ORGANIZATIONAL BEHAVIOR MANA 3318-001 SUMMER 2012 (Five-Week) Instructor: Mrs. J. Manegold, MBA Office: COBA 604 Email: jmanegold@uta.edu Office Hours: Monday and Wednesday 10:00am – 12:00pm, or by appointment Preferred mode of communication: E-mail. Please use the email that UTA provided you (MyMav). It is the official form of communication that will be used in this class. The best way to reach me is through my email account, and I will periodically send notifications to you regarding class instructions through your MyMav account. Course Time and Location: MANA 3318, Section 001 MTWTh 8:00am – 10:00am COBA 150 Required Textbook: Nelson, D.L., & Quick, J.C. (2011). ORGB 2. 2nd Edition, Mason, OH: South-Western Cengage Learning. ISBN-10: 032478709X; ISBN-13: 978-0324787092 Course Description: Organizational behavior is a field of study that is concerned with the behavior of individuals and groups in organizations. This class will help you to increase your understanding of behavior in organizational and social settings. Blackboard: This class is available on Blackboard (http://www.uta.edu/blackboard). Please check Blackboard often. There you will be able to access class material as well as your grades. Learning Outcomes: Through class discussion and the material covered in the textbook, by the end of this course students should be able to: Accurately define organizational behavior and identify and describe organizational behavior (OB) concepts. List and define prominent organizational behavior theories Recognize and discuss the impact of personality, motivation, emotion, attitude, culture, and communication in the workplace Apply organizational behavior theories introduced in this class to real organizations that are facing organizational behavior challenges. Present topics in OB and solutions via slide show presentation. Grading Policy: Total Possible Points: Exam 1 Exam 2 Exam 3 Exam 4 Group Project Individual Current Event Attendance & Participation 100 points 100 points 100 points 100 points 100 points 75 points 25 points Total Class Points: 600 points Grade: A B C D F Percentage: 90-100% 80-89% 70-79% 60-69% 0-59% Total Points: 540-600 480-539 420-479 360-419 0-359 Concerns over grades: If you are concerned about your grade in this class the best way to deal with this concern is to study consistently throughout the semester and prepare thoroughly for exams. Grades are nonnegotiable. Grades are based solely on points earned on tests and in classes and I cannot adjust or change grades because of personal troubles or difficulties. Exams: (up to 100 points each) There will be four multiple choice exams. Each exam is worth a total of 100 points. The exams will be administered in-class and closed book. The test material will come from the textbook, PowerPoint slides, and lecture. You will not be able to take the exam if you show up after someone has already turned in his/her exam. Make-up exams will only be given if the student can provide UTA approved documentation for missing examinations. If you do miss an exam, you must contact the instructor within 48 hours to schedule a make-up exam. I reserve the right to alter the contents of make-up exams. MANDATORY: Bring a SCANTRON for exams. Final Group Project: (up to 100 points) You will be divided into groups (the size of the group will be based on class size). You are responsible for getting contact information from group members, as I will not be able to provide that information to you. After groups have been assigned, there will be no changes in group membership. If you do not work with your group to prepare the assigned case and present it, you will receive a zero for the group case presentation. You and your assigned group will need to choose any workplace (can be your own) where you can identify and describe a business challenge that relates to the organizational behavior material presented in class or found in the textbook. You and your group will need to pose possible solutions for the business using strategies that you learned either through class discussion or the textbook. A 15-20 minute presentation (via either PowerPoint or other instructor approved media) will be due. You are required to email me you PowerPoint slides at least 24 hours before your presentation so that I can review them. The rubric used to grade your group presentation is posted on Blackboard (attached at the end of this syllabus). You will be asked to fill out an evaluation form on your other group members. More information will be provided in class. An example of the peer evaluation sheet is posted on Blackboard (and attached to the end of this syllabus). Instructor approval is required, so please check with me once your group decides on a workplace and the business challenge to be presented. Current News Event Assignment: (up to 75 points) Each individual student will need to identify one newspaper and/or reputable magazine article (e.g. Bloomberg Businessweek, TIME, Fortune, Wall Street Journal, etc.) on a business that is undergoing or has undergone a major organizational behavior challenge. You will need to identify and describe the business challenge as it relates to the organizational behavior material presented in class or found in the textbook. Additionally, you will need to either (1) pose possible solutions for the business or (2) identify solutions that were implemented by the business using strategies that you learned either through class discussion or the textbook. You will be required to write a 2-3 page paper (12 point font, Times New Roman, double-spaced), due at the beginning of class on June 28th. At least four references should be included in your paper. The article you choose can count as one of the references. The textbook could also be a potential reference, you can use materials that were covered in-class, or you are welcome to find other relevant references from outside of class. Wikipedia is not considered a good reference source. The rubric used to grade your paper is posted on Blackboard (and attached to the end of this syllabus). You need to turn in the article you find with your completed paper. You individual assignment topic cannot be the same as your group project topic! Attendance & Participation: (up to 25 points) Attendance is expected. On the days we do class presentations, attendance is mandatory and your participation grade will severely suffer if you are not in attendance on those days. You are both expected and encouraged to participate in class, as this class adopts an active learning environment. University Authorized Absences The Office of the Provost provides lists of students who have absences authorized by the University (e.g., participation in athletic events or scholastic activities that are officially sponsored University functions). The student must contact the instructor one week in advance of the excused absence and arrange with the instructor to make up missed work or missed examinations. Instructors will provide those students an opportunity to make up the work or otherwise adjust the grading to ensure that the student is not penalized for the absence. Failure to notify the instructor or failure to comply with the arrangements to make up the work will void the excused absence. Drop Policy: If you chose to drop the class, you have the responsibility to complete the paperwork according to the University’s schedule. Not doing so may result in a failing grade. Academic Dishonesty It is the philosophy of The University of Texas at Arlington that academic dishonesty is a completely unacceptable mode of conduct and will not be tolerated in any form. All persons involved in academic dishonesty will be disciplined in accordance with University regulations and procedures. Discipline may include suspension or expulsion from the University. “Scholastic dishonesty includes but is not limited to cheating, plagiarism, collusion, the submission for credit of any work or materials that are attributable in whole or in part to another person, taking an examination for another person, any act designed to give unfair advantage to a student or the attempt to commit such acts.” (Regents’ Rules and Regulations, Part One, Chapter VI, Section 3, Subsection 3.2, Subdivision 3.22) Absences Based on Religious Beliefs A student who misses an examination, work assignment or other project because of an observance of a religious holy day will be given the opportunity to complete the work missed within a reasonable time after the absence provided the student has properly notified each instructor. To meet the proper notification requirements, students must notify each instructor in writing of classes scheduled on the dates they will be absent in observance of a religious holy day. Notification must be made within the first 15 class days and either personally delivered, acknowledged and dated by the instructor, or sent certified mail, return receipt requested. The student may not be penalized for these excused absences, but the instructor may appropriately respond if the student fails to complete satisfactorily the missed assignment or examination within a reasonable amount of time after the excused absence. (A “religious holy day” means a holy day observed by a religion whose places of worship are exempt from property taxation under Section 11.20 of the Tax Code.) Americans with Disabilities Act The University of Texas at Arlington is on record as being committed to both the spirit and letter of federal equal opportunity legislation; reference Public Law 93112 -- The Rehabilitation Act of 1973 as amended. With the passage of new federal legislation entitled Americans With Disabilities Act - (ADA), pursuant to section 504 of The Rehabilitation Act, there is renewed focus on providing this population with the same opportunities enjoyed by all citizens. As faculty members, we are required by law to provide "reasonable accommodation" to students with disabilities, so as not to discriminate on the basis of that disability. Your responsibility primarily rests with informing faculty at the beginning of the semester and in providing authorized documentation through designated administrative channels. Inclement Weather / Class cancellation: If your class session is canceled due to inclement weather or other unexpected circumstance please, do the following; 1. Check the instructor’s course(s) web links or page daily for bulletins or updates. 2. Continue to read and complete assignments as you are responsible for knowing all course material for examinations. 3. If you are scheduled for a course examination, or have a due date for a written assignment, all deadlines are deferred until the next course session unless otherwise specified on any course links or web page for bulletins. Evacuation Procedures: In the event of an evacuation of the College of Business building, when the fire alarm sounds, everyone must leave the building by the stairs. With the fire alarm system we now have, the elevators will all go the first floor and stay there until the system is turned-off. All those in the North tower side of the building should proceed to the fire escape stairs located on the East and West sides of the wing. FOR DISABLED PERSONS: Please go to the Northeast fire stairs. We have an evacuation chair located in the 6th floor stairwell. We have people trained in the use of this chair and there will be someone that will go to the 6th floor to get the chair and bring it to any lower floor stairwell to assist disabled persons. Should this be a real emergency, the Arlington Fire Department and UTA Police will also be here to help. Student Support Services Available The University of Texas at Arlington supports a variety of student success programs to help you connect with the University and achieve academic success. These programs include learning assistance, developmental education, advising and mentoring, admission and transition, and federally funded programs. If you require assistance academically, personally, or socially should contact the Office of Student Success Programs at 817-272-6107 for more information and appropriate referrals. Business Career Services (College of Business Administration, Room 106, 817-272-5201; Hours, Monday-Friday 8:00 a.m. to 5:00 p.m.) The following services are designed to assist students as they navigate through their college career. It is recommended that you visit the Business Career Services office early in your college career to take full advantage of all available services. • Career Counseling/Job Search Skills: Individualized guidance on employment choices and techniques for gaining employment. • Career Days: Events designed to allow students to meet company representatives to explore employment opportunities. • Career Development Workshops: Group sessions where job search skills such as resume writing, employer research, dining etiquette, dressing for success, salary negotiations, and interview skills are taught. Specialized sessions on topics such as internships, diversity in the workplace, making wise job choices, first year job success tips, and interview skills for international students are also offered. • Mentor Program: The opportunity for students to be paired with professionals in corporate settings to explore and/or solidify their major/job interests. This is done through informational interviews and/or job shadowing. Freshman and sophomore students are targeted for these opportunities. • Resume Critiquing: The opportunity for students to have their resume professionally critiqued by staff members who can make suggestions for improving and/or changing it to suit employers’ specifications. • Internship Program: The opportunity for students to gain real-world work experience in their degree field prior to graduation. Some internships can be completed for academic credit. Junior, senior, and graduate students are targeted for these opportunities. • Mock Interviews: An individual session where students can practice various types of interview questions that may be asked during an actual interview. A critique of students’ interview skills will be given, as well as tips for improvement. • Career Classifieds: On-line job postings that students who are registered with Career Services are encouraged to review and respond to when seeking full-time, degree-related employment. • Web Resume Book: Students who are registered with Career Services also have the option of having employers view their resume via the on-line system when they are seeking qualified candidates to fill available employment opportunities. • Resource Library: Career, company and job search resources are available for students to use during regular office hours. Computers are available to assist in conducting job searches. • Career Development Handouts: Materials covering various job search skills are available for students to take home and utilize as they are preparing for all facets of their job search. • On-Campus Interviews: The opportunity for students who are registered with Career Services to interview with companies during the fall and spring semesters when corporate recruiters visit the campus. Class Schedule for MANA 3318-001, Summer 2012 Date: Day: 6/4 M 6/5 T 6/6 W 6/7 Th 6/11 6/12 M T 6/13 W 6/14 Th 6/18 6/19 M T 6/20 W 6/21 Th 6/25 6/26 M T 6/27 W 6/28 Th 7/2 M 7/3 T 7/4 7/5 7/9 W Th M Assignment: Introduction Chapter 1 Chapter 2 Chapter 2 Chapter 3 Chapter 4 Review Chapters 1-4 Exam 1 (Chapters 1-4) Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 8 Review Chapters 5-8 Exam 2 (Chapters 5-8) Chapter 9 Chapter 10 Chapter 11 Chapter12 Chapter 12 Review Chapters 9-12 Exam 3 (Chapters 9-12) Chapter 14 Chapter 16 Chapter 17 Group Meeting Time Chapter 18 Group Meeting Time Current News Event: individual writing assignments due at the beginning of class Group Presentations **Slides due 24 hours before your group presents** Group Presentations **Slides due 24 hours before your group presents** Independence Day Holiday Exam 4 Review (Ch. 14, 16, 17, 18) Exam 4 (Chapters 14, 16, 17, 18) Topic: Introduction, Syllabus, divide into groups Organizational Behavior and Opportunity Challenges for Managers Challenges for Managers Personality, Perception & Attribution Attitudes, Emotions,& Ethics Review Ch. 1-4 Exam Ch. 1-4 Motivation at Work Learning and Performance Management Stress and Well-Being at Work Communication Communication Review Ch. 5-8 Exam Ch. 5-8 Work Teams and Groups Decision Making by Individuals and Groups Power and Political Behavior Leadership and Followership Leadership and Followership Review Ch. 9-12 Exam Ch. 9-12 Jobs and the Design of Work Organizational Culture Career Management Group Meeting Time Managing Change Group Meeting Time Current Event (individual assignment) Due Presentations Presentations Happy Fourth of July! Review Ch. 14, 16, 17, 18 Exam Ch. 14, 16, 17, 18 ***The instructor reserves the right to change the syllabus as needed throughout the semester. You will be alerted to all changes in class and on Blackboard*** Current Event Individual Assignment Rubric for MANA 3318 100 points are possible Criteria Identify and describe the organizational behavior business challenge in the chosen article Application of the course material to the chosen news article Excellent (15-20) Clearly identifies business challenge, thoroughly describes the challenge No questions regarding the chosen article and its connection to OB topics Good (10-14) Clearly identifies the business challenge, but do not fully or correctly describe the challenge A few questions regarding the chosen article and its connection to OB topics Identify only one solution and thorough discussion of the solution posed OR identify more than one solution, but the discussion is underdeveloped Identify and discuss possible solutions for the business Identify more than one solution; thorough discussion of the solutions posed References: at least four relevant citations from a reputable source Includes 4+ references that are both relevant to the chosen topic and reputable Includes at least 2-3 references that are both relevant to the chosen topic and reputable Format: 12 pt. font, Times New Roman, Double-Spaced Correct format; Correct grammar and punctuation; No writing errors; Appropriate length (23 pages) Correct format; Some grammar and punctuation errors; Some writing errors; Appropriate length (23 pages) Total Points: Comments: Needs Work (0-9) Misidentification of the business challenge and/or description is not included Too many questions remain. No identification of a solution (would result in 0 points in this category) OR one solution is identified, but the discussion is underdeveloped or absent Includes 0 references (would result in 0 points in this category) OR includes only 1 reference that is both relevant to the chosen topic and reputable Format incorrect or too many grammar, punctuation, or writing errors; The paper is either too long or too short Group Presentation Evaluation Rubric for MANA 3318 100 points are possible Exemplary 10 - 9 Competent 8-5 Needs work 4-0 Knowledge of the company’s challenges relating to OB is evident throughout; all information is clear, appropriate, and correct.; presented in a logical and interesting sequence Knowledge of the challenge is evident in much of the presentation; information is clear, appropriate and correct; somewhat logical sequence Not only address but fully and correctly discuss and explain how course content is applied to the problem and solution; Solutions are well-thought out and viable Well-balanced participation by all group members Addresses relevant content in the course material, but does not fully or correctly discuss and explain how the content applies to the chosen solutions Most group members participate. Knowledge is not evident, information is confusing, incorrect or flawed; difficult to follow (no logical sequence of information) Minimal or no application of course content to the chosen solutions Interaction with class Gets the class engaged and involved Simple Q & A at the end of the presentation Slide Quality No typos; Use of appropriate graphics; Well organized; interesting enough to attract attention but not too busy. A few typos (1-2); Easy to read and follow contents; Somewhat well organized Wordy; many typos; difficult to read and follow contents. × 1.5 Maintains eye contact with the audience, seldom returns to notes Maintain eye contact most of the time but frequently returns to notes Voice is clear; pronounces most words correctly; most of the audience can hear the presentation. Read notes most of time or no eye contact × 0.4 Knowledge of the OB challenge faced by the chosen organization Application of course material to the solutions presented Team work One person speaks most of the time; little participation from other group members. No interaction Weight ×2 ×3 ×1 × 1.5 Professionalism Eye contact Elocution Attire & Posture Uses a clear voice and correct, precise pronunciation of terms so that all audience members can hear your presentation Voice is low; incorrectly pronounces terms and words; it is difficult to hear the presentation You should dress like you are in a business situation. This does not require you to wear a formal suit, but you should at least dress to the level of business-casual. No chewing gum, No hands in your pocket, etc. × 0.3 × 0.3 Peer Evaluation Sheet (This may change) Team # Name Self Name Score (1-10)* Reasons Team member 2 Team member 3 Team member 4 (Please fill out below and write legibly.) Name Student I.D. Number Major Year in School (i.e. junior, senior) E-mail Address Number of Years at UTA Management classes taken: What is your reason for taking this class? What do you expect to learn in this class? Sign your name below to indicate you have received, read the syllabus for the course MANA 3318.001, Managing Organizational Behavior Summer 2012, and read the guidelines on academic honesty and intend to abide by the University rules. X