pyxis Rev. 8/2012 tbc Rev. 8/2013 tbc No Date Completed _____ Syringe Pump _____ Pyxis Medstation INTRAVENOUS THERAPY _____ Needleless System _____ Central Venous Access Devices _____ Administering Medications via Alaris pumps OTHER Rev. 8/2012 tbc Rev. 8/2013 tbc Faculty Member Acknowledgment of Orientation 1. I have read both the Orientation Handbook for Nursing Faculty and the Orientation Handbook for Nursing Students and received additional information and instruction, as it pertains to my assignment. 2. I have completed a unit-specific orientation, including shadowing a nurse, and am aware of the policy, procedure resources available at UK Hospital and Kentucky Children’s Hospital. 3. I have read and agree to abide by the Behavioral Standards in Patient Care. 4. I understand the expectations, and I agree to abide by Hospital policy, protocols, and standards of practice during my assignment at University of Kentucky Hospital. 5. I am competent to care of the patient population being assigned to my students and have submitted an abbreviated resume reflecting that recent experience. 6. I have shared clinical objectives and expectations with the unit Patient Care Manager. 7. I, and each of my students, possess UK ID badges. 8. Both the Student Placement Coordinator and Hospital Security have been given a list of the students in my clinical group. Name: ________________________________ Date: __________________ Signature: _____________________________ Unit: __________________ Program/School: ___________________________________________________ Day(s) on Unit: _______________________ Times on Unit: ______________ Dates of Clinical Rotation: ____________________________________________ Please complete and return to Student Placement Coordinator (Mailbox: H-188) Rev. 8/2012 tbc Rev. 8/2013 tbc University of Kentucky Hospital Pyxis Rx 3000 Identification/ Password Assignment Statement I understand that my ID, in combination with the confidential password that I will later select, will be my electronic signature for all of my transactions on the system for both controlled substance and patient care record keeping purposes. A time stamp and date will also be affixed to my transactions. These records will be maintained and archived as per the policies of the University of Kentucky Hospital and will be available for inspection by the Drug Enforcement Administration, as is currently the case with my handwritten records for controlled substances. I also understand that, to maintain the integrity of electronic signature, I must not and will not give my personal password to any other individual. Unauthorized access, release or dissemination of this information may subject me to disciplinary action. Should I have any suspicion that my personal password has become known to another individual, I will change it immediately and if deemed appropriate, will immediately report such to my supervisor. Signature _______________________________________ Date ___________________ Print Name ______________________________________ SSN# __________________ Position/Title ____________________________________ Clinical Site/Unit _________________________________ Send User ID/Password to: _____________________________________________________________ School/Program: __________________________________ Clinical Site/Unit: _________________________________ Authorized by Supervisor ___________________________ Date ______________ Entered into Pyxis _________________________________ Date ______________ Rev. 8/2012 tbc Rev. 8/2013 tbc Confidential Medstation 3000 System User Information Name _____________________________________________________________ Position _____________________________________________________________ Department _____________________________________________________________ ID _____________________________________________________________ Temp Password* ____________________________________________________________ * Leave blank. To be assigned by pharmacy. Place in Student Placement Coordinator Mailbox H-188 Rev. 8/2012 tbc Rev. 8/2013 tbc UK Health Care Information Security Access Form Date: _________________ (mm/dd/yyyy) New _____ Change ___ Delete ____ Logon ID: ____________________ UKID or SSN:_________________________ Needed for change/delete only! Date of Birth: ________________________ Mm/dd/yyyy Name: _______________________ _____ ________________________________ First. M.I. Last Job/Role: __________________________________________________________ Department/School: __________________________________________________ Location/ Building: ________________________ Phone: ____________________ Identifying Facts: (For future use by support center to identify you when you call for assistance) What is your father’s mother’s name? ____________________________________ City where you were born? ____________________________________________ What is your mother’s maiden name? ____________________________________ Access Needed: SCM _X__ SCV ___ RSS ___ MAGIC WEB ___ ABN ___ AIM ___ SOFTMED ___ HealthQuest ___ ACE/AIM ___ ED MGR ___ WORx ___ TSO ___ Special Instructions: Expires one year from date of issue Nursing Student Coordinator Signature: _________________________________ Department: Nursing Staff Development Phone: 323-9539 Rev. 8/2012 tbc Rev. 8/2013 tbc Please complete and return to Student Placement Coordinator (mailbox: H-188) UK Health Care Confidentiality Agreement for Computer Use SSN or Applicant’s Name _____________________________ UKID: ______________ (Please print. First, Middle Initial, Last) ________________________________ Date of Birth: _________________ [mm/dd/yyyy] I agree to keep patient information confidential by observing the following: 1. I will protect my password from use or theft by others. 2. I will sign off the system when I leave the workstation and not allow others to use my access. 3. I will only look up information on patients for whom I have direct responsibility. I will not look up my own medical information on the computer. 4. I will share patient information only with people who have a right to access the information in order to perform their job function. 5. When sharing information with people who have a right to access the information in order to perform their job function, I will ensure that I am in a private setting where others cannot hear or see the confidential information. 6. I will follow all University, Medical Center, Hospital and department rules of conduct whenever I use e-mail. 7. I will password protect any personal digital assistant device that contains patient (or confidential) information. 8. I will not disseminate confidential patient information from my home computer without appropriate authorization for release of information. 9. I will dispose of confidential information properly in accordance with all applicable policies. 10.I understand that audits will be performed on computer usage to ensure compliance with all computer related policies and this confidential agreement. 11.I will follow other specific confidentiality rules for special situations. When departments have standards more stringent than this statement, I will abide by their standards. 12.I will comply with the enterprise electronic signature policies and protect my electronic signature when issued to me from use or theft by others. 13.I understand that my employer has the right to take disciplinary action up to and including termination of my employment for breaches of confidentiality. ________________________________________________________________ Signature/Date This form is kept on file with UK Health Care Information System Security. FAX: 859.257.5253 Rev. 8/2012 tbc Rev. 8/2013 tbc Identification Badge Assignments Clinical Area/Unit: _____________________________________________ Clinical Rotation Start – End Dates: ________________________________ Faculty Member Name: __________________________________________ School Affiliation: _______________________________________________ Student Name Social Security Number UK ID Badge Number Please Submit to Hospital Security Rev. 8/2012 tbc Rev. 8/2013 tbc